170 Process Trainer Jobs - Page 7

Hiring for Process trainer in Digital marketing Min 4-5 yrs of exp as a Process trainer Salary upto 10 LPA Location - Gurugram Skills - Google ads , Digital marketing Interested Candidates Call RICHA- 8384030597 mail richaimaginators83@gmail.com

We are seeking a skilled Process Trainer to join our team in Bangalore for a leading client in the international voice process sector. The ideal candidate will have a minimum of 1 year of experience in an international voice process as a trainer and a total experience of more than 4 years Role & responsibilities Develop and deliver training programs for new hires and existing employees in the international voice process. Assess training needs and create tailored training materials to enhance employee performance. Conduct training sessions, workshops, and one-on-one coaching to ensure understanding of processes and procedures. Monitor and evaluate training effectiveness through assessments and feedback. Collaborate with management to identify areas for improvement and implement training solutions. Maintain up-to-date knowledge of industry trends and best practices in training and development. Preferred candidate profile Maximum of 4 years experience and atleast 1 year as a trainer, preferably in a similar environment. Strong communication and interpersonal skills. Ability to engage and motivate trainees. Proficient in using training tools and technologies. Job Location for Bangalore for our Leading Client. Interested candidates can contact prashanth hr @ 9360810536 .Kindly contact only Monday to Friday between 9..30a.m. to 6p.m. Do not call on Saturday and Sunday.

Exp:- 4yrs --only from international bpo 2yrs on paper exp as process trainer Salary :- 6.5lpa Graduate 1 side cab NP :- 30 days max call n ping me on:8448760516 sonam.imaginators@gmail.com Required Candidate profile Skills :- Process trainer, TTT , TNI TNA, OJT INTERNATIONAL PROCESS Etc

Must be working as Process Trainer for 2 yrs on doc. Conduct interactive training sessions, workshops, and presentations Performance Evaluation and Feedback Process Improvement Collaboration Documentation and Reporting. Excellent comm., smart & bold. Required Candidate profile Strong communication, instructional design, engaging training creation, BPO/customer service knowledge, interpersonal skills, and experience in call center or sales training/teaching and feed back

Trainer/Process Trainer /Soft skills Trainer BPO Exp in International Technical Support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

Soft skills / Voice and accent trainer Product/ Process- Trainer- International Voice only- Banking Process Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only Shift- Rotational (24*7)

Job Description Learning Services Specialist - TELUS SMB Position Summary As a Trainer you play a key role in equipping agents with the knowledge and skills they need to succeed. You deliver engaging training sessions using the clients existing curricula, adapting to diverse learning styles to maximize agent comprehension. You provide supervision to a team of agents during the product training period, ensuring attendance and performance. Collaborate with Operations leaders to ensure a smooth transitions from classroom to on-the-job training and to the operations floor by providing feedback and guidance to agents as well as by identifying areas needing additional support. Provides tactical support to the Learning Services Manager (LSM) in the creation of integrated learning solutions for TELUS International India. Designs and implements career development plans for the LSSes. Responsible for final analysis and the drafting of recommendations for the perusal of immediate manager for improving operational training designed to achieve continuous improvement of agents and trainees. Generates internal and external client reports on training data and analysis. Key Responsibilities Oversee the onboarding of agents ensuring required system access for training and training room set up Design and develop comprehensive training programs for Operations product training and refresher courses Deliver engaging and effective training sessions on products and system to new and existing agents, utilizing various methodologies and technologies Support the transitions from classroom to on-the job training and then to the operations floor by giving feedback and developing action plans to enhance an agent's performance when necessary Assess agent post-training knowledge retention and performance during nesting to identify and address gaps through targeted coaching/ training Monitor attendance and performance of a group of agents during training recommending their transition to production or termination Take operations calls for the required hours to stay up to date and support complex customer issues/ escalations Support the onboarding and development of less experienced members of the team Functional Competencies In-depth product knowledge and customer service expertise Strong knowledge of adult learning principles Expertise in the development of effective learning materials and curricula using instructional design principles Advanced presentation and public speaking skills Advanced ability to analyze and address training challenges and operational issues Advanced ability to identify performance gaps and design targeted interventions Qualifications 3+ years of experience in sales or upsell training Graduate in any field Certifications in training and development B2/C1 oral and written English Role & responsibilities Preferred candidate profile

Exp:- 4yrs [ 2yrs on paper exp as process trainer ] Salary :- 6.5lpa Graduate 1 side cab NP :- 30 days max Interested Candidate Contact @7289094130 / yashika.imaginator@gmail.com Required Candidate profile Skills :- Process trainer, TTT , TNI TNA, OJT INTERNATIONAL PROCESS Etc

