56 Process Transition Jobs

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.Job Summary:The Garnishment Specialist I, is responsible for providing world class support and timely processing of assigned Garnishment Cases for UKG Inc.'s customers who utilize our Garnishment Administration and Disbursement product offering. The key responsibilities are to accurately process garnishment withholding orders to ensure compliance. This includes following the jurisdiction requirements and our standard processes to set up payroll deductions and written responses as required to the agencies and courts.Primary/Essential Duties and Key Responsibilities:— Ability to recognize and categorize orders for all garnishment types— Performs accurate and timely payroll transactions related to garnishments to include set-up, data entry, garnishment interpretation and updating deductions data according to established timelines, standards and procedures for garnishments types, including but not limited too Child supportso Releases— Provides accurate and timely written answers to garnishment and/or court notices as required within prescribed time limits— Ability to effectively examine and reconcile garnishments— Respond timely and accurately to internal contacts concerning garnishment deductions— Follows the established process to ensure delivery in compliance for each required mailing— Escalates non-routine inquiries and issues to Garnishment Specialist, Lead and Garnishment Manager— Effectively use appropriate resources which include including process documentation and our compliance reference "˜Complete Guide to Federal & State Garnishments', Garnishment Specialist, Lead, Manager— Attend and Actively participates in all scheduled Select Service Group, Garnishment Department and POD Team meetings and reviews recordings for any missed due to time off or other unavoidable conflicts— Stays current and adheres to federal and state guidelines when handling garnishment orders— Assists with garnishment set-up for new client implementations as requested— Being flexible and adapting to process improvements and changes and making suggestions to improve standard processes— Being a team player always remembering that all clients are our clients— Other Special projects or tasks assigned by Management.Required Qualifications:Knowledge, Skills and Abilities— 1-2 years Garnishment and/or Payroll or any related experience— Intermediate proficiency with Microsoft Office applicationsWord, Excel, Outlook— Must be able to manage assigned work in an organized, proactive and independent manner to meet all required time frames and commitments— Excellent analytical ability within a high transaction volume environment— Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm— Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages— Assists with related special projects as required— Overtime may be required during any calendar quarterExperience, Education, Certification, License and TrainingGraduate / Post GraduatePreferred Qualifications:— Working knowledge of UltiPro is a plus— FPC or CPP is a plus Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Job Summary:The Accounts Payable Specialist is responsible for managing the company's accounts payable processes, ensuring timely and accurate processing of accounting related activities. This role involves accounting & audit related activities & in this domain ensuring compliance with company policies and regulations and contributing to the overall efficiency of the finance department.This position will be based out of UKG Noida office in India and will report to the Manager of Accounts Payable who is based out of UKG Noida office in India. Further, this position will operate during 11:30am IST to 8:30pm IST.Policy Compliance, Train Internal & External Customers: Work with the business to identify their needs and requirements Ensure that Accounts Payable policies and procedures are created, communicated, maintained and monitored within the organization and with external vendors Build strong internal/external and cross-functional business relationships Respond to vendor inquiries and resolve invoice discrepancies in a timely mannerKey Responsibilities: Execute Accounting ActivitiesPre-Month End workings, APSL close, Posting Manual Journals within timelines as per the company policies with accuracy Payment ProcessingPrepare and execute payment runs, including checks, ACH, DD and wire transfers, while ensuring timely payments to vendors along with bank reconcillations Vendor ManagementMaintain positive relationships with vendors, addressing inquiries and resolving discrepancies in a timely manner with accurate details Audit SupportAssist in internal and external audits by providing necessary documentation and explanations related to accounts payable transactions. Ensure first time responses and support in preparation for various global audits. Proactive communication on any anticipated audit observations. ReconciliationPerform monthly reconciliations of accounts payable ledgers vs GL to ensure accuracy and completeness within timelines to be submitted in Blackline ReportingGenerate and analyse accounts payable reports, providing insights to management regarding outstanding liabilities & pending accountings with detailing around aged items Process ImprovementIdentify opportunities for process improvements within the accounts payable function to enhance efficiency and accuracy & ensure its practices through automations etc. CollaborationWork closely with other departments, including sub functions within Accounts payable, General Ledger, FP&A and other finance groups to ensure seamless operations and communication. Process DocumentationsCreate/update Process documentation/SOP creation as and when requiredQualifications: 3-5 years of work experience Advanced working knowledge of Microsoft Excel is a must Experience in Analysing data, identifying trends and Suggesting solutions which lead to process efficiency Bachelor's degree in Accounting or Business Ability to embrace technology and change management Technical Skills "“ MS Office, creating & delivering business presentations etc. Capable to function professionally and maturely in a fast paced highly interactive work environment Strong people and customer service skills, advocate positive working relationships among internal and external customers Good project management skills and proven influencing skills with peers and senior management Well-organized, extreme attention to detail and a self-directed individual or with minimal supervision Working knowledge of Global Tax nuances will be a plus Reporting experience of basic AP KPI's Experience of change management like process transition/ Policy changes/ERP transition management will be a value add* Hands-on experience on D365 & Oracle a plus Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose"” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.Job Summary:The Accounts Payable individual is responsible for managing the company's accounts payable processes, ensuring timely and accurate processing of accounting related activities. This role involves accounting & audit related activities & in this domain ensuring compliance with company policies and regulations and contributing to the overall efficiency of the finance department.This position will be based out of UKG Noida office in India and will report to the Manager of Accounts Payable who is based out of UKG Noida office in India. Further, this position will operate during 11:30am IST to 8:30pm IST.Policy Compliance, Train Internal & External Customers: Work with the business to identify their needs and requirements Ensure that Accounts Payable policies and procedures are created, communicated, maintained and monitored within the organization and with external vendors Build strong internal/external and cross-functional business relationships Respond to vendor inquiries and resolve invoice discrepancies in a timely mannerKey Responsibilities: Execute Accounting ActivitiesPre-Month End workings, APSL close, Posting Manual Journals within timelines as per the company policies with accuracy. Action on the aged AP Subledger items with reasoning and resolve Payment ProcessingPrepare and execute payment runs, including checks, ACH, DD and wire transfers, while ensuring timely payments to vendors along with bank reconciliation Vendor ManagementMaintain positive relationships with vendors, addressing inquiries and resolving discrepancies in a timely manner with accurate details Audit SupportAssist in internal and external audits by providing necessary documentation and explanations related to accounts payable transactions. Ensure first time responses and support in preparation for various global audits. Proactive communication on any anticipated audit observations. ReconciliationPerform monthly reconciliations of accounts payable ledgers vs GL to ensure accuracy and completeness within timelines to be submitted in Blackline ReportingGenerate and analyse accounts payable reports, providing insights to management regarding outstanding liabilities & pending accountings with detailing around aged items Process ImprovementIdentify opportunities for process improvements within the accounts payable function to enhance efficiency and accuracy & ensure its practices through automations etc.CollaborationWork closely with other departments, including sub functions within Accounts payable, General Ledger, FP&A and other finance groups to ensure seamless operations and communication. Strong team player with excellent communication skills. Guide on the process questions to enhance learnings within AP groups Process DocumentationsCreate/update Process documentation/SOP creation as and when requiredQualifications: 3-5 years of work experience Advanced working knowledge of Microsoft Excel is a must Experience in analysing data, identifying trends and Suggesting solutions which lead to process efficiency Bachelor's degree in Accounting or Business Ability to embrace technology and change management Technical Skills "“ MS Office, creating & delivering business presentations etc. Capable to function professionally and maturely in a fast paced highly interactive work environment Strong people and customer service skills, advocate positive working relationships among internal and external customers, strong communication skills Good project management skills and proven influencing skills with peers and senior management Well-organized, extreme attention to detail and a self-directed individual Working knowledge of Global Tax nuances will be a plus Reporting experience of basic AP KPI's Experience of change management like process transition/ Policy changes/ERP transition management will be a value add. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com

