1822 Process Optimization Jobs - Page 32

Job TitleAssociate Manager - CX Process Design (Consumer business) Our Culture: At PhonePe, we foster a culture of ownership, empowerment, and innovation. We believe in trusting our people to do their best work and providing them with the environment to thrive. We are passionate about technology and its potential to transform the lives of our customers. The Customer Experience (CX) Team: The CX team is dedicated to optimizing the customer journey on the PhonePe platform. We act as advocates for our customers, focusing on simplifying processes, reducing friction, and delivering efficient solutions. We are driven by a "Customer First" philosophy and strive to exceed customer expectations at every touchpoint. Role Overview: As an Associate Manager - Process Design within the CX team, you will play a pivotal role in shaping the end-to-end customer experience. You will be responsible for identifying opportunities for improvement, designing scalable solutions, and driving automation initiatives. This role requires a blend of analytical thinking, process optimization expertise, and strong stakeholder management skills. You will lead a team of process design professionals and contribute to the strategic direction of the CX function. Key Responsibilities: Customer Journey Optimization: Analyze the current customer journey to identify pain points and areas for improvement. Design and implement scalable solutions to enhance the customer experience across all touchpoints. Leverage design thinking methodologies to develop innovative process improvements. Automation and Efficiency: Identify opportunities for process automation and implement solutions using various communication and automation platforms. Streamline workflows and optimize operational efficiency. Data-Driven Decision Making: Structure and implement strategic reviews, metrics analysis, and VOC analysis to drive process improvements. Synthesize quantitative and qualitative data to provide actionable insights to stakeholders. Drive L1 metrics and ensure the team achieves set targets. Stakeholder Management: Collaborate with Product, Operations, Category, and internal CX teams to align on process and CX requirements. Effectively communicate with stakeholders at all levels, including leadership. Team Leadership: Manage and mentor a team of ~3+ process design professionals. Foster a culture of continuous improvement and innovation within the team. Drive process mapping, designing, documentation, and monitoring systems. Problem Solving and Innovation: Employ first principles thinking and challenge existing norms to drive innovation. Conduct root cause analysis (RCA) and implement effective solutions. Ideal Candidate Profile: Bachelor's/Master's degree from a Tier 1/2 institution. 5+ years of experience in process design, preferably in a customer experience or operations environment. Proven experience in leading and managing teams. Strong analytical and problem-solving skills. Excellent understanding of customer journey mapping and process optimization. Exceptional communication and interpersonal skills. Experience working in a product-based startup is highly desirable. Demonstrated ability to influence stakeholders at all levels. Why Join PhonePe Be part of a rapidly growing and innovative fintech company. Work on challenging and impactful projects that shape the future of digital payments. Collaborate with a talented and passionate team. Enjoy a culture of ownership, empowerment, and continuous learning. Competitive compensation and benefits. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

Job Description Job Title Centre Manager - Tele Sales Location Mumbai Department Axis Function Virtual & Nudge Reporting to Segment Head - Respective LOB Band 4 Function Summary Introduction Virtual relationship is a new initiative aimed to proactively engage with the customer and enhance customer experience by assigning a dedicated relationship manager to resolve all customer concerns related to his policy. This initiative is expected to improve customer experience as in the present scenario we have transactional approach wherein different business partners approach the policy holder for specific activity Resolving policy service need Renewal collection to resolve policy holder s service needs, Cross sale opportunity. Job Summary Looking for a dedicated and experienced Centre Manager Virtual to lead and manage a remote team of sales agents, providing guidance and support to ensure the achievement of sales targets and operational excellence. This role requires strong leadership, operational expertise, and a deep understanding of the insurance industry, as well as experience managing remote teams. Team Management Lead and manage a remote team of virtual agents (FLS Virtual and Nudge Tele Sales), ensuring that all team members are effectively performing their duties and meeting targets. Sales Performance Monitoring Track team performance against KPIs such as sales targets, conversion rates, and lead generation, and provide coaching or corrective actions as needed. Process Optimization Continuously improve the virtual sales process, ensuring high efficiency, customer engagement, and successful policy conversions. Lead Nurturing Follow-up on leads generated from various channels, using a "nudge" technique to gently encourage prospects to take action and convert. Customer Interaction Engage in conversations with prospects, answering their questions and addressing concerns to build trust and confidence. Conversion & Closing Sales Drive the sales process by effectively closing deals, handling objections, and ensuring that policies are successfully issued. Customer Satisfaction Oversee customer interactions to ensure that high levels of customer satisfaction are maintained and that any issues or complaints are addressed promptly. Reporting & Analytics Generate and review performance reports to track individual and team progress. Use data to make informed decisions about staffing, training, and operational improvements. Compliance & Quality Assurance Ensure that all team members adhere to industry regulations and internal policies, maintaining a high standard of compliance and ethical conduct. Key skills required Strategic thinking Process understanding Effective project management skills Building collaboration - ability to influence team Customer centricity. Key Relationships Management (Internal /External) External Call center vendors Internal C-Suite Management, Channel Head, SPARC team, Cross-functional teams Job Description Job Title Centre Manager - Tele Sales Location Mumbai Department Axis Function Virtual & Nudge Reporting to Segment Head - Respective LOB Band 4 Function Summary Introduction Virtual relationship is a new initiative aimed to proactively engage with the customer and enhance customer experience by assigning a dedicated relationship manager to resolve all customer concerns related to his policy. This initiative is expected to improve customer experience as in the present scenario we have transactional approach wherein different business partners approach the policy holder for specific activity Resolving policy service need Renewal collection to resolve policy holder s service needs, Cross sale opportunity. Job Summary Looking for a dedicated and experienced Centre Manager Virtual to lead and manage a remote team of sales agents, providing guidance and support to ensure the achievement of sales targets and operational excellence. This role requires strong leadership, operational expertise, and a deep understanding of the insurance industry, as well as experience managing remote teams. Team Management Lead and manage a remote team of virtual agents (FLS Virtual and Nudge Tele Sales), ensuring that all team members are effectively performing their duties and meeting targets. Sales Performance Monitoring Track team performance against KPIs such as sales targets, conversion rates, and lead generation, and provide coaching or corrective actions as needed. Process Optimization Continuously improve the virtual sales process, ensuring high efficiency, customer engagement, and successful policy conversions. Lead Nurturing Follow-up on leads generated from various channels, using a "nudge" technique to gently encourage prospects to take action and convert. Customer Interaction Engage in conversations with prospects, answering their questions and addressing concerns to build trust and confidence. Conversion & Closing Sales Drive the sales process by effectively closing deals, handling objections, and ensuring that policies are successfully issued. Customer Satisfaction Oversee customer interactions to ensure that high levels of customer satisfaction are maintained and that any issues or complaints are addressed promptly. Reporting & Analytics Generate and review performance reports to track individual and team progress. Use data to make informed decisions about staffing, training, and operational improvements. Compliance & Quality Assurance Ensure that all team members adhere to industry regulations and internal policies, maintaining a high standard of compliance and ethical conduct. Key skills required Strategic thinking Process understanding Effective project management skills Building collaboration - ability to influence team Customer centricity. Key Relationships Management (Internal /External) External Call center vendors Internal C-Suite Management, Channel Head, SPARC team, Cross-functional teams

