279 Process Orientation Jobs - Page 3

Maintain & update HR databases, employee records, & HRMIS systems. Prepare HR reports: attendance, attrition, headcount, joining/exit reports, etc. Collate attendance, leave, and payroll inputs Support Salary & statutory compliance data(PF, ESIC, PT)

Over the past 15 years, Medanta has created an unrivaled impact in delivering world-class multi-specialty care for patients in India. Medanta operates hospitals in Gurgaon, Lucknow, Patna, Indore, and Ranchi, along with clinics at various locations including Defence Colony (South Delhi), Cybercity & Subhash Chowk (Gurgaon), and the Delhi Airport. In addition to healthcare services, Medanta has ventured into the Retail vertical through Diagnostics (Laboratory Services) and Pharmacies, and has also launched homecare services. The organization is committed to scaling up existing facilities, expanding into new geographical areas, and exploring new opportunities within the Healthcare ecosystem, such as establishing a Medical College. As Medanta continues to grow and innovate in healthcare delivery, exceptional talent is being sought to contribute towards achieving the organization's vision and personal professional aspirations. Objective: The primary objective of this role is to oversee the sourcing of Medicines/FMCG/FMHG category products for Medanta's Hospital, Retail, and OPD pharmacy services. The incumbent will be responsible for sourcing goods, establishing processes aligned with the existing supply chain system, managing contracts, maintaining strong relationships with service providers, ensuring product quality, and meeting timelines consistently. Key Responsibilities: - Collaborate with business/store teams to determine product requirements and availability - Manage category management, vendor identification, and development - Plan assortment by identifying, negotiating, and onboarding brands relevant to specific regions/stores - Monitor and manage margin/profitability for different categories - Introduce new brands periodically for category refreshment - Implement visual merchandising and planogramming guidelines, ensuring adherence - Oversee master data management - Negotiate and administer monthly schemes and offers from brands - Handle budgeting, forecasting, and managing Terms of Trade (TOTs) agreements - Maintain all necessary documentation in compliance with regulations - Plan department manpower requirements and optimize team efficiency Skills & Mindset: - Strong negotiation skills - Effective vendor management - Proficiency in analytics and MS Excel - Conceptually strong with strategic planning abilities - Excellent organization and communication skills - Process-oriented with high work ethics and integrity Experience & Qualifications: - Minimum of 10 years of relevant experience in purchasing Medicine/FMCG/FMHG products for Hospital/Retail/OPD pharmacy operations - Bachelor's degree in a related field is preferred Work Schedule: 6 days per week Location: Gurgaon,

As the Vice President - Head of IT Recruitment at BNP Paribas India Solutions, you will have the overall responsibility and accountability for the IT / Technology recruitment function. This senior role is critical and involves overseeing IT recruitment delivery for all locations of BNP Paribas GCC in India. You will lead a team of high-performing senior recruiters and act as a strategic HR partner with the IT Executive Committee in forecasting, planning, and implementing the IT recruitment strategy. Your responsibilities will include owning the IT recruitment strategy in partnership with respective business and HR stakeholders, working closely with the CIO and IT Department Heads on recruitment planning and implementation, understanding IT business needs to design talent acquisition strategies, developing and maintaining strong relationships with senior business stakeholders, and ensuring the timely identification and attraction of qualified IT professionals. You will be expected to provide regular reporting of data and MIS on recruitment activities to senior management, translate high-level business objectives into operational resourcing solutions, manage the IT recruitment team efficiently by providing direction, leadership, motivation, and ensuring team development, set specific goals for team members, work closely with the early careers team, and continuously look for ways to improve the candidate experience while reducing time-to-hire and cost-per-hire. Additionally, you will partner with HR Business Partners, HR Shared Services & L&D teams, maintain up-to-date knowledge on external market trends in technology recruitment, manage and monitor senior-level hiring personally, and practice risk management within the IT recruitment function to ensure adherence to all SOPs and talent acquisition guidelines. The ideal candidate for this role will have proven experience in IT recruitment and people management, a strong understanding of IT skills, roles, technologies, and the IT job market, excellent communication and interpersonal skills, a strong customer and process orientation, experience working with local and global senior stakeholders, the ability to influence, negotiate, and adapt, comfort with working with data to make informed decisions, a result and solution-oriented mindset, and the ability to anticipate business and strategic evolution. Specific qualifications for this position include being a graduate or post-graduate with over 15 years of overall experience in talent acquisition and at least 10 years in technology hiring. Experience in hiring within a Banking GCC or BFSI domain is highly preferred and considered a significant advantage.,

The job involves independent handling of the complete stores function at project sites, preparation of stores MIS reports. Grievance handling including settling any difference(s) or dispute(s) Establishing the disciplinary mechanism to ensure fairness, security and wellbeing among employees. Reviewing different labor laws, civil laws and consult with the company legal representative to assure if the company is in compliance with all of these regulations. Ensuring all the Statutory Compliances pertaining to Shop & Establishment Registration, PF & ESIC, and Contract Labor Registration are made available at the work premises. Monitoring and controlling governance issues like Indiscipline, Late Comings, Absenteeism, Frauds, Thefts, Manhandling, and Sexual Harassment etc. Executing Employee Engagement initiatives to keep people together and make the Workplace Exciting, Rewarding and Engaging. Developing the collective knowledge of the HR team to handle complex and crisis situation arising due to dynamic and changing business environment. Provide guidance and support to the warehouse/operations team on people issues. Managing 3rd party contract workers. Should have experience and exposure of Unionized Factory Environment Should have strong knowledge of Factories Act, BOCW Act, PF Act etc. Should have strong knowledge about labor laws, trade unions and Industrial relations. Should have handled Grievance settlement. Experience in driving change processes and to influence organizational strategy. A track record of fast comprehension with problem solving attention, even in complex issues Strong process orientation, independent, decision maker, high drive energy.

