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14.0 - 18.0 years
0 Lacs
karnataka
On-site
In this role as a Customer Service Associate Manager at Accenture, you will be a part of a global professional services company with leading capabilities in digital, cloud, and security. Accenture serves clients in more than 120 countries and embraces the power of change to create value and shared success for clients, people, shareholders, partners, and communities. Key Responsibilities: - Lead a team of retirement money-out specialists in providing high-quality retirement planning and investment management services to clients - Conduct regular team meetings to review performance metrics, share best practices, and develop action plans for continuous improvement - Provide coaching, training, ...
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
**Job Description:** You are required to have 1+ years of experience in Defined Benefits (Manual Calculations) to be eligible for this position. Additionally, you must be comfortable working in US Shifts and located in Gurgaon (Hybrid). Any Non-Tech Graduate can apply for this role. **Key Responsibilities:** - Processing and Quality checking. - Process reporting and training. - Queue Allocation & Management. - Updating SOPs and other process documents. - Ensuring compliance with all internal policies. - Process improvement. - Providing timely updates to Assistant Manager and onshore counterparts. **Qualifications Required:** - Experience in Manual Calculations with Pension Administration is ...
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
The Senior Benefit Operations Analyst role at TELUS Digital in Gurgaon/Hybrid with US Shifts is a pivotal position within the Health/Wealth Administration team. Reporting to the Team Manager, you will play a key role in processing and quality checking, process reporting and training, queue allocation & management, updating SOPs and other process documents, ensuring compliance with internal policies, process improvement, and providing timely updates to Assistant Manager and onshore counterparts. - Process and quality checking - Process reporting and training - Queue allocation & management - Updating SOPs and other process documents - Ensuring compliance with internal policies - Process impro...
Posted 1 week ago
15.0 - 19.0 years
0 Lacs
maharashtra
On-site
Role Overview: As a Delivery Lead Manager at Accenture, you will be responsible for leading a team of UK Pension specialists to provide high-quality services to clients. Your role will involve developing and implementing strategies for client acquisition and retention, maintaining client relationships, conducting team meetings for performance review and improvement, providing coaching and mentoring to team leads, collaborating with internal departments for business objectives, and staying updated on industry trends and regulatory requirements. Key Responsibilities: - Lead a team of UK Pension specialists in providing high-quality services to clients - Develop and implement strategies for acq...
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
You will be reporting to the Team Manager as a Senior Benefit Operations Analyst in the Health/Wealth Administration team. Your primary responsibilities will include: - Processing and Quality checking. - Process reporting and training. - Queue Allocation & Management. - Updating SOPs and other process documents. - Ensuring compliance of all internal policies. - Process improvement. - Providing timely updates to Assistant Manager and onshore counterparts. The job location for this role is Gurgaon/Hybrid with US Shifts. The grade for this position is MS3 (C2).,
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
**Job Description:** **Role Overview:** As a Process Re-engineering - Revenue Assurance professional, you will be responsible for designing, optimizing, and implementing robust processes to minimize revenue leakage and enhance operational efficiency within the Finance and Revenue Assurance functions. Your role goes beyond standard reconciliation by identifying systemic weaknesses, streamlining controls, and automating operational tasks to ensure the highest degree of revenue accuracy and compliance. **Key Responsibilities:** - Develop processes for continuously monitoring and analyzing transaction patterns to proactively detect and flag anomalies and discrepancies in revenue streams. - Desig...
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
Job Description: You should have at least 1+ years of experience in Defined Benefits (Manual Calculations) to be eligible for this role. It is important that you are comfortable working in US Shifts and at the Gurgaon Location (Hybrid). This position is open to any Non-Tech Graduate candidates. Responsibilities: - Processing and Quality checking. - Process reporting and training. - Queue Allocation & Management. - Updating SOPs and other process documents. - Ensuring compliance with all internal policies. - Process improvement. - Providing timely updates to Assistant Manager and onshore counterparts.,
Posted 4 weeks ago
1.0 - 5.0 years
0 Lacs
all india, gurugram
On-site
As a suitable candidate for this role, you should have at least 1+ years of experience in Defined Benefits with expertise in Manual Calculations. You must be willing to work in US Shifts at the Gurgaon location. This position is open to Non-Tech Graduates as well. Your key responsibilities will include: - Processing and Quality checking. - Process reporting and training. - Queue Allocation & Management. - Updating SOPs and other process documents. - Ensuring compliance with all internal policies. - Process improvement. - Providing timely updates to Assistant Manager and onshore counterparts. Please note that the company values teamwork and continuous improvement to enhance processes and deli...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a Financial Accountant at our company, your role will involve ensuring the accuracy of financial balance sheet accounts and reconciliations with Insurance Companies. You will be responsible for verifying that deductions are in compliance with legal and statutory requirements, and providing reports on controls and processes. Your keen eye will be crucial in identifying and describing systemic problems and inefficiencies within the financial processes. Additionally, you will be coordinating with Insurance companies regarding Commission matters. **Key Responsibilities:** - Verify financial balance sheet accounts and reconciliations with Insurance Companies - Ensure deductions are legally and...
