135 Process Migration Jobs - Page 6

Leading MNC for Transitions. Candidates with Min 3-4 years experience in F & A BPO Transitions is a must, core Transitions exp required with solutioning and implementation. E2E Transitions, Migration, Program mgt, No Operations. Required Candidate profile 10+ years of experience, most of which should be in BPO. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.

Role & responsibilities Manager - Transitions is a person who needs to take multiple waves / tracks of a transition and execute the project end to end (from Transitions Initiation till Closure). This person reports into the transition leader and is responsible for internal and external reporting and tracking. Key goals of the transition manager are to complete the projects within the given timelines and budgets while ensuring customer satisfaction Manage active transitions as assigned • Be the customer's SPOC for all questions, decisions, actions and updates as applicable. • Support the project as the first escalation point for internal and customer issues. • Drive governance calls and meetings for internal and customer updates. • Plan for, conduct and manage relevant trainings to be delivered to transitions team. • Participate in / conduct assessments to gauge the training needs of the team. • Understanding strategic business objectives of the customer and facilitating the definition of project scope, goals and deliverables. • Participate in creation and review of transition solutions for RFPs / RFIs and any other pre sales support as needed. • Identifying and defining business case; defining project tasks and resource requirements; developing detailed project charter, project plan and transition plan depending on solution complexity, priorities and deliverables. • Combining process migration activities along with IT implementation • Gives customer distinct advantage as vendor manages both IT as well as the operations • Optimization of the transition methodology reduce time, reduce costs, reduce risks, retain/ improve quality • Responsible for risk management understand the business and operational risks and develop and execute mitigation plans. Responsible for driving process specific business continuity planning. • Responsible for the creation and/or maintenance of project management documents including status reports, project plans, knowledge transfer documentation, requisite approvals on Clarity. • Participate in opportunity analysis / due diligence of potential projects. Support solutioning of new bids / RFP-RFI responses/Client Presentations and sales cycle Preferred candidate profile 1 - 3 years managing projects independently PMP / PMCP preferred Desirable Skills - PMP or PRINCE2 certification will be an advantage Working knowledge on process automations

Responsibilities: Plan, organize, and execute the transition of critical business processes from the client to internal teams. Liaise with clients and internal departments to ensure that all system and access requirements are in place for a smooth transition. Act as a key liaison between the client, internal stakeholders, and transition teams to facilitate effective knowledge transfer. Develop and maintain detailed transition plans. Ensure all activities adhere to the transition schedule. Capture the business process through video/Zoom conferences and document Standard Operating Procedures (SOPs) and Quality Control (QC) matrices. Identify and address any process exceptions or gaps with the client. Review the drafted SOPs with the client, incorporate feedback, and obtain final approval. Train the internal team on the transitioned processes to ensure operational efficiency. Conduct testing and job shadowing sessions to ensure that the team is fully trained and capable of handling the process. Evaluate the readiness of the operations team and successfully hand off the project to them for ongoing management. Key Skills: strong client-facing and stakeholder management abilities. Candidate should have 5+ years of experience in transition and knowledge transfer. Responsible for End-to-End transition. Excellent verbal and written communication skills. Proficiency in processing documentation and creation of SOPs. Ability to coordinate cross-functional teams and manage timelines. Experience with virtual collaboration tools (e.g., Zoom, MS Teams). Preferred Candidate Profile: Graduation in any stream is mandatory. Should have proficiency in writing SOP. Should be flexible with 24*7 shift.

