35 Process Standardization Jobs - Page 2

We are looking for a Manager Tax Technology in Mumbai who will act as a solution tester and integrator, combining Partnership Tax knowledge with technical competence. In this role, you will play a key part in driving and enhancing the firm-wide strategy for tax process standardization and effective use of tax technology tools across service lines. Your responsibilities will include identifying future tax technology needs, opportunities for process improvements, automation, efficiency gains, and application of best practices in tax process and technology. This is a high-visibility, high-impact role where you will leverage your tax expertise in financial services, corporate, or individual areas along with your interest in technology to reimagine the way we work and help build cutting-edge technology. You will be responsible for proactively evaluating current tax technology and processes, implementing transformative solutions to standardize, streamline, centralize, automate, track, and analyze business processes. Working closely with the information technology department, you will prototype, develop, enhance, and implement technology solutions and best practices. Additionally, you will serve as a liaison between the Tax and Information Technology departments to improve understanding and communication of tax department process improvement and technology needs. You will also translate conceptual user requirements into functional requirements for the enterprise information technology team and document process workflows for current and future states. To be successful in this role, you should have a Bachelor's degree in Accounting, Business Administration, Business Management, Computer Science, or a related field, with an MBA being preferred. You should have at least 5 years of experience, with 4 years in the Technology space and 1-2 years on the compliance side within the 5-year period. Additionally, you should have 4+ years of tax technology/transformation experience, 2+ years of tax compliance experience in corporate, financial services, or individual/private wealth advisory industry, and experience with tax software tools such as Thomson Reuters Go-Systems, CCH Axcess, and OneSource. Proficiency in Excel is required, and experience with tools like Visio and Alteryx is preferred. An ideal candidate would have exposure to Microsoft Power BI suite, development of databases, Bots, RPA, and experience in ETL solutions. Proficiency or knowledge in Power Query, Power BI/Tableau, Alteryx, SQL, data modeling, dashboarding, data pre-processing, and application integration techniques would be an added advantage. Your ability to handle multiple priorities, communicate effectively, and apply tax expertise to evaluate technologies will be crucial for success in this role.,

You will be responsible for leading the transformation of the global credit risk compliance framework while ensuring the stability and effectiveness of daily credit risk activities within the APAC region. Your role will involve developing innovative technology solutions to meet diverse local jurisdictional credit risk regulatory requirements, optimizing the global operating model, and ensuring the smooth execution of day-to-day credit activities and systems. As the Director of Credit Risk Strategy & Regulatory Compliance, you will need to have a deep understanding of global credit risk policies, strong process standardization skills, and experience in managing technology change. Your key responsibilities will include: Regulatory Strategy & Standardization: - Analyzing and interpreting global credit risk regulations to identify opportunities for policy standardization and improved operational efficiency - Working closely with multiple teams at global and local levels to ensure compliance with local jurisdictional requirements while aligning with global policies - Developing and implementing governance frameworks to ensure consistent adherence to evolving credit risk policies across multiple markets Global Operating Model & Process Optimization: - Developing and refining global credit risk operating models to adapt to local regulatory frameworks - Establishing scalable processes and workflows to improve risk assessment consistency while accommodating jurisdictional nuances - Collaborating with regional credit risk teams to ensure readiness for new regulatory changes and technology rollouts Technology & Change Management: - Leading the development and implementation of innovative credit risk compliance tools to enhance transparency, efficiency, and reporting - Overseeing the end-to-end software development lifecycle (SDLC) and partnering with engineering, data science, and end users to build adaptable risk management solutions - Driving process automation and digitization efforts to enhance regulatory and risk assessment workflows Go-To-Market Readiness: - Defining and executing go-to-market strategies for new credit risk technology solutions, including client and user onboarding plans - Leading local implementation efforts and ensuring regulatory teams are trained and prepared for new tools and process changes - Monitoring adoption and effectiveness of new technology solutions and making data-driven improvements as needed To be successful in this role, you should ideally possess: - Broad years of experience in credit risk regulatory compliance or risk technology transformation in financial services - Strong understanding of global credit risk regulations and jurisdictional differences - Proven track record of leading technology-driven risk management initiatives and change management in a highly regulated environment - Strong analytical and communication skills, with the ability to influence senior stakeholders and cross-functional teams - Experience managing global teams and working across multiple regulatory jurisdictions - A mindset for innovation and disruption, constantly seeking ways to optimize compliance while maintaining business agility - Bachelor's/University degree, Master's degree preferred, and managerial experience At Citi, you will have the opportunity to join a global family of dedicated individuals, grow your career, give back to your community, and make a real impact. If you are ready to take the next step in your career, apply for this role at Citi today.,