Don't miss out on this opportunity! Join us in shaping the future of Job Hai team at Info Edge India Ltd. It's time to be a part of a dynamic team and make a difference in the industry! Join our team! We are currently hiring for the role of Customer Service Executive for Job Hai vertical | Noida Location. If you are interested, attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 24th July 2025 (Thursday) Interview Time - 10:00AM - 2:00PM Venue - Express Trade Tower 2, 3rd Floor, Sector 132, Opp. JBM Global School , Noida ( Nearest Metro Botanical Garden) Google Map - https://maps.app.goo.gl/RKjfU3kS8UxT3ugS9 Contact Person - Vrinda Gupta Documents Required - Updated Resume in hard copy About BU - Job Hai Job Hai is new venture by Info Edge. Info Edge is successfully running businesses like Naukri.com, Jeevansathi.com, 99 acres.com etc. Job Hai portal focused on Blue and grey collar hiring. Job Hai is serving jobs for Sales/ Business Development, Marketing, Field Sales, Back Office, Customer Support, Housekeeping, Warehouse etc. Job Hai is in 7 metro cities, Mumbai, Delhi, Noida, Gurgaon, Ghaziabad, Faridabad, Greater Noida. Role Overview: As a Recruiter Onboarding Executive, you will be responsible for reviewing recruiter profiles, validating supporting documents, and conducting verification calls to ensure legitimacy and trustworthiness of recruiters onboarding onto our platform. You will play a critical role in maintaining platform integrity and ensuring only authentic recruiters are allowed to post jobs. Key Responsibilities: Review recruiter profiles submitted through the platform for completeness and accuracy Verify and validate submitted documents (e.g., business proof, ID proofs, email domain) Conduct verification calls to recruiters to cross-check key details such as job role, salary, company background, etc. Identify red flags such as fake profiles, suspicious activity, or inconsistent information Tag and flag recruiters as per SOPs (e.g., blacklist, greylist, red flag, non-repeat verified) Maintain accurate and updated logs of actions taken in CRM or internal tools Collaborate with audit, compliance, and tech teams for escalations or special cases Follow TAT and quality standards set by the onboarding team Key Requirements: Bachelor's degree in any discipline 1- 2 years of experience in customer support, KYC, operations, or verification roles Excellent communication skills (Hindi & English) both written and verbal Ability to handle high volumes while maintaining accuracy Strong attention to detail and process orientation Comfortable with CRM tools and Google Workspace (Sheets, Docs, etc.) Ability to work independently and in a team Preferred: Experience in recruitment tech, BPO/KPO, or background verification processes Familiarity with fraud detection or document verification workflows Salary Offered - 22k in hand + PF + Medicals + Yearly bonus(10% of ctc) Ready to launch your career with Info Edge? Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/

As a Project Services Accountant at vConstruct, a Pune based Construction Technology company, your primary responsibility will be to efficiently support construction projects with your project accounting expertise. You will be a part of the Accounting Support for Projects (ASP) business unit, catering to US-based customers. Your role will involve data management, data entries, processing information in Construction Management Software, entering timesheets data, preparing workflows, trackers, AP invoices, reviewing and entering Insurance certificates. To excel in this role, you must have a strong grasp of accounting concepts, be self-driven, and possess excellent communication skills in English, both verbal and written. The majority of projects under this business unit are for US-based clients, making it crucial to maintain quality and deliver work on time. Your responsibilities will include reviewing subcontractors" insurance and documents, performing quality checks for timesheets, extracting and summarizing project-related documents, reconciling monthly expense statements, validating subcontractor documentation, and more. Key Responsibilities: - Review subcontractors" insurance & documents and update the Construction Software. - Perform quality checks for timesheets as per State's guidelines. - Extract and summarize project-related documents/invoices/receipts from different tools. - Review, validate, and combine documents for owners" billing submission. - Reconcile monthly expense statements of company cardholders. - Review subcontractors" documentation before approving for a construction project of US clients. - Understand project/client requirements and create workflows based on their needs. - Review and post contracts in the system, reconcile costs by comparing budget vs actuals, and take corrective actions. - Work on ad hoc requests from clients and provide final output by analyzing and organizing data points. Requirements: - 2-4 years of proven work experience in accounting processes. - Strong knowledge of accounting concepts and language proficiency. - Experience in creating workflows as per clients" requirements and coordinating with internal and external teams. - Hands-on experience with accounting processes and MS-Excel. - Good understanding of the global spectrum of accounting processes. - Experience in project-based service industry and outsourced accounting services is a plus. General: - Process-oriented with problem-solving skills. - Proactive and capable of multitasking. - Ability to work in a collaborative team environment. - Strong communication and interpersonal skills. - Proficient in troubleshooting. - Develop productive business relationships with internal team members. - Can-do attitude and proficiency with Microsoft Office. - Contribute to intellectual capital and building technical expertise for the firm. Education: - Bachelor's or Master's degree in Commerce or Business Administration. - Additional certifications in accounting or management are a plus. About vConstruct: vConstruct specializes in providing high-quality Building Information Modeling and Construction Technology services for construction projects. It is a subsidiary of DPR Construction. For more information, please visit www.vconstruct.com. About DPR Construction: DPR Construction is a national commercial general contractor and construction manager focusing on technically challenging and sustainable projects across various sectors. It aims to build great things, great teams, great buildings, and great relationships. For more information, please visit www.dpr.com.,

The Mortgage Underwriting Manager must have a solid background in managing the eligibility of loan applications for residential mortgages (1-4 family) loans. This pivotal role involves analyzing and verifying loan applications, scrutinizing the 4 Cs, assessing risks, and determining loan eligibility. It is essential to ensure the smooth, accurate, and timely flow of information and documentation to provide quality and efficient services. Key responsibilities include having a deep understanding of mortgage underwriting and Agency automated underwriting systems, familiarity with agency guidelines and internal lender guidelines, comprehensive analysis of various types of income and assets, and meticulous management of credit, income, and assets to evaluate individual risk. The Manager is also responsible for overseeing property documentation, maintaining knowledge of loan product guidelines and industry regulations, and contributing to the prevention and resolution of mortgage fraud. Moreover, the role involves driving continuous improvement in transaction quality and delivery, managing key performance indicators, evaluating the effectiveness of quality interventions, enhancing quality management processes, and ensuring compliance with audit SLAs. The Mortgage Underwriting Manager must provide constructive feedback, support recruitment teams, facilitate audits, and follow-ups to maintain quality and compliance standards. The ideal candidate should possess Six Sigma Green Belt certification, effective people management skills, the ability to drive initiatives to completion, and strong analytical and quantitative skills. Excellent communication skills are crucial for managing client and leadership interactions. Proficiency in transaction quality systems, tools, and technologies is required, along with process-oriented thinking, decision-making abilities, and the capacity to meet deadlines in a 24X7 work environment. Qualifications for this role include a Bachelor's Degree, a minimum of 10 years of experience in US residential mortgage underwriting, and at least 5 years of experience in transactional quality. This position is located in Pune, India.,

