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5.0 - 10.0 years

5 - 8 Lacs

Hyderabad, Coimbatore

Work from Office

Key Responsibilities: Lead and Scale up the Process Managing initiatives and resources across the project to facilitate seamless transformation Creating and providing high quality presentations, Reports and client deliverables Take ownership of process management initiative Operationalize & deploy the process changes Conducting change management and process optimization Provide status around planned v/s progress across delivery functions to internal and external stakeholders. Provide accurate status based on various measurable delivery parameters including Capacity & Scope Define, implement and measure different KRA (Key Result Areas) for the workforce leading overall performance improvement Flexibility to work across multiple rotational shifts/night shifts Ability to work in a rich diverse environment, handle cultural and language differences and an effective communicator Education Requirements: Bachelor's Degree in Science / Technology / Engineering / Mathematics / Computer Science / Computer Applications / Commerce / Information Technology Key Skills and Experience: 5 to 8 years of Operations experience Exposure to project and program management function Ability to effectively influence and communicate cross-functionally with all levels of management Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment Ability to manage multiple teams spread across different locations People Management Skills Strong communication with tactical approach in order to address issues of varying complexity. Defining success metrics, analyzing data and extrapolating actionable business insights Escalate issues to program stakeholders where necessary Stakeholder management and regular report outs to senior management Ensure achievement of SLA targets Process documentation and documentation management Project definition, communications and change management

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0.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Operations Intern Are you passionate about problem-solving and creating exceptional customer experiences If you're eager to learn and grow in operations, we want you to join Us! About Kustodian Kustodian is on a mission to revolutionize end-of-life planning in India. We're building the country's first comprehensive DeathTech platform, making the process easier and more approachable for families. We're a passionate team of innovators dedicated to creating a positive social impact and changing the conversation around death and legacy. The Role As an Operations Intern at Kustodian, you'll gain hands-on experience in keeping our platform running smoothly and our clients happy. You'll work closely with our team to streamline processes, optimize asset management, and provide top-notch support. You'll also have the opportunity to collaborate with our founders on exciting new challenges. Location: WFH- Bangalore ( It includes visit to EPFO office once in a week ) Commitment: 3-6 months - Full-time What you will do and learn: As an Operations Intern at Kustodian, you'll gain valuable experience in: Process Optimization: Develop and implement solutions to streamline workflows and enhance the client onboarding experience. Client Support: Assist with managing client needs, ensuring accurate and accessible information within the platform. Operational Excellence: Contribute to the development and implementation of strategies to improve overall efficiency. Industry Exposure: Gain insights into the industry through potential interactions with government offices. We're looking for someone who: Problem Solver: You thrive on finding solutions and improving processes. Detail-oriented: You have a keen eye for detail and a passion for efficiency. Learner: You're eager to learn and grow in a fast-paced environment. Proven ability to drive operational improvements and increase efficiency. Government relations experience (a plus). What We Offer Make a Difference: Be part of a social revolution improving countless lives. Thrive and Learn: Join a fast-paced environment focused on growth and innovation in the industry. Join Our Team: Collaborate with passionate colleagues on a meaningful mission. Work with Founders: Collaborate directly with early-stage founders to build a groundbreaking company. [HIDDEN TEXT] Switch accounts The name, email address and photo associated with your Google Account will be recorded when you upload files and submit this form https://forms.gle/NUzkffP8k6ndRJfL7