The Manager, Global Custom Operations at the Center for Creative Leadership (CCL) plays a crucial role in the Global Operations team by strategizing and overseeing the successful execution of all contracted work for a specific line of business. You will lead and manage the operations team to ensure alignment with strategic goals, client-centric mentality, talent development, and overall process compliance. Your contributions will directly impact the creation and execution of operational strategies, client satisfaction measurements, and service level agreement execution, all in service of CCL's mission to build better leaders and a better world. As the Manager, you will be responsible for driving operational processes to achieve efficient and scalable outcomes while fostering a culture of accountability, professional development, high performance, and ethical behavior within the team. You will collaborate with global counterparts in operations and other organizational functions to ensure seamless execution of strategies and initiatives. Additionally, you will manage resources, budgeting, utilization, and contribution for the operations team, acting in the best interest of CCL by identifying risks, challenges, and providing solutions. Talent selection, development, and training will be a key aspect of your role, where you will oversee talent selections, motivate, develop, train, and measure the performance of the team members. Continuous coaching, mentoring, and performance feedback will be essential in ensuring the success of the team. You will also lead the identification, development, implementation, and monitoring of projects for the designated line of business, in alignment with the Global Operations strategy. Your role will require strong business acumen, process discipline, client focus, learning agility, digital savvy, virtual leadership, decision-making skills, and global savvy. You should possess a Bachelor's degree with 3+ years of experience in a business manager, program manager, or senior-level project manager role, along with supervisory experience. Proficiency in Microsoft Office Suite is necessary, and some travel may be required depending on the region of support. Compensation and benefits for this position will vary by country, based on local market practices, laws, and regulations. All offers will be commensurate with relevant qualifications and professional experience. Relocation assistance is not available for this position, and applicants must reside in the managed market(s) of the posted role. CCL is an Equal Opportunity Employer committed to diversity and inclusion, providing a supportive environment for individuals with disabilities and protected veterans. Join us in our mission to develop better leaders and make a real difference in the lives of people around the globe.,

As a visionary business professional, you will have the opportunity to lead the dynamic delivery organization of a Canadian company specializing in cloud-based accounting services for over 300 businesses and not-for-profits. Your role will be crucial in ensuring exceptional quality and service standards for international clients, driving impactful results across various industries. Your primary responsibilities will include overseeing a team size of over 100, with a focus on delivering accounting services for clients in Canada, UK, Australia, and the US. With your expertise in scaling operations, talent development, and streamlining workflows, you will play a key role in maintaining high-quality standards, compliance, and efficiency. In this pivotal role, your strong communication skills in English, both verbal and written, will be essential in managing client expectations, resolving operational challenges, and driving a culture of excellence and accountability within the team. Your ability to address potential bottlenecks, maintain budget adherence, and ensure timely delivery within SLAs will be critical in meeting client satisfaction. Furthermore, as the primary client contact, you will be responsible for managing updates, expectations, and escalations to ensure client satisfaction. Building and nurturing a high-performing team through recruitment, development, and succession planning will be essential for growth and success in this role. Overall, if you are driven by client obsession, possess a can-do attitude, and have a track record of managing delivery for multiple clients with diverse teams, this opportunity to lead the delivery organization in India is tailor-made for you. Join a high-energy environment where setting exceptional quality and service standards is not just a goal but a way of life, seamlessly blending the best of both worlds in a hybrid work setting.,

