Operational Specialist Crane Worldwide Logistics

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As an Operations Specialist, you will be responsible for processing shipments and related activities for assigned accounts. Your daily interactions will involve clients, carriers, and potential clients. It is crucial that you proactively deliver high-quality client service, handle pressure and responsibilities efficiently in a fast-paced environment. The ideal candidate must possess strong client service skills and the ability to multitask effectively. Your key responsibilities will include preparing documentation such as dock receipts, bills of lading, and export declarations. You will file Shippers Export Declarations and track cargo movement to ensure timely delivery. Additionally, you will provide accurate billing information to the accounting department and communicate with clients on freight disposition, tracking, routing, and rate quotations. Collaboration with vendors/suppliers for shipment dispatch, routing, pricing, and rates is essential. You will also engage with other company branches and agents to ensure client satisfaction and service excellence. Seeking the most profitable shipment mode while meeting client requirements is a key aspect of the role. In terms of physical requirements, the position may involve extended periods of sitting, computer use, standing, walking, and occasional light lifting. Knowledge of the Import/Export industry is preferred, along with strong interpersonal skills to communicate effectively with clients and internal stakeholders. The ability to thrive in a fast-paced environment, coupled with a career-oriented mindset, quick learning ability, and strong computer skills are essential. The ideal candidate should hold a High School Diploma or GED, along with a minimum of 4 years of related experience. Industry experience of at least 3 years is preferred. Professional certifications may be required in certain areas to excel in this role.,

Posted 1 day ago

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