282 Process Trainer Jobs - Page 6

Muat have exp as a Quality Analyst/ Process Trainer in AML Transaction Monitoring. Cripto Currency Block Chain exp is required US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.co

Hiring for Sr Process Trainer/AM Training International Voice Process(Mandatory) Banking Process Require minimum 3years+ experience as Process Trainer in International BPO(Voice Process) Immediate joiners Shifts 24*7 CTC UPTO 11.5LPA 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8766331528 or mail their cv at jasleen@hiresquad.in

Greetings from Homebazaar.com We are proud to get Certified as Great Place to Work '2024 Who are we? Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 12+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2023 -24. With these achievements under our wings, we also have expanded to new horizons, we are currently operational in 9+ metro cities across India. What is our requirement? Role: Senior Process Trainer Job Location : Vashi Experience : 2 Years to 8 Years Key Responsibilities: Deliver engaging sessions on communication, persuasion, customer handling, conflict resolution, and other interpersonal skills crucial for sales success. Ensure trainees gain in-depth knowledge of products/services, USPs, competitive positioning, and benefits to articulate value effectively to customers. Train new and existing employees on the end-to-end sales process, CRM usage, compliance protocols, and company-specific procedures. Monitor and guide employees during live calls or sales scenarios, providing real-time feedback to bridge the gap between theory and execution. Conduct focused training sessions on call structure, pitch delivery, objection handling, listening skills, and closure techniques for both inbound and outbound calls. Work closely with sales managers to identify skill gaps and develop customized training interventions. Track training effectiveness through assessments, feedback, and performance metrics. Regularly update stakeholders on progress and improvement areas. Qualifications: Bachelor's degree in any discipline (Training certification is a plus) 36 years of experience as a Sales Trainer or similar role Proven experience in conducting classroom, virtual, and on-the-floor training session Strong knowledge of sales techniques and call center dynamics Excellent communication, presentation, and interpersonal skills Proficiency in MS Office and basic training tools (PPT, LMS, etc.) How to Apply? For Better Opportunity Share your Resume on priya.verma@homebazaar.com

Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Gurugram Shift- 24*7 Excellent Comms Salary-:Upto 11.5 LPA Graduation Mandatory Call@9205503253 / 9953262467 Required Candidate profile Min 3 Years exp in International BPO as process trainer Sal Upto 11.5 LPA Exp of Training International BFSI Process Call @9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com

Must have Min 1+yrs exp as a Process Trainer from Voice process Technical Support / Service Desk BPO. Process Training exp from Tech Support Voice process 6 days Working Fluent in English Call 8447780697 send CV monu@creativeindians.com

Need Grads with min 1yr of relevant exp on paper in International BPO Location- Gurgaon/Mumbai/Bangalore/Hyderabad/Pune Work From Ofc Call for more details:- HR Priya- 8826383009

Process Trainer- Sales Location- Andheri East (Sakinaka) Contact- 8169475241 Email ID- sivaar.khan@ketto.org About the company Ketto is Asia's largest tech enabled crowdfunding platform with a vision - Healthcare for all. We are a profit making organization with a valuation of more than 100 Million USD. With over 1,100 crores raised from more than 60 lakh donors we have positively impacted the lives of 2 lakh+ campaigners. Ketto has embarked on a high-growth journey, and we would like you to be part of our family, helping us to create large-scale impact on a daily basis by taking our product to the next level. Introduction: We at Ketto, are looking for an experienced Sales Trainer to join our Quality Department . Roles and Responsibilities: 1. Design, develop, and deliver training curriculum and associated materials for sales staff on Company products and selling skills, negotiation, strategic selling, and overall sales cycle and Process. 2. Conduct skills gap analyses to identify areas of improvement. 3. Identify and assess training needs within the Sales Division and participates in the activities 4. Involved in the design, preparation, delivery, and need assessment of the training and Development programs. 5. Training on communication, Behavior, self-grooming, team building, marketing & Sales, and Product training. Process training, training on cold calling, soft skills, calling etiquette, and more. 6. Conducting Virtual/Classroom and In-person training. 7. Provides input to the training strategy and the development of specific training development plans. 8. Provide training to new and existing employees and ensure the most basic knowledge mastery of all sales teams, evaluate the knowledge mastery of all teams from time to time, and improve the shortcomings. 9. Check the efficacy of each training module through assessments, participation, and given tasks. 10. Participate in organizational team initiatives providing input on learning needs and developing schedules for training delivery. 11. Provides input to management about employee performance during the training periods. 12. Create training modules (when needed) based on the training requirements/needs of the Sales. What you bring to the table: 1. Good communication and presentation skills 2. Strong Training skills into Sales (Calling) 3. Strong analytical skills 4. Good interpersonal skill 5. Ability to demonstrate sales skills. 6. Coaching & feedback delivery skills 7. Ability to work in flexible shifts. 8. Skilled to conduct and create a TNA 9. Skilled to manage virtual training/classroom/hybrid. 10. Team management and people engagement skills 11. High on accountability 12. Effective time management 13. Collaborative approach 14. Stakeholder management 15. Ability to work in a fast-paced environment. Perks and benefits 1. Attractive pay package on par with industry standards 2. Flexible and meritocratic work culture 3. Work environment aligned with diversity and inclusion parameters 4. Individuals professional & personal growth via learning & development programs

Key Roles and Responsibilities: 1) Complete SME certification through process training. 2) Manage training logistics and resources for new hires. 3) Maintain updated process docs and knowledge base. 4) Track training effectiveness and new hire progress. 5) Conduct impact analysis and refresher sessions. 6) Identify risks and suggest mitigation strategies. 7) Flexible to work 24/7 and during peak hours. 8) Assess and address training needs. 9) Design and deliver training programs and materials. 10) Monitor trainee performance and provide feedback. 11) Ensure compliance with training standards. 12) Revise training records periodically as per the requirement 13) Create SOPs based on process/business requirement Basic Qualifications 1) Strong English writing skills 2) Excellent written and verbal communication. 3) Ability to multitask and work independently. 4) Problem-solving mindset with research skills. 5) Quick learner in content writing. 6) Basic Excel knowledge.

The position of Process Trainer at Transcom India, located in Pune (Viman Nagar), is currently open to experienced individuals in the Insurance domain with a minimum of 4-9 years of experience. As a Process Trainer, your primary responsibility will be to impart training and knowledge to team members, ensuring a high level of competency within the insurance domain. The ideal candidate should possess a minimum of 4 years of total experience, with at least 2 years specifically as a Process Trainer. A graduate degree is mandatory for this role. It is imperative that the candidate has a strong background and expertise in the Insurance domain to effectively carry out the training responsibilities. This is a full-time position that requires the candidate to work in day shifts for 6 days a week with rotational week-offs. Please note that there is no cab facility provided for transportation. The company, Transcom Pune, is committed to providing a dynamic and engaging work environment for its employees. If you meet the above criteria and are passionate about training and development within the insurance sector, we encourage you to apply for this exciting opportunity. For more information about Transcom Pune and its services, please visit our website at [https://transcom.com/in/](https://transcom.com/in/).,

Process Trainer Loc- Gurgaon Shift- Rotational Pkg- Upto 6.5 LPA Exp- 3+ yrs Skills- Process Training, Product Trainer, International Voice Process, TTT, OJT, TNI, TNA etc Required Candidate profile Contact Deepanshi 8920254429 deepanshi.imaginators@gmail.com

Process- Trainer- International Voice only- Healthcare Process - Voice Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- Rotational (24*7)

Must have Min 1+yrs exp as a Process Trainer from Voice process Technical Support / Service Desk BPO. Process Training exp from Tech Support Voice process 6 days Working Fluent in English Call 8447780697 send CV monu@creativeindians.com

Hiring for Sr Process Trainer/AM Training International Voice Process(Mandatory) Banking Process Require minimum 3years+ experience as Process Trainer in International BPO Immediate joiners Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8766331528 or mail their cv at jasleen@hiresquad.in

Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Gurugram Shift- 24*7 Excellent Comms Salary-:Upto 11.5 LPA Graduation Mandatory Call@9205503253 / 9953262467 Required Candidate profile Min 3 Years exp in International BPO as process trainer Sal Upto 11.5 LPA Call @9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com

Dear Candidates, We have an opening for Quality Analyst & Process Trainer, Interested candidates can walk-down to our office. INTERVIEW DATE:- 10 July 2025 TO 14 July 2025 INTERVIEW TIME :- 10am to 1pm Contact Person:- Sridevi (9945764799) 1, Quality Analyst:- Role & Responsibilities: - Conducts quality review of telephonic/chat conversations to ensure quality service goals and standards are met and/or identify areas where improvements can be achieved Audit sales inbound/outbound calls and/or correspondence, observing performance, techniques, and application of guidelines and procedures as listed out in the framework Ensure that the stipulated compliance guidelines are met, and corrective measures are taken when there is a miss Provide coaching and guidance based on audit findings, and delivers weekly/ongoing performance feedback to associates as outlined by the business Ability to train and coach Strong logical reasoning and problem - solving skills Eligibility Criteria: - 1, Qualification: - Any Graduation/ Any Post Graduation 2, Location: - Koramangala 3, Age limit: - Below 36yrs 4, Excellent communication skill is must. (English+Hindi) 5, Experience: - Minimum 2yrs experience as Quality Analyst 2, Process Trainer: - - Role & Responsibilities: - - Should have experience in maintain training documents, providing TNI, TNA, monitoring chats/calls/feedback, - Should Track and monitor performance towards key metrics (CSAT, Escalations and NPS) Train the Trainer and Quality staff through TTT - Ensure successful execution of training needs. - Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. - Should send reports/MIS to the Operations team on the progress/pending status of activities. - Should participate in Internal & External Calibrations - Should conduct refresher trainings based on TNI Eligibility Criteria: - - Must have experience minimum 2yrs of an experience as a trainer with BPO / ITES Industry - Qualification: - Graduation/ Post Graduation - Work location: - Koramangala - Age limit: - Below 35yrs - Salary:- Upto 40K - Experience from BFSI domain will be preferred Regards, Sridevi

Leading BPO in GURGAON Hiring for Sr Process Trainer//AM Training International Voice Process(Mandatory) Banking Process Require minimum 2years+ experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 11LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Supervise & lead a team of collection agents, ensuring high performance meeting daily/weekly/monthly targets Conduct regular team meetings one-on-one coaching sessions & performance reviews to ensure targets are met interesred call 9235457455 Deepti

Must have Min 1+yrs exp as a Process Trainer from Banking Process. Mutual Fund Product Training exp required NISM Certified Trainers are preferred. 6 Days Working Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

Process Trainer Loc- Gurgaon Shift- Rotational Pkg- Upto 6.5 LPA Exp- 3+ yrs Skills- Process Training, Product Trainer, International Voice Process, TTT, OJT, TNI, TNA etc Required Candidate profile Contact Aparupa (9311697179) aparupa.imaginators@gmail.com

Process Trainer|| International BPO Experience: Experience 1+ Yrs as a Process Trainer in to International Voice (Mandate) 1 Yr of PT With International BPO On Papers (Mandate) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 7 LPA based on experience and performance) Graduate / UG (any stream) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Job Overview: We are seeking a highly motivated and experienced Training Specialist to join our Claims Administration team. The primary focus of this role is to design develop and deliver comprehensive training programs that enhance the knowledge and skills of new and existing staff. The ideal candidate will have a strong background in training within the insurance or claims domain and a passion for continuous learning and development. Key Responsibilities: - Collaborate with Claims Administration leadership to assess training needs and define strategic learning goals. - Conduct onboarding training sessions for new hires ensuring alignment with workflows and processes. - Deliver ongoing training programs to enhance the skills and performance of current staff. - Facilitate training sessions through various channels in-person virtual classrooms webinars and one-on-one coaching. - Evaluate training effectiveness by collecting feedback and analyzing training impact on performance. - Partner with subject matter experts to ensure content accuracy and relevance. - Maintain comprehensive training records and prepare progress and outcome reports for management. - Develop and support e-learning content using digital tools and platforms. - Contribute training insights to cross-functional projects and strategic initiatives. - Prepare regular reports on training activities effectiveness and areas of improvement. Skills & Attributes: - 3+ years of experience in Customer Support domain and 1+ years of experience in Process Training preferably in insurance or claims operations. - Strong knowledge of claims processes and industry best practices. - Excellent presentation and communication skills across varied group sizes. - Strong organizational and multitasking capabilities. - Familiarity with instructional design principles and e-learning tools. - Analytical skills to assess training impact through measurable KPIs. - Technologically adept with experience in LMS platforms and multimedia content. - Adaptable proactive and committed to continuous improvement. - Collaborative mindset with the ability to engage stakeholders at all organizational levels. - Willingness to travel occasionally for onsite training sessions if required. Contact Person : Anusiya Y Contact Number : 9840114871 Email : Anusiya@gojobs.biz

Leading BPO in Kolkata and Bangalore Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Process Trainer Location - Sakinaka Experience - 1 year * Experience In sales BPO (Example : loan sales, credit card sales , Policy sales , Insurance Sales , Mutual Funds ) * Experience in Training sales team, especially in a BPO setting *Willingness to adapt to changing BPO requirements and industry trends *Ability to work effectively in a fast-paced and dynamic environment *Comprehensive Understanding of Sales products , industry regulations

Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Bangalore Shift- 24*7 Voice Process Exp is Mandatory Excellent Comms Salary-:Upto 7 LPA Call@9205503253 / 9953262467 Required Candidate profile Must have good knowledge of Training Modules Minimum 2 Years Experience in International BPO as Trainer into International Voice process Sal Upto 7 LPA Call @9205503253 /9953262467

Process Trainer - Bangalore Expereince in Training International Voice process is Mandatory Complet work from office Night shifts Whitefield, Bangalore Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts "train the trainers" sessions, as necessary. Analyzes, produces, and distributes training reports. Guides other trainers and assigns tasks. Performs other duties as assigned Complies with all policies and standards Share the updated resume to saanvi.v@conduent.com / Nallamilli.Veeraraghavareddy@conduent.com / Sumathi.Radhakrishna@conduent.com Regards, Saanvi