222 Process Transition Jobs - Page 5

As a seasoned professional in the insurance industry, you will take on the role of leading and guiding a team of Operations professionals specializing in life insurance new business underwriting. Your primary objective will be to ensure timely and accurate resolution of service requests from Advisors/clients, in accordance with defined Service Levels and operating procedures. You will serve as the point-person and operational expert, collaborating with Business counterparts, senior Leaders, and team members to effectively manage and resolve process level issues on a daily basis. Your key responsibilities will include: Team Leadership & People Management: Lead, mentor, and develop a team of at least 20 resources within the new business and underwriting department. You will be responsible for ensuring high levels of performance, engagement, and productivity among team members. Additionally, you will review and approve insurance applications within assigned authority levels, ensuring adherence to underwriting practices in line with company guidelines, local regulations, and market conditions. New Business Development: Oversee the onboarding and processing of new business associates, processors, analysts, and process leads. Your focus will be on handling applications efficiently and accurately, with a strong emphasis on customer satisfaction and regulatory compliance. Risk Assessment: Collaborate closely with the stateside new business and underwriting team to assess and analyze potential risks in insurance applications. Your expertise will provide guidance on complex or high-value cases, ensuring thorough risk assessment. Compliance and Quality Assurance: Ensure strict adherence to regulatory requirements, internal policies, and quality standards specific to the GCC market within all underwriting and new business processes. Stakeholder Management: Engage with stakeholders across departments to streamline the new business process and support business growth objectives effectively. Performance Metrics: Monitor and report on key performance indicators (KPIs) related to new business activities, providing regular updates to senior management. You will also review team members" performance, document progress checks, conduct annual reviews, and make recommendations for merit increases and promotions. Market and Competitor Analysis: Stay informed about market trends and competitor activities within the GCC insurance market. Adjust strategies as needed to remain competitive in the industry. To qualify for this role, you should possess the following qualifications: - Bachelor's degree in finance, Business Administration, Insurance, or a related field. - 5+ years of relevant experience in insurance new business/underwriting roles, preferably within the GCC market. - Minimum 2-3 years of people leadership experience. - Proven leadership experience in managing and developing teams. - Strong understanding of insurance new business, underwriting principles, insurance regulations, and risk management. - Excellent communication and interpersonal skills to engage effectively with internal and external stakeholders. - Proficiency in underwriting software and tools, with strong analytical skills. - Knowledge of the GCC insurance market and its regulatory environment is highly desirable. - Experience in process transition and set up, training and development, as well as quality control and audits for insurance new business & underwriting functions. Preferred qualifications include certifications such as LOMA- ALMI, FLMI, AALU, FALU, III, MBA, and experience in US healthcare, particularly in Life and disability Insurance new business and underwriting functions. Additionally, familiarity with Life and Disability insurance industry product knowledge and underwriting risk selection basics will be advantageous. About Our Company: Ameriprise India LLP has been a trusted provider of client-based financial solutions for 125 years, helping clients plan and achieve their financial objectives. As a part of our team, you will contribute to our focus areas including Asset Management and Advice, Retirement Planning, and Insurance Protection. Join us in an inclusive and collaborative culture that values your contributions and offers opportunities for personal and professional growth. This is a full-time position with working hours scheduled from 8:00 PM to 4:30 AM. If you are a driven professional with a passion for the insurance industry and a dedication to delivering excellent service, Ameriprise India LLP offers you the platform to excel in your career and make a difference in the community. Join us and be a part of a strong ethical company that cares about its employees" growth and success.,

Seeking a Transition Manager with 7–8 years of relevant experience, including 5+ years in transition roles. Must have 2+ years of hands-on project transition experience and a strong background in US Healthcare processes. Required Candidate profile Work Location - Chennai Shift - US Shifts Call HR Kenedy @ 9620999035 for more details.

