Home
Jobs
Companies
Resume

118 Process Transformation Jobs - Page 3

Filter
Filter Interviews
Min: 0 years
Max: 25 years
Min: ₹0
Max: ₹10000000
Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

2.0 - 5.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Naukri logo

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP BusinessObjects Data Services Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while maintaining a focus on quality and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BusinessObjects Data Services.- Strong understanding of data integration and transformation processes.- Experience with ETL (Extract, Transform, Load) methodologies.- Familiarity with database management systems and SQL.- Ability to troubleshoot and resolve application issues effectively. Additional Information:- The candidate should have minimum 5 years of experience in SAP BusinessObjects Data Services.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Posted 2 weeks ago

Apply

5.0 - 8.0 years

10 - 14 Lacs

Hyderabad

Work from Office

Naukri logo

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP BusinessObjects Data Services Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that all stakeholders are informed and involved in the decision-making process. Your role will be pivotal in driving innovation and efficiency within the team, fostering a collaborative environment that encourages creative problem-solving and continuous improvement. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and implement necessary adjustments to ensure timely delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BusinessObjects Data Services.- Strong understanding of data integration and transformation processes.- Experience with ETL (Extract, Transform, Load) methodologies.- Familiarity with database management systems and SQL.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP BusinessObjects Data Services.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Posted 2 weeks ago

Apply

5.0 - 8.0 years

10 - 14 Lacs

Hyderabad

Work from Office

Naukri logo

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP BusinessObjects Data Services Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that all stakeholders are informed and involved in the decision-making process. Your role will require you to balance technical oversight with team management, fostering an environment of innovation and collaboration. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and implement necessary adjustments to ensure timely delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BusinessObjects Data Services.- Strong understanding of data integration and transformation processes.- Experience with ETL (Extract, Transform, Load) processes and data warehousing concepts.- Familiarity with database management systems and SQL.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- A 15 years full time education is required. Qualification 15 years full time education

Posted 2 weeks ago

Apply

4.0 - 7.0 years

9 - 13 Lacs

Pune

Work from Office

Naukri logo

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : SAP BusinessObjects Data Services Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will develop and configure software systems, either end-to-end or for specific stages of the product lifecycle. Your typical day will involve collaborating with various teams to ensure the successful implementation of software solutions, applying your knowledge of technologies and methodologies to support projects and clients effectively. You will engage in problem-solving and decision-making processes, ensuring that the software systems meet the required standards and specifications while fostering a collaborative environment among team members. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and mentoring within the team to enhance overall performance.- Monitor project progress and ensure alignment with project goals and timelines.IDQ Skills: - utilize the IDQ platform to profile ECC and S4 data rules into IDQ.- Measure whether the SAP ECC Source data is technically complying with the S4 data model (e.g. all mandatory fields filled, data type and length valid etc) - Prior Knowledge of IDQ (and ideally IDP platform as a whole)SAP Data migration Skills: - Knowledge of data modeling- SAP data model Knowledge is highly valued. (knowing typical concepts, Tables, etc) -- SAP functional / config Knowledge less relevant- Strong analytical- Ability to communicate with client personnel Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BusinessObjects Data Services.- Strong understanding of data integration and transformation processes.- Experience with ETL (Extract, Transform, Load) tools and methodologies.- Familiarity with database management systems and SQL.- Ability to troubleshoot and resolve technical issues efficiently.- Experience on ECC and S/4 HANA and migration projects Additional Information:- The candidate should have minimum 5 years of experience in SAP BusinessObjects Data Services.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Posted 2 weeks ago

Apply

5.0 - 8.0 years

10 - 14 Lacs

Pune

Work from Office

Naukri logo

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP BusinessObjects Data Services Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning to align application functionalities with business needs, ensuring that the solutions provided are effective and efficient. Your role will require you to stay updated with industry trends and best practices to enhance application performance and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones.- utilize the IDQ platform to profile ECC and S4 data rules into IDQ.- Measure whether the SAP ECC Source data is TECHNICALLY complying with the S4 data model (e.g. all mandatry fields filled, data type and length valid etc) - Prior Kx of IDQ (and ideally IDP platform as a whole)- Only shortly during prep to give training. Judith More details needed here on period of staffing etc- SAP Data migration Skills: - Knowledge of data modeling - SAP data model Kx is highly valued. (knowing typical concepts, Tables, etc) --SAP functional / config Kx less relevant - Strong analytical - Ability to communicate with client personnel Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BusinessObjects Data Services.- Strong understanding of data integration and transformation processes.- Experience with ETL (Extract, Transform, Load) methodologies.- Familiarity with database management systems and SQL.- Ability to troubleshoot and resolve application issues effectively. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP BusinessObjects Data Services.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Posted 2 weeks ago

Apply

2.0 - 5.0 years

5 - 9 Lacs

Pune

Work from Office

Naukri logo

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP BusinessObjects Data Services Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while maintaining a focus on quality and efficiency in your work. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BusinessObjects Data Services.- Strong understanding of data integration and transformation processes.- Experience with ETL (Extract, Transform, Load) methodologies.- Familiarity with database management systems and SQL.- Ability to troubleshoot and resolve application issues effectively. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP BusinessObjects Data Services.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Posted 2 weeks ago

