1438 Process Training Jobs - Page 22

Hi Greeting from SHANTHI GEARS LIMITED Job Title: Technical Trainer Engineering & Industrial Gears Location : Coimbatore Experience : 8 to 10 Years Graduation: Engineering Job Description: We are looking for a skilled and passionate Technical Trainer to educate individuals in the engineering domain, specifically within the industrial gear business. The ideal candidate will be responsible for designing and delivering technical training programs to enhance the skills of freshers and existing employees, helping bridge the skill gap and drive continuous professional development. Key Responsibilities: Design, develop, and deliver technical training programs tailored to the needs of both freshers and experienced employees. Educate trainees on core engineering concepts, with a focus on industrial gears and related technologies. Collaborate with various departments to assess training needs and develop relevant course content. Simplify and explain complex technical subjects in a clear, engaging, and practical manner. Continuously update training materials to reflect technological advancements and industry trends. Evaluate trainee progress and effectiveness of training programs through feedback, assessments, and performance tracking. Support employees in adapting to new and niche technical skills aligned with organizational goals. Requirements: Proven experience and expertise in the engineering industry, preferably with a focus on the industrial gear sector. Solid technical aptitude and deep understanding of mechanical engineering concepts. Excellent communication, presentation, and interpersonal skills. Ability to break down complex information and deliver it in an accessible, engaging way. Passion for teaching, mentoring, and technical upskilling. Objectives: Contribute to the development of technical knowledge among new joiners. Minimize the skill gap among existing employees through structured learning. Foster a culture of continuous learning and innovation by introducing new technologies and niche skills.

Greetings from Homebazaar.com We are proud to get Certified as Great Place to Work '2024 Who are we? Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 12+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2023 -24. With these achievements under our wings, we also have expanded to new horizons, we are currently operational in 9+ metro cities across India. What is our requirement? Role: Senior Corporate Trainer Job Location : Vashi Experience : 2 Years to 8 Years Key Responsibilities: Deliver engaging sessions on communication, persuasion, customer handling, conflict resolution, and other interpersonal skills crucial for sales success. Ensure trainees gain in-depth knowledge of products/services, USPs, competitive positioning, and benefits to articulate value effectively to customers. Train new and existing employees on the end-to-end sales process, CRM usage, compliance protocols, and company-specific procedures. Monitor and guide employees during live calls or sales scenarios, providing real-time feedback to bridge the gap between theory and execution. Conduct focused training sessions on call structure, pitch delivery, objection handling, listening skills, and closure techniques for both inbound and outbound calls. Work closely with sales managers to identify skill gaps and develop customized training interventions. Track training effectiveness through assessments, feedback, and performance metrics. Regularly update stakeholders on progress and improvement areas. Qualifications: Bachelor's degree in any discipline (Training certification is a plus) 3+ years of experience as a Sales Trainer or similar role Proven experience in conducting classroom, virtual, and on-the-floor training session Strong knowledge of sales techniques and call center dynamics Excellent communication, presentation, and interpersonal skills Proficiency in MS Office and basic training tools (PPT, LMS, etc.) How to Apply? Kindly share your resume on chetna.deore@homebazaar.com and for more details contact on 8879002490

Core Responsibilities: 1. Deliver high-impact New Hire, Upskill, and Refresher Training focused on airline processes, GDS systems, and customer service excellence 2. Ensure full compliance with client and internal certification standards 3. Collaborate with Training Managers and stakeholders to align training outcomes with operational goals 4. Identify gaps and recommend improvements based on feedback and performance data 5. Develop, update, and maintain training content tailored to airline operations and client requirements 6. Ensure accurate documentation and reporting of training metrics in line with organizational standards 7. Work with internal and external stakeholders and drive process improvements and floor support 8. Create training programs to address skill gaps in employees by conducting regular TNA and TNI 9. Coach and provide feedback to trainees on their performance in class and on the shop floor 10. Control absenteeism and attrition in class and motivate the batch 11. Consistently achieve or exceed targets on quality and throughput in training 12. Participate in regular internal and external stakeholder interactions Desired Candidate Profile 1. Minimum 5 years of proven experience in training delivery, preferably in a fast-paced operations or BPO environment 2. Strong background in airline or travel industry is essential - preferably Reservations and Ticketing background 3. Expert-level proficiency in GDS platforms (e.g., Amadeus, Sabre, Galileo) with hands-on experience in process training 4. Solid understanding of customer service workflows and operational standards 5. Exceptional facilitation, communication, and stakeholder management skills 6. Demonstrated ability to lead teams, coach performance, and drive measurable training outcomes 7. Should have Voice training experience of more than 3 years in airline travel domain 8. Ability to work in shifts 9. Should have new hire training experience with adequate exposure to coaching and feedback of new and tenured agents 10. Ability to identify skill gaps in classroom and on the shop floor. Design customized training programs and track ROI 11. Good people management and organizational skills 12. Good knowledge of MS Office PowerPoint, Excel, and Word 13. Willingness to go over and beyond the regular delivery requirements during ramp/peak season 14. Good analytical and presentation skills Should be flexible to work from office

