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0.0 - 1.0 years
3 - 6 Lacs
hyderabad
Work from Office
We are looking for a highly motivated and enthusiastic individual to join our team as a Management Trainee in the hospitality industry. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Manage front desk operations, ensuring seamless guest experiences. Coordinate with various departments to maintain high service quality standards. Develop and implement effective strategies to enhance customer satisfaction. Analyze feedback and suggest improvements to improve overall performance. Collaborate with the team to achieve business objectives and goals. Maintain accurate records and reports, providing insights for future improvements. Job Requirements Excellent commun...
Posted 2 weeks ago
0.0 - 1.0 years
2 - 4 Lacs
gurugram
Work from Office
We are looking for a highly motivated and enthusiastic individual to join our team as a Food & Beverage Service OJT professional in the hospitality industry. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Provide exceptional customer service and ensure customer satisfaction. Manage food and beverage orders, handle cash transactions, and maintain a clean work environment. Collaborate with colleagues to achieve sales targets and promote products. Maintain high levels of knowledge about menu items, ingredients, and preparation methods. Participate in ongoing training sessions to enhance skills and knowledge. Contribute to the overall success of the establishme...
Posted 2 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
kochi, kozhikode, thiruvananthapuram
Work from Office
We are seeking an experienced Sales Trainer to enhance the selling skills and product knowledge of our sales team. In this role, you will play a key part in ensuring our employees are well-equipped to effectively promote and sell our range of home and small appliances. Role & responsibilities Conduct engaging sales training sessions focused on home and small appliance products. Design and develop training materials, modules, and workshops to improve sales techniques and product understanding. Train employees on effective sales strategies, product features, customer engagement, and closing techniques. Evaluate training outcomes and provide actionable feedback to improve performance. Collabora...
Posted 2 weeks ago
1.0 - 5.0 years
3 - 3 Lacs
visakhapatnam, guntur
Work from Office
Greetings From Scorelabs ! Following the predefined session plan while delivering training to the identified youth Develop skills and knowledge on the identified subjects based on the curriculum that is designed Prepare learners to face interviews Required Candidate profile Minimum Graduation Minimum 6 Months of Exp Required Should Have Exp In Process Trainers , Ielts Trainers , Communication Trainers , Spoken English, Soft Skills Training Hr Ramana : 9550760771
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
indore, ahmedabad
Work from Office
Greetings From Scorelabs ! Following the predefined session plan while delivering training to the identified youth Develop skills and knowledge on the identified subjects based on the curriculum that is designed Prepare learners to face interviews Required Candidate profile Should Have Minimum 1 year Of Exp Required Should Have Exp In Process Trainers , Ielts Trainers , Communication Trainers , Spoken English Trainers , Soft Skills Training Hr Ramana : 9550760771
Posted 2 weeks ago
4.0 - 9.0 years
10 - 15 Lacs
gurugram
Work from Office
Role Details: The eligible candidate is expected to work closely with the Credit team to identify development areas of Credit officers. Subsequently, work to co-create structured learning intervention under guidance of the training lead using multiple learning methodologies. Track performance of new hires post induction batches. Support Assistant Managers & Team Leads by way of performance enhancement programs for new & existing Credit officers on specific performance indicators. Minimum Qualifications: Overall work experience : 4 years+ Excellent communication skills both written & verbal Strong Presentation skills, both creation & delivery Sound knowledge of MS-PPT, MS-Excel & MS-Word Know...
Posted 2 weeks ago
1.0 - 4.0 years
2 - 5 Lacs
navi mumbai
Work from Office
Roles and Responsibilities Provide training to back office staff on insurance products, processes, and procedures. Conduct process training sessions to ensure employees understand their roles and responsibilities. Develop and maintain accurate records of employee performance and progress. Ensure compliance with company policies and regulatory requirements. Collaborate with team leaders to identify areas for improvement and implement changes.