: Job TitleOperations Analyst, NCT LocationBangalore, India Role Description Executing assigned Client reporting production activities Ensure 4 eye principal is being followed in the team Conduct spot checks to ensure and document adherence Maintain up to date process manuals and process reviews Manage queries within team and resolve them with help of onshore colleagues if required Assist manager in reviewing process changes and update procedures Plan back up for team during their leaves Escalate all issues in time, to the appropriate level, to avoid any adverse impact on the business Maintain clear and prompt communication with departments like risk, front office and performance measurement, IT etc. Ensure teamwork culture is practiced. To get involved in process improvement projects driven by the management. Ensure proper back-ups created and assist other teams during contingencies (Staff shortage, high volumes etc) What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities To ensure processes are performed as per defined Key Operating Processes.(KOP) The Analyst/Senior Analyst will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. Candidate/ Applicant needs to ensure team adherence to all cut-off times/deadlines and quality of processing as maintained in SLAs. signed production duties. Candidate/ Applicant should ensure that all queries/first-level escalations related to routine activities are responded to within the period specified. Needs to conduct checks and maintain documentation to ensure that there are sufficient records for future reference Should take responsibility and act as backup for the team manager in absence and share best practices with the team. To escalates unusual activity (new client activity, slow systems, delayed approvals, deviations form KOP). Awareness of risks attached to the processes and escalation of potential risks to the bank to Team Manager. To communicate with the stakeholders to share any process specific updates or to escalate any issues. Your skills and experience Basic understanding of Client / Performance Reporting Knowledge of German language - Minimum requirement B2.2 or equivalent Good communication (verbal & written) and interpersonal skills Willingness to take on responsibility and learn new tasks Sound desktop PC skills including Microsoft Office Ability to work quick and accurately, even under tight deadlines Team-playing skills How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm

Job profile - Transition Manager Activity group: GES HR (Group/BU/shared expert/shared serv) Purpose of the role: As a Transition Manager, responsibilities will include: Creating and executing detailed transition plans, outlining tasks, timelines, and resources. Coordinating with project teams and departments to ensure alignment with transition objectives. Key accountabilities (by area) Lead end-to-end transition strategy & solution, along with the process owners by consolidating relevant inputs from cross functional teams, in line with the solution. Participate in Pre-Transition Workshops to gain further insight and fine tune the transformation solution Create comprehensive transition plans outlining key milestones, timelines, and deliverables Communicate effectively with all stakeholders to keep them informed about progress. Identify potential risks associated with transitions and develop mitigation strategies. Handle deployment projects under GES HR Oversee hand-off to account management upon completion of the implementation project Appropriately record project activities, accurately track, and concisely report project statuses Manage escalations and effectively utilize higher management in resolving challenging problems Customers / Stakeholders / partners (Internal vs External) Business, HR, M&A team, Regional counterparts, GES HR Ops team, and IT teams to support internal transitions and high priority projects Education & Experience Graduation degree, preferably in HR. Understanding and hands on experience on transformation projects Prior transition experience Critical competencies 1. Good HR Domain expertise 2. Must have worked in a global environment. 3. Project management knowledge and experience 4. Drive to get things done 5. Good communication skills Scope of role The incumbent would work very closely with business, HR, M&A team, regional counterparts, GES HR, and IT teams to support internal transitions and high priority projects - Globally. Leadership competencies 1. Good stakeholder management skills and ability to work in a cross-functional environment 2. Critical thinking skills with Analytical and problem-solving mindset KPIs/Measures of success Deliver Project within budget, scope and timelines Ensure ROI achieved as per Project Goal Bring in process automation/efficiency to create capacity Company Name : dsm firmenich Location : Hitech city , Hyderabad Contract Role on Manpower renewed yearly share resumes to nedunuri.saikumar@manpower.co.in

Role & responsibilities Key Accountabilities Take ownership of cases as defined in Barclays Group Minimum Standards. To effectively investigate cases with varying degrees of complexity and know when to escalate cases of a high degree of complexity and ambiguity. To engage and take ownership of the case putting yourself in the customers shoes To capture accurate information and details through the case handling process to allow effective analysis of the case in a timely manner. To maintain and manage individual tasks daily to ensure that case related tasks are dealt with effectively and within relevant timescales. To clearly communicate requirements to other business areas when information is required to resolve case To personally embrace change and share best practise with colleagues. Use a high level of attention to detail to complete tasks right first time, every time, ensuring the On-Boarding Teams right first time targets are met for all tasks. Adhere to organizational wide information security policies and procedures. Assist Team Manager /Process Expert in administration of the section, including organising workflow, queue management and query resolution Decision-making and Problem Solving Has good understanding of customer service and should have problem solving approach to be able to offer first call resolution to the customers Maintains good customer relations Excellent attention to details with high standards of quality in work Is accountable for deliverables and works well in a team and maintains good relations with team members Essential Skills/Basic Qualifications: Graduate/post-graduate in any discipline Flexibility in hours of work and ability to work in changing shifts patterns Demonstrable knowledge and experience of delivering exceptional Customer Service Desirable skills/Preferred Qualifications: Experience of KYC Operational Background/Experience of working with Financial Crime/ Onboarding Requirements Graduate/post-graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher) Strong Written and Verbal Communication skills

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : GuideWire PolicyCenter Good to have skills : React.jsMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will engage in the analysis and design of innovative business processes. Your typical day will involve collaborating with various stakeholders to gather and document requirements, ensuring that the new processes align with organizational goals. You will also facilitate discussions to identify areas for improvement and work on creating comprehensive documentation that supports the implementation of new technologies and processes. Your role will be pivotal in bridging the gap between business needs and technical solutions, ensuring that all aspects of the project are well-coordinated and effectively communicated. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and maintain process documentation to ensure clarity and consistency across teams. Professional & Technical Skills: - Must To Have Skills: Proficiency in GuideWire PolicyCenter.- Good To Have Skills: Experience with React.js.- Strong analytical skills to assess business processes and identify areas for improvement.- Ability to create detailed documentation that clearly outlines business requirements and processes.- Experience in collaborating with cross-functional teams to implement new technologies. Additional Information:- The candidate should have minimum 3 years of experience in GuideWire PolicyCenter.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

Hiring for HRO Transitiion Role 12+3 Years of Regular Education(PG will be prpeferred in HR) 15 Years to 20 Years of Total Experience required including 8-10 yrs of Leading Role & 2-3 Years in HR Operations Transition To know more, call-9899875055

