2088 Process Training Jobs - Page 38

Job Description Process Trainer - Insurance Location Kochi 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going t...

Job Description Process Trainer - Insurance Location Hyderabad 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-goi...

Greetings, Great opportunity to be a part of Ienergizer as a process trainer . Requirements :- Overall, 3 years Experience in Call Centre /other industries with 1 Years Experience as Trainer. Graduation is must. BPO experience. Customer Service experience. Roles & Responsibilities :- Advanced Communication Skills: Ability to train agents on handling sensitive and complex issues, including de-escalation techniques. Emotional Intelligence: Training agents to recognize and manage their emotions and those of customers. Crisis Management Training: Educating agents on managing critical situations calmly and effectively. Scenario-Based Training: Using real-world scenarios and role-playing to prepar...

Leading BPO in Bangalore Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in International Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training technique...

Urgent hiring for Process Trainer role at IEnergizer Noida!!! Click here for more info: https// wa.me/917678370584 Designation: Process Trainer/Sr. Process Trainer Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports like Training Calendar, maintaining Batch Tracker, attendance, RAG report and Calibrati...

Job Summary: We are looking for an experienced and passionate Process Trainer to join our team in the Domestic BPO sector. The ideal candidate will be responsible for training new hires and existing employees on process knowledge, soft skills, and product/service guidelines, ensuring readiness for live operations. Key Responsibilities: Conduct induction and process training for new hires. Develop and deliver training modules based on client requirements and internal standards. Ensure trainees achieve the desired productivity and quality benchmarks during the training phase. Maintain training trackers, attendance, and performance reports . Identify skill gaps and provide refresher training se...

~IMMEDIATE JOINERS ONLY!!!! ROLE : Process Trainer (SALES) LOCATION : Gurugram (sector 44) and Delhi NCR (Patel Nagar) Candidate should be comfortable working from office 6days Kindly share your resume at 9667761607 - HR Rashi. Job Responsibilities: Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (includ...

Leading BPO in Pune Hiring for Process Training Manager International Voice Process Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 15LPA Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training...

Training and Development of Dealer Service Overall Monitoring STC & RTC activities & Performance, New Training Center Establishment To liaise with Service Technical, PD & OEM suppliers and develop training content. To develop new training module and Training hand outs To vet all new SOPs Developing training calendar based on the training needs STC Administration and Manpower database management Identifying the training needs and ensure the availability Update of Skill Level (Dealer Technician, Supervisors & ALSEs) Monthly MIS Circulation Attendance of Outsourced Employees Expense statement of Outsourced Employees Making Approval Note for New training Centres and other STC related activities ...

Urgent hiring for Process Trainer role at IEnergizer Noida!!! Click Here to Apply 9711881552 Designation: Process Trainer/Sr. Process Trainer Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports like Training Calendar, maintaining Batch Tracker, attendance, RAG report and Calibrations etc. Collaborating...

2yr exp as a BPO Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Must Know-English and Hindi WFO Bangalore and Bhubaneswar only not for Delhi/NCR neither Kolkata Required Candidate profile 1 yrs exp into ecommerce process WFO Bangalore and Bhubaneswar only not for Delhi/NCR neither Kolkata Must Know-English and Hindi Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Job Title: Training and Quality Specialist Immediate Joiner Preferred Department: Sales B2C Location: Noida and Gurgaon Reports To: Training Manager Job Type: Full-Time Should have Sales Process experience Position Summary: We are looking for a detail-oriented and proactive Training and Quality Specialist to support our Sales B2C department. This role is responsible for conducting quality audits of sales interactions and assisting with the delivery of training programs to improve overall sales effectiveness and customer experience. Key Responsibilities Quality Assurance & Audits Conduct regular audits of sales calls, emails, and other customer interactions to ensure compliance with company s...

Hello Job seekers!! Greetings From ShiningStars ITPL Are you ready to elevate your career in the BPO industry? We are looking for highly motivated and skilled individuals to join the team as a Team Lead / Process Trainer / Quality Analyst in the BPO E-commerce process. This is a unique opportunity for a dynamic professional to take on a multifaceted role, driving performance, ensuring quality, and developing talent. PLEASE READ THE JOB DESCRIPTION CAREFULLY BEFORE APPLYING. NOTE: IMMEDIATE JOINERS PREFERRED OR MAX 30 DAYS OF NOTICE PERIOD CAN BE CONSIDERED. 6 Days working and 1 Rotational Week off. No cab facility. Locations: Shivaji Nagar and Kudlu Gate Qualifications: Bachelor's degree or ...

NIRMAN ORGANISATION is looking for Trainer - ITES to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with indu...

