2088 Process Training Jobs - Page 36

Hi Job Seekers, We are hiring for a Multinational BPO at Bangalore location! We are seeking a skilled and enthusiastic Process Trainer to join our team. The role involves training new hires and existing employees on process knowledge, product updates, and standard operating procedures. CTC- 5 LPA ( With 3k quarterly bonus + Performance bonus incentives ) Note- We are also hiring for Team lead - Operations, Assistant Manager - Operations, Manager Operations, Quality Analyst. Candidates should have experience with E-commerce process will be preferred. Key Responsibilities Conduct induction training for new joiners and ensure smooth transition into operations. Deliver process and product traini...

We are Hiring Sales Process Trainer (Immediate Joiners Only) We're looking for an experienced Process Trainer to join our team in Gurugram (Sector 44) or Patel Nagar, Delhi NCR . This is a full-time, 6-day work week position based entirely in the office. If you have a strong background in sales training and can start immediately, please share your resume on WhatsApp with HR Himanshi at 9667994002 . Job Responsibilities: Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowle...

Job Description IGT Solutions is hiring an enthusiastic and experienced Process Trainer to join our dynamic team supporting International Travel operations in a contact center environment. The ideal candidate will be responsible for delivering impactful training programs, improving team performance, and ensuring a seamless learning experience that aligns with business goals. Roles & Responsibilities Deliver and manage end-to-end training programs for new hires and existing staff. Evaluate training effectiveness and provide regular feedback and improvement plans. Conduct floor support, performance coaching, and mentoring sessions. Collaborate with Operations to share training reports/MIS and ...

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are seeking a detail-oriented and proactive Quality Analyst to join our Collections team. The ideal candidate will be responsible for monitoring and auditing collection calls, conducting regular calibrations, and providing insights to improve overall customer experience and compliance. Proficiency in both English and Hindi is essential for...

Daily work assignment to testing engineers depending upon priorities and plan decided by FAT supervisors. Conduct toolbox talks with your teams. Ensure compliance with PTW (Permit To Work) for switching ON power supply trolley. Daily supervision to ensure compliance of WIS (Work instruction sheet) and HIRA (Hazard identification and Risk Assessment) guidelines for testing during FRT (Factory Routine Test) and FAT. Actively intervene to Identify Unsafe Act and Unsafe Conditions during testing. Calibration, maintenance and upgradation of testing equipment. Ensure compliance to EHS points on the shop floor as per guidelines. Support in addressing technical queries of technicians with the help o...

We are looking for an enthusiastic and passionate person from the software or education industry to be a part of our family who can lead the team of students towards a bright future, will educate students in a technological field. You will develop technical training programs and help others develop skills that will make them better professionals. Training Managers must be extremely knowledgeable in his field of expertise and possess solid technical aptitude. Additionally, we expect you to be an excellent communicator, able to explain complex subjects in a clear and interesting way. The goal is to contribute to the development of people's technical/IT skills to meet organizational needs. Posi...

Role & Responsibilities Help design and develop relevant and engaging training materials, and instructional guides. Utilize a variety of instructional techniques and formats, such as role-playing, simulations, and team exercises. Conduct training needs assessments by collaborating with managers and employees. Analyze and identify gaps in skills and knowledge, and propose methods to address these gaps. Program/Training Plan Implementation. Deliver training programs, ensuring they are aligned with company goals and objectives. Facilitate in-person and virtual training sessions and workshops. Monitor and evaluate training programs' effectiveness, success, and ROI periodically and report on them...

Responsibilities: * Conduct new hire & refresher training *Develop training programs & Ensure effective communication skills * Collaborate with Ops & quality team on training needs *Develop SOPs, assess performance, and improve process knowledge.

Are you a working/retired data Centre expert looking to pass on your legacy? At OCS India , we believe that experience is the most powerful teacher. We're inviting seasoned professionals whove spent years mastering the art and science of data Centre operations to step into a new role as a Trainer & Mentor for our next generation of technical talent. What Youll Do: Inspire & Educate: Lead engaging training sessions on data Centre infrastructure, operations, and safety protocols. Mentor Future Experts: Guide young talent, share your stories, and help them avoid the mistakes you once learned from. Collaborate & Innovate: Work with our technical and HR teams to continuously evolve training progr...