Roles and Responsibilities:- Design, Delivery & Execution Deliver Throughput as per the agreement on a continuous basis Deliver batch average AHT as per the agreement during OJT Lays special emphasis on DSATs, Errors, TCDs, CSAT, CQ parameters during the period of training and equip advisors of the sound knowledge on handling situations To create learning material for driving participant engagement. To liaise with partner and central support teams to source training material, best practices etc. for customization of learning modules as the case may be Assist in rollout of briefing/updates dissemination Maintain proper records and share proactively including of advisor performance Complete self-login hours of call taking and invest in self-development Maintain schedule of NHT & OJT Evaluate - Training Impact- (as applicable) in line with Kirkpatrick's model of Training Effectiveness Hosting updates and assessments on LMS/KMS and enrolling to the relevant target audience. Partner in ways that help achieve future targets of increased customer self-service, Cross-Sell, Up-Sell, Reduction in Escalations, Errors, and Complaint. 2. Vendor Training Co-ordination Market available training to employees and provide necessary information about sessions Design, prepare and order learning aids and materials Gather feedback from Vendor trainers and trainees after each training session Maintain updated curriculum database and training records Manage and maintain in-house training facilities and equipment Research and recommend new training methods, like gamification, quizzes etc. Co-ordinate training logistics with Vendor like venue booking, travel & accommodation booking etc. Maintain training records master tracker. 3. Vendor MIS & Dashboard Drive coverage and publish dashboards of learning to mapped stakeholder. 4.Content Development Translate complex business concepts into clear, concise and appealing content To liase with internal product SMEs, process SMEs to create content Rework on the existing content for updates. 5. Project Management & Deliverable Planning and successful initiation of the project End to end execution and meeting agreed SLA and deliverables Successful closure of project 6.Other Responsibilities Support & partner with partner and central team on various project, research, report and requirement basis Partnering with other role holders in the team to support other business vertical needs and requirement Innovative approach with foresight to sense future trends in training Contact Person HR Supriya -9289327281

Hello Candidate, Greetings from Hungry Bird IT Consulting Services Pvt. Ltd.! We're hiring a Trainers for our client. Job title : Trainer Industry: Petroleum Location: Across Telangana & Andhra Pradesh About the Role: Our client is seeking a dedicated and professional trainer for a project aimed at training employees at various leading petroleum organizations across Across Telangana & Andhra Pradesh. The role involves providing on-site training to pump staff to enhance their skills and ensure smooth operations. The trainer will be stationed at different locations at different times and will be required to travel extensively in a mobile training vehicle. Job Summary: This unique role follows a "1 month on the bus, 1 month at home" model. For one month, you will be actively delivering training on a mobile bus, followed by one month at home as a reserve trainer. Key Responsibilities: Conduct training sessions for employees at various petroleum outlets across Andhra Pradesh. Ensure all staff are properly trained in their respective roles, safety protocols, and customer service standards. Prepare and deliver training materials and assessments. Monitor and assess the performance of employees and provide feedback. Maintain records of training activities, attendance, and performance. Travel across Andhra Pradesh and stay at various locations as required. Salary & Benefits: Base Salary: 20,000 per month (paid every month, including the reserve month at home). Training Salary: 15,000 per month (paid when you are actively training on the bus). Daily Allowance: 300 per day (paid when you are on the bus). Weekly Off Allowance: 500 per weekly off (paid when you are on the bus). Travel expenses to and from your home to the bus location are covered. Key Requirements: Language: Fluency in Telugu (reading, writing, speaking), Hindi (speaking), and English (speaking) is mandatory. Experience: Prior experience in training or teaching roles is required. Excellent communication and interpersonal skills. Ability to work independently and manage time effectively while travelling. Knowledge of fuel station operations and safety standards is a plus. (Interested candidates can share their CV to shreya@hungrybird.in or call on 9701432176) Please furnish the below-mentioned details that would help us expedite the process. PLEASE MENTION THE RELEVANT POSITION IN THE SUBJECT LINE OF THE EMAIL. Example: KRISHNA, TRAINER, 4 YEARS, 15 DAYS NOTICE Name: Position applying for: Total experience: Notice period: Current Salary: Expected Salary: Thanks and Regards, Shreya 9701432176