You will be an integral part of ASEC Engineers - A Verdantas Company, serving as a highly analytical and detail-oriented technical business analyst. Your primary focus will be on IT infrastructure within the Global Infrastructure & Cloud Operations team. Your responsibilities will include collaborating with project managers, architects, and engineering teams to gather requirements, create system diagrams, and define operational processes. You will play a key role in documenting the current and future state of the IT environment, translating business requirements into functional and technical specifications. Your role will involve creating and maintaining detailed documentation of the infrastructure, including network diagrams, system architecture diagrams, data flow diagrams, and process documentation. You will also develop standard operating procedures, runbooks, and knowledge base articles while ensuring that all documentation is version-controlled and aligned with organizational standards. As a technical business analyst, you will support infrastructure and cloud-related projects by providing clear documentation and analysis. Your collaboration skills will be essential as you act as a liaison between technical teams and business stakeholders, facilitating communication and ensuring alignment on infrastructure changes and documentation needs. Additionally, you will be responsible for ensuring that all documentation meets internal quality standards and compliance requirements. You will support audits and risk assessments by providing accurate and up-to-date documentation while identifying opportunities for process improvement. To excel in this role, you are required to have a Bachelor's degree in information technology, computer science, or a related field, along with at least 5 years of experience in a technical business analyst or infrastructure documentation role. You should have a strong understanding of IT infrastructure components, proficiency with diagramming tools, excellent communication skills, and strong analytical abilities. Preferred qualifications include experience with cloud platforms, familiarity with IT governance frameworks, experience in Agile project environments, and knowledge of enterprise architecture frameworks. Key competencies for success in this role include attention to detail, technical curiosity, stakeholder management, process orientation, adaptability, and initiative. If you are ready to build the future with us at ASEC Engineers, a Verdantas Company, and make a meaningful impact professionally and environmentally, we invite you to join our visionary team driving innovation, sustainability, and transformative solutions that shape the future.,

About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for fulfilment of credit card applications (KYC, surrogate document collection & MID completion) across all open market retail sales channels with accuracy, within TAT & within the budgeted cost, via managing a team of contracted staff. Role Accountability Achieve application fulfilment targets across all retail sales channels in the geography assigned Generate new accounts by managing timely fulfillment of OLA & Paytm Cobranded cards Ensure daily productivity management of doc boys (3rd party contract staff) Ensure that cost per application is maintained within budgetary limits Ensure adherence to processes to control frauds and data leakages within assigned territory Perform efficient territory allocation and route planning for staff to enhance logistical efficiencies Collate and share performance metrics data for own territory to enable periodic MIS preparation Ensure timely adoption of technology changes/enhancements to application fulfillment within the team Measures of Success Fulfilment Ratio of Open Market applications (% of total applications) Cost of Fulfillment per application NFTE Productivity Target Achievement Fulfilment TAT Fulfilment & new accounts generation of OLA & Paytm applications Fulfilment Ratio of STP (Sprint) Applications Fulfilment Ratio of Add-on Appointments Count of OVD Cases cured through eKYC Technical Skills / Experience / Certifications Basic knowledge of Credit cards Sales, Distribution and Fulfilment process Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Detail Orientation Qualification Graduate/Post Graduate MBA (Preferred) in any discipline from a recognized university. Preferred Industry Credit Card, BFSI Industry, Any

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI

Ads With millions of customers visiting us every day to find, discover, and buy products, Amazon is obsessed with making the shopping experience the best it can be and advertising is part of that experience. We are a fast-growing team within Amazon and strive to make advertising so relevant that customers welcome it on Amazon and across the web. We put the customer at the heart of everything we do. If you re obsessed with being a part of digital Ads that informs instead of interrupts; that helps brands deliver great products and brands; and that empowers customers take informed purchase decision, then we want you to come join us and make Amazon Ads even better. About the Role Brands and advertising agencies are 2 key customers of Amazon Advertising business. We have product solutions that help them with brand/ consumer insights, and drive productivity in their advertising account management process. We are looking for a hands-on, customer-obsessed and highly-motivated Account Manager to educate, enable and support brands and agencies on these product solutions. The Account Manager will be part of a close-knit team of Product and Program managers supported by a dedicated tech team, working together to a) launch new product features amongst right customers (brands and agencies), b) scale the product s adoption amongst our external customers, and internal stakeholders, c) provide user feedback to improve product features and user experience. Responsibilities: The key areas of responsibility are: 1) Drive the go-to-market (launch) of our products/ new features amongst relevant external customers and internal stakeholders, highlighting key product USP and benefits for the customers. 2) Scale product usage/ adoption amongst our customers by conducting regular product training sessions like webinars, 1:1 training, etc., highlighting key business use-cases served through our products. 3) Develop product education resources like help pages, playbooks, FAQs, e-mailers, etc. and socialize these amongst our customers. 4) Be the single point of contact for key brand and agency accounts, providing dedicated support to them in using our products for their advertising/ business use-cases, driving product education and addressing user queries. 5) Identify user pain points, friction areas and top features for the product and share structured feedback with internal teams for product improvement. 6) Analyze usage trends to identify and action upon product adoption improvement opportunities. 7) Basic knowledge of SQL, coding, building dashboards and automation through scripting. Bachelors degree with 2+ years of experience in external customer facing roles (customer service, advertiser service, account management, etc.) Excellent communication skills able to communicate effectively with external customers Good presentation skills able to present to up to mid-management members in brands and agencies. High degree of ownership and process orientation Basic analytical and MS Office skills (Excel, email, powerpoint) 2+ years proven experience in ad operations/ ad sales/ online marketing/product GTM-marketing. 2+ years working in an external client facing environment Advanced Excel / data analytics skills / SQL