Job Summary We are seeking a dynamic and experienced Formulation Scientist in Injectable division for designing and development of formulation process, ensuring quality by design (QbD) implementation, scaling up for manufacturing of batches, coordinating manufacturing readiness, overseeing plant execution, and facilitating seamless technology transfer. Roles & Responsibilities You will be responsible for end to end Formulation development of Inhalation including development, execution, filing and approval. You will be responsible to co-ordinate closely with analytical team to devise effectiveProof of Concept (POC) for developing generic equivalent of Reference Listed Drug (RLD)/generic Injections. You will be responsible to support in scale-up to pilot/plant scales for Injectable Products. You will be responsible to monitor the development for robust, effective and bioequivalent drug product in timely manner adhering to safety and quality standards. Also provide support in documentation for regulatory submissions. You will be responsible for technologytransfer and execution of the batches. You will be responsible for performing pre-formulation studies for material characterization, drug-excipient compatibility and Reference Listed Drug (RLD) characterization (including reverse engineering, formulation designing and optimization,processes designing and scale up). You will be responsible for preparation of risk evaluation and risk mitigation documents, Scale-up batch documents, and filing documentsfor drug product at every stage of development. You will be responsible to review data generated and participate in discussions with experts to conclude on prototype(s). Participate in strategizing the sourcing of Active Pharmaceutical Ingredient (API), raw materialsand ensure development studies are performed related to regulatory and internal system requirements. Qualification Educational qualification: Masters in Pharmaceutical/M.Tech in Chemical Engineering Minimum work experience: 5 to 8 years of experience in pharmaceutical company in Injectable products. Skills & attributes: Technical Skills Have work experience on Formulation Development and expertise in inhalation dosage form. Experience in areas of product development for Generic Injectable Experience in Quality by Design (QbD). Experience in Process Optimization and scale up. Experience in Operational Excellence. Knowledge on Good Manufacturing Practice and Good Laboratory Practice. Experience in Technology Transfer. Behavioral Skills Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work collaboratively with own team and cross-functional teams. Additional Information About the Department Integrated Product Development Organisation We integrate our deep science capabilities and cutting-edge technology to develop innovative, accessible and affordable therapies for patients worldwide. We are a science-driven, innovation-focused pharmaceutical company committed to accelerating access to healthcare solutions to patients around the world. We have End to end capabilities in API, Formulations, Clinical, Intellectual Property and Regulatory Affairs. We are serving 55+ markets including USA, Canada, Europe, China, LATAM, ASEAN and all Emerging Markets with innovative and generic products ranging from Active pharmaceutical ingredients (API), Oral formulations, Parenteral (Injectables, Opthalmics) & Other dosages Our product development efforts drive a portfolio of more than 1,000 products Enabled by our robust R&D team consisting of more 200 scientists and functional experts and more than 150 doctorates, we have filed 1,071 patents and also published over 1,000 papers for peer review over the years. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/

