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2.0 - 7.0 years
2 - 5 Lacs
New Delhi, Gurugram
Work from Office
Greetings, Great opportunity to be a part of Ienergizer as a process trainer . Requirements :- Overall, 3 years Experience in Call Centre /other industries with 1 Years Experience as Trainer. Graduation is must. BPO experience. Customer Service experience. Roles & Responsibilities :- Advanced Communication Skills: Ability to train agents on handling sensitive and complex issues, including de-escalation techniques. Emotional Intelligence: Training agents to recognize and manage their emotions and those of customers. Crisis Management Training: Educating agents on managing critical situations calmly and effectively. Scenario-Based Training: Using real-world scenarios and role-playing to prepar...
Posted 3 months ago
1.0 - 5.0 years
3 - 7 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Location: Mumbai CTC: 7 LPA Openings: 15 We are looking for experienced Process Trainers for our International BPO Voice Process . Requirements: Minimum 1 year of experience as a Process Trainer in an international BPO (voice) process. Excellent communication skills . Graduates preferred; Undergraduates can apply if they meet experience and communication criteria. Key Responsibilities: Conduct new hire and refresher training. Create/update training content. Provide coaching, feedback, and floor support. Best regards, Manish Chauhan HR Executive| Career Guideline Mumbai 9136520859 manish@careerguideline.co.in
Posted 3 months ago
4.0 - 9.0 years
2 - 5 Lacs
Kolkata, Pune
Work from Office
Looking for Someone who has good Coffee Knowledge/ Background Purpose of the Role: The Assistant Manager - Training & Development (T&D) designs and implements comprehensive training programs to develop employee skills and ensure consistency in service excellence. This role focuses on enhancing team capabilities, maintaining high-quality operational standards, and promoting talent retention to drive business growth. Key Responsibilities and Accountabilities: 1) Training Design and Delivery: Design and implement training programs including onboarding, technical skills, customer service, and leadership development. Conduct hands-on training sessions for F&B operations, including coffee preparat...
Posted 3 months ago
5.0 - 10.0 years
16 - 31 Lacs
Mohali
Work from Office
Job Requirements: Directs the planning, design, and implementation of training programs, new employee onboarding, continuing education, policies and procedures in partnership • Administration of employee training, including evaluating training needs, evaluating and revising current course materials, and analyzing course feedback • Manage the development of the team with individual coaching weekly, including mentoring, coaching, review/looking forward to planning, personal/professional development, and removing obstacles • Administration of managerial tasks, including payroll approval, dashboards, and program reporting • Other duties and projects as assigned Qualifications: High school diplom...
Posted 3 months ago
1.0 - 3.0 years
3 - 4 Lacs
Ahmedabad, Gurugram, Rajkot
Work from Office
Greetings! We are Hiring Trainers! Train new hires and existing ones to enhance communication skills, soft skills, phone etiquette, customer service Conduct Training need identification & analysis to program the modules as per the process needs Required Candidate profile Excellent communications & presentation skills (oral and written), as well as the ability to motivate, teach and inspire Customer Service Attitude Developing the Content Call Ramana - 9550760771
Posted 3 months ago
2.0 - 3.0 years
4 - 5 Lacs
Gurugram
Work from Office
AcuittyTech is hiring a Process Trainer with experience in e-commerce industry. The ideal candidate will deliver engaging training programs for new hires and existing teams, ensuring strong process understanding and compliance. Location: Gurgaon, Haryana Experience: Min. 2 Year Employment Type: Full-Time, Work from Office Work Days: 5 Days | Rotational Shifts | 2 Week-Offs Responsibilities: Deliver process training (voice/non-voice/blended). Conduct onboarding & refresher training . Evaluate trainee performance and provide feedback. Update training content as per process changes. Collaborate with Ops & QA for skill gap analysis. Maintain training records & reports . Requirements: Min. 2 year...
Posted 3 months ago
6.0 - 11.0 years
15 - 25 Lacs
Gurugram
Work from Office
Role & responsibilities: Driving AI/ML literacy across the organization. Developing and delivering training programs for business users and technical teams. Creating documentation and knowledge resources. Providing support for AI/ML adoption. Managing internal communication and showcasing COE successes. Skills: Excellent communication and presentation skills, training development experience, understanding of AI/ML concepts, change management skills.
