2088 Process Training Jobs - Page 42

The Manager - L&D will be responsible for designing, developing and deploying training strategies, programs and processes across QSR chain/Factory/HO employees. This includes front-line crew training, managerial development, onboarding programs, compliance training and leadership development. The role is key to driving operational excellence, enhancing customer experience and ensuring talent readiness for current and future roles. Role & responsibilities: Training Strategy & Leadership Program Development Execution & Delivery Performance Measurement & Compliance Team Management Stakeholder Management

Looking for trainer Profile Should have BPO Experience minimum 1 year of on papers experience of Trainer Should have sales experience Salary :-Upto 6LPA Depending on last drawn Good communications skills required

About the Job The Product Trainer is responsible for delivering process training content to the new hires using different learning platforms to increase learners'' engagement, knowledge, skills, and efficiency. As Product Trainer, You Will Training/Abay Management: Define any barriers and execute batches in line with the given metrics and deadlines Maintain a repository of recommended answers Assist in creating training material Prepare worksheets and other job aids for associates'' reference Coach trainees and agents in language and sales techniques and strategies Create content for stakeholders/clients Conduct training sessions for associates Conduct Sale driver analysis from a Sales and s...

Key Responsibilities: Deliver product and process training for new hires and existing employees across locations (virtual and on-site). Develop engaging training content and materials, including presentations, guides, and resources. Manage training data and ensure accurate reporting. Conduct tests, mock sessions, and On-the-Job Training (OJT) evaluations for training batches. Facilitate virtual training sessions effectively using digital platforms. Collaborate with stakeholders to identify training needs and assess outcomes. Key Requirements: Minimum of 2 years of experience in BPO training. Experience in real estate training is an added advantage. Strong communication and presentation skill...

So what does a Site Senior Learning Experience Manager really do? Think of yourself as someone responsible for the day-to-day training programs and initiatives across all sites, so not just anyone is qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because its time to imagine what it’s like being a Senior Learning Experience Manager. Imagine yourself going to work with one thing on your mind: that you will select, train, and provide work guidance for Training Managers and Supervisors. As you tackle your new tasks for the day, you know that it will l...

We are looking for a skilled International Voice Sales Trainer to join our team at Cogniphi Technologies Pvt Ltd. The ideal candidate will have 146 years of experience in the IT Services & Consulting industry. Roles and Responsibility Develop and implement effective training programs for international voice sales teams. Conduct regular coaching sessions to enhance sales performance and customer service skills. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Analyze sales data and feedback to inform training strategies and optimize results. Create engaging content, including presentations, manuals, and online resources, to support training in...

Click on the link below for detailed job description: https://inventyv.keka.com/careers/jobdetails/95885

Role & responsibilities : Execute the Agency channel L & D interventions to build knowledge-based channel and contribute to converting employees & channel partners as knowledge workers. 1. To effectively execute L&D plans for business impact within the branch for all channels. 2. Develop an overall L&D approach which is aligned with the channels specific technical competencies, business process & strategy within the region. 3. To implement the learning architecture / models for e.g., E-learning to changing business priorities in the branch. 4. Develop domain learning paths for Agency Partners in line with growth within the branch. 5. Responsible for developing the domain and various technica...

Job Objective: The objective of this role is to design training materials and deliver online/offline product training to recruiters on the business portal’s products and features. Key Responsibilities: Conduct offline and online training sessions for clients, ensuring clear communication and engagement. Develop, design, and continuously update training content and materials tailored to client needs. Manage end-to-end training programs for recruiters and entrepreneurs of premium clients to improve product usage and adoption. Utilize a variety of training methodologies, techniques, and tools to maximize the effectiveness of training sessions. Answer client queries promptly and provide solution...

Email your resume to Swathi@wissenpro.com or call/WhatsApp us at 800-858-2617. Job Description Communication Trainer Roles Locations: Bangalore, Roles Available: Communication Trainer Senior Process Trainer Key Requirements: Experience: 4+ years (1+ year as a Trainer) Industry: International / Domestic Voice / Chat / Email Process Skills: Excellent communication skills, voice & accent training, process training Work Schedule: 24/7 shifts Joining: Immediate to 30 days notice period Additional Benefits: One-way cab facility (for applicable locations)

Develop and deliver training modules on International Banking products and services Conduct sessions on Trade Finance, SWIFT, Cross-Border Payments, Foreign Exchange, Compliance. Assess learner performance and provide feedback and evaluations

You should possess over 4 to 5 years of experience in managing process training for a customer service contact center. Your responsibilities will include conducting New Hire Trainings and Training Initiatives for existing employees. Having knowledge of the banking and financial industry would be advantageous in this role. You should be prepared to learn the process, undergo training and certification yourself, and lead the trainers for the account. Your day-to-day tasks will involve working closely with ground-level staff and existing trainers, managing activities in training rooms and on-the-job trainings. You will be responsible for driving call simulations, knowledge assessments, and rete...

Job Title: Training/Quality Analyst Department Name: Training & Quality Experience required: 2-3 Years (BPO Training & Quality) Minimum Qualification: Graduate Location: Gurgaon Job Summary: We are looking for a dynamic Trainer & Quality Analyst to join our team. This position requires someone with excellent communication, people skills, and a strong eye for detail. The candidate will be responsible for training new and existing agents and performing call quality audits to ensure compliance with internal standards. Training Responsibilities: Conduct onboarding and process training for new hires. Deliver refresher sessions based on process updates, errors, and business needs. Follow the desig...