As a Regular Employee in the Operations department at Standard Chartered Bank in Bangalore, India, you will be responsible for handling various account reconciliation activities. These include Nostro account reconciliations, Internal/GL account reconciliations, Trade/Stock and Position reconciliations, as well as Credit Card, ATM, and retail branch banking reconciliations. Your role will involve performing error-free reconciliations according to procedures and policies, utilizing reports from different transaction processing and reconciliation applications. Previous experience with the Transaction Lifecycle Management (TLM) reconciliation platform would be beneficial. In addition to reconciliation tasks, you will be expected to manage customer queries and correspondence, both internally and externally, while maintaining effective relationships with all relevant departments, country stakeholders, and technology teams. It will be crucial for you to ensure timely follow-ups and escalations to resolve outstanding reconciliation items, process issues, and system challenges within agreed service level agreements (SLAs) and reconciliation matrices. Moreover, you will play a role in risk management by identifying risks and potential process failures, highlighting these areas to line managers and risk teams, and ensuring compliance with operational risk, money laundering prevention policies, and other relevant regulations. Your responsibilities will also include assisting in Business Continuity Planning (BCP) tests and contributing to departmental and group-related projects. As part of the role, you will need to adhere to the company's values, code of conduct, and all applicable rules and regulations, while actively participating in achieving the desired outcomes outlined in the Bank's Conduct Principles. Your qualifications should include a graduate-level education and proficiency in English. Having knowledge of reconciliation processes will be essential for this position. Standard Chartered Bank is an international financial institution that values diversity, innovation, and ethical conduct. If you are seeking a purpose-driven career in a supportive and inclusive environment, we encourage you to apply. At Standard Chartered, we celebrate individual talents and promote a culture of continuous improvement and collaboration. Join us in our mission to drive commerce and prosperity while embracing our unique diversity and inclusive values. In return for your contributions, we offer a range of benefits including retirement savings, medical and life insurance, flexible working options, and proactive wellbeing support. You will have access to learning and development opportunities to enhance your skills and grow professionally within our organization. We are committed to creating an inclusive and values-driven workplace where everyone is respected and empowered to reach their full potential. Learn more about career opportunities at Standard Chartered Bank by visiting www.sc.com/careers.,

The Third Party Management Operations (TPM Ops) provides operational support, process guidance, and quality assurance and quality control oversight to businesses across Citi, leveraging a central utility infrastructure, standardized processes, and operating procedures to execute robust risk management activities throughout the third-party management life cycle. As the Program Manager, you will provide full leadership and supervisory responsibility. You will offer operational/service leadership and direction to team(s) and apply in-depth disciplinary knowledge through the provision of value-added perspectives or advisory services. Your role may contribute to the development of new techniques, models, and plans within your area of expertise. Strong communication and diplomacy skills are required, along with responsibility for volume, quality, timeliness of end results, and shared responsibility for planning and budgets. You will provide guidance to internal stakeholders, monitor the timely and effective completion of activities related to the Third Party lifecycle, and ensure data accuracy for reporting third-party related metrics. Additionally, you will focus on keeping the motivation and development of the team through professional leadership, including duties such as performance evaluation, compensation, hiring, disciplinary actions, and terminations, as well as directing daily tasks and responsibilities. Your responsibilities will include establishing and overseeing the application of operational risk policies, technology, and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks. You will independently assess risks and drive actions to address root causes leading to operational risk losses, challenge historical and proposed practices, and look for ways to improve the current process by sharing best practices with senior leadership. You will participate in senior leadership meetings to analyze documentation and processes, assist senior management in gathering data for executive level reporting, and take ownership of specified projects and tasks. As an SME to senior stakeholders and/or other team members, you will manage larger teams and drive them to deliver the highest quality work on Third Party Management. It is essential for you to demonstrate strong knowledge about Third Party Lifecycle Management, Regulatory guidelines, Contract Terms & conditions, Information Security, Regulations (OCC, GDPR, Data Privacy Laws, and Country-specific Local Laws, etc.). You will provide process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs), and