2078 Process Training Jobs - Page 12

Role & responsibilities We are seeking a highly motivated and experienced Process Trainer to join our dynamic team, supporting our North America Voice Customer and Technical ISP business. The successful candidate will be responsible for designing, delivering, and evaluating training programs that equip our customer service and technical support agents with the knowledge and skills necessary to provide exceptional service. This role requires a deep understanding of customer service best practices, technical support processes, and a passion for adult learning. Minimum of 1 year of experience in a training role within a call center or customer service environment. Proven experience supporting a...

- Provide support in regulatory reporting and documentation. - Assist in developing and delivering compliance training programs for employees. - Collaborate with different departments to ensure compliance with anti-money laundering (AML), Know Your client.

Role & responsibilities Develop a deep understanding of consumer behavior to design effective training programs. Create and customize training content aligned with business objectives. Identify training needs of diverse teams including Channel Sales, Direct Sales, Loyalty Sales, and Pre-Sales. Design and deliver training programs for Channel Partners and Alternative Channel Partners associated with the brand. Conduct engaging and impactful training sessions to drive performance and capability building across teams. Continuously evaluate training effectiveness and incorporate feedback for improvement Collaborate with leadership and cross-functional teams to align training initiatives with bus...

BIG BASKET is Hiring: Training Assistant Manager (Bangalore - Dasanapur) Location: Bangalore Experience Required: 6-12 years in Training Management (minimum 2+ years in a Team Management role) Industry Preference: Hospitality, E-Commerce, Retail, or Logistics Role & responsibilities Big Basket is looking for an experienced Training Assistant Manager to drive learning initiatives, behavioural training programs, and training cycle activities across regions. The ideal candidate will have strong leadership, communication, and analytical skills with a passion for mentoring and developing people. Key Responsibilities * Ensure every trainer across all lines of business and locations is certified on...

Conduct new hire training and refresher sessions for employees. Design and update training modules, SOPs, and process manuals. Facilitate classroom and on-the-job training (OJT) for employees. Assess trainee progress using tests, role-plays. Required Candidate profile Strong communication and presentation skills. Ability to engage and motivate learners. Process knowledge and ability to simplify complex information. Minimum 2 years of experience as a Trainer

Job description : Mega Walk-In Drive @Ocube Services || Hiring on immediate basis Mega Walk-In Drive || 5.5 days Working : Day Shift Noida Location: Work from office (Sector 63 ) Key Responsibilities A. Training Delivery Conduct New Hire Trainings (NHT) focused on end-to-end process, systems, and policies. Deliver refresher and upskilling sessions to reinforce process adherence and drive continuous learning. Facilitate floor readiness sessions and provide on-the-job support during nesting or OJT phases. Customize delivery based on process complexity, LOB requirements, and agent proficiency levels. B. Content Development & Maintenance Develop and update SOPs, knowledge bases, and training dec...

Job Title: RCM Trainer Company: Prochant Location: Chennai Experience: Minimum 4+ years in End-to-End RCM Shift: Night Shift Job Description: We are looking for an experienced RCM Trainer to join our dynamic team at Prochant. The ideal candidate should have a strong understanding of end-to-end Revenue Cycle Management (RCM) processes and a passion for training and developing team members. Key Responsibilities: • Conduct training sessions for new hires and existing employees on RCM processes, tools, and best practices. • Design and update training materials, process documents, and assessments. • Monitor training effectiveness through evaluations and feedback. • Work closely with operations an...

Hiring for Process Trainer -Pune (Banking Process) Graduate Experience - 3 years(at least two years in process training In a Banking process) Salary - 4.8 LPA Rotational Day shift (9am to 9pm) Excellent Comms Skills Share cv@9988352892 HR-Sonali

Greetings from 1Point1.. Immediate hiring for Process Trainer Looking for an Immediate joiners Designation : Process Trainer Salary : 3.5 - 4 LPA Qualification : Any Graduate Languages : English + Kannada + Tamil + Telugu Working Place : Bangalore Interested candidates can call to HR Pruthvi - 9620664492 or share your updated cv to same watsapp number

Role & responsibilities 1) Responsible for training new team members as well as facilitating on-going and ad-hoc training. 2) Assist with content development and support training projects. Preferred candidate profile 1) Strong presentation and facilitation skills. 2) Communication and interpersonal skills; ability to work across teams and levels. 3) Basic skills in Excel or Google Sheets. Call/Whatsapp Mariyam - 7302214372

Preferred candidate profile Minimum 4 years experience into process or communication trainer Should be aware of training KRA's and responsibilities (TNI/TNA) Strong Presentation and facilitation skills Basic skills in Excel and google sheets Hyderabad location Package upto 13 LPA max Immediate joiners only For more details, contact on below Chhavi Bhatt 8955611211 Chhavi.bhatt@manningconsulting.in

Minimum 2-4 years in the aviation industry (as cabin crew, ground staff, or customer service). o At least 2+ years of exp in process training delivery in a BPO or similar setup STRONG GDS EXPERIENCE Vikas @ 8527840989 vikasimaginators@gmail.com

Trainer Job Description Job Title: Product & Soft skills Trainer Location: Ramky selenium building, Financial district, Gachibowli, Hyderabad. Reports To: Training Manager / Operations Manager Job Summary: The Trainer is responsible for designing, developing, and delivering training programs to call center staff. The role ensures that all team members are equipped with the necessary knowledge and skills to provide excellent customer service and meet performance standards. The trainer will collaborate with management and subject matter experts to identify training needs and continuously improve training materials. Key Responsibilities: Conduct initial training for new hires, including product...

JD - L&D Consultant Beat Trainer Location Coimbatore Employment Type Permanent Job (Full Time) Functional Area Training Education Graduate Company Profile www.centumlearning.com The incumbent will be responsible for beat training . Ideal Candidate Profile (Essential Attributes) 3-5+ years of work experience Graduate . Prior training experience Sales/Retail/training (telecom) experience required Need to open for Travel in local area. Need to have Classroom/Online/Field Training Experience. Other Attributes Should be able to multitask and handle complexity and ambiguity Should be able to handle a team of 10-15 trainers Should have above average communication and writing skills Target Industry/...

As a Training Specialist in Insurance Sales, you will be responsible for providing training to individuals with a qualification of HSC/Graduates. Your primary focus will be on imparting knowledge and skills related to Insurance Sales. To excel in this role, you should possess 1-2 years of experience in process & BPO product training, with a solid background in Insurance Sales. The ideal age range for this position is between 18 to 38 years. Effective communication in English, both verbal and written, is a key requirement for this role. Key Responsibilities: - Provide training in Insurance Sales to individuals with HSC/Graduate qualification - Require 1-2 years of process & BPO product traini...

To be responsible for onboarding new hires, ensuring all staff strictly adhere to established processes. Includes conducting regular audits, creating training materials, and delivering engaging sessions for different teams across the organization. Work from home Health insurance Provident fund

Position Overview As a Sales Trainer at Vedantu, you will play a pivotal role in driving the success of our sales team by equipping them with the necessary skills, knowledge, and strategies to excel in their roles. You will design and deliver impactful training programs that blend sales techniques, product knowledge, and industry insights specific to the edtech sector. By leveraging your expertise in sales methodologies, facilitation, and business impact, you will enable our sales professionals to effectively communicate the value of our solutions while directly contributing to the growth and profitability of the business. Key Responsibilities: Develop and implement a comprehensive sales tra...

Responsibilities: * Design and deliver corporate training programs * Conduct leadership, soft skills, behavioral, process, product, sales & customer service trainings * Analyze training needs and manage delivery Health insurance Provident fund Work from home

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to impr...

Job Summary: We are seeking a dynamic and experienced Trainer to join our Domestic BPO team. The ideal candidate will be responsible for delivering effective training programs to new hires and existing employees, enhancing communication skills, product knowledge, and process expertise to ensure high-quality customer interactions. Key Responsibilities: Conduct induction programs for new hires and refreshers for existing employees. Deliver process training related to domestic BPO campaigns (voice/non-voice). Develop and update training materials, SOPs, and assessments as per process changes. Evaluate trainee performance through tests, role-plays, and mock calls. Provide floor support post-trai...

International Voice Process Trainer We are seeking an experienced International Voice Process Trainer to join our team in Hyderabad. The ideal candidate will have a strong background in training delivery and process training, with a focus on international voice processes. Location Hyderabad Responsibilities Design and deliver comprehensive training programs for international voice processes to ensure high-quality service delivery. Develop and maintain training materials, including manuals, guides, and presentations, to support training delivery. Conduct training sessions for new hires and existing employees to enhance their skills and knowledge in international voice processes. Collaborate w...

We are looking for a highly skilled and experienced Training Manager to join our team in the hospitality industry. The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills. Roles and Responsibility Develop and implement comprehensive training programs to enhance employee skills and knowledge. Conduct regular assessments and evaluations to measure training effectiveness. Collaborate with department heads to identify training needs and develop targeted programs. Design and deliver training sessions, workshops, and seminars to employees at all levels. Maintain accurate records of training activities, including attendanc...

Maintain training records and ensure compliance with internal and external audit requirements Roles and Responsibilities Develop customized training materials, including presentations, manuals, and online modules. Design and deliver process training programs for travel/aviation industry professionals, focusing on international processes. Desired Candidate Profile 3-5 years of experience in aviation management or related field with a focus on customer service, cabin crew activities, ground staff activities, or travel domain. Strong understanding of international process flows in the travel/aviation industry. Excellent communication skills with ability to engage audiences effectively through p...

We are looking for a highly skilled and experienced Assistant Manager - Training to join our team at Welcomhotel by ITC Hotels. The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills. Roles and Responsibility Develop and implement comprehensive training programs to enhance employee skills and knowledge. Conduct needs assessments to identify training gaps and develop targeted solutions. Design and deliver engaging training sessions, workshops, and coaching programs. Evaluate the effectiveness of training programs and recommend improvements. Collaborate with cross-functional teams to align training objectives with bu...

Role Overview We are seeking a detail-oriented and proactive Quality Analyst to join our Collections team The ideal candidate will be responsible for monitoring and auditing collection calls, conducting regular calibrations, and providing insights to improve overall customer experience and compliance Proficiency in both English and Hindi is essential for this role Key Responsibilities Audit outbound collection calls to ensure compliance with company policies and regulatory guidelines Evaluate call quality and provide constructive feedback to collection agents Identify process gaps and recommend actionable solutions to enhance performance Conduct periodic calibration sessions with team leads ...