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Tech Mahindra Business Services logo
Team Lead Tech Mahindra Business Services

0.0 years

0 Lacs

hyderabad, telangana, india

On-site

Roles and Responsibilities: To motivate, develop and mentor team members in a dynamically changing environment Monitor projects/transactions and provide qualitative/constructive feedback to the SME's/Team members Respond to operations/quality performance related queries from the client Drive process performance to achieve and exceed SLA deliverable Manage expectations of his/her team members and proactively should be able to sense their needs Represent the project and participate in client visits and meets Ability to drive process performance & transformation Maintain delivery dashboards with detailed RCA on issues To be a part of the client calibration call to have better understanding of t...

Posted 3 weeks ago

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