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0.0 years

0 Lacs

Delhi, India

On-site

About us We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this Scaling with Soul. Scaling with Soul, to us, means we always prioritise student outcomes specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year. This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldnt have been needed were we willing to give up on either of high quality or scale. But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem. Thats why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc. We dont need to. None of our competitors do (though wed be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way. We are not the largest in terms of enrollments. Nowhere close, actually. Not yet. However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements. And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 2 years, we have placed more than 1800+ students with a Placement Rate of 94% (and improving). This is our long game- to Scale with Soul. We invite you to join us for the play. Funding Kraftshala is backed by a number of eminent investors, including: Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the worlds largest NoBrokerage Property Site and Indias first realty startup unicorn) Sujayathi Ali, Co-founder at ShopUp and Voonik Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestl S.A. and Professor, ISB) Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies) What do we value (the Kraftshala Kode) Kraftshala is on a mission to become the largest career launchpad in the world. This is why Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul, to offer greater value to each stakeholder (including our team) everyday we get bigger. Joining Kraftshala now means becoming part of a story still in its early chapters- one youll help shape with your ideas, actions, and leadership. Here are things we care for: We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users needs and combine it with a willingness to go the extra mile to deliver, fit right in. We value problem-solving skills. We look at problems objectively, work backwards from the user, solve for root causes, and make decisions for long-term good instead of short-term gain. We dont let processes or hierarchies get in the way of adding value. We believe speed matters enormously in business. We value people who move with urgency, have a bias for action, and are willing to take calculated risks in the face of uncertainty. We look for people with high learning agility , the truth seekers who pursue the best data, ideas, and solutions with rigour and open-mindedness, and are constantly working to become better today than yesterday. We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership. We aim for consistency and reliability and expect the same from others. Predictability just makes everyones life a lot smoother. We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic. We have learnt that Scaling with Soul requires frugality . Resource constraints help sharpen focus and breed inventiveness. We are practical optimists . Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality. Role Description As part of the Associate - Program Management profile, you will be responsible for student experience and taking them through an epic journey of growth and discovery! Your goal would be to lead and execute various activities that lead to a gold-standard experience for students. Please read below to know more about the role : Program Management Take charge of the entire learning expedition, ensuring every student achieves their learning goals while enjoying a delightful learning experience. Be the friendly face that students turn to first, eagerly solving their questions and fostering positive relationships with them. Manage all aspects of Program Management, from arranging online sessions to coordinating evaluations and presentations. You'll get to interact with a diverse range of stakeholders, from senior managers and team leads to brilliant industry experts. Monitor each participant's progress closely, using program trackers to craft personalized support. Process Optimization While working with a large set of students, student experience becomes a function of the processes designed to deliver it and so, youll be: Discovering ways to improve efficiency in our daily processes in order to enhance student experience. Utilizing an array of tools, softwares, and platforms to automate processes in order to minimize human intervention and ensuring a flawless and effortless delivery of our programs. Must-Have Skills Ability to clearly and crisply communicate ideas, both verbally and in writing High accountability and responsibility to ensure flawless execution on a day-to-day basis Working knowledge of MS Office (Excel and Powerpoint) Empathy and a high Emotional Quotient to actively engage with students, understand & solve their queries Demonstrated ability to take ownership and drive results to independently manage a set of programs Attention to detail - Spotting issues that could cause errors and delays, and affect quality, preferably before they snowball A structured approach to problem-solving, that involves struggling with the problem until you are able to isolate the Why before coming to a solution Recruitment Process As a small team, its imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. Each conversation with us will last about 30-60 minutes. Typically the whole process takes between 8 - 15 business days depending on your and our schedules, and will be a mix of online and in-person interactions. Setting Expectations: This will be a call to understand your profile briefly and share the details of the selection process. Skill Assessment Task: This will be a task that assesses you on some of the core skills youll need to succeed in this role. Technical conversations: These will be calls with our current Program Management team wherein you can expect to be evaluated on the competencies needed for the job (mentioned above). Culture fit conversation: This will be a conversation with one of our founders to ensure that there is a fit with the Kraftshala Kode. Extending an offer: If all goes well, we will extend an offer that will mention the relevant details. Location Delhi

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2.0 - 4.0 years

4 - 6 Lacs

Vijayawada

Work from Office

We are looking for a creative, cooperative chemical engineer with a wealth of technical and industry knowledge and a talent for process optimization. The chemical engineer will work in the office and on location to implement, analyze, and improve processes, equipment, and plants. You will also work with other engineers and team members from diverse backgrounds to understand project goals, design and propose solutions, and assist in implementing, troubleshooting, and reviewing plans as projects progress.. To be a successful chemical engineer, you should be knowledgeable, communicative, observant, organized, and committed to reaching project goals. You should also possess strong interpersonal, time management, and presentation skills.. Chemical Engineer Responsibilities. Using scientific, mathematical, and engineering principles to solve problems and improve processes.. Designing, proposing, implementing, reviewing, and correcting plans to ensure company goals are achieved.. Observing production processes, conducting research, and finding ways to increase efficiency and quality.. Using computers to compile and analyze data.. Establishing safety and waste management procedures.. Traveling to work sites and locations to learn about project needs and design, implement, troubleshoot, test, and improve processes, equipment, and facilities.. Assisting with establishing budgets and timelines..

