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5.0 - 7.0 years
9 - 12 Lacs
Pune
Work from Office
Join a team that designs, develops and integrates highly complex systems within Honeywell [SBG]. You will be integral in creating system solutions that meet the evolving needs of our customers. You will be involved in every aspect of the systems life cycle; from the front end of business development through product end of life. Key Responsibilities Should be able to Independently carry out Control system Hardware and Software Detail Design, Engineering, Application Development, Testing, Integration of Hardware , FAT with customer , Site Commissioning, system Cut-overs, Loop Checking Should be able to develop documentation - FDS DDS other procedures Should be able to develop Typicals / Templates for Complex Loops Should be able to read, Understand P&IDs, Control Narratives, Logic diagrams, etc. Should have system migration experience. Able to collect Existing system backup and analyze existing site philosophies to be followed for Expansion project and upgrade project Ensure work in compliance with quality / safety procedures. Identify possible improvement opportunities and manage their implementation Also provides troubleshooting, maintenance, Site commissioning support, and corrective actions for existing hardware products ON process migration for EPKS systems. E-Product migration and installations. EPKS System side C200, C300 Hardware EPKS Network Design & Configuration EPKS Process Control Application EPKS SCADA/3rd Party Interface; Modbus/OPC HMI Web Graphics TPS system skills, E-product migration skills Good Understanding of Networking Concepts, Virtualization Domain Knowledge Technical Qualifications: Knowledge of Honeywell EPKS Architecture. Strong knowledge on Experion PKS systems (C200, C300) TDC3000 and Experion PKS Interfaces knowledge Behavioral Qualifications: Quick to learn new technologies skills. Good communication skills. Other Qualifications: BE (Instrumentation / Electronic / Electrical) Process Automation Experience (5 to 7 years) Honeywell System experience (EPKS OR TDC3000) - Min. 6 - 10 years
Posted 3 months ago
5.0 - 9.0 years
7 - 11 Lacs
Bengaluru
Work from Office
This role will be responsible for performing the end-to-end processes of billing which includes invoice creation & credit note cancellation servicing at least one or more region. Responsibilities & Duties Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately. Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads. Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and/or clients. May perform other moderately complex periodic and adhoc tasks as assigned by the Billing Team Leader or Billing Manager. Address critical issues and recommend resolutions to the Team Lead within the prescribed turn-around time. Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues. Perform transition-related activities such as process training & desktop procedures creation. Contribute in various and simultaneous process improvement initiatives to streamline processes and improve customer experience. Participate in audit-related activities. Support the Team Lead in report preparation by providing analysis and recommendation within established guidelines and procedures. Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowledge transfers for new hires and may perform peer reviews as needed. Perform various billing tasks in compliance with service level agreement, process, policies, and procedures. Manage complex billing transactions and perform quality review of invoices. Monitor assigned projects and collaborate with Stakeholders to ensure invoices are submitted to the clients timely and accurately. Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process related concerns. Qualifications Bachelors degree in finance & accounting or any Business-related course. 4-5 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash. Excellent communications skills in both written and spoken English. Intermediate to Advanced proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application. Advanced knowledge and understanding of accounting standards and procedures and internal controls. Experience working with ERP, i.e. Oracle Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred. Additional Information Ability to effectively communicate and collaborate within a varied audience and internal and external customers. (Communication) Ability to maintain good customer relationship with the ability to initiate ways to improve customer support customer experience (Customer Service) Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) Ability to work in fast-paced environment and maintain efficiency and productivity while adjusting to changes in work structure, process, and requirements. (Adaptability) About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career youve always envisioned. Here, youll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it.
Posted 3 months ago
6.0 - 10.0 years
6 - 11 Lacs
Bengaluru
Work from Office
This role will be responsible for performing the end-to-end processes of billing which includes invoice creation & credit note cancellation servicing at least one or more region. Responsibilities & Duties Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately. Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads. Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and/or clients. May perform other moderately complex periodic and adhoc tasks as assigned by the Billing Team Leader or Billing Manager. Address critical issues and recommend resolutions to the Team Lead within the prescribed turn-around time. Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues. Perform transition-related activities such as process training & desktop procedures creation. Contribute in various and simultaneous process improvement initiatives to streamline processes and improve customer experience. Participate in audit-related activities. Support the Team Lead in report preparation by providing analysis and recommendation within established guidelines and procedures. Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowledge transfers for new hires and may perform peer reviews as needed. Perform various billing tasks in compliance with service level agreement, process, policies, and procedures. Manage complex billing transactions and perform quality review of invoices. Monitor assigned projects and collaborate with Stakeholders to ensure invoices are submitted to the clients timely and accurately. Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process related concerns. Qualifications Bachelors degree in finance & accounting or any Business-related course. 4-5 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash. Excellent communications skills in both written and spoken English. Intermediate to Advanced proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application. Advanced knowledge and understanding of accounting standards and procedures and internal controls. Experience working with ERP, i.e. Oracle Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred. Additional Information Ability to effectively communicate and collaborate within a varied audience and internal and external customers. (Communication) Ability to maintain good customer relationship with the ability to initiate ways to improve customer support customer experience (Customer Service) Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) Ability to work in fast-paced environment and maintain efficiency and productivity while adjusting to changes in work structure, process, and requirements. (Adaptability) About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career youve always envisioned. Here, youll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it.
