2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Fraud Prevention Analyst at our company, you will play a crucial role in client service and operational execution tasks. Your main responsibility will be to control risks and enhance controls related to your job and areas of responsibility, ensuring compliance with rules and regulations. You will follow well-defined procedures, utilizing your judgment based on practice and previous experience. Key Responsibilities: - Deal with customer queries and ensure appropriate resolution to manage customer experience and NPS (Net Promoter Score). - Process transactions according to approved processes, international regulations, and pre-agreed service levels with speed and accuracy. - Handle custom...

Posted 2 weeks ago

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Manager Business Process Transactions Dxc Technology

3.0 - 6.0 years

2 - 7 Lacs

Bengaluru, Karnataka, India

On-site

Essential Job Functions: Manage day-to-day business process transactions and teams, ensuring efficient and compliant operations. Implement process improvements to drive productivity and quality enhancements. Provide guidance and support to a team of senior analysts and analysts. Collaborate with senior management to develop and execute process-related strategies. Monitor performance metrics and key indicators to make data-driven decisions. Contribute to the development of budgets and resource allocation. Prepare and present performance reports to senior management. Ensure that the team meets quality and compliance standards. Basic Qualifications: Bachelors degree in a relevant field or equiv...

Posted 2 months ago

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