We are looking for a Production Manager to oversee and manage all aspects of the production process in our garment manufacturing unit. If you have extensive experience in garment production, a knack for process optimization, and leadership skills, we want to hear from you! Key Responsibilities: Manage day-to-day production operations, ensuring smooth workflow and adherence to production schedules. Develop and implement strategies to meet cost, quality, and delivery targets. Lead and manage a team of production supervisors, line managers, and production workers. Ensure safety standards are followed and promote a culture of health and safety. Optimize production processes using lean manufacturing, Six Sigma, and other techniques to reduce waste and improve productivity. Collaborate with design, merchandising, and procurement teams to align production plans with market demand and material availability. Manage factory budgets, control production costs, and drive cost-saving initiatives. Monitor production data and KPIs to identify improvement opportunities. Ensure adherence to quality standards and implement corrective actions. Foster continuous improvement in production processes, systems, and staff development. Build strong relationships with vendors, suppliers, and external partners to ensure a seamless supply chain. Coordinate with sales and planning teams to manage production capacity and ensure timely delivery. Qualifications & Experience: Bachelors degree in Textile Engineering, Garment Manufacturing, Industrial Engineering, or a related field. 8+ years of experience in garment manufacturing, with at least 5 years in a senior production management role. Strong knowledge of garment production processes, materials, machinery, and technologies. Experience with lean manufacturing, Six Sigma, and other productivity improvement methodologies. Proven ability to manage large teams in a fast-paced manufacturing environment. Excellent problem-solving, decision-making, and leadership skills. Strong financial acumen and cost management abilities. Excellent communication and interpersonal skills to collaborate with cross-functional teams. Key Skills: Production Planning & Control Lean Manufacturing Six Sigma Team Leadership & Development Quality Assurance & Process Optimization Cost Management & Budgeting Supply Chain & Vendor Management Health & Safety Compliance Garment industry,Textile industry,Production Planning & Control,Lean Manufacturing Six Sigma,Team Leadership and Development, Quality Assurance & Process Optimization,Cost Management & Budgeting,Supply Chain & Vendor Management, Health & Safety Compliance

We are looking for a Production Manager to oversee and manage all aspects of the production process in our garment manufacturing unit. If you have extensive experience in garment production, a knack for process optimization, and leadership skills, we want to hear from you! Key Responsibilities: Manage day-to-day production operations, ensuring smooth workflow and adherence to production schedules. Develop and implement strategies to meet cost, quality, and delivery targets. Lead and manage a team of production supervisors, line managers, and production workers. Ensure safety standards are followed and promote a culture of health and safety. Optimize production processes using lean manufacturing, Six Sigma, and other techniques to reduce waste and improve productivity. Collaborate with design, merchandising, and procurement teams to align production plans with market demand and material availability. Manage factory budgets, control production costs, and drive cost-saving initiatives. Monitor production data and KPIs to identify improvement opportunities. Ensure adherence to quality standards and implement corrective actions. Foster continuous improvement in production processes, systems, and staff development. Build strong relationships with vendors, suppliers, and external partners to ensure a seamless supply chain. Coordinate with sales and planning teams to manage production capacity and ensure timely delivery. Qualifications & Experience: Bachelors degree in Textile Engineering, Garment Manufacturing, Industrial Engineering, or a related field. 8+ years of experience in garment manufacturing, with at least 5 years in a senior production management role. Strong knowledge of garment production processes, materials, machinery, and technologies. Experience with lean manufacturing, Six Sigma, and other productivity improvement methodologies. Proven ability to manage large teams in a fast-paced manufacturing environment. Excellent problem-solving, decision-making, and leadership skills. Strong financial acumen and cost management abilities. Excellent communication and interpersonal skills to collaborate with cross-functional teams. Key Skills: Production Planning & Control Lean Manufacturing Six Sigma Team Leadership & Development Quality Assurance & Process Optimization Cost Management & Budgeting Supply Chain & Vendor Management Health & Safety Compliance Garment industry,Textile industry,Production Planning & Control,Lean Manufacturing Six Sigma,Team Leadership and Development, Quality Assurance & Process Optimization,Cost Management & Budgeting,Supply Chain & Vendor Management, Health & Safety Compliance

We are looking for a Production Manager to oversee and manage all aspects of the production process in our garment manufacturing unit. If you have extensive experience in garment production, a knack for process optimization, and leadership skills, we want to hear from you! Key Responsibilities: Manage day-to-day production operations, ensuring smooth workflow and adherence to production schedules. Develop and implement strategies to meet cost, quality, and delivery targets. Lead and manage a team of production supervisors, line managers, and production workers. Ensure safety standards are followed and promote a culture of health and safety. Optimize production processes using lean manufacturing, Six Sigma, and other techniques to reduce waste and improve productivity. Collaborate with design, merchandising, and procurement teams to align production plans with market demand and material availability. Manage factory budgets, control production costs, and drive cost-saving initiatives. Monitor production data and KPIs to identify improvement opportunities. Ensure adherence to quality standards and implement corrective actions. Foster continuous improvement in production processes, systems, and staff development. Build strong relationships with vendors, suppliers, and external partners to ensure a seamless supply chain. Coordinate with sales and planning teams to manage production capacity and ensure timely delivery. Qualifications & Experience: Bachelors degree in Textile Engineering, Garment Manufacturing, Industrial Engineering, or a related field. 8+ years of experience in garment manufacturing, with at least 5 years in a senior production management role. Strong knowledge of garment production processes, materials, machinery, and technologies. Experience with lean manufacturing, Six Sigma, and other productivity improvement methodologies. Proven ability to manage large teams in a fast-paced manufacturing environment. Excellent problem-solving, decision-making, and leadership skills. Strong financial acumen and cost management abilities. Excellent communication and interpersonal skills to collaborate with cross-functional teams. Key Skills: Production Planning & Control Lean Manufacturing Six Sigma Team Leadership & Development Quality Assurance & Process Optimization Cost Management & Budgeting Supply Chain & Vendor Management Health & Safety Compliance Garment industry,Textile industry,Production Planning & Control,Lean Manufacturing Six Sigma,Team Leadership and Development, Quality Assurance & Process Optimization,Cost Management & Budgeting,Supply Chain & Vendor Management, Health & Safety Compliance