Global Markets Documentation The officer will be a part of the Chasing and Matching team for Foreign Exchange, Money Market, Equity Derivatives, Credit ; Interest Rate Derivatives and Commodity trading (power, gas, oil, precious metals). Responsibilities Direct Responsibilities Chasing and Matching Team: The Chasing team is responsible for ensuring that all BNP Paribas confirmations are retrieved from clients executed for Interbank and Corporate Clients. The team covers a wide range of products traded by the Trading desks such as Vanilla products and the more complex Structured trades. The Chasing team is also responsible in resolving any Litigation that clients may raise upon receipt of the BNP Confirmation. This will involve investigating the issue and liaising with internal teams such as FO, Trade Support, Drafting team, Local back Office, Legal depending on the type of Litigation raised until resolution. Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls Ensure appropriate escalation to management as soon as an issue is identified. Play key role in Project Management Take lead in KRI / KPI review call with onshore leads Continuous review of processes and controls ensuring we minimize the Operational Risk to BNP Paribas. Drive / lead Permanent Control framework Efficiency save to be generated in line with Organizational objective through removal of manual touch points, automation, process improvements etc. Support decision making process by performing data analysis Periodically revisit existing KPIs to make it more robust for the betterment of the process Formulate error remediation plan and implementation. Periodic performance appraisal and constructive feedback to direct reports. Lead process transition in collaboration with onshore counterparts Drive process improvement initiatives within his / her remit. To be pro-active and analyze potential risk to process well in advance. Ensure proper documentation of controls, & audit trails. Ensure proper channels of escalation are abided by Relevant weekly/Monthly/Quarterly meetings to be held with the teams Bridge the gap on regional discrepancies and align with Global standards. Client Centricity - continue to build on your teams reputation with all customers through clear communications and timely resolution to concerns raised. Key results areas: Hands on experience on OTC Documentation Capacity to handle larger teams / continuous improvement/project delivery Technical & Behavioral Competencies Technical competencies ISDA definitions & templates Risk Management Strong analytical skills Ability to innovate Strong team player and strong problem-solving mindset as well as client-oriented Advanced proficiency in Excel & presentations Ability to handle larger teams . Basic understanding of OTC products Ensure accurate completion of drafting tasks within the internal service level agreements, client requirement and regulatory timelines Behavioral Competencies: Organized & good resistance to stress Attention to detail Ability to prioritize workloads & use a proactive approach to meet deadlines Self-discipline & autonomy Adaptability & Change Management: Fungible resource who is ready to adapt Strong Client Focus: Client is at the center of all our concerns. Escalation & Reporting Effective escalation and consensus builder Specific Qualifications (if required) Significant experience in Documentation (drafting /chasing/matching) Bachelor or Master Degree on Economics, Mathematics or Finance. Fluent in English (both oral and written communication) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to deliver / Results driven Personal Impact / Ability to influence Creativity & Innovation / Problem solving Communication skills - oral & written Transversal Skills: (Please select up to 5 skills) Ability to develop others & improve their skills Ability to understand, explain and support change Ability to inspire others & generate people's commitment Ability to manage a project Ability to set up relevant performance indicators Education Level: Bachelor Degree or equivalent Experience Level At least 15 years NA

Below are the Candidate Profile Expectations Must have end-to-end transition transformation management experience. Candidates must have functional transition management. Should have led transitions independently, not just supported them. Must be location and time-agnostic due to global coordination. Should be confident in stakeholder communication, including senior leadership. Must be able to articulate risks, manage escalations, and drive delivery. Due Diligence & Scoping: Engage with business and internal stakeholders. Document and report the current state ("as-is") of the business. Present findings to leadership and facilitate discussions. Coordination & Hiring: Coordinate with the hiring team at the receiving location. Track profiles and hiring progress. Knowledge Transfer & Training: Develop detailed training plans (duration, trainers, schedule). Conduct and track training sessions. Perform proficiency assessments post-training. Stabilization & Handover: Oversee the stabilization phase post-transition. Governance & Reporting: Participate in governance calls and weekly reviews. Report risks, performance issues, and mitigation plans. Maintain RAID logs (Risks, Actions, Issues, Dependencies). Profiles with Transaction Operations are not suitable so this will not be considered. Candidates with application/data migration experience are not suitable and will not be considered

Leading MNC for Sr AVP Transitions F & A For Noida. Hiring for Insurance/ Emerging F&A 12+ years of experience, most of which should be in BPO environment 5+ years of core Project Management/ Solutioning experience Required Candidate profile Should have Program Management experience of a small to medium size engagements Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.