As India's leading fashion and lifestyle platform, Myntra is a pioneer in fashion e-commerce, constantly disrupting the ordinary and expanding fashion possibilities. We believe in taking bold bets and changing the fashion landscape of India, seeking individuals ready to evolve with us. From our humble beginnings to being technology and fashion pioneers today, Myntra is on an exciting journey and we invite you to be a part of it. Join us in Bangalore for a 6-month internship with Phoenix, Myntra's initiative designed to offer a launchpad to women on a career break. With structured on-boarding, customized learning programs, mentorship opportunities, and best-in-class benefits, Phoenix provides a supportive environment for a smooth transition back to work. During your internship, you will collaborate with industry experts on projects aligned with your interests, abilities, and potential for full-time employment with Myntra. As part of the Phoenix team, you will be responsible for optimizing sales for a group of products, creating business plans, strategizing license brands business, and driving all license brand projects to ensure timely launches. Your responsibilities will include daily sales tracking, monthly sales planning, analyzing margins and discounts, monitoring category growth, coordinating promotional activities, engaging with licensing teams, and collaborating with various internal teams for category growth. Your role will involve effective planning and forecasting orders to maximize profitability, financial analysis, inventory management, range/product performance analysis, and building collaborative partnerships with brand, sales, and marketing teams. To qualify for this role, you should have an MBA/NIFT degree with over 6 years of experience in strategy, category management, planning, finance, or related areas. Strong communication, project management, analytical, and process-oriented skills are essential, along with proficiency in MS-Office, knowledge of BI tools/statistics, and the ability to thrive in a fast-paced, startup environment. Previous experience in retail, e-commerce, especially in the accessories category (preferably watches & wearables), is advantageous. If you have a minimum 6-month career gap at present and are ready to re-discover your career with Myntra, we welcome you to be part of our dynamic and innovative team.,

Responsibilities: * Lead plant operations with expertise in manufacturing & industrial engineering. * Implement CNC, VMC, grinding technologies for precision machining. * Drive process improvements through robust automation. Free meal Food allowance Travel allowance Health insurance Annual bonus Provident fund

Forvia, a sustainable mobility technology leader We pioneer technology for mobility experience that matter to people. Your mission, roles and responsibilities The role of a Plant Quality Manager is to ensure that all actions in the Plant comply with the requirements of the Faurecia Excellence System with consideration to customers, Quality, Division, Business Group, and corporate guidelines. The main missions of the role are: Represent customer requirements internally Define Plant Quality objectives and monitor progress Manage the Plant Quality System in accordance with the Faurecia Excellence System Define, staff, and develop the Plant Quality organization Ensure the Plants compliance with all Safety and regulation standards Report Quality results to all relevant parties and maintain Quality records and documentation Collaborate with the Purchasing organization in all activities and initiatives concerning Supplier Quality Assurance Interrupt the manufacturing or the delivery of products when Quality is not assured Your profile and competencies to succeed Minimum education level: Bachelors degree required. Master s degree in engineering preferred Experience: Minimum of 5 years of professional experience Manufacturing experience, preferably in the automotive industry Customer relationship experience Skills and competencies: Solid knowledge of Quality in Production Process orientation Communication skills Bi-lingual preferred (English required) Commitment to the highest ethical standards and willingness to adhere to Forvia s Code of Ethics and Code of Management Demonstrates leadership and commitment with respect to the Environmental Management System by taking accountability, communicating, and supporting the system What we can do for you At Forvia, you will find an engaging and dynamic environment where you can contribute to the development of sustainable mobility leading technologies. We are the seventh-largest global automotive supplier, employing more than 157,000 people in more than 40 countries which makes a lot of opportunity for career development. We welcome energetic and agile people who can thrive in a fast-changing environment. People who share our strong values. Team players with a collaborative mindset and a passion to deliver high standards for our clients. Lifelong learners. High performers. Globally minded people who aspire to work in a transforming industry, where excellence, speed, and quality count. We cultivate a learning environment, dedicating tools and resources to ensure we remain at the forefront of mobility. Our people enjoy an average of more than 22 hours of online and in-person training within FORVIA University (five campuses around the world) We offer a multicultural environment that values diversity and international collaboration. We believe that diversity is a strength. To create an inclusive culture where all forms of diversity create real value for the company, we have adopted gender diversity targets and inclusion action plans. Achieving CO2 Net Zero as a pioneer of the automotive industry is a priority: In June 2022, Forvia became the first global automotive group to be certified with the new SBTI Net-Zero Standard (the most ambitious standard of SBTi), aligned with the ambition of the 2015 Paris Agreement of limiting global warming to 1.5 C. Three principles guide our action: use less, use better and use longer, with a focus on recyclability and circular economy. Why join us . . . .

ROLE PURPOSE & OBJECTIVE This role drives the Banks operational efficiency by consistently driving teams productivity and achieving productivity benchmarks. Along with its team of BDE, AAM and AM, this role is responsible for sale of banks products. This role is also important to cultivate networks and partnerships toward existing Current account and Savings account customers and consistently work on Customers retention. Hence, the role incumbent executes action plans on how best to manage Customer Portfolios of existing accounts and to generate new customers. The role incumbent is highly oriented to Customer Service, takes ownership of all customer issues, proactively identifies possible issue and brings any open customer complaint to closure. This role is accountable to bring superior and efficient operationalization of processes on - Account opening, Fixed Deposits, etc. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE CASA Values as per the branch TD Targets as per the branch CASA Nos & Values as per branch targets TD Nos & Value -as per branch Cross Sell KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business and customer Cross sell of liability, investment and asset products to both existing and NTB customers. Generate referrals from internal base and ensure customer service issues are addressed. Generate and review reports and file them accordingly. Administer and ensure compliance to all sales practices in branch. Meet the business targets and identify sales opportunities. Generate leads for new business and customers. Prepare and analyze branch profitability. Hiring of sales resources and providing them with the requisite training and handholding them. Self-sourcing business basis opportunity and potential. Customer Ensure seamless on-boarding experience for customers. Ensuring best in class TAT and processing standards. Ensuring that any service complaints are resolved in a timely manner. Profiling customers and providing them with the right product. Competitor watch and give relevant suggestion and feedback to constantly improvise products in-tune with the market. Internal process Build a strong team. Working towards eliminating bottlenecks in the process and rejuvenating the customer journey with Ujjivan. Timely training of team members so as to ensure product knowledge, change in processes are communicated in a timely manner downwards. Innovation & Learning Enhance on-job self-learning. Ensure timely completion of training / learning programs assigned time to time for self and for the team. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduation/MBA Experience(Years and Core Experience Type) 5 to 6 years of experience with 2+ years of core retail banking experience. Certifications NA Functional Skills Timely customer service Process Orientation Multitasking ability Knowledge of liabilities & asset products Compliance orientation Behavioral Skills Product and process knowledge Able to motivate a team Communication and management skills Result oriented Competencies Planning and Organizing Customer Focus Managing Relationships Driving Execution Collaborating Coaching Business Acumen Influencing KEY INTERACTIONS INTERNAL EXTERNAL Business Team Product team Marketing Team

