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1.0 - 5.0 years
0 Lacs
maharashtra
On-site
As a customer support executive, your primary responsibility will be managing a customer service team to ensure high levels of customer satisfaction. You will be tasked with responding to customer queries, resolving complaints, and processing orders efficiently. Additionally, you will be expected to create and implement relevant policies and procedures for the team to follow. In terms of team management, your role will involve hiring, directing, and monitoring customer service representatives to maintain a cohesive and effective team. It will be essential to provide guidance and support to your team members to ensure that they deliver exceptional customer service at all times. This position offers both full-time and part-time job types with an expected workload of 14 hours per week. The benefits include Provident Fund, and the work schedule consists of both day and night shifts from Monday to Friday. The preferred educational qualification for this role is Higher Secondary (12th Pass), and the work location is in person at Pimpri-Chinchwad, Maharashtra. If you are interested in this opportunity, please reach out to the employer at +91 9307135597 to discuss the role further.,
Posted 1 day ago
0.0 - 3.0 years
1 - 2 Lacs
chennai
Work from Office
Key Responsibilities: Conduct tele calling to potential customers to generate leads and sales. Identify and qualify new sales opportunities through lead generation. Achieve and exceed sales targets by closing deals and generating revenue. Maintain strong customer relationships by providing excellent customer service and support. Perform daily follow-up with prospects and existing customers to ensure satisfaction and address any issues. Process customer orders efficiently and accurately. Resolve customer complaints promptly and effectively to ensure high levels of customer satisfaction. Keep accurate records of customer interactions and sales activities in the CRM system. Stay updated on product knowledge and industry trends to effectively communicate with customers. Required Skills: Proven experience in tele calling and lead generation. Strong ability to generate sales and achieve targets. Excellent communication and interpersonal skills. Ability to build and maintain strong customer relationships. Strong organizational and time management skills. Ability to handle customer complaints and resolve issues effectively. Proficiency in using CRM software and other relevant tools. Self-motivated with a results-driven approach.
Posted 6 days ago
2.0 - 6.0 years
0 Lacs
kozhikode, kerala
On-site
You should have a minimum of 2 years of experience in a clothing store and be open to applications from both females and males. Your role will involve working closely with customers or their representatives, such as designers or contractors, to assist in planning and selecting products. It is essential to maintain a professional, knowledgeable, positive, and energetic attitude while using strong consultative sales skills and interpersonal skills, both oral and written. As part of your responsibilities, you will assist the manager in marketing campaigns, maintain accurate and organized files, and collaborate with outside sales staff and counter sales staff to follow up with customers. Developing long-term relationships with industry customers, reading blueprints to ensure product compatibility, and using office technologies to process orders are also key aspects of the role. You will be expected to assist with special projects, maintain the showroom as a professional business environment, and adhere to company policies and procedures while delivering superior customer service. Effective listening, communication, and negotiating skills, along with attention to detail, are crucial for success in this position. Additionally, you should have a demonstrated understanding of effective selling strategies, success in growing sales or generating leads, and the ability to multitask and manage time effectively. Strong organizational skills, business math proficiency, and the ability to work well with a diverse team are also important. Problem-solving skills, technical expertise in company products, and the ability to handle difficult customers with diplomacy are required. You should be capable of following written instructions and documented procedures. This is a full-time position with benefits including a flexible schedule. The work location is in person during day shifts. For further details, please speak with the employer at +91 9072079555.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
kolkata, west bengal
On-site
You are a highly experienced and results-driven SAP PP Senior Consultant with a strong background in SAP Production Planning (PP). In this role based in Kolkata, West Bengal, India, you will be responsible for leading the design, implementation, and optimization of manufacturing processes within SAP. Your expertise in business analysis, solution design, SAP PP configuration, implementation, project leadership, system optimization, support, documentation, and training will be crucial to aligning business requirements with effective SAP solutions across global operations. As a SAP PP Senior Consultant, you will lead workshops to gather complex business requirements for production planning, master data, capacity planning, and shop floor control processes. You will translate these needs into functional specifications, solution designs, and blueprint documents, ensuring alignment with global SAP best practices. Your role will involve conducting gap analysis, proposing innovative solutions, and configuring the SAP PP module covering core functionalities such as Material Master, Bill of Material (BOM), Routings, Work Centers, MRP, MPS, Production Orders, and more. You will play a key role in leading and participating in full lifecycle SAP implementation projects, developing test plans, providing expert guidance during critical phases, and mentoring junior consultants. Additionally, you will proactively identify opportunities for process improvement, provide support for complex incidents, and stay updated on the latest SAP innovations. To qualify for this position, you should have a Bachelor's degree in Engineering, Computer Science, or a related discipline, along with 8-12 years of hands-on experience as an SAP PP Functional Consultant. You must have led at least 3-5 full lifecycle SAP PP implementation projects and possess expertise in SAP ECC 6.0 PP or SAP S/4HANA PP/MRP. Experience in manufacturing industries like Chemical, Petrochemical, or Textile is desirable, and knowledge of advanced planning modules is an advantage. Your technical skills should include in-depth knowledge and configuration expertise in core SAP PP functionalities, understanding integration points with other modules, and the ability to read ABAP code. You should also have exceptional analytical, communication, and leadership skills, with the ability to work collaboratively in cross-functional teams and manage multiple priorities effectively. If you are a proactive and detail-oriented SAP PP Senior Consultant with a passion for optimizing manufacturing processes through SAP solutions, we invite you to join our dynamic team in Kolkata and contribute to our global operations.,
Posted 1 month ago
8.0 - 10.0 years
5 - 7 Lacs
Gurgaon, Haryana, India
On-site
8-10 years of experience in SAP PP module, with at least 3 end-to-end implementations. In-depth knowledge of SAP PP functionalities, including MRP, Production Orders, Routing, Capacity Planning, Batch Management, and Shop Floor Control. Experience in leading SAP PP implementation or migration projects in complex manufacturing environments. Lead end-to-end SAP PP implementation projects, including blueprinting, configuration, testing, and go-live. Collaborate with business stakeholders to understand manufacturing and production processes, gather requirements, and map them to SAP PP functionalities. Provide functional expertise in SAP PP, covering areas such as: Production planning (MPS and MRP). Discrete and repetitive manufacturing processes. Capacity Planning, Scheduling, and Resource Management. Production Orders and Process Orders. Material Requirements Planning (MRP) and Bill of Materials (BOM) management. Shop Floor Control and Work Center management. Configure and customize SAP PP module to meet specific client requirements and ensure optimal system performance. Ability to integrate SAP PP with other modules like MM (Materials Management), SD (Sales and Distribution), QM (Quality Management), and PM (Plant Maintenance). Collaborate with technical teams (ABAP, Basis) for developing custom reports, interfaces, enhancements, forms, and workflows. Drive process improvement initiatives by leveraging SAP PP best practices to enhance production efficiency and reduce costs. Provide post-go-live support, troubleshoot issues, and ensure system stability. Lead and mentor junior consultants, offering guidance and ensuring quality delivery. Conduct user-training sessions and create detailed documentation for processes and configuration. Coordinate with global teams for managing rollouts, enhancements, and upgrade projects. Excellent communication skills and the ability to interact with stakeholders at all levels. Strong analytical skills and the ability to troubleshoot issues and optimize processes. Proven leadership abilities to manage teams and project timelines. Excellent communication skills and the ability to interact with stakeholders at all levels. Strong analytical skills and the ability to troubleshoot issues and optimize processes. Proven leadership abilities to manage teams and project timelines. Preferred Qualifications: Experience in S/4HANA PP. Familiarity with SAP Fiori for Production Planning. SAP Certification in Production Planning or S/4HANA. Knowledge of Lean Manufacturing principles and Just-In-Time (JIT) production techniques
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As an experienced SAP PP and QM Consultant, you will be responsible for configuring, implementing, and supporting SAP PP and QM modules. Your role will involve collaborating with cross-functional teams to understand business requirements and analyzing and optimizing business processes related to production planning and quality management. You will develop functional specifications for custom developments and enhancements and conduct system testing, user training, and post-go-live support. Integration of SAP PP/QM with other SAP modules like MM, SD, and WM will be a key aspect of your responsibilities. In addition, you will be expected to handle master data setup including BOM, routings, inspection plans, work centers, etc. Troubleshooting and resolving SAP issues related to PP/QM, supporting rollouts, upgrades, and patch management, and participating in SAP S/4HANA migration projects if applicable are also part of the role. To excel in this position, you should possess a Bachelor's degree in Engineering, Information Technology, or a related field along with at least 5 years of hands-on experience in SAP PP and QM modules. A strong understanding of discrete/process manufacturing processes, expertise in Master Data Management, MRP, Production Orders, Process Orders, Inspection Lots, Notifications, and Quality Certificates is essential. Knowledge of integration with SAP modules like MM, SD, WM, and PM, experience in working with cross-functional and global teams, and excellent communication and documentation skills are also required. While SAP certification in PP and/or QM is preferred, it is not mandatory. Experience with S/4HANA is also preferred. If you are looking to leverage your SAP PP and QM expertise in a dynamic environment that values innovation and collaboration, this role may be the perfect fit for you.,
Posted 1 month ago
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