2088 Process Training Jobs - Page 17

Responsibilities: * Develop soft skills curriculum & deliver sessions * Conduct process training programs * Facilitate leadership development workshops * Manage customer service training initiatives Health insurance Provident fund Work from home Over time allowance

We are looking for a highly motivated and enthusiastic individual to join our team as an OJT - HR in the hospitality industry. This role is open to freshers with no prior experience required. Roles and Responsibility Assist in managing recruitment processes, including scheduling interviews and maintaining candidate records. Coordinate training programs for new hires, ensuring seamless onboarding into the organization. Develop and implement effective employee engagement strategies to boost morale and productivity. Collaborate with the HR team to design and implement HR policies and procedures aligned with organizational goals. Provide administrative support to the HR department, including dat...

About the Job We are changing the way people think about customer service, and we need your help! Were seeking a Trainer to deliver training modules and run classes for our team members. Are you a leader with a passion to help people learn? This role is responsible for delivering training materials to our team members using creative teaching techniques. Were looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development. As Training Facilitator, You Will Provide training to new and existing employees Develop and deliver training plans and curriculum to classes of up to 25 people Develop and utilize a variety of creative teaching techniques D...

Responsibilities: - Train students on Credit processing officer role like loan processing etc. - Train students on perform sourcing of leads, securing of docs and some fw-up post-disbursement. - Train students to Grow in confidence and resilience.

Roles and Responsibilities Design and deliver training programs for sales teams, focusing on process training, product knowledge, and soft skills development. Conduct needs analysis to identify skill gaps and develop targeted training solutions. Develop and maintain relationships with clients to understand their requirements and preferences. Collaborate with subject matter experts to create engaging content for classroom-based sessions. Monitor trainee progress, provide feedback, and evaluate the effectiveness of training programs. Desired Candidate Profile 2-7 years of experience in Sales Training or related field (BPO/Call Centre). Strong understanding of Sales training, OJT (On-the-job Tr...

So what does a Senior Learning Experience Manager really do? Think of yourself as someone responsible for the day-to-day training programs and initiatives across all sites, so not just anyone is qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because its time to imagine what its like being a Senior Learning Experience Manager. Imagine yourself going to work with one thing on your mind: that you will select, train, and provide work guidance for Training Managers and Supervisors. As you tackle your new tasks for the day, you know that it will lead to...

So what does a Senior Learning Experience Manager really do? Think of yourself as someone responsible for the day-to-day training programs and initiatives across all sites, so not just anyone is qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because its time to imagine what its like being a Senior Learning Experience Manager. Imagine yourself going to work with one thing on your mind: that you will select, train, and provide work guidance for Training Managers and Supervisors. As you tackle your new tasks for the day, you know that it will lead to...

Location : Bangalore & Vijayapura Fluent in Kannada (spoken ) mandatory. We are seeking a dynamic Training Manager - L&D with proven experience in the life insurance sector , to lead workforce capability development aligned with our organizational strategic needs. Key Responsibilities Align learning & development (L&D) initiatives with organizational plans and workforce needs. Understand local learning preferences and tailor programs accordingly. Be recognized as a subject-matter expert in Financial Services & Insurance. Facilitate engaging learning sessions with strong presentation and facilitation skills. Stay updated on emerging trends in Life Insurance & Financial Services. Obtain releva...

Role Overview This is an individual contributor role focused on consulting internal and external stakeholders to address business challenges related to training, knowledge management, and transition support. The ideal candidate will bring deep domain expertise in Finance and Accountingspecifically Accounts Payable (PTP)—along with strong instructional design and facilitation capabilities. Key Responsibilities Design, develop, deliver, and certify trainers on learning principles, facilitation, and coaching skills. Deliver domain-specific training in Accounts Payable (PTP), leveraging rich experience in Finance and Accounting. Conduct communication and need-based training sessions to enhance w...

