2088 Process Training Jobs - Page 41

Designation -Process trainer for domestic process. Job Description Scheduling and conducting training sessions on various call center topics to prepare and support new employees. Training experienced employees on new or updated call center procedures to improve their performance. Observing the daily operations of call center employees and identifying any areas of improvement. Liaising with team leaders and managers to conduct on-the-job coaching. Measuring the effectiveness of training sessions and preparing individual or team progress reports. Creating and managing the training budget. Ensuring employees keep up their productivity and maintain high levels of customer satisfaction. Requireme...

Role The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way DO The trainer plays a pivotal role from start to end of the Domain training that includes the following: Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team Deliver Generic Domain Specific Modules along with up skilling resources on process. Structure On boarding Training requiremen...

2yr exp as a BPO Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Must Know-English and Hindi Required Candidate profile 1 yrs exp into ecommerce process WFO Bangalore Must Know-English and Hindi Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Job Role: Training & HR Executive Location: Navi Mumbai, KHARGHAR (On-site & Hybrid) Salary: Up to 1,20,000 LPA PLEASE READ THE JOB DESCRIPTION & SALARY OFFERING BEFORE APPLYING!

Hiring: Process Trainer in International Voice Process (US Shift) Experience: Minimum 2 years Location: Bangalore Salary: Up to 10 LPA Shift: US Shift Interested candidates can call: +91 89519 92036 Or share your resume at: nurizeemapower@gmail.com

Job description We're hiring Assistant Manager - Trainer !!!! We are looking for some one who is passionate in the training field. Bigbasket.com is Indias largest online food and grocery store. With over 18,000 products and over a 1000 brands in our catalogue you will find everything you are looking for. Right from fresh Fruits and Vegetables, Rice and Dals, Spices and Seasonings to Packaged products, Beverages, Personal care products, Meats we have it all.Choose from a wide range of options in every category, exclusively handpicked to help you find the best quality available at the lowest prices.

Job description We're hiring Assistant Manager - Trainer !!!! We are looking for some one who is passionate in the training field. If interested kindly share your profile to [HIDDEN TEXT] Bigbasket.com is Indias largest online food and grocery store. With over 18,000 products and over a 1000 brands in our catalogue you will find everything you are looking for. Right from fresh Fruits and Vegetables, Rice and Dals, Spices and Seasonings to Packaged products, Beverages, Personal care products, Meats we have it all.Choose from a wide range of options in every category, exclusively handpicked to help you find the best quality available at the lowest prices.

You will be independently responsible for the operational management of the training Centre in your respective region. This includes conducting pre & post recruitment orientation programs for fresher, Loan Officers, Branch Managers, and Area Managers. You will also be in charge of organizing monthly induction and refresher programs on Product, Process, Policies, and behavioral training in the region. Your responsibilities will include identifying training needs, conducting training assessments, building capabilities, and focusing on the qualitative aspects of business, processes, compliance, audit, CRM, and Sales pitch. It will be essential to identify the target audience for effective train...

The responsibilities of this role include enhancing the supplier portfolio by adding more PBSA/HMO providers for top Universities across the UK based on understanding the Business needs. Efficiently managing contracts with the providers and representing University Living at various education fairs to ensure that the products, services, and product lines align with current and potential Clients" expectations. Ensuring process documentation and dissemination of processes to the Sales team to streamline the booking process. Being responsive to ad-hoc requirements and providing necessary training to the FTEs. Independently creating Dashboards, MBR, and QBR as needed. The ideal candidate should p...

Group Manager (B1) - Training Job Summary - To oversee the creation, management and execution of training in the relevant business vertical. To ensures the successful integration of training and development programs so that employees can competently meet the business needs of the business. To supervise the training and development section of the business. To be responsible for coaching, mentoring and leading training managers. To innovate and implement best in class practices in the field of training. Key Responsibilities: Liaising with the client to understand training needs for a certain project and effectively implementing tailor made training programs to assist successful transition of t...

We are looking for an experienced Trainer to devise our organizational training strategy, oversee its implementation and assess its outcomes. You will identify training and developmental needs and drive suitable training initiatives that build loyalty to the firm. Training Content Development Training Delivery (Culture, Domain Related Content, Customer Centricity, Specifics of Internal and external stake holder management, Initiative-taking approach and Following escalation matrix) Conducting Training Need Analysis Conducting Monthly PKTs Conducting New Hire and Refresher Sessions with an aim to enhance the knowledge and skills of the staff aiming at reducing the learning curve Recording exc...

We are looking for an experienced Trainer to devise our organizational training strategy, oversee its implementation and assess its outcomes. You will identify training and developmental needs and drive suitable training initiatives that build loyalty to the firm. Training Content Development Training Delivery (Culture, Domain Related Content, Customer Centricity, Specifics of Internal and external stake holder management, Initiative-taking approach and Following escalation matrix) Conducting Training Need Analysis Conducting Monthly PKTs Conducting New Hire and Refresher Sessions with an aim to enhance the knowledge and skills of the staff aiming at reducing the learning curve Recording exc...

Roles and Responsibilities To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have outbound or inbound trainer experience Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to...

Key Responsibilities: Conduct structured On-Job-Training (OJT) for new joiners, ensuring they are certified within the required timelines. Evaluate the skills and performance of new employees, providing actionable feedback and guidance to ensure rapid integration and productivity. Drive the continuous development and upskilling of Dark Store Managers by regularly assessing their capability index and implementing improvement initiatives. Eliminate awareness and demonstration gaps within Dark Stores. Collaborate with Store Managers, Cluster Operations Managers (COMs), and City Heads to align training programs with operational objectives and business needs. Monitor and ensure compliance with op...