POSITION DESCRIPTION JOB TITLE Branch Operation Manager GRADE M DEPARTMENT Branch Banking LOCATION Branch SUB-DEPARTMENT NA TYPE OF POSITION Full-time REPORTS TO Sr. Branch Manager/Branch Manager REPORTING INTO Cashier CCR Aadhar Officers ROLE PURPOSE & OBJECTIVE This role is responsible for day to day operational and administrative activities in the branch which include coordination with IT, infrastructure, security, secured stationary (operations), unsecured stationary (Admin) and housekeeping. Accountable for quality customer service within stipulated time frame while adhering to regulatory and procedural compliance. Responsible for coordination of audits at the branch and availability of requisite resources in the branch without affecting regular branch business. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Daily cash transaction CRL Limit Branch Audit Cheque stoppage/bounce Aadhaar enrolment Generate quality sales leads Handling of both internal and external queries Customer Service KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business Take overall responsibility for administration and control of the branch operations, including its infrastructure and personnel Handle walk-in sales in absence of liabilities/assets sales personnel Drive leads from walk-in customers Handle walk-in sales in absence of liabilities/assets sales personnel Oversee adherence to customers life event management at branch Customers Handle walk-in customers in the absence of the CCR; build & manage robust relationships with the customers by providing exceptional customer service Ensure customers are assisted/educated to use ATMs and motivate them to use ATMs for smaller transactions Ensure adherence to TAT for all branch transaction, grievance redressal and customer queries Address customer complaints and queries escalated by branch staff in a timely manner (Tracking and reporting); ensure reduction in customer complaints over a period of time Internal Process Joint custodian of cash, Branch keys/vault/lockers; ensure all secured stationary are in stock and tracks usage Accountable for cash transactions in the branch including aspects such as cash management, tallying of cash with reports in system & vouchers and maintenance of registers for cash transactions and reconciliation of day end ledgers with the help of cashier Approve/authorize transactions as required, check and ensure genuineness of the documents provided by the customers Serve as a point of check for completion of forms/applications, verification of the KYC documents and other document proofs provided by the customer for purposes such as transactions, account opening etc. Take overall responsibility for housekeeping, physical infrastructure and IT infrastructure Responsible for coordination of functioning and replenishment of cash in the Branch ATMs (to be decided post finalization of ATM operating model) Coordinate activities with Regional-Fund Transfer Unit and Branch Monitoring teams Coordinate with the internal and external audit team in carrying out the periodic Branch audits; formulate and review progress against action plans to address the deviations found in Branch operations and service quality To ensure strict adherence to regulatory compliances in running the branch and report deviations to CRM, perform the role of operations risk and compliance representative at the branch and report to regional OR & compliance managers Learning & Performance Maintain up to date & working knowledge of products/services offered in the branch. Ensure adherence to training man-days/ mandatory training programs for self and reportees Train the Cashier & CCR on process compliance, service quality and Branch operations Ensure goal-setting, midyear -review and annual appraisal process within specified timelines for self and reportees MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications UG Any Graduation preferably in commerce discipline / Post Graduation with Finance specialization Experience Minimum 3-6 years experience in handling Banking/NBFC Operations catering to liabilities and assert products Certifications NA Functional Skills Systematic; meticulous and timely customer service Process Orientation Multitasking ability Knowledge of liabilities & asset products Compliance Orientation Technology Adept Training Skills Behavioral Skills Communication skills fluent in local language & English Managing Customer Relations Process Orientation People orientation Training skills Willingness to travel & relocation as per business requirements and career opportunities Competencies Execution Managing Relationships Influencing Decision Making Location: Alleppey,Arcot,Bengaluru,Bhadravati,Chennai,Dharapuram,Dindigul,Erode,Kollegal,Kottayam,Kozhenchery,Kozhikode,Maddur,Mettupalayam,Mysuru,Nanjangud,Pathanamthitta,Perambalur,Salem,Sathyamangalam,Sira,Thiruvalla,Tiptur,Tirunelveli,Udupi,Vasco Da Gama,Vijayawada,Virudhachalam,Visakhapatnam