Dear Candidate, We are hiring for General Manager-Transition FNA | Hyderabad Location. Any graduate can apply. Your responsibilities: Requirement - End to End Transition Management professionals Location: Chennai / Hyderabad Education - Graduate is a mandate Below is the Job description We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment youll thrive in, then youre in the right place. Join us on our journey to advancing the technological world through innovation and creativity. HCL Technologies Limited is a next generation global technology company that thrives on helping enterprise reimagine their business for the digital age. We have a strong DNA of invention, risk taking and a relentless focus on making our customers successful. HCL’s Digital Process Operations unit with its digital services is an enabler of digital innovation and improving performance for Client Business Operations. To fuel our growth, we are looking out for dynamic Transition Management Professionals. Key Responsibilities Develop and articulate Transition strategy and implementation solution to support Client Business objectives Lead and manage end to end execution of Global Transition programs in accordance with HCL Transition Methodology and Tollgates Define, Monitor and control Integrated Transition Program Plan activities across work streams – Knowledge Transfer, IT Solutions, Quality and SLA, Contract and Change Management Establish and drive effective Risk Management framework across the transition lifecycle Steer Governance reviews and manage communication across senior client and internal stakeholders Motivate and Influence cross functional team members for effective collaboration and problem solving Establish effective Program change control Invest in building domain understanding of the service area and client industry Experience and Qualifications 14-18 years overall experience with at least 4-8 years’ experience in independently managing complex transitions for global clients in F&A/SCM/Industry Verticals. Knowledge of project Management tools like Microsoft Project Professional/Smartsheet Excellent client Interfacing and relationship building skills. Effective communication (written and verbal) and negotiation skills Adept in use of Excel and Power Point Confidence and ability to work under pressure and time zones as required. Strong result orientation and ownership for solving problems Ability to act as a trusted advisor to client stakeholders How You’ll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best. Why Us We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees Our company is extremely diverse with 165 nationalities represented We offer the opportunity to work with colleagues across the globe We offer a virtual-first work environment, promoting a good work-life integration and real flexibility We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark We offer comprehensive benefits for all employees We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect Equality & Opportunity for All Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Regards SPARK CONSULTANCY

Capgemini is seeking a director level executive to primarily deliver the Transition Lead role. Primary Skills The ideal candidate will have 20+ years of experience in Business Process Transitions, with a proven track record of project management excellence and demonstrated contributions to P&L growth through sales and project execution. A bachelor’s degree is required, with an MBA strongly preferred. Key Responsibilities: Portfolio LeadershipLead and manage a diverse portfolio of transition programs, including but not limited to: Transformation-led transitions Lift-and-shift transitions Incumbent vendor transitions Staff augmentation initiatives Build-Transfer-Operate (BTO) models Transition as a Service (TaaS) All transitions will be executed within a structured project management framework. Collaborate with Transformation teams to develop implementation plans and timelines for initiatives arising from Global design alignment and Impact Assessment workshops, ensuring Day 1 transformation initiatives are executed seamlessly. Program GovernanceEstablish and maintain robust program governance structures at strategic, operational, and tactical levels, ensuring compliance with methodologies and tollgates. Transition ExcellenceDeliver high-quality transition programs within defined parameters of time, cost, and quality, while proactively managing risks and resolving issues. Knowledge Transfer & Ramp-upDemonstrate a solid understanding of business processes within scope and expertise in Knowledge Transfer (KT) and ramp-up methodologies. Status Reporting & Escalation ManagementProvide comprehensive transition status reporting and manage escalations to ensure seamless execution and stakeholder alignment. Multi-Country and Multi-Tower RolloutsManage complex, large-scale transitions across multiple countries and business towers, involving significant scope, FTEs, and parallel transformation opportunities. Secondary Skills Program & Project Management ExpertiseDemonstrated ability to lead complex programs and projects with industry specialization in at least one domain. Transition & Transformation LeadershipIndependent Proven experience managing large-scale transitions, including those involving transformation and standardization, with 200+ FTEs or more. Business Process ExpertiseStrong understanding of business process solutions with extensive experience in transition design and execution. Leadership & Talent DevelopmentExceptional leadership skills with the ability to mentor, develop, and lead high-performing teams. Risk Management & Problem-SolvingProficient in proactive risk management and issue resolution, ensuring successful project outcomes.

