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3.0 - 8.0 years
1 - 5 Lacs
Mohali
Work from Office
**Multiple Openings for a leading bpo** Job Location: Mohali Job Role: Process Trainer(Domestic process) Roles and Responsibilities: Conduct new hire training classes and ensuring systematic Training Cycle Conduct retraining, cross training and up training classes Efficiency required for completion of all required forms and reports within the time frame allocated Maintain and update all training material Should possess a complete knowledge and understanding of products and quality guidelines for all clients programs Support and monitor new trainees during the OJT (On the Job Training) period Timely & constructive feedback and counselling of the trainees. Ability to use Overhead Projectors, S...
Posted 4 months ago
3.0 - 6.0 years
4 - 7 Lacs
Thane
Work from Office
Job Summary: The Process Trainer is responsible for delivering effective process training to new and existing employees. The role involves preparing training modules, facilitating classroom and on-the-job training, and ensuring employees are equipped with the required process knowledge to meet performance benchmarks. Key Responsibilities: Conduct new hire training on process knowledge, systems, and tools. Design, update, and maintain training content in alignment with client and operational requirements. Conduct refresher training and upskilling sessions for existing staff. Evaluate trainee performance through assessments, mock calls, and feedback sessions. Collaborate with operations and qu...
Posted 4 months ago
2.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Conduct onboarding and process training sessions for new hires. Create and maintain training materials, process documents, and manuals. Monitor the effectiveness of training programs Excellent verbal and written communication skill Required Candidate profile Shift Timing: 01:00 PM – 10:00 PM IST (MID shift) Experience: 2 to 4 years Designation: Process Trainer / Associate Availability: Immediate Joiners Preferred
Posted 4 months ago
6.0 - 11.0 years
4 - 9 Lacs
Noida
Work from Office
In these roles, you will be responsible for: Conducting/managing industry, process, compliance and refreshers programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. Participating in client presentations and demonstrating training capabilities. Requirements for this role include: Overall 6+ year(s) of experience in BPO/I...
Posted 4 months ago
2.0 - 7.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Warm Greetings, Hiring: Induction Trainers | 8 Openings | Bangalore Position: Induction Trainer Experience: 2 to 6 Years Location: Bangalore (Work from Office) Openings: 8 Qualification: Any Graduate Max CTC: Up to 7 LPA Industry Preference: Insurance Firms / International BPO / KPO Job Description: We are seeking enthusiastic and experienced Induction Trainers to join our dynamic training team. The ideal candidate will have experience in delivering new hire induction training, preferably within the insurance , BPO , or KPO industry, and possess excellent communication and facilitation skills. Key Responsibilities: Conduct new hire induction and onboarding training sessions Deliver engaging ...
Posted 4 months ago
3.0 - 8.0 years
4 - 7 Lacs
Gurugram, Delhi / NCR
Work from Office
Process Trainer BPO Total 3 yrs exp out of this 1 yrs as BPO Process Trainer on the paper TNA TNI TTT Refresher NHT PKT Immediate Joiner Call/WhatsApp cv if you have Banking process exp Sri 8851792136 Neha8287267407 Required Candidate profile Graduate Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407
Posted 4 months ago
4.0 - 9.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Dear Aspirants, Greeting from Sagility!!.. Huge hiring for Process Trainers.. Job description: Schedule appropriate training sessions for new and existing employees Stay updated with the best training methods and modules Plan and implement an effective training curriculum Prepare hard copy training materials such as presentations, video module Should train freshers and existing employees in a batch-wise manner Collaborate with management to identify training needs for all employees Review training needs monthly Schedule and perform pre- and-post-training assessments and monitor progress Job Requirements: Must have experience in training multiple and large batches Should have a clear understa...
Posted 4 months ago
3.0 - 8.0 years
3 - 7 Lacs
Kolkata, Bengaluru, Delhi / NCR
Work from Office
Min 3yr exp as Soft Skills Trainer/ Trainer /Communication Trainer BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407
Posted 4 months ago
3.0 - 8.0 years
3 - 7 Lacs
Gurugram, Delhi / NCR
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407
Posted 4 months ago
1.0 - 2.0 years
1 - 4 Lacs
Bhayandar
Work from Office
A leading provider of Business Process Management (BPM) and IT solutions Should be well versed with MS Office (Word, Excel, PowerPoint and Outlook) Job Location: Mumbai, Bhayandar Shifts: Rotational Day Shifts Workdays: 6 days Required Candidate profile RAG analysis Conducting TNIs, Refreshers, PKTs and driving learning completion Minimum 1 year as a Trainer. Any queries/yash@peshrgmail.com/7387026701
Posted 4 months ago
4.0 - 9.0 years
4 - 6 Lacs
Thane, Navi Mumbai
Work from Office
Greetings from Homebazaar.com We are proud to get Certified as Great Place to Work '2024 Who are we? Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 12+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2023 -24. With these achievements under our wings, we also have expanded to new horizons, we are currently operational in 9+ metro cities across India. What is our requirement? Role: Senior Process Trainer ...