ROLEPURPOSE & OBJECTIVE Responsiblefor overall segment strategy including sales planning, productdesigning, strategic launch, training of sales force andmonitoring of product performance Developingthe customized product/proposition and continuously work onupgrading the same Regularproduct benchmarking with competition and strategy for productre-alignment Monitoringand managing the segment/product profitability Leadthe cross functional team for technical and operational processesfor successful launch of product Developingthe detailed engagement plan for keeping the segmenttransactional Workingwith marketing for regular BTL activity and managing the completeproduct communication and life cycle Internal Audit, Compliance, Operations Finance and Risk; KEYDUTIES & RESPONSIBILITIES OF THE ROLE Business Ownthe business segment and ensure the branches achieve theirbudgeted numbers for that segment. Reviewthe portfolio and increase the pocket share of customer Drivethe engagement strategy and increase the number of product percustomer Customer Developand implement suitable marketing/sales strategies to deepencustomer relationships Ensurethe process in place to resolve escalated customerqueries/complaints within the prescribed TAT Trainthe sales team to improve the products knowledge, product percustomers by additional cross sell and up sell of Ujjivanproducts to the existing customers. Internal Process Continuallyscan the market to determine the market size and marketpenetration of the retail, liability products vis--viscompetition; formulate strategies to leverage opportunities andmitigate risks Conductcontinuous review process for maintaining the productprofitability margin. Drivethe campaigns across the cluster for respective retail liabilityproducts Learning& Performance Ensurethat the reports within the team maintain the highest standardsof professional conduct, ethics, integrity, and control inexecution of all their daily operations Takeoverall responsibility for identification of training needs andcompletion of mandatory training programs/certifications for selfand team members. Ensuregoal-setting, midyear -review and annual appraisal process happenswithin specified timelines for self and reports. Qualifications MBAor equivalent in Marketing or Finance Experience 5-8Years of experience in retail liabilities products Certifications Optional FunctionalSkills Business Acumen Knowledge of all liabilities and TPP products Good understanding of market & competitive landscape Regulatory and Compliance focus: AML, KYC guidelines Process Orientation: Adherence to TAT and SLAs BehavioralSkills People management Interpersonal skills Pro-activeand Innovative Good analytical & presentation skills Time Management Sales Orientation Ability to communicate Has good verbal fluency and uses simple,clear and purposeful language Competencies Planning & Organizing Driving Execution Building Partnerships KEYINTERACTIONS INTERNAL EXTERNAL Product Managers of Branch Banking and other business units Branch Banking Sales Team in Branches RSMs and RBMs of Branch Banking and other business units Other Business Units Personal loan team Compliance & Risk Operations & Channels TPP Partners HRof Corporates Partners of other corporates

Drive day-to-day operations of HR technology platforms, ensuring timely resolution of system performance issues and promoting a stable, high-performing HR systems environment. Lead the identification and resolution of critical systems challenges with a focus on minimizing disruption to HR services and business operations Drive strategic enhancements to HR processes by continuously evaluating end-to-end employee lifecycle workflows, identifying inefficiencies, and recommending technology-driven improvements. Champion cross-functional collaboration between HR, IT, and external partners to ensure HR systems, including core HRMS platforms and integrated applications, align with enterprise architecture and HR policy frameworks. Lead the integration strategy of HR systems with other enterprise platforms (e.g., payroll tools, inhouse tools like ePulse), ensuring seamless data flow and enhanced digital employee experiences. Establish and enforce system controls and monitoring protocols to reduce integration errors and maintain consistent data quality across the HR technology ecosystem. Develop and implement a strategic roadmap for HR technology capability building by enabling HR teams through training, knowledge-sharing, and change adoption practices Oversee access governance and security compliance for HR systems, ensuring privileged access is aligned with internal control standards and regulatory requirements Direct the planning and execution of testing strategies, including user acceptance testing (UAT), to validate system enhancements and ensure alignment with business requirements. Serve as the strategic liaison between stakeholders, providing clear, consistent communication on the status of HR technology initiatives, issue resolutions, and roadmap developments.

The prime responsibility is to manager a team of SRM/RM of the state and ensure they interact & liaison with Finance Heads/ Accounts Officers/ Key Decision Makers in various Institutions like Trusts, Societies, Educational bodies, Hospitals, Associations, Clubs, Co-op Banks, Cooperatives, Religious/ Charitable Organizations, Corporate/PSUs retirlas, NGOs, etc. to source business & offer customized financial solutions for their needs. To ensure growth of own & regional CASA & TD portfolio of clients by cross-selling products & services like CMS, Trade/FX, Loans, Fees Collection, Digital banking solutions, etc. Liaising with RL branches, to source new business (other than own sourcing) and also provide customized product/sales support to branches involved in generation of leads. Good communication and presentation skills, negotiation skills with ability to interact with people at various levels of the organization and outside environment, strong sales and relationship management skills. Good knowledge for deal structuring and knowledge of various products/ services including Cash Management, Trade/FX and General Banking Products, Processes and Operations would be an added advantage. Interpersonal effectiveness and influencing skills - Ability to speak with conviction using data and logic. Analytical - Ability to break the complex issues into smaller more manageable chunks, ability to look at trends and interrelationships, ability to understand the underlying needs of the clients. Process orientation- Ability to manage information in structured and systematic manner.

The Customer Retention Officer/ AM Customer Retention Officer will be responsible for collections, renewal collection, and persistency targets through customer calling or physical visits to customer residences with prior appointments. You will ensure the maintenance and sharing of daily customer trackers and conversion thereof, including reviews with the Manager-Collections. Your role will involve convincing customers to renew premiums and continue policies by providing retention tools like mode change, partial withdrawal, PUA surrender, and loans. Timely depositing of cheques at the nearest MLI branch/bank branch within 24 hours of collection will be part of your responsibilities. Handling customer escalations, resolving customer queries and concerns, and tracking service requests raised will be essential to retain customers. You will also follow up on critical documents like Health Declaration Form, tele-underwriting, home visits medical, ECS Mandate, complaint letters on silent grief, and obtaining new contact details through branch operations. Success in this role will be measured by 100% completion of assigned activities by the 7th of every month, daily face-to-face meetings as per the goal sheet, driving top 30 high-value cases with 100% meeting, providing 100% resolution to customer queries, tracking and timely closure of service requests if logged for any of the allocated customers, driving special revival schemes and changes in terms to resolve financial constraints, ensuring meetings on silent grief cases, collecting written grievances from customers, and increasing the percentage of customer retention from the allocated base by explaining insurance benefits, ULIP retention tools, switching, long-term growth, and comparison with other financial products. The ideal candidate should have a graduation degree in any stream with prior experience in insurance, customer services profile, and preferably in the renewal retention team. Key skills required for this role include the ability to handle pressure and work in a competitive environment, openness to learning, high process orientation, effective communication skills, as well as owning a personal vehicle and a smartphone.,

