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5.0 - 9.0 years
0 - 0 Lacs
Kolkata
Remote
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Posted 3 months ago
5.0 - 10.0 years
10 - 20 Lacs
Bengaluru
Work from Office
Position Title : Process Trainer Department : Training Reports To : Associate Vice President of Training and Development Work Location : Bangalore, India Position Summary We are looking for a dynamic and experienced Process Trainer with a background in customer service or support. The ideal candidate should have a strong grasp of processes, training delivery, and documentation. Technical knowledge and experience in Voice and Accent (V&A) training is a plus, but not mandatory. The Process Trainer will be responsible for onboarding, upskilling, and supporting frontline agents through structured training programs, content development, and continuous learning initiatives. Essential Duties and Re...
Posted 3 months ago
4.0 - 7.0 years
7 - 12 Lacs
Gurugram
Work from Office
Hiring for Sr Process Trainer/AM Process Training International Voice Process(Mandatory) Require minimum 3years+ experience as Process Trainer in International BPO(Voice Process) Immediate joiners Shifts 24*7 CTC UPTO 12LPA based on Experience & last CTC 5 Days Working Cabs in ODD Hours LOOKING FOR EXCELLENT COMMUNICATION SKILLS CANDIADTES WORKING IN INTERNATIONAL VOICE PROCESS ARE ONLY ELIGIBLE Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effectiv...
Posted 3 months ago
2.0 - 7.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Roles and Responsibilities:- Design, Delivery & Execution Deliver Throughput as per the agreement on a continuous basis Deliver batch average AHT as per the agreement during OJT Lays special emphasis on DSATs, Errors, TCDs, CSAT, CQ parameters during the period of training and equip advisors of the sound knowledge on handling situations To create learning material for driving participant engagement. To liaise with partner and central support teams to source training material, best practices etc. for customization of learning modules as the case may be Assist in rollout of briefing/updates dissemination Maintain proper records and share proactively including of advisor performance Complete se...
Posted 3 months ago
2.0 - 7.0 years
4 - 9 Lacs
Chennai
Work from Office
Training Facilitate onboarding, role-specific, and ad-hoc training programs for both new hires and current employees in India, using effective methods to engage, inspire, and motivate participants in their development journey Coordinate with the Head of Organisational Development to plan and schedule training sessions aligned with the organisational's framework, ensuring seamless delivery for both new hires and current employees Post and announce training schedules and keep attendance via Corporate LMS Use quizzes, group exercises, and interactive discussions to assess understanding during sessions Monitor participants engagement and adapt strategies as needed to enhance learning outcomes Fo...
Posted 3 months ago
6.0 - 10.0 years
6 - 11 Lacs
Ahmedabad
Work from Office
Lead and manage distillation column operations ensuring safety and efficiency. Oversee mass balance, train & mentor operators, manage utilities, and coordinate with maintenance & QA for compliance and continuous improvement in pharma intermediates.
Posted 3 months ago
5.0 - 8.0 years
4 - 8 Lacs
Ahmedabad
Work from Office
Operate and oversee distillation columns safely and efficiently. Calculate mass balance per batch. Train and supervise operators. Manage utilities for smooth operations. Coordinate with maintenance and QA for compliance & operational excellence.
Posted 3 months ago
1.0 - 5.0 years
4 - 7 Lacs
Noida
Work from Office
Product Trainer Naukri.com Job Objective: The objective of this role is to design training materials and deliver online/offline product training to recruiters on the business portal’s products and features. Key Responsibilities: Conduct offline and online training sessions for clients, ensuring clear communication and engagement. Develop, design, and continuously update training content and materials tailored to client needs. Manage end-to-end training programs for recruiters and entrepreneurs of premium clients to improve product usage and adoption. Utilize a variety of training methodologies, techniques, and tools to maximize the effectiveness of training sessions. Answer client queries pr...
Posted 3 months ago
4.0 - 6.0 years
10 - 15 Lacs
Chennai
Work from Office
Candidate Specifications: Candidate should have 4+ years of experience as a plastic welding Trainer. Candidates will be responsible for delivering both theoretical and hands-on training sessions for our customers and internal teams on plastic welding technologies Candidate should have strong experience as a trainer and should have practical expertise in plastic welding processes Candidates should be able develop training materials, SOPs, and course content in collaboration with the technical team. Candidates should also have exposure in Team handling and stakeholder management skills. Candidate should have excellent in written and verbal communication skills. Contact Person: Shiva Gnanaguru
Posted 3 months ago
1.0 - 6.0 years
0 - 3 Lacs
Gurugram
Work from Office
Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/...
Posted 3 months ago
4.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Process trainer - International voice process experience is MANDATORY NIGHT SHIFTS Class room training Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts "train the trainers" sessions, as necessary. Analyzes, produces, an...
Posted 3 months ago
4.0 - 9.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Conduct Skill Knowledge Behavioural Process Product trainings as per regional guidelines.Deliver training to individuals or groups of employees Provide feedback and coordinate Ensure employees receive training as per statutory compliance
Posted 3 months ago
3.0 - 8.0 years
8 - 10 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Gurugram Shift- 24*7 Excellent Comms Salary-:Upto 10 LPA Graduation Mandatory Call@9953262467 / 9205503253 Required Candidate profile Min 3 Years exp in International BPO as process trainer Sal Upto 10 LPA Call @9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com
Posted 3 months ago
4.0 - 7.0 years
6 - 9 Lacs
Chennai
Work from Office
Designation: RCM Trainer Preferred candidate profile: : Immediate Joiners preferred Bachelor's degree Proven experience in training with over 1+ years of experience as a Trainer on paper is an added advantage. Minimum of 3 years of experience in RCM with mandatory Hospital Billing experience Experience with the development of training materials including presentations, user manuals, and assessments. Classroom management skills Strong analytical and technical skills Exceptional organizational abilities Excellent interpersonal and communication skills. Visionary mindset with the ability to identify and implement innovative training solutions. Ability to thrive in a fast-paced and dynamic work ...
Posted 3 months ago
2.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Process Trainer Job Description: Role Brief: The Process Trainer delivers client-focused training for new hires, process updates, and ongoing development to ensure top-tier workforce readiness. Responsibilities include obtaining new hire trainer certification, updating training materials, and evaluating program effectiveness through various feedback mechanisms. Core Responsibilities: Responsible for the functional direction of agents in the training classroom or virtual environment, including monitoring trainee progress, providing coaching and developmental feedback, and making readiness recommendations. Onboard new employees by introducing core processes and expectations. Serve as a point o...
Posted 3 months ago
2.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Process Trainer Job Description: Role Brief: The Process Trainer delivers client-focused training for new hires, process updates, and ongoing development to ensure top-tier workforce readiness. Responsibilities include obtaining new hire trainer certification, updating training materials, and evaluating program effectiveness through various feedback mechanisms. Core Responsibilities: Responsible for the functional direction of agents in the training classroom or virtual environment, including monitoring trainee progress, providing coaching and developmental feedback, and making readiness recommendations. Onboard new employees by introducing core processes and expectations. Serve as a point o...
Posted 3 months ago
1.0 - 6.0 years
2 - 6 Lacs
Chennai
Work from Office
Plan batches w.r.t NHTs and Refresher trainings for the projects assigned. Should be aware of TNA, TNI Review Existing Training Materials and Identify need for updating the same. Should be able to create new content as and when necessary Required Candidate profile Languages known – Kannada Domestic process Presentation Skills Facilitate internal tests, certification for trainers, advisors and involve in remediation training programs as per the agenda.
Posted 3 months ago
3.0 - 8.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Role & responsibilities Developing training modules and materials tailored to specific processes Conducting interactive training sessions and workshops Assessing employee performance and providing feedback Updating training materials based on process changes or improvements Maintaining records of training activities and employee progress Requirements and Skills Proven experience as a process trainer or similar role Excellent communication and presentation skills Ability to assess and address individual training needs Familiarity with modern training techniques and tools Strong organizational and team management skills Preferred candidate profile Must Have Graduation in any stream. Flexible t...