Apply

5.0 - 12.0 years

12 - 18 Lacs

Chennai

Work from Office

Naukri logo

Location: Head Office, Chennai, India About the Role: Seeks a dynamic and driven Project Executive to support its ongoing digital transformation initiatives. The ideal candidate will have experience managing or supporting Digital transformation projects across manufacturing, supply chain, finance, and sales functions. This is a high-impact, on-site role that involves close collaboration with senior management and cross-functional teams. Key Responsibilities: Support and manage digital transformation projects across core business domains. Coordinate with cross-functional teams to ensure the seamless execution of project deliverables. Assist in planning, tracking, and reporting project progress, risks, and issues. Work alongside senior leadership to drive change management and digital adoption. Leverage Agile project delivery approaches for improved efficiency and iteration. Identify process improvement opportunities and support solution implementation. Document project requirements, process flows, and action plans. Liaise with technical teams to ensure business needs are met effectively. Requirements: 4–6 years of experience in digital transformation, project coordination, or related roles. Exposure to Manufacturing, Supply Chain, Finance, or Sales business functions. Familiarity with digital tools, automation platforms, or enterprise systems. Experience in Agile or project management environments is a plus. Strong communication, organizational, and stakeholder management skills. Ability to work collaboratively in a fast-paced environment. Good to Have (Not Mandatory): Hands-on knowledge of SAP, Blue Prism, and Python. Exposure to Data Analytics and IT concepts and a strong willingness to learn and implement new technologies. Why Join Us? Be part of one of India’s most respected manufacturing organizations. Work closely with senior leadership and contribute to business-critical transformation projects. Join a diverse and collaborative team culture that values innovation and continuous learning. Competitive compensation in line with market standards.

Posted 2 weeks ago

Apply

5.0 - 10.0 years

7 - 14 Lacs

Chennai

Work from Office

Naukri logo

Location: Head Office, Chennai, India About the Role: Seeks a dynamic and driven Project Executive to support its ongoing digital transformation initiatives. The ideal candidate will have experience managing or supporting Digital transformation projects across manufacturing, supply chain, finance, and sales functions. This is a high-impact, on-site role that involves close collaboration with senior management and cross-functional teams. Key Responsibilities: Support and manage digital transformation projects across core business domains. Coordinate with cross-functional teams to ensure the seamless execution of project deliverables. Assist in planning, tracking, and reporting project progress, risks, and issues. Work alongside senior leadership to drive change management and digital adoption. Leverage Agile project delivery approaches for improved efficiency and iteration. Identify process improvement opportunities and support solution implementation. Document project requirements, process flows, and action plans. Liaise with technical teams to ensure business needs are met effectively. Requirements: 46 years of experience in digital transformation, project coordination, or related roles. Exposure to Manufacturing, Supply Chain, Finance, or Sales business functions. Familiarity with digital tools, automation platforms, or enterprise systems. Experience in Agile or project management environments is a plus. Strong communication, organizational, and stakeholder management skills. Ability to work collaboratively in a fast-paced environment. Good to Have (Not Mandatory): Hands-on knowledge of SAP, Blue Prism, and Python. Exposure to Data Analytics and IT concepts and a strong willingness to learn and implement new technologies. Why Join Us? Be part of one of India’s most respected manufacturing organizations. Work closely with senior leadership and contribute to business-critical transformation projects. Join a diverse and collaborative team culture that values innovation and continuous learning. Competitive compensation in line with market standards.

Posted 2 weeks ago

Apply

6.0 - 9.0 years

27 - 42 Lacs

Kochi

Work from Office

Naukri logo

Skill: - Databricks Experience: 5 to 14 years Location: - Kochi (Walk in on 14th June) Design, develop, and maintain scalable and efficient data pipelines using Azure Databricks platform. Have work experience in Databricks Unity catalog – Collaborate with data scientists and analysts to integrate machine learning models into production pipelines. – Implement data quality checks and ensure data integrity throughout the data ingestion and transformation processes. – Optimize cluster performance and scalability to handle large volumes of data processing. – Troubleshoot and resolve issues related to data pipelines, clusters, and data processing jobs. – Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions – Conduct performance tuning and optimization for Spark jobs on Azure Databricks. – Provide technical guidance and mentorship to junior data engineers.

