2078 Process Training Jobs - Page 5

Job Description Role Purpose The purpose of this role is to increase revenue, maximize process efficiency cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a de...

Job Description Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resou...

Job Description Role Purpose To handhold New Hires from their DOJ to the end of Process Training where all their issues are resolved. Manage, plan and allocate labs for training. Provide support to new hires on all logistics. Resolve challenges of the Training Delivery team to provide world class training experience. Connect with Training Managers for seamless training delivery. Roles and Responsibilities Core responsibility is to meet and connect with new hires on a daily basis to understand their issues Liaise with support functions for effective resolution of trainee issues Engage trainees in an effective manner during the Trainee Awaiting Training Phase in order to arrest infant attritio...

Job Description Role Training and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes. Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the Account. Have backgrounds in business, leadership, human resources, development and education. Include enhancing employeesskills, performance, productivity and quality of work DO Identifying and assessing future and current training needs Drawing an overall or individu...

Designation: Process Trainer Roles & responsibilities: Review Existing Training Materials and Identify need for updating the same. Should be able to create new content as and when necessary Conduct and periodically review contents/initial training material of the initial training of New Hires of the process. Develop and conduct Refreshers based on Training needs for existing Agents and help prepare them for the job along with content creation. Using trending data from Quality Assurance reports, create one-on-one or group trainings to resolve training discrepancies. Evaluate clients training requirements and establish training goals/completion milestones Develop and implement client-specific ...

Need Min 1+yrs exp as Process Trainer from International Voice/ Chat Customer Support Process BPO. Well Versed with Training Metrics TNA TNI US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Greetings from Scorelabs! Strong in EV Experience in EV battery assembly and working knowledge of Battery Charging, Protection, and Management Systems, Battery Pack Sizing and Construction, and Battery Pack Assembly process Hr Ramana - 9550760771 Required Candidate profile Qua : B. Tech. (Graduate) degree; M.Tech./ PhD preferred 1-5 years of Experience in battery packaging or e-mobility/EV industry; Previous experience in teaching/facilitation preferred Work from Ofc

We are looking for a highly motivated and enthusiastic individual to join our team as a Functional Trainee in Bajaj Finance Limited. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Assist in the development and implementation of financial products and services. Support business growth through market research and analysis. Collaborate with cross-functional teams to achieve business objectives. Develop and maintain client relationships to drive sales growth. Identify new business opportunities and develop strategies to pursue them. Provide excellent customer service to ensure high levels of customer satisfaction. Job Requirements Strong understanding of financ...

Roles and Responsibilities Design and deliver training programs for process, soft skills, OJT, product training to employees. Conduct needs analysis to identify gaps in employee knowledge and skills. Develop training materials and content to meet business requirements. Deliver refresher trainings to address knowledge or performance gaps. Conduct assessments and provide feedback to trainees on their performance. Partner with Operations, Quality, and HR to ensure smooth transition of trained employees to floor. Support floor teams with process-related queries and coaching as needed. Participate in calibration sessions and contribute to quality improvement initiatives. Ensure all trainees achie...

Responsible for functional direction of agents within the program training classroom environment•Prepare and present training materials through classroom learning•Utilize presentation and facilitation skills including creative training techniques Required Candidate profile Recommend curriculum modifications to Training Manager•May support Instructional Design team in designing and developing training materials call @9716551077 share cv at mamta@emsol.co.in

5+ years of experience in coaching, training, or leadership development. Demonstrated success in driving individual and team performance through coaching. Proficiency in using digital tools for training and performance tracking.

About the role: We at Leap are looking to hire a sales trainer for the Leap Advantage vertical. It is a critical position that involves working closely with the stakeholders for training the New Hires, conducting On the Job Training, creating the training material. Key Responsibilities: Work closely with the stakeholders to train the current team and the new hires. Managing the sales training charter for the sales team. Build the content & drive the training effectiveness ( train as per business metrics). Process training excellence - Build, monitor and improve processes. Stakeholder Management / Consensus Building - Align training as per business needs. Stay up-to-date with the latest sales...

We are looking for a highly motivated and enthusiastic individual to join our team as a Functional Trainee in Bajaj Finance Limited. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Assist in the development and implementation of financial products and services. Support business growth through market research and analysis. Collaborate with cross-functional teams to achieve business objectives. Develop and maintain client relationships to drive sales growth. Identify new business opportunities and develop strategies to pursue them. Provide excellent customer service to ensure high levels of customer satisfaction. Job Requirements Strong understanding of financ...

Process Trainer – Travel & Airlines Process (Domestic BPO) Location: Noida Qualification: Graduate (Any discipline) Minimum 1 year exp as Process Trainer in Travel Process in BPO- documented Salary: Up to 7.2 LPA Required Candidate profile Excellent communication, presentation, and interpersonal skills. Working Days: Monday to Friday (5 Days Working) Immediate Joiners Preferred

Key Responsibilities: Conduct New Hire Training (NHT) sessions to ensure smooth onboarding Deliver structured training on business processes, tools, and product features Design, develop, and update training content, manuals, and SOPs Collaborate with Operations, Quality, and Product teams to maintain up-to-date training material Identify knowledge or performance gaps through Training Needs Identification (TNI) Monitor post-training performance, assessments, and gather feedback for improvements Organize and lead refresher, upskilling, and floor support sessions Maintain accurate training records, reports, and compliance documentation Foster a strong learning environment and encourage continuo...

