2088 Process Training Jobs - Page 40

Job Opportunity Process Trainer | International BPO | Bangalore We are urgently hiring for an experienced Process Trainer for a leading International BPO in Bangalore. If you have the passion for training and developing people, this role is for you! Role: Process Trainer Salary: Up to 5 LPA Location: Bangalore (Work from Office) Working: 6 days working, rotational week-offs Requirements: Minimum 3 years overall BPO experience . (mandatory) At least 1 year on papers as Process Trainer (mandatory). Strong communication skills in English & Hindi (both required). Experience in eCommerce processes is preferred. Must have conducted process trainings for both new hires & existing employees . Proven...

Role & responsibilities Training Program Development: Design and develop comprehensive training programs for telemarketing representatives. Create training materials, manuals, and resources that align with organizational goals and industry best practices. Regularly update training content to incorporate industry changes, product updates, and customer handling techniques Onboarding: Conduct thorough onboarding sessions for new telemarketing hires, ensuring they have a strong understanding of the company, products, and department processes. Facilitate orientation programs to introduce new hires to company culture, policies, and expectations. Skill Development: Identify individual and team trai...

Key Responsibilities A. Training Delivery Conduct New Hire Trainings (NHT) focused on end-to-end process, systems, and policies. Deliver refresher and upskilling sessions to reinforce process adherence and drive continuous learning. Facilitate floor readiness sessions and provide on-the-job support during nesting or OJT phases. Customize delivery based on process complexity, LOB requirements, and agent proficiency levels. B. Content Development & Maintenance Develop and update SOPs, knowledge bases, and training decks in collaboration with Operations and Quality teams. Translate process updates and client changes into accessible training material in real time. Create microlearning formats, s...

Greetings from Ienergizer We are actively looking for an experienced Process Trainer to join our dynamic Training Team at iEnergizer Interested candidates can send your updated CV to : pooja.bhardwaj@ienergizer.com or connect via call at Click here for more info: https// wa.me/917678370584 Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every re...

We are looking for an experienced Process and Product Trainer to join our team. The ideal candidate will be responsible for delivering effective training sessions to new and existing employees, ensuring comprehensive understanding of company processes, systems, and products. Key Responsibilities: Conduct New Hire Training (NHT) sessions to ensure smooth onboarding Deliver structured training on business processes, tools, and product features Design and update training content, manuals, and SOPs Collaborate with Operations, Quality, and Product teams to keep content current Identify knowledge or performance gaps through TNI (Training Needs Identification) Monitor post-training performance, as...

We are looking for a dynamic and results-oriented Assistant Manager Sales Training to design, develop, and deliver effective sales training programs. The ideal candidate will be responsible for preparing training materials, conducting engaging sessions, evaluating training effectiveness, and supporting employee engagement initiatives. This role requires flexibility for travel across locations to support both On-the-Job Training (OJT) and in-person classroom training sessions. Key Responsibilities: Training Program Development Design and create structured training programs aligned with business and sales objectives. Develop content tailored to different levels of the sales team (new joiners t...

Job Opening: Assistant Manager Training (Content Moderation) Location: Gurgaon, India Company: IGT Solutions Industry: BPO | Content Moderation | Customer Experience Employment Type: Full-Time About IGT Solutions: IGT Solutions is a leading provider of customer experience (CX) and digital transformation solutions for travel and high-growth technology companies. With a global presence and a passion for delivering exceptional service, were seeking dynamic individuals who are ready to lead with purpose and transform CX from the inside out. Position Overview: We are looking for an experienced and driven Assistant Manager – Training to lead learning and development initiatives within our Content ...

Role & responsibilities Are you passionate about designing impactful learning journeys that drive both individual and organizational growth? As a Learning Experience Manager , you will be the architect of innovative training programs that empower Team Leaders and Teammates to master their tasks and achieve personal development goals. Youll lead the end-to-end management of learning initiatives across campaigns, ensuring alignment with business objectives and fostering a culture of continuous improvement. You will be responsible for overseeing the creation, delivery, and refinement of all campaign-specific training programs, working closely with cross-functional teams to meet evolving operati...

Role & responsibilities Design and deliver comprehensive training modules on US healthcare RCM processes, including Billing, Posting, Insurance verification, AR follow up, Rejections and Denials. Conduct training needs assessments to identify skill gaps and tailor content accordingly. Prepare training materials such as presentations, job aids, cheat sheets, and reference guides. Facilitate engaging sessions using demonstrations, group exercises, role-playing, and case studies. Customize training approaches for freshers and experienced professionals. Encourage active participation through Q&A, feedback loops, and discussions. Administer assessments to evaluate trainee understanding and set be...

Key Responsibilities: Developing and Delivering Training Programs: Sales trainers create and implement training programs focused on product knowledge, sales techniques, and customer engagement strategies. Assessing Sales Team Performance: They evaluate the effectiveness of training programs and identify areas where sales representatives need further development. Providing Coaching and Support: Sales trainers offer personalized coaching and support to individual sales representatives to improve their skills and performance. Staying Up-to-Date on Industry Trends: They keep abreast of the latest sales methodologies, technologies, and market trends to ensure training programs remain relevant and...