As an HRO - Allboarding Subject Matter Expert (SME) with 7-10 years of relevant experience in recruitment, including years in a supervisory role, you will have hands-on experience in onboarding, offboarding, employee data management, and Background Check (BGC) processes. It is essential to be familiar with HR systems such as Workday, SAP SuccessFactors, Oracle HCM, etc. Your role will require a strong understanding of compliance and labor regulations, as well as experience in managing third-party vendors and global HR operations. Your responsibilities will include overseeing background verification processes in collaboration with third-party vendors, supporting recruitment events, knowledge transfer within the team, and driving performance metrics during and post knowledge transfer. Additionally, you will be involved in studying and bridging gaps in Standard Operating Procedures (SOPs), driving audits, data quality checks, and SOP governance for employee lifecycle operations. Robust Failure Modes and Effects Analysis (FMEA) and mitigation will be a crucial aspect of your role. You will be expected to define and execute recruitment strategies aligned with business goals, drive initiatives to enhance processes and outcomes, and identify opportunities for process efficiency improvements in collaboration with leaders. Providing insights on trends and process improvements, implementing and monitoring quality assurance frameworks, and upholding service excellence will be part of your responsibilities. Moreover, your role will involve bringing Subject Matter Expertise (SME) domain knowledge to help new hires up the learning curve, conducting refreshers and cross-training sessions. It is essential to drive compliance with hiring policies, data privacy, and regulatory standards. The work hours for this position are 2:30 AM - 11:30 AM (2 Days) and 7 AM - 4 PM (3 Days) in Gurgaon Badshahpur, following a hybrid work model. In this role, you will manage the end-to-end onboarding and exit processes for new and departing employees, oversee background verification processes, ensure timely and accurate employee data entry, and record management in HR systems. Your operational oversight will span across Australia, New Zealand, and India. Strong leadership, team management abilities, excellent communication and stakeholder engagement skills, high attention to detail, process orientation, and the ability to work in a fast-paced, global environment are essential requirements. Flexibility to collaborate with global teams across different time zones is also key to success in this role.,

As a member of our team at Cogoport, you will be responsible for managing Outbound FCL and LCL shipments for our valued customers in India. Your primary objective will be to ensure a seamless post-booking customer experience, leading to customer satisfaction and repeat business. Your key responsibilities will include being the primary point of contact for customer accounts post-booking, ensuring the successful fulfillment of all bookings, and cultivating repeat business from the assigned customer accounts. You will also be responsible for handling post-sales customer escalations, coordinating with internal stakeholders to ensure smooth shipment execution, and adhering to maritime regulations and company policies. To excel in this role, you must possess a graduate or post-graduate degree, with a diploma in Logistics or a related discipline being advantageous. Previous experience in customer service within the freight forwarding or international FCL logistics industry is mandatory. Key skills and qualifications required for this role include high attention to detail, stakeholder management, strong communication and interpersonal skills, process orientation, and business acumen. A background in logistics, freight, or supply chain industries is essential, while experience in courier, retail, part-load, or warehousing will not be considered relevant. Effective communication across teams is a plus, and you must be diligent in following standard operating procedures for each service and maintaining timely task completion. At Cogoport, we are committed to being an equal-opportunity employer, creating a supportive and respectful work environment for all individuals. If you are ready to contribute to our team in Ahmedabad and help us deliver exceptional service to our customers, we invite you to apply for this exciting opportunity.,

Ads With millions of customers visiting us every day to find, discover, and buy products, Amazon is obsessed with making the shopping experience the best it can be and advertising is part of that experience. We are a fast-growing team within Amazon and strive to make advertising so relevant that customers welcome it on Amazon and across the web. We put the customer at the heart of everything we do. If you re obsessed with being a part of digital Ads that informs instead of interrupts; that helps brands deliver great products and brands; and that empowers customers take informed purchase decision, then we want you to come join us and make Amazon Ads even better. About the Role Brands and advertising agencies are 2 key customers of Amazon Advertising business. We have product solutions that help them with brand/ consumer insights, and drive productivity in their advertising account management process. We are looking for a hands-on, customer-obsessed and highly-motivated Account Manager to educate, enable and support brands and agencies on these product solutions. The Account Manager will be part of a close-knit team of Product and Program managers supported by a dedicated tech team, working together to a) launch new product features amongst right customers (brands and agencies), b) scale the product s adoption amongst our external customers, and internal stakeholders, c) provide user feedback to improve product features and user experience. Responsibilities: The key areas of responsibility are: 1) Drive the go-to-market (launch) of our products/ new features amongst relevant external customers and internal stakeholders, highlighting key product USP and benefits for the customers. 2) Scale product usage/ adoption amongst our customers by conducting regular product training sessions like webinars, 1:1 training, etc., highlighting key business use-cases served through our products. 3) Develop product education resources like help pages, playbooks, FAQs, e-mailers, etc. and socialize these amongst our customers. 4) Be the single point of contact for key brand and agency accounts, providing dedicated support to them in using our products for their advertising/ business use-cases, driving product education and addressing user queries. 5) Identify user pain points, friction areas and top features for the product and share structured feedback with internal teams for product improvement. 6) Analyze usage trends to identify and action upon product adoption improvement opportunities. 7) Basic knowledge of SQL, coding, building dashboards and automation through scripting. Bachelors degree with 2+ years of experience in external customer facing roles (customer service, advertiser service, account management, etc.) Excellent communication skills able to communicate effectively with external customers Good presentation skills able to present to up to mid-management members in brands and agencies. High degree of ownership and process orientation Basic analytical and MS Office skills (Excel, email, powerpoint) 2+ years proven experience in ad operations/ ad sales/ online marketing/product GTM-marketing. 2+ years working in an external client facing environment Advanced Excel / data analytics skills

About the job Associate Social Media Role description Educational Qualification: Graduate / Diploma in Marketing, Media, Communications, or related fields. Associate Social Media Desired Experience: 2-4 years of hands-on experience managing social media for a brand or agency. Proven expertise in creating viral content including Instagram Reels, YouTube Shorts, and content trends. Experience in crafting engaging visual and video-first content that drives virality and engagement. Should be flexible and ready to provide round the clock support on social media channels as and when needed. Key Objectives of the Job: To craft and execute thumb-stopping, share-worthy content and reels that drive engagement, build community, and accel erate brand growth across Linked in, Instagram, YouTube, and emerging channels. Develop a content plan focused on Reels, Shorts, Stories, Carousels, and trending formats. Own the ideation-to-execution cycle for viral campaigns: concept, script, shoot (basic), post, promote. Collaborate with design/video teams and external creators to produce high-quality short-form content. Monitor con tent performance and fine-tune creative based on data insights. Engage with the audience via comments, DMs, polls, stickers, and community features. Stay on top of viral trends, meme culture, influencer content, and creator economy. Benchmark against top-per forming brand and creator accounts borrow smartly. Drive employee-generated content and amplify internal talent/stories. Desired Skills and Experience Consistent follower growth and engagement rate across LinkedIn, Instagram & YouTube. At least 1 viral Hero campaign per quarter (benchmarked on reach & engagement). Regular stream of trending Reels/Shorts with high completion rates. #1 in social m edia performance among India-based ESPs. Recognition in digital/social media awards within 12 months. Other desired attributes: Good Communication, Interpersonal & Coordination Skills Strong visual storytelling and copywriting for social-first content Can shoot/edit basic content on mobile independently Strong analytical skills and process orientation Ability to work under pressure and meet tight deadlines. About the job Associate Social Media Role description Educational Qualification: Graduate / Diploma in Marketing, Media, Communications, or related fields. Desired Experience: 2-4 years of hands-on experience managing social media for a brand or agency. Proven expertise in creating viral content including Instagram Reels, YouTube Shorts, and content trends. Experience in crafting engaging visual and video-first content that drives virality and engagement. Should be flexible and ready to provide round the clock support on social media channels as and when needed. Key Objectives of the Job: To craft and execute thumb-stopping, share-worthy content and reels that drive engagement, build community, and accel erate brand growth across Linked in, Instagram, YouTube, and emerging channels. Develop a content plan focused on Reels, Shorts, Stories, Carousels, and trending formats. Own the ideation-to-execution cycle for viral campaigns: concept, script, shoot (basic), post, promote. Collaborate with design/video teams and external creators to produce high-quality short-form content. Monitor con tent performance and fine-tune creative based on data insights. Engage with the audience via comments, DMs, polls, stickers, and community features. Stay on top of viral trends, meme culture, influencer content, and creator economy. Benchmark against top-per forming brand and creator accounts borrow smartly. Drive employee-generated content and amplify internal talent/stories. Desired Skills and Experience Associate Social Media Consistent follower growth and engagement rate across LinkedIn, Instagram & YouTube. At least 1 viral Hero campaign per quarter (benchmarked on reach & engagement). Regular stream of trending Reels/Shorts with high completion rates. #1 in social m edia performance among India-based ESPs. Recognition in digital/social media awards within 12 months. Other desired attributes: Good Communication, Interpersonal & Coordination Skills Strong visual storytelling and copywriting for social-first content Can shoot/edit basic content on mobile independently Strong analytical skills and process orientation Ability to work under pressure and meet tight deadlines. About the job Associate Social Media Role description Educational Qualification: Graduate / Diploma in Marketing, Media, Communications, or related fields. Desired Experience: 2-4 years of hands-on experience managing social media for a brand or agency. Proven expertise in creating viral content including Instagram Reels, YouTube Shorts, and content trends. Experience in crafting engaging visual and video-first content that drives virality and engagement. Should be flexible and ready to provide round the clock support on social media channels as and when needed. Key Objectives of the Job: To craft and execute thumb-stopping, share-worthy content and reels that drive engagement, build community, and accel erate brand growth across Linked in, Instagram, YouTube, and emerging channels. Develop a content plan focused on Reels, Shorts, Stories, Carousels, and trending formats. Own the ideation-to-execution cycle for viral campaigns: concept, script, shoot (basic), post, promote. Collaborate with design/video teams and external creators to produce high-quality short-form content. Monitor con tent performance and fine-tune creative based on data insights. Engage with the audience via comments, DMs, polls, stickers, and community features. Stay on top of viral trends, meme culture, influencer content, and creator economy. Benchmark against top-per forming brand and creator accounts borrow smartly. Drive employee-generated content and amplify internal talent/stories. Desired Skills and Experience Associate Social Media Consistent follower growth and engagement rate across LinkedIn, Instagram & YouTube. At least 1 viral Hero campaign per quarter (benchmarked on reach & engagement). Regular stream of trending Reels/Shorts with high completion rates. #1 in social m edia performance among India-based ESPs. Recognition in digital/social media awards within 12 months. Other desired attributes: Good Communication, Interpersonal & Coordination Skills Strong visual storytelling and copywriting for social-first content Can shoot/edit basic content on mobile independently Strong analytical skills and process orientation Ability to work under pressure and meet tight deadlines.

Job Requirements Brief: Anchor sales planning, key initiatives and drive efficiencies across channels. Work with the channels to improve sales execution & excellence. Key Deliverables: Business Planning \u2013 Annual, Quarterly and Monthly Engage for Channel Productivity \u2013 BA Cost, Schemes & Incentives Planning Execution of Strategic Business Initiatives Key Responsibilities: Programme Management \u2022Drive the Titan World Initiative for Skinn \u2022Develop & Execute the Retail Calendar for the Division \u2022Run Engagement Programmes for Retail BAs, contests to drive outcomes \u2022Build & Manage Training Calendar along with Trainers & channels \u2022Anchor New Channel/ Store Expansions Process Excellence \u2022Study & Build Retail SOPs \u2022Implement scalable IT enabled processes \u2022Coordinate for Audits \u2022Take lead in troubleshooting & problem solving Data & Insights \u2022Work with internal MIS teams to streamline reporting & dashboards \u2022Maintain repositories for CROs, Schemes & Incentives \u2013 Analyse & Provide Insights \u2022Work with channels to maintain single view of category & market Work Experience Sales/ Retail Experience, Business Acumen, Process Orientation, Analytical Ability, Technology Savvy Drive for Results, Stakeholder Management, Team Management, Networking ability, Influencing/convincing ability, Detail Orientation