Managing entire ERP project operations with a view to achieve business objectives and ensure optimum utilization of available resources. Administration of ERP s, like: User creation, authorization control, Approval, Object and user. Documenting user requirements and developing specifications for customization. Responsible to research for new updates of the ERP system in relation to the business domain and enhance the IT Infrastructure Integrating with other modules, integration testing & extending Post Go live support, including training support to end-users. Drafting functional requirements for ERP systems to represent the processes and functions involved. Interacting with users and management by calling the meetings to provide the solution. Ensure that any ERP integration into company systems meets functional requirements, system compliance, and interface specifications Perform daily monitoring and troubleshooting of the ERP system; install and configure patch and upgrades as required. Provide training and support to end/Group users

Ensured Rota Compliance on daily basis. Actual vs contracted billing (cumulative score based on category wise performance) Recruitment of Guard Deduction control Collection vs target (Current Month Billing) Disbandment Control Over time (OT Control) Annual KIT Replacement

Role & responsibilities: We are seeking a skilled and responsible Injection Molding Machine Operator to set up, operate, and troubleshoot injection molding machines for the efficient production of high-quality plastic parts. The ideal candidate will have hands-on experience in mold changes, machine maintenance, and production documentation. Key Responsibilities: Operate and monitor plastic injection molding machines to meet daily production targets Set up molds and perform mold changes as per production schedules Ensure correct material handling and loading into machine Monitor machine parameters and adjust settings to maintain product quality Conduct regular checks to control part dimensions, appearance, and reject rates Maintain accurate records of production and downtime Perform routine maintenance and cleaning of machines and molds Follow 5S and safety standards strictly Collaborate with QA and maintenance teams for continuous improvement Report any mechanical or quality issues to the supervisor promptly

Process Engineer Responsibilities Drive and manage all aspects of the process engineering needs of the product line. This includes process engineering drawings and deliverables on projects as well as leading standardization and value engineering efforts to support the product and overall team success. Thoroughly understand client specifications and requirements and ensure they are met in execution. Lead project execution team in process needs. Collaborate withSalt Lakeprocess team, EPC s and contract engineering teams to execute project deliverables. Develop data/sizing sheets for process equipment. Efficiently communicate process design requirements to project team (Designers, Mechanical / Electrical / Structural Engineers). Lead the development of process engineering deliverables including P&IDs, PFD s, material and energy balance, control philosophies and functional specification. Participate in process design reviews and HAZOPs with clients. Collaboration with international design and support staff is a requirement for this position and will require work/scheduling outside of normal office hours. Responsible to provide quality project deliverables on-time and on budget. Process engineering support for all projects in execution across product lines Contribute to team improvement initiatives. What you bring Strong knowledge and experience in process engineering and design. Attention to detail and accuracy of process documentation. Proficient in developing P&IDs, PFDs material and energy balance, control philosophies and functional specifications. Knowledge in specifying system valves, instruments, pumps, heat exchangers and system piping requirements. Ability to specify instrumentation and controls. Basic technical engineering knowledge to collaborate with structural, mechanical, electrical and automation teams. Basic AutoCAD skills. Excellent problem-solving skills. Proficient in engineering fundamentals. Proficient in Microsoft Office products. Excellent verbal and written communication skills. Ability to collaborate with core discipline design teams to achieve a working solution to problems and/or design issues. Reading and understand GA s, assembly, and detail drawings. B.E/ B.Tech Degree in Chemical or Metallurgical engineering or relevant experience. 2 to 5 years in Chemical engineering and project related experience.

SRS Business Solutions India is looking for a proactive and user-centric Senior Staff Consultant - Product Owner . In this role, you'll work closely with your product squad to define and deliver valuable offerings by deeply understanding user needs and current product capabilities. This is an excellent opportunity to grow your product maturity by aligning with broader product strategies and business objectives. Key Accountabilities Drive Your Squad: Collaborate closely with your engineering and design counterparts to evolve your squad's work, ensuring it aligns with the broader strategic efforts set by a Senior Manager or Product Director. Execute with Excellence: Enable the day-to-day effectiveness of your squad through essential activities such as user story creation, meticulous backlog grooming, and clear, frequent communication within your team. Measure What Matters: Focus on measuring and continuously improving key product metrics to enhance the overall user experience. Build Your Product Maturity: Work proactively with product leadership to develop and hone critical skills: Bring Others on the Journey: Develop clear communication strategies and resources to share the story of your product's evolution and its alignment with business objectives. Actively participate in forums to disseminate this information. Know Our Business: Gain and maintain a comprehensive understanding of the business strategy and objectives, and seek to understand how your squad specifically contributes to these efforts. Comprehend the Market: Work to gain a thorough understanding of the competitive market, including analyzing competitive functionality. Understand Your Users: Begin to build a detailed understanding of both client needs and end-user engagement patterns. Create Awareness: Develop a solid understanding of the go-to-market process and product management's interaction with product marketing. Actively Demonstrate Values and Behaviors: Embody core values such as passion, curiosity, courage, and collaboration in your daily work. Qualifications & Experience Essential: Bachelor's degree or equivalent. Desirable: Experience in product management or product ownership at a software development company. Note: If you believe a colleague in your network would be a great fit for this opportunity, please feel free to share it with them.