Domestic BPO Hiring Immediately !! 1.Assistant manager 2. Team Leader 3. Quality Analyst 4. Trainer Must have on paper BPO experience, Sales Experience a plus Share Resume on Whatsapp at 9821100796

*Past Mortgage Originations experience in design, development, and delivering training with 2+ years experience *Optimizing training processes for efficiency *Evaluating individual & organizational performance to ensure training is meeting business Required Candidate profile Graduate Expertise in loan processing & Underwriting in US Residential Mortgage Evaluating skills Facilitation Skills Instructional Design & Excellent Comm. Skills Employee & Stakeholder Mgmt.

Role & Responsibilities Help design and develop relevant and engaging training materials, and instructional guides. Utilize a variety of instructional techniques and formats, such as role-playing, simulations, and team exercises. Conduct training needs assessments by collaborating with managers and employees. Analyze and identify gaps in skills and knowledge, and propose methods to address these gaps. Program/Training Plan Implementation. Deliver training programs, ensuring they are aligned with company goals and objectives. Facilitate in-person and virtual training sessions and workshops. Monitor and evaluate training programs' effectiveness, success, and ROI periodically and report on them...

About Us: We are a leading company in the paints industry, committed to providing top-quality products and innovative solutions to our customers. We are currently seeking a dynamic and experienced Sales Trainer to join our team. This individual will play a key role in developing and enhancing the skills of our sales team, ensuring they are equipped with the necessary knowledge and strategies to excel in the competitive paints market. Job Responsibilities: Develop, plan, and implement training programs for the sales team to improve their product knowledge, selling techniques, and customer service skills. Conduct engaging training sessions that cater to different learning styles and enhance th...

Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process....

Role & responsibilities Responsible for Training of all the Staff at the Unit on Products, Processes and Policies of the Bank to ensure Service Excellence and Adherence to Process. • To ensure high quality of product and process knowledge amongst all staff in the Unit through effective Induction Trainings and Refreshers as per defined timelines • Carry sample checks on the refreshers and trainings to ensure adequate quality of delivery on call. • Conducting Sales Product and Pitching sessions at regular intervals to sustain focus at all times. • Ensure Best in Class Scores and Attendance across various Tests / Checks conducted externally and internally. So that • the Channel has well trained...

Role & responsibilities: 1. Customer Due Diligence (CDD) & Enhanced Due Diligence (EDD) . Validating documents, identifying PEP, Ownership drill down, Screening and transaction monitoring, Conduct in-depth KYC reviews on high-risk clients, including politically exposed persons (PEPs), complex corporate structures, and entities from high-risk jurisdictions. Perform comprehensive background checks using public records, watchlists, and internal systems to assess financial crime risks. Identify and analyse beneficial ownership structures to detect potential red flags related to money laundering, fraud, and other illicit activities. Review and validate customer documentation, including business r...

• Min 3 years of experience in BPO Industry • Min1 year as a Trainer on BPO • Exp into E-commerce account will be added advantage • 6 days working (1 day rotational off) • Should be a TTT certified trainer • should be fluent in English & Hindi

- Develop & deliver comprehensive training programs to enhance their selling skills and productivity - Conduct training sessions to new hires - Monitor & evaluate the performance of associates through call monitoring, performance feedback sessions Required Candidate profile *Effective verbal, written communication & presentation skills *Should have min of 2 yrs of BPO experience as Trainer *Foresee challenges & deliver solution *Revise & update the content when required

Your main responsibilities The Technical Trainer creates added value through the preparation, planning and execution of technical training courses according to the KG technical training plan. Key responsibilities include: Train employees according to the courses assigned in the technical training plan. Develop new technical training courses as requested by the KG business needs. Adapt Corporate technical training courses to local needs. Support the Technical Certification program. Maintain and update the training management systems. What you bring For the Technical Trainer position, Schindler seeks people with: Expertise Desired technical or training experience for at least five to seven yea...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Responsibilities : - Deliver end-to-end training for new hires in the Mapping process, both virtually and in-person. - Develop and deliver comprehensive training programs for new and existing Waymo Mapping specialists. - Conduct refresher sessions, knowledge checks, and skill assessments for batches in OJT and production stages. Conduct regular training sessions, workshops, and one-on-one coaching to enhance team skills and knowledge. - Collaborate with SMEs, QA, and Operations teams to ensure consistent t...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Job Posting: Job Title & Designation : CavinKare Group Retail - Operation Process Training Manager Business: Green Trends Work Location: Corporate Office and Travel to Regional office and retail outlets in need basis Work Timings: 9.30am to 5.30pm Education: Any Bachelors or Masters Degree Language : Regional Language Skills (Tamil, English, Hindi) for better training impac t Experience: 5+ years in Process Training (preferably from Retail companies) Note : Hindi Speaking candidate are mostly preferable Key Responsibilities: 1. Process Training & SOP Adherence Translate brand-level Standard Operating Procedures (SOPs) into structured, practical training modules. Monitor training effectivenes...

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and be able to lead cross-functional teams to achieve business objectives. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Collaborate with stakeholders to identify and prioritize process requirements. Design and execute process documentation and training programs. Monitor and analyze process performance metrics to inform data-driven decisions. Lead process change initiatives to ensure successful adoption and utilization. Provide coach...