Posted 3 weeks ago

Apply

10.0 - 16.0 years

15 - 30 Lacs

Pune

Work from Office

Naukri logo

Greetings, We have an excellent opportunity for a Manager - GCP Funding 10+ yrs @ Avalara Technologies, Pune. Shift Timing IST 2.00pm to 11.00pm All 5 days' work from office in a week What You'll Do: The Manager- GCP Funding is a key member of the Global Client Payments team. This role will oversee operational functions related to client tax funding and be responsible for incoming tax funding processes, supporting monthly, quarterly, and annual financial reporting, and customer inquiries. Reporting to the Sr. Manager, Tax Compliance, the Manager will also work to improve processes by participating in automation projects and initiatives. Job Duties: The general responsibilities for this position will focus on client tax funding operations, managing incoming client funds, ensuring accurate allocation and reporting. This role will be expected to lead, inspire, and ensure appropriate accountability, critical thinking, and ownership in a highly operational and analytical organization. Responsible for accurate and timely client tax funding reconciliation and reporting across 5 unique business units Responsible for the tracking and reporting of short funded customer accounts Responsible for measuring and communicating team performance against established goals providing guidance and course correction if necessary Responsible for Hiring and mentoring team members for growth Special projects as assigned Exposure to Goal setting for self and team members across all IC levels Play a crucial part in hiring talent and grooming them for growth within the team members Understand the training needs well and collaborating with SMEs and L&D Experience in managing the performance discussions with the team members regularly Achieving key KPI targets set by the department. This may be subject to revision couple or more times yearly Customer focused with excellent communication skills you will be able to explain and convey information clearly to clients (as may be required) Collaborating with all the stakeholders effectively without any escalation Developing as a people manager, supporting employees by providing guidance, coaching, training and having regular 1:1's. Partner with manager on employee related issues, performance reviews & career conversations. Play an important role for all Exec and Client escalations. Also propose appropriate RCAPA for future Understanding possible automation areas and partner with Engineering / Product teams Being Proactive rather than being reactive in managing potential challenges and people issues Participate in functional area meetings by not only providing feedback on content but also speaking in front of the team on a specific topic. What You'll Need to be Successful: Qualifications: Undergraduate degree, prefer Accounting or Finance (MBA is preferred) 10+ years of finance, corporate treasury operations, or tax-related experience 5+ years of operational management/team leadership experience Demonstrated work experience in the areas of treasury or finance operations Experience successfully leading a high-performing team in a high-volume Treasury or Finance organization Should have done Goal setting and Performance appraisals for his / her team Should have excellent language skills in English (oral and written) MBA in Finance (preferably) MS Excel (intermediary to Advance) skills. Other MS office apps proficiency Technical Skills: Strong analytical, research, and critical thinking skills Excellent written and verbal communication skills Must possess advanced MS Excel capabilities and be capable of marrying technical and business-level input to support daily operations Ability to understand the conceptual basis of accounting guidance as well as mechanics of execution Able to demonstrate accuracy and composure under tight deadlines

Posted 3 weeks ago

Apply

10.0 - 15.0 years

20 - 35 Lacs

Kolkata, Bangalore Rural, Bengaluru

Work from Office

Naukri logo

Hi, We are hiring for the Leading ITES Company for CEM Transformation Profile. Job Description: Atleast 10 to 15 Years with at least 8 to 9 years in managing contact centers, Customer Life Cycle journey; leading transformation solutions across Customer touch points Responsibilities Understand client digital transformation needs and consult / provide customized solutions. Create compelling transformation pitches to promote value based selling specific to verticals. Respond to RFP/RFIs/RFQs, build proactive proposals with customized transformation solutions. Develop and manage digital offerings across verticals including ENU, Retail, Telecom, Healthcare, etc. Work on the transformation solution commercials, create business for the opportunity and handle client presentations, solution defense and visits. Create crisp and appealing report outs (based on assessment), client presentations, solution defense deck, capabilities deck and marketing content. Create industry specific white papers, point of view and case studies. Perform analytics on operations data to build financially visible solutions. Skills Excellent written and oral communication skills (ability to articulate key messages) Experience with leading contact centre technologies i.e., have extensively worked on technology solutions which includes IVR, Chat/Chatbots, GenAI based solutions, CCaaS, Augmented Reality, RMs, etc. Operations and customer experience data analytics (should be good with excel. Experience in any other analytical tool will be an added advantage). Excellent with MS Office (must have good PowerPoint skills) Key Asks Continuously upgrade in the customer experience transformation space (specific to technologies). Ability to learn fast and deliver against stringent timelines. Readiness to travel as and when required on short notice. Required to work long hours on need-basis (especially during large deals submission). Should be able to work independently with minimum inputs and in ambiguous scenarios. Key Skills: a) 10+ Years with at least 5 years in managing contact centers, customer Life cycle journey b) Worked on technology solutions which includes IVR, Chat/Chatbots, GenAI based solutions, CCaaS, Augmented Reality, CRMs c) Respond to RFP/RFIs/RFQs, build proactive proposals with customized transformation solutions. d) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Kolkata Search : Job Code # 541 b) For Position in Bangalore Search : Job Code # 542

Posted 3 weeks ago

Apply

10.0 - 15.0 years

20 - 35 Lacs

Gurugram, Mumbai (All Areas)