Head Hunter India is partnering with a leading TMT steel manufacturer to find a highly results-driven Head of Manufacturing Excellence . This critical leadership role will drive plant-level process improvements, enhance production efficiency, reduce costs, and foster a robust culture of continuous improvement across multiple manufacturing units. Key Responsibilities Lead operational excellence initiatives including Lean Manufacturing, Six Sigma, Total Productive Maintenance (TPM), and other relevant methodologies. Identify and execute significant process improvements within key areas such as rolling mills, reheating furnaces, and finishing lines. Drive programs focused on increasing productivity, enhancing quality, optimizing Overall Equipment Effectiveness (OEE), improving energy efficiency, and reducing waste. Collaborate closely with plant heads, maintenance, and Quality Assurance (QA) teams to institutionalize best practices across all units. Monitor key performance indicators (KPIs) rigorously and benchmark performance across various manufacturing units to identify areas for improvement. Coach and mentor plant teams on Continuous Improvement (CI) tools, Root Cause Analysis (RCA), and structured problem-solving techniques. Skills Manufacturing Excellence Lean principles Total Productive Maintenance (TPM) Kaizen Overall Equipment Effectiveness (OEE) Continuous Improvement Process Optimization Qualifications Education: B.E./B.Tech in Mechanical, Metallurgy, or Production Engineering. Certifications: Lean Six Sigma Black Belt is preferred. Experience: Mandatory experience in high-speed TMT/rebar rolling mills .

As Global BP&A Assistant Manager - Data Solutions for our newly created Ice Cream business, you will play a pivotal role in design and delivering Data and Analytical solutions that empower business decision making and drive efficiency through automations and process re-engineering. We are seeking a dynamic talent with strong leading-edge data & analytics skills to join the team. The successful candidate will be one who has a proven record within UniOps and/or finance and has a passion for Data modelling, simplification, data & analytics, communication, and a desire to make a meaningful impact. KEY RESPONSIBILITIES: This role will be instrumental in shaping a future-ready, data-driven organization by leading the technical enablement of scalable analytics and data solutions. This role will be part of high-performing, cross-functional team, working closely with Finance Business Analytics team, stakeholders, and senior leadership to establish best-in-class practices across data solutions, BI, and driving digital adoption in Finance. Design and implement scalable data and business intelligence solutions Develop and maintain robust data models to support analytics and reporting needs across organization. Create wireframes and prototypes for reports, dashboards, and data-driven applications to validate design concepts and gather stakeholder feedback early in the development cycle. Collaborate with business users and UI/UX teams to ensure visualizations and interfaces are intuitive, actionable, and aligned with user needs. Lead development and delivery of Analytical solutions Establish and enforce best practices for data governance, security, and lifecycle management Own end-to-end delivery of projects, ensuring timelines, quality standards, and stakeholder expectations are met Coordinate cross-functional teams to align on business goals, dependencies, and deliverables. Track and report delivery metrics, proactively identifying risks and mitigation strategies. Manage delivery-related financials, including effort estimation, resource planning, and budget adherence. Collaborate with business stakeholders to gather requirements, translate them into technical specifications, and ensure alignment with business goals. Mentor and guide junior engineers, fostering a culture of learning, accountability, and technical excellence. Facilitate communication between technical and non-technical teams, ensuring transparency and shared understanding. Drive continuous improvement initiatives, including automation, documentation, and process optimization. Champion Agile or hybrid delivery methodologies, adapting them to suit project and team needs. Identify opportunities to embed and leverage AI capabilities into Data solutions to improve efficiency and insight generation. Stay current with emerging AI trends and evaluate their applicability to ongoing projects, fostering a culture of innovation and continuous improvement. Experiences & Qualifications The preferred candidate would have 5-7 years in Data & Analytics with experience in Data Engineering, Business Intelligence, Data Visualization and following key skills: Technical Skills: Hands-on with Azure ecosystem like Data Factory, Synapse, Databricks, and Data Lake. Good understanding of data modelling and building clean, scalable pipelines. Experience with ETL tools and integrating data from multiple sources. Strong knowledge of data management, data warehousing, and big data technologies. Proficiency in data analytics tools and programming languages such as Python, R & SQL Strong knowledge of data visualization tools such as Power BI, Figma, Paginated Reports or similar. Familiar with data security, governance, and compliance standards. Experience in performance tuning and cost optimization Proven ability to establish, lead and develop high-performing teams. Familiar with Agile methods , project planning, and managing timelines. Experience in developing Web applications will be an added advantage Must have competencies Can work well with stakeholders and business teams. Leads and mentors team members effectively. Strong in communication and solving real-world problems. Passion for high performance High level of integrity and professionalism. Strategic thinker with a proactive approach. Ability to work collaboratively with cross-functional teams. Excellent organizational and time management skills. Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders. Strong problem-solving and analytical skills. Educational Qualification: Engineering or an equivalent degree from a reputed university with proven track record. REPORTING STRUCTURE The role will report to Global BP&A Data Solutions Manager.