Hello Candidate, Greetings from Hungry Bird IT Consulting Services Pvt. Ltd.! We're hiring a Trainers for our client. Job title : Trainer Industry: Petroleum Location: Across Telangana & Andhra Pradesh About the Role: Our client is seeking a dedicated and professional trainer for a project aimed at training employees at various leading petroleum organizations across Across Telangana & Andhra Pradesh. The role involves providing on-site training to pump staff to enhance their skills and ensure smooth operations. The trainer will be stationed at different locations at different times and will be required to travel extensively in a mobile training vehicle. Job Summary: This unique role follows a "1 month on the bus, 1 month at home" model. For one month, you will be actively delivering training on a mobile bus, followed by one month at home as a reserve trainer. Key Responsibilities: Conduct training sessions for employees at various petroleum outlets across Andhra Pradesh. Ensure all staff are properly trained in their respective roles, safety protocols, and customer service standards. Prepare and deliver training materials and assessments. Monitor and assess the performance of employees and provide feedback. Maintain records of training activities, attendance, and performance. Travel across Andhra Pradesh and stay at various locations as required. Salary & Benefits: Base Salary: 20,000 per month (paid every month, including the reserve month at home). Training Salary: 15,000 per month (paid when you are actively training on the bus). Daily Allowance: 300 per day (paid when you are on the bus). Weekly Off Allowance: 500 per weekly off (paid when you are on the bus). Travel expenses to and from your home to the bus location are covered. Key Requirements: Language: Fluency in Telugu (reading, writing, speaking), Hindi (speaking), and English (speaking) is mandatory. Experience: Prior experience in training or teaching roles is required. Excellent communication and interpersonal skills. Ability to work independently and manage time effectively while travelling. Knowledge of fuel station operations and safety standards is a plus. (Interested candidates can share their CV to shreya@hungrybird.in or call on 9701432176) Please furnish the below-mentioned details that would help us expedite the process. PLEASE MENTION THE RELEVANT POSITION IN THE SUBJECT LINE OF THE EMAIL. Example: KRISHNA, TRAINER, 4 YEARS, 15 DAYS NOTICE Name: Position applying for: Total experience: Notice period: Current Salary: Expected Salary: Thanks and Regards, Shreya 9701432176

Lead content design, curriculum development, and teaching aids creation. Develop case studies, projects, and assignments aligned to real-world accounting practices. Training Delivery Conduct engaging, hands-on sessions in Accounting, TallyPrime, Provident fund

Domain Expertise in Accounts Receivable, Accounts Payable and General Ledger Accounting Accountable for New Hire training, Nesting, Performance during 30-60-90 days period and overall knowledge management during BAU Take direction from training lead and execute deliverables Design process training plans with inputs from client SMEs Conduct training sessions for identified gaps and process betterment Assess the effectiveness of training material to be deployed for the KS program including the SOPs, Participant and Facilitator Guides, Learning Check Points, etc. Set-up daily/weekly huddles with trainees to track progress and resolve any issues Conduct audits, calibration with QAs & Training Need Assessment (TNA) for employees in BAU Operations Develop training interventions based on TNI for existing employees Review and revise the standard operating procedures periodically or as agreed with the client Ensure robust update management process is deployed and followed Ensure adherence to the training governance mechanism as outlined in Training Standard Document (TSD) Preparing, publishing and maintaining various training reports and dashboards Job Location- Pune Shift Timing- US shift (WFO Only) Qualifications Graduate with experience in Finance and Accounting ( AP,AR and R2R) with training delivery experience

