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Account Services Associate Specialist FIS Global

5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Specialist at FIS, you will be responsible for handling high complex research, reporting, and special processing of retirement plan activities, including plan changes and modifications. You will work closely with a group of less tenured plan administration staff on recordkeeping activities as assigned. Your key responsibilities will include: - Supporting meeting Service Level Agreements for TAT, utilization, productivity & quality. - Maintaining and analyzing MI associated with all SLAs and circulating reports/dashboards as required. - Effectively suggesting and scheduling shift rotation and leaves to meet capacity per shift. - Ensuring compliance with external and internal audit and co...

Posted 4 days ago

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