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3.0 - 8.0 years

5 - 10 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

Job Summary Synechron is seeking a detail-oriented and collaborative Business Analyst specialized in Cyber Security to join our team. In this role, you will serve as a key liaison between business stakeholders and technical teams, translating complex security requirements into clear, actionable specifications. You will contribute to the development of secure and resilient digital solutions that protect organizational assets, support compliance, and enable strategic business objectives. Your expertise will help ensure that cybersecurity risks are effectively managed while delivering high-quality, compliant solutions aligned with organizational goals. Software Requirements Required Software Skills: Business analysis tools and methodologies, including Agile, Waterfall, and BPMN Project management platforms such as JIRA, Asana, and Trello Data analysis tools like SQL and Microsoft Excel (preferred: advanced skills) Familiarity with SDLC (Software Development Life Cycle) and testing processes Preferred Software Skills: Basic knowledge of cybersecurity tools and platforms (e.g., SIEM, vulnerability scanners) Overall Responsibilities Facilitate the collection and analysis of cybersecurity and business requirements to identify security needs and risks. Collaborate with stakeholders to prioritize cybersecurity controls, risk mitigation strategies, and compliance requirements. Work closely with IT and cybersecurity teams to ensure requirements are accurately interpreted and translated into technical solutions. Develop and maintain comprehensive project documentation, including requirement specifications, process models, test plans, and risk assessments. Communicate project status, risks, and issues transparently to stakeholders at all levels. Support project delivery by ensuring solutions meet security standards, are delivered on schedule and within budget, and comply with relevant regulations. Assist in identifying process improvements and best practices for cybersecurity initiatives. Ensure a clear understanding of security-related impacts within broader project implementation. Technical Skills (By Category) Business Analysis Methodologies: Essential: Agile, Waterfall, BPMN Preferred: Lean, Six Sigma principles for process optimization Data Analysis & Reporting Tools: Essential: SQL, Microsoft Excel (pivot tables, formulas, data modeling) Preferred: Power BI or similar visualization tools Cybersecurity Knowledge: Basic understanding of security concepts, threats, and controls is preferred but not mandatory Project Management Tools: Essential: JIRA, Asana, Trello Preferred: Confluence or other documentation tools Development Lifecycle & Testing: Good understanding of SDLC processes, testing types (unit, integration, user acceptance testing) Experience Requirements Typically requires 3+ years of experience in business analysis, with a focus on cybersecurity or information security projects. Proven success in delivering complex projects with security components in finance, healthcare, or technology sectors is preferred. Experience working with cross-functional teams, including security specialists, developers, and business units. Alternative qualifications include relevant certifications (e.g., ECBA, CCBA, or CBAP) or experience in cybersecurity consulting. Day-to-Day Activities Lead requirements gathering workshops with stakeholders to understand cybersecurity controls, policies, and business needs. Collaborate with technical teams to define security specifications, controls, and compliance measures. Analyze and document security processes, workflows, and controls using BPMN or similar tools. Prepare detailed documentation including risk assessments, requirements traceability matrices, and test plans. Track project progress, identify potential delays or risks, and communicate updates proactively. Support testing activities to verify security requirements are met. Engage in stakeholder meetings to review security implications of solutions and manage expectations. Contribute to continuous improvement initiatives in cybersecurity governance and processes. Qualifications Bachelors degree in Business Administration, Computer Science, Information Technology, or related fields. Professional certification in Business Analysis (e.g., ECBA, CCBA, CBAP) or cybersecurity certifications (optional but advantageous). Training in security frameworks such as ISO 27001, NIST, or CIS Controls is a plus. Commitment to ongoing professional development in cybersecurity trends and best practices. Professional Competencies Strong analytical and problem-solving skills with the ability to interpret security requirements into practical solutions. Excellent communication skills to liaise effectively with both technical and non-technical stakeholders. Proven ability to manage multiple priorities and deliver high-quality work under tight deadlines. Ability to work independently while actively collaborating within teams. Adaptability to evolving security threats and organizational changes. Critical thinking, decision-making skills, and a proactive approach to risk management.

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2.0 - 4.0 years

4 - 5 Lacs

Bengaluru

Work from Office

The Operations Executive is responsible for managing day-to-day operations, ensuring smooth workflows, and improving processes for enhanced efficiency. They act as a bridge between various teams, including sales, customer service, and finance, to ensure operational excellence and compliance with company policies. This role requires strong analytical, problem-solving, and organizational skills to support the companys objectives and deliver exceptional service to clients. Key Responsibilities: Process Management and Optimization: Oversee operational processes and identify areas for improvement to enhance efficiency and accuracy. Collaborate with cross-functional teams to ensure seamless execution of daily tasks. Compliance and Risk Management: Ensure adherence to company policies, regulatory requirements, and compliance standards. Monitor and report any discrepancies or risks that may impact operational performance. Client Support and Issue Resolution: Serve as the primary contact for resolving client issues related to operational workflows. Address client queries promptly, ensuring high levels of satisfaction and trust. Data Management and Reporting: Maintain accurate records and ensure proper documentation of all transactions and operations. Generate and analyze operational reports to monitor performance metrics and drive improvements. Coordination and Communication: Liaise with internal teams such as sales, finance, and product to align operations with business objectives. Ensure timely communication of updates, changes, or new policies to all stakeholders. Technology and Automation: Work with technology teams to implement tools and systems that improve operational workflows. Support the automation of repetitive tasks to reduce errors and save time. Inventory and Resource Management: Manage resources effectively to avoid shortages or bottlenecks in operations. Monitor the status of inventory or service availability to support business needs. Skills and Qualifications: Bachelor's degree in Business Administration, Operations Management, or a related field. Proven experience in an operations role. Strong organizational, analytical, and communication skills. Proficiency in Microsoft Office, CRM tools, and operational software. Knowledge of compliance and regulatory frameworks. Ability to work in a fast-paced environment and adapt to changing priorities. Key Performance Indicators (KPIs): Operational Efficiency: % Reduction in process bottlenecks or inefficiencies. Time taken to resolve operational issues or client queries. Client Satisfaction: Client feedback scores and Net Promoter Score (NPS). % Reduction in client complaints or escalations. Compliance and Accuracy: % Adherence to compliance and regulatory standards. Number of errors in data management, reporting, or transactions. Process Improvements: Number of processes optimized or automated. Cost savings achieved through operational efficiency measures. Timeliness: Turnaround time for completing key tasks such as invoicing, reporting, or client onboarding. % of tasks or projects completed within deadlines. Collaboration Metrics: Level of engagement with cross-functional teams. % Improvement in communication effectiveness as measured by feedback. Resource Management: Inventory or resource utilization efficiency. Number of shortages or delays avoided through proactive planning.