Work from Office

Naukri logo

Hi, We are hiring for the Leading ITES Company for CEM Transformation Profile. Job Description: Atleast 10 to 15 Years with at least 8 to 9 years in managing contact centers, Customer Life Cycle journey; leading transformation solutions across Customer touch points Responsibilities Understand client digital transformation needs and consult / provide customized solutions. Create compelling transformation pitches to promote value based selling specific to verticals. Respond to RFP/RFIs/RFQs, build proactive proposals with customized transformation solutions. Develop and manage digital offerings across verticals including ENU, Retail, Telecom, Healthcare, etc. Work on the transformation solution commercials, create business for the opportunity and handle client presentations, solution defense and visits. Create crisp and appealing report outs (based on assessment), client presentations, solution defense deck, capabilities deck and marketing content. Create industry specific white papers, point of view and case studies. Perform analytics on operations data to build financially visible solutions. Skills Excellent written and oral communication skills (ability to articulate key messages) Experience with leading contact centre technologies i.e., have extensively worked on technology solutions which includes IVR, Chat/Chatbots, GenAI based solutions, CCaaS, Augmented Reality, RMs, etc. Operations and customer experience data analytics (should be good with excel. Experience in any other analytical tool will be an added advantage). Excellent with MS Office (must have good PowerPoint skills) Key Asks Continuously upgrade in the customer experience transformation space (specific to technologies). Ability to learn fast and deliver against stringent timelines. Readiness to travel as and when required on short notice. Required to work long hours on need-basis (especially during large deals submission). Should be able to work independently with minimum inputs and in ambiguous scenarios. Key Skills: a) 10+ Years with at least 5 years in managing contact centers, customer Life cycle journey b) Worked on technology solutions which includes IVR, Chat/Chatbots, GenAI based solutions, CCaaS, Augmented Reality, CRMs c) Respond to RFP/RFIs/RFQs, build proactive proposals with customized transformation solutions. d) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Mumbai Search : Job Code # 539

Posted 3 weeks ago

Apply

8.0 - 13.0 years

11 - 15 Lacs

Hyderabad

Hybrid

Naukri logo

Job Title: Pre-Sales Manager Location: Hyderabad Manager for Pre-Sales in this role get to: Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations. Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful Proposals, PPT and analysis and/or keen observations. work closely with sales and delivery to define solutions and present to customers, create SOW with detailed Scope. Strength: strong understanding of supply chain systems to define solutions Travel: Travel to client place to understand the current and proposed scope Improve the company: Make recommendations to enhance processes and boost ease and efficiency. Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction. Qualifications Bachelor’s Degree is preferred supply chain degree with overall 8+ Years of experience. Five to Ten years of operations and management experience; Process transformation experience required. Experience in managing people, should not be only cross-functional experience. People management + Sales expertise would be ideal. Performance management – how does one derive actions to be taken if a certain KPI is failing [Preferably if the person can talk through a real scenario from their existing role]. Analytical ability to read and understand trends Experience in creating/understanding various incentive models in supply chain Experience in client-facing.

Posted 3 weeks ago

Apply

5 - 8 years

5 - 9 Lacs

Pune

Work from Office

Naukri logo

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Process Transformation Consulting. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 1 month ago

Apply

8 - 10 years

7 - 11 Lacs

Bengaluru

Work from Office

Naukri logo

About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Process Transformation Execution. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 1 month ago

Apply

5 - 10 years

11 - 15 Lacs

Hyderabad

Work from Office

Naukri logo

Overview This role is focused on driving Process Excellence for prioritized initiatives for Commercial Sales. The objective of the role is to lead process diagnostics and process re-engineering to deliver business impact through operational excellence, standardization and automation initiatives across markets including those supported by our Global Capability Centers. The role will support E2E transformation roadmaps as well as identify specific continuous improvement opportunities to deliver business value and enhance customer experience. Initiatives will include driving and mentoring Lean Six Sigma projects, process modelling, process mining diagnostics, process automations and statistical analysis to perform variation analysis and benchmarking to enable business teams to meet their goals. He / She will operate as internal consultants, working with cross-functional and global teams on multiple projects. He/She will be required to conduct Lean Six Sigma, Kaizen sessions, facilitate Value Stream Mapping and Design Thinking sessions. They will need to work closely with Hyper Automation teams and be adept in Agile and Scrum methodologies. Responsibilities Business Process Management and process conformance analysis using process modeling Process Mining, value enablement, and roadmap execution. Task Mining, opportunity identification for standardization and automation Agile project management to support hyper-automation projects. Experience in AI ML projects to drive process analytics and support business outcomes. Experience in change management to ensure project implementation and adoption Qualifications Overall, 10 to 12 years of experience with at least 5+ years of experience in Quality / Process Excellence / Black Belt role; Possesses a Lean Six Sigma Black Belt Qualification - preferred Extensive experience in driving process transformation and automation in Commercial Sales (preferably in CPG industry) Experienced in leveraging Process Mining and Task Mining platforms Track record of delivering business improvement projects at Black Belt Level Must have mentored Green Belt Lean projects Experience working with and influencing senior stakeholders Ability to lead cross-functional projects. Working with tight deadlines.