Posted 3 months ago
6.0 - 10.0 years
6 - 11 Lacs
Bengaluru
Work from Office
This role will be responsible for performing the end-to-end processes of billing which includes invoice creation & credit note cancellation servicing at least one or more region. Responsibilities & Duties Role includes assisting Team Lead and supervising a team, resolving complex issues, and driving process improvements to enhance efficiency and accuracy The position acts as a critical support role to the Team Lead, ensuring adherence to internal controls and compliance with organizational policies. Performing end-to-end Billing activities and follow established policies, procedures, and management guidance. Manage the daily activities by ensuring timeliness and meeting all required SLA. Work closely with the team, team lead/manager and relevant offshore and onshore teams within O2C Tower in reaching goals and accomplishing the team vision. Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately. Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads. Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and/or clients. Provide guidance and training to team members to improve productivity and performance Supervise the processing of various Billing types (T&M, Lumpsum, Percentage etc.). Review and resolve escalated issues related to billing with the Onshore team. Generate, review, and analyze weekly, and monthly revenue reports. Assist in month-end and year-end closing activities related to accounts receivable. Identify trends in discrepancies and propose preventive measures. Collaborate with the Team Lead to identify opportunities for process improvements and implement best practices. Partner with IT and finance teams to optimize ERP systems for enhanced Billing processes. Serve as a point of contact for internal and external stakeholders regarding process queries. Address critical issues and recommend resolutions to the Team Lead within the prescribed turn-around time. Perform transition-related activities such as process training & desktop procedures creation. Contribute in various and simultaneous process improvement initiatives to streamline processes and improve customer experience. Support the Team Lead in report preparation by providing analysis and recommendation within established guidelines and procedures. Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowledge transfers for new hires and may perform peer reviews as needed. Perform various billing tasks in compliance with service level agreement, process, policies, and procedures. Manage complex billing transactions and perform quality review of invoices. Monitor assigned projects and collaborate with Stakeholders to ensure invoices are submitted to the clients timely and accurately. Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process related concerns Qualifications Bachelors degree in finance & accounting or any Business-related course. 6 to 8 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash. Excellent communications skills in both written and spoken English. Advanced proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application. Advanced knowledge and understanding of accounting standards and procedures and internal controls. Experience working with ERP, i.e. Oracle Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred. Additional Information Ability to effectively communicate and collaborate within a varied audience and internal and external customers. (Communication) Ability to maintain good customer relationship with the ability to initiate ways to improve customer support customer experience (Customer Service) Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) Ability to work in fast-paced environment and maintain efficiency and productivity while adjusting to changes in work structure, process, and requirements. (Adaptability) About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career youve always envisioned. Here, youll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it.
Posted 3 months ago
9.0 - 14.0 years
22 - 30 Lacs
Noida, Gurugram, Delhi / NCR
Hybrid
Leading MNC for Transitions. Candidates with Min 3-4 years experience in P & C. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.
Posted 3 months ago
9.0 - 14.0 years
22 - 30 Lacs
Noida, Pune, Delhi / NCR
Hybrid
Leading MNC for Transitions. Candidates with Min 3-4 years experience in P & C. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.
Posted 3 months ago
4.0 - 5.0 years
6 - 8 Lacs
Bengaluru
Work from Office
This role will be responsible for performing the end-to-end processes of billing which includes invoice creation & credit note cancellation servicing at least one or more region. Responsibilities & Duties Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately. Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads. Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and/or clients. May perform other moderately complex periodic and adhoc tasks as assigned by the Billing Team Leader or Billing Manager. Address critical issues and recommend resolutions to the Team Lead within the prescribed turn-around time. Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues. Perform transition-related activities such as process training & desktop procedures creation. Contribute in various and simultaneous process improvement initiatives to streamline processes and improve customer experience. Participate in audit-related activities. Support the Team Lead in report preparation by providing analysis and recommendation within established guidelines and procedures. Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowledge transfers for new hires and may perform peer reviews as needed. Perform various billing tasks in compliance with service level agreement, process, policies, and procedures. Manage complex billing transactions and perform quality review of invoices. Monitor assigned projects and collaborate with Stakeholders to ensure invoices are submitted to the clients timely and accurately. Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process related concerns. Qualifications Bachelors degree in finance & accounting or any Business-related course. 4-5 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash. Excellent communications skills in both written and spoken English. Intermediate to Advanced proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application. Advanced knowledge and understanding of accounting standards and procedures and internal controls. Experience working with ERP, i.e. Oracle Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred.
