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1.0 - 3.0 years
3 - 7 Lacs
bengaluru
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...
Posted 2 months ago
3.0 - 7.0 years
4 - 7 Lacs
navi mumbai, chennai
Work from Office
Role : Trainer - Technical Training Department: US AR Healthcare Employment Type: Full Time, Permanent Education UG: Any Graduate 1.Looking for candidates who have worked as Trainer/Process coach /SME or similar role 2.Must have an experience in training the team members or Freshers 3.Strong knowledge in AR Domain(Basic RCM as well as in Denial management) 4.Must have good communication, Presentation, Reporting and Analytical skill Note: Immediate or candidates with 30 days Notice period please apply. INTERESTED CANDIDATES CAN SHARE THEIR UPDATED CV TO Shrikant.Khochare@omegahms.com/ WhatsApp @9004744373
Posted 2 months ago
4.0 - 7.0 years
8 - 10 Lacs
noida, bengaluru, mumbai (all areas)
Work from Office
Position Overview: We are looking for a dynamic and driven Sales Enablement Trainer to join our team. The ideal candidate will have 4-7 years of experience in sales or product training and a strong passion for enabling others to succeed. You will play a vital role in onboarding new sales hires and continuously upgrading the skills of our existing team, directly impacting our sales performance and customer satisfaction. Good comms skills Should be OK to travel across India to provide training to other offices Exp. in corporate hiring Exp. in creating training modules Have given new hire training, refresher training, sales training Key Responsibilities: Training Program Development: Design and...
Posted 2 months ago
8.0 - 10.0 years
8 - 15 Lacs
pune
Work from Office
Job Roles & Responsibilities : Excellent organization and project management skills - this will require aggressive planning, organizing and coordinating, negotiating, establishing effective cross-team relationships, prioritization, and delivery against objectives. Strengthen internal processes for communications, needs identification, internal facilitator management and reporting dashboards and metrics. Identify opportunities for ongoing process improvements and drive team to implement such projects. Responsible to design and facilitate Training Programs Delivery of Batches in adherence to times lines Conducting Training Needs Analysis Training Metrics and Performance Dashboards Content Deve...
Posted 2 months ago
3.0 - 5.0 years
5 - 7 Lacs
pune
Work from Office
[{"Salary":null , "Remote_Job":false , "Posting_Title":"V & A Trainer" , "Is_Locked":false , "City":"Pune City","Industry":"IT Services","Job_Description":" Job Title: Voice and Accent Skills Trainer The ideal candidate will be responsible forenhancing Communication skills, including - spoken English Proficiency, AccentClarity, Grammar, Writing skills and overall Professional skills of employees. Job Requirements - Design and Deliver trainingprograms focused on enhancing interpersonal, communication, and professionalskills among employees New Hire and ContinuousLearning Program Trainings on Communication Skills New Hire Support on Soft Skillsduring the Process Training and Pre Process Traini...
Posted 2 months ago
1.0 - 4.0 years
2 - 4 Lacs
ahmedabad
Work from Office
Aquachem Industries Private Limited is looking for Training Executive to join our dynamic team and embark on a rewarding career journey Training Needs Analysis: Identify the training and development needs of employees and teams through assessments, surveys, and consultation with managers and HR departments Training Program Design: Develop comprehensive training programs and initiatives that align with organizational objectives and address identified skill gaps Training Material Development: Create engaging training materials, including presentations, e-learning modules, videos, and other resources, to support effective learning and development Training Delivery: Conduct training sessions, wo...
Posted 2 months ago
10.0 - 15.0 years
3 - 6 Lacs
mumbai
Work from Office
Responsible for the design, delivery, and management of training programs for the organization. Identifying training needs, developing training materials, delivering training sessions, and evaluating the effectiveness of training programs. Must have strong instructional design skills and the ability to create engaging and effective training content. Should able to deliver training in a variety of formats, such as classroom-based, online, and on-the-job. Able to work with cross-functional teams, managing trainers, and influencing the adoption of new training initiatives. Responsible for budgeting, reporting, and driving continuous improvement of the training function. 10+ years of experience ...
Posted 2 months ago
4.0 - 6.0 years
2 - 5 Lacs
vadodara
Work from Office
Responsible for the design, delivery, and management of training programs for the organization. Identifying training needs, developing training materials, delivering training sessions, and evaluating the effectiveness of training programs. Must have strong instructional design skills and the ability to create engaging and effective training content. Should able to deliver training in a variety of formats, such as classroom-based, online, and on-the-job. Able to work with cross-functional teams, managing trainers, and influencing the adoption of new training initiatives. Responsible for budgeting, reporting, and driving continuous improvement of the training function. End-to-end RCM knowledge...