other business stakeholders on end-to-end Third-Party Management requirements, set up periodical review meetings with all stakeholders, facilitate and coordinate with various Policy Owners, and execute various third-party risk assessment controls. Additionally, you will verify third parties" policies and procedures for compliance with Citi's policies and procedures, identify and report gaps to senior management, drive your team to identify opportunities for better control and productivity enhancement, analyze data and forecast trends regarding inherent risks associated with third parties, and work with the Operations standards team to lay out the framework of new processes. You will be responsible for coordinating with internal and external auditors, ensuring timely and accurate submission of all deliverables, addressing observations and taking corrective action accordingly, driving and implementing process changes in line with new emerging risks and regulatory requirements, and appropriately assessing risks when making business decisions. Your role will involve supervising the activity of others and creating accountability for maintaining standards. Qualifications: - Minimum 12+ years of working experience in the financial services/Banking industry - Preferred 6+ years of direct, relevant experience in third-party risk management, operational risk management, or Audit related work - Minimum 3 years of Operational Leadership Experience including delivering in a high-volume, goal-based production/operations-based environment - Knowledge of third-party management risk and control methodologies and best practices - Team management skills preferred - Supply chain management experience preferred Education: - Bachelor's degree required - Master's Degree preferred - Professional Qualifications including CA/ICWA/ACS etc. - Project Management experience in process standardization & Automation - Preferred external certification CISA/CIA/CSCP/CPSM Citi is an equal opportunity and affirmative action employer.,

Novo Nordisk Global Business Services (GBS), India Department – Finance GBS Are you passionate about driving digital transformation and process excellenceDo you have a proven track record of leading large-scale projects and delivering sustainable business resultsIf you’re ready to make a significant impact in a global organization, we invite you to join us as a Senior Manager in our Digital & Process Excellence (DPX) team. Read on and apply today for a life-changing career. About the Department Global Finance GBS Bangalore, established in 2007, is responsible for supporting Accounting, Finance & Procurement, Financial Planning & Analytics (FP&A) for Headquarters, region Europe, North America, International Operations (IO) & GBS Bangalore. Our main purpose is to provide superior service to our stakeholders consistently and add value to the processes in terms of standardization and efficiency. Located in Bangalore, our department thrives in a fast-paced and collaborative atmosphere, where every team member contributes to achieving our goals. The Position As a Senior Manager the key responsibility: This role will be responsible for delivering on the strategy and vision of the Digital & Process Excellence (DPX) function of Finance GBS. Drives complex projects, large scale tool implementation, and process improvement initiatives as part of the larger DPX agenda. Works closely with senior management to execute on the strategy, prioritize projects, and remove impediments in implementation. Proactively identifies opportunities for improvements, establishes business case, scopes project, creates project plans, and drives stakeholder engagements. Contribute to development of the strategy, working model, governance, and review mechanisms of the DPX team. Contributes to the development of a continuous improvement culture exploring value add through RPA and Intelligent Automation opportunities. This role will help drive continuous improvement projects and handle change management across departments to deliver optimum level of performance and development in specific Finance GBS processes. Manage the hiring, staffing, and maintaining of a diverse and engaged workforce. Manages program service delivery budget, service level, location and resources. Develop and maintain direct customer and broader service delivery relationships. Implement delivery management process improvements. Target opportunities for growth within the stakeholder environment. Work with Finance GBS departments to identify improvement opportunities to deliver sustainable business results. Process documentation, standardization, and exception management process across FLGS. Develop systems to track the efficiency gain through various improvement projects. Qualification Relevant academic background at minimum master’s level within Business or Finance. Minimum 15 years of experience working within Finance off shoring centres. Working experience of 8-10 years in Transformation, Continuous Improvement, Digital / Automation roles. Experience in Project Management, Agile / Scrum methodologies. Knowledge of the Financial Accounting processes. Strong project management, including strong change management skills and people, performance management skills. Experience working with European stakeholders is preferred. Can operate on strategic, tactic and operational level, preferably strong skills on service culture and delivery, process standardization and optimization. Certified LEAN / Six Sigma Blackbelt experience.

