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10.0 - 15.0 years

16 - 22 Lacs

Bengaluru

Work from Office

Minimum 10 years of exp in auditing, compliance or operational process improvement, preferably within security services or related sectors. In-depth knowledge of BS7858 standards, including audit documentation management and process reporting Required Candidate profile Proficiency in Microsoft Excel, documentation tools, and audit reporting platforms. Master’s degree in Business Administration, or a related discipline. ACS, SIA , ISO certification

Posted 1 week ago

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3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

The Senior Benefit Operations Analyst role at TELUS Digital in Gurgaon/Hybrid with US Shifts is a pivotal position within the Health/Wealth Administration team. Reporting to the Team Manager, you will play a key role in processing and quality checking, process reporting and training, queue allocation & management, updating SOPs and other process documents, ensuring compliance with internal policies, process improvement, and providing timely updates to Assistant Manager and onshore counterparts. We are seeking candidates with 3-6 years of experience in the domain to join us as Process Champions for the Health and Benefits vertical. As part of TELUS Digital, a global arm of TELUS Corporation, you will contribute to customer experience innovation through teamwork, agile thinking, and a customer-centric culture. Our organization provides contact center and business process outsourcing solutions to leading corporations, offering safe, secure infrastructure, value-based pricing, and exceptional customer service supported by our multi-billion dollar telecommunications parent. TELUS Digital is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace where employment decisions are based on qualifications, merits, competence, and performance without regard to any characteristic related to diversity. Join us in shaping the future of customer experience innovation and making a difference in the digital landscape.,

Posted 2 weeks ago

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