* Job Title- AM/DM Training (Insurance) * Location - Bangalore * Experience 8+ years *Team Handling Role Key Responsibilities: 1)Insurance Background: *The candidate must have a strong background in the insurance industry. 2)Property & Casualty (P&C) Insurance: *Specific experience in Property & Casualty (P&C) insurance is required. 3)Learning and Development Expertise: *The candidate should have experience as a Learning People Partner. *They must be capable of identifying and addressing training needs for various requirements. 4)Team Management Experience: *A minimum of 2-3 years of team management experience is essential. Advanced Excel Skills: *Proficiency in Advanced Excel is mandatory. ...

To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor. Ensuring Improvement of Quality Scores of Employees Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team To ensure that the agent numbers from a New Hire team who enter the re OJT stage is maintained at the lowest Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon. Utilize the Web based training at the center Coordinate for the logistics requirement forth training at the resp...

Service Trainer - (Hindi Speaking) Location: Pune - Aundh Job Type: Full-time We are looking for an enthusiastic and fluent Hindi Trainer to join our team! In this role, you will be responsible for training our phlebotomists, making sure they are fully prepared to provide excellent home service to our customers. Key Responsibilities: Conduct Phlebotomist Training in Hindi: Deliver comprehensive training sessions for new and existing phlebotomists, primarily in Hindi. Home Service Procedures: Teach best practices for providing our home collection services. Customer Communication: Train phlebotomists on how to communicate effectively and professionally with customers during calls and at home. ...

Trainer Location: Chandigarh and Moga Job Type: Full-Time Salary: Negotiable Key Responsibilities: Conduct IELTS training sessions for Listening, Reading, Writing, and Speaking. Assess students strengths and weaknesses to provide personalized feedback. Develop lesson plans and practice materials Monitor progress and guide students on strategies for improvement. Stay updated with IELTS exam patterns and requirements. Job Type: Full Time Job Location: Chandigarh Moga

PES Trust is looking for Commercial Practice Trainer to join our dynamic team and embark on a rewarding career journey. Develops and delivers training modules on commercial operations, business communication, and client management. Assesses employee performance, identifies skill gaps, and designs training plans aligned with company goals. Conducts workshops, simulations, and evaluations to enhance productivity. Maintains training documentation, updates content as per market trends, and ensures continuous professional development across commercial teams. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our u...

Roles and Responsibilities Design and deliver training programs for insurance processes, including mapping, TNI (Training Needs Identification), and TTT (Training Transfer). Develop and maintain training materials, such as manuals, guides, and presentations. Conduct needs analysis to identify gaps in employee knowledge and skills related to insurance processing. Collaborate with subject matter experts to create engaging learning experiences that meet business objectives. Evaluate the effectiveness of training programs through assessments and feedback mechanisms. Mapping experience is mandatory

Hi Job Seekers, We are hiring for a Multinational BPO at Bangalore location! We are seeking a skilled and enthusiastic Process Trainer to join our team. The role involves training new hires and existing employees on process knowledge, product updates, and standard operating procedures. CTC- up to 4.5 LPA ( With 3k quarterly bonus + Performance bonus incentives ) for Process trainer CTC- up to 7 LPA ( With 3k quarterly bonus + Performance bonus incentives ) for AM CTC- up to 4.5 LPA ( With 3k quarterly bonus + Performance bonus incentives ) for QA CTC- up to 9.5 LPA ( With 3k quarterly bonus + Performance bonus incentives ) for Manager OPs Note- We need multilingual candidates like English + ...

Senior Training Manager - Trust & Safety Business - Hyderabad Role Training and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes. Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the Account. Have backgrounds in business, leadership, human resources, development and education. Include enhancing employees skills, performance, productivity and quality of work DO Identifying and assessing future and curren...