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0.0 - 1.0 years

3 - 7 Lacs

Mumbai

Work from Office

We are looking for a creative, cooperative chemical engineer with a wealth of technical and industry knowledge and a talent for process optimization. The chemical engineer will work in the office and on location to implement, analyze, and improve processes, equipment, and plants. You will also work with other engineers and team members from diverse backgrounds to understand project goals, design and propose solutions, and assist in implementing, troubleshooting, and reviewing plans as projects progress.. To be a successful chemical engineer, you should be knowledgeable, communicative, observant, organized, and committed to reaching project goals. You should also possess strong interpersonal, time management, and presentation skills.. Chemical Engineer Responsibilities. Using scientific, mathematical, and engineering principles to solve problems and improve processes.. Designing, proposing, implementing, reviewing, and correcting plans to ensure company goals are achieved.. Observing production processes, conducting research, and finding ways to increase efficiency and quality.. Using computers to compile and analyze data.. Establishing safety and waste management procedures.. Traveling to work sites and locations to learn about project needs and design, implement, troubleshoot, test, and improve processes, equipment, and facilities.. Assisting with establishing budgets and timelines.. Interested candidates should send his/her updated CV/RESUME to our E-mail:( rjob3830@gmail.com ) Head of Recruitment officer.. This job is provided by Shine.com. Show more Show less

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0.0 - 1.0 years

3 - 7 Lacs

Hyderabad

Work from Office

We are looking for a creative, cooperative chemical engineer with a wealth of technical and industry knowledge and a talent for process optimization. The chemical engineer will work in the office and on location to implement, analyze, and improve processes, equipment, and plants. You will also work with other engineers and team members from diverse backgrounds to understand project goals, design and propose solutions, and assist in implementing, troubleshooting, and reviewing plans as projects progress.. To be a successful chemical engineer, you should be knowledgeable, communicative, observant, organized, and committed to reaching project goals. You should also possess strong interpersonal, time management, and presentation skills.. Chemical Engineer Responsibilities. Using scientific, mathematical, and engineering principles to solve problems and improve processes.. Designing, proposing, implementing, reviewing, and correcting plans to ensure company goals are achieved.. Observing production processes, conducting research, and finding ways to increase efficiency and quality.. Using computers to compile and analyze data.. Establishing safety and waste management procedures.. Traveling to work sites and locations to learn about project needs and design, implement, troubleshoot, test, and improve processes, equipment, and facilities.. Assisting with establishing budgets and timelines.. Interested candidates should send his/her updated CV/RESUME to our E-mail:( rjob3830@gmail.com ) Head of Recruitment officer.. This job is provided by Shine.com. Show more Show less