Posted 1 month ago

Apply

5 - 8 years

12 - 16 Lacs

Kolkata

Work from Office

Naukri logo

About The Role Capgemini is seeking a director level executive for Delivery excellence head role. Primary Skills Responsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements. This includes Creating a continuous improvement culture across the global BPO by fostering the Lean, digital transformation methodologies. Ensure the Continuous Improvement approach across Engagements and Centers Responsible for mentoring Lean six sigma projects using digital transformation & robotic process automation Responsible for ensuring improvement in organization DNA (Training on Lean & Six Sigma) Supports process alignment based on best-in-class processes Balance Scorecard for leadership reporting Fosters the global sharing of innovation, new methodologies and benchmarking Support Big Data analytics and Cloud Computing services Secondary Skills Should be at least BB certified with exposure to leading Lean Six Sigma projects Exposure to the current automation tools and its implementation Preferred with BPO experience of 16+ years in driving process improvement, process transformation Should have knowledge on different RPA strategies & RPA products (certification added advantage) Advantage to have knowledge in: Dashboard & reporting tools like Power BI, Tableau, Qview Algorithms using R /Python/SAS programming Chatbots, Artificial intelligence, Process mining tools Cloud services & Analytics AGILE based project management

Posted 1 month ago

Apply

16 - 26 years

40 - 60 Lacs

Gurugram, Bengaluru

Hybrid

Naukri logo

Role & responsibilities - Need candidates with good experience in Blackline implementation Strong experienced into process digitalization and transformation Domain Expertise - RTR Location - Bangalore/Gurgaon Shift - Normal India Shift - but candidate needs to be flexible to support client deliverable Experience - 16 to 20 years

Posted 1 month ago

Apply

12 - 17 years

13 - 18 Lacs

Hyderabad

Work from Office

Naukri logo

Project Role : Quality Engineering Lead (Test Lead) Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution. Must have skills : Data Warehouse ETL Testing Good to have skills : Risk Analytics Modelling and Reporting Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Quality Engineering Lead, you will lead a team of quality engineers, guiding them through the complexities of multi-disciplinary team planning and ecosystem integration. Your typical day will involve collaborating with various stakeholders to ensure the delivery of high-quality applications. You will apply your business and functional knowledge to develop comprehensive testing strategies, utilizing quality processes and methodologies to enhance the overall application lifecycle. Your role will also include defining and implementing key metrics to effectively manage and assess the testing process, ensuring that test execution and defect resolution are handled efficiently and effectively. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Mentor junior team members to enhance their skills and knowledge in quality engineering. Continuously evaluate and improve testing processes to ensure optimal performance and quality. Responsible for specification, design, Build and Test of the StatistiX business services Proactively identify the improvement areas and make efforts towards the implementation Deliver software changes in a reliable and transparent manner, in scope, time and budget Align with project managers, peers from Clearing & Risk IT, neighboring IT teams as well as IT Operations and control functions proactively where required Foster an environment of pro-active communication and strive for cross location collaboration and continuous improvement Work actively on team's and team member's personal development, making an effective contribution to increase the team's diversity Manage project priorities, deadlines and deliverables Professional & Technical Skills: Must To Have Skills: Proficiency in Data Warehouse ETL Testing. Good To Have Skills: Experience with Risk Analytics Modelling and Reporting. Strong understanding of data integration and transformation processes. Experience with automated testing tools and frameworks. Familiarity with performance testing and load testing methodologies. Experienced in Information Security initiatives for critical infrastructures (e.g., Cryptography, Privileged Access Management, Security Information and Event Management, Vulnerability Management) Very keen and ready to assess and implement new IT trends e.g., Co-pilot and other AI Tools Strong Project Management skills and experience in leading the teams with focus on time to market delivery, Capital Markets knowledge Solid understanding of Data Modelling, Data warehousing and Data platforms design. Solid understanding of Data warehousing and Data platforms design. Good know-how on Financial Markets. Know-how on Clearing, Trading and Risk business process will be added advantage Additional Information: The candidate should have minimum 7.5 years of experience in Data Warehouse ETL Testing. This position is based at our Hyderabad office. A 15 years full time education is required. Qualification 15 years full time education

Posted 1 month ago

Apply

1 - 4 years

4 - 8 Lacs

Pune

Work from Office

Naukri logo

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP BusinessObjects Data Services Good to have skills : NA Educational Qualification : 15 years of full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications meet the evolving needs of users and stakeholders. You will also be responsible for troubleshooting issues and implementing solutions that enhance the overall functionality and performance of the applications you work on. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Facilitate knowledge sharing sessions to enhance team capabilities. Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: Must To Have Skills: Proficiency in SAP BusinessObjects Data Services. Strong understanding of data integration and transformation processes. Experience with ETL (Extract, Transform, Load) processes. Familiarity with database management systems and SQL. Ability to troubleshoot and resolve data-related issues. Additional Information: The candidate should have minimum 5 years of experience in SAP BusinessObjects Data Services. This position is based at our Pune office. A 15 years of full time education is required. Qualification 15 years of full time education