Role & responsibilities Lead end-to-end transition projects, from planning and initiation to execution and closure. Collaborate with internal stakeholders, clients, and third-party vendors to define transition requirements and timelines. Develop detailed transition plans, including resource allocation, milestones, and deliverables. Monitor project progress and manage risks and issues proactively to ensure timely and successful delivery. Coordinate with cross-functional teams, including operations, IT, and quality assurance, to ensure alignment and adherence to transition plans. Conduct regular status meetings and provide progress reports to stakeholders, highlighting key achievements and areas for improvement. Identify opportunities for process optimization and efficiency improvements during the transition phase. Ensure compliance with relevant regulations, standards, and best practices throughout the transition process. Preferred Candidate Profile Bachelors degree in business administration/ project management, or related field, masters degree preferred. 7+ years of experience in transition management or project management roles, preferably in a similar industry or domain. Proven track record of successfully leading transition projects from initiation to closure. Strong project management skills, with the ability to prioritize tasks, manage timelines, and mitigate risks effectively. Excellent communication and interpersonal skills, with the ability to collaborate with diverse stakeholders and build consensus. Sound analytical and problem-solving abilities, with a focus on driving continuous improvement. Certification in project management (e.g., PMP, PRINCE2) is a plus. {Candidate should have Valid US Visa} Excellent Communication Skills Kindly share your updated resume on geetika.ghugtyal@provana.com

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and 2 to 7 years of experience. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to collaborate effectively with cross-functional teams. About Company eClerx Services Ltd. is a leading provider of IT Services & Consulting solutions, committed to delivering exceptional results and exceeding client expectations.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and 2 to 7 years of experience. Roles and Responsibility Manage and oversee the development and implementation of new processes and procedures. Collaborate with cross-functional teams to identify areas for improvement and implement changes. Analyze process data to identify trends and opportunities for improvement. Develop and maintain process documentation and standard operating procedures. Ensure compliance with industry standards and regulatory requirements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process management tools and technologies. Ability to lead and motivate teams to achieve business objectives. About Company eClerx Services Ltd. is a leading provider of IT Services & Consulting solutions, committed to delivering exceptional results and exceeding client expectations.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and 7-9 years of experience. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to collaborate effectively with cross-functional teams.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Lead and motivate a team of process managers to achieve business objectives. Ensure compliance with industry standards and regulatory requirements. Job Requirements Proven experience as a Senior Process Manager or similar role. Strong knowledge of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data and make informed decisions. Experience with process improvement initiatives and change management. Strong understanding of industry trends and best practices.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and 2 to 7 years of experience. Roles and Responsibility Manage and oversee the implementation of new processes and procedures. Collaborate with cross-functional teams to identify areas for improvement and implement changes. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and identify opportunities for improvement. Provide training and support to team members on new processes and procedures. Ensure compliance with industry standards and regulatory requirements. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and prioritize multiple tasks. Strong analytical and problem-solving skills. Experience with process management tools and technologies. Ability to lead and motivate a team to achieve process goals and objectives. About Company eClerx Services Ltd. is a leading provider of IT Services & Consulting solutions, committed to delivering exceptional results and exceeding client expectations.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Minimum 5 years of experience in process management or a related field. Strong knowledge of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze data and make informed decisions. Experience with process improvement tools and techniques. Strong understanding of industry trends and best practices.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and 7-10 years of experience. Roles and Responsibility Manage and oversee the implementation of new processes and procedures. Analyze and improve existing processes to increase efficiency and productivity. Collaborate with cross-functional teams to identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Ensure compliance with industry standards and regulatory requirements. Identify and mitigate risks associated with process improvements. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills. Ability to work collaboratively with cross-functional teams. Strong communication and interpersonal skills. Experience with process improvement methodologies. Ability to adapt to changing priorities and deadlines.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and 7-10 years of experience. Roles and Responsibility Manage and oversee the development, implementation, and improvement of business processes. Collaborate with cross-functional teams to identify areas for process optimization and efficiency gains. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to collaborate effectively with stakeholders at all levels.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and 7-10 years of experience. Roles and Responsibility Manage and oversee the implementation of new processes and procedures. Analyze and improve existing processes to increase efficiency and productivity. Collaborate with cross-functional teams to identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Ensure compliance with industry standards and regulatory requirements. Identify and mitigate risks associated with process improvements. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process management tools and technologies. Ability to lead and motivate teams to achieve process goals.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Lead and motivate a team of process managers to achieve business objectives. Ensure compliance with industry standards and regulatory requirements. Job Requirements Proven experience in process management and leadership. Strong analytical and problem-solving skills with attention to detail. Excellent communication and interpersonal skills, with the ability to work with diverse teams. Ability to prioritize tasks and manage multiple projects simultaneously. Strong knowledge of process management tools and technologies. Experience in managing and motivating a team of process managers.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 7-10 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and oversee the implementation of new processes and procedures. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process execution. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or disruptions. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals. About Company eClerx Services Ltd. is an IT Services & Consulting company that provides innovative solutions to its clients. We are committed to delivering high-quality services and building long-term relationships with our customers.

Looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and 7-10 years of experience. Roles and Responsibility Manage and oversee the development, implementation, and improvement of business processes. Collaborate with cross-functional teams to identify areas for process optimization and efficiency gains. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to collaborate effectively with stakeholders at all levels.

Roles and Responsibilities Manage transition planning, mobilization, facility management, soft services, facility operations, lead operations, process transitions, ISO audits, team handling, stakeholder management, vendor relationship management, and client management. Oversee the entire transition process from start to finish. Ensure seamless handover of facilities and services between teams. Coordinate with clients and vendors for successful project delivery. Monitor progress against milestones and identify areas for improvement. Desired Candidate Profile: 9-14 years of experience in Facility Management Services (FMS) industry. Excellent communication skills with ability to work effectively with cross-functional teams Interested candidates can share their resumes at aparna.patil@colliers.com or whatsapp at 7400086521

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : Computer System Validation (CSV) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will engage in the analysis and design of innovative business processes. Your typical day will involve collaborating with various stakeholders to create comprehensive documentation that directs the implementation of new processes and technologies. You will work closely with the business to define product requirements and use cases, ensuring that they align with both process and functional requirements. Additionally, you will participate in user and task analysis to accurately represent the needs of the business, facilitating effective communication and understanding among all parties involved. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and maintain process documentation to ensure clarity and consistency across the organization. Professional & Technical Skills: - Must To Have Skills: Proficiency in Computer System Validation (CSV).- Strong analytical skills to assess business processes and identify areas for improvement.- Experience in process mapping and documentation techniques.- Ability to collaborate effectively with cross-functional teams.- Familiarity with business process modeling tools and methodologies. Additional Information:- The candidate should have minimum 3 years of experience in Computer System Validation (CSV).- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Dear Aspirant, ReSource Pro Operational Solutions Private Limited, Bangalore About ReSource Pro: About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 4,700+ ReSource Pro employees provide dedicated support to more than 600+ insurance organizations, consistently achieving a 97% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders Contact : HR Prashanth - 9008042232 | Mail Id: Prashanth_Honnachari@resourcepro.in Job Description - Assistant Manager, SDU, India I. Basic Information Job Title : Assistant Manager Service Delivery Report to Manager - Service Delivery Department Service Delivery Unit Location Bangalore, India II. Purpose of the Position ReSource Pro is a fast growing company, recognized by Inc.500|5000, Fastest Growing Private Companies: 2009-2014 and IAOP Global 100: 2009-2015. Our growth is accelerating, with a goal to expand from 3,000 to 5,000 employees in 5 years across our delivery centers in China, India and the US. As a recognized leader providing innovated and integrated solutions to the insurance industry, we are in the process of transforming into a world-class service organization and well on our way. And thats why this role is so important to our organization. In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and supervise Service Delivery Team Leaders/ Client Specialist and a number of client teams to establish and maintain a motivated and skilled service delivery workforce; oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met; identify and lead department, division or company level projects to realize corporate goals and strategies. III. Principal Responsibilities # Responsibilities Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Description (Do in order to/to ) 1 Talent Inventory Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. 2 Client Services Oversee the daily operations of each client teams to ensure client satisfaction; manage email, phone or in-person interactions with clients to maintain and enhance client relationship; execute company-wide client related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. 3 Business Growth Proactively seeks opportunity to improve client experience and drive business growth. Support US based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. 4 Problem Solving Resolve high impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. 5 Managing Projects Stay well informed of corporate goals and strategies; identify and lead department, division or company level projects. Lead assigned cross-function or company-wide activities and projects. 6 Employee Engagement and Budget Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction and business development needs. Manages priorities and budgets to meet company, department and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs IV. Contact Scope Internal Contacts All HR & Corporate Services departments External Contacts Client contacts, all US departments V. Minimum Qualifications Experience Minimum 8 years experience, 3-5 years management experience Education Background Bachelor Degree (Major) Skills Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition, Shrinkage and Capacity Planning Competencies and Behaviors Manages for effective performance and develop staff Builds effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Licenses/Certificates N/A Employee Value Proposition: Join Work with the best in class profession and know what they do Learn Learning is a lifelong process and you will have ample opportunities to develop Advance Real time promotions on business needs. Earn Our total reward strategy is much more than the base salary Contact : HR Prashanth - 9008042232 | Mail Id: Prashanth_Honnachari@resourcepro.in