Job Description Senior Manager - Transitions __________________________________ About JLL: We're JLL leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table! __________________________________ Senior Transition Manager (GTS) What this Job Involves: Deliver Transitions Programme - . Pre Planning & Solutioning - Support Transformation Program Director teams during the investigation & Pre-Planning stage by providing information regarding the value of , development of transition timelines, budgets, resource requirements, and other applicable costs. . Transition Execution -Single handedly Manage the end to end execution of large deals spread across geographies . Due Diligence Planning and Reporting exposure , Knowledge Transfer planning and delivery , Ramp Up Planning and deployment experience . Governance - Set up / establish Governance framework for large complex programmers and ensure the overall programme is integrated across other JLL work streams . Project Risks - Give clear assessment of the movement, progress, delays, issues, risks of projects in relations to cost and expenses . Financials - Responsible for managing & controlling deals financials - Knowledge of Business Case creation and updating on a regular basis . Stabilization - Helps stabilize operations post-go-live Stakeholder Management . Client & Stakeholder Relationship - Manages overall internal/external client relationships during various stages of the transition/mobilization effort . Change & Risk management -Work closely with internal / client teams to drive/support in change management & monitor the transition risks. Expectation: Core Capabilities and Governance . Develops the communication strategy and communication plan for global/location/team specific initiatives to generate momentum, raise awareness and influence behaviors across the organization . Develops & maintain domain specific credentials, Client Visit Decks, Case Studies & Transition Methodology . Interaction with client and client teams, Set up governance for regular review etc. Leadership skills . Influence and maintain positive and healthy working relationship with support functions, Service delivery and senior Leadership, securing collaborative support in the execution of role responsibilities. . Manages and counsel teams to excel in their roles. . Client & Contract management . Effectively collaborate with functional teams like HR, Recruitment, IT, Training etc. Program Management: . Seamless transition with no noise while adhering to speed, cost and quality . Use and integrate the mandatory JLL Location Strategy & Transitions methodlogy in the projects Sounds like you ? To apply you need to be? Professional Skill Requirements: . Single Contributor - IC role. . An effective communicator with excellent relationship building, Negotiation & interpersonal skills. . Versatility, High level of professionalism and confidence . Comfortable interacting with senior executives within both JLL and the client (where applicable, will be limited) . Strong leadership skills and the ability to effectively and efficiently manage others . Expertise in managing budget & deals financials . Highly flexible, adaptable and creative . Ability to drive change . Entrepreneurial Skills . Strong analytical, problem solving abilities & complexity management Technical skills: . MS Project: Hands-on experience in creating and maintaining project plans. Report out using basic MS Project options . MS Visio: Create and maintain process maps . MS Excel: Create and manage detailed project plan with specific tollgates, milestones, planned/actual start and closure date, responsibility and completion status . MS Power point: Governance meetings to provide the updates based on the expectations from the target audience Basic Qualifications: . Should have approximately 16+ years of overall work experience with Travel Requirement: . Moderate to extensive as required Work Shift: . Open to work in flexible working shifts as per the location or project requirement

Manage and lead assigned transition projects, Ensure customer satisfaction and drive stabilization of transitioned operations Act as the primary escalation point for clients and internal stakeholders regarding decisions, updates, and actions.

Skill required: Employee Services - Employee Data Process Design Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes.Willing to work in flexible shifts & in weekendsVersant score should be 62Passing the psychometric test a mustWork from Office - MandatoryMulti-cultural awareness. What are we looking for 12+ years of overall HR experiece10 +years of Extensive and demonstrable experience Comp & Benefits/ER/GM/Performance management experience; experience preferably on a Cloud ERP.9+ years of team handling Proven track record of leading HR Operations team. Process transition knowledgeGood organizational, prioritization and multi-tasking skills in order to deliver to deadlines English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise / relevant content, smooth thought flow and the ability to present more information in a short span of time / space sensiblyAdvanced leadership and coaching skillsProblem solving skills (Analytical skills / Collabrative thinking/ Adaptable to change)Strong MS Office and Excel skills Resilience and ability to work under pressureClient Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting.WillingHR Domain certificationBachelors degree (Any discipline) Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Compensation & Benefits - Compensation Program Design Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costscandidates with Compensation & Benefits experienceHR Domain certificationBachelors degree (Any discipline)The application of current concepts, approaches, techniques & terms to achieve organization goals by examining the forces that shape the development of comp strategies, plans, & policies. It includes salary administration, incentive plans & stock based programs; understanding of the factors of motivation, performance evaluation, labor market dynamics & budgeting; laws and regulations & the way comp programs are designed for specific job families, units/functions & levels of organization. What are we looking for 12+ years of overall HR experiece10 +years of Extensive and demonstrable experience Comp & Benefits/ER/GM/Performance management experience; experience preferably on a Cloud ERP.9+ years of team handling Proven track record of leading HR Operations team. Process transition knowledgeGood organizational, prioritization and multi-tasking skills in order to deliver to deadlines English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise / relevant content, smooth thought flow and the ability to present more information in a short span of time / space sensiblyAdvanced leadership and coaching skillsProblem solving skills (Analytical skills / Collabrative thinking/ Adaptable to change)Strong MS Office and Excel skills Resilience and ability to work under pressureClient Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting.WillingExcellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting.Willing to work in flexible shifts & in weekendsVersant score should be 62Passing the psychometric test a mustWork from Office - MandatoryMulti-cultural awareness. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