Posted 2 weeks ago
1.0 - 4.0 years
0 - 1 Lacs
bengaluru
Work from Office
We are looking for Process Trainer with strong expertise in Healthcare domain(atleast 1+ yrs relevant experience). Willing to work in NIGHT SHIFTS. Interested candidates call/whatsapp -Asha-89516 38460. Or email to asha.izeemanpower@gmail.com
Posted 2 weeks ago
3.0 - 8.0 years
3 - 8 Lacs
chennai, coimbatore, bengaluru
Work from Office
We KGiS are hiring for Voice & Accent Trainer/Communication Coach/Process Trainer Job Location: Coimbatore Job Description: Training the new hires on Voice & Accent/Process Training concepts. Communicate using a neutral accent and excellent command of the language. Good knowledge of concepts of Voice & Accent. Conduct new hire, process, and refresher training for BPO voice processes. Develop and update training modules, SOPs, and assessments. Ensure all team members meet process accuracy, productivity, and compliance standards. Candidate Description: Should have experience taking calls-International. Should be flexible with night shifts/rotational shifts. Interested Candidate, Kindly Share y...
Posted 2 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
mumbai
Work from Office
Role & responsibilities Deliver effective training sessions on Kotak Mahindra Banks general insurance sales process. Conduct onboarding, refresher, and floor-support training. Monitor and evaluate training effectiveness and performance improvement. Maintain detailed training MIS and reports. Preferred candidate profile Minimum 1 year of experience in life or health insurance sales . Immediate joiners only . CIBIL score must be 650+ . Good communication and presentation skills. Qualification: HSC or Graduate .
Posted 2 weeks ago
4.0 - 9.0 years
4 - 9 Lacs
noida
Work from Office
#Wipro is Hiring for Trainer Profile for Noida Location. Shift Timing;- 1.30pm to 11pm Mode of Work - Work from office -5 Days from office Cab Facility - One way cab drop Work Location - Noida Sector 127 Role & Responsibilities :- 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team. 2. Deliver Generic Domain Specific Modules along with up skilling resources on process. 3. Structure On boarding Training requirements, Pre Process, Customer Visits etc. 4. Ensure that all new employees go through the defined new learning path for their respective rol...
Posted 2 weeks ago
1.0 - 6.0 years
3 - 6 Lacs
noida
Work from Office
Please share your resume @shikha.nillay@provana.com Mandatory Requirements for the Position: - Graduation in any stream. Experience in training delivery for a minimum of 1 year in the BPO sector. Should have hands-on experience in instruct led training for new hires. Absolute flexibility with working in any shifts as per business requirements Sought after Requirements for the Position: - (The experience and background to look in the right candidate, all or few of the below) Experience in process training. (highly preferred) Coaching and mentoring abilities to support individual employee development. (Highly preferred) General Job Description: - The ideal candidate should have experience in p...
Posted 2 weeks ago
3.0 - 5.0 years
5 - 9 Lacs
mumbai
Work from Office
Do: Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tool...
Posted 2 weeks ago
1.0 - 3.0 years
5 - 9 Lacs
mumbai
Work from Office
Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve...
Posted 2 weeks ago
3.0 - 5.0 years
5 - 8 Lacs
gurugram
Work from Office
Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process....
Posted 2 weeks ago
1.0 - 3.0 years
4 - 8 Lacs
pune
Work from Office
Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process....
Posted 2 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
hyderabad
Work from Office
About the Job The Product Trainer is responsible for delivering process training content to the new hires using different learning platforms to increase learners engagement, knowledge, skills, and efficiency As Product Trainer, You Will Training/Abay Management: Define any barriers and execute batches in line with the given metrics and deadlinesMaintain a repository of recommended answersAssist in creating training materialPrepare worksheets and other job aids for associates reference Coach trainees and agents in language and sales techniques and strategiesCreate content for stakeholders/clientsConduct training sessions for associatesConduct Sale driver analysis from a Sales and soft skills ...
Posted 2 weeks ago
3.0 - 7.0 years
3 - 5 Lacs
kolkata
Work from Office
We're Hiring: Process Trainer International Website Sales (US Shift) Location: [Kolkata Sector V] | Shift: US Night Shift Experience: 2-5 years | Full-Time OpportunityAre you an experienced BPO Trainer with a passion for mentoring talent in the international website sales domain? Join our team and help shape the next generation of high-performing sales professionals! What You’ll Do:Deliver end-to-end training for new hires & existing employees on our international website sales process.Design & update SOPs, training manuals, and content.Conduct refreshers, skill enhancement, and floor coaching.Collaborate with Ops & QA to bridge performance gaps.Measure training effectiveness & maintain deta...
