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15.0 - 20.0 years
20 - 25 Lacs
pune
Work from Office
Job Description Position Title, Responsibility Level Advisor Motor ClaimsFunction Operations, ExecutiveReports to Assistant Manager OperationsPermanent/ Temporary PermanentSpan of Control NALocation Noida - SEZ Basic Function This is a complexity level 3 Voice process The role primarily involves dealing with end to end claims - responsibilities include receiving/making inbound/outbound calls, settling liability, taking action on incoming correspondence/payments and following up on claims for progression until closure Essential Functions Ensure that the process transactions are processed as per standard procedures Ensure that the assigned targets in accordance with SLA are met Ensure that the...
Posted 1 week ago
2.0 - 4.0 years
4 - 5 Lacs
noida
Work from Office
Should have performed Billing, Collection, reconciliations, cash application, Negotiate settlements, query handling with good communication skills ;Relevant experience of 2-4 years in Account Receivable, preferably in Classifieds domain ;Should have performed Billing, query handling with good communication skills.Good knowledge on account receivable principle and conceptsContact with customers via email and MS Teams on a day-to-day basis. ;Act as Voice of the Customer internally to represent customer needs and wants. ;Strong experience working with Excel/Spreadsheets.Excellent verbal and written communication skills and is a fluent speaker/writer in English.To impart process training to all ...
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
pune
Work from Office
The primary responsibility of this role is to deliver Pre-Process (Language & Soft Skills) and/or Refresher Trainings to all EXL employees. The job also includes recommending updates to the training curriculum, gathering TNI; suggesting module changes/ updates and evaluating the effectiveness of the training programs. The primary interactions would include coaching and mentoring of the associates attending the training apart from periodic reporting of all the above to the Operations owner /Training Manager. NA NA
Posted 1 week ago
0.0 - 5.0 years
2 - 7 Lacs
pune
Work from Office
Skill Set Matrix for Customer Care Executive BGB Back office Skills Sets TESTED / TRAINED THROUGH Qualifying Score Technical Skills Good computer Navigation skills Computer Proficiency test at Hiring 70% - Ability to use the Desktop Computer system - Basic IT knowledge & familiarity of Operating Systems (Windows 95/98/2000/NT) - Basic Knowledge of using Internet, Web Browser, Search Engine etc Keyboarding Skills Typing Test at Hiring >= 25 Process Specific Skills Knowledge of UK Culture UK Culture Training 80% Knowledge of Utility Industry in UK Domain Training 80% Process Knowledge - Will be provided based on the Nimbus maps & work instructions provided for training by the client Please rev...
Posted 1 week ago
8.0 - 13.0 years
9 - 10 Lacs
noida
Work from Office
Excellent knowledge of end-to-end P2P process Should have performed Invoice Processing, Vendor, TnE with good communication skills Good knowledge on account payable principle and conceptsContact with customers via email and MS Teams on a day-to-day basis Act as Voice of the Customer internally to represent customer needs and wants Strong experience working with Excel/Spreadsheets Excellent verbal and written communication skills and is a fluent speaker/writer in English To impart process training to all new joiners Provide and accept on time feedback on process training and ensure timely corrective action To clear the assist queue daily and provide feedback to team members Compliance rules a...
Posted 1 week ago
2.0 - 5.0 years
3 - 4 Lacs
noida
Work from Office
Conduct New Hire Training (NHT), Process Training Refresher Training. Deliver engaging Voice, Accent Customer Service Soft Skills sessions.Identify training needs skill gaps improvement plans Participate in calibration sessions process updates. Required Candidate profile Minimum 2–4 years of experience as a BPO Trainer / Process Trainer / Communication Trainer.Strong communication and interpersonal skills.BPO Training | Process Training | Voice & Accent Training
Posted 1 week ago
3.0 - 8.0 years
4 - 7 Lacs
bengaluru
Work from Office
Role & responsibilities- - Design and deliver training programs for international processes - Focusing on TNI, TTT , TNA , OJT . - Develop curriculum materials and assessments to measure trainee performance. Required Candidate profile - Min 1 year experience as Process Trainer in International Process. - Excellent communication skills in English. - Graduation (Preferred). Call @ 8453399504 / 8723051470 / 9387861694 / 6002281943.
Posted 1 week ago
3.0 - 5.0 years
4 - 6 Lacs
pune
Work from Office
We are seeking a dynamic Sales Trainer to develop, deliver, and evaluate training programs that enhance our sales team's performance. The ideal candidate will have strong communication, presentation, and coaching skills with proven sales experience. Required Candidate profile Graduate with 3–5 years of experience in sales training. Excellent communication, motivational, and analytical skills. Ability to train and inspire sales teams to achieve targets.