Looking to onboard a skilled Senior Manager - Training with 8-14 years of experience to join our team in Bangalore. The ideal candidate will have a strong background in training and development, with excellent leadership and communication skills. Roles and Responsibility Develop and implement comprehensive training programs for employees. Conduct needs assessments to identify skill gaps and create targeted training solutions. Design and deliver high-quality training sessions and workshops. Evaluate the effectiveness of training programs and recommend improvements. Collaborate with cross-functional teams to align training with business objectives. Manage and maintain accurate records of train...

Greetings from 1Point1.. Hiring for Assistant Manager for Trainer. Looking for Immediate Joiners.. Must have proven experience in leading a team of trainers in a BPO/KPO. To plan and deliver results in a highly demanding environment. To work with different SPOCs at different levels to drive initiatives end-to-end. Analytical ability to analyze the available data & provide informative MIS to the units. Support customization of modules as per units requirements. Excellent Communications Skills (Both Written & Verbal) People Development. Excellent command on Microsoft Excel & PowerPoint. Knowledge and skills Excellent knowledge and understanding of customer support, Banking , retail, sales, e-c...

**Immediate Joiners are preferred** Work Location: Hyderabad Role & Responsibilities: : Deliver training sessions on US Healthcare processes including claims, billing, eligibility, and customer service protocols. Proven experience in training with over 1+ years of experience as a Trainer on papers. Facilitate onboarding and nesting programs for new hires in a contact center setup. Collaborate with operations, quality, and client teams to ensure training alignment with business goals. Conduct refresher and upskilling sessions for existing staff based on performance and process updates. Maintain training effectiveness through assessments, feedback, and continuous improvement. Support process t...

We are seeking an experienced Trainer with a strong background in US Healthcare processes and contact center operations. The ideal candidate will be responsible for delivering high-impact training programs to new hires and existing employees, ensuring readiness for client interactions and operational excellence. Key Responsibilities: Deliver training sessions on US Healthcare processes including Claims, billing, eligibility, and customer service protocols. Facilitate onboarding and nesting programs for new hires in a contact center setup. Collaborate with operations, quality, and client teams to ensure training alignment with business goals. Conduct refresher and upskilling sessions for exis...

Role & responsibilities Training: Conduct process training for new hires Provide regular training sessions for existing employees based on performance feedback Develop and improve training materials and methods Quality Assurance: Conduct regular QA assessments for associates Monitor call quality and provide constructive feedback Maintain QA reports and documentation Ensure compliance with company standards and processes Preferred candidate profile Previous experience in Learning and Development, training, and quality assurance, preferably in a BPO or call center environment Proficient English communication skills Basic computer proficiency Ability to work independently and as part of a team ...

Job description KEY RESPONSIBILITIES: Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID's and IID's Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training deliver...

Candidate should have experience working as a Team Leader OR Process Trainer OR QA in RCM process for US Healthcare. Qualification - Graduate Shift - US Shifts Work Location - Hyderabad Required Candidate profile Immediate Joiners OR Max 15 days notice period candidates can apply Call HR Sadiq @ 8904378561 for more details.

You will be responsible for managing the day-to-day planning, operation, and problem-solving of a team of financial accountants/analysts. Your role will involve delivering processes to meet service level agreements, maintaining quality standards, and achieving productivity targets and key performance indicators. Demonstrating ownership, problem resolution, and providing reasonable solutions will be key aspects of your responsibilities. As a Subject Matter Expert, you will review the deliverables of the team and perform activities in the absence of team members to ensure consistent process delivery aligned with quality and functional objectives. Additionally, you will work on other aspects de...

Key Responsibilities: Responsible for New Hire Training for all levels hired (Agents to Supervisors) Conduct training in preprocess, process and systems to help employees perform their job effectively and efficiently Is required to be up to date will all changes in the eco system (US Healthcare, Compliance, Payor guidelines, Specialty guidelines) Will be responsible for the new employee performance till the end of OJT (On the job training) Accountable for meeting the training metrics like yield, Speed to proficiency etc. Identification of ongoing training needs and conduct the required training to Support Ops team meet the client SLAs Desired Candidate Profile Required Qualifications Graduat...

Key Responsibilities Responsible for New Hire Training for all levels hired (Agents to Supervisors) Conduct training in preprocess, process and systems to help employees perform their job effectively and efficiently Is required to be upto date will all changes in the eco system (US Healthcare, Compliance, Payor guidelines, Specialty guidelines) Will be responsible for the new employee performance till the end of OJT (On the job training) Accountable for meeting the training metrics like yield, Speed to proficiency etc. Identification of ongoing training needs and conduct the required training to Support Ops team meet the client SLAs Is required to create / modify / update the content for all...

The role of CPE Soft Services - West involves providing solutions based on site surveys, commercial scoping of work, and service for soft services in Western India. You will be responsible for housekeeping, troubleshooting service quality issues, conducting root cause analysis, and restoring service quality. Additionally, you will provide technical/soft and process training to all sites, deploy and improve processes at all locations, conduct site audits, and close CAPA (Corrective and Preventive Action) activities. You will also be responsible for executing Continuous Improvement projects, planning for business continuity, driving process, product, and solution innovation, supporting new sit...