Posted 4 months ago
5.0 - 10.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Looking for candidate who have recent 2-3 yrs. of experience of Process trainer Candidate should have 1-2 yrs of experience of Domestic/ International Voice process experience. Candidate should be ready for WFO Candidate should be ready for Night Shifts Office Location bommanahalli Cab Facility will be provided HR Subhijeetsingh Gahilot subhijeet_g@trigent.com
Posted 4 months ago
3.0 - 8.0 years
4 - 8 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO GURGAON-NO JOBS IN NOIDA- APPLY IF CAN RELOCATE
Posted 4 months ago
5.0 - 10.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Hiring a Sales Trainer/Process Trainer who is giving the taining on outbound sales TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Bangalore Must Know-English and Hindi
Posted 4 months ago
1.0 - 3.0 years
3 - 4 Lacs
Chennai
Work from Office
Responsibilities Develop, implement, and manage training programs for back office staff. Facilitate training sessions, workshops, and hands-on learning experiences. Analyze training needs and collaborate with management to tailor training solutions. Produce and update training materials, guides, and manuals. Measure the effectiveness of training programs and adjust as needed. Work collaboratively with team leaders to ensure alignment with operational objectives. Prepare reports on training outcomes and employee progress. Keep abreast of industry developments and best practices in back office operations and training. Requirements High School diploma or equivalent; Bachelor's degree in Busines...
Posted 4 months ago
2.0 - 7.0 years
3 - 8 Lacs
Gurugram
Work from Office
Role: Sr. Associate / Process Trainer /TL /QA / Manager - Process: B2B AR Collections JD • 3 to 7 years of overall experience • At least 3 years of B2B (Business to Business) Collections experience. Interested Candidate Can connect 8287816038
Posted 4 months ago
3.0 - 8.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Person will be responsible for conducting new hire training & refresher Audit calls and share feedback to improve performance Preparing and updating training reports Conduct TNI and TNA analysis if interested call 9235457455 Deepti
Posted 4 months ago
4.0 - 7.0 years
8 - 10 Lacs
Bengaluru
Work from Office
Hiring for Service Desk Process Trainer. Any Graduates with minimum 4 year of experience as a Process Trainer in Service Desk. Salary-Up to 10LPA Location-Banglore Contact-Janhvi:8055979395
Posted 4 months ago
4.0 - 9.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Job Overview: We are looking for an experienced and dynamic Process Trainer for our International Voice Process team based in Bangalore. The ideal candidate will have a total of 4+ years of professional experience including at least 1 year in a training role. This role is responsible for delivering process training to new hires and existing employees to ensure high standards of customer service and compliance with client requirements. Key Responsibilities: Deliver effective process training sessions for new hires and existing agents in the International Voice Process domain Evaluate training effectiveness through assessments, feedback and performance metrics Conduct refresher training based ...
Posted 4 months ago
2.0 - 6.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Responsibilities of a Process Trainer Developing training modules and materials tailored to specific processes Conducting interactive training sessions and workshops Assessing employee performance and providing feedback Updating training materials based on process changes or improvements Maintaining records of training activities and employee progress Requirements and Skills Proven experience as a process trainer or similar role Excellent communication and presentation skills Ability to assess and address individual training needs Familiarity with modern training techniques and tools Strong organizational and team management skills International BPO experience required Comfortable for rotati...
Posted 4 months ago
3.0 - 8.0 years
2 - 5 Lacs
Noida, Gurugram
Work from Office
Process Trainer Exp- 3+ Years (2 yrs as Process Trainer) Loc- Gurgaon & Noida Pkg- Upto 6.5 lpa NP- 0 to 30 days max Nancy 8586914964 Nancy.imaginators7@mail.com
Posted 4 months ago
4.0 - 9.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Experience: Minimum 4 years, with at least 1 year as a Process Trainer for International Voice Process Immediate Joining or 15 Days Notice Period ( Excellent Opportunity Limited vacancy) We are seeking a dynamic and experienced Process Trainer to join our leading client in Bangalore. As a Process Trainer for the International Voice Process, you will play a crucial role in training and developing our team members to deliver exceptional customer service and achieve operational excellence. Key Responsibilities: - Conduct training sessions for new hires and existing team members on product knowledge, communication skills, customer service techniques, and process workflows - Develop training mate...
Posted 5 months ago
3.0 - 8.0 years
3 - 8 Lacs
Hyderabad
Work from Office
Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER If you have International Tech Support process exp then Call/Whtapp cv to Amit 8178259405 Neha 8287267407
Posted 5 months ago
2.0 - 7.0 years
0 Lacs
Noida, Pune, Mumbai (All Areas)
Work from Office
The Client is a key player in the telecommunications and media landscape, known for its comprehensive range of services, commitment to innovation, and dedication to corporate social responsibility in North America. We are looking for a dynamic Trainer who will conduct process training for New Hire Training Batches. Your roles and responsibilities include: Develop a schedule to assess training needs Conduct training through new materials Consult with other trainers, managers, and leadership Track and compile collected data Conceptualize training materials based on data and research Communicate training needs and online resources Create training strategies, initiatives, and materials, Test and...
Posted 5 months ago
2.0 - 7.0 years
0 Lacs
Noida, Hyderabad
Work from Office
Role & responsibilities Process Trainer will be delivering classroom based new hire process training for associates aligned to Service Desk Accounts Process Trainer will analyze quality data to identify training needs Create customized content or training plan Track post training effectiveness, by observations and quality data Publish daily / weekly / monthly reports to stake holders Maintain historical data for the associates trained Responsible for the performance of New Hires during learning curve and extend needed coaching and support for improvement Update training materials if required or as suggested by clients Constantly get updated with the latest process updates Closely work and in...
Posted 5 months ago
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