Eligibility Criteria Bachelors degree in Business Administration, Operations Management, or a related field. Proven experience in an operational role, preferably in a similar industry( E-Commerce) Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Proficiency in MS Office and operational management software. Ability to work independently and as part of a team. Strong organizational and multitasking skills. Job Responsibilities Assist in planning and executing operational strategies. Oversee daily operational activities and ensure they align with the companys objectives. Monitor and analyze the effectiveness of various processes and workflows. Identify areas for improvement in operational processes. Develop and implement process optimization initiatives. Monitor the impact of implemented changes and adjust strategies as necessary. Coordinate with various departments to ensure seamless operations. Communicate effectively with team members and management. Prepare and present reports on operational performance. Monitor quality control processes and implement corrective actions when needed. Oversee the entire order fulfillment process, ensuring timely and accurate order processing. Coordinate with warehouse and logistics teams to ensure efficient packing, shipping, and delivery of products. Monitor order status and resolve any issues related to delays, cancellations, or returns. Manage inventory levels to prevent stockouts and overstock situations. Implement inventory control procedures to maintain accurate stock records. Work with shipping carriers and logistics partners to optimize delivery routes and costs. Collaborate with the customer service team to address and resolve customer inquiries and complaints. Maintain relationships by supporting suppliers and vendors.

Days and Time: - Monday to Saturday: - 9 AM to 5:30 PM Profile: 1. Gender: Male/Female 2. Age: 25 to 35 years 3. Industry Experience: Preferably E-commerce 4. Languages: English, Hindi, Kannada 5. Proficiency in computers Eligibility: Bachelors degree in Business Administration, Operations Management, or a related field. Proven experience in an operational role, preferably in a similar industry( E-Commerce) Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Proficiency in MS Office and operational management software. Ability to work independently and as part of a team. Strong organizational and multitasking skills. Job Responsibilities Assist in planning and executing operational strategies. Oversee daily operational activities and ensure they align with the companys objectives. Monitor and analyze the effectiveness of various processes and workflows. Identify areas for improvement in operational processes. Develop and implement process optimization initiatives. Monitor the impact of implemented changes and adjust strategies as necessary. Coordinate with various departments to ensure seamless operations. Communicate effectively with team members and management. Monitor order status and resolve any issues related to delays, cancellations, or returns. Manage inventory levels to prevent stockouts and overstock situations. Implement inventory control procedures to maintain accurate stock records. Work with shipping carriers and logistics partners to optimize delivery routes and costs. Collaborate with the customer service team to address and resolve customer inquiries and complaints. Maintain relationships by supporting suppliers and vendors.

1 Preformulation trials : Composition optimization and selection . 2 Experimental activities : Process development applying DOE for process optimization, Documentation, 3 Literature search : Preparing consolidated report. 4 Scale-up : Planning and execution of batches at plant. DOE based optimization and trend analysis 5 Stastical treatment of data: Stability report and other report preparation 6 Preparation of product development reports and other technical documents.

If you are a strategic thinker passionate about driving solutions in Project Management, you have found the right team. This prominent position combines strategic thinking about industry trends, firm specific initiatives and relevant technology with a deep understanding for how to develop and implement programs that can be rolled out globally, and across multiple lines of business. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. You will also create and maintain communication templates and other marketing assets and support our people agenda through collaboration and preparation for global meetings. This role provides an excellent opportunity to leverage your strong communication, organizational, and analytical skills in a dynamic and transformative environment. Job Responsibilities Articulate our transformation strategy, progress, and impact in a way that resonates with and is aligned with DPRE and CCB objectives Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes Assist in the preparation of materials for management reporting and maintain and track submissions and deadlines Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies Support initiatives including AI opportunities Required Qualifications, Capabilities, And Skills Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments Ability to analyze information, connect the dots and articulate clear strategy, outcomes and key messages Self-starter, able to work autonomously, with strong time management skills; efficient at multitasking and able to work under pressure to deliver multiple business demands on-time, to a high standard Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives Preferred Qualifications, Capabilities, And Skills Prior Senior Business Management and/or Leadership experience If you are a strategic thinker passionate about driving solutions in Project Management, you have found the right team. This prominent position combines strategic thinking about industry trends, firm specific initiatives and relevant technology with a deep understanding for how to develop and implement programs that can be rolled out globally, and across multiple lines of business. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. You will also create and maintain communication templates and other marketing assets and support our people agenda through collaboration and preparation for global meetings. This role provides an excellent opportunity to leverage your strong communication, organizational, and analytical skills in a dynamic and transformative environment. Job Responsibilities Articulate our transformation strategy, progress, and impact in a way that resonates with and is aligned with DPRE and CCB objectives Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes Assist in the preparation of materials for management reporting and maintain and track submissions and deadlines Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies Support initiatives including AI opportunities Required Qualifications, Capabilities, And Skills Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments Ability to analyze information, connect the dots and articulate clear strategy, outcomes and key messages Self-starter, able to work autonomously, with strong time management skills; efficient at multitasking and able to work under pressure to deliver multiple business demands on-time, to a high standard Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives Preferred Qualifications, Capabilities, And Skills Prior Senior Business Management and/or Leadership experience

" About the client: PSS has been mandated to hire a Supply Chain Process Optimisation Consultant for one of the leading clothing and accessories brand organizations. Job Purpose: The role holder would be responsible for heading the marketplaces for The Souled Store, to develop and implement comprehensive marketplace strategies Key Responsibilities: The role holder would be responsible for exploring the bottlenecks and process drops in the Supply Chain system & recommend modifications/fixes to the process flows, IT systems, etc The role holder should be able to collaboratively work between multiple cross functional teams including, but not limited to Sourcing, Warehousing, Delivery, Category, IT, etc The role holder would be responsible for not only recommending solutions to streamline the flow but also implementing the same along with cross-functional teams The role holder should be willing to travel to sourcing & factory locations and warehouses occasionally to understand the drops Educational Qualifications And Experience: Consulting experience for process optimization processes preferentially in an apparel/retail setup. However, we can explore candidates who have worked on other industry projects as well Lean/Six-sigma certifications would be an added advantage Candidates from consulting firms ",