Posted 3 months ago
1.0 - 5.0 years
3 - 3 Lacs
Hyderabad
Work from Office
Greetings From Scorelabs ! Following the predefined session plan while delivering training to the identified youth Develop skills and knowledge on the identified subjects based on the curriculum that is designed Prepare learners to face interviews Required Candidate profile Minimum Graduation Minimum 6 Months of Exp Required Should Have Exp In Process Trainers , Ielts Trainers , Communication Trainers , Spoken English, Soft Skills Training Hr Ramana : 9550760771
Posted 3 months ago
2.0 - 5.0 years
3 - 5 Lacs
Kolkata
Work from Office
Job description : Participant Coordination: Prepare and finalize participant lists for each training program, ensuring accuracy and completeness. Trainer Liaison: Share the finalized participant lists with the appropriate cluster trainers to facilitate effective training sessions. Induction Training: Conduct induction training for new CSOs at the regional level according to directives from the Zonal Manager. Action Planning: Develop and submit monthly action plans to both the Zonal Manager and Head Office (HO) team to track and align training activities. Training Needs Assessment: Identify and address the training needs of new hires at the regional level, and communicate these requirements t...
Posted 3 months ago
1.0 - 2.0 years
11 - 13 Lacs
Gurugram
Work from Office
Econ Climate Fund is looking for Analyst Trainee to join our dynamic team and embark on a rewarding career journeyAssisting experienced employees with their daily tasks and responsibilities.Observing and gaining hands-on experience in various aspects of the job.Receiving feedback and guidance from supervisors and mentors.Completing assigned projects and tasks under the supervision of experienced employees.Collaborating with team members and contributing to team projects.Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow.
Posted 3 months ago
2.0 - 7.0 years
3 - 6 Lacs
Gurugram
Work from Office
Job Title: Process Trainer International Voice Experience: 1 to 7 Years Location: Gurgaon Work Type: Work From Office (WFO) Shift : Night Working Days: 5 Days Job Summary: We are seeking a dynamic and experienced Process Trainer to join our international back-office operations team. The ideal candidate will be responsible for delivering effective process training, upskilling new hires, and supporting continuous learning initiatives to ensure operational excellence. Key Responsibilities: Deliver comprehensive process training programs to new hires and existing team members. Design, update, and enhance training modules in alignment with business processes. Conduct pre- and post-training assess...
Posted 3 months ago
2.0 - 5.0 years
3 - 7 Lacs
Moradabad
Work from Office
Job description : Participant Coordination: Prepare and finalize participant lists for each training program, ensuring accuracy and completeness. Trainer Liaison: Share the finalized participant lists with the appropriate cluster trainers to facilitate effective training sessions. Induction Training: Conduct induction training for new CSOs at the regional level according to directives from the Zonal Manager. Action Planning: Develop and submit monthly action plans to both the Zonal Manager and Head Office (HO) team to track and align training activities. Training Needs Assessment: Identify and address the training needs of new hires at the regional level, and communicate these requirements t...
Posted 3 months ago
1.0 - 6.0 years
5 - 8 Lacs
Gurugram
Work from Office
Job Title: Process Trainer Location: Gurgaon Shift: Rotational Shifts Week Offs: Rotational Experience Required: 2-5 years (in International Voice BPO) Educational Qualification: Graduation Mandatory Job Summary: We are looking for a dynamic and experienced Trainer to deliver high-impact training sessions for our international BPO sales team. The ideal candidate will have a proven track record in training for outbound/inbound international sales campaigns and will be responsible for enhancing the performance and productivity of our front-line sales executives. Key Responsibilities: Conduct sales and product training for new hires and tenured agents. Develop training modules, SOPs, and assess...
Posted 3 months ago
1.0 - 6.0 years
3 - 5 Lacs
Indore, Pune, Mumbai (All Areas)
Work from Office
Job Description Key Responsibilities: Conduct NHT Training- Online & Offline mode Ensuring 100% through put of all NHT Batches Schedule & Conducting Refreshers, Sharpeners for existing employees OJT Handling Maintaining & Managing Training data Maintain class attendance & performance records of agents in training Key Skills: Good communication skills in both verbal & written Ability to understand new business process Presentable, possess good presentation skills and able to deliver any content with ease Coaching & feedback skills required Ability to motivate others to improve their skills Ability to multi-task as and when required Fair knowledge of content creation for product & process trai...
Posted 3 months ago
2.0 - 7.0 years
6 - 8 Lacs
Gurugram
Work from Office
Process- Trainer- International Voice only Medical billing Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- Rotational (24*7)
Posted 3 months ago
12.0 - 22.0 years
10 - 20 Lacs
Mohali, Navi Mumbai, Gurugram
Work from Office
So what does a Site Senior Learning Experience Manager really do? Think of yourself as someone responsible for the day-to-day training programs and initiatives across all sites, so not just anyone is qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because its time to imagine what its like being a Senior Learning Experience Manager. Imagine yourself going to work with one thing on your mind: that you will select, train, and provide work guidance for Training Managers and Supervisors. As you tackle your new tasks for the day, you know that it will le...