Posted 2 months ago
2.0 - 3.0 years
2 - 5 Lacs
mumbai, gurugram
Work from Office
: Performing regular transaction monitoring and calibration sessions as agreed. Supporting TLs in setting improvement programs and action plans for CSRs. Working with TLs to ensure up-to-date and accurate information is online and in a user friendly format for users. Reporting quality scoring internally/externally at agreed frequencies (upon requests). Escalating quality deficiencies to Training & Quality Manager. Escalating when there are questions on product or online content. Attending internal local meeting (staff or with other departments). Keeping high level of own expertise, taking initiative to understand. Gathering up-to-date information and integrating feedback into the best practi...
Posted 2 months ago
2.0 - 5.0 years
4 - 7 Lacs
jaipur
Work from Office
- Conduct process & quality training - Assess trainee performance - Drive quality improvements - Ensure compliance & standards - Strong communication skills required
Posted 2 months ago
4.0 - 5.0 years
4 - 7 Lacs
mumbai, new delhi
Work from Office
Content delivery Implement training programs for retail staff & beauty consultants in the cluster Provide product knowledge, sales & service techniques by virtual sessions and onjob experiential trainings Collaborate with external brand partners/ trainers to organise product trainings for staff Ensured proper execution of Training practices and procedures related to New Hire and beauty advisor training Staff evaluation and KPI performance Keep a tab on sales kpis conversions, Average order value, UPT draw training interventions accordingly. Evaluate staff , provide feedback to improve performance Monitor teams to check consumption of e- learning LMS content and assessments Training reports :...
Posted 2 months ago
5.0 - 7.0 years
4 - 8 Lacs
mumbai
Work from Office
Conduct soft skills training programs focused on communication, teamwork, leadership, customer service, and workplace etiquette. Develop and implement training modules tailored to the needs of employees from diverse backgrounds. Assess training effectiveness through evaluations, feedback, and performance metrics. Provide coaching and one-on-one support to employees to enhance their professional skills. Collaborate with department heads to identify training needs and develop customized learning solutions. Keep training materials updated with industry best practices and trends. Organize and lead workshops, role-playing activities, and interactive sessions to facilitate hands-on learning. Prepa...
Posted 2 months ago
2.0 - 5.0 years
3 - 5 Lacs
hyderabad
Work from Office
Duties and Responsibilities: Facilitate the integration of content with the knowledge and experience of the trainers. Use a variety of training strategies/learning experiences Review written materials of training participants Seek feedback from participants Modify the training approach and then observe and record the effects of the changes Create activities that allow for the active participation of everyone in the group Sense the need of trainees on an individual bases and as a group Education Requirements: Graduate degree, Knowledge of adult learning techniques and training effectiveness measures Experience Requirements: 2 Years as a Trainer in relevant line of business Skills and Abilitie...
Posted 2 months ago
2.0 - 6.0 years
2 - 4 Lacs
chennai
Work from Office
Role & responsibilities Job Title: Product / Sales Trainer Department: Sales Training & Development Location: Chennai Experience: 2 6 Years Employment Type: Full-Time Preferred : Male candidate Job Summary: We are seeking a dynamic and experienced Product / Sales Trainer who will be responsible for enhancing product knowledge and sales skills across our site teams. The ideal candidate should be passionate about training, conducting audits, competitor analysis, and ensuring high standards in product presentations. Key Responsibilities: Deliver effective Product & Sales Training sessions for site teams to strengthen product knowledge and customer engagement. Visit competitor sites , analyze st...
Posted 2 months ago
1.0 - 4.0 years
2 - 3 Lacs
chennai
Work from Office
2+ years of Trainer experience is a must. Good Communication in English/ Telugu is a must Day Shift 6 days working Chennai, Kandhanchavadi location (OMR Road) Call 7200550458, 9361349589, 7092982513
Posted 2 months ago
2.0 - 7.0 years
2 - 4 Lacs
mumbai, navi mumbai, mumbai (all areas)
Work from Office
Urgently looking for Sales / Marketing Leaders, Sales Managers, etc to train new joinees. Position Name :- Trainer (Sales)Experience Required :- 2 to 3 years of Training to newly joined people. Qualification :- Must be a graduate- no compromise of education deviationLocation :- All Mumbai Working Days :- 6 Days Working/ Open market Payroll:- Third Party Payroll Roles & Responsibilities:- To go on field Training - to New Hires Refresher Training of New Hires On Job Training with New Hires- Bank's Branch New Hire Productivity Tracking with Sales & Training Schedule trainings & maintain sales productivity and drive numbers Open to travel and share observations from field Managing BQ profiles & ...
Posted 2 months ago
2.0 - 7.0 years
2 - 4 Lacs
mumbai, navi mumbai, mumbai (all areas)
Work from Office
Urgently looking for Sales / Marketing Leaders, Sales Managers, etc to train new joinees. Position Name :- Trainer (Sales)Experience Required :- 2 to 3 years of Training to newly joined people. Qualification :- Must be a graduate- no compromise of education deviationLocation :- All Mumbai Working Days :- 6 Days Working/ Open market Payroll:- Third Party Payroll Roles & Responsibilities:- To go on field Training - to New Hires Refresher Training of New Hires On Job Training with New Hires- Bank's Branch New Hire Productivity Tracking with Sales & Training Schedule trainings & maintain sales productivity and drive numbers Open to travel and share observations from field Managing BQ profiles & ...
Posted 2 months ago
0.0 - 3.0 years
1 - 2 Lacs
anantapur
Work from Office
Responsibilities: Deliver engaging training sessions Conduct process training Evaluate effectiveness of training programs Need 2 years Experience in NBFC/Banking/Gold Loan 1 year of Training experience is addon
Posted 2 months ago
4.0 - 9.0 years
3 - 5 Lacs
coimbatore
Work from Office
Greetings!!! Openings at Sagility for Process Trainer-(US Healthcare) Minimum of 4 years of experience as a Process Trainer in an International BPO. Excellent written and verbal communication skills, with strong interpersonal abilities. Proven experience as a Trainer in an International BPO environment. Strong presentation and Excel skills. Sound knowledge of basic training methodologies. Ability to work in US rotational shifts. Immediate joiners are mostly preferred. Interested candidates can share your resume to anitha.c@sagilityhealth.com
Posted 2 months ago
1.0 - 6.0 years
2 - 3 Lacs
noida
Work from Office
Responsibilities • Conduct sales training sessions for new hires and existing employees. • Develop training modules, presentations, and sales scripts. • Improve sales skills, product knowledge, objection handling, and closing techniques. • Monitor and evaluate the effectiveness of training programs. • Provide coaching and feedback to enhance performance. • Ensure training outcomes align with business sales goals. Requirements • HSC/Graduate • Experience: Minimum 1 -8 years in sales training or sales process (BPO/Telecalling /Field Sales). • Strong background in sales with target achievement. • Excellent communication and presentation skills. • Ability to motivate and mentor sales teams. Cont...
Posted 2 months ago
1.0 - 3.0 years
4 - 5 Lacs
pune, chennai
Work from Office
Job Title: Process Trainer Travel Account (Domestic Process) Location: Chennai/Pune Experience: 15 Years Shift: Rotational Shifts (Including Night Shifts, if required) Job Summary: We are seeking an experienced and enthusiastic Process Trainer with a background in the travel domain to join our training team for a domestic voice/non-voice process . The ideal candidate will be responsible for delivering engaging and effective training sessions, ensuring the continuous development of new hires and existing staff, and enhancing overall process knowledge and performance. Key Responsibilities: Execute training programs as per the business needs, ensuring smooth facilitation and timely delivery. Ev...
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
gurugram
Work from Office
Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/...
Posted 2 months ago
1.0 - 2.0 years
2 - 5 Lacs
bengaluru
Work from Office
Ensure invoices/activities assigned are processed within agreed SLA / TAT To meet set targets on volume and accuracy consistently To closely work with internal teams in resolving the issues / errors identified To support SPA/ SME in clearing the queries on time To identify inconsistencies / issues in the process and work with SME in resolving the same Good to have knowledge on financial modules of SAP Ensure process training completion within training period WHO YOU ARE: Graduate with specialization in finance Should have minimum 1-2 years of AP experience Knowledge of Excel and ERP(SAP) Proficiency in data entry management Effective verbal, written communication and interpersonal skills Pro...
Posted 2 months ago
3.0 - 8.0 years
5 - 8 Lacs
gurugram
Work from Office
providing the day-to-day functional direction to agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching & developmental feedback & readiness recommendations Required Candidate profile Proven experience in training methodologies & soft skills Process Training-Voice Process International BPO Exp 24*7 shifts 5 days working Suvidha Mahajan suvidham@emsol.co.in 9911254430
Posted 2 months ago
5.0 - 7.0 years
2 - 4 Lacs
bengaluru
Work from Office
ROLE PURPOSE & OBJECTIVE Should devise an overall or individualized training and development plan, strategize, oversee its implementation and assess outcomes. Identify training and developmental needs and drive suitable training initiatives, propose solutions and enhance process and project development. Engage with all necessary stake holders and cross functional teams to meet and establish training requirements. Enhance employees skills, performance, productivity and quality of work. Deliver training needs at the Phone banking unit Conducts training classes, which include content about the job, the Company, and different client programs Facilitates new hire training using the provided curri...
Posted 2 months ago
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