About the role: We at Leap are looking to hire a sales trainer for the Leap Advantage vertical. It is a critical position that involves working closely with the stakeholders for training the New Hires, conducting On the Job Training, creating the training material. Key Responsibilities: Work closely with the stakeholders to train the current team and the new hires. Managing the sales training charter for the sales team. Build the content & drive the training effectiveness ( train as per business metrics). Process training excellence - Build, monitor and improve processes. Stakeholder Management / Consensus Building - Align training as per business needs. Stay up-to-date with the latest sales trends, tools, and techniques to ensure training material remains relevant. Work closely with sales managers and leaders to align training initiatives with business goals. Collaborate with product teams to ensure comprehensive product training for the sales force. Track and report on training activities and outcomes. Analyze sales performance data to identify trends and areas that may require additional training or support. Ideal Persona: Previous sales experience, preferably in an edtech. At least 1.5 years of experience in training. Proven experience in sales training, instructional design, or a related field. Strong communication and presentation skills. Ability to design and implement effective training programs. Familiarity with training software and platforms. Ability to handle multiple projects concurrently. Strong analytical skills to assess training effectiveness and ROI.

Role Title: Process Trainer Organization: AcuittyTech About the Company: AcuittyTech is a rapidly growing organization serving some of the largest global enterprises with scalable BPO and ITES solutions . With a remarkable 300% year-on-year growth , AcuittyTech stands out for its employee-first approach , high retention rate , and focus on people development . Role Overview: The Process Trainer is a crucial role responsible for delivering effective training programs that equip employees with the knowledge and skills required to meet business and client expectations. The trainer will focus on process knowledge transfer , soft skills , compliance , and performance enablement , ensuring new hires and existing team members perform effectively in their roles. Key Responsibilities: Training Delivery & Facilitation Conduct new hire (induction) training , refresher training, and cross-skilling sessions. Train employees on business processes, tools, policies, and client-specific protocols . Use interactive training methods to enhance understanding and retention. Training Needs Analysis Collaborate with operations and quality teams to identify performance gaps . Develop targeted training interventions to address specific knowledge or process issues . Curriculum Design & Content Development Create or adapt training materials , SOPs, guides, and assessments based on client and business needs. Update content to reflect process changes, client feedback, and best practices . Performance Monitoring & Evaluation Track trainee progress through assessments, mock calls/chats, and feedback . Work with operations to ensure seamless transition of trainees to production . Measure training effectiveness using metrics like productivity, accuracy, and feedback scores. Stakeholder Collaboration Coordinate with Operations, Quality, HR, and Client teams to align training with organizational goals. Participate in calibration sessions, audits , and continuous improvement initiatives .

About the Role: In this role you will lead learning programs from onboarding to leadership development, spot and fix skill gaps, drive digital learning, and manage a high-performing L&D team all while making sure training actually moves the needle for the business. Roles & Responsibilities: Conduct learning needs assessment to identify, plan, design/deploy and evaluate scalable onboarding and learning development programs Design and deliver onboarding, career pathing and leadership development programs Work in partnership with peers and other functional heads to identify key performance, skills & knowledge gaps, prioritizing actions and creating business- driven development solutions Identify, analyse and rectify operational issues in coordination with immediate supervisors Drive digital learning initiatives among counsellors, senior counsellors and other team members Conduct post training periodic assessments, ghost audits and evaluations Prioritize impending gaps and create scalable solutions to address the needs Facilitate, Organize & schedule regular training sessions Evaluate business impact of L&D initiatives & optimize learning solutions as per need Manage a team of L&D consultants & associates and be responsible for the units performance Drive shortlisting ability of the counselling organisation to expected levels. Drive the initial performance of new joiners, minimum activation. Train and scale up low performers. Lead and manage the team of L&D managers. Ideal Persona would have: 7-10 + years of relevant experience any industry Consultative Selling Experience is Mandate Excellent presentation and communication skills Prior experience leading digital learning initiatives, implementing or administering training in Learning Management System/LMS Prior experience in managing a team of 4-6 Expertise in assessing learning needs & knowledge gap among various departments and design remedial training programs Ability to conduct, monitor and implement training programs across the organization Ability to design and implement effective learning and development experiences. Superior technical skills & proficiency in using L&D tools Good to have Certifications such as PIER / QUAC / ICEF/ BC / AAERI Experience in a fast-growing start-up is plus.