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8.0 - 13.0 years

15 - 25 Lacs

Bengaluru

Work from Office

Position : Senior Operation Manager Experience : 8 Years Experience Location : Bangalore (HSR Layout) Shift : US Shift (Night Shift) Mode of Work : Work from Office Job Description About the Role: As an operations manager, you will oversee multiple facets of real-time production operations, manage risks, and ensure seamless coordination across teams. You will play a critical role in designing and implementing scalable processes, analyzing performance data, and fostering collaboration to achieve operational excellence. This role requires you to guide the team with precision, focus, and a data-driven approach while maintaining high productivity standards. Key Responsibilities: 1) Production Oversight and Risk Management Monitor real-time document processing to ensure smooth execution and meet production goals. Identify and address risks to mitigate potential issues and minimize downtime. Analyze real-time data, resolve operational challenges, and identify areas to improve productivity . 2) Team Training and Development Train and onboard new team members to handle operational tasks effectively. Conduct upskilling initiatives to enhance team capabilities and maintain high performance. Organize regular 1:1 sessions to provide feedback and support professional growth. 3) Process Design and Optimization Design and implement scalable, KPI-driven processes to improve operational efficiency. Leverage automation technologies and standardization practices to streamline workflows. Collaborate with the product team to resolve technical issues and continuously improve processes. 4) Coordination and Reporting Lead daily sync-ups with the production team to ensure alignment on priorities and tasks. Prepare and analyze production reports, using insights to recommend improvements. Communicate operational updates and challenges to leadership, ensuring transparency and clarity. 5) Experience working in a start-up environment will be considered a plus. Interested candidates kindly share your CV and below details to usha.sundar@adecco.com 1) Present CTC (Fixed + VP) - 2) Expected CTC - 3) No. of years experience - 4) Notice Period - 5) Offer-in hand - 6) Reason of Change - 7) Present Location -

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6.0 - 11.0 years

8 - 12 Lacs

Pune

Work from Office

Microsoft Teams (L3), Infra Consulting (L1), M365 Exchange Online (L3), MS Exchange Mailbox Migratio Professional Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter

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10.0 - 15.0 years

6 - 10 Lacs

Pune

Work from Office

Windows Server Admin (L3), Microsoft Active Directory Admin (L2), Windows and Vmware Implementation Minimum of 10 years administration experience on Microsoft Window, AD, Entra ID, VMware Good hands-on experience on Windows Platform with all operating systems. Experience in Mid-range/Enterprise Servers Hardware Experience in Production Server Environment with Wintel servers. Strong Knowledge about user administration and File system management activities. Experience in OS Hardening, performance and OS tuning. Knowledge on scripting Basic knowledge on Storage and SAN switches. Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems. Good Knowledge of Cluster Administration. Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Advance Knowledge on Virtualization. Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Minimum of 10 years administration experience on Microsoft Window, AD, Entra ID, VMware Good hands-on experience on Windows Platform with all operating systems. Experience in Mid-range/Enterprise Servers Hardware Experience in Production Server Environment with Wintel servers. Strong Knowledge about user administration and File system management activities. Experience in OS Hardening, performance and OS tuning. Knowledge on scripting Basic knowledge on Storage and SAN switches. Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems. Good Knowledge of Cluster Administration. Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Advance Knowledge on Virtualization. Minimum of 10 years administration experience on Microsoft Window, AD, Entra ID, VMware Good hands-on experience on Windows Platform with all operating systems. Experience in Mid-range/Enterprise Servers Hardware Experience in Production Server Environment with Wintel servers. Strong Knowledge about user administration and File system management activities. Experience in OS Hardening, performance and OS tuning. Knowledge on scripting Basic knowledge on Storage and SAN switches. Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems. Good Knowledge of Cluster Administration. Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Advance Knowledge on Virtualization. Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Minimum of 10 years administration experience on Microsoft Window, AD, Entra ID, VMware Good hands-on experience on Windows Platform with all operating systems. Experience in Mid-range/Enterprise Servers Hardware Experience in Production Server Environment with Wintel servers. Strong Knowledge about user administration and File system management activities. Experience in OS Hardening, performance and OS tuning. Knowledge on scripting Basic knowledge on Storage and SAN switches. Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems. Good Knowledge of Cluster Administration. Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Advance Knowledge on Virtualization.

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3.0 - 5.0 years

4 - 7 Lacs

Bengaluru

Work from Office

We are seeking a proactive and detail-oriented Junior Project Manager to support our internal process improvement and digitalization initiatives. In this role, you will contribute to project execution, change management, process analysis, and the automation of internal workflows using modern digital tools. Key Responsibilities: Change Management Administration : Support the implementation and tracking of internal change processes to enhance project effectiveness. Quality Interface (PMA) : Act as a bridge to the quality team, assisting in project management activities and substituting for quality-related PM tasks when needed. Process Analysis & Optimization : Analyze current project management processes and recommend improvements for higher efficiency and standardization. Automation & Digitalization : Drive automation of internal workflows using Microsoft Power Platform tools including Power Automate, Power BI, and Power Apps. Templates & Dashboards : Develop and maintain project templates, reports, and dashboards to support decision-making and project transparency. Training Content Development : Create and regularly update internal training materials for process and tool usage. Training Execution : Organize and deliver training sessions for teams to ensure effective use of project management tools and methods. Project Management Support : Assist in the preparation, facilitation, and follow-up of project controlling and review meetings. If you are interested, Kindly share your updated CV to mounika.r.bvr@gmail.com

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2.0 - 3.0 years

11 - 15 Lacs

Mumbai

Work from Office

: Job Title Lending Transaction Management LocationMumbai, India Role Description As part of Lending Transaction Management (LTM) team in Corporate Bank, you will work with Coverage Bankers in APAC (and globally) in Corporate Bank on end-to-end execution of lending transactions under Trade Finance & Cash Management, support post trade Client services to ensure optimal client experience. You will be responsible for supporting multiple aspects of the lending lifecycle and partner with various internal stakeholders including but not limited to Coverage, Legal team, Credit Risk, Product team, for documentation, facility document negotiation, MIS requirements, facility set up to ensure smooth execution and set up of limits and support review and execution of post trade covenant monitoring. . You will work with Trade Finance business in Portfolio Sell down activities and co-ordinate activities under portfolio de-risking process. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Work as an integral member of deal teams in structuring of trades and execution of mandated lending transactions Transaction coordination both internally as well as with clients / 3rd parties (counterparties, law firms, auditors etc.) Facilitate execution of different types of documentation to extend funded and non-funded limits to clients. Focus on bringing new ideas, support and work on process optimization, realignment, automation, and simplification to increase efficiency In-depth analysis of companies / sectors / transactions company profiles, financial modeling, valuation, industry analysis, benchmarking, credit analysis, transaction structure Support clients to conform to regulatory requirements to avail bank credit Monitoring of covenants related to various trades, governance and risk management. Facilitate MIS and Analytics as required by Credit & Business teams from time to time Work on ongoing control processes in cooperation with technology, business, Client Lifecycle Management (CLM) and to cover audit/regulatory requirements Maintain global internal reporting trackers to ensure proper monitoring of completion and reporting to management, support the implementation of monitoring tools for senior management/audit Maintain internal process documents and Key Operation Procedures for the Desk Your skills and experience Desired backgroundMBA Finance / Degree in Law with more than 2-3 years of related experience Sound knowledge of Corporate Banking products in general and Lending products & processes in particular Good to have- client relationship experience. Strong written and verbal communication skills to effectively collaborate with cross-functional teams Driven and motivated to work under tight timelines. Extremely diligent and hardworking to efficiently manage deadlines across multiple transactions Excellent skills in using MS Office Power point and Excel Strong academic background How well support you

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7.0 - 12.0 years

7 - 12 Lacs

Pune, Maharashtra, India

On-site

You can get your ideas across clearly both verbally and in writing. You'll be working with many diverse interest groups so the way you share information and your ability to persuasively convey information is highly important. A high EQ is must for this role. Your key deliverables will be but not limited to: Provide a comprehensive Property Management service to ensure that all amenities are resourced and maintained to high class industry standard. Ensure all services are performed as per Standard Service Specifications Preparation of Property management budgets and perform CAM collection Manage the budget efficiently and yield cost savings where possible without compromising quality of service. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures. Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans Maintain site accommodation and services, through contractors and direct labour, in most cost-effective way. To meet at all time the contractual obligations and target SLAs set by both the client and internal management Ensure Health & Safety regulations are adhered to and that General and Fire risk assessment recommendations are implemented across the team Ensures occupancy of sites complies with statutory legislation. Ensure quality of staff, appraising and developing them to ensure maximum contribution. Proactive liaison with local and regional municipal authorities. Interviews, selects, hires, supervises and reviews qualified building operation and management staff Manages critical relationships with client, tenants, and key vendors Reviews all building financial data with Ambience and Property Accountant Ensures that all client deliverables are submitted in a timely manner Acts as the liaison to local community public interest groups Manages vendor relationships Writes vendor contract specifications Oversees all vendor bidding Ensures that entire staff maintains a critical eye on all aspects of building physical care Fosters and maintains Tenant is our Guest philosophy among the staff

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3.0 - 8.0 years

3 - 8 Lacs

Gurgaon, Haryana, India

On-site

Plan and coordinate administrative procedures and systems and devise ways to streamline processes Ensure the smooth and adequate flow of information within the team to facilitate smooth operations Manage schedules and deadlines Monitor costs and expenses to assist in budget preparation Administrative activities such as Company Vehicles, Drivers, procurement, Visa related services, Travel arrangements such as Hotel & flight bookings, facilities services, maintenance activities and so on. Organize and supervise other office activities (Event planning etc.) Requirements and skills In-depth understanding of office management procedures and departmental and legal policies Familiarity with financial and facilities management principles Proficient in MS Office An analytical mind with problem-solving skills Excellent organizational and multitasking abilities A team player with leadership skills

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2.0 - 7.0 years

4 - 8 Lacs

Ahmedabad

Work from Office

Seeking a dynamic Food Technologist passionate about millet-based wellness products. At Charya's Millet Wellness Platform, we're revolutionizing the future of sustainable, health-focused food products. We are looking for a Food Technologist to lead the development of innovative millet-based products that address modern health needs such as gut health, diabetes management, and anti-aging nutrition. Key responsibilities include: 1) Leading the creation of wellness-driven millet products, aligned with current health trends. 2) Conducting R&D, sensory tests, and trials for functional, novel food items. 3) Building and optimizing backend processes for scalable production and millet processing. 4) Innovating with cutting-edge techniques to ensure shelf-stability and nutrient density. 5) Collaborating with cross-functional teams to ensure product quality, consistency, and commercialization. This role is ideal for someone who thrives at the intersection of creativity and science, driving the future of wellness through millet innovation.

