Credit Support Manager - Associate JPMC Candidate Experience page

10.0 - 14.0 years

0 Lacs

karnataka

On-site

The Credit Support Manager - Associate role is a pivotal position within our Loans group, offering you the opportunity to engage with various facets of banking operations. As a Credit Support Manager - Associate, you will play a crucial role in executing specific tasks and requirements to ensure the seamless functioning of our banking office. Join our team to make a significant impact and gain valuable exposure in the financial industry. Your responsibilities will include monitoring the team daily to ensure all SLAs are met, supervising processes such as Deal Closing, Drawdowns, and Rollovers, and ensuring adherence to QUALITY & QUANTITY SLAs with a robust workflow model. You will serve as the subject matter expert, handling complex queries and routing them to onshore teams if needed, as well as implementing a Knowledge Management model with SOP maintenance and training. It will be essential to drive 100% compliance with Process Policies, Guidelines, and Controls, motivate and support team members to achieve their goals, and identify high-potential employees. Additionally, you will need to identify alternatives and options for addressing issues, collaborate effectively with colleagues, and ensure team depth with trained backups for critical work queues. To be successful in this role, you should hold a bachelor's degree with a minimum of 10 years of relevant Credit Support experience in syndicated loans or the financial industry. You must possess knowledge of loan systems like Loan IQ and demonstrate expertise in nostro/cash matching, General Ledger reconciliation, and SWIFT/remittance systems. Strong problem-solving and investigative skills are essential for analyzing and resolving process-related issues, along with maintaining a strong risk and control mindset. Understanding investment banking products, including loans, and driving projects effectively are also key requirements. Preferred qualifications include the ability to influence and lead conversations effectively with stakeholders, demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management, and cultivate strong interpersonal and communication skills for domain learning. Applying analytical thinking and problem-solving skills to challenges, as well as understanding product lifecycle and area product management, will further enhance your success in this role.,

Posted 1 day ago

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