Understand the full IT purchasing process - start to end. Move & set up these processes internally with help from Finance & Procurement. Set up & improve the tools/systems used. provisioning tools (SRM7, SAP PF1, SAP WP1,) Required Candidate profile The candidate will lead the transition from outsourced IT procurement (hardware and software) to a fully in-house model, focusing on streamlining process, enabling self-sufficiency across teams.

Dear Aspirant, ReSource Pro Operational Solutions Private Limited, Bangalore About ReSource Pro: About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 4,700+ ReSource Pro employees provide dedicated support to more than 370+ insurance organizations, consistently achieving a 97% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders Contact : HR Karthik - 9008042208 | | Mail Id: Karthik_Venkat@resourcepro.in Job Description - Assistant Manager, SDU, India I. Basic Information Job Title : Assistant Manager Service Delivery Report to Manager - Service Delivery Department Service Delivery Unit Location Bangalore, India II. Purpose of the Position ReSource Pro is a fast growing company, recognized by Inc.500|5000, Fastest Growing Private Companies: 2009-2014 and IAOP Global 100: 2009-2015. Our growth is accelerating, with a goal to expand from 3,000 to 5,000 employees in 5 years across our delivery centers in China, India and the US. As a recognized leader providing innovated and integrated solutions to the insurance industry, we are in the process of transforming into a world-class service organization and well on our way. And thats why this role is so important to our organization. In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and supervise Service Delivery Team Leaders/ Client Specialist and a number of client teams to establish and maintain a motivated and skilled service delivery workforce; oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met; identify and lead department, division or company level projects to realize corporate goals and strategies. III. Principal Responsibilities # Responsibilities Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Description (Do in order to/to ) 1 Talent Inventory Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. 2 Client Services Oversee the daily operations of each client teams to ensure client satisfaction; manage email, phone or in-person interactions with clients to maintain and enhance client relationship; execute company-wide client related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. 3 Business Growth Proactively seeks opportunity to improve client experience and drive business growth. Support US based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. 4 Problem Solving Resolve high impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. 5 Managing Projects Stay well informed of corporate goals and strategies; identify and lead department, division or company level projects. Lead assigned cross-function or company-wide activities and projects. 6 Employee Engagement and Budget Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction and business development needs. Manages priorities and budgets to meet company, department and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs IV. Contact Scope Internal Contacts All HR & Corporate Services departments External Contacts Client contacts, all US departments V. Minimum Qualifications Experience Minimum 9 years experience, 3-5 years management experience Education Background Bachelor Degree (Major) Skills Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition, Shrinkage and Capacity Planning Competencies and Behaviors Manages for effective performance and develop staff Builds effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Licenses/Certificates N/A Employee Value Proposition: Join Work with the best in class profession and know what they do Learn Learning is a lifelong process and you will have ample opportunities to develop Advance Real time promotions on business needs. Earn Our total reward strategy is much more than the base salary Contact : HR Karthik - 9008042208 | | Mail Id: Karthik_Venkat@resourcepro.in

Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive How will you do it? Responsible to recieve in-bound and make out-bound calls to connect with JCI customers Note this will be individual contributor role Responsible for activities related to a broad cross section of Johnson Controls customer portfolios Analyze accounts and set targets - Collection plan / strategy at the beginning of month Responsible for overseeing collection activities of all the active cusotmers for North America & Canada region Manage Collection processes, provide early stage customer service and, where necessary, raise cases involving customer complaints Co-ordination with cusotmers and cash application team for remittance advise Support other finance operations by providing and receiving information from customers regarding invoicing, collection and cash application Maintain call logs and expected payment dates using your daily interactions with customers to encourage timely payment, as well as proactive contact on non-due invoices Analyze aging debt reports and initiate calls to, as well as receieve calls from customers Support the business by understanding customer disputes, assist with the research of cases to resolve invoicing and commercial customer service issues on accounts and support actions to prevent delinquent payment Account reconciliation - follow up with sales team and review open points and request customer master team to update system Manage and Process Adjustments, Promise to Pay/ Deductions / Payment Plans / Write Offs Issuing Dunning Letters and/Or Legal Proceedings for uncollected receivables What we look for? Graduate / Postgraduate / Master s Degree in Commerce or relevant Graduate / Postgraduate / Master s Degree in any stream Proficient in both verbal and written business communications 5 - 7 Years of experience required in North America Collections process Experience in North American process transition would be preferred Excellent English level with clear American pronunciation. Systems knowledge in ERPs (Baan, Qolsys , Amer, Oracle & SAP) will be preferred Proficiency in Collections Tools like Getpaid , Contact Tool, High Radius will be preferred Degree in business administration or professional experience focusing on Finance/Accounting. Working experience within a shared services environment is mandatory

how we are? Why JCI https / / www.youtube.com / watch?v=nrbigjbpxkg Asia-Pacific LinkedIn https / / www.linkedin.com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive How will you do it? Responsible to recieve in-bound and make out-bound calls to connect with JCI customers Note this will be individual contributor role Responsible for activities related to a broad cross section of Johnson Controls customer portfolios Analyze accounts and set targets - Collection plan / strategy at the beginning of month Responsible for overseeing collection activities of all the active cusotmers for North America & Canada region Manage Collection processes, provide early stage customer service and, where necessary, raise cases involving customer complaints Co-ordination with cusotmers and cash application team for remittance advise Support other finance operations by providing and receiving information from customers regarding invoicing, collection and cash application Maintain call logs and expected payment dates using your daily interactions with customers to encourage timely payment, as well as proactive contact on non-due invoices Analyze aging debt reports and initiate calls to, as well as receieve calls from customers Support the business by understanding customer disputes, assist with the research of cases to resolve invoicing and commercial customer service issues on accounts and support actions to prevent delinquent payment Account reconciliation - follow up with sales team and review open points and request customer master team to update system Manage and Process Adjustments, Promise to Pay/ Deductions / Payment Plans / Write Offs Issuing Dunning Letters and/Or Legal Proceedings for uncollected receivables What we look for? Graduate / Postgraduate / Master s Degree in Commerce or relevant Graduate / Postgraduate / Master s Degree in any stream Proficient in both verbal and written business communications 1 - 3 Years of experience required in North America Collections process Experience in North American process transition would be preferred Excellent English level with clear American pronunciation. Systems knowledge in ERPs (Baan, Qolsys , Amer, Oracle & SAP) will be preferred Proficiency in Collections Tools like Getpaid , Contact Tool, High Radius will be preferred Degree in business administration or professional experience focusing on Finance/Accounting. Working experience within a shared services environment is mandatory