About the Role : We are looking for an SAT Faculty for Math to lead our SAT Plus program. SAT Plus is an online live learning program through which students around the world can learn from highly qualified and trained faculty. The charter for this role will include: Conducting remote SAT Quant coaching sessions for individual students via video conferencing platforms Providing detailed feedback and progress reports to students and their parents/guardians. Keeping up-to-date with SAT exam changes and trends to ensure the curriculum remains relevant and effective. Maintaining communication with students and parents/guardians to address concerns and provide support as needed. The best candidate will tick all OR many boxes : Minimum 3 months of experience teaching SAT. Technologically savvy - you are confident handling Zoom, Whatsapp, etc Confidence and flair to handle large audiences Working Days and Time : 6 days a week with Mondays or Tuesdays off on a rotational basis. Timings: 6:00 PM 11:00 PM

About the Role: We are seeking an energetic and experienced Training Manager to lead and implement our organization's training and development initiatives. The ideal candidate will be passionate about learning and development, with a strong focus on enhancing employee performance and organizational effectiveness. Responsibilities: Training Needs Assessment: Conduct thorough needs assessments to identify skill gaps and training opportunities across the organization. Curriculum Development: should have basic understanding on Design, develop, and implement comprehensive training programs aligned with business objectives and employee needs. Content Creation: Create engaging and effective training materials, including presentations, manuals, and online courses. Training Delivery: Deliver high-quality training sessions, leveraging a variety of instructional methods (e.g., classroom, virtual, blended learning) as when needed Performance Measurement: Track and measure the effectiveness of training programs using relevant metrics and KPIs. Employee Development: Foster a learning culture by providing ongoing coaching, mentoring, and development opportunities. Budget Management: Manage the training budget, ensuring efficient allocation of resources. Stakeholder Management: Collaborate with external & internal leader to achieve year end goals Stay Updated: Keep abreast of industry trends and best practices in training and development. Six Sigma: Apply Six Sigma methodologies to improve training processes and outcomes. Added Advantage if, has Strong understanding of adult learning principles and instructional design Excellent communication and presentation skills Proficiency in using training delivery tools and technologies A passion for continuous learning and improvement Strong understanding of customer centricity and content creation

Job Description Title - Sales Training Manager Location - Hyderabad / Bangalore/ Chennai Role & Responsibilities: Manage and effectively deliver Regional Train-the-trainers/content dev/training coverage. Design and roll-out region-specific content by understanding regional training requirements by being in regular touch with Sales Head and respective unit heads. Coordinates with sales managers and internal teams to structure training plans of the region to meet business needs. Plan and schedule training calendar for the region and share with HO on a monthly basis. Coordinates with sales managers to structure training plans to meet business needs. Ability to manage the full training cycle, including in-person activities and web-based learning (LMS) Responsible for delivery of regional specific interventions for onboarding new and existing staff (ASE and above) Conduct Train-the-trainer in the regions for existing and new sales trainings i.e. Prarambh/Range Selling/District Buddy/GREAT5/ 8 Steps of Call etc. Ensure delivery of trainings through Sales trainers as per defined learning journeys Give inputs from market to management for development of relevant content. Induct and Co-lead Sales Trainers with direction and understanding of tasks to be done. Update training records to Central MIS for the region Co-lead on the job trainers with direction and understanding of tasks to be done. Ability to manage the full training cycle, including in-person activities and web-based learning. Maintain updated records of training MIS for the region. This profile also includes travel & market visits Sales trainer Qualification and Skills: Must have experience in sales, understanding of distribution channel, modern and traditional trade and GTM Experienced professional as a sales trainer and soft skills trainer Advanced customer service and time management skills Excellent oral and written communication skills Ability to design effective training programs Excellent sales coaching skills Education qualification: Bachelors degree or Post graduation Minimum 8 to 10 years of experience in training preferable in sales or product training Train-the-trainer certification Must Haves Should be proficient in at least 1 South Indian regional language - Tamil preferred

Key Responsibilities Product Development Support: Assist in the ideation, conceptualization, and implementation of new product features. Market Research: Conduct user research and competitive analysis to inform product decisions and identify new opportunities. Cross-Functional Collaboration: Work closely with marketing, sales, operations, and business teams to align product strategies with business goals. Documentation: Help create detailed product specifications, user stories, and acceptance criteria. Performance Monitoring: Track key metrics and KPIs to measure the success of product initiatives and suggest improvements. Backlog Management: Assist in backlog grooming and sprint planning to ensure timely delivery of features. Stakeholder Communication: Communicate progress, updates, and results to internal stakeholders.