Posted 1 month ago

Apply

4 - 9 years

7 - 10 Lacs

Bengaluru

Work from Office

Naukri logo

Role & responsibilities As a Manager in the Process Excellence & Design team, you will play a pivotal role in shaping the strategic direction of seller experience. The role demands a deep understanding of optimizing experience delivery while ensuring operational efficiency and cost-effectiveness. You will lead initiatives aimed at improving contact center performance, reducing operational costs, and enhancing the overall seller journey. A strong focus on automation, process re-engineering, and data-driven decision-making will be key to success in this role. About the team The Seller Experience team is dedicated to elevating the experience of sellers across every interaction point with Flipkart. This includes a strong focus on delivering exceptional seller support, ensuring both satisfaction and long-term engagement

Posted 1 month ago

Apply

10 - 14 years

12 - 16 Lacs

Bengaluru

Work from Office

Naukri logo

Generative AI & Intelligent Automation Consulting Practitioner Lead the design and delivery of end-to-end GenAI and AI/ML powered automation solutions and advisory engagements. Demonstrate thought leadership to advise clients on both AI and Process automation strategy and detailed use cases by leveraging established insight and industry leading practices. Practice: Business Process Management, Function: Supply Chain and Operations, Business Unit: Strategy & Consulting, Global Network I Areas of Work: Process Automation | Level: Senior Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore, Hyderabad | Years of Exp: 10-14 years+ Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. As a part of our Supply chain and operations practice, you will help organizations reimagine and transform their organizations for tomorrow"”with a positive impact on the business, society and the planet. Together, let's innovate, build competitive advantage, and improve business, and societal outcomes, in an ever-changing, ever-challenging world. Engage with clients (across industries especially in the Supply Chain domain) in designing solutions which will deliver real business value leveraging cutting edge Generative AI & Intelligent Automation technologies. Contribute to pre-sales, delivering presentations and crafting of GenAI & AI solutions - develop proposals to help our clients understand proposed solutions and their business impact. Formulate and deploy GenAI strategies for clients which include creating an AI blueprint & roadmap, setting up and operating AI COE. Create thought leadership that articulate our perspective on GenAI & Intelligent Automation in the industry and for our clients. Develop tools and methodologies for the practical application of GenAI and process automation to address business problems. Staying updated with key technology and industry trends. Bring your best skills forward to excel in the role: Strong process transformation functional experience and problem-solving skills Strong analytical skills to reach clear-cut, methodical solutions Ability to solve complex business problems and deliver client delight Excellent communication, interpersonal and presentation skills Cross-cultural competence with an ability to thrive in a dynamic environment Strong team-management skills Read more about us. Recent Blogs Your experience counts! Minimum 6 years of proven track record as an AI automation and in AI based automation solutions like NLP, OCR, Document Understanding, Chatbots etc, with a sound understanding on Generative AI, LLMs and Prompt Engineering A demonstrable experience of designing and implementing AI solutions with clients to deliver real business value Able to own and drive the AI Strategy initiatives and track the outcomes by liaising with stakeholders Must have solid background and understanding in AI & Intelligent Automation on Cloud. Microsoft Azure, AWS and Google Cloud preferred. Preferred to have experience deploying Intelligent Automation solutions like UI path, Microsoft Power Automate, Blue Prism, ABBYY etc., in the Supply Chain Domain What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything "”from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions "” underpinned by the world's largest delivery network "” Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With XX people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. As a part of our Supply chain and operations practice, you will help organizations reimagine and transform their organizations for tomorrow—with a positive impact on the business, society and the planet. Together, let’s innovate, build competitive advantage, and improve business, and societal outcomes, in an ever-changing, ever-challenging world. Engage with clients (across industries especially in the Supply Chain domain) in designing solutions which will deliver real business value leveraging cutting edge Generative AI & Intelligent Automation technologies. Contribute to pre-sales, delivering presentations and crafting of GenAI & AI solutions - develop proposals to help our clients understand proposed solutions and their business impact. Formulate and deploy GenAI strategies for clients which include creating an AI blueprint & roadmap, setting up and operating AI COE. Create thought leadership that articulate our perspective on GenAI & Intelligent Automation in the industry and for our clients. Develop tools and methodologies for the practical application of GenAI and process automation to address business problems. Staying updated with key technology and industry trends. Bring your best skills forward to excel in the role: Strong process transformation functional experience and problem-solving skills Strong analytical skills to reach clear-cut, methodical solutions Ability to solve complex business problems and deliver client delight Excellent communication, interpersonal and presentation skills Cross-cultural competence with an ability to thrive in a dynamic environment Strong team-management skills