Nature of work experience : Knowledge of Vehicle Inspection activities as per Standards. Line inspectors and associate management. Understanding of Engineering Drawing / Inspection standards / Ability to develop Process Standards for Inspectors. Knowledge about vehicle driving and testing. Assessing new vehicles in trials, giving feedback, and ensuring closure of issues. Knowledge about vehicle inspection equipment. Knowledge about ISO and Quality systems Knowledge about Japanese Practices like 5S,3G,3K,3R, Ho-ren-so etc. Knowledge of applicable regulations for automotive industry. Line quality handling and problem analysis. Nature of Work : Vehicle Inspection after Assembly Stage Industry preference: Automobile Industry KRAs: Mass production vehicle quality inspection to ensure zero defects at customer. Inspection & Evaluation during new model establishment / development stage. Testing and inspection process standardization. Ability to train new inspectors for skill & Capability development. Driving improvement projects in work area. Competencies: Functional knowledge of passenger cars and inspection standards In depth knowledge of applicable regulations Good understanding of Inspection standards and conversion to Process standards Problem analysis and root cause identification for Quality issues. Knowledge of line balancing and work management. Practical application of Quality Control Tools, including theoretical background of SPC, Analytical tools and Six sigma. Clear & Good communication skills. Ability to work in a lean, multi-tasking environment. Ability to handle the product & situation independently. Other Requirements: Computer environment proficiency is essential for proper Documentation, presentation, and its data retrieval. (MS office) Knowledge about procurement systems. Openness & positive attitude to work in a team.

Role & Responsibilities The Senior Manager supporting Intercompany and Cost Accounting will be responsible for a range of activities, including but not limited to: Intercompany Transactions: Analyzing and recording Intercompany Billing and Transfer Price Adjustments. Managing Global master data for Intercompany transactions, including customer and vendor setup and maintenance. Cost Accounting Management: Managing Cost Accounting master data, including standard costs and other processes that can be identified for centralized management. External Service Provider Engagement: Engaging with External Services Providers to coordinate and monitor activities and deliverables, review work, and address issues on a timely basis. Financial Controls & Reconciliation: Reconciliation of relevant general ledger accounts (for example, goods in transit). Managing internal controls to ensure quality standards and compliance requirements are met. Cross-Functional Partnerships: Partnering with Corporate groups, such as Tax, Treasury, Supply Chain, Disbursements, and Information Systems, to ensure proper accounting of intercompany-related transactions. Process Improvement: Identifying and driving standardization of procedures and processes, ensuring improved cost efficiency and appropriate quality and compliance. Providing direction on continuous improvement ideas and initiatives. Audit & Reporting Support: Providing audit and reporting support for requests from Corporate External Reporting, Corporate Audit, External Auditors, Tax Compliance, and Statutory Financials processes by country affiliates. System Implementation: Supporting ERP and automation implementations to ensure proper design, documentation, testing, and training of personnel. What We Expect of You We are all different, yet we all use our unique contributions to serve patients. Education & Experience: Doctorate degree and two years of Finance experience; OR Master's degree and eight to ten years of Finance experience; OR Bachelor's degree and ten to fourteen years of Finance experience; OR Diploma and fourteen to eighteen years of Finance experience. Core Competencies: Knowledge of financial management and accounting principles. Strong understanding of compliance and regulatory requirements. Experience with ERP systems and financial software. A resourceful leader who can connect the dots across a matrixed organization. Managerial and financial experience in a global, multi-site corporation. Preferred Qualifications Advanced Education & Certifications: Advanced degree in finance, accounting, or MBA. Chartered Accountant (Certified Public Accountant), CMA, CFE, or other professional certification relevant to the accounting profession. Financial Expertise: Extensive accounting and FP&A experience. Experience supporting cross-functional senior leaders of an organization. Experience in preparing executive communication, including written and oral presentations. Familiarity with the pharmaceutical/biotech industry. Experience with global finance operations. Proficiency in data analytics and business intelligence tools. Business performance management. Experience in budgeting, forecasting, and strategic planning. Technical & Transformation Experience: Finance transformation experience involving recent technology advancements. Prior multinational capability center experience. Experience with SAP (ECC and/or S4), Blackline, Workiva, Tableau/PowerBI. Soft Skills Excellent leadership and team management abilities. Strong communication and interpersonal skills. High level of integrity and ethical standards. Problem-solving and critical thinking capabilities. Ability to influence and motivate change. Adaptability to a dynamic and fast-paced environment. Strong organizational and time management skills. Ability to manage multiple competing priorities in parallel