About the Company ELITE Elite Elevators is a Chennai based Home Elevators Company in India. We are providing Home Lifts, Residential Elevators, Stair Lifts, Platform Lifts, Cog Belt Home Elevators, Gearless Residential Lifts and Hydraulic Home Elevators for Small House, Villas, Bungalows, Buildings and Luxury Homes to all over India. In a short span of time, Elite Elevators have established itself as the #1 Home Elevators Company in India. Our residential elevators are manufactured by ThyssenKrupp Access in a special facility in Pisa, Italy & follow European Standards of Home Lifts. These home lifts can be installed at under construction houses as well as existing homes, as our home elevators are tailor-made, pit less, they require no shaft & no machine room. Contrary to traditional & commercial lifts in India, our lifts are strictly manufactured for residential purposes for Duplexes, Bungalows, residential buildings & Villas. Post-installation our home elevators are certified by TUV, a third-party organization which measures product safety as per European Standards & guarantees your Peace of Mind. NIBAV We are a pioneer in the Home Elevator Industry with unique solutions to modern and traditional residential projects. With advancements in pneumatic technology, NIBAV offers state-of-the-art Home Elevator solutions with compact and bespoke luxury designs. As of 2024, we are 2000+ employees as a global family spread across 19 locations in India and 9 countries viz. Australia, UAE, Malaysia, Kenya, Nigeria, Mexico, Thailand, Ghana and South Africa. With an expert Business Development Team to a well-defined Customer Satisfaction Process, we are the fastest growing Home Elevator Organization in the Asian subcontinent. Our vision "Now Luxury in Every Home" is to present the valuable customers with an elevator that is of the imported standards, however at extremely affordable pricing. Thereby, ensuring that this Luxurious Home Elevator can now be a part of every Indian Home. Job Title: Training Manager Location: Chennai Department: Human Resources / Learning and Development Job Type: Full Time, Permanent Reporting To: Head of Learning & Development JD - Training Manager Key Responsibilities & Accountabilities: Strategic Development: Develop and execute targeted sales training programs specific to the Insurance, Automobile, or Financial sectors, aligned with the companys sales goals and industry requirements. Conduct needs assessments and market research to identify emerging trends and training needs unique to the industry. Program Management: Design and manage training programs, including onboarding for new hires and ongoing development for existing sales personnel. Ensure training content is relevant to industry standards and regulatory requirements, and is updated regularly to reflect changes in the sector. Training Delivery: Lead engaging and informative training sessions, utilizing a blend of classroom, virtual, and experiential learning methods tailored to the sector’s nuances. Provide one-on-one coaching and support to sales teams to apply training concepts effectively in real-world scenarios. Collaboration and Communication: Partner with senior leadership and department heads to align training initiatives with business objectives and sector-specific challenges. Communicate training plans, progress, and results to stakeholders, ensuring transparency and alignment with overall business strategies. Performance Tracking: Establish and monitor metrics to evaluate the success and impact of training programs on sales performance and productivity. Analyze feedback and performance data to continuously refine and enhance training strategies. Content Development: Create and maintain comprehensive training materials, including presentations, manuals, case studies, and digital resources, tailored to the Insurance, Automobile, or financial sectors. Ensure content accuracy and relevance, incorporating sector-specific scenarios and compliance requirements. Team Leadership: Manage and develop a team of training professionals, providing direction, support, and growth opportunities. Cultivate a high-performance training culture, fostering innovation and collaboration. Qualifications: Education: Bachelor’s degree in Business, Sales, Marketing, Human Resources, or a related field. Advanced degree or relevant certification is a plus. Experience: Minimum of 8+years of experience in sales training, with a focus on the Insurance, Automobile, or Financial sectors. At least 3-5 years in a senior or managerial role. Skills: In-depth knowledge of sales processes, methodologies, and best practices specific to the Insurance, Automobile, or Financial sectors. Proven ability to design and deliver impactful training programs and workshops. Excellent presentation, communication, and interpersonal skills. Strong analytical skills to assess training effectiveness and make data-driven improvements. Proficiency with training technologies and platforms. Preferred Attributes: Leadership: Demonstrated ability to lead and inspire a team, manage complex projects, and collaborate with various departments. Experience in a high-growth or large-scale organization within the Insurance, Automobile, or financial sector. Advanced certification in training and development (e.g., CPLP, ATD). Familiarity with industry regulations and compliance requirements. Competencies: Adaptability: Ability to adjust training methods and content to meet the needs of diverse audiences. Empathy: Understanding and addressing the individual development needs of participants. Creativity: Developing innovative and engaging training solutions. Problem-Solving: Effective in identifying and addressing challenges related to training and development. vafia.m@nibavlifts.com