Role Purpose The purpose of the role is to deploy and execute SDA framework across deals within LOB, review and support operation in meetings operational parameters as per MSA and SOW and provide value add services to the clients in the LOB. Do 1. Deploy the Service Delivery Assurance framework for the LOB within Enterprise a. Connect daily with the SDA account team members to review SLA/ KPI performance b. Set standards for the SDA framework deployment with the team c. Provide guidance on and review initiatives identified by the SDA account team d. Interact and work closely with Operations, WFM and HR to identify key operational metrices and areas of focus within the LOB e. Drive capability...

Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process....

Job Roles & Responsibilities : Excellent organization and project management skills - this will require aggressive planning, organizing and coordinating, negotiating, establishing effective cross-team relationships, prioritization, and delivery against objectives. Strengthen internal processes for communications, needs identification, internal facilitator management and reporting dashboards and metrics. Identify opportunities for ongoing process improvements and drive team to implement such projects. Responsible to design and facilitate Training Programs Delivery of Batches in adherence to times lines Conducting Training Needs Analysis Training Metrics and Performance Dashboards Content Deve...

Job title Assistant Assistant Manager - RCM Training Position Position Position Position Position summary The Assistant Manager for RCM Training is responsible for the overall strategy, development, and delivery of training programs for employees in the Revenue Cycle Management department. This role ensures that all new hires and existing staff are proficient in RCM processes, compliance standards, and healthcare regulations. Key responsibilities Training strategy and development Develop, implement, and maintain a comprehensive training strategy for all RCM roles, including new hire onboarding, cross-skilling, and ongoing professional development. Collaborate with operations, quality assuran...

Company: Globiva Location: Gurgaon (Work from Office) Working Days: 6 Days Job Title: Training Manager BPO Experience: 7-12 Years (Training + Team Handling) Key Responsibilities: Manage and lead a team of trainers, Lead Trainers and AM Training across multiple BPO processes (Voice/Non-Voice Sales & Customer Service). Design, develop, and deliver training programs covering process, product, and soft skills. Conduct Training Need Identification (TNI) and Training Need Analysis (TNA) to improve performance and productivity. Monitor and evaluate training effectiveness, ensuring agents are production-ready. Collaborate closely with Operations and Quality teams to enhance performance metrics. Driv...

Company: Globiva Location: Gurgaon Job Summary Globiva is hiring a Sales Process Trainer with a minimum of 1 year of BPO training experience. The trainer will be responsible for NHT, OJT, refresher sessions, PKT, and continuous sales capability building, ensuring high throughput and strong training efficacy. Key Responsibilities Conduct New Hire Training (NHT) on sales process, product knowledge, objection handling, compliance, and systems. Drive smooth transition of trainees from NHT to OJT (nesting phase) ensuring readiness for production. Deliver Refresher Training to improve sales conversion, upselling, cross-selling, and compliance adherence. Conduct Pre-Knowledge Tests (PKT), assessmen...

Dear Aspirants, Sagility is hiring for Process Trainer's.... Candidates should have experience from International Voice process training. Eligibility criteria: • Education: Any Graduate • Experience: 3+ Years • Should have good experience on classroom training and prior experience in handling batches of fresher and existing folks • Excellent facilitation, coaching (both in the virtual and F2F environment) • Should have good exposure on MS Excel, word and PowerPoint • Should have excellent English communication skills and facility skills Should be flexible to work in the shifts. Roles & Responsibilities: • Collaborate with the Claims Administration management team to identify training needs a...

Greetings from 1Point1 Solutions.. Hiring for Collections Process Trainer(DRA Certified, Fin Tech) Looking for an Immediate joiners Designation : Process Trainer Experience : 1 - 3 Years of an Experience into process training into Collections (or) Fin-Tech Experience can apply Qualification : Any Graduates can apply Salary : Decent hike on Previous (max is upto 5LPA based on skillset) Joining : Immediate Joiner Languages : Collections - English + Any 2 regional languages Languages : Fin-tech - English + Hindi Interview Rounds : 3 1.Ops Round 2.Presentation Round 3.Client Interview Interested candidate can call to HR Pruthvi - 9620664492 or kindly share your updated CV on same watsapp Number.