Posted 1 month ago

Apply

4 - 8 years

13 - 18 Lacs

Gurugram

Work from Office

Naukri logo

Generative AI & Intelligent Automation Consulting Practitioner Lead the design and delivery of end-to-end GenAI and AI/ML powered automation solutions and advisory engagements. Demonstrate thought leadership to advise clients on both AI and Process automation strategy and detailed use cases by leveraging established insight and industry leading practices. Practice: Business Process Management, Function: Supply Chain and Operations, Business Unit: Strategy & Consulting, Global Network I Areas of Work: Process Automation | Level: Associate / Senior Analyst / Associate Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore, Hyderabad | Years of Exp: 4-10 years+ Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, is the right place for you to explore limitless possibilities. As a part of our practice, you will help organizations reimagine and transform their organizations for tomorrow"with a positive impact on the business, society and the planet. Together, let's innovate, build competitive advantage, and improve business, and societal outcomes, in an ever-changing, ever-challenging world. Engage with clients (across industries especially in the Supply Chain domain) in designing solutions which will deliver real business value leveraging cutting edge Generative AI & Intelligent Automation technologies. Contribute to pre-sales, delivering presentations and crafting of GenAI & AI solutions - develop proposals to help our clients understand proposed solutions and their business impact. Formulate and deploy GenAI strategies for clients which include creating an AI blueprint & roadmap, setting up and operating AI COE. Create thought leadership that articulate our perspective on GenAI & Intelligent Automation in the industry and for our clients. Develop tools and methodologies for the practical application of GenAI and process automation to address business problems. Staying updated with key technology and industry trends. Bring your best skills forward to excel in the role: Strong process transformation functional experience and problem-solving skills Strong analytical skills to reach clear-cut, methodical solutions Ability to solve complex business problems and deliver client delight Excellent communication, interpersonal and presentation skills Cross-cultural competence with an ability to thrive in a dynamic environment Strong team-management skills Read more about us. Qualifications Your experience counts! Minimum 4 years of proven track record as an AI automation consultant and in AI based automation solutions like NLP, OCR, Document Understanding, Chatbots etc, with a sound understanding on Generative AI, LLMs and Prompt Engineering A demonstrable experience of designing and implementing AI solutions with clients to deliver real business value Able to own and drive the AI Strategy initiatives and track the outcomes by liaising with stakeholders Must have solid background and understanding in AI & Intelligent Automation on Cloud. Microsoft Azure, AWS and Google Cloud preferred. Preferred to have experience deploying Intelligent Automation solutions like UI path, Microsoft Power Automate, Blue Prism, ABBYY etc., in the Supply Chain Domain Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With XX people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Global Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

Posted 1 month ago

Apply

5 - 10 years

16 - 20 Lacs

Bengaluru

Work from Office

Naukri logo

Health Industry Strategist Join our team in Strategy consulting for an exciting career opportunity to work on the CEO agenda of our most strategic clients across the globe Practice: Strategy C onsulting, Global Network Areas of Work: Market Segmentation, Market Assessment ; Sizing , Value Assessment, Benchmarking, Value Transformation Cost and Process Transformation , Digital Strategy, Operating Model , Growt h Strategy, Business Case Development Domain: Health Payer and Provider Level: Analyst Location: Gurgaon, Mumbai ; Bangalore Years of Exp: 4 + years of strategy experience post MBA from a Tier 1 institute Explore an Exciting Career at Accenture Do you believe in creating an impact? Are you a problem solver who enjoys working on transformative strategies for global clients? Are you passionate about being part of an inclusive, diverse, and collaborative culture? Then, this is the right place for you! Welcome to a host of exciting global opportunities in Accenture Strategy and Consulting. The Practice- A Brief Sketch: The GN Strategy Practice is a part of and focuses on the CEO's most strategic priorities. We help clients with strategies that are at the intersection of business and technology, drive value and impact, shape new businesses ; design operating models for the future. In this practice, you'll help drive our Healthcare clients' strategy and business planning efforts, with the following initiatives : Support small to medium-size teams to deliver strategy projects for global clients. Help define commercial strategy, strategy implementation, market scoping, customer journeys, go-to-market strategy and process improvement. Contribute as a part of pursuit teams , develop proposals and support efforts of the global sales team to win potential opportunities within the practice. Build the practice and track metrics . Also, develop assets and methodologies, point-of-view, research or white papers, internal tools, or materials for use by larger community. Participate in the development of Create Thought Leadership in I/F, Reinvention Agendas, Solution tablets and assets for value definition, and use it, along with your understanding of Industry value chain and macroeconomic analyses, to inform client's strategy. Partner with CXOs to architect future proof operating models embracing Future of Work , Workforce and Workplace powered by transformational technology, ecosystems, and analytics. Work with our ecosystem partners, help clients reach their sustainability goals through digital transformation. Prepare and deliver presentations to clients to communicate strategic plans and recommendations on healthcare domains like Care innovation ; Delivery, Smart Hospitals, and Digital Patient. Monitor industry trends and keep clients informed of potential opportunities and threats. Build future focused PoV and develop strategic ecosystem partners. Build Client Strategy definition leveraging Disruptive technology solutions, like Data ; AI, including Gen AI, and Cloud. Build relationships with C-suite executives and be a trusted advisor enabling clients to realize value of human-centered change. Advanced corporate finance to drive value using financial levers, value case shaping, and feasibility studies to evaluate new business opportunities. Competitive benchmarking to advise C-suite on 360 value opportunities, scenario planning to solve complex C-suite questions, lead ; enable strategic conversations. Identify strategic cost take-out opportunities, drive business transformation, and suggest value-based decisions based on insights from data. Apply advanced data analyses to unlock client value aligned with client's business strategy. The candidate will be required to have exposure to Strategy projects in the US or Global Healthcare industry. Specifically: Health Experience : The candidate must have strategy experience inthe US or Global healthcare industry: Payer functions and value chain Provider functions and value chain Strategy Skills Expected : A Strategic Mindset to shape innovative, fact-based strategies and operating models Communication and Presentation Skills to hold C-Suite influential dialogues, narratives, conversations, and share ideas Ability to solve problems in unstructured scenarios, to decode and solve complex and unstructured business questions Analytical and outcome-driven approach to perform data analyses ; generate insights, and application of these insights for strategic insights and outcomes Value Driven Business Acumen to drive actionable outcomes for clients with the latest industry trends, innovations and disruptions, metrics and value drivers Financial Acumen and Value Creation to develop relevant financial models to back up a business case Articulation of strategic and future vision Ability to identify Technology Disruptions in the Health industry Qualifications Whats in it for you? An opportunity to work on with key G2000 clients and CxOs Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