Dear Aspirants, Greeting from Sagility!!.. Huge hiring for Process Trainers.. Job description: Schedule appropriate training sessions for new and existing employees Stay updated with the best training methods and modules Plan and implement an effective training curriculum Prepare hard copy training materials such as presentations, video module Should train freshers and existing employees in a batch-wise manner Collaborate with management to identify training needs for all employees Review training needs monthly Schedule and perform pre- and-post-training assessments and monitor progress Job Requirements: Must have experience in training multiple and large batches Should have a clear understanding of the Trainer role and must have Proven Coaching abilities Should have strong exposure on TNA/TNI Experience in creating and developing training content such as modules and process SOPs Mandatory Skills: Ideal candidature should have over all 4+ years of experience. Mandatory experience as process trainer on paper should be from the background of international Voice. Desired profile: Excellent communication, presentation, and interpersonal skills. Proven ability to build and maintain strong and effective customer and internal relationships Well versed in Soft Skills and training methodologies Knowledge of US culture Solid knowledge of the latest corporate training techniques Client Management skills Good with MS Office (Excel, Word & Power point) Excellent time management and organizational skills Must demonstrate the ability to work independently & prioritize multiple objectives in a rapidly changing environment Qualifications and Education and Mandatory Requirements: Bachelor's degree is must. Should have good experience on classroom training and prior experience in handling batches of fresher and existing folks Excellent facilitation, coaching (both in the virtual and F2F environment) Should have good exposure on MS Excel, word and PowerPoint Should have excellent English communication skills and facility skills Should be flexible to work in the shifts. Two Way Cab. Looking for Immediate joiners. Interested Candidates can share your updated CV to : anitha.c@sagilityhealth.com Regards, TA Team Sagility

We are seeking a dynamic and experienced Process Trainer to deliver effective training programs for our US Healthcare voice process, focusing on the Health and Welfare domain. The ideal candidate will be responsible for onboarding new hires, conducting refresher trainings, and ensuring consistent process understanding across teams. Key Responsibilities: Deliver New Hire Training (NHT) for US healthcare voice process Health and Welfare domain Conduct regular refresher and upskilling training sessions based on process updates and quality gaps Collaborate with Quality and Operations teams to identify training needs Design, update, and maintain training content, SOPs, and job aids Monitor training effectiveness through assessments, mock calls, and certification processes Maintain training MIS and prepare weekly/monthly training performance reports Ensure compliance with HIPAA and other regulatory guidelines in all training content Support nesting and transition phases for new joiners to ensure seamless ramp-up Must-Have Requirements: Minimum 1 years of experience as a Process Trainer in an International Voice Process Health and Welfare domain Strong knowledge of US healthcare benefits, insurance plans, and regulatory compliance Excellent presentation, facilitation, and communication skills Ability to manage end-to-end training cycles from planning to execution and evaluation Proficiency in MS Office (Excel, PowerPoint, Word) Preferred Skills: Prior experience in a BPO/KPO setup Exposure to virtual/remote training delivery tools Instructional design knowledge is a plus Training certifications (e.g., TTT, CPTM) are an added advantage

Muat have exp as a Quality Analyst/ Process Trainer in AML Transaction Monitoring. Cripto Currency Block Chain exp is required US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.co

Hiring for Sr Process Trainer/AM Training International Voice Process(Mandatory) Banking Process Require minimum 3years+ experience as Process Trainer in International BPO(Voice Process) Immediate joiners Shifts 24*7 CTC UPTO 11.5LPA 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8766331528 or mail their cv at jasleen@hiresquad.in

