2078 Process Training Jobs - Page 14

Job Track Description: Assists others in achieving goals. Broad technical expertise and industry knowledge. Ability to manage hiring and termination actions and training for multiple employees. Manages performance appraisals and pay reviews for team members. Accountable for functional, operational, and program management. General Profile. Supervises daily tasks of the business, technical support and production teams Responsible for team results Works within established precedents and practices. Evaluates and organizes information to solve for problems and challenges Ability to work without supervision. Functional Knowledge Comprehensive understanding of processes, procedures, systems, and co...

Job Summary 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process. 3. Structure On boarding Training requirements, Pre Process, Customer Visits etc. 4. Ensure that all new employees go through the defined new learning path for their respective roles in the account 5. Deliver pre-process and process training for new employees 6. Support new hires during OJT and GO-live 7. Provide refresher and remedial training for existing employees 8. Ensure all regulatory requi...

We are seeking a qualified and experienced GDA (General Duty Assistant) Trainer to join our team in Pakur, Jharkhand. The ideal candidate should possess relevant domain expertise and a passion for skill development and training. Perks and benefits Food and accommodation included.

Openings In good Bpo.Minimum 2-4 years of experience in training, preferably in BPO, KPO, or shared services environment.•Exp with both classroom and virtual training methods.Knowledge of US mortgage/title industry (preferred but not mandatory). Required Candidate profile Openings In good Bpo.Minimum 2-4 years of experience in training, preferably in BPO, KPO, Exp with both classroom and virtual training methods.Knowledge of US mortgage/title industry (Not Mandatory)

Updating training methods for new and existing hires, conducting monthly reviews, analyses, and report preparations, providing end-to-end product knowledge training & implementing an effective curriculum are essential for managing training sessions. Required Candidate profile - Sales training and development - Sales strategy and planning - Communication and presentation - Leadership and team management - Time management and organization

Updating training methods for new and existing hires, conducting monthly reviews, analyses, and report preparations, providing end-to-end product knowledge training & implementing an effective curriculum are essential for managing training sessions. Required Candidate profile - Sales training and development - Sales strategy and planning - Communication and presentation - Leadership and team management - Time management and organization

You will be responsible for providing process/tool trainings to new hires and sharing best practices with colleagues through process and tool training. Additionally, you will handle both internal and external audits and lead small client projects. It is essential to identify issues with processes handled in the team and drive a process to find and implement solutions through automation or process update. Your role will also involve providing high-quality administration support for all clients, coordinating the work within the team, and ensuring quality service to existing clients by proactively identifying potential problems/solutions and producing timely and accurate work products. Moreover...

Hiring for "Trainer - T&Q" at Mahindra Integrated Business Solutions - Goregaon, Group company of Mahindra. Designation : Trainer Job Description: Develop and update training materials, including presentations, manuals, and handouts, to ensure they align with the latest processes, tools, and company objectives. Deliver engaging and interactive training sessions for new hires, existing employees, or specific teams based on organizational requirements. Customize training content to meet the specific needs of the team, process, or client. Provide refresher training for existing employees on new tools, processes, or updates. Skill Sets Required: Should have relevant experience into Training for ...

Key Responsibility: Mandatory experience in Trust & Safety training Design, implement, and manage training Collaborate with internal and external stakeholders Minimum 7 years of leadership experience in Training & Development Lead, mentor, guide team Required Candidate profile At least 3 years of experience in Digital Marketing or Content Moderation training Knowledge of Advertising, Marketing, and LMS tools is a plus Expertise in L&D strategy, content design and training

Key Responsibilities: Conduct in-store training sessions for retail sales staff on laptop features, technology, and brand USPs. Deliver interactive training modules including product demonstrations, competitive comparisons, and customer handling techniques. Regularly visit multiple retail outlets across Bangalore to ensure consistent training coverage. Monitor and report on sales staff performance, training effectiveness , and store readiness . Ensure visual merchandising guidelines and brand compliance at each outlet. Gather feedback from the field to help improve product messaging and training content. Build strong relationships with retail staff to foster brand loyalty and advocacy. Requi...

Roles and Responsibilities Conduct product trainings to enhance knowledge of home loans, customer service, and leadership skills. Develop training programs for mortgage sales teams on insurance products, processes, and soft skills. Analyze training needs and design customized solutions to improve performance metrics. Deliver engaging training sessions using various methods such as classroom instruction, online modules, or on-the-job coaching. Monitor trainee progress and provide feedback to ensure effective learning outcomes.