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10.0 - 14.0 years

35 - 50 Lacs

Mumbai

Work from Office

To drive the implementation, customization, and optimization of Odoo ERP, particularly focusing on Retail and POS modules. The role supports the operational needs of our retail sites by ensuring seamless integration, efficient workflows, and scalable solutions that align with global retail strategies. Key Responsibilities Lead the design, development, and deployment of Odoo solutions across Retail and POS modules. Customize Odoo workflows, dashboards, and interfaces based on functional and operational requirements. Collaborate with cross-functional teams to align business processes with Odoo capabilities. Ensure integration of POS systems with inventory, accounting, CRM, and third-party hardware (e.g., barcode scanners, printers). Troubleshoot and resolve system issues with a focus on minimizing business disruption. Develop and maintain system documentation, user manuals, and training materials. Deliver ongoing support, enhancements, and upgrades for Odoo Retail applications. Conduct data migration and validation during system upgrades or store rollouts. Keep current with Odoo updates, modules, and best practices to ensure platform scalability and performance. Key Cultural Fit You’re entrepreneurial, solution-driven, and thrive in fast-paced retail environments. You break complex challenges into smart, manageable solutions. You blend analytical thinking with strong execution to deliver measurable impact. You adapt quickly, act decisively, and work effectively across departments and geographies Work Experience: 4–6 years of experience in Odoo ERP implementation with a strong focus on Retail and POS modules. Proven experience in supporting multi-location retail networks through Odoo. Solid background in system integration, automation, and process optimization in a retail environment. 4–6 years of experience in Odoo ERP implementation with a strong focus on Retail and POS modules. Proven experience in supporting multi-location retail networks through Odoo. Solid background in system integration, automation, and process optimization in a retail environment. Internal: IT, Retail Operations, Supply Chain, Finance, Digital Transformation teams, External: Odoo Partners, ERP Vendors, Technology Consultants

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12.0 - 16.0 years

11 - 16 Lacs

Shillong

Work from Office

Production Management Lead the daily operations of kiln, raw mill, cement mill, and coal mill to achieve production targets. Prepare and implement monthly and annual production plans aligned with business goals. Monitor equipment performance and ensure maximum equipment utilization with minimal downtime. 2. Process Optimization Optimize process parameters to improve productivity and reduce energy and fuel consumption. Conduct regular process audits, identify inefficiencies, and implement corrective actions. Collaborate with R&D, Quality, and Maintenance teams to introduce process improvements and upgrades. 3. Quality Assurance Ensure that the product meets the required quality standards (BIS/ASTM/EN). Coordinate with the Quality Control department for raw mix design, clinker quality, and cement fineness. Minimize process deviations and improve product consistency. 4. Cost Efficiency Monitor and control specific heat and power consumption. Identify areas for cost reduction without compromising on quality or safety. Manage material balance, fuel consumption, and raw mix proportions effectively. 5. Safety & Environment Compliance Ensure that all operations comply with health, safety, and environmental standards. Promote and implement safety practices across all production areas. Conduct risk assessments and participate in safety audits and incident investigations. 6. Leadership & Team Management Lead and mentor a team of CCR operators, shift engineers, and process engineers. Conduct regular training programs to upgrade team skills and knowledge. Promote a performance-driven culture with a focus on continuous improvement. 7. Reporting & Documentation Maintain daily, monthly, and annual reports on production, fuel consumption, and process performance. Provide data and analysis to senior management for strategic decision-making. Ensure timely submission of reports to regulatory bodies, if applicable.

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5.0 - 10.0 years

5 - 9 Lacs

Manesar

Work from Office

Role & responsibilities Production Planning and Scheduling: Developing and implementing production schedules to meet demand while optimizing resource utilization. Process Optimization: Collaborating with R&D and Quality Assurance to improve production processes and ensure efficient workflows. Quality Control: Implementing and maintaining quality control processes, including raw material inspection, production monitoring, and final product release. Documentation: Maintaining accurate and up-to-date production records and documentation. Compliance: Ensuring adherence to quality standards, regulatory requirements, and safety protocols. Team Supervision: Training, supervising, and motivating production staff. Problem Solving: Troubleshooting production issues and implementing corrective actions. Regards, Muskan vats muskan.v@head2hire.com

