1438 Process Training Jobs - Page 12

Job Description Process Trainer - Insurance Location Kochi 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainings performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring. Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in English Candidate should be comfortable working from office 6days - Mail -Bhagyashreeverma@policybazaar.com Kochi - Address: 4th Floor, Arya Bhangy Pinncle, Sahodaran Ayyappan Rd, Elamkulam, Kochi, Ernakulam, Kerala 682020, India

Job Description Process Trainer - Insurance Location Hyderabad 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainings performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring. Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in English Candidate should be comfortable working from office 6days - Mail -Bhagyashreeverma@policybazaar.com Ground floor, Unit -111, Raheja Mind space IT tech park , Maximus Tower 2B, Hyderabad, Telangana 500081

Greetings, Great opportunity to be a part of Ienergizer as a process trainer . Requirements :- Overall, 3 years Experience in Call Centre /other industries with 1 Years Experience as Trainer. Graduation is must. BPO experience. Customer Service experience. Roles & Responsibilities :- Advanced Communication Skills: Ability to train agents on handling sensitive and complex issues, including de-escalation techniques. Emotional Intelligence: Training agents to recognize and manage their emotions and those of customers. Crisis Management Training: Educating agents on managing critical situations calmly and effectively. Scenario-Based Training: Using real-world scenarios and role-playing to prepare agents for high-stress interactions. Presentation Skills: Engaging and effective delivery of training materials. Knowledge of Training Methods: Understanding of adult learning principles and various training techniques. Patience and Empathy: Ability to support and guide learners at different levels. Analytical Skills: Assessing training effectiveness and identifying areas for improvement. For more information contact the below mentioned. Vinay - 9910155221 vinay.sehrawat@ienergizer.com Salary Upto 6 LPA Warm Regards, Talent Acquisition Team Ienergizer

Leading BPO in Bangalore Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in International Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Urgent hiring for Process Trainer role at IEnergizer Noida!!! Click here for more info: https// wa.me/917678370584 Designation: Process Trainer/Sr. Process Trainer Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports like Training Calendar, maintaining Batch Tracker, attendance, RAG report and Calibrations etc. Collaborating with other trainers, SMEs, supervisors and managers to identify training needs and develop strategies. Conducted TNI, Refresher Trainings and Mapping their Efficacy for Improvement Ensuring timely delivery of training batches on floor along with supporting OJT Daily Dip check, monthly PKT through Gamification and shared reports with clients. Conducted Supervisor meet once in a week with OPS, Quality regarding the process updates. Desired Candidate Profile: - 1-4 years of experience in Process Training or Product Training in BPO/Call Centre industry. Excellent communication, presentation, and facilitation skills with the ability to engage diverse audiences. Proficiency in MS Office applications (Word, Excel, PowerPoint) for report preparation and presentation purposes. Perks & Benefits: - Corporate work environment Job Location - Noida Sec 60. Salary 45K Work From Office Interested candidates are requested to connect on below mentioned contact no. HR POOJA- 7678370584 We are looking for immediate joiners!!!

Job Summary: We are looking for an experienced and passionate Process Trainer to join our team in the Domestic BPO sector. The ideal candidate will be responsible for training new hires and existing employees on process knowledge, soft skills, and product/service guidelines, ensuring readiness for live operations. Key Responsibilities: Conduct induction and process training for new hires. Develop and deliver training modules based on client requirements and internal standards. Ensure trainees achieve the desired productivity and quality benchmarks during the training phase. Maintain training trackers, attendance, and performance reports . Identify skill gaps and provide refresher training sessions to improve performance. Collaborate with operations and quality teams to ensure alignment of training with actual process needs. Participate in call audits, coaching, and feedback sessions. Continuously improve training methods and materials based on feedback and performance analysis. Key Skills: Strong communication and presentation skills (Hindi & English) In-depth understanding of domestic BPO processes (BFSI) Good interpersonal and coaching abilities Proficiency in MS Office (Excel, PowerPoint, Word) Analytical and reporting skills Qualification: Graduate in any discipline (preferred) Minimum 1 year of experience as a Trainer in a domestic BPO environment Preferred Qualities: Positive attitude and team player Adaptable and quick learner Target- and result-oriented

~IMMEDIATE JOINERS ONLY!!!! ROLE : Process Trainer (SALES) LOCATION : Gurugram (sector 44) and Delhi NCR (Patel Nagar) Candidate should be comfortable working from office 6days Kindly share your resume at 9667761607 - HR Rashi. Job Responsibilities: Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainings performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc. Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring. Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Candidate should be comfortable working from office 6 days

Leading BPO in Pune Hiring for Process Training Manager International Voice Process Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 15LPA Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training across New Hire batches Manage/create process SOPs and training refreshers Drive C-Sat & E-sat initiatives to add value to the Process and customer Support administrative tasks Manage training MIS for classes and other related training work Interdepartmental coordination & communication Should be able to contribute to process improvements and innovation in the training function Update oneself regularly with Company policies & report any Security Incident that is observed Keep Companys and Customer information confidential and not disclose to unauthorized individuals and outsiders Willing to work 6 days a week and on rotational shifts in a 24/7 environment. Night shift in scope Key Skills and knowledge: Excellent communication skills Fluent in English Proficient in MS Office Working Experience in the Travel Industry (Preferred) Good people management, Interpersonal skills and Teamwork Continuous Process Orientation Ability to prioritize Ability to meet deadlines Detail oriented Ability to work under pressure Time Management Educational Qualification: Graduate / Postgraduate Interested candidates can mal their cv at simmi@hiresquad.in or call at 8467054123

Training and Development of Dealer Service Overall Monitoring STC & RTC activities & Performance, New Training Center Establishment To liaise with Service Technical, PD & OEM suppliers and develop training content. To develop new training module and Training hand outs To vet all new SOPs Developing training calendar based on the training needs STC Administration and Manpower database management Identifying the training needs and ensure the availability Update of Skill Level (Dealer Technician, Supervisors & ALSEs) Monthly MIS Circulation Attendance of Outsourced Employees Expense statement of Outsourced Employees Making Approval Note for New training Centres and other STC related activities Developing the technical/soft skills competency Monitoring Training quality To prepare and review syllabus for all training modules annually AL Service engineer refresher training. Planning OJT Competency Mapping Training Need Identification Study the requirement of SMT In-house Tools & Meteorology Maintenance

Urgent hiring for Process Trainer role at IEnergizer Noida!!! Click Here to Apply 9711881552 Designation: Process Trainer/Sr. Process Trainer Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports like Training Calendar, maintaining Batch Tracker, attendance, RAG report and Calibrations etc. Collaborating with other trainers, SMEs, supervisors and managers to identify training needs and develop strategies. Conducted TNI, Refresher Trainings and Mapping their Efficacy for Improvement Ensuring timely delivery of training batches on floor along with supporting OJT Daily Dip check, monthly PKT through Gamification and shared reports with clients. Conducted Supervisor meet once in a week with OPS, Quality regarding the process updates. Desired Candidate Profile: - 1-4 years of experience in Process Training or Product Training in BPO/Call Centre industry. Excellent communication, presentation, and facilitation skills with the ability to engage diverse audiences. Proficiency in MS Office applications (Word, Excel, PowerPoint) for report preparation and presentation purposes. Perks & Benefits: - Corporate work environment Job Location - Noida Sec 60. Salary 45K Work From Office Interested candidates are requested to connect on below mentioned contact no. HR SHOBHA - 9711881552 We are looking for immediate joiners!!!

2yr exp as a BPO Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Must Know-English and Hindi WFO Bangalore and Bhubaneswar only not for Delhi/NCR neither Kolkata Required Candidate profile 1 yrs exp into ecommerce process WFO Bangalore and Bhubaneswar only not for Delhi/NCR neither Kolkata Must Know-English and Hindi Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Job Title: Training and Quality Specialist Immediate Joiner Preferred Department: Sales B2C Location: Noida and Gurgaon Reports To: Training Manager Job Type: Full-Time Should have Sales Process experience Position Summary: We are looking for a detail-oriented and proactive Training and Quality Specialist to support our Sales B2C department. This role is responsible for conducting quality audits of sales interactions and assisting with the delivery of training programs to improve overall sales effectiveness and customer experience. Key Responsibilities Quality Assurance & Audits Conduct regular audits of sales calls, emails, and other customer interactions to ensure compliance with company standards, sales processes, and customer service expectations. Evaluate communication quality, product knowledge, and policy adherence using established QA scorecards. Provide actionable feedback to sales agents and work with supervisors to address performance gaps. Maintain accurate QA records and generate regular reports on findings and trends. Training Support Assist in the delivery of onboarding and ongoing training for new and existing sales staff. Support the development of training materials, including presentations, guides, and e-learning content. Facilitate refreshers, and coaching sessions in collaboration with senior trainers or managers. Gather feedback from trainees and contribute to training improvement efforts. Cross-functional Collaboration Work closely with team leads, supervisors, and QA analysts to ensure training and quality initiatives are aligned with business goals. Escalate recurring issues and recommend process improvements to training or QA leadership. Qualifications & Skills Bachelors degree preferred or equivalent work experience. 2--4 years of experience in sales quality assurance or training, ideally in a B2C environment. Strong communication and coaching skills. Attention to detail and ability to analyze performance data. Proficiency with CRM systems (ZOHO) and QA tools. Comfortable presenting in group settings and working independently. Experience with AI based audit is a plus.

Hello Job seekers!! Greetings From ShiningStars ITPL Are you ready to elevate your career in the BPO industry? We are looking for highly motivated and skilled individuals to join the team as a Team Lead / Process Trainer / Quality Analyst in the BPO E-commerce process. This is a unique opportunity for a dynamic professional to take on a multifaceted role, driving performance, ensuring quality, and developing talent. PLEASE READ THE JOB DESCRIPTION CAREFULLY BEFORE APPLYING. NOTE: IMMEDIATE JOINERS PREFERRED OR MAX 30 DAYS OF NOTICE PERIOD CAN BE CONSIDERED. 6 Days working and 1 Rotational Week off. No cab facility. Locations: Shivaji Nagar and Kudlu Gate Qualifications: Bachelor's degree or equivalent experience. Proven experience in a BPO environment specifically in an E-commerce process. Demonstrated experience in a leadership, training, or quality assurance role. Strong communication, coaching, and interpersonal skills. Excellent analytical and problem-solving abilities. Ability to work in a fast-paced, dynamic environment. Experience: Team Leader - 4 years of overall BPO experience and 1 year as Team Leader on paper is mandatory. Process-Trainer - 3 years of overall BPO experience and 1 year as a Process Trainer on paper is mandatory. Quality Analyst - 3 years of overall BPO experience and 1 year as a Quality-Specialist on paper is mandatory. Key Responsibilities: Team Leadership: Manage a team of customer service representatives, ensuring they meet and exceed performance targets. Provide regular coaching, feedback, and performance evaluations to team members. Foster a positive and collaborative team environment. Handle escalations and complex customer issues effectively. Process Training: Develop and deliver comprehensive training programs for new hires and existing employees. Create training materials, including presentations, user guides, and knowledge base articles. Conduct refresher training to ensure team members are up-to-date with process changes and new policies. Quality Analysis: Monitor and evaluate customer interactions (calls, emails, chats) to ensure adherence to quality standards and company policies. Identify trends and root causes of quality issues and provide actionable feedback to the team and management. Conduct quality audits and provide insights to improve overall process efficiency and customer satisfaction. Collaborate with the training and operations teams to implement corrective actions. Feel free to connect over call or share your updated resume on WhatsApp @ 9569433682 - Indrajeet Please share this job with your friends/colleagues/any job seeker, so that you can be a helping hand for someone who is/are looking for a job or job change. For more job updates or any job-related query, you can join my WhatsApp group as well, link given: https://rb.gy/elrvxh

NIRMAN ORGANISATION is looking for Trainer - ITES to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis Were offering this role at senior analyst level What youll do As a Customer Service & Operations Credit Analyst, you ll be responding to queries from customers promptly and tactfully within our SLAs. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Your day-to-day will include: Authorising and investigating all transactions to our KPIs Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience Supporting with process training and knowledge sharing in the team

Key Responsibilities: Daily Operations: 1. Assign daily tasks to testing engineers based on FAT priorities. 2. Conduct toolbox talks and ensure PTW compliance before energizing power supply trolleys. 3. Supervise testing activities to ensure adherence to WIS and HIRA guidelines. 4. Monitor and ensure readiness of panels before FRT. 5. Address technical queries with support from FAT Leads. 6. Track and report daily testing output and team attendance. Safety & Compliance: 1. Identify and intervene in unsafe acts and conditions. 2. Ensure strict adherence to EHS guidelines and participate in internal/external audits. 3. Maintain records of PTW, unsafe acts/conditions, and test equipment calibration. Equipment & Documentation: 1. Oversee calibration, maintenance, and upgrades of testing equipment. 2. Ensure proper documentation of test procedures, findings, and results. 3. Operate various types of test equipment as required. Training & Development: 1. Provide product and process training to test engineers. 2. Mentor junior engineers and support cross-functional team (CFT) collaboration. Additional Duties: 1. Maintain 5S and general upkeep of the work area. 2. Participate in audits and problem-solving activities. 3. Occasionally perform duties of Final Quality Release Engineer or FAT Supervisor. 4. Visit vendor premises for in-process inspections. 5. Suggest improvements in quality and safety processes. Minimum Qualification Required for the job Degree in Electrical with 4-6 years' experience or Diploma in Electrical with 6-8 years' experience.

Job Description We are looking for a dynamic and experienced Process Trainer to join our team in Bangalore. The ideal candidate should have a strong background in the BPO industry, with a passion for training and upskilling teams to deliver exceptional customer service. Prior experience with e-commerce accounts will be an added advantage. Key Responsibilities Conduct effective process training sessions for new hires and existing employees. Ensure smooth knowledge transfer of processes, policies, and product knowledge. Design and deliver training modules and refresher sessions as per business requirements. Track training effectiveness through assessments, feedback, and performance metrics. Identify knowledge gaps and collaborate with stakeholders to bridge them. Maintain training reports, records, and documentation accurately. Work closely with the Quality and Operations team to improve process adherence. Update training content regularly to align with process or business changes. Requirements Minimum 3 years of overall experience in the BPO industry. At least 1 year of experience as a Process Trainer in a customer service/Domestic BPO environment. Experience handling an e-commerce account will be an added advantage. Excellent communication skills in English and Hindi. Strong presentation, interpersonal, and facilitation skills. Proficient in creating engaging training content and using training tools. Must be a graduate from a recognized UGC university . 6 days working with 1 rotational weekly off .

Handling end to end process Training for new hire team as per the client need. Mock calls & feedback sessions. Prepare training materials Training on rebuttal strategies Required Candidate profile Must have handled & trained the teams of domestic BPO. Excellent comn skills.

2yr exp as a BPO Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Must Know-English and Hindi Required Candidate profile 1 yrs exp into ecommerce process WFO Bangalore Must Know-English and Hindi Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Responsibilities of a Process Trainer Developing training modules and materials tailored to specific processes Conducting interactive training sessions and workshops Assessing employee performance and providing feedback Updating training materials based on process changes or improvements Maintaining records of training activities and employee progress Requirements and Skills Proven experience as a process trainer or similar role Excellent communication and presentation skills Ability to assess and address individual training needs Familiarity with modern training techniques and tools Strong organizational and team management skills International BPO experience required Comfortable for rotational shift/ rotational off

Requirements: Excellent communication skills Travel will be extensive.It depends on business requirements Experience in EdTech companies would be preferable but not mandatory Experience: Should have at least 1 years of training School teachers with at least 2 years of teaching experience or Fresh graduates with very good academic records and from reputed institutions also welcomed (BA OR MA (English) or B Ed.) Job Description: Significant responsibility is to provide training sessions and interacting with to teachers, principals, and academic trainers (willing to travel) Responsible for designing and developing the curriculum Should be involved in the creation, curation, review, quality control, and validation of developed content. Interested candidates can share your resumes @ charumathi.t@roritoworld.com/ ibrahimkhan.m@roritoworld.com

Roles and Responsibilities Manage training programs for new hires, including onboarding, process training, product training, and OJT. Develop and deliver engaging training content to enhance team performance. Collaborate with stakeholders to identify learning needs and develop targeted solutions. Conduct regular assessments to evaluate trainee progress and provide feedback. Ensure compliance with company policies and procedures. Desired Candidate Profile Overall 3 years of experience in Training & Development 1 Year as Team Lead Training Strong understanding of adult learning principles and methodologies (e.g., Instructional Design). Excellent communication, presentation, and interpersonal skills. Ability to work independently as well as part of a team.

To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor. Ensuring Improvement of Quality Scores of Employees Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team To ensure that the agent numbers from a New Hire team who enter the re OJT stage is maintained at the lowest Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon. Utilize the Web based training at the center Coordinate for the logistics requirement forth training at the respective center. Responsible for the certification of the new hire trainings at the respective center Responsible to increase training through put for the respective batch. Responsible for calibrating & shadowing of Trainees on a regular basis. Responsible for the MIS for the aligned process Responsible for the training deliverables) for the aligned process only Any additional project that the function would carry out which would facilitate training and re skilling. This could change from quarter to quarter, like development of e-learning modules, SAP initiative etc. 2 Years exp Email: Krsha.Satish@digitide.com C.no: 8977713990

About the role: We at Leap are looking to hire a sales trainer for the Leap Advantage vertical. It is a critical position that involves working closely with the stakeholders for training the New Hires, conducting On the Job Training, creating the training material. Key Responsibilities: Work closely with the stakeholders to train the current team and the new hires. Managing the sales training charter for the sales team. Build the content & drive the training effectiveness ( train as per business metrics). Process training excellence - Build, monitor and improve processes. Stakeholder Management / Consensus Building - Align training as per business needs. Stay up-to-date with the latest sales trends, tools, and techniques to ensure training material remains relevant. Work closely with sales managers and leaders to align training initiatives with business goals. Collaborate with product teams to ensure comprehensive product training for the sales force. Track and report on training activities and outcomes. Analyze sales performance data to identify trends and areas that may require additional training or support. Ideal Persona: Previous sales experience, preferably in an edtech. At least 1.5 years of experience in training. Proven experience in sales training, instructional design, or a related field. Strong communication and presentation skills. Ability to design and implement effective training programs. Familiarity with training software and platforms. Ability to handle multiple projects concurrently. Strong analytical skills to assess training effectiveness and ROI.

About the Role We're disrupting IELTS education in India and have gained the trust of more than 1,000 delighted students in a very short period of time. We are looking to expand our team of IELTS educators to provide IELTS education to thousands more and help them achieve their dreams of studying abroad. Join us if you believe in our mission of democratizing studying abroad for millions of Indian students! The charter for this role will include: Conduct IELTS preparation classes for individuals or groups of students. Assess students' English language proficiency levels. Provide constructive feedback on students' performance and progress, helping them identify areas for improvement. Administer mock IELTS exams to gauge students' readiness and track their progress. Offer guidance on effective test-taking strategies and time management techniques. Encourage and motivate students to achieve their target IELTS scores. Stay updated on IELTS exam trends, format changes, and scoring criteria. Communicate regularly with students to address their questions, concerns, and provide additional support. Ideal Persona: You have taught IELTS for at least 6 months. Should have experience into all the 4 modules or should have attended IELTS Exams with minimum of 7 score Perquisite for this role will include: 4 hours of online sessions; 6 days a week. ( 5:00PM 10:00PM, or 6:00PM 11:00PM) Join our team to be part of a dynamic and rewarding work environment! Location - mumbai,delhi / ncr ,pune,bangalore,hyderabad,chennai