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
noida
Work from Office
Should have performed Billing, query handling with good communication skills Relevant experience of 2-4 years in Account Receivable, preferably in O2C domain Should have performed Billing, query handling with good communication skills. Good knowledge on account receivable principle and concepts Contact with onshore stakeholders via email and MS Teams on a day-to-day basis. Act as Voice of the Customer internally to represent customer needs and wants. Strong experience working with Excel/Spreadsheets. Excellent verbal and written communication skills and is a fluent speaker/writer in English. To impart process training to all new joiners. Provide and accept on time feedback on process trainin...
Posted 1 week ago
3.0 - 5.0 years
5 - 8 Lacs
noida, mohali
Work from Office
3-5 years of progressive experience in training roles, with at least 1–2 years in a Sr. Trainer or assistant manager capacity. Package upto 7 - 8 lpa Graduate Dm: 7289094130 / yashika.imaginator@gmail.com Required Candidate profile Experience in airline or OTA CX operations, with exposure to high-volume environments
Posted 1 week ago
2.0 - 4.0 years
3 - 5 Lacs
chennai
Work from Office
Overview Facilitates multi-week new hire training for Contact Center Associates (Academies) - email & chat Performs analysis to understand client transactions in order to create process improvements. Reviews and standardizes content as well as tailors material for specific situation. Creates content for high-end (difficult/complex) topics. Conducts/facilitates training on high-end (difficult/complex) topics. Acts as consultant for respective service lines. Leads development, design, delivery, evaluation, and management of training programs for the respective service line. Participate in project transitions such as product launches. Prepares training material and transition documents for new ...
Posted 2 weeks ago
5.0 - 10.0 years
4 - 9 Lacs
mohali, hyderabad, navi mumbai
Work from Office
Role & responsibilities Conduct comprehensive training sessions for new hires and existing employees on various RCM processes (e.g., Medical Billing, Coding, Charge Entry, Payment Posting, AR Follow-up, Denial Management). Develop, update, and maintain training materials, SOPs, and assessments aligned with business requirements and client expectations. Evaluate trainee performance and provide constructive feedback to improve accuracy, productivity, and compliance. Identify training needs through audits, quality checks, and performance metrics. Collaborate with process leaders, quality teams, and management to ensure consistent knowledge transfer and operational excellence. Preferred candidat...
Posted 2 weeks ago
1.0 - 6.0 years
5 - 6 Lacs
hyderabad, mumbai (all areas)
Work from Office
Role & responsibilities Looking for RCM trainer from US healthcare industry Preferred candidate profile
Posted 2 weeks ago
9.0 - 12.0 years
25 - 30 Lacs
hyderabad
Work from Office
LTFinance is looking for REGIONAL TRAINING MANAGER to join our dynamic team and embark on a rewarding career journey. Design, implement, and oversee training programs for employees across the region to enhance skills, knowledge, and performance. Assess training needs, develop customized content, and ensure alignment with organizational goals. Monitor training effectiveness, provide coaching, and mentor employees to support career growth. Coordinate with stakeholders, maintain training records, and continuously improve learning processes for maximum impact Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for o...
Posted 2 weeks ago
2.0 - 5.0 years
3 - 7 Lacs
noida
Work from Office
Job description : Mention Reference (Sneha) on your resume Mega Walk-In Drive @Ocube Services || Hiring on immediate basis Mega Walk-In Drive || 5.5 days Working : Rotational Shift Noida Location: Work from office (Sector 63 ) Key Responsibilities A. Training Delivery Conduct New Hire Trainings (NHT) focused on end-to-end process, systems, and policies. Deliver refresher and upskilling sessions to reinforce process adherence and drive continuous learning. Facilitate floor readiness sessions and provide on-the-job support during nesting or OJT phases. Customize delivery based on process complexity, LOB requirements, and agent proficiency levels. B. Content Development & Maintenance Develop an...
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
noida
Work from Office
KOAK Education Pvt. Ltd. is looking for Trainers to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with indus...
Posted 2 weeks ago
3.0 - 5.0 years
2 - 5 Lacs
chennai
Work from Office
We are looking for a highly skilled and experienced Trainer to join our team at Omega Healthcare Management Services Pvt. Ltd., playing a crucial role in shaping the skills of our employees. The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills. Roles and Responsibility Design and deliver comprehensive training programs tailored to meet organizational needs. Develop and implement effective training strategies to enhance employee performance. Conduct workshops, seminars, and other training sessions to promote knowledge sharing and skill development. Evaluate training effectiveness and provide feedback to improve fu...