Designation Trainer Location Airoli, Navi Mumbai Shift timings - 24/7 US shifts 5 days working – Rotational week offs The Trainer at Foundever will be responsible for delivering both process and communication training sessions on a wide range of topics to a diverse audience. This role requires strong communication skills, a passion for teaching, and the ability to adapt training methods to meet the needs of different learners. Responsibilities: End to End Training. Experience into Process and Communication Training. Train the New Hire ,Classroom training. Conduct Cultural & Behavioral Training Develop and deliver training programs on various subjects Assess the training needs of individuals ...

Content delivery Implement training programs for retail staff & beauty consultants in the cluster Provide product knowledge, sales & service techniques by virtual sessions and onjob experiential trainings Collaborate with external brand partners/ trainers to organise product trainings for staff Ensured proper execution of Training practices and procedures related to New Hire and beauty advisor training Staff evaluation and KPI performance Keep a tab on sales kpis conversions, Average order value, UPT draw training interventions accordingly. Evaluate staff , provide feedback to improve performance Monitor teams to check consumption of e- learning LMS content and assessments Training reports :...

Job Description Deputy Manager Training Location Hyderabad Raheja Mindspace Experience 10+ Years of experience (can prefer candidates with 5 year of core training team handling) Job Responsibilities: Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Managing training team of Hyderabad Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling sk...

: Performing regular transaction monitoring and calibration sessions as agreed. Supporting TLs in setting improvement programs and action plans for CSRs. Working with TLs to ensure up-to-date and accurate information is online and in a user friendly format for users. Reporting quality scoring internally/externally at agreed frequencies (upon requests). Escalating quality deficiencies to Training & Quality Manager. Escalating when there are questions on product or online content. Attending internal local meeting (staff or with other departments). Keeping high level of own expertise, taking initiative to understand. Gathering up-to-date information and integrating feedback into the best practi...

Process Trainer: Conducting New Hire Trainin Responsible for managing Training batches - usually 1:20 ratio Feedback & Coaching agents on Process, Quality & Best Practices & OJT Support. Audits cases for agents on the floor on a prescribed sheet defined by the client or TT Skills required: Excellent Communication Skills (Verbal & Written), as this is a client facing role Minimum of 3+ years experience in UK Mortgages KYC Good to have Advanced Research Skills Content Design & Development Skills Experience in handling LMS activities Experience Must Have 1. A Deep Knowledge of the Business 2. The Ability to Measure and Assess Staff Training Needs 3. Strong Communication and Interpersonal skills...

Job Description : Training Delivery: Conduct engaging and interactive training sessions for new hires and existing employees, focusing on travel industry standards, customer service excellence, and company-specific processes. Curriculum Development: Design and develop comprehensive training materials, including manuals, presentations, and e-learning modules, tailored to the needs of the travel process. Performance Monitoring: Evaluate the effectiveness of training programs through assessments and feedback, and implement improvements as necessary. Knowledge Management: Maintain up-to-date knowledge of industry trends, technologies, and regulations to ensure training content remains relevant a...

Job Track Description: Assists others in achieving goals. Broad technical expertise and industry knowledge. Ability to manage hiring and termination actions and training for multiple employees. Manages performance appraisals and pay reviews for team members. Accountable for functional, operational, and program management. General Profile. Supervises daily tasks of the business, technical support and production teams Responsible for team results Works within established precedents and practices. Evaluates and organizes information to solve for problems and challenges Ability to work without supervision. Functional Knowledge Comprehensive understanding of processes, procedures, systems, and co...

Job Description Job Title: Process Excellence Trainer Role Summary Drive operational excellence by designing and delivering training programs focused on accounting processes, onboarding, and continuous improvement methodologies (Lean, Six Sigma, RCA). Own the 90-day onboarding journey and collaborate across departments to ensure training effectiveness and business alignment. Key Responsibilities Manage the SPOCS to deliver training: new hire, process refreshers, Root Cause Analysis for errors and work with the SPOCS to conduct process refreshers and project-based sessions. Manage onboarding experience and attrition during nesting period Coordinate with SPOCs and create training calendars Tra...

We are looking for a skilled professional with 6 to 10 years of experience to join our team as an Assistant Manager / Manager - NEXT (Training) in the hospitality industry. Roles and Responsibility Develop and implement comprehensive training programs to enhance employee skills and knowledge. Conduct regular assessments and evaluations to evaluate training effectiveness. Collaborate with various departments to identify training needs and develop targeted solutions. Design and deliver coaching and mentoring programs to support employee development. Manage and maintain accurate records of training activities and participant progress. Provide feedback and recommendations to senior management on...

We are looking for a highly skilled and experienced Asst. Training Manager to join our team at Le Mridien, with 3-6 years of experience in the field. Roles and Responsibility Develop and implement comprehensive training programs to enhance employee skills and knowledge. Conduct regular assessments and evaluations to measure training effectiveness. Collaborate with department heads to identify training needs and develop targeted programs. Design and deliver engaging training sessions using various methods and materials. Maintain accurate records of training activities and participant progress. Provide coaching and mentoring to trainers and employees to improve performance. Job Requirements Pr...