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2.0 - 6.0 years

0 Lacs

haryana

On-site

EMEIA Travel Mart Pvt Ltd is dedicated to providing clients with exceptional travel experiences by offering personalized arrangements that cater to individual needs. Established in 2018, we have grown from a small team to a global presence, with offices in India, the UK, and Australia. We embrace innovation and value high motivation, fostering a positive work environment to ensure the strength of our branches. Our company operates two prominent travel brands and serves five global destinations through partnerships with over 100 top-rated airline and hotel suppliers. This is a full-time on-site role for a Car Rental Executive located in Gurugram. As a Car Rental Executive, you will be responsible for managing daily operations related to car rental services. This includes handling customer inquiries, processing bookings, coordinating with clients and suppliers, and ensuring accurate documentation. You will also be tasked with providing exceptional customer service, resolving issues, and contributing to the development of car rental packages and promotions. To excel in this role, you should have experience in customer service and handling client inquiries. Proficiency in processing bookings and managing documentation is essential. Strong coordination and communication skills are necessary for effective interaction with clients and suppliers. The ability to develop creative car rental packages and promotions will be a key aspect of your responsibilities. Excellent problem-solving skills, attention to detail, and knowledge of the car rental industry are highly valued. The role requires the capacity to work both independently and collaboratively as part of a team. The ideal candidate will hold a Bachelor's degree in Business Administration, Hospitality, or a related field. If you are passionate about the travel industry and possess the requisite qualifications and skills, we invite you to join our dynamic team at EMEIA Travel Mart Pvt Ltd.,

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2.0 - 6.0 years

0 Lacs

delhi

On-site

You will be responsible for handling inbound tour enquires for Mexico, Argentina, Chile, and all Latin American countries. It is essential to have a good command over the Spanish language to effectively communicate with customers. Your duties will include managing sales inquiries, bookings, documentation, and handling complaints in a professional manner. Additionally, you will be tasked with designing and preparing itineraries for holiday packages tailored to customer preferences. This role also involves managing inbound bookings and coordinating documentation processes. You will be required to correspond with transporters and handling agents, as well as process bookings by working closely with the team and agents. A strong knowledge of domestic and international destinations is necessary for this position, along with prior experience in a travel company. Excellent communication skills are vital for attending to customer queries via emails and phone calls, while ensuring regular follow-ups are conducted. The ideal candidate will be self-motivated, resourceful, and demonstrate the ability to quickly grasp new concepts. This role requires working in a fast-paced, multi-tasking environment, making it crucial to be adaptable and willing to take on various responsibilities.,

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3.0 - 7.0 years

0 Lacs

bhubaneswar

On-site

As a Reservation Manager, your primary responsibility will be to efficiently manage reservation requests received via phone, email, or online platforms. You will be required to accurately input and confirm booking information into the system, ensuring all details are recorded correctly. Keeping track of all reservations, including cancellations and modifications, will also be a crucial part of your role. In addition to managing reservations, you will be expected to provide excellent customer service by addressing guest inquiries, resolving booking discrepancies, and offering assistance with any issues that may arise. Effective communication with other departments such as sales, marketing, and operations will be essential to align booking strategies and ensure a seamless guest experience. As part of your responsibilities, you will need to oversee the reservation system to guarantee it is up-to-date and accurate at all times. This will require attention to detail and a proactive approach to system management. This is a full-time, permanent position with benefits including cell phone reimbursement, provided food, health insurance, leave encashment, paid sick time, and provident fund. The work schedule involves rotational shifts, and the preferred experience for this role is a minimum of 3 years in room reservation management. The work location for this position is in-person. If you are interested in this opportunity, please reach out to the employer at +91 9853532626 for further discussion.,

Posted 1 month ago

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