We are seeking a highly motivated and experienced Senior Manager Finance BPO to lead a high-impact transition project involving the migration of finance operations from a client in the USA and UK. This is a critical role that will manage the end-to-end transition of 100 Full-Time Equivalents (FTEs) over a 6-month period, with a roadmap to expand the scope to 250+ FTEs over the next 5 years.Upon successful completion of the initial transition phase, the individual will be promoted to Director, with expanded responsibilities across broader operational and strategic mandates. Key Responsibilities Transition Leadership: Lead the transition of 100 FTEs from client operations in the US and UK to the offshore delivery center, ensuring a smooth knowledge transfer, operational continuity, and compliance with SLAs. Stakeholder Engagement: Work closely with client stakeholders and internal leadership to align expectations, manage risks, and deliver a seamless transition experience. Team Setup: Build and manage a high-performing team of Transition Leads and Subject Matter Experts (SMEs) to support the transition across finance functions such as Accounts Payable, Accounts Receivable, Record-to-Report, and other BPO activities. Governance & Reporting: Establish governance structures, drive project status reviews, and provide regular updates to senior leadership and client executives. Process Standardization: Identify opportunities for process improvements, automation, and standardization as part of the transition lifecycle. Scalability Planning: Create a scalable operating model to support growth to 250+ FTEs over a 5-year period, including hiring, training, and retention strategies. Compliance & Risk Management: Ensure all activities are conducted in accordance with data security, regulatory, and compliance requirements in both US and UK jurisdictions. Travel Readiness: Willingness to travel internationally as required, including potential short-term stays in the US or UK during key phases of the transition. Qualifications & Skills Bachelor's degree in Finance, Accounting, Business, or a related field; MBA or relevant post-graduate qualification preferred. 10+ years of experience in BPO/shared services, with at least 3 years in a leadership role managing finance operations or transitions. Proven experience leading large-scale transitions (preferably 50+ FTE) across geographies, ideally involving clients in the US and/or UK. Strong project management skills with a structured, milestone-driven approach. Excellent communication, stakeholder management, and client-facing skills. Ability to lead cross-functional and multicultural teams in a dynamic environment. Demonstrated ability to build and scale teams in a BPO setting. US B1 visa preferred; must be open to frequent travel. What We Offer Opportunity to lead a high-impact, career-defining project. Fasttrack promotion to Director upon successful completion of the initial transition phase. Exposure to global clients and strategic initiatives. Dynamic and inclusive work environment with strong leadership support

Candidates with Min 3-4 years experience in F & A BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Current experience should be end to end transitions. Email resume-ranju.t@consultingaxis.com Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.

Role Overview: Assist in calculation of State and Foreign tax withholding Assist in review of State withholding waivers forms Prepare and review the following tax forms: 1065, 1120, 588, 1099, W-8, 8832, 8875, 8865, 8937 Perform Federal K-1 schedule and State K-1 schedule review for all Partners Preparing and Reviewing tax work papers that calculate partnership taxable income. Gather and analyze financial information from underlying portfolio companies. Calculate partnership tax withholdings (ECI, FDAP & states). Track partnership/partner tax basis. Assist with the preparation and review of quarterly income estimates. Prepare tax provisions for Corporations. Participate in the process documentation efforts and creation of SOPs. Identify process gaps and initiate process improvement projects. Provide support on miscellaneous projects and ad-hoc request

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills with the ability to collaborate with stakeholders. Experience with process improvement tools and techniques such as Lean or Six Sigma. Strong knowledge of industry-specific regulations and standards.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills with the ability to collaborate with stakeholders. Experience with process improvement tools and techniques such as Lean or Six Sigma. Strong knowledge of industry-specific regulations and standards.

This role will be responsible for performing the end-to-end processes of billing which includes invoice creation & credit note cancellation servicing at least one or more region. Responsibilities & Duties Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately. Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads. Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and/or clients. May perform other moderately complex periodic and adhoc tasks as assigned by the Billing Team Leader or Billing Manager. Address critical issues and recommend resolutions to the Team Lead within the prescribed turn-around time. Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues. Perform transition-related activities such as process training & desktop procedures creation. Contribute in various and simultaneous process improvement initiatives to streamline processes and improve customer experience. Participate in audit-related activities. Support the Team Lead in report preparation by providing analysis and recommendation within established guidelines and procedures. Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowledge transfers for new hires and may perform peer reviews as needed. Perform various billing tasks in compliance with service level agreement, process, policies, and procedures. Manage complex billing transactions and perform quality review of invoices. Monitor assigned projects and collaborate with Stakeholders to ensure invoices are submitted to the clients timely and accurately. Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process related concerns. Qualifications Bachelors degree in finance & accounting or any Business-related course. 4-5 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash. Excellent communications skills in both written and spoken English. Intermediate to Advanced proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application. Advanced knowledge and understanding of accounting standards and procedures and internal controls. Experience working with ERP, i.e. Oracle Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred.Ability to effectively communicate and collaborate within a varied audience and internal and external customers. (Communication) Ability to maintain good customer relationship with the ability to initiate ways to improve customer support customer experience (Customer Service) Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) Ability to work in fast-paced environment and maintain efficiency and productivity while adjusting to changes in work structure, process, and requirements. (Adaptability)

Leading MNC for Transitions. Candidates with Min 3-4 years experience in P & C. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence. NO OPERATIONS