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2.0 - 6.0 years
0 Lacs
haryana
On-site
Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 professionals spread across 30+ countries, we are defined by our innate curiosity, entrepreneurial agility, and commitment to creating lasting value for our clients. Driven by our purpose, which is the relentless pursuit of a world that works better for people, we specialize in serving and transforming leading enterprises, including Fortune Global 500 companies, by leveraging our in-depth business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Process Associate in the Life Insurance domain. As a member of this operations unit, your objectives will align with the overall business goals of Genpact. Operating in a dynamic environment, this role requires individuals with strong processing skills and a positive, can-do attitude. The ideal candidate should be adaptable to working flexible shifts throughout the year, responding positively, patiently, and effectively to calls and emails seeking clarifications, while maintaining a customer-centric approach to problem-solving. **Responsibilities:** - Understand and analyze relevant business metrics - Collaborate effectively within the existing framework and escalate issues when necessary - Demonstrate a customer-focused approach with meticulous attention to detail - Possess strong written and verbal communication skills as well as interpersonal abilities - Proficient in Excel and adept in creating impactful presentations **Qualifications:** *Minimum Qualifications:* - Graduation in any field except B. Tech - Relevant experience in the Insurance sector *Preferred Qualifications:* - Previous experience in Life Insurance - Strong analytical and problem-solving skills **Job Details:** - **Designation:** Process Associate - **Location:** India-Gurugram - **Employment Type:** Full-time - **Education:** Bachelor's degree or equivalent - **Job Posting:** Oct 8, 2024, 12:15:19 PM - **Application Deadline:** Ongoing *Master Skills List:* Operations *Job Category:* Full Time,
Posted 2 days ago
0.0 - 4.0 years
0 Lacs
haryana
On-site
You are invited to apply for the position of Process Associate, Wealth Management at Genpact. As a part of this global professional services firm, you will be part of a team that is committed to delivering outcomes that shape the future. With a workforce of over 125,000 professionals across 30+ countries, we are dedicated to creating lasting value for our clients, including Fortune Global 500 companies. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. In this role, you will be responsible for working with end customers to help them manage their Super accounts. This includes tasks such as opening accounts, applying contributions, processing withdrawals, maintaining accounts, and reconciling the accounts. The ideal candidate for this position should possess strong processing skills, a positive attitude, and a customer-centric approach to problem-solving. You should be able to work well in a dynamic environment, handle requests efficiently, and communicate effectively with internal and external stakeholders. Key Responsibilities: - Handling requests from various channels and interpreting customer requirements accurately - Working effectively within the existing framework and escalating issues when necessary - Demonstrating a customer-focused approach and attention to detail in all tasks - Possessing good communication and interpersonal skills for effective relationship management with internal customers Qualifications: Minimum Qualifications: - B. Com Graduate Preferred Qualifications: - Quick Learner & Ambitious - Good Excel Skills If you are someone who is eager to learn, has a strong work ethic, and is looking to grow in a collaborative environment, this role might be the perfect fit for you. Join us in our mission to drive positive change and create a world that works better for everyone.,
Posted 5 days ago
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