how we are? Why JCI https / / www.youtube.com / watch?v=nrbigjbpxkg Asia-Pacific LinkedIn https / / www.linkedin.com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive How will you do it? Responsible to recieve in-bound and make out-bound calls to connect with JCI customers Note this will be individual contributor role Responsible for activities related to a broad cross section of Johnson Controls customer portfolios Analyze accounts and set targets - Collection plan / strategy at the beginning of month Responsible for overseeing collection activities of all the active cusotmers for North America & Canada region Manage Collection processes, provide early stage customer service and, where necessary, raise cases involving customer complaints Co-ordination with cusotmers and cash application team for remittance advise Support other finance operations by providing and receiving information from customers regarding invoicing, collection and cash application Maintain call logs and expected payment dates using your daily interactions with customers to encourage timely payment, as well as proactive contact on non-due invoices Analyze aging debt reports and initiate calls to, as well as receieve calls from customers Support the business by understanding customer disputes, assist with the research of cases to resolve invoicing and commercial customer service issues on accounts and support actions to prevent delinquent payment Account reconciliation - follow up with sales team and review open points and request customer master team to update system Manage and Process Adjustments, Promise to Pay/ Deductions / Payment Plans / Write Offs Issuing Dunning Letters and/Or Legal Proceedings for uncollected receivables What we look for? Graduate / Postgraduate / Master s Degree in Commerce or relevant Graduate / Postgraduate / Master s Degree in any stream Proficient in both verbal and written business communications 1 - 3 Years of experience required in North America Collections process Experience in North American process transition would be preferred Excellent English level with clear American pronunciation. Systems knowledge in ERPs (Baan, Qolsys , Amer, Oracle & SAP) will be preferred Proficiency in Collections Tools like Getpaid , Contact Tool, High Radius will be preferred Degree in business administration or professional experience focusing on Finance/Accounting. Working experience within a shared services environment is mandatory

Hi We are hiring for the ITES Company for Transformation Project Manager (Contact Center) Role. Overview The Transformation Project Manager leads cross-functional initiatives aimed at driving process improvements and operational efficiency across sourcing, procurement, and supply chain domains. This role involves end-to-end project management. It includes the implementation of Conversational AI, automation, and client-partnered CCaaS or hyperscaler solutions. With transition management experience, the role ensures on-time project execution, proactive risk management, and high client satisfaction. It involves driving cross-functional collaboration, engaging with senior global stakeholders (including CXOs), managing diverse project teams, and delivering committed business outcomes. Key Skills : a) More than 15+ years of overall experience and at least 7 years of managerial experience b) Good to have : Black Belt, Agile, Risk management certifications, IT skills c) Must have lead a team size of 20-30 people d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Mumbai) Type : Job Code # 144 Role objective Strong contact center techno functional resource or transition manager with 15 plus years of experience To program manage Contact center transformation projects with ontime project delivery, proactive risk management, timely communication and high client satisfaction. The scope of contact center transformation projects would involve implementation of Conversational AI and other Automation solutions, supporting and advising on enriching implementation of client partnered CCaaS or Hyperscaler solutions, etc. Will be responsible for delivery of on time committed transformation solutions to the client. Will orchestrate, schedule and facilitate sessions to ensure active collaboration between client and partner organizations for implementation of the committed solutions. Own and ensure delivery of the transformation business case and schedule committed to the clients. Effective project status and stakeholders communications Overseeing and managing the project transformation teams delivery and performance which would include functional and technology experts. Skills and experience requirements Expectations Deep understanding of contact center operations and metrics is preferred. Good interpersonal, presentation, and communication skills. Good PowerPoint skills and project management skills is a must. Should be able to communicate with the CXO level stakeholders. Global client management experience at the senior stakeholder level is a must. Should have handled or managed multiple contact center transformation projects implementation Well versed with project management techniques and reporting PMP or Prince certification preferred. Expertise in Agile methodology would be preferred Lean Six Sigma expertise would be an advantage Contact Center Technology & Know-how of industry renowned cognitive solution platforms is preferred. Should be able to orchestrate recommend technology solutions implementation and work with partners to get the technology solutions delivered. Experience of managing diverse teams with domain and techno functional skills. Experience in governance of solution delivery with various solution teams on quality, timelines, scope, expected outcomes Desired Qualifications And certifications An engineering Graduate and or an MBA PMP or Prince certification Certification across next gen platforms such as Gen AI, Chat bots, AI/ML, Cloud or blockchain, etc. Lean Six Sigma Black belt certification Design Thinking, Safe agile certification, PMP or Prince 2 will be an advantage

About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Job Title: Transition Analyst Location: Pune Experience Required: Bachelor’s degree is required. Minimum 6 to 8 years of total work experience. Minimum 1 to 2 years of relevant experience in Project/Program Management or Support roles. Technical & Functional Expertise: Technical: Proficiency in MS Office products including Office 365, Project Online, SharePoint, Power BI, and other analytics tools. Strong understanding of process workflow design, data architecture, and related tools. Functional: Strong business acumen and functional understanding. Experience in planning and monitoring for program workstreams, project deliverables, and reporting. Ability to handle transition-related documentation, administrative tasks, risk management, due diligence, and stakeholder coordination. Key Responsibilities: Support planning and execution of program and transition projects. Track deliverables, manage risks, and ensure timely reporting. Ensure compliance with GBS methodologies and toolkits. Manage travel and logistics for transition-related requirements. Coordinate with operational teams and business functions for successful transitions. Lead the documentation of SOPs and manage sign-off processes. Collaborate with various business units including Procurement, Finance, and IT. Support project reporting, dashboard preparation, and Power BI-based analytics. Handle highly confidential material with discretion and professionalism. Participate in customer-facing meetings and internal stakeholder communications. Facilitate workshops, team meetings, and process improvement initiatives. Key Challenges: Navigating fragmented systems and tools. Engaging a wide range of stakeholders across global functions. Managing services at a large scale with geographical and cultural diversity. Adapting to evolving digital technologies and technical tools. Ensuring alignment with global process design standards. Skills & Competencies: Core Skills: Project planning and reporting skills Workflow and process documentation Risk identification and mitigation Data visualization and reporting tools (especially Power BI) Soft Skills: Excellent multitasking and prioritization skills Strong interpersonal, presentation, and written communication skills Fluency in English (spoken and written) Knowledge of local regulations and compliance standards Familiarity with Pune’s local business environment Ability to work effectively in a regional service center ecosystem

