2078 Process Training Jobs - Page 4

Hiring Trainer & Quality Auditor for Banking process Location- Pune Salary package - up to 5 LPA Qualification- Graduation 2+ Years experience as a quality auditor or trainer Call or WhatsApp for Interview@7986969965

Job Summary: The Banking Officer is responsible for providing efficient and high-quality banking services to customers, ensuring compliance with bank policies and regulatory requirements. The role involves handling customer accounts, processing transactions, promoting financial products, and maintaining strong customer relationships to support the banks growth and service objectives. Key Responsibilities: Assist customers with account opening, deposits, withdrawals, and other routine banking transactions. Promote and cross-sell banking products and services (e.g., loans, deposits, insurance, credit cards). Ensure accurate processing of transactions and maintenance of customer records. Handle...

Responsibilities: Monitor and evaluate agent performance to ensure adherence to quality standards in voice BPO processes. Conduct training sessions to improve process knowledge, communication, and customer handling skills. Provide feedback and coaching to agents based on quality assessments and performance reviews. Develop and maintain training materials, process documents, and quality guidelines. Collaborate with operations and management teams to identify gaps and implement improvement initiatives. Prepare quality reports and dashboards for management review. Ensure compliance with client-specific requirements and internal quality standards. Experience: Minimum 1 year of experience as a Qu...

Role & responsibilities Conduct training programs(process and soft skills) for Blue Collar employees. Conduct Training for White Collar employees as and when required Guide and contribute towards process and skill improvement training Prepare weekly/ monthly training calendar Ensure training data is maintained for all training activities Customize training content as per regional needs Monitor field performance using on the job training (OJT) Coordinate all training activities given to him Maintain training assets given to him. Suggest suitable modifications to the training content to the corporate trainingteam as and when appropriate. Plan the training programs (and training calendars) in c...

Must have worked as a Process Trainer in the International Banking Process. Dispute/ Chargeback/ AML/ Fraud process. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Minimum 2 - 4 years of experience in training, business development, or client relations Excellent presentation and communication skills Comfortable with public speaking and webinar tools Willingness to travel for campus and corporate visits

Responsibilities: * Design & deliver training programs * Conduct TNA's & process trainings * Ensure compliance with industry standards * Measure impact on business results * Collaborate with stakeholders

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficient in a range of operational processes through prior experience and trainings. Completes assignments and guides the work of peers and other team members. May work cross-functionally, in different areas when necessary. Proposes improvements to processes and methods. Works within established procedures and practices. Functional Knowledge Has developed skills in a range of processes, procedures and systems. Acts a...

Train, motivate & upskill the sales team to achieve performance excellence in the EdTech sector. Required Candidate profile Strong communicator with 4–6 yrs of sales training or EdTech experience.

Train, motivate & upskill the sales team to achieve performance excellence in the EdTech sector. Required Candidate profile Strong communicator with 4–6 yrs of sales training or EdTech experience.

Skills: Teaching, Training, ielts, communication skills, english language Trainer, excellent skill set,. Company Overview. Touchstone Educationals LLP is a leading IELTS Education Institute with a network of branches across Punjab, Haryana, and Rajasthan. With over two decades of experience, we have been providing expert and personalized services for those seeking to study in Canada and Australia. Job Overview. Full-Time Trainer position based in Khanna, Punjab, India with Touchstone Educationals LLP. This role requires a motivated individual with less than 1 year of experience in the field. The trainer will be responsible for delivering expert and personalized training services to students ...

Process trainer - International voice process experience is MANDATORY NIGHT SHIFTS Class room training Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts "train the trainers" sessions, as necessary. Analyzes, produces, an...

Job Track Description: Assists others in achieving goals. Broad technical expertise and industry knowledge. Ability to manage hiring and termination actions and training for multiple employees. Manages performance appraisals and pay reviews for team members. Accountable for functional, operational, and program management. General Profile. Supervises daily tasks of the business, technical support and production teams Responsible for team results Works within established precedents and practices. Evaluates and organizes information to solve for problems and challenges Ability to work without supervision. Functional Knowledge Comprehensive understanding of processes, procedures, systems, and co...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficient in a range of operational processes through prior experience and trainings. Completes assignments and guides the work of peers and other team members. May work cross-functionally, in different areas when necessary. Proposes improvements to processes and methods. Works within established procedures and practices. Functional Knowledge Has developed skills in a range of processes, procedures and systems. Acts a...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficient in a range of operational processes through prior experience and trainings. Completes assignments and guides the work of peers and other team members. May work cross-functionally, in different areas when necessary. Proposes improvements to processes and methods. Works within established procedures and practices. Functional Knowledge Has developed skills in a range of processes, procedures and systems. Acts a...

Job Summary: The Product Manager is responsible for defining the product vision, strategy, and roadmap to deliver customer value and drive business growth. This role involves working cross-functionally with engineering, design, marketing, and sales teams to manage the entire product lifecyclefrom ideation to launch and post-launch optimization. Key Responsibilities: 1. Product Strategy & Roadmap Develop and communicate the product vision, strategy, and roadmap aligned with company objectives. Conduct market research and competitive analysis to identify opportunities and customer needs. Define product goals, KPIs, and success metrics. 2. Product Development & Delivery Translate product strate...

We are looking for a highly motivated and enthusiastic individual to join our team as a Sales & Marketing professional at Radisson Hotel. The ideal candidate should have 0-1 years of experience in the hospitality industry. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Build and maintain strong relationships with clients and stakeholders. Conduct market research to identify new business opportunities and stay updated on industry trends. Collaborate with cross-functional teams to drive revenue growth. Analyze sales data and provide insights to optimize marketing campaigns. Identify and pursue new business leads through networking and ...

Role & responsibilities Assess training needs through surveys, interviews, and consultations with internal stakeholders. Stay up-to-date on industry trends and best practices in training and development. Collaborate with subject matter experts to ensure the accuracy and relevance of training content. Provide coaching and mentoring to trainees to support their learning and development. Plan, implement and oversee all the learning and development activities within a company. Design training programs that are pertinent to certain roles or organisational goals in a company. Ensure that learning materials and resources are easily and readily available to the learners. Manage other aspects of lear...

RCM Trainer Location: Chennai Shift: Night Shift Experience: Minimum 4+ years in End-to-End RCM Company: Prochant About the Role We are looking for an experienced Process Coach or RCM Trainer to join our dynamic team at Prochant . The ideal candidate should have strong expertise in end-to-end Revenue Cycle Management (RCM) processes and a passion for coaching, training, and developing teams . Key Responsibilities Conduct engaging training and coaching sessions for new hires and existing employees on RCM processes, tools, and best practices. Design, develop, and update training materials , process documents, and assessments. Evaluate training effectiveness and gather feedback for continuous i...

- Design and deliver training programs for international processes - Focusing on TNI, TTT , TNA , OJT - Develop curriculum materials and assessments to measure trainee performance Call or Whatsapp @ 8453399504 / 9387861694 / 8723051470 / 6002281943 Required Candidate profile - Min 1 year experience on papers as Process Trainer in International Process. - Excellent communication skills in English. Call or Whatsapp @ 8453399504 / 9387861694 / 8723051470 / 6002281943.

Job Description Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resou...

Job Description Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and con...

Job Description Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resou...

Job Description Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way Process Trainer: Conducting New Hire Training Responsible for managing Training batches - usually 1:20 ratio Feedback Coaching agents on Process, Quality Best Practices OJT Support. Audits cases for agents on the floor on a prescribed sheet defined by the client or TT Skills required: Excellent Communication Skills (Verbal Written), as this is a client facing role Minimum of 3+ years experience in U...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful...