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3.0 - 8.0 years

3 - 7 Lacs

Mumbai

Work from Office

Must have Min 1+yrs exp as a Process Trainer from Banking Process. Mutual Fund Product Training exp required NISM Certified Trainers are preferred. 6 Days Working Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

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3.0 - 7.0 years

1 - 5 Lacs

Gurugram, Delhi / NCR

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Process Trainer Loc- Gurgaon Shift- Rotational Pkg- Upto 6.5 LPA Exp- 3+ yrs Skills- Process Training, Product Trainer, International Voice Process, TTT, OJT, TNI, TNA etc Required Candidate profile Contact Aparupa (9311697179) aparupa.imaginators@gmail.com

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1.0 - 6.0 years

3 - 7 Lacs

Kolkata, Pune, Bengaluru

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Process Trainer|| International BPO Experience: Experience 1+ Yrs as a Process Trainer in to International Voice (Mandate) 1 Yr of PT With International BPO On Papers (Mandate) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 7 LPA based on experience and performance) Graduate / UG (any stream) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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3.0 - 8.0 years

5 - 12 Lacs

Bengaluru

Work from Office

Job Overview: We are seeking a highly motivated and experienced Training Specialist to join our Claims Administration team. The primary focus of this role is to design develop and deliver comprehensive training programs that enhance the knowledge and skills of new and existing staff. The ideal candidate will have a strong background in training within the insurance or claims domain and a passion for continuous learning and development. Key Responsibilities: - Collaborate with Claims Administration leadership to assess training needs and define strategic learning goals. - Conduct onboarding training sessions for new hires ensuring alignment with workflows and processes. - Deliver ongoing training programs to enhance the skills and performance of current staff. - Facilitate training sessions through various channels in-person virtual classrooms webinars and one-on-one coaching. - Evaluate training effectiveness by collecting feedback and analyzing training impact on performance. - Partner with subject matter experts to ensure content accuracy and relevance. - Maintain comprehensive training records and prepare progress and outcome reports for management. - Develop and support e-learning content using digital tools and platforms. - Contribute training insights to cross-functional projects and strategic initiatives. - Prepare regular reports on training activities effectiveness and areas of improvement. Skills & Attributes: - 3+ years of experience in Customer Support domain and 1+ years of experience in Process Training preferably in insurance or claims operations. - Strong knowledge of claims processes and industry best practices. - Excellent presentation and communication skills across varied group sizes. - Strong organizational and multitasking capabilities. - Familiarity with instructional design principles and e-learning tools. - Analytical skills to assess training impact through measurable KPIs. - Technologically adept with experience in LMS platforms and multimedia content. - Adaptable proactive and committed to continuous improvement. - Collaborative mindset with the ability to engage stakeholders at all organizational levels. - Willingness to travel occasionally for onsite training sessions if required. Contact Person : Anusiya Y Contact Number : 9840114871 Email : Anusiya@gojobs.biz

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2.0 - 7.0 years

5 - 6 Lacs

Kolkata, Bengaluru

Work from Office

Leading BPO in Kolkata and Bangalore Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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1.0 - 4.0 years

3 - 5 Lacs

Mumbai, Mumbai Suburban

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Process Trainer Location - Sakinaka Experience - 1 year * Experience In sales BPO (Example : loan sales, credit card sales , Policy sales , Insurance Sales , Mutual Funds ) * Experience in Training sales team, especially in a BPO setting *Willingness to adapt to changing BPO requirements and industry trends *Ability to work effectively in a fast-paced and dynamic environment *Comprehensive Understanding of Sales products , industry regulations

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3.0 - 8.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Bangalore Shift- 24*7 Voice Process Exp is Mandatory Excellent Comms Salary-:Upto 7 LPA Call@9205503253 / 9953262467 Required Candidate profile Must have good knowledge of Training Modules Minimum 2 Years Experience in International BPO as Trainer into International Voice process Sal Upto 7 LPA Call @9205503253 /9953262467

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5.0 - 10.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Process Trainer - Bangalore Expereince in Training International Voice process is Mandatory Complet work from office Night shifts Whitefield, Bangalore Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts "train the trainers" sessions, as necessary. Analyzes, produces, and distributes training reports. Guides other trainers and assigns tasks. Performs other duties as assigned Complies with all policies and standards Share the updated resume to saanvi.v@conduent.com / Nallamilli.Veeraraghavareddy@conduent.com / Sumathi.Radhakrishna@conduent.com Regards, Saanvi

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3.0 - 8.0 years

5 - 6 Lacs

Bengaluru

Work from Office

• Min 3 years of experience in BPO Industry • Min1 year as a Soft Skill Trainer • Exp into E-commerce account will be added advantage • 6 days working (1 day rotational off) • Should be a TTT certified trainer • should be fluent in English & Hindi

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3.0 - 8.0 years

3 - 7 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

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2.0 - 7.0 years

4 - 7 Lacs

Noida

Work from Office

As a Learning Experience Leader, think of yourself as a leader that sets the standards and expectations through your conduct, work ethic, integrity and character. You can also think of yourself as a creator in a way that you must create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams, for all general preparatory courses prior to enterprise endorsement. You will also need to deliver preparatory training that is sufficiently technical, covering the basic skill requirements as identified by enterprise needs. You will also need to be able to deliver projects and motivate trainees through effective trainings. Think of yourself as a manager in terms of design, delivery, and you want to always continuously improve the training programs and the other learning opportunities across the organization. You will also amend and revise programs as necessary, in order to adapt to the changes occuring in the work environment. You will also act as the content expert and maintain relevant training documents and training materials for training conducted. Youre also a developer because you need to create effective induction programs. You will also need to monitor and review the progress of the trainees through questionnaires and discuss with the managers. You have to ensure that statutory training requirements are met and you must have an understanding of E-learning techniques, and where relevant, being involved in the creation and/or delivery of e- learning packages. You will also be researching new technologies and methodologies in workplace learning and presenting this research. You will also be a cop in a way that youll ensure that all trainees adhere to the companys Code of Conduct. Please Note - Candidate must have atleast 1 year of experience as a Process Trainer on papers in international process. Interested candidates can share their resume "rajal.garg@taskus.com" or call on 8141444230 Regards, Rajal Garg

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3.0 - 7.0 years

1 - 5 Lacs

Gurugram, Delhi / NCR

Work from Office

Process Trainer Loc- Gurgaon Shift- Rotational Pkg- Upto 6.5 LPA Exp- 3+ yrs Contact Aparupa (9311697179) aparupa.imaginators@gmail.com Required Candidate profile Skills- Process Training, Product Trainer, International Voice Process, TTT, TNA, TNI, OJT etc.

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3.0 - 8.0 years

5 - 10 Lacs

Chennai

Work from Office

Coronis Ajuba is Hiring OP Trainer for Chennai locations We are hiring Experienced OP Trainers to join us. This opportunity will be *Work from Office We are looking for candidates with 3 to 10 years of experience, preferably with at least 1 year as a trainer (or) A candidate with 5+ years of work experience as Auditor are eligible to apply with excellent presentation skills Specialization : Surgery ( Familiar with 1to6 series Surgery coding must) Evaluation Management Certification must ( AAPC or AHIMA) One Surgery Trainer can be hired for Hyderabad location. Major requirements are opened for Chennai location and Work Location ( Tidel Park) Competitive Pay Packages for the right candidates. Great work environment, benefits and perks. Interested candidates, Get in touch at mahalakshmi.chandrasekaran@coronishealth.com or 9840337796 (mobile and watsapp) for a telephonic discussion. Contact Person : HR Mahalakshmi Join Coronis Ajuba!! ! We are a Great place to Work!

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3.0 - 8.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

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1.0 - 3.0 years

3 - 6 Lacs

Hyderabad

Work from Office

Job Title: Product Trainer Role Summary: The Product Trainer delivers engaging training sessions to new hires and existing staff, ensuring they are equipped with the necessary product knowledge, communication, and sales skills to perform effectively. Key Responsibilities: Deliver and manage training programs (new hire, refresher, soft skills, and sales). Create and update training materials, job aids, and assessments. Coach and support agents on the floor in real-time. Identify knowledge gaps through TNA and performance analysis. Maintain a repository of standard responses and resources. Communicate updates and feedback to stakeholders and clients. Participate in calibrations, business reviews, and reporting. Track training impact and recommend improvement actions. Qualifications: High school diploma or equivalent 1+ year in training, coaching, or teaching Strong communication, organization, and analytical skills Proficient in MS Office and Google Suite Background in customer service or sales preferred Experience in content writing or design is a plus

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3.0 - 8.0 years

2 - 4 Lacs

Bhubaneswar, Kolkata, Mohali

Work from Office

Total 3 yr from BPO Out of this 2 yr trainer on the paper TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER WFO-Bhubaneswar only not for ,kolkata or Jamhedpur .Apply those who can relocate in Bhubaneswar Required Candidate profile WFO-Bhubaneswar only not for Jamhedpur, Indore,Kolkata,silliguri,Mohali Apply those who can relocate in Bhubaneswar Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

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3.0 - 8.0 years

3 - 7 Lacs

Pune, Mumbai (All Areas)

Work from Office

Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

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3.0 - 8.0 years

3 - 7 Lacs

Pune, Mumbai (All Areas)

Work from Office

Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

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3.0 - 8.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Trainer/Process Trainer BPO for technical support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER If you have Mutual Funds exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

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3.0 - 8.0 years

5 - 10 Lacs

Mumbai, Mumbai (All Areas)

Work from Office

Trainer/Process Trainer BPO for Mutual Funds process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER MUST NISM Certified If you have Mutual Funds exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

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2.0 - 4.0 years

1 - 5 Lacs

Gurugram

Work from Office

Hiring for process trainer Skills- Process Trainer, Training, Product Trainer Min- 4 Years of Experience Salary- Upto 6.5 LPA Location- Gurgaon NP- Immediate joining Contact- Aparupa (9311697179) Aparupa.imaginators.com

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3.0 - 8.0 years

3 - 7 Lacs

Pune

Work from Office

Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

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2.0 - 5.0 years

1 - 4 Lacs

Navi Mumbai

Work from Office

Role & responsibilities: Ability to identify challenges, develop solutions, and make informed decisions. Experience. Experience in insurance sales or a related field is preferred. Experience in training or coaching sales teams, especially in a BPO setting. Willingness to adapt to changing BPO requirements and industry trends Ability to work effectively in a fast-paced and dynamic environment Comprehensive understanding of life insurance products, industry regulations, and sales practices. Education: Undergraduate is ok

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3.0 - 8.0 years

4 - 6 Lacs

Thane, Navi Mumbai

Work from Office

Greetings from Homebazaar.com We are proud to get Certified as Great Place to Work '2024 Who are we? Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 12+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2023 -24. With these achievements under our wings, we also have expanded to new horizons, we are currently operational in 9+ metro cities across India. What is our requirement? Role: Senior Process Trainer Job Location : Vashi Experience : 3 Years to 8 Years Key Responsibilities: Deliver engaging sessions on communication, persuasion, customer handling, conflict resolution, and other interpersonal skills crucial for sales success. Ensure trainees gain in-depth knowledge of products/services, USPs, competitive positioning, and benefits to articulate value effectively to customers. Train new and existing employees on the end-to-end sales process, CRM usage, compliance protocols, and company-specific procedures. Monitor and guide employees during live calls or sales scenarios, providing real-time feedback to bridge the gap between theory and execution. Conduct focused training sessions on call structure, pitch delivery, objection handling, listening skills, and closure techniques for both inbound and outbound calls. Work closely with sales managers to identify skill gaps and develop customized training interventions. Track training effectiveness through assessments, feedback, and performance metrics. Regularly update stakeholders on progress and improvement areas. Qualifications: Bachelor's degree in any discipline (Training certification is a plus) 3+ years of experience as a Sales Trainer or similar role Proven experience in conducting classroom, virtual, and on-the-floor training session Strong knowledge of sales techniques and call center dynamics Excellent communication, presentation, and interpersonal skills Proficiency in MS Office and basic training tools (PPT, LMS, etc.) How to Apply? For Better Opportunity Share your Resume on jinal.nair@homebazaar.com & 7718850173

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3.0 - 6.0 years

3 - 5 Lacs

Noida

Work from Office

NTT DATA is Hiring for Process and Communication Trainer at Noida Location. In these roles, you will be responsible for: Conducting/managing industry, process, compliance refreshers internal certification programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per required standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. Requirements for this role include: Overall 5+ year(s) of experience in BPO/International Banking Domain (AML /KYC/Customer Screening/Credit Cards) /Training. 3+ year(s) of experience in the International Banking industry that required an understanding of basic International Banking concepts 2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in International Banking Domain. Shift: Flexible Shift Timings (Monday to Friday Work from Office). Candidate should be open to work in Night Shift as well. Interested candidates may share their updated resume on Manori.Sachdeva@nttdata.com

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