We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis Were offering this role at senior analyst level What youll do As a Customer Service & Operations Credit Analyst, you ll be responding to queries from customers promptly and tactfully within our SLAs. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain ...

Key Responsibilities: Daily Operations: 1. Assign daily tasks to testing engineers based on FAT priorities. 2. Conduct toolbox talks and ensure PTW compliance before energizing power supply trolleys. 3. Supervise testing activities to ensure adherence to WIS and HIRA guidelines. 4. Monitor and ensure readiness of panels before FRT. 5. Address technical queries with support from FAT Leads. 6. Track and report daily testing output and team attendance. Safety & Compliance: 1. Identify and intervene in unsafe acts and conditions. 2. Ensure strict adherence to EHS guidelines and participate in internal/external audits. 3. Maintain records of PTW, unsafe acts/conditions, and test equipment calibra...

Job Description We are looking for a dynamic and experienced Process Trainer to join our team in Bangalore. The ideal candidate should have a strong background in the BPO industry, with a passion for training and upskilling teams to deliver exceptional customer service. Prior experience with e-commerce accounts will be an added advantage. Key Responsibilities Conduct effective process training sessions for new hires and existing employees. Ensure smooth knowledge transfer of processes, policies, and product knowledge. Design and deliver training modules and refresher sessions as per business requirements. Track training effectiveness through assessments, feedback, and performance metrics. Id...

Handling end to end process Training for new hire team as per the client need. Mock calls & feedback sessions. Prepare training materials Training on rebuttal strategies Required Candidate profile Must have handled & trained the teams of domestic BPO. Excellent comn skills.

2yr exp as a BPO Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Must Know-English and Hindi Required Candidate profile 1 yrs exp into ecommerce process WFO Bangalore Must Know-English and Hindi Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Responsibilities of a Process Trainer Developing training modules and materials tailored to specific processes Conducting interactive training sessions and workshops Assessing employee performance and providing feedback Updating training materials based on process changes or improvements Maintaining records of training activities and employee progress Requirements and Skills Proven experience as a process trainer or similar role Excellent communication and presentation skills Ability to assess and address individual training needs Familiarity with modern training techniques and tools Strong organizational and team management skills International BPO experience required Comfortable for rotati...

Requirements: Excellent communication skills Travel will be extensive.It depends on business requirements Experience in EdTech companies would be preferable but not mandatory Experience: Should have at least 1 years of training School teachers with at least 2 years of teaching experience or Fresh graduates with very good academic records and from reputed institutions also welcomed (BA OR MA (English) or B Ed.) Job Description: Significant responsibility is to provide training sessions and interacting with to teachers, principals, and academic trainers (willing to travel) Responsible for designing and developing the curriculum Should be involved in the creation, curation, review, quality cont...

Roles and Responsibilities Manage training programs for new hires, including onboarding, process training, product training, and OJT. Develop and deliver engaging training content to enhance team performance. Collaborate with stakeholders to identify learning needs and develop targeted solutions. Conduct regular assessments to evaluate trainee progress and provide feedback. Ensure compliance with company policies and procedures. Desired Candidate Profile Overall 3 years of experience in Training & Development 1 Year as Team Lead Training Strong understanding of adult learning principles and methodologies (e.g., Instructional Design). Excellent communication, presentation, and interpersonal s...

To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor. Ensuring Improvement of Quality Scores of Employees Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team To ensure that the agent numbers from a New Hire team who enter the re OJT stage is maintained at the lowest Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon. Utilize the Web based training at the center Coordinate for the logistics requirement forth training at the resp...

About the role: We at Leap are looking to hire a sales trainer for the Leap Advantage vertical. It is a critical position that involves working closely with the stakeholders for training the New Hires, conducting On the Job Training, creating the training material. Key Responsibilities: Work closely with the stakeholders to train the current team and the new hires. Managing the sales training charter for the sales team. Build the content & drive the training effectiveness ( train as per business metrics). Process training excellence - Build, monitor and improve processes. Stakeholder Management / Consensus Building - Align training as per business needs. Stay up-to-date with the latest sales...

About the Role We're disrupting IELTS education in India and have gained the trust of more than 1,000 delighted students in a very short period of time. We are looking to expand our team of IELTS educators to provide IELTS education to thousands more and help them achieve their dreams of studying abroad. Join us if you believe in our mission of democratizing studying abroad for millions of Indian students! The charter for this role will include: Conduct IELTS preparation classes for individuals or groups of students. Assess students' English language proficiency levels. Provide constructive feedback on students' performance and progress, helping them identify areas for improvement. Administe...