Posted 3 months ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Job Title : AM/DM Process Training – 5+ Years – Bangalore Summary Are you passionate about empowering teams with the knowledge and tools needed for success? If you have over 5 years of experience in process training(travel and airlines process) and are looking to take your career to the next level, we have the perfect role for you! Join our organization as an Deputy Manager / Assistant Manager – Process Training in Bangalore and be part of a team that values innovation, collaboration, and growth. This is your chance to influence talent development, contribute to organizational success, and grow as a leader in a dynamic environment. Location-Bangalore, India Your Future Employer A global lead...
Posted 3 months ago
7.0 - 12.0 years
8 - 16 Lacs
Chennai
Work from Office
Role & responsibilities Liaises with clients to assess business needs and for training requirements / updates. Conducts calibrations with clients on requirements and performance. Seeks client's approval for new test modules before their roll out on the floor. Seeks client's sign-off for updated training material. Drive Performance metrics and ensure all targets are met at daily, weekly & monthly levels. Proactive & excellent on meeting on time client defined SLAs Operational Excellence: Designs training & test modules based on needs. Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations. Resolves issues pertaining to process knowledge wi...
Posted 3 months ago
7.0 - 12.0 years
35 - 50 Lacs
Hyderabad
Work from Office
Identify the Training Needs of field colleagues of your states/zone by coordinating with NSM/SM/DH/Mrktg.Design, Develop & Deploy the training module as per identified needs.1-2 days of Face to Face Classroom training based on TNI for identified FMRs.Plan On the Job Training before 15 days of the month in coordination with SM/NSM with identified FMRs/ASMs.Evaluate post training effectiveness by working with the participants and pre-decided metrics.On the Job Coaching by observing how the FMR is implementing the learnings inside the Dr chamber and will also guide / train him to do better detailingDuring the field working wherever required; on the 2 nd day of working, training manager will wor...
Posted 3 months ago
2.0 - 4.0 years
10 - 14 Lacs
Gurugram
Work from Office
JOB PROFILE SUMMARY Conducts in-house classes for entry level to senior personnel. Prepares and teaches classes. Prepares and maintains training materials and documentation. KEY RESPONSIBILITIES Delivers training day or more with multiple media methods. Applies needs analysis framework with help and understands potential business outcomes. Utilize Instructional Design principles to build learning (lesson) plans and create effective course materials. Promotes out of classroom activities to enhance learning. Create blended learning experiences. CRITICAL COMPETENCIES Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track r...
Posted 3 months ago
2.0 - 5.0 years
7 - 11 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced Learning & Development (L&D) Specialist to join our team at Synapse Search Partners. The ideal candidate will have 2-5 years of experience in the field. Roles and Responsibility Develop and implement comprehensive learning strategies to enhance employee skills and knowledge. Design and deliver training programs tailored to meet business objectives. Conduct needs assessments to identify skill gaps and recommend solutions. Collaborate with subject matter experts to create engaging content. Evaluate the effectiveness of training programs and provide recommendations for improvement. Manage and maintain accurate records of training activities an...
Posted 3 months ago
2.0 - 7.0 years
4 - 7 Lacs
Noida
Work from Office
We are looking for a highly skilled and experienced Part-time Trainer to join our team at 360DigiTMG, located in the IT Services & Consulting industry. The ideal candidate will have excellent training skills and be able to work part-time. Roles and Responsibility Develop and deliver high-quality training programs to clients. Conduct workshops and seminars on various topics. Create engaging learning materials and presentations. Evaluate trainee progress and provide feedback. Collaborate with other trainers to develop new courses. Stay updated with industry trends and developments. Job Requirements Minimum 2 years of experience in training or education. Excellent communication and presentation...
Posted 3 months ago
4.0 - 9.0 years
5 - 10 Lacs
Gurugram
Work from Office
Must have Min 3+yrs exp as a Process Trainer from International Customer Service process BPO. Trainer from International Banking process is preferred US Shifts Excellent Comms required Call 8447780697 send CV monu@creativeindians.com
Posted 3 months ago
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