Greetings from Homebazaar.com We are proud to get Certified as Great Place to Work '2024 Who are we? Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 12+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2023 -24. With these achievements under our wings, we also have expanded to new horizons, we are currently operational in 9+ metro cities across India. What is our requirement? Role: Senior Process Trainer Job Location : Vashi Experience : 2 Years to 8 Years Key Responsibilities: Deliver engaging sessions on communication, persuasion, customer handling, conflict resolution, and other interpersonal skills crucial for sales success. Ensure trainees gain in-depth knowledge of products/services, USPs, competitive positioning, and benefits to articulate value effectively to customers. Train new and existing employees on the end-to-end sales process, CRM usage, compliance protocols, and company-specific procedures. Monitor and guide employees during live calls or sales scenarios, providing real-time feedback to bridge the gap between theory and execution. Conduct focused training sessions on call structure, pitch delivery, objection handling, listening skills, and closure techniques for both inbound and outbound calls. Work closely with sales managers to identify skill gaps and develop customized training interventions. Track training effectiveness through assessments, feedback, and performance metrics. Regularly update stakeholders on progress and improvement areas. Qualifications: Bachelor's degree in any discipline (Training certification is a plus) 36 years of experience as a Sales Trainer or similar role Proven experience in conducting classroom, virtual, and on-the-floor training session Strong knowledge of sales techniques and call center dynamics Excellent communication, presentation, and interpersonal skills Proficiency in MS Office and basic training tools (PPT, LMS, etc.) How to Apply? For Better Opportunity Share your Resume on priya.verma@homebazaar.com

Basic Function Responsible for processing transactions received from the Onshore team on a daily basis. Essential Functions 1. Process various transactions for Annuities and investments 2. Transaction processing using multiple applications 3. Verify all necessary documents and details before processing any transaction. 4. Understand and interpret the handwritten documents from US customers Primary Internal Interactions TL/ AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development. Manager for the purpose of settling issues left unresolved by the TL/AM and monthly evaluation of performance. Process Reviewer for the purpose of feedback and audit. Trainers for the purpose of pre-processing and process training. Primary External Interactions Process Subject Matter Expert for the purpose of seeking clarifications/ missing information. Organizational Relationships Reports To: Team Leader/ AM - RIS BOSS Maintenance Supervises: None Skills Technical Skills Computer navigation skills Keyboarding and data entry Knowledge of MS Excel, Basic knowledge of MS Word, PowerPoint, Internet Process Specific Skills Call Center Experience would help Data entry skills Soft Skills (Mandatory) Good written and oral communication skills Strong understanding and comprehension of the English language Good Analytical, and problem-solving skills Very High Detail Orientation Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast-paced work environment Team player Positive attitude Soft skills (Desired) Demonstrate ability to work independently and in a team environment Self-disciplined and results-oriented Education Requirements Bachelor s degree (Any Stream) or diploma education. Work Experience Requirements Freshers for Associate Role and At least 1 year of relevant work experience for Sr. Associate Role

Key Responsibilities: Conduct Training need identification, prepare and implement Training calendar programs Lead Induction Training and bring clarity about Company policies and procedures Leadership Development: Implement leadership workshops to enhance managerial and strategic decision-making capabilities of senior engineers. Technical Expertise: Conduct specialized technical training sessions including up-to-date engineering practices, innovations, and industry standards. Program Evaluation: Evaluate and refine senior-level training programs, ensuring alignment with engineering goals and business objectives. Able to perform vendor management and establish institutional tie-ups and arrange external training programs Mentorship: Foster mentorship relationships that enable knowledge sharing and professional development within the engineering team.

Positions General Duties and Tasks In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Requirements for this role include: Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM. High school diploma 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions **The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend s basis business requirement. **All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.

Job Summary We are looking for a proactive and experienced Assistant Manager - Trainer to join our Training & Development team. The ideal candidate will be responsible for designing, delivering, and evaluating training programs across departments especially focused on our call center agents. This role requires strong communication skills, a keen understanding of adult learning principles, and the ability to align training with organizational goals. Key Responsibilities Conduct onboarding training for new joiners across call center and support teams. Design and deliver product/process training sessions for existing employees. Create effective training modules, presentations, and handouts. Identify training needs by evaluating strengths and areas of improvement. Conduct refresher training sessions and soft skills development programs. Monitor and evaluate training effectiveness through feedback and performance metrics. Partner with team leaders and department heads to ensure consistent delivery of quality service. Maintain training records and provide regular reports to senior management. Support in the implementation of Learning & Development initiatives company-wide. Key Skills & Competencies Excellent communication, facilitation, and presentation skills. Strong interpersonal and stakeholder management abilities. Ability to manage multiple training sessions and priorities. Sound knowledge of adult learning methodologies. Analytical skills for training needs analysis and performance evaluation.