About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Job Title: PMO Transition Manager Location: Pune Educational Qualification: MBA from a recognized institute (preferred). Experience: Minimum of 8 years of total experience. At least 6 to 8 years of relevant experience in Transition/Program Management. Experience with corporate governance, legal entity transitions, or subsidiary setups is highly desirable. Essential Experience: Proven ability to manage multiple teams and complex project scopes. Experience with managing insourcing/out scoping transitions from third-party vendors. Strong background in stakeholder management across global and regional functions. Experience in working across virtual teams and geographies. Demonstrated success in fast-paced, delivery-oriented environments. Experience in business case creation, vendor management, and change control procedures. Key Responsibilities: Define scope, goals, and deliverables aligned with business objectives. Plan and lead transition activities including documentation, risk assessments, and readiness planning. Collaborate with leadership on recruitment, team setup, and resource alignment. Identify and mitigate risks and issues, escalating when necessary. Maintain governance standards and ensure accurate project reporting. Lead knowledge transfer and handover to ensure BAU (Business as Usual) is established. Communicate project status and progress clearly to all stakeholders. Ensure projects are delivered on time and within budget. Facilitate lessons learned and recommendations post-transition. Skills: Core Skills: Excellent knowledge of project lifecycle, transition methodologies, and tools. Strong communication, interpersonal, and stakeholder influence skills. Proficiency in MS Office applications (MS Project, PowerPoint, Excel, etc.). Analytical thinking, conflict resolution, and problem-solving ability. Soft Skills: Self-motivated with a proactive mindset. Ability to adapt to changing environments and handle ambiguity. Excellent time and priority management. Fluency in English; other regional languages are a plus. Knowledge of local regulations and compliance standards. Understanding of the Pune service center ecosystem and local business environment. Key Challenges: Managing highly diversified stakeholders. Working across geographies and business functions. Aligning transitions with standardized global process design. Ensuring cost-effective and timely transitions while maintaining quality.

Oversee transition of customer's apps, infra. & services to our cloud platform. Ensure seamless transitions minimal downtime & high customer satisfaction Transition Planning Stakeholder Mgmt Risk Mgmt QA Communication Process Improvement Team Mgmt

Mavalore Infotech is looking for Operations Intern to join our dynamic team and embark on a rewarding career journey Data Analysis: Assist in gathering, analyzing, and interpreting data to identify trends and insights that can inform operational improvements Process Documentation: Document current operational processes, workflows, and procedures to facilitate process optimization efforts Inventory Management: Assist in monitoring and managing inventory levels, including tracking stock levels and generating reports Vendor Communication: Communicate with suppliers and vendors to coordinate orders, deliveries, and resolve issues Project Support: Collaborate with the Operations team on various projects, providing research, analysis, and administrative support as needed

Undertake internal and client-facing consultancy, including IT service and governance reviews, health checks, trend analysis, benchmarking, Total Cost of Ownership (TCO), compliance reviews, and Service Improvement Programmes (SIPs). Lead and manage IT operations, ensuring efficient and effective delivery of IT services. Focus on all ITIL service management lifecycle stages and processes within outsourcing bids, consulting assignments, or implementations. Provide technical leadership and drive delivery teams to achieve project goals. Manage both technical and delivery leaderships, ensuring effective communication and collaboration. Primary Skills Conduct service audits as part of the bid and transition process, either as stand-alone projects, during bids, or as part of IT outsourcing transitions or transformations Provide ITIL service strategy advice and service design solutions to address service issues for both prospects and customers. Oversee specific/multiple work streams, manage resources and budgets, ensure ITIL-aligned processes, procedures, and work instructions are produced to required standards and are trained upon. Ensure related service integration for services by multiple service towers and providers is completed. Build customer relationships by delivering above client expectations on assigned deliverables, proactively identifying add-on work, and assisting in identifying cross-sales leads. Secondary Skills Certification in ITIL or other IT service management frameworks. Experience with IT outsourcing transitions and transformations. Strong problem-solving and analytical skills.

Transition with BPO Background. Proven track record (2+ years) in transition management within the BPO industry Bachelor's degree in Business Administration, Management, or a related field demonstrating successful project execution. 9120665790 Required Candidate profile Plan and manage end-to-end transition projects Optimize processes, maintain, project documentation, and reporting Deliver effective stakeholder communication BPO industry and transition frameworks