" Job Title: Factory Head Location: Goa About the client: PSS has been mandated to hire a Factory Head for a leading manufacturer of corrugated boxes, paper bags, disposables for Horeca and QSR, and operates from 5 manufacturing units. Job Purpose: The Factory Manager will be responsible for the overall operations that include primary management of the Production and Maintenance function of the plant and matrix management of Factory unit-based functions like Logistics, Quality, EHS, Finance, and HR & IR. This role provides Technical and Operational leadership to run the Factory unit in an efficient and compliant manner. Key Responsibilities: Budgeting, Productivity & Yield management Develop and manage budgets for the factory unit operations Oversee the entire production process from raw material intake to finished product packaging Develop and implement production plans to ensure optimal output while maintaining quality standards Monitor production schedules, machine efficiency, and production costs as per targets Maintenance and Safety Oversee maintenance schedules for machinery and equipment to ensure smooth operations Liaise with procurement on opex-related purchases on maintenance and upgrade projects Oversee safety protocols and procedures to create a safe working environment Continuous Improvement Identify areas for process optimization and improvement in efficiency Implement best practices and innovative techniques to enhance production processes Identify opportunities for cost savings without compromising quality and productivity Quality Control Implement and enforce quality control measures at various stages of the operations value chain to maintain product quality Ensure adherence to regulatory standards and certifications related to food safety and quality, site leadership & culture building Proactively engage with cross-functional teams (Logistics, Quality, EHS, HR, Finance) to ensure the desired level of requirement planning and preparedness to manage the overall site operational volume Build a high-performance culture at the site through structured reviews and feedback mechanisms Collaborate with cross-functional team members from Logistics, Quality, HSE, Finance, and HR and provide site-level Leadership and Performance Management on Key & Priority areas Provide guidance, training, and support to enhance team performance and productivity on operational routines. Educational Qualifications and Experience: Bachelor s degree in Mechanical, Production or, Industrial , Packaging and Printing Engineering stream. At least 10 years in a similar managerial role. Age preferred is 40 to 50 years. Exposure to the management of complex Industrial Relations and external stakeholders Ability to engage with and lead a diverse pool of skilled professionals, technicians, workers, and outsourced service providers Leadership style that demonstrates a high level of situational awareness and adaptability Demonstrates ability to develop and manage a high-performance team and work culture #LI-NV1 ",

JD - Sales Operations Manager, Clarion TechnologiesAbout Clarion TechnologiesClarion Technologies is an IT services company, providing customized software solutions to small & medium businesses across the globe in a wide spectrum of industries, to transform and manage their business by harnessing the power of technology We are trusted by our clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of technology With 23+ years of expertise in Digital Transformation, we help our customers to significantly improve their business performance With the use of cutting-edge technology, Agile development, and best coding practices, we are proud to offer one of the most Usable, Reliable and Secure software solutions We are certified as CMMI level 3 company, Great Place to Work in 2019 & Top Software Developers in India by Clutch With head office in Pune, India, we have 2 state of the art delivery centers in Pune and Ahmedabad ClarionTech Inc is the US arm of Clarion Technologies Being a ClarioniteIn a world where technology never stands still, we understand that, Honesty, Integrity and Fairness; Customer comes first - Surpass customer expectations consistently; Pursuit of Excellence - Constantly improving ourselves, our team, our services and our products to become the best; and Collaboration, Team spirit and Sharing, lives in what we do as Claronites as we strive to be the catalyst that makes the world work better Being a Claronite means you ll be able to learn and develop yourself and your career Join us, not only to do something better, but also to attempt things you never thought possible Are you ready to be a proud Claronite?About the RoleWe re seeking a seasoned Sales Operations Manager responsible for overseeing the daily operations of our appointment generation team, while also owning a personal calling and appointment-generation quota Ideal candidates come from organized, metrics-driven lead generation environments What Youll Be Doing (i e , Job Responsibilities)- Team & Operations Management- Lead end-to-end operations of appointment generation executives - Set daily/weekly targets, monitor productivity, and ensure process compliance - Conduct daily stand-ups, weekly coaching, and monthly performance reviews Individual Contributor Targets- Maintain a personal calling and qualification target- Handle calls and outreach directly if the team is below target to ensure alignment with business goals Performance Monitoring & Reporting- Track and analyze KPIs: calls made, appointments set, conversion rates, no-show/reschedule rates - Maintain dashboards and deliver weekly/monthly reports to senior leadership Process Optimization & Quality Assurance- Enhance calling scripts, objection-handling techniques, and qualification criteria - Ensure all compliance, adherence, and documentation standards are met - Implement knowledge-sharing sessions to proliferate best practices Collaboration- Sync with Sales, Marketing, and Delivery teams for campaign alignment - Provide feedback loops and campaign insights to stakeholders What We Look For In You (i e , Job Requirements) 10+years in B2B lead generation, demand-gen, inside sales, or appointment setting Minimum 2 years of experience in leading teams Strong individual achievement record in outbound calling and appointment booking Proficient with CRM and campaign tools (Salesforce, Outreach, HubSpot, etc ) Exemplary communication, influence, and stakeholder management skills Analytical thinker adept at driving process improvements and performance reporting Comfortable with roll-up-your-sleeves approach; willing to jump in with the team Demonstrated ability to manage and scale appointment generation High-performing individual contributor in outbound sales calls Strong coach with a track record of enhancing team performance Resourceful, collaborative, and feedback-oriented Data-fluent leader who thrives on hitting numeric goalsJob Location: Pune, IndiaClarion - An Equal Opportunity EmployerWe are committed to creating a diverse and inclusive workplace We celebrate diversity and provide an environment free from discrimination and harassment We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status Join us in building a team that reflects the diversity of the world we live in