Zuppa Geo Navigation Technologies Private Limited is looking for AJEET Mini TRAINER (Master & Slave) to join our dynamic team and embark on a rewarding career journeyIdentifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required.Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees.Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning.Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance ...

Role & responsibilities Work closely with department managers to identify specific training needs for their teams and develop targeted training plans Conduct on the job training sessions for new and existing employees, using a variety of training methods such as classroom training, demonstrations and hand on activities. Evaluate the effectiveness of training sessions and adjust the training program as needed. Develop and maintain training materials, including presentations, manuals and e-learning modules. Ensure that all employees receive the required training, including compliance training, safety training and job specific training Monitor and assess employee performance and provide coachin...

Key Responsibilities: Conduct structured On-Job-Training (OJT) for new joiners, ensuring they are certified within the required timelines. Evaluate the skills and performance of new employees, providing actionable feedback and guidance to ensure rapid integration and productivity. Drive the continuous development and upskilling of Dark Store Managers by regularly assessing their capability index and implementing improvement initiatives. Eliminate awareness and demonstration gaps within Dark Stores. Collaborate with Store Managers, Cluster Operations Managers (COMs), and City Heads to align training programs with operational objectives and business needs. Monitor and ensure compliance with op...

Role & responsibilities Training Needs Assessment: Identifying areas where training is needed to improve employee performance and efficiency. Curriculum Development: Creating training materials, including presentations, Modules. Training Delivery: Facilitating both virtual and in-person training sessions, workshops, and coaching sessions. Performance Evaluation: Assessing the effectiveness of training programs and providing feedback to employees on their performance. Preparing MBR Reports. Process Improvement: Identifying areas where processes can be improved and collaborating with other teams to implement changes. Collaboration: Working with cross-functional teams, subject matter experts (S...

***********We are looking for T&Q Analyst for TOP brand********** Typically involves developing, delivering, and evaluating training programs while also ensuring the quality of products, services, or processes . . Needs Assessment: Identify and analyze learning and development needs within the organization. Training Program Development: Design, develop, and implement training programs aligned with organizational goals and objectives. Training Delivery: Conduct training sessions using various methods (lectures, group discussions, hands-on activities). Evaluation: Evaluate the effectiveness of training programs through assessments, feedback, and performance analysis. Continuous Improvement: Id...

Associate - Invoice Processing GS JOB PURPOSE: Efficient, timely & accurate performance of operations and monitoring of standard & special requests by providing high quality services to our internal and external customers. YOUR TASKS AND RESPONSIBILITIES: Ensure invoices/activities assigned are processed within agreed SLA / TAT To meet set targets on volume and accuracy consistently To closely work with internal teams in resolving the issues / errors identified To support SPA/ SME in clearing the queries on time To identify inconsistencies / issues in the process and work with SME in resolving the same Good to have knowledge on financial modules of SAP Ensure process training completion with...

Job Title: Process Trainer International Voice Process Job Summary: We are looking for an experienced and dynamic Process Trainer to deliver high-quality training for our International Voice Process team. The ideal candidate will have a strong background in voice process operations, excellent communication skills, and a passion for coaching and developing individuals to meet business goals and customer satisfaction benchmarks. Key Responsibilities: Deliver new hire training for international voice process (Inbound/Outbound/Customer Service/Technical Support). Conduct refresher sessions, upskill training, and floor support to improve performance and compliance. Collaborate with Operations and...

Greeting All, We have an urgent requirement for Lead Process Trainer profile. Roles and Responsibility: 3+ years of experience as trainer in Insurance sales process. Strong knowledge of life insurance, health insurance, motor insurance, and other types of insurance products. Excellent communication and presentation skills with ability to engage audiences effectively. Ability to work independently as well as part of a team environment. Domain: Insurance Sales Location: Ghansoli, Navi Mumbai Shift details: General shifts Working days: Mon to sat Interested, share your resume on - 9082299130/matildad@hexaware.com

Job Title :- Sr. Manager /DGM - L&D Experience:- 12 to 15 years preferably from a Pharma company Education:- Post Graduate in HR / MSW from a reputed institute. Location: Mumbai (Andheri) Purpose: The purpose of the role is to drive the Learning and Development agenda for the sales business of Meril. Job Description: 1.In line with the objectives of the business, prepare an L&D strategy for achieving business goals. 2.Identification of organizational needs by closely interacting with the internal stakeholders. 3.Training needs identification for the sales team of the organization. 4.Preparation of training calendar for the sales organization 5.Ensuring implementation of Training calendar for...

Your abilities to embed a solid learning culture through training and coaching should only be matched by your coaching abilities aimed to improve individual behaviors and skills. Excellent communication skills, influencing abilities and quick adaption to changing business needs are necessary qualities for the role. The goal is to establish an environment in which our employees feel confident in their role and are stimulated, coached and trained to become their best, and take pride in going above and beyond to provide excellent customer service. Position Responsibilities Execute training strategy to significantly enhance our expertise in all customer service functions Partner with key stakeho...

Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 3years+ experience as Process Trainer in International BPO Immediate joiners Shifts 24*7 6 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and prese...

Learning Experience Leader As a trainer it is important for you to know the potential risks related to this type of work. While TaskUs is focused on employee wellness by having counselors on-site, resiliency programming, and other wellness initiatives, exposure to graphic and disturbing content is unavoidable. Some individuals with a sensitivity to viewing graphic or disturbing content may be at risk for developing distress, mental health symptoms, or, in rare instances, Secondary Traumatic Stress based on the content they are viewing. TaskUs reserves the right to reassign trainers in content moderation to other TaskUs projects based on staffing needs, employee performance, and other conside...