Posted 3 months ago
4.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Job Responsibilities:- The BBA trainer will be responsible for leading Pan India training initiatives for the BBA Channel Manage learning and development objectives of the BBA businesses Collaborate with the internal stakeholders for a thorough Training Need Analysis (TNA) to design and curation of effective, technology-enabled learning solutions and content Enable continuous learning across the talent lifecycle through the interplay of live and digital learning Ensure excellent participant learning experience through delivery and seek feedback and measure business impact regularly to determine training effectiveness Build and maintain monthly training calendars, training records, attendance...
Posted 3 months ago
3.0 - 8.0 years
3 - 5 Lacs
Chennai
Work from Office
Hiring for Collection Process Trainer, To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice proc...
Posted 3 months ago
2.0 - 7.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Hiring for Process Trainer, To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay...
Posted 3 months ago
2.0 - 4.0 years
2 - 4 Lacs
Mumbai, Maharashtra, India
On-site
Roles and Responsibilities: Design, develop, and deliver training curriculum and associated materials for sales staff on company products and selling skills, negotiation, strategic selling, and overall sales cycle and process. Conduct skills gap analyses to identify areas of improvement. Identify and assess training needs within the Sales Division and participate in the activities. Involved in the design, preparation, delivery, and need assessment of the training and development programs. Training on communication, behavior, self-grooming, team building, marketing and sales, product training, process training, cold calling, soft skills, and calling etiquette. Conduct virtual, classroom, and ...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
coimbatore, tamil nadu
On-site
The Production Engineer role at Gilbarco Veeder-Root, a Vontier company, entails executing the production plan efficiently by utilizing available resources such as manpower and machinery in alignment with the Material planning team. The main objective is to work collaboratively with the Cross-Functional Team (CFT) to achieve key performance indicators related to Safety, Quality, On-Time Delivery (OTD), Cost, and Productivity. Key Responsibilities: - Meeting the production plan consistently and ensuring schedule adherence. - Focus on maintaining and enhancing safety systems on the shop floor. - Conducting daily management (DM) meetings to review Safety, Quality, Delivery, and Productivity met...
Posted 3 months ago
1.0 - 4.0 years
1 - 4 Lacs
Mumbai, Maharashtra, India
On-site
Roles and Responsibilities Design and deliver training programs for new hires, focusing on product knowledge, soft skills, and process orientation. Conduct regular coaching sessions with team members to improve performance and address skill gaps. Develop and maintain effective communication channels with clients to understand their requirements and provide tailored solutions. Provide feedback and recognition to team members for their achievements, promoting a culture of continuous learning. Collaborate with internal stakeholders to identify areas of improvement in processes and implement changes accordingly. Desired Candidate Profile 1-4 years of experience in BPO industry or related field (...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
As a Corporate Trainer in the Learning & Development team at Aimlay Pvt. Ltd., you will be responsible for conducting New Hire Training (NHT) to facilitate smooth onboarding, designing and implementing Training Needs Identification (TNI) and Training Needs Analysis (TNA), delivering effective On-the-Job Training (OJT) and Refresher Sessions, as well as facilitating interactive Soft Skills and Communication Training. You will also be monitoring training impact through assessments, feedback, and performance tracking while maintaining accurate training records and reports. To be successful in this role, you should have a minimum of 2 years of experience as a Corporate/Process/Soft Skills Traine...
Posted 3 months ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
We're hiring at KPN Fresh for Learning & Development Trainer Location: Hyderabad Industry: Retail / QSR / Supermarket Are you passionate about enabling people through learning? Do you believe impactful training can drive operational excellence and elevate customer experience? If yes, we want to hear from you! At our company, were on a mission to build a culture of continuous learning and excellence across our stores. We’re looking for energetic, driven, and people-focused Trainers who can empower our associates with the right knowledge and skills to succeed. Your Role Will Include: Conducting induction & orientation for new joiners – including senior leadership Driving certification as per t...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be joining Hepra Solutions Pvt Ltd, the team behind HepraSuite, a next-generation all-in-one WorkSuite SaaS platform designed for growing businesses. Your mission will be to help businesses digitize and streamline operations with a simple, powerful, and intuitive SaaS platform. In your role as a Post-Sales Onboarding Specialist, you will be crucial in ensuring that new clients successfully transition to using HepraSuite. Your responsibilities will include guiding clients through configuration, training, and implementation to facilitate a smooth journey from purchase to productive usage. You will act as a trusted advisor, assisting clients in aligning HepraSuite's capabilities with t...
Posted 3 months ago
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