Key Responsibilities: Facilitate comprehensive process and communication skills training for new hires, focusing on chat, email, and voice customer service channels. Provide hands-on floor support and coaching to agents during their initial live sessions, ensuring smooth transition and confidence. Conduct regular assessments and knowledge checks to evaluate agent performance; deliver constructive feedback to promote continuous improvement. Perform Training Needs Analysis (TNA) to identify gaps in agent skills, particularly in communication and soft skills, and design targeted interventions. Develop and update training materials, including manuals, guides, presentations, and e-learning conten...

Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process....

Job Overview: We are seeking a highly skilled and experienced Tenured Trainer for GIS Mapping process. The ideal candidate will bring a strong foundation in facilitating training sessions, mentoring new hires, and ensuring training effectiveness in a fast-paced, high-volume environment. Shift: 24*7(Night). Exp-Minimum 2 years of experience in a Trainer role (preferably in mapping, annotation, or a tech-driven process). Location-Hyderabad. Mandatory Skills- GIS exposure + Communication Skills + Cognitive abilities. Candidates need to create a presentation on any training related topics. Key Responsibilities: Deliver end-to-end training for new hires in the Mapping process, both virtually and ...

Profile - Process Trainer (International Process) Location - Noida Salary - upto 6.5 LPA Qualification - Any Graduate Experience - 1-3 Years Skills - Excellent Communication skills Contact us - Rahul Aryan (HR) - 9315128616 (Call/Whatsapp)

Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process....

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

We are looking for a skilled Process Trainer to join our team in the BPO/Call Centre industry. The ideal candidate will have 2 to 6 years of experience and be based in TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED. Roles and Responsibility Develop and implement effective training programs for employees. Conduct regular training sessions to enhance employee skills and knowledge. Create engaging learning materials and presentations. Evaluate training effectiveness and provide feedback. Collaborate with management to identify training needs. Maintain accurate records of training activities and results. Job Requirements Proven experience as a Process Trainer or similar role. Strong communicati...

We are looking for a Senior Technical Trainer to join our growing internal Technical Training team.This is a critical and highly visibly position which will have extensive exposure to stakeholders across all segments. We are looking for passion, energy, and commitment in a dynamic, global, and fast-paced environment. The senior technical trainer is a collaborative, results focused individual with a demonstrated ability to build strong relationships. They are experienced in the delivery of impactful training programs. The successful candidate will demonstrate technical know-how, consulting skills, and ability to deliver effective learning solutions. What you'll do You'll deliver high-impact t...

The Trainer would be responsible for process and soft skills training to new hires and existing agents. The role involves facilitating engaging sessions, monitoring trainee performance, certifications, conducting TNIs, and supporting floor readiness.

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named...

We are looking for a highly skilled and experienced Assistant Manager to lead our Learning & Development team. The ideal candidate will have a strong background in hospitality and excellent leadership skills. Roles and Responsibility Develop and implement comprehensive learning strategies to enhance employee performance. Design and deliver training programs tailored to meet business objectives. Conduct needs assessments to identify skill gaps and recommend solutions. Collaborate with cross-functional teams to align learning initiatives with business goals. Manage the budget for learning and development projects. Evaluate the effectiveness of training programs and make recommendations for imp...

We are looking for a highly skilled and experienced Training Manager to join our team. The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills. Roles and Responsibility Develop and implement comprehensive training programs to enhance employee skills and knowledge. Conduct training sessions, workshops, and seminars to promote continuous learning and growth. Design and deliver customized training materials, including presentations, manuals, and online courses. Evaluate the effectiveness of training programs and recommend improvements. Collaborate with subject matter experts to create engaging and interactive training ...

Greeting from Teleperformance...!! We are looking for a Process Trainer to train our customer support group (inbound/outbound on the following, Call handling process Soft skills Communication skills Query resolution The desired candidate should possess the following (but not limited to) Should have an in depth knowledge of call handling process. Proficiency in Soft skills training Audit customer calls and give feedback to customer support group and concerned stakeholders Documenting training progress and reporting to concerned stakeholders Should have classroom training experience including running orientation programs for new joiners in customer support group Should have knowledge of indust...

Job Description Process Trainer - Insurance Location Bangalore 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-goi...