Inviting applications for the role of Assistant Vice President, HRO Operations ! In this role, you will be responsible for overall HRO operations. Focus on continuous process improvements and adaptive changes. Develop and manage effective working relationships in the organization and actively collaborate with all clients. The ideal candidate will possess a strong background in HR operations, excellent analytical skills, and a passion for enhancing employee, experiences on a global scale. Responsibilities . Lead the overall operational activities and ensure noise-free operations, along with strong customer stakeholder management . Be hands on, to ensure delivery per customer expectation along with meeting defined SLA ensure customer satisfaction. . Assess actual performance against standards to resolve whether the team is on target to reach goals and take corrective actions as vital . Constantly work to find the opportunities to drive value beyond SLA&rsquos and contractual terms -hence be able to drive value share and Transformation opportunity . Strategic thinking and leadership experience with an emphasis on relationship management and communication at all levels within an organization. Facilitate and coordinate multiple deadlines, create cohesive teams, and respond quickly to management requests. . Drive regular governance/ monthly/quarterly to connect with retained leads and tower managers with strong partnerships in ensuring the success of the service delivery model . Review delivery of Customer Interaction Centre, Data Management & Operations, Talent Acquisition, Talent Management, Total Rewards and payroll processing ensuring the operational aspects and associated activities (including Build to Gross and Gross to Net, Pay processing, Post payroll validation, T&A management, reporting etc.) are accurate and delivered within appropriate timeframes and comply with relevant legislation. . Build and manage multi-disciplinary functions (process & technology) that can successfully operationalize the end-to-end engagement lifecycle of the HRO operations. . Strong understanding and proven abilities of executing industry standards and market landscape that will determine the value proposition and competitive advantage for the shared service hub. . Actively work with client and internal team members in identifying and implementing the process standardization, simplification and automation opportunities, and act as a mentor/support for the teams. . Coach, mentor, train and coordinate the activities of the team . Manage the application and monitoring of the Hub&rsquos methodology framework, principles, and delegations . Understand the use of data to give insights to the business. Be able to make decisions using data . A reasonable level of excel usage is necessary . Leadership is key skills require to deliver HRO objectives . Strong people management Qualifications we seek in you Minimum Qualification . Any Graduate / Postgraduate . Relevant years of experience in HRO Ops with global exposure . Excellent analytical and problem-solving skills . Strong communication and interpersonal skills, with the ability to work collaboratively across diverse teams . Ability to manage multiple priorities in a fast-paced environment. . Knowledge of workday and service now. Preferred Qualification . Bachelor in HR / B. Com/M. Com/ MBA HR with relevant years of experience. . Experience in operation in an outsourced environment of HRO domain and in-depth end to end process knowledge . Project Management knowledge and Transition Exposure - Should have transitioned large client&rsquos relationship seamlessly. . Ability to lead and build teams and build multiple internal partners. . Ability to build client partnership and work in cross functional teams, especially with relationship and sales team . Ability to work in an ambiguous environment. . Quality - Lean and six sigma knowledge and quality driven person . Must demonstrate a high level of self-motivation, energy and flexibility . Ability to handle multifaceted volumes of workloads and to reach targets and deadlines on a timely basis . Innovative and always looking for continuous improvement in order to develop succession plan for staff . Ability to outline goals and outcomes, gather data, brainstorm on solutions, evaluate pros and cons. . Flexibility and willingness to travel. At times it may be extensive and at short notice. . Experience in managing critical projects that have complex requirements.