282 Process Trainer Jobs - Page 7

• Min 3 years of experience in BPO Industry • Min1 year as a Soft Skill Trainer • Exp into E-commerce account will be added advantage • 6 days working (1 day rotational off) • Should be a TTT certified trainer • should be fluent in English & Hindi

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

As a Learning Experience Leader, think of yourself as a leader that sets the standards and expectations through your conduct, work ethic, integrity and character. You can also think of yourself as a creator in a way that you must create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams, for all general preparatory courses prior to enterprise endorsement. You will also need to deliver preparatory training that is sufficiently technical, covering the basic skill requirements as identified by enterprise needs. You will also need to be able to deliver projects and motivate trainees through effective trainings. Think of yourself as a manager in terms of design, delivery, and you want to always continuously improve the training programs and the other learning opportunities across the organization. You will also amend and revise programs as necessary, in order to adapt to the changes occuring in the work environment. You will also act as the content expert and maintain relevant training documents and training materials for training conducted. Youre also a developer because you need to create effective induction programs. You will also need to monitor and review the progress of the trainees through questionnaires and discuss with the managers. You have to ensure that statutory training requirements are met and you must have an understanding of E-learning techniques, and where relevant, being involved in the creation and/or delivery of e- learning packages. You will also be researching new technologies and methodologies in workplace learning and presenting this research. You will also be a cop in a way that youll ensure that all trainees adhere to the companys Code of Conduct. Please Note - Candidate must have atleast 1 year of experience as a Process Trainer on papers in international process. Interested candidates can share their resume "rajal.garg@taskus.com" or call on 8141444230 Regards, Rajal Garg

Process Trainer Loc- Gurgaon Shift- Rotational Pkg- Upto 6.5 LPA Exp- 3+ yrs Contact Aparupa (9311697179) aparupa.imaginators@gmail.com Required Candidate profile Skills- Process Training, Product Trainer, International Voice Process, TTT, TNA, TNI, OJT etc.

Coronis Ajuba is Hiring OP Trainer for Chennai locations We are hiring Experienced OP Trainers to join us. This opportunity will be *Work from Office We are looking for candidates with 3 to 10 years of experience, preferably with at least 1 year as a trainer (or) A candidate with 5+ years of work experience as Auditor are eligible to apply with excellent presentation skills Specialization : Surgery ( Familiar with 1to6 series Surgery coding must) Evaluation Management Certification must ( AAPC or AHIMA) One Surgery Trainer can be hired for Hyderabad location. Major requirements are opened for Chennai location and Work Location ( Tidel Park) Competitive Pay Packages for the right candidates. Great work environment, benefits and perks. Interested candidates, Get in touch at mahalakshmi.chandrasekaran@coronishealth.com or 9840337796 (mobile and watsapp) for a telephonic discussion. Contact Person : HR Mahalakshmi Join Coronis Ajuba!! ! We are a Great place to Work!

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Job Title: Product Trainer Role Summary: The Product Trainer delivers engaging training sessions to new hires and existing staff, ensuring they are equipped with the necessary product knowledge, communication, and sales skills to perform effectively. Key Responsibilities: Deliver and manage training programs (new hire, refresher, soft skills, and sales). Create and update training materials, job aids, and assessments. Coach and support agents on the floor in real-time. Identify knowledge gaps through TNA and performance analysis. Maintain a repository of standard responses and resources. Communicate updates and feedback to stakeholders and clients. Participate in calibrations, business reviews, and reporting. Track training impact and recommend improvement actions. Qualifications: High school diploma or equivalent 1+ year in training, coaching, or teaching Strong communication, organization, and analytical skills Proficient in MS Office and Google Suite Background in customer service or sales preferred Experience in content writing or design is a plus

Total 3 yr from BPO Out of this 2 yr trainer on the paper TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER WFO-Bhubaneswar only not for ,kolkata or Jamhedpur .Apply those who can relocate in Bhubaneswar Required Candidate profile WFO-Bhubaneswar only not for Jamhedpur, Indore,Kolkata,silliguri,Mohali Apply those who can relocate in Bhubaneswar Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

Trainer/Process Trainer BPO for technical support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER If you have Mutual Funds exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Trainer/Process Trainer BPO for Mutual Funds process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER MUST NISM Certified If you have Mutual Funds exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Hiring for process trainer Skills- Process Trainer, Training, Product Trainer Min- 4 Years of Experience Salary- Upto 6.5 LPA Location- Gurgaon NP- Immediate joining Contact- Aparupa (9311697179) Aparupa.imaginators.com

Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

Role & responsibilities: Ability to identify challenges, develop solutions, and make informed decisions. Experience. Experience in insurance sales or a related field is preferred. Experience in training or coaching sales teams, especially in a BPO setting. Willingness to adapt to changing BPO requirements and industry trends Ability to work effectively in a fast-paced and dynamic environment Comprehensive understanding of life insurance products, industry regulations, and sales practices. Education: Undergraduate is ok

Greetings from Homebazaar.com We are proud to get Certified as Great Place to Work '2024 Who are we? Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 12+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2023 -24. With these achievements under our wings, we also have expanded to new horizons, we are currently operational in 9+ metro cities across India. What is our requirement? Role: Senior Process Trainer Job Location : Vashi Experience : 3 Years to 8 Years Key Responsibilities: Deliver engaging sessions on communication, persuasion, customer handling, conflict resolution, and other interpersonal skills crucial for sales success. Ensure trainees gain in-depth knowledge of products/services, USPs, competitive positioning, and benefits to articulate value effectively to customers. Train new and existing employees on the end-to-end sales process, CRM usage, compliance protocols, and company-specific procedures. Monitor and guide employees during live calls or sales scenarios, providing real-time feedback to bridge the gap between theory and execution. Conduct focused training sessions on call structure, pitch delivery, objection handling, listening skills, and closure techniques for both inbound and outbound calls. Work closely with sales managers to identify skill gaps and develop customized training interventions. Track training effectiveness through assessments, feedback, and performance metrics. Regularly update stakeholders on progress and improvement areas. Qualifications: Bachelor's degree in any discipline (Training certification is a plus) 3+ years of experience as a Sales Trainer or similar role Proven experience in conducting classroom, virtual, and on-the-floor training session Strong knowledge of sales techniques and call center dynamics Excellent communication, presentation, and interpersonal skills Proficiency in MS Office and basic training tools (PPT, LMS, etc.) How to Apply? For Better Opportunity Share your Resume on jinal.nair@homebazaar.com & 7718850173

NTT DATA is Hiring for Process and Communication Trainer at Noida Location. In these roles, you will be responsible for: Conducting/managing industry, process, compliance refreshers internal certification programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per required standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. Requirements for this role include: Overall 5+ year(s) of experience in BPO/International Banking Domain (AML /KYC/Customer Screening/Credit Cards) /Training. 3+ year(s) of experience in the International Banking industry that required an understanding of basic International Banking concepts 2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in International Banking Domain. Shift: Flexible Shift Timings (Monday to Friday Work from Office). Candidate should be open to work in Night Shift as well. Interested candidates may share their updated resume on Manori.Sachdeva@nttdata.com

Responsible for functional direction of agents within the program training classroom environment•Prepare and present training materials through classroom learning•Utilize presentation and facilitation skills including creative training techniques Required Candidate profile Recommend curriculum modifications to Training Manager•May support Instructional Design team in designing and developing training materials call @9716551077 share cv at mamta@emsol.co.in

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Greetings From Scorelabs ! Following the predefined session plan while delivering training to the identified youth Develop skills and knowledge on the identified subjects based on the curriculum that is designed Prepare learners to face interviews Required Candidate profile Should Have Minimum 1 year Of Exp Required Should Have Exp In Process Trainers , Ielts Trainers , Communication Trainers , Spoken English Trainers , Soft Skills Training Hr Ramana : 9550760771

As an International Voice Process Trainer, you will be responsible for designing, developing, and delivering comprehensive training programs for new hires and existing team members in our voice support operations. Your expertise will ensure that our agents are equipped with the necessary skills, product knowledge, and customer handling techniques to deliver outstanding service in a fast-paced, multicultural environment. Key Responsibilities: Develop and update training modules, manuals, and assessment tools tailored to international voice processes. Conduct engaging training sessions for new hires, focusing on call handling, communication skills, product knowledge, and process adherence. Deliver ongoing training and refresher sessions to enhance agent performance and ensure compliance with quality standards. Monitor and evaluate training effectiveness through assessments, call audits, and feedback. Collaborate with team leaders and quality managers to identify skill gaps and implement targeted training interventions. Facilitate role-plays, simulations, and real-time coaching to improve agent confidence and performance. Maintain training records, attendance, and performance metrics for reporting purposes. Stay updated on industry best practices, new processes, and product updates to ensure training content remains relevant and impactful. Foster a positive learning environment that encourages continuous improvement and skill development. Support new process rollouts and change management initiatives through effective training programs Preferred candidate profile Proven experience as a Process Trainer, ( Voice process only )preferably in an international BPO environment. Excellent communication and presentation skills with fluency in English. Strong understanding of call center operations, customer service standards, and quality metrics. Ability to design engaging training content and deliver it effectively to diverse audiences. Knowledge of training tools, LMS platforms, and assessment methodologies. Ability to analyze performance data and identify training needs. Proactive, adaptable, and able to work in a fast-paced environment. Certification in training or coaching (preferred). Immediate joiners will be prioritized. What clients offer: Competitive salary Opportunity to work with a dynamic and multicultural team. Continuous learning and professional development opportunities. Supportive work environment that values innovation and initiative. Chance to make a significant impact on customer satisfaction and team performance. Join our Leading client If you are passionate about training, have a knack for motivating teams, and want to contribute to the success of an international voice process, we would love to hear from you! Please submit your resume along with a cover letter highlighting your relevant experience. Interested candidates can call me prashanth HR from Monday to friday 10.00a.m. to 6p.m. at 9360810536 or apply your resume here.

Domain- Telecom Location- Pune Exp- 10-15 years Shift- US Canadian Interested candidates pls share CVs at: RP00872073@TechMahindra.com •Create training and development programs / plans for specific LOB •Coach and develop a team of trainers with optimum efficiency •Handle ad-hoc training requests for multiple accounts •Participate in client calls representing TechM •Consolidate, maintain and share training data with internal and external stake holders •Oversee Training Batch audits / observation session and share constructive feedback •Driving Behavioral training sessions as and when required •Own, creation and regular update of training SOPs based on various quality standards •Review Trainers reporting to them regularly and share constructive documented feedback •Driving and participating in projects, performance improvement and cost reduction initiatives • Participate and drive participation of training team in CSR activities •Design knowledge transfer, shadow and primary support for Transition of new LOBs •Design, implement, maintain and improve Knowledge Management process for Telecom accounts •Co-ordinate with support functions such as HR, CS, TIM, Asset to resolve New Hire queries and close the issues highlighted by Project spocs aligned for training. •Ensure that New Hires report on Day 1 and gets aligned with their respective TechM Project spocs aligned for training. •Participate in both external and internal reviews as per the requirement and share insights as per the requirement to support the team leads and Operation manager. •Understand & mitigate any concerns which are causing delay in engagement progressions. Pick up & drive towards the smooth closure of escalated engagements. •Share best practices, feedback, and suggestions for improvement with TechM team.

Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER WFO Lucknow only not forDelhi/NCR neither Kolkata.Apply those who can relocate in Lucknow Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Lucknow only not for Delhi/NCR neither Kolkata.Apply those who can relocate in Lucknow Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Leading BPO in Kolkata and Bangalore Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Hiring for Process Trainer . Any Graduates with 4+Years of experience as a Process Trainer in BPO can apply. Salary-Up to 10LPA Shifts-US shift Location-Pune