Posted 1 month ago
1.0 - 4.0 years
1 - 5 Lacs
hyderabad, telangana, india
On-site
Blueberry Digital Labs is seeking a highly motivated and skilled Assistant Business Developer . This is a unique and impactful role where your success will be measured by your ability to coach, mentor, and inspire colleagues across the firm to achieve their individual business development (BD) targets. You will be a strategic partner to our Senior Leadership Team, ensuring that BD activities are a core priority and that our teams are equipped to co-create the highest quality products. What You Will Do: Key Responsibilities Plan and negotiate individual BD targets within a credible overall business development plan for our firm. Coach and mentor team members who own these targets, helping the...
Posted 1 month ago
14.0 - 18.0 years
0 Lacs
karnataka
On-site
As a Customer Service Associate Manager at Accenture, you will play a crucial role in redefining customer experience in the US Retirement Services domain. Your responsibilities will include managing specific administrative, operational, and record-keeping functions for individual and institutional clients, ensuring client satisfaction across markets. You will be responsible for inputting, updating, and managing information in various digital formats, with a strong focus on accuracy and efficiency in handling large volumes of data. **Key Responsibilities:** - Lead a team of retirement money-out specialists to provide high-quality retirement planning and investment management services - Conduc...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
Job Description: As a Process Developer/Champion - Operations in Defined Benefits Wealth Administration at TELUS Digital, you will be responsible for end-to-end Pension Operations. Your role will involve: - Processing and quality checking of pension operations tasks - Conducting process reporting and training for team members - Managing queue allocation and ensuring efficient task management - Updating Standard Operating Procedures (SOPs) and other process documents - Ensuring compliance with all internal policies and regulations - Identifying areas for process improvement and implementing necessary changes - Providing timely updates to the Assistant Manager and onshore counterparts. Qualifi...
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
Job Description: Summary: As a Senior Benefit Operations Analyst reporting to the Team Manager, you will be part of the Operations in Health/Wealth Administration team. Your responsibilities will include: Key Responsibilities: - Processing and Quality checking. - Process reporting and training. - Queue Allocation & Management. - Updating SOPs and other process documents. - Ensuring compliance of all internal policies. - Process improvement. - Providing timely updates to Assistant Manager and onshore counterparts. Qualifications Required: - Previous experience in benefit operations. - Strong attention to detail. - Excellent communication skills. - Ability to work in US Shifts. (Note: No addit...
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
Role Overview: As the Senior Benefit Operations Analyst at TELUS Digital in Gurgaon/Hybrid with US Shifts, you will hold a crucial position in the Health/Wealth Administration team. Reporting to the Team Manager, your primary responsibilities will include processing and quality checking, process reporting and training, queue allocation & management, updating SOPs and other process documents, ensuring compliance with internal policies, process improvement, and providing timely updates to Assistant Manager and onshore counterparts. Key Responsibilities: - Process and quality check various operations related to Health and Benefits vertical - Conduct process reporting and training for team membe...
Posted 2 months ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
As a Customer Service Specialist at Accenture, you will leverage your 7 to 11 years of experience in the US Retirement Services domain, specifically Defined Contributions. Your role will involve managing processes related to Money In, Money Out, or Institutional contributions with a team of 20-30 resources. You will be responsible for overseeing remote transition, handling process reporting metrics such as SLA, TAT, Quality, AHT, NIGO, RCA, and identifying areas for improvement. Your leadership skills will be crucial as you manage and lead a team of operations professionals, assigning work, monitoring progress, providing feedback, coaching, and evaluating performance. Quality review of high ...
Posted 4 months ago
10.0 - 15.0 years
16 - 22 Lacs
Bengaluru
Work from Office
Minimum 10 years of exp in auditing, compliance or operational process improvement, preferably within security services or related sectors. In-depth knowledge of BS7858 standards, including audit documentation management and process reporting Required Candidate profile Proficiency in Microsoft Excel, documentation tools, and audit reporting platforms. Master’s degree in Business Administration, or a related discipline. ACS, SIA , ISO certification
Posted 4 months ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
The Senior Benefit Operations Analyst role at TELUS Digital in Gurgaon/Hybrid with US Shifts is a pivotal position within the Health/Wealth Administration team. Reporting to the Team Manager, you will play a key role in processing and quality checking, process reporting and training, queue allocation & management, updating SOPs and other process documents, ensuring compliance with internal policies, process improvement, and providing timely updates to Assistant Manager and onshore counterparts. We are seeking candidates with 3-6 years of experience in the domain to join us as Process Champions for the Health and Benefits vertical. As part of TELUS Digital, a global arm of TELUS Corporation, ...
Posted 5 months ago
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