Operates machines and production equipment in accordance with quality and productivity requirements safely in a manufacturing environment with limited guidance. Key Responsibilities: Health, Safety & Environmental (HSE): Stop work and immediately report any major injury hazards. Report any work-related injury, illness, incident, or hazard. Comply with HSE standards, policies, procedures, and regulations. Use appropriate personal protective equipment. Promote interdependence by looking out for one another. Correct hazards within your control and capabilities. Recognize how your work may impact the environment and minimize the negative impact. Engage in HSE training. Quality: Follow all applicable standard work, process documentation, and quality procedures such as Statistical Process Control (SPC), poka-yoke, and visual standards. Raise issues to minimize cost and quality exposures. Perform quality inspections and identify non-conforming materials. Control non-conforming material. Delivery: Operate manual and automated equipment to manufacture and assemble products to meet customer expectations. Demonstrate a high level of competency in core work skills. Achieve production goals while working at the required cycle time or defined engineering standard. Maintain a clean and orderly work area, including routine housekeeping and machine cleaning tasks. Perform planned operator care and maintenance tasks. Remain flexible and perform other miscellaneous duties to meet production goals. Collaborate with peers, skilled trades, and support staff to maintain equipment and identify repair needs. Teamwork: Communicate effectively with the assigned team and support teams. Complete training and personal development in line with business requirements. Participate in improving quality, safety, process, material flow, and employee development. External Qualifications and Competencies Competencies: Communicates effectively : Developing and delivering communications that convey a clear understanding of the needs of different audiences. Courage : Stepping up to address difficult issues and saying what needs to be said. Drives results : Consistently achieving results even under tough circumstances. Ensures accountability : Holding self and others accountable to meet commitments. Health and Safety Fundamentals : Championing proactive health and safety behaviors to contribute to an injury-free workplace. Manufacturing Knowledge : Implementing changes in processes, equipment, and applications to contribute to continuous improvement. Values differences : Recognizing the value that different perspectives and cultures bring to an organization. Additional Responsibilities Unique to this Position Education, Licenses, Certifications: High school diploma or certificate of completion of secondary education, or equivalent experience. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Requires some work experience or intermediate-level knowledge obtained through education, training, or on-the-job experience. Prefer in welding experience first

Work you will do: You will focus on the following areas: Oversee and manage the entire record-to-report process , which includes journal entries, general ledger maintenance, account reconciliations, and financial close activities. Provide strategic direction and leadership to the record to report team, ensuring quality, efficient and effective operation of the function, leading engagement planning, managing engagement economics, engagement risk, and engagement timeline Ensure compliance with accounting standards, and regulatory requirements, including Generally Accepted Accounting Principles (GAAP). Develop and maintain a strong internal control environment , ensuring compliance with internal control policies, procedures, and SOX requirements. Perform periodic reviews and assessments to identify control gaps and implement remediation plans. Implement best practices and drive operational efficiencies in the financial close and reporting process through providing efficient, sustainable, and technology-enabled solutions aligned with accounting and financial reporting requirements. Continuously assess and improve the record to report process, identifying opportunities for automation, streamlining, and standardization. Provide insights and analysis to support decision-making and drive business performance. Champion an Operate-to-Transform” vision ; priorities enterprise-scale digital programs (ERP cloud migrations, AI-driven close, predictive cash) and track ROI. Spearhead the entire transition process and lead various global transitions initiatives and projects, like synchronization of accounting policies, transition onshore financial processes to offshore, transition of financial operations from an external vendor etc. Lead transition phases of Offshore Captive Setup / Outsourcing / Build Operate Transfer (BOT) /Managed Services engagements including building detailed resource by resource plans for transition readiness, knowledge transfer, reverse job shadow and phased ramp up. Guide teams running transition phases such as transition readiness, knowledge transfer, reverse job shadow and phased ramp up and achieving completion by getting sign-off from tollgate criteria from client / customer stakeholders. Establish and govern strategic alliances (SAP, Oracle, Workday, Hyperscalers) to amplify market reach. Engage with client stakeholders to draft and finalize service metrics (e.g., SLAs/KPIs) and key performance measures for transition and/or service delivery. Maintain constant communication with clients to build strong relationships, which is crucial for the smooth delivery of services. Liaison with key client stakeholders to develop quality outputs, deliverables, and artifacts. Collaborate with key stakeholders, such as Controllership, Business finance and auditors, to address any inquiries or issues related to the record-to-report process. Manage and develop a high-performing leadership layer (Deputy Managers, Assistant Managers); own succession planning, performance management and culture building. Present portfolio dashboards (revenue, margin, pipeline, risk, compliance, CSAT) to Deloitte leadership and client boards. Hold full P&L responsibility: forecast revenue, manage cost-to-serve, drive productivity. Institutionalize standard delivery playbooks, quality gates and automation-first mindset across engagements. Role & responsibilities Preferred candidate profile

Seeking a Transition Manager with 7–8 years of relevant experience, including 5+ years in transition roles. Must have 2+ years of hands-on project transition experience and a strong background in US Healthcare processes. Required Candidate profile Work Location - Chennai Shift - US Shifts Call HR Manager Reejo @ 9886360719 for more details.