Posted 2 weeks ago
3.0 - 8.0 years
0 - 0 Lacs
navi mumbai, mumbai city
On-site
Company: Health Insurance Company. Role: Project management - Training & Quality. Location: Mumbai. Responsibilities: Oversee Sales Training and Quality Projects/BAU Portfolio through TnQ programs and direct interventions. Coordinate with internal and external stakeholders (sales teams, call centers, partners, and brokers) to ensure effective execution of initiatives. Analyze business performance, identify improvement areas, and implement productivity enhancement projects with measurable impact. Conduct Training Need Analysis (TNA) aligned with TSR competencies and drive continuous learning across channels. Monitor and report performance through regular business reviews, audits, and data-dri...
Posted 2 weeks ago
3.0 - 6.0 years
4 - 6 Lacs
mumbai, navi mumbai
Work from Office
Hi All, we infinx healthcare hiring trainer for our Pre Auth & AR department, interested candidates can apply via Jeeviya.s@infinx.com. JD: Need Minimum 3yrs - maximum 6yrs experience in Training department. AR / Pre Auth background is needed Excellent communication skills with training experience Location - Turbhe, Navi Mumbai. Regards, HR Team.
Posted 2 weeks ago
2.0 - 5.0 years
4 - 6 Lacs
bengaluru
Work from Office
Job Description: We are looking for an experienced Call Centre Trainer to conduct induction, process, and soft skills training for our customer service team. The ideal candidate should have excellent communication, presentation, and coaching skills with a strong understanding of call center operations. Responsibilities: Deliver training for new and existing staff. Develop and update training content and manage assessment results. Evaluate agents performance and provide feedback. Coordinate with operations to identify training needs. Key Skills: Call Centre Training, Process Training, Soft Skills, Communication Skills, Coaching, BPO Operations, Customer Service Qualification: Graduate in any ...
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
bengaluru
Work from Office
Job Title: Process Trainer – International Voice | US Healthcare Location:Bangalore Education:10+2 Experience:1 year(on paper) as Trainer in Healthcare Package: Attractive If interested, contact: Anushka: +91 90360 01770 Email: anushkaizee@gmail.com
Posted 2 weeks ago
5.0 - 10.0 years
7 - 11 Lacs
mumbai
Work from Office
Team Coach for managing tele calling team to achieve exceptional results and coordinatingwith stakeholders to understand requirements. Requirement - Excellent communication skills, stakeholder management expertise, and a proven track record of success in tele calling Key Responsibilities: Stakeholder Management: Build and maintain strong relationships with internal stakeholders and external stakeholders. Team Management: Coach and develop a team of tele calling agents to achieve their targets and improve overall team performance. Performance Monitoring: Monitor and analyze team performance metrics, including call quality, conversion rates, and customer satisfaction, to identify areas for imp...
Posted 2 weeks ago
2.0 - 6.0 years
3 - 6 Lacs
bengaluru
Work from Office
Experienced Process Trainer (International process) from a healthcare domain with 2+ years of experience with excellent communication skills and immediate joiner US Shift Cabs provided Bangalore Contact - Ruhi -8050836297
Posted 2 weeks ago
3.0 - 8.0 years
5 - 7 Lacs
jaipur
Work from Office
Role & responsibilities FUNCTIONAL/ OPERATIONAL: Delivers process training reports and ensures class performance reports are up to date. Ensures effectiveness of training program through updated and calibrated hourly training outline Ensure product and policy updates are incorporated and covered during training Responsible for creation of facilitator guide and training manuals for trainings Responsible for creation of product knowledge checks for training Provides regular feedback to the batch on performance and ensures learning is not compromised Cascades all process updates to existing & new team members. Conducts refresher training to maintain training effectiveness on the floor. Establis...
Posted 2 weeks ago
0.0 - 1.0 years
2 - 5 Lacs
gurugram
Work from Office
We are looking for a highly motivated and detail-oriented individual to join our team as a Housekeeping OJT in the hospitality industry. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Maintain high standards of cleanliness and hygiene in guest rooms and public areas. Provide exceptional customer service to guests, responding promptly to their needs and resolving any issues professionally. Collaborate with other departments to ensure seamless operations and excellent guest experiences. Develop and implement effective cleaning schedules to meet high standards of quality. Identify and report maintenance or repair needs to the appropriate personnel. Participate...
Posted 2 weeks ago
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