7 Process Reporting Jobs

As a Customer Service Associate Manager at Accenture, you will play a crucial role in redefining customer experience in the US Retirement Services domain. Your responsibilities will include managing specific administrative, operational, and record-keeping functions for individual and institutional clients, ensuring client satisfaction across markets. You will be responsible for inputting, updating, and managing information in various digital formats, with a strong focus on accuracy and efficiency in handling large volumes of data. **Key Responsibilities:** - Lead a team of retirement money-out specialists to provide high-quality retirement planning and investment management services - Conduc...

Job Description: As a Process Developer/Champion - Operations in Defined Benefits Wealth Administration at TELUS Digital, you will be responsible for end-to-end Pension Operations. Your role will involve: - Processing and quality checking of pension operations tasks - Conducting process reporting and training for team members - Managing queue allocation and ensuring efficient task management - Updating Standard Operating Procedures (SOPs) and other process documents - Ensuring compliance with all internal policies and regulations - Identifying areas for process improvement and implementing necessary changes - Providing timely updates to the Assistant Manager and onshore counterparts. Qualifi...

Job Description: Summary: As a Senior Benefit Operations Analyst reporting to the Team Manager, you will be part of the Operations in Health/Wealth Administration team. Your responsibilities will include: Key Responsibilities: - Processing and Quality checking. - Process reporting and training. - Queue Allocation & Management. - Updating SOPs and other process documents. - Ensuring compliance of all internal policies. - Process improvement. - Providing timely updates to Assistant Manager and onshore counterparts. Qualifications Required: - Previous experience in benefit operations. - Strong attention to detail. - Excellent communication skills. - Ability to work in US Shifts. (Note: No addit...

Role Overview: As the Senior Benefit Operations Analyst at TELUS Digital in Gurgaon/Hybrid with US Shifts, you will hold a crucial position in the Health/Wealth Administration team. Reporting to the Team Manager, your primary responsibilities will include processing and quality checking, process reporting and training, queue allocation & management, updating SOPs and other process documents, ensuring compliance with internal policies, process improvement, and providing timely updates to Assistant Manager and onshore counterparts. Key Responsibilities: - Process and quality check various operations related to Health and Benefits vertical - Conduct process reporting and training for team membe...

As a Customer Service Specialist at Accenture, you will leverage your 7 to 11 years of experience in the US Retirement Services domain, specifically Defined Contributions. Your role will involve managing processes related to Money In, Money Out, or Institutional contributions with a team of 20-30 resources. You will be responsible for overseeing remote transition, handling process reporting metrics such as SLA, TAT, Quality, AHT, NIGO, RCA, and identifying areas for improvement. Your leadership skills will be crucial as you manage and lead a team of operations professionals, assigning work, monitoring progress, providing feedback, coaching, and evaluating performance. Quality review of high ...

Minimum 10 years of exp in auditing, compliance or operational process improvement, preferably within security services or related sectors. In-depth knowledge of BS7858 standards, including audit documentation management and process reporting Required Candidate profile Proficiency in Microsoft Excel, documentation tools, and audit reporting platforms. Master’s degree in Business Administration, or a related discipline. ACS, SIA , ISO certification

The Senior Benefit Operations Analyst role at TELUS Digital in Gurgaon/Hybrid with US Shifts is a pivotal position within the Health/Wealth Administration team. Reporting to the Team Manager, you will play a key role in processing and quality checking, process reporting and training, queue allocation & management, updating SOPs and other process documents, ensuring compliance with internal policies, process improvement, and providing timely updates to Assistant Manager and onshore counterparts. We are seeking candidates with 3-6 years of experience in the domain to join us as Process Champions for the Health and Benefits vertical. As part of TELUS Digital, a global arm of TELUS Corporation, ...