The RStudio Tech Lead role at UST in Trivandrum involves providing consultation and troubleshooting expertise with RStudio. As the Tech Lead, you will be required to leverage your strong technical knowledge in RStudio to lead and guide the team in resolving complex technical issues. Collaboration with other teams to ensure seamless integration and performance, as well as developing and implementing best practices for RStudio processes, are key responsibilities. To excel in this role, you should have at least 5 years of experience with RStudio, possess strong problem-solving and troubleshooting skills, and demonstrate the ability to effectively lead and guide a technical team. Excellent commu...

Email your resume to Swathi@wissenpro.com or call/WhatsApp us at 800-858-2617 Email your resume to Tanuja@wissenpro.com or call/WhatsApp us at 889-702-1143. Roles Available: Communication Trainer Senior Process Trainer Key Requirements: Experience: 2+ years (1+ year as a Trainer) Industry: International / Domestic Voice / Chat / Email Process Skills: Excellent communication skills, voice & accent training, process training Work Schedule: 24/7 shifts Joining: Immediate to 30 days notice period Additional Benefits: One-way cab facility (for applicable locations)

Responsibilities: To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay updated a...

Role: Process Trainer Overview: We are seeking a dynamic and experienced Process Trainer to join our team. The ideal candidate will be responsible for delivering effective training programs for new hires and existing staff, ensuring a thorough understanding of process workflows , client-specific procedure s, and quality standards . The Process Trainer will play a key role in driving performance, compliance, and continuous improvement across the organization. Key Responsibilities: Design, develop, and deliver process training modules for new hires and existing employees. Conduct onboarding sessions tailored to client-specific processes. Evaluate trainee performance using assessments, role pla...

Join us as a Customer Service & Operations Credit Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis Were offering this role at senior analyst level What youll do As a Customer Service & Operations Credit Analyst, you ll be responding to queries from customers promptly and tactfully within our SLAs. We re looking for someone with strong interpersonal skills to listen to ou...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Leading BPO in Pune Hiring for Process Training Manager International Voice Process Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 15LPA Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training...

Leading BPO in Kolkata Hiring for Sr Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in International Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6.5LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techni...

Team Lead Process- Trainer- International Voice only Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- US

Lead and mentor a team of trainers, offering guidance, feedback, and professional development opportunities. Design, develop, and deliver comprehensive training programs that align with organizational goals and enhance employee capabilities. Collaborate with department heads to identify training needs, performance gaps, and skill development requirements. Evaluate training effectiveness through assessments, surveys, and performance metrics, and make necessary adjustments to improve outcomes. Stay up-to-date with industry trends, best practices, and innovative training methods to ensure the training curriculum remains relevant and impactful. Foster a culture of continuous learning and develop...

We are hiring for universal trainer whom with requires strong communication skills, a passion for teaching, and the ability to adapt training methods to meet the needs of different learners also Throughput, TNI, TNA, FPA, Mock calls Required Candidate profile Designation: Universal Trainer Location:Airoli Experience:2+ Years Shift Window : 24 x 7 Process : Experience in International Voice Process is mandatory Contact: snehapawar@peshr.com/7021769496

We are looking for skilled trainers with 5 to 10 years of experience to join our team at Analytics Training Hub,The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills. Roles and Responsibility Develop and deliver high-quality training programs to clients. Conduct workshops and seminars on various analytics-related topics. Create engaging learning materials and presentations. Evaluate the effectiveness of training programs. Collaborate with subject matter experts to stay updated on industry trends. Provide coaching and mentoring to junior trainers. Job Requirements Minimum 5 years of experience in training and devel...

Leading BPO in Hyderabad Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in Technical Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7.5LPA Shifts 24*7 5 Days Working Looking for Immediate joiners Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including...

Role & responsibilities Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals to ensure all updates are incorporated Participate in Internal & External Calibrations Conduct refresher trainings based on TNI Manage Knowledge Check for New Hires' & Production Staff Preferred candidate profile Any Graduate Minimum 1-3 year Experience as a BPO Process Trainer. Sales Training Experience is a plus. Only Imme...

Leading BPO in Bangalore Hiring for Sr Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in International Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techni...

Leading BPO in Pune Hiring for Process Training Manager International Voice Process Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 16LPA based on Last CTC Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retenti...