Lead and support SAP SD (Sales & Distribution) module implementation with AFS (Apparel and Footwear Solution). Gather business requirements, design solutions, configure SAP SD processes including order-to-cash, pricing, billing, and AFS-specific functionalities. Conduct system integration testing, user training, and cutover activities. Work closely with business stakeholders to ensure seamless implementation and process optimisation. Prepare functional specifications for RICEFW developments. Resolve issues during implementation and provide post-go-live support. Key Requirements: 5+ years of SAP SD experience with at least 1 full-cycle AFS implementation. Strong understanding of AFS characteristics, grids, and master data management. Excellent communication and documentation skills. Ability to work independently and in global team environments. Sap Sd, Afs Implementation, Afs

Your opportunity We are seeking an experienced and dynamic Senior Data Scientist to join our team. You will be primarily responsible for driving data-oriented projects and transforming ambiguous business problems into clear, actionable insights as well as productionalizing insights. The ideal candidate is adept at understanding the business needs that are often quantitatively ambiguous and using large complex data sets to find opportunities for product and process optimization. You should be able to work independently, take an idea and run with it, and deliver high-impact results. What youll do Analyzing complex datasets, applying advanced statistical methods as necessary (e.g., time series forecasting, classification, linear/logistic regression). Designing and deploying data-science and technology-based algorithmic solutions to address business needs. Translating data findings into actionable business insights and plans. Collaborating effectively with internal stakeholders, understanding their needs and being able to communicate data-driven recommendations. Presenting information using data visualization techniques and clearly communicating complex findings and ideas to non-technical stakeholders. This role requires Proven experience as a Data Scientist, or in a similar role. 4 to 8 years of relevant work experience Masters degree in Statistics, Mathematics, Computer Science, or related quantitative field. Strong understanding and application of advanced statistical techniques and concepts, including but not limited to machine learning algorithms, c lassification, regression, and time series analysis. Proficiency with data analysis tools and languages such as Python, SQL, etc. Familiarity with data visualization tools (e.g., Looker, Tableau, PowerBI, etc.). Strong problem-solvin g abilities, business acumen, and excellent communication skills. Ability to work independently and with minimal supervision. Proven ability in managing and delivering on multiple, competing priorities. Prior experience with stakeholder management and ability to present complex data in a clear manner to non-technical audience. Demonstrated ability to translate business needs into data science / analytical initiatives. Bonus points if you have Experience in Observability is a plus Please note that visa sponsorship is not available for this position. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. . We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance . Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https: / / newrelic.com / termsandconditions / applicant-privacy-policy

Role and Responsibilities Responsible for the smooth operation and maintenance of all units and sections of the plant Draw up the ABP for the plant, monthly production and maintenance schedules etc. Ensure quality protocols are adhered to at each stage of the process including final product dispatch Participate in Trouble shooting, quality analysis, new product trials , process optimization etc. Initiate and develop creative and innovative engineering processes to enhance plant reliability and availability with a view to improve OEE Maintain highest Safety standards Ensure that EHS, engineering and quality standards and procedures are adhered to Build a culture of Quality, safety , TPM, cost consciousness, customer orientation Plant Maintenance, ensure 95% time plant availability for production Manage spares inventory Providing technical support to onsite engineering teams Provide leadership to departments under control and coach, mentor and develop direct reports and manage a high performing team that delivers continuous improvement Essential Skills: Hands-on plant experience Troubleshooting and decision making Knowledge about SAP modules Corrective and preventive action based on customer complain and suggestion. Qualifications and Experience: B.E/M.E, B.Tech/M.Tech Chemical / mechanical with 12 to 15 years of experience in operation diploma chemical / mechanical with 15 to 20 years of experience in operation

Days and Time: - Monday to Saturday: - 9 AM to 5:30 PM Profile: 1. Gender: Male/Female 2. Age: 25 to 35 years 3. Industry Experience: Preferably E-commerce 4. Languages: English, Hindi, Kannada 5. Proficiency in computers Eligibility: Bachelors degree in Business Administration, Operations Management, or a related field. Proven experience in an operational role, preferably in a similar industry( E-Commerce) Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Proficiency in MS Office and operational management software. Ability to work independently and as part of a team. Strong organizational and multitasking skills. Job Responsibilities Assist in planning and executing operational strategies. Oversee daily operational activities and ensure they align with the companys objectives. Monitor and analyze the effectiveness of various processes and workflows. Identify areas for improvement in operational processes. Develop and implement process optimization initiatives. Monitor the impact of implemented changes and adjust strategies as necessary. Coordinate with various departments to ensure seamless operations. Communicate effectively with team members and management. Monitor order status and resolve any issues related to delays, cancellations, or returns. Manage inventory levels to prevent stockouts and overstock situations. Implement inventory control procedures to maintain accurate stock records. Work with shipping carriers and logistics partners to optimize delivery routes and costs. Collaborate with the customer service team to address and resolve customer inquiries and complaints. Maintain relationships by supporting suppliers and vendors.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Workday HCM Core. Experience5-8 Years.