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10.0 - 15.0 years

12 - 17 Lacs

Bengaluru

Work from Office

About the Job The Director of Special Projects is a strategic leadership role responsible for delivering insights and analytics to the C-Suite and management teams. This role is pivotal in shaping and enhancing customer experience (CX) outcomes for our clients and internal business units. It focuses on synthesizing data from various sources to deliver actionable insights, strategies, and recommendations that drive improved CX performance and operational efficiency. The successful candidate will be adept at translating complex data into clear narratives that inform both external client partnerships and internal leadership objectives. As Director of Special Projects, You Will Curate insights by analyzing diverse data sets, including disposition data, operational metrics, workforce metrics, analyst reports, internet research, and AI-generated intelligence. Identify trends, opportunities, and improvement areas to help clients strengthen customer relationships and elevate their brand reputation. Support client CX leaders in defining and implementing strategies to enhance customer satisfaction, loyalty, and advocacy. Present focused, data-driven recommendations during regular client engagements, offering candid and objective insights with professionalism and impact. Provide senior business unit leaders and CX teams with clear, concise performance analysis across key CX metrics, such as CSAT, NPS, FCR, VOC, as well as operational efficiency metrics like AHT, CPC, and utilization rates. Identify underperforming areas and recommend evidence-based strategies to improve both customer experience and operational KPIs. Collaborate with internal stakeholders, including QA, reporting analysts, and real-time analysts, to ensure insights and recommendations align with broader program goals. Serve as the driving force behind superior performance analytics, moving beyond traditional reporting to offer predictive and diagnostic insights that anticipate challenges and opportunities. Leverage existing resources and toolssuch as QA frameworks, real-time insights, and performance dashboardsto build holistic strategies that optimize service delivery and customer outcomes. Collaborate with AI and analytics platforms to unlock deeper intelligence and provide innovative solutions. As Director of Special Projects, You Have Bachelors degree in Business, Data Analytics, Customer Experience, or a related field. Advanced degrees or certifications in CX, Analytics, or Process Optimization are an asset. 10+ years of experience in data analysis, customer experience strategy, or consulting roles focused on performance improvement. Proficiency in data tools (e.g., Excel, BI platforms, or AI analytics tools) and experience with customer experience reporting and dashboards. An ability to interpret large and diverse data sets, identifying key trends and translating them into actionable strategies. An exceptional ability to present insights in a structured, impactful manner to both client stakeholders and senior internal leaders. A strong understanding of CX performance metrics (CSAT, NPS, FCR, VOC) and efficiency metrics (AHT, CPC), as well as their impact on client success. Experience working within cross-functional teams, with the ability to partner effectively with QA, workforce analysts, and business leaders. Familiarity with AI and data visualization tools to enhance insights and reporting.

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8.0 - 10.0 years

7 - 11 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: BY Warehouse management System. Experience8-10 Years.

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8.0 - 10.0 years

7 - 11 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Institutional Compliance. Experience8-10 Years.

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2.0 - 7.0 years

6 - 10 Lacs

Chennai

Work from Office

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter

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8.0 - 10.0 years

7 - 11 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Security Audits. Experience8-10 Years.

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2.0 - 6.0 years

19 - 25 Lacs

Bengaluru

Work from Office

About Lab45 Innovation Hub Join our team at Lab45 Innovation Hub, a dynamic center for innovation and rapid prototyping. Lab45 is dedicated to fostering cutting-edge research and development, providing a collaborative environment where clients and partners can explore the latest advancements in AI, AR, VR, and IoT. Our team helps clients experience the Art of the Possible through a constantly updated set of immersive experiences featuring the latest technologies. We co-create and co-innovate with clients, focusing on storytelling to ensure our proof of concepts build upon each other, creating a larger, industry-relevant narrative. By leveraging a user-centered design approach, Lab45 helps create innovative solutions that address specific challenges and drive significant business value for our clients. We are excited to announce a new opportunity for Innovation Strategy Consultant in Bangalore. Candidate Profile Positive attitude and eagerness to learn Team player who thrives in a dynamic environment Strong technical foundation and curiosity mindset Ability to understand industry trends and customer needs Excellent communication and presentation skills, especially with C-Level leadership Candidates must hold an MBA degree, we are looking for B-School hires from the 2021-2024 batches. Responsibilities Plan and execute customer showcases Conduct workshops for client teams Collaborate with various business units to plan agendas and visits Lead Innovation Center tours for customers Promote innovation in AI, AR, VR, and IoT Evaluate new technologies and define use cases Work with account teams to create customer journeys and explore opportunities Skills and Competencies Comfortable working in a startup-like environment Good understanding of technology trends Strong communication and presentation skills Ability to work with different teams and meet deadlines Strong leadership and client management skills Hands-on project management experience Problem-solving skills and willingness to take initiative Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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