Posted 1 month ago

Apply

4 - 7 years

6 - 9 Lacs

Gurugram

Work from Office

Naukri logo

Generative AI & Intelligent Automation Consulting Practitioner Lead the design and delivery of end-to-end GenAI and AI/ML powered automation solutions and advisory engagements. Demonstrate thought leadership to advise clients on both AI and Process automation strategy and detailed use cases by leveraging established insight and industry leading practices. Practice: Business Process Management, Function: Supply Chain and Operations, Business Unit: Strategy & Consulting, Global Network I Areas of Work: Process Automation | Level: Consultant | Location: Delhi, Gurgaon, Mumbai, Bangalore, Hyderabad | Years of Exp: 4-7 years+ Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. As a part of our Supply chain and operations practice, you will help organizations reimagine and transform their organizations for tomorrow"”with a positive impact on the business, society and the planet. Together, let's innovate, build competitive advantage, and improve business, and societal outcomes, in an ever-changing, ever-challenging world. Engage with clients (across industries especially in the Supply Chain domain) in designing solutions which will deliver real business value leveraging cutting edge Generative AI & Intelligent Automation technologies. Contribute to pre-sales, delivering presentations and crafting of GenAI & AI solutions - develop proposals to help our clients understand proposed solutions and their business impact. Formulate and deploy GenAI strategies for clients which include creating an AI blueprint & roadmap, setting up and operating AI COE. Create thought leadership that articulate our perspective on GenAI & Intelligent Automation in the industry and for our clients. Develop tools and methodologies for the practical application of GenAI and process automation to address business problems. Staying updated with key technology and industry trends. Bring your best skills forward to excel in the role: Strong process transformation functional experience and problem-solving skills Strong analytical skills to reach clear-cut, methodical solutions Ability to solve complex business problems and deliver client delight Excellent communication, interpersonal and presentation skills Cross-cultural competence with an ability to thrive in a dynamic environment Strong team-management skills Read more about us. Recent Blogs Your experience counts! Minimum 3 years of proven track record as an AI automation consultant and in AI based automation solutions like NLP, OCR, Document Understanding, Chatbots etc, with a sound understanding on Generative AI, LLMs and Prompt Engineering A demonstrable experience of designing and implementing AI solutions with clients to deliver real business value Able to own and drive the AI Strategy initiatives and track the outcomes by liaising with stakeholders Must have solid background and understanding in AI & Intelligent Automation on Cloud. Microsoft Azure, AWS and Google Cloud preferred. Preferred to have experience deploying Intelligent Automation solutions like UI path, Microsoft Power Automate, Blue Prism, ABBYY etc., in the Supply Chain Domain What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything "”from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions "” underpinned by the world's largest delivery network "” Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With XX people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. As a part of our Supply chain and operations practice, you will help organizations reimagine and transform their organizations for tomorrow—with a positive impact on the business, society and the planet. Together, let’s innovate, build competitive advantage, and improve business, and societal outcomes, in an ever-changing, ever-challenging world. Engage with clients (across industries especially in the Supply Chain domain) in designing solutions which will deliver real business value leveraging cutting edge Generative AI & Intelligent Automation technologies. Contribute to pre-sales, delivering presentations and crafting of GenAI & AI solutions - develop proposals to help our clients understand proposed solutions and their business impact. Formulate and deploy GenAI strategies for clients which include creating an AI blueprint & roadmap, setting up and operating AI COE. Create thought leadership that articulate our perspective on GenAI & Intelligent Automation in the industry and for our clients. Develop tools and methodologies for the practical application of GenAI and process automation to address business problems. Staying updated with key technology and industry trends. Bring your best skills forward to excel in the role: Strong process transformation functional experience and problem-solving skills Strong analytical skills to reach clear-cut, methodical solutions Ability to solve complex business problems and deliver client delight Excellent communication, interpersonal and presentation skills Cross-cultural competence with an ability to thrive in a dynamic environment Strong team-management skills

Posted 1 month ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies