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0.0 - 2.0 years
1 - 6 Lacs
gurugram
Hybrid
Sales Training: Participate in structured training programs to learn about our products/services, sales processes, and customer relationship management.
Posted 4 days ago
1.0 - 6.0 years
3 - 7 Lacs
hyderabad
Work from Office
Job Description Process Trainer - Insurance Location - Hyderabad - Raheja Mindspace 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainings performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring. Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in English & Telugu Candidate should be comfortable working from office 6days - Mail - Bhagyashreeverma@policybazaar.com Hyderabad - Policybazaar Ground floor, Unit -111, Raheja Mind space IT tech park , Maximus Tower 2B, Hyderabad, Telangana 500081
Posted 4 days ago
15.0 - 20.0 years
6 - 10 Lacs
mumbai
Work from Office
Plans, project manages, executes & ensures training delivery (New Hire + Ongoing) for clients globally. Coach & Develop training specialists & managers in their core competencies. Observe class, nesting & BQM delivery Required Candidate profile Represents L&D in all relevant strategic and tactical forums; internal & external for the operating center. Partners with Service Delivery/Quality to determine needs
Posted 4 days ago
2.0 - 7.0 years
2 - 7 Lacs
bengaluru, karnataka, india
On-site
Role Responsibilities: Deliver training for tele and field collections teams Develop and update training content and product modules Ensure process adherence and performance improvement through coaching Coordinate with stakeholders for training needs and effectiveness Job Requirements: 35 years of experience in training or collections operations Proficiency in English, Hindi, and at least one South Indian language Strong skills in MS Excel and PowerPoint Must be a resident of Karnataka
Posted 4 days ago
9.0 - 14.0 years
9 - 14 Lacs
thiruvananthapuram, kerala, india
On-site
Review subject information obtained from multiple sources such as internal and subscription databases, provided documentation, public records, and open-source research. Review system generated alerts for potential risks, assess if additional EDD procedures are required to mitigate identified risks associated with that subject, and provide a written recommendation to conduct additional EDD procedures, in accordance with client and internal procedures. Determine if a subject is on a sanctions, watch, debarment, political exposure, or other prohibited entity list using proprietary databases and public records research, as necessary. Conduct targeted public records and open-source research to identify a subject s corporate, professional and risk profile such as criminal and civil litigation profile, regulatory profile, debt profile, and adverse media profile. Provide comprehensive and detailed written narrative of findings and potential risks. Co-ordinate and manage the day-to-day activities of the team. Motivating, coaching, and developing the team to achieve excellence in their daily deliverables. Ensure key SLAs of the Process are met consistently. Recognize opportunities for improvements to procedures by pro-actively offering ideas and solutions. Encouraging team input into procedures and practices - assisting them in developing their ideas. Responsible for all pertinent Reporting. What You Will Need : Minimum 9+ year of experience working in AML-EDD or related process, Out of which at least 1+ year experience in people management. Scope of Review and Investigation: Experience working on EDD, investigative due diligence, customer due diligence or other risk-based public records and open-source research review. Experience in conducting Quality Check on alerts reviewed by the EDD Analysts. Experience in conducting process training in the EDD domain, focusing on advanced concepts and practical applications. What Would Be Nice To Have : Proven experience in Stakeholder Management. Demonstrated investigation and analytical skills. Excellent verbal, written and interpersonal communication skills. Highly focused on quality. High performer who is recognized as a role model in their current role. Must be proficient with Microsoft Office (Excel/Word/PPT)
Posted 4 days ago
3.0 - 6.0 years
4 - 7 Lacs
thane, navi mumbai
Work from Office
Roles and Responsibilities Provide process training to healthcare professionals on Ar Billing, Cash Applications, Cash Posting, OJT, TNA, TTT, and RCM processes. Develop and deliver product trainings for new products or services in the US healthcare industry. Conduct RCM trainer activities to ensure compliance with regulatory requirements. Collaborate with cross-functional teams to identify training needs and develop customized solutions. Monitor trainee progress and provide feedback to improve performance. For more information contact me on - Neelam Shah 9594690866 Email - Neelam.Shahu@teleperformancedibs.com
Posted 5 days ago
2.0 - 7.0 years
3 - 4 Lacs
jamshedpur
Work from Office
Role & responsibilities To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor. Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team. Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon. Responsible for the certification of the new hire trainings at the respective center Responsible to increase training through put for the respective batch. Responsible for calibrating & shadowing of Trainees on a regular basis. Responsible for the MIS for the aligned process Responsible for the training deliverables) for the aligned process only Preferred candidate profile *Candidate must have 1yr+ exp as Process Trainer on paper *Salary will be upto 4 LPA ONLY Location:- Jamshedpur Interested candidate can share their cv at kavita.mehra@digitide.com.
Posted 5 days ago
2.0 - 7.0 years
7 - 8 Lacs
gurugram
Work from Office
Looking for B. Pharma/ M.Pharma/BDS for Process Trainer role' MNC in Gurgaon Responsibilities Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands-on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards. Maintain relevant product knowledge for each account by taking calls, attending client and cross-functional meetings (as needed), and side-by-side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis. Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures. Qualifications Education-Graduate in B Pharma/M Pharma/BDS Required Skills Bachelor's Degree in a related field with two to four years of relevant experience preferred. Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.). Strong communication skills, both written and verbal. Proficient in Microsoft Office. Demonstrated ability to multi-task, prioritize, and meet timelines of deliverables. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail. Sense of professionalism and ability to develop good relationships. Knowledge and experience in own discipline; still acquiring higher level knowledge and skills. Analyzes possible solutions using standard procedures and principles. Builds knowledge of the organization, processes and customers. Solves a range of straightforward problems. Receives a moderate level of guidance and direction. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in
Posted 5 days ago
3.0 - 5.0 years
3 - 6 Lacs
gurugram
Work from Office
Senior Analyst- Accounts Payable What this job involves - Receive and verify invoices for goods and services Monitor the weekly pay-run and record the manual cheque entries for accounting purpose. Preparing Daily Reports Inventory/Quality/Exception List Tracking and monitoring the aged items and take effective steps for closure. Handle mailbox for request and query management Perform daily transactions as per standard operating procedures Daily SLA adherence and reporting Provide assistance during internal/ external audits Perform WHT / TDS / TCS / GST workings as per country requirement Perform User Acceptance Training and Testing Provide new hire orientation and process training Perform other duties assigned as and when required i.e. process improvement initiatives, system implementation and ad-hoc projects Sounds like you To apply you need to have- Strong Finance background, Commerce graduate or Postgraduate is preferred. Preferably 3 to 5 years of working experience in AP MNC. Ability to multi-task and work in a dynamic and fast paced environment Team player and yet able to work independently SAP, PeopleSoft or Large Scale ERP financial systems experience a plus. Performance objectives Fulfil agreed SLAs with Onshore finance teams Improved internal procedures and compliance with policies Key skills Strong Excel skills Excellent analytical, interpersonal and communication skills with all levels of management
Posted 5 days ago
3.0 - 5.0 years
3 - 6 Lacs
bahadurgarh
Work from Office
Senior Analyst- Accounts Payable What this job involves - Receive and verify invoices for goods and services Monitor the weekly pay-run and record the manual cheque entries for accounting purpose. Preparing Daily Reports Inventory/Quality/Exception List Tracking and monitoring the aged items and take effective steps for closure. Handle mailbox for request and query management Perform daily transactions as per standard operating procedures Daily SLA adherence and reporting Provide assistance during internal/ external audits Perform WHT / TDS / TCS / GST workings as per country requirement Perform User Acceptance Training and Testing Provide new hire orientation and process training Perform other duties assigned as and when required i.e. process improvement initiatives, system implementation and ad-hoc projects Sounds like you To apply you need to have- Strong Finance background, Commerce graduate or Postgraduate is preferred. Preferably 3 to 5 years of working experience in AP MNC. Ability to multi-task and work in a dynamic and fast paced environment Team player and yet able to work independently SAP, PeopleSoft or Large Scale ERP financial systems experience a plus. Performance objectives Fulfil agreed SLAs with Onshore finance teams Improved internal procedures and compliance with policies Key skills Strong Excel skills Excellent analytical, interpersonal and communication skills with all levels of management
Posted 5 days ago
9.0 - 12.0 years
13 - 14 Lacs
hyderabad
Work from Office
Role: MANAGER TRAINING (Clinic Prior Authorization ) Location: Hyderabad A Training Manager for Clinic Prior Authorization oversees training programs to ensure staff efficiently and accurately navigate insurance pre-authorization processes, which involves designing curricula, developing training materials, and delivering instruction on payer requirements, documentation, and compliance. Key responsibilities include identifying training needs, collaborating with departments to align training with clinic goals, and staying current with evolving payor policies and electronic record systems. Key Responsibilities Curriculum Design & Development: Create, update, and maintain training materials, including manuals, presentations, and e-learning modules, focusing on all aspects of prior authorization. Training Delivery: Conduct engaging and effective training sessions for staff who handle prior authorization, ensuring they understand payor guidelines, required documentation, and system navigation. Needs Assessment: Work with department heads and staff to identify gaps in knowledge and skills related to prior authorization and determine specific training needs. Policy & Compliance Updates: Keep training content current with the latest changes in insurance regulations, payer policies, and healthcare compliance standards. Performance Monitoring: Evaluate the effectiveness of training programs and monitor the performance of trained staff to ensure consistent and accurate application of prior authorization procedures. Cross-functional Collaboration: Liaise with clinical staff, billing departments, and IT to ensure seamless integration of the prior authorization process into overall clinic workflows. System Expertise: Ensure trainers and staff are proficient with the Electronic Medical Record (EMR) systems and other software used for managing prior authorizations. Qualifications & Skills Prior Authorization Experience: Deep understanding of medical insurance pre-authorization processes, including working with various payors and navigating payer-specific requirements. Training & Development Expertise: Proven ability to design, deliver, and evaluate training programs effectively. Communication Skills: Excellent verbal and written communication skills to effectively train diverse audiences. Analytical Skills: Ability to analyze complex payor policies and translate them into clear, actionable training. Adaptability: Ability to stay updated with the constantly evolving healthcare industry, particularly in the area of prior authorizations. Regards Anushri +91 8667297727 anushrir.stw@gmail.com
Posted 5 days ago
4.0 - 9.0 years
5 - 8 Lacs
mumbai
Work from Office
The Quality and Training manager will play a critical role in ensuring our sales team delivers an exceptional customer experience. This individual will be responsible for monitoring and evaluating agent performance through call and ticket audits, as well as designing and delivering engaging training programs for new hires and existing staff. The ideal candidate has a strong understanding of call center operations, is an excellent communicator, and is passionate about helping others succeed. Main duties are as follows: Job Description: Training & Quality (Call Center) Training Management: Develop, implement, and continuously improve training programs for new hires (NHT) and tenured agents. Conduct needs assessments and identifies skill/knowledge gaps. Deliver engaging training sessions (classroom, virtual,) For call center partners. Create and maintain training materials (Scripts,Faq,s, Objection Rebuttals, and learning modules.) Monitor post-training performance to measure training effectiveness and make improvements. Drive various Contest via call center team to increase business Product Certifications records of training registers for Internal Audits Lead OJT Programs ensuring new hires starts contributing towards business. Quality Management: Design, implement, and oversee the call centers Quality Monitoring. Monitor agent interactions (calls, emails, scripts) to ensure compliance with policies. Provide actionable feedback and coaching recommendations to supervisors and agents. Analyze quality results to identify trends, risks, and areas for improvement. Prepare and present quality reports, insights, and recommendations to internal management. Facilitate calibration sessions with internal & external (Partner) Stakeholders to ensure scoring consistent Ensure QA conduct regular Audits of the BAU & Sales calls as per the SLA without any variance. Analyse the reports published by the call center QA and provide insights to training and operation team for performance. Stakeholder & Team Management: Collaborate with internal & call center managers to understand business objectives and translate them into training/quality initiatives. Partner with Operations (Internal & call center), to support performance. Lead and develop Training & Quality Analysts/Trainers, fostering a culture of continuous improvement. Ensure SLA adherence and KPI achievement related to quality and training outcomes. Required skill-set: Proven experience as a Quality and Trainer manager or a similar role in a call center environment. Strong knowledge of quality assurance methodologies and procedures. Excellent public speaking and presentation skills. Exceptional written and verbal communication skills. Strong analytical and problem-solving abilities. Proficiency with Microsoft Office excel for reports and analysis. Experience with a CRM or call center software is a plus Life insurance domain experience is mandatory Job requires travelling to Lower Parel, Bhandup & Ghansoli.
Posted 5 days ago
2.0 - 5.0 years
5 - 8 Lacs
hyderabad
Work from Office
Job Objective: The objective of this role is to design training material and deliver online/offline product training to recruiters / entrepreneurs on business portals product and features. Job Description: Manage end to end training needs for the recruiters / entrepreneurs of premium clients to improve product adoption and usage Work with the Customer Support team to assess the training needs and design training programs as per the clients requirements Educate clients on product capabilities and features to improve their stickiness Keep the clients abreast with new features by conducting refresher programs on a regular basis Conduct online/offline training sessions using tools such as webex, zoom, etc. Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs Serve as an advisor to the clients by answering all of their product related queries Required Skills: Excellent written and verbal communication skills Excellent presentation and facilitation skills Excellent interpersonal skills Ability to work independently and under pressure Desired Skills: Candidates with an exposure in presentation and content preparation / writing would be given preference Why Join Us: This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/
Posted 5 days ago
2.0 - 7.0 years
5 - 9 Lacs
noida
Work from Office
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moments notice, mastering consistency in an ever-changing world thats what it takes to get there. If that's something you want to be a part of, apply today! The Communication Coach is responsible for helping Teammates develop language and communication skills. The main tasks of the role are the following: design, develop, implement, track and measure effectiveness of the learning intervention provided. The Communication Coach is also expected to take part in a near hire onboarding program. The Communication Coach is expected to be a great communicator with the ability to effectively describe complex ideas and processes to different audiences. An effective Communications Coach is highly organized, proficient in time management, and is comfortable speaking and interacting in front of an audience. Responsibilities: Conduct a study to identify language and communications training needs Create a plan to prioritize intervention for each type of communication learning need Collaborate with the training manager in creating the Language and Communication training calendar for the year to equip and fill in competency gaps Design, develop, implement, measure effectiveness, and track strategic and tactical Leadership and Communications Skills Trainings Schedule and facilitate appropriate coaching sessions Oversee and facilitate workshops and individual coaching sessions when appropriate Prepare training aides such as module summaries, videos, and presentations Train and guide new employees Develop monitoring systems to ensure that progress of all employees in the program is being tracked Align with the established training strategy and determine the appropriate methodology to be used Partner with external vendors who can help in supplementing internal training courses Qualifications: At least 2 years of Language and Communications Coaching/Training experience in either the BPO, Contact Centre, KPO, or Digital Marketing industries Solid knowledge and experience in Language specific measures and interventions Excellent facilitation skills Strong English speaking and writing Knowledge and experience on Effectiveness Measures for both language and communications Project Management Skills Stakeholder Management Skills Excellent Coaching Skills Partnership and relationship building skills How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL .
Posted 5 days ago
2.0 - 7.0 years
8 - 12 Lacs
mohali
Work from Office
The Learning Experience Leader is responsible for helping Teammates develop language and communication skills along with designing and expanding training and development programs. The main tasks of the role are the following: design, develop, implement, track and measure effectiveness of the learning intervention provided and is also expected to take part in a near hire onboarding program. As a Learning Experience Leader, think of yourself as a leader that sets the standards and expectations through your conduct, work ethic, integrity, and character. You can also think of yourself as a creator in a way that you must create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams, for all general preparatory courses prior to enterprise endorsement. A Learning Experience Leader is expected to be a great communicator with the ability to effectively describe complex ideas and processes, proficient in time management, and is comfortable speaking and interacting in front of an audience. Responsibilities: Conduct a study to identify training needs and schedule and facilitate appropriate training sessions. Create a plan to prioritize intervention for each type of training need. Collaborate with the training manager in creating the training calendar for the year to equip and fill in competency gaps. Design, develop, implement, measure effectiveness, and track strategic and tactical Leadership and Communications Skills Trainings. Oversee and facilitate workshops and individual coaching sessions when appropriate. Prepare training aides such as module summaries, videos, and presentations. Train and guide new employees. Develop monitoring systems to ensure that progress of all employees in the program is being tracked. Align with the established training strategy and determine the appropriate methodology to be used. Qualifications: At least 2+ years of working experience in the related field (training or teaching experience), Communications Coaching/Process Training experience in either the BPO, Contact Centre, KPO, or Digital Marketing industries. Solid knowledge and experience in Language specific measures and interventions Excellent facilitation skills Strong English speaking and writing Knowledge and experience on Effectiveness Measures for both language and communications Stakeholder Management Skills Excellent Coaching Skills
Posted 5 days ago
2.0 - 3.0 years
2 - 3 Lacs
kolkata, lucknow
Work from Office
Job Role: Quality Analyst & Trainer Location: Lucknow & Kolkata Salary Package: 20K-26K Work from office Qualifications: Education: Any Bachelor's degree Experience: 6 months or above of experience in compliance, with a focus on data analysis and in training and development, with a focus on process training, in BPO (Customer Service) sector Skills: Strong understanding of organizational processes, workflows, and best practices Excellent communication, presentation, and facilitation skills Proficiency in Quality methodologies, tools, and technologies Analytical mindset with the ability to evaluate, assess and improve process and the outcomes MS-Office & G-Suite proficiency Collaborative, adaptable, and innovative approach to compliance and development Interview Mode: Virtual or walkin If interested please drop your resume on WhatsApp: HR Rajat: 8810706414 HR Siddharth: 9236454875
Posted 5 days ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process. 3. Structure On boarding Training requirements, Pre Process, Customer Visits etc. 4. Ensure that all new employees go through the defined new learning path for their respective roles in the account 5. Deliver pre-process and process training for new employees 6. Support new hires during OJT and GO-live 7. Provide refresher and remedial training for existing employees 8. Ensure all regulatory requirements are complied with from time to time 9. Maintain trainee data and information 10. Generate training reports from time to time 11. Support any administrative tasks like trainee roster and scheduling etc. 12. Create/Customize training content for delivery 13. Provide feedback and coaching to analysts on the floor 14. Take ownership for improvement in analysts performance 15. Analyze training needs for employees working for the account. 16. Responsible for account level Training metrics 17. Responsible for adhering to training standardization guidelines defined by the BU Training Function 18. Responsible to work with ops to bridge gaps during training Certifications and Assessments Standard Trainer Assessment & Domain Certification B2 - Domain Process Training Certification Education Graduate Knowledge Must Have 1 Good Hands on system & applications expertise 2 Fluent in English language skills 3 Excellent Communication and presentation Skills 4 Good Customer interaction skills 5 PC literate with good system navigation skills 6 Good Data input skills 7 MS Office (Excel, Word, Outlook) skills - Basic 8 Task Management & Organization skills 9 Problem solving skills 10 Professional experience in Industry environment 11 Ability to engage with the client and run/lead workshops 12 Excellent Facilitation and influencing skills Good to have Advanced Research Skills Content Design & Development Skills Experience in handling LMS activities Experience Must Have 1. A Deep Knowledge of the Business 2. The Ability to Measure and Assess Staff Training Needs 3. Strong Communication and Interpersonal skills 4. A Passion for Continuous Learning 5. Innovative Thinking 6. Embrace Efficiency Mandatory Skills: Claims_Processing . Experience: 3-5 Years . >
Posted 5 days ago
7.0 - 10.0 years
8 - 11 Lacs
pune
Work from Office
Were Hiring Lead Trainer (Soft Skills & Pre-Process Training) Location: Pune Compensation: Up to 10-11 LPA Experience: Minimum 7 years in training delivery Joiners: Immediate joiners preferred Key Responsibilities: Soft Skills Training Design and deliver modules on communication, leadership, teamwork, adaptability, emotional intelligence, etc. Assess individual skill gaps and create tailored development plans. Pre-Process Training Collaborate with process owners to understand workflows, standards, and expected outcomes. Train new hires on foundational concepts, company policies, compliance, and role-specific knowledge. Induction Programs Lead end-to-end onboarding for new employees. Introduce company culture, mission, vision, and values. Ensure smooth assimilation of new hires into their roles and teams. Training Design & Delivery Develop engaging, interactive content using modern learning tools. Deliver learning via workshops, online modules, and simulations. Evaluation & Reporting Track progress and learning outcomes with defined metrics. Collect feedback and continuously improve training effectiveness. Requirements: Minimum 7 years of experience in training delivery (soft skills, pre-process, induction). Strong content design and facilitation skills. Proven ability to engage participants and drive measurable outcomes. Call and book your interview slots 9742630123 /9986267393 /7829336034 /7829336202
Posted 6 days ago
1.0 - 4.0 years
2 - 3 Lacs
kolkata, dehradun, lucknow
Work from Office
Woodrock Infotech _ Kolkata _ Hiring for Process Trainer * Job Responsibilities - Ensure successful execution of training needs Measure program training effectiveness Conduct Monthly Business Reviews, Quarterly Business Reviews & Weekly Business Reviews to track performance. Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Participate in Internal & External Calibrations Manage Knowledge Check for New Hires & Production Staff Should be aware about terminologies like TNI, TNA, BQM, Throughput etc. Knowledge, Skills and abilities - Very Strong written and verbal communication skills (English) Customer/ Client Handling Skills Open to Work in 24X7, 6 days working Rotational Desired Candidate Profile - Education 12 pass is mandatory Min 1 years experience as a Trainer (Mandate) Strong understanding of and experience in product training in domestic / International BPO domain Looking for immediate joiners Interested candidates contact Kathakali@ 9836272131 or share CV to kathakali.rahman@woodrockgroup.in Role & responsibilities
Posted 6 days ago
2.0 - 7.0 years
8 - 18 Lacs
gurugram, greater noida, delhi / ncr
Work from Office
WE ARE URGENTLY LOOKING FOR THE GOOD TRAINNER IN THE FOLLOWING DISCILINE IMMEDIATELY 6 SIGMA ( MUST BE MASTER BACK BELT MBB L2) ON BOARDING TRAINING SOFT SKILL TRAINING e LEARNING PRODUCT TRAINING SALES TRAINING UPSKILLING TRAINING etc Required Candidate profile WE ARE LOOKING FOR THE GOOD & SMART TRAINNER TO PROVIDE TRAINING AT OUR CLIENTS DELHI NCR - MANUFACTURING INDUSTRY WE NEE FREE LANCER TRANNER IN ALL DISCIPLINE PLEASE CALL OR SHARE CV @ 8882795923 Perks and benefits GOOD BENEFIT ALONG WITH THE SALARY ON BUSINESS
Posted 6 days ago
5.0 - 10.0 years
3 - 7 Lacs
hyderabad
Work from Office
Job Title : Trainer Mapping Operations Location : Hyderabad Job Summary The Trainer is responsible for designing, implementing, and updating training programs to ensure excellence in map data operations. This role requires a strong understanding of map-related workflows and tools. Key Responsibilities Training Design and Delivery Develop and deliver comprehensive training programs for new hires and existing team members. Create learning materials, including manuals, SOPs, e-learning modules, and presentations tailored to mapping operations and tools. Conduct periodic refresher training sessions to keep teams updated on changes in tools, policies, and workflows. Operational Alignment Work closely with operations teams to identify knowledge gaps and provide targeted training solutions. Partner with quality and process excellence teams to ensure training programs support quality and efficiency goals. Act as the go-to resource for policy-related clarifications and queries from operational teams. Performance Monitoring and Improvement Continuously improve training methodologies to enhance knowledge retention and application. Monitor policy adherence through regular audits and recommend corrective actions where necessary. Stakeholder Collaboration Engage with clients and internal stakeholders to understand policy requirements and incorporate them into training programs. Provide detailed reports on training outcomes, policy updates, and areas for improvement. Serve as a bridge between operations, quality, and leadership to ensure cohesive policy implementation. Content Management Maintain a centralized repository for training materials and policy documents. Ensure all content is accessible, well-organized, and up to date. Leverage technology platforms for effective content delivery and tracking. Qualifications Education Bachelors degree Certifications in instructional design, training, or geospatial tools are an advantage. Experience 6+ years of experience in training, or a related field, preferably within map data operations. Proven experience in developing and delivering training programs for diverse teams. Prior exposure to map operation workflows, and tools, or GIS systems is highly desirable. Skills Strong communication and presentation skills. Analytical and detail-oriented mindset with the ability to evaluate training effectiveness using data. Proficiency in creating and managing policies and SOPs. Familiarity with GIS tools, map-related workflows, is a plus. Interested Candidate share CV/Resume at Mail - Trivedi@selectsourceintl.com
Posted 6 days ago
3.0 - 4.0 years
10 - 11 Lacs
gurugram
Work from Office
Hiring Sr. Process Trainer – Gurgaon (3+ yrs exp). Conduct training, monitor performance, ensure smooth transition to production. CTC 11.5 LPA, 24/7 shifts, 5 days, cab provided. Apply: Rashi.verma1@concentrix.com / 9560939175. contact: 9967545428
Posted 6 days ago
5.0 - 10.0 years
3 - 8 Lacs
gurugram
Work from Office
Greeting from Global Zone Hr Service We have opening for the Profile of Learning and Development (Trainer) - Jewellery We are looking for a dynamic and confident Trainer who will be responsible for delivering training sessions, recording training videos, and conducting training programs across various locations. The ideal candidate should be open to travel and have excellent communication and presentation skills. PACKAGE 60-65K Key Responsibilities: • Conduct in-person and virtual training sessions for employees, partners, and new joiners. • Record training videos, product demonstrations, and operational procedure videos as per company guidelines. • Ensure training content is engaging, up-to-date, and aligned with business objectives. • Travel to branch locations and client sites for delivering on-site training programs. • Assess training needs and provide feedback to improve learning effectiveness. • Coordinate with different departments for training material, schedules, and participant engagement. • Maintain training records, attendance, and feedback reports. • Assist in developing training modules, manuals, and video content. • Ensure adherence to company policies during training delivery and video recordings. Location * Udyog Vihar Phase 4 Sector 18 Gurgaon If Interested Kindly Share Updated Resume at t.globalzonehr@gmail.com with following Details Current Ctc Expected Ctc Notice Period
Posted 6 days ago
7.0 - 12.0 years
6 - 12 Lacs
pune
Work from Office
Role & responsibilities Assess and identify training needs within the organization. Develop training programs and materials that are engaging and effective. Organize and facilitate training sessions, workshops, and seminars. Monitor and evaluate the effectiveness of training programs and make necessary adjustments. Collaborate with department heads to tailor training programs to specific needs. Ensure training programs comply with legal and company policies. Maintain training records and track employee progress. Provide support and guidance to trainers and mentors.
Posted 6 days ago
4.0 - 9.0 years
6 - 10 Lacs
gurugram
Work from Office
What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: You will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and the other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees progress through questionnaires and discuss with their managers; Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the companys Code of Conduct.
Posted 6 days ago
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