Leading BPO in Bangalore Hiring for Process Trainer International Voice Process Require minimum 1years experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 years total experience + 1 year experience in the BFSI domain Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Requirement for L&D Trainer in Noida Trainer Should have exp in Corporate, working on L&D with HR Department Work from Office Min 4 Year exp is required in L&D Training Shift Timing-: 11:30 AM-8 PM or 1:30 PM-10 PM Call@9953262467 / 9205503253 Required Candidate profile Salary upto 11 LPA Excellent Communication Skills Experience of L&D Training for a Fintech or Investment Banking Industry is preferred email to deepak.sharma@shadowplacements.com

As a high GT and Simulation Trainer, you will be responsible for designing, developing, and delivering training programs in 2D & 3D with high simulation technology using different computer programming and languages. The Trainer's role is crucial in ensuring participants are wellprepared for real-world situations by immersing them in lifelike simulations. Also, the need would be to conduct training for labeling diverse datasets, including images & complex/dense 3D point clouds or LiDAR. Skill requirements: • Excellent command of the English language. Good presentation, communication, and facilitation skills. Experience in teaching, training, or instructional design is advantageous. Experience of interaction with overseas clients. Ability to adapt training approaches for varying skill levels and industries. High comfort level with using tech tools/platforms. Attention to detail, critical thinking, and problem-solving skills. Multi-tasking and time management. Strong interpersonal skills and analytical bent of mind. Good with MS Word, Excel, and PowerPoint. Additional Skill Requirements- Preferred: Previous 3D or Simulation training experience. Previous labeling and annotation experience in 3D or Simulation. Familiarity with computer programming, coding, simulation software, and technology. Familiarity with different computer languages and coding. Road Rules Knowledge. Detail-oriented with adaptability to changing training needs. Preferred candidate profile : Bachelor's Degree / Master's Degree / Diploma or Technical Preferable subject: Prediction, Planning, Simulation & Basic knowledge of programming & computer languages E.g.: Java, Python, C++, etc If you are interested for this profile kindly forward your updated CV to this mail id ssi.management@gmail.com

We are hiring Manager- Training & Development. Interested candidates can share their CV at minu.rana@sita.in or 9654425677 Job Location: Gurgaon Job Description: Needs Assessment - Identify Training needs of employees. Design Training content - Create Training manuals/ learning programs using techniques such as classroom learning, demonstrations, one-on-one coaching or online learning. Plan Training calendar. Training Delivery - Conduct employees training, motivate and guide employees to maximize their efficiency, their abilities. Evaluate results - Post Training completion to ensure the objectives have been met. Administration - Manage Training programs. Evaluate Training out comes, maintain records of trainees progress and achievements. Monitor training costs against budgets and ensure efficient use of company resources. Must be Open for Travel to Different locations (PAN India)

We are hiring for TOP MNC for Process Trainer - Banking Domain. Note - Must have experience as a process trainer in financial services Financial Services Trainer, BFSI Trainer, F&A Trainer. Location - Bangalore & Mumbai Experience - 6+Years CTC - up to 15LPA NP - Immediate - 30 Days Flexible to work in night shifts Skill Conduct training for new and experienced employees Relevant training experience Should have relevant experience in Financial Services based training Should have strong procedural awareness Excellent Communication skills – Verbal & Non-Verbal Expert on Microsoft Excel Presentation Skills Computer/ MS Office skills Trend analysis and reporting People Management skills Critical problem solving and issue resolution Ability to multi-task Assist in the creation of eLearning courses, assessments, and certifications Perform needs analysis and make training recommendations Create and schedule classes Establish and maintain an enthusiastic work environment and culture Counsel and provide guidance to managers on employee professional development Build relationships with managers and employees Recommend improvements and ways to streamline training sessions and methods Escalate issues posing business risk to management Utilize the Learning Management System to administer courses, surveys, register class participants, analyze training, and create training reports as needed Interested candidates please share resume on below details Share CV on : asha.g@inspirationmanpower.co.in Call to : Asha - 7624836555

"NTT DATA- Hiring for BPO Process Trainers' (preferring resources with International Banking Training domain)- Looking for Immediate Joiners " Work Location- Noida Sec 144 Work Mode- Work from Office In these roles, you will be responsible for: Conducting/managing industry, process, compliance and refresher training and internal certification programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. Requirements for this role include: Should be a Graduate. Overall 6+ year(s) of experience in BPO. 3+ year(s) of experience in Process Training conducting new hire, refresher, and compliance training. Experience in International Banking is good to have/preferred. Work shifts for this position will be scheduled between Monday-Friday (IST): Shift 1: 2 PM to 12 AM Shift 2: 6 PM to 3 AM. The shift timings can be changed as per client requirements. Trainers may need to travel to Manila for TTT upon onboarding so we need to also ensure they have passports.

We are hiring for TOP MNC for Property and casualty insurance & Life and Annuities trainer- Team Lead. Work Location- Noida Job Role- Team lead (Property and causality trainer) Salary- 7.70LPA Years of experience- 6+ Years - 13 Years. (Must have team lead experience on paper) Shift- Night shift. Work Mode- Work from office. Notice Period- Immediate - 30 Days max. Qualification- Any graduate and postgraduate. Skills Required Must have a bachelor's degree in any stream. Must have team lead experience on paper. Certifications from LOMA & The Institutes is added advantage. Knowledge of Property & Casualty and Life and Annuities. Good critical and analytical thinking skills Effectively meets strict deadlines. Detail oriented and possess good organization skills. Effective written and oral communication skills and be able to maintain confidentiality. Demonstrated PC knowledge including Windows, MS Applications - Microsoft Word, Excel, and Outlook. Able to work rotational shifts with adherence to schedule a must, including evenings, weekends and overtime as necessary. Willingness to render extended hour/s as the need arises. Experienced as a Training SME and Trainer for 6+ years (Out of 6+ years, core trainer 4+ years). People Management experience- preferably handling a team of trainers, SMEs or quality reviewers/analyst. Can work independently in a team environment. Takes initiative and proactively seeks quality solutions through continuous improvement. Experience working with customers & Handling Escalations Interested candidates please share resume on below details Share CV on: Amzad@inspirationmanpower.co.in Call to: Amzad Ali - 9900024952

Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE..Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work from Office Kolkata and Bangalore only ..apply those who can relocate in Kolkata and Bangalore not for Delhi/NCR neither Hyderabad Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Greetings From Scorelabs ! Following the predefined session plan while delivering training to the identified youth Develop skills and knowledge on the identified subjects based on the curriculum that is designed Prepare learners to face interviews Required Candidate profile Should Have Minimum 1 year Of Exp Required Should Have Exp In Process Trainers , Ielts Trainers , Communication Trainers , Spoken English Trainers , Soft Skills Training Hr Ramana : 9550760771

Role & responsibilities • Planning NHT batches and conduct trainings and certifications while adhering to the stipulated timeliness Reinventing training modules by infusing humor/ making them interesting and corporate lessons thus making them more interesting and interactive. * Facilitate the learning process of the trainees by delivering the course curriculum and training them so as to help them acquire necessary skills for the process. Sample call quality check to be done to determine training needs on Soft skill/process basis the insights. Training needs analysis to be determined by inputs from Quality Officer and the Team Leaders Regular Coaching as per training needs. Performance evaluation of trainees. * Review processes and share feedback with the Quality head for improvements to enhance overall customer experience.

Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Required Candidate profile Work from Office Kolkata and Bangalore only not for Delhi/NCR...Apply those who can relocate in Kolkata and Bangalore Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Mega Hiring | Team Lead | Domestic Process | Customer Service Voice Process/ Sales Job Title: Team Lead Customer Service (Domestic Voice/Inside Sales) Location: Gurgaon Employment Type: Full-time Work Mode: Walk-in interview only Industry: BPO / Customer Service About the Company: We are a leading BPO service provider committed to delivering exceptional customer experiences. Our dynamic work environment offers growth opportunities for talented professionals who are passionate about customer service and team management. Job Description: We are hiring experienced team leads for a domestic voice process in Noida and Gurgaon. The role requires strong leadership skills, team management expertise, and the ability to drive performance in a fast-paced environment. This is a walk-in interview opportunity for immediate joiners. Eligibility Criteria: * Minimum 3 years of overall experience in the BPO or customer service industry * At least 1 year of on-paper experience as a team lead in a domestic voice process * Excellent communication and interpersonal skills * Proven ability to manage and motivate teams effectively * Comfortable with a 6-day working schedule Salary: Up to 4.8 LPA (Decent hike will be given on the last drawn salary) Key Responsibilities: * Lead and manage a team of customer service executives, ensuring they meet performance targets * Monitor and track team performance metrics including productivity, quality, and customer satisfaction * Handle customer escalations and ensure timely resolution of issues * Provide regular coaching, feedback, and support to enhance team performance * Collaborate with the quality and training teams to improve service delivery standards * Prepare detailed performance reports and ensure adherence to service guidelines * Foster a positive and collaborative work environment Interview Details: * Mode: walk-in interview only * Immediate joiners or candidates with a maximum 7-day notice period will be preferred. How to Apply: Interested candidates can share their resume via WhatsApp at 9696714723 (Homa) and mention it is for the team lead domestic voice role. For ongoing job updates, follow our WhatsApp hiring channel: [https://lnkd.in/ewAPNNk9](https://lnkd.in/ewAPNNk9) #TeamLead #CustomerService #DomesticVoice #BPOJobs #NoidaJobs #GurgaonJobs #WalkInInterview #CareerGrowth #ImmediateJoiners #LeadershipRoles #CustomerSupport #TeamManagement #HiringNow #JobOpportunity #ApplyNow