Posted 2 weeks ago
2.0 - 5.0 years
1 - 2 Lacs
kolkata
Work from Office
Job Title: Soft Skills Trainer Location: Behala, South Kolkata, West Bengal Department: Training & Development / CSR Skilling Project Reports To: Center Manager / Training Manager Job Summary: The Soft Skills Trainer will be responsible for training participants on essential interpersonal and professional development skills. The role includes planning, delivering, and evaluating training programs that enhance communication, teamwork, personal grooming, leadership, and workplace behavior to improve employability and overall professional competence. Key Responsibilities: Conduct interactive sessions on communication skills, personality development, teamwork, time management, conflict resolutio...
Posted 2 weeks ago
8.0 - 12.0 years
10 - 13 Lacs
gurugram
Work from Office
IGT is looking for Manager Training Professional (for Voice and Chat /Email Customer Experience Improvement). If you are a Training professional who is passionate about developing Customer Experience skills across contact center operations to instill a culture of coaching, customer advocacy and engagement-oriented interactions on calls and chat then you are a good fit for this role. Job Responsibilities: Develop and strategies modules pertaining to Customer Experience Blueprint Trainings across customer service operations in a contact center environment Design & deliver learning interventions to train customer service teams on the emotional, empathy, energy and engagement aspects of customer...
Posted 2 weeks ago
1.0 - 5.0 years
3 - 12 Lacs
mumbai, maharashtra, india
On-site
To manage end-to-end process training batch for leading domestic stockbroking client for sales process Must have exposure on conducting soft skills, process/product and system training in a BPO as trainer Must ensure successful clearance of agents from training phase during certification Must have handles more than 10 batches (end-to-end process training) Must have managed operations and client interactions during training phase Co-ordinate with various departments for support for successful completion of batch Must conduct various refresher on floor basis audit output on monthly basis Must conduct quality checks for 0 - 30 day agents on regular basis Technical skills: Should be well versed ...
Posted 2 weeks ago
0.0 - 5.0 years
5 - 10 Lacs
gurugram
Work from Office
Email your resume to Nisha@wissenpro.com or call/WhatsApp us at 910-018-8894 Role and Key Responsibilities: Reviewing Online Content Analyze online videos, content, complaints, and legal notices from end customers regarding potential copyright issues. Content Management Review and update content on popular social media platforms. Content Audit Conduct audits of received content and prepare it for social media uploads. Key Skills and Knowledge: Language Proficiency Fluency in the required language and exceptional verbal & written English skills. Knowledge & Awareness Strong understanding of current affairs, social media platforms, and their specific policies. Social Media Expertise Previous e...
Posted 2 weeks ago
5.0 - 9.0 years
5 - 8 Lacs
chennai
Work from Office
Dear Trainer, We are hiring for RCM process Trainer, Process: US RCM Designation: Trainer & Senior Trainer Shift: Mid, EST Location: Chennai (Guindy) Required Skills, Strong experience in end-to-end RCM is a must, The current designation must be a Process Trainer or RCM Trainer Should have experience in both Billing and RCM training Flexible towards business requirements Interested please ping me in whatsapp Number: 7397746136 Regards HR Team Qway Technologies
Posted 2 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
mumbai, thane, navi mumbai
Work from Office
Role & responsibilities Review Existing Training Materials and Identify need for updating the same. Should be able to create new content as and when necessary Conduct and periodically review contents/initial training material of the initial training of New Hires of the process. Develop and conduct Refreshers based on Training needs for existing Agents and help prepare them for the job. Using trending data from Quality Assurance reports, create one-on-one or group trainings to resolve training discrepancies. Evaluate clients training requirements and establish training goals/completion milestones Develop and implement client-specific training programs and material using input from Project Man...
Posted 2 weeks ago
2.0 - 5.0 years
5 - 8 Lacs
noida
Work from Office
Greeting from Ocube Services !! We are hiring Process Trainer for Noida Location (Sector 63 ) MODE OF INTERVIEW: Face to Face Skills : Process Trainer (International Process )- Excellent communication Job description : Mega Walk-In Drive @Ocube Services || Hiring on immediate basis Mega Walk-In Drive || 5.5 days Working Noida Location: Work from office (Sector 63 ) Key Responsibilities A. Training Delivery Conduct New Hire Trainings (NHT) focused on end-to-end process, systems, and policies. Deliver refresher and upskilling sessions to reinforce process adherence and drive continuous learning. Facilitate floor readiness sessions and provide on-the-job support during nesting or OJT phases. Cu...
Posted 2 weeks ago
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