Posted 3 months ago
6.0 - 8.0 years
8 - 10 Lacs
Bengaluru
Work from Office
Responsibilities & Duties Role includes assisting Team Lead and supervising a team, resolving complex issues, and driving process improvements to enhance efficiency and accuracy The position acts as a critical support role to the Team Lead, ensuring adherence to internal controls and compliance with organizational policies. Performing end-to-end Billing activities and follow established policies, procedures, and management guidance. Manage the daily activities by ensuring timeliness and meeting all required SLA. Work closely with the team, team lead/manager and relevant offshore and onshore teams within O2C Tower in reaching goals and accomplishing the team vision. Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately. Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads. Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and/or clients. Provide guidance and training to team members to improve productivity and performance Supervise the processing of various Billing types (T&M, Lumpsum, Percentage etc.). Review and resolve escalated issues related to billing with the Onshore team. Generate, review, and analyze weekly, and monthly revenue reports. Assist in month-end and year-end closing activities related to accounts receivable. Identify trends in discrepancies and propose preventive measures. Collaborate with the Team Lead to identify opportunities for process improvements and implement best practices. Partner with IT and finance teams to optimize ERP systems for enhanced Billing processes. Serve as a point of contact for internal and external stakeholders regarding process queries. Address critical issues and recommend resolutions to the Team Lead within the prescribed turn-around time. Perform transition-related activities such as process training & desktop procedures creation. Contribute in various and simultaneous process improvement initiatives to streamline processes and improve customer experience. Support the Team Lead in report preparation by providing analysis and recommendation within established guidelines and procedures. Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowledge transfers for new hires and may perform peer reviews as needed. Perform various billing tasks in compliance with service level agreement, process, policies, and procedures. Manage complex billing transactions and perform quality review of invoices. Monitor assigned projects and collaborate with Stakeholders to ensure invoices are submitted to the clients timely and accurately. Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process related concerns Qualifications Bachelors degree in finance & accounting or any Business-related course. 6 to 8 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash. Excellent communications skills in both written and spoken English. Advanced proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application. Advanced knowledge and understanding of accounting standards and procedures and internal controls. Experience working with ERP, i.e. Oracle Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred. Additional Information Ability to effectively communicate and collaborate within a varied audience and internal and external customers. (Communication) Ability to maintain good customer relationship with the ability to initiate ways to improve customer support customer experience (Customer Service) Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) Ability to work in fast-paced environment and maintain efficiency and productivity while adjusting to changes in work structure, process, and requirements. (Adaptability)
Posted 3 months ago
4.0 - 5.0 years
6 - 7 Lacs
Bengaluru
Hybrid
We are seeking a detail-oriented and analytical Billing Analyst to join our team in Bengaluru, India. In this role, you will be responsible for managing and analyzing billing data, ensuring accuracy, and providing valuable insights to support financial decision-making processes. Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately. Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads. Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and/or clients. May perform other moderately complex periodic and adhoc tasks as assigned by the Billing Team Leader or Billing Manager. Address critical issues and recommend resolutions to the Team Lead within the prescribed turn-around time. Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues. Perform transition-related activities such as process training & desktop procedures creation. Contribute in various and simultaneous process improvement initiatives to streamline processes and improve customer experience. Participate in audit-related activities. Support the Team Lead in report preparation by providing analysis and recommendation within established guidelines and procedures. Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowledge transfers for new hires and may perform peer reviews as needed. Perform various billing tasks in compliance with service level agreement, process, policies, and procedures. Manage complex billing transactions and perform quality review of invoices. Monitor assigned projects and collaborate with Stakeholders to ensure invoices are submitted to the clients timely and accurately. Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process related concerns. Qualifications Bachelors degree in finance & accounting or any Business-related course. 4-5 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash. Excellent communications skills in both written and spoken English. Intermediate to Advanced proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application. Advanced knowledge and understanding of accounting standards and procedures and internal controls. Experience working with ERP, i.e. Oracle Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred.
Posted 3 months ago
4.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
This role will be responsible for performing the end-to-end processes of billing which includes invoice creation & credit note cancellation servicing at least one or more region. Responsibilities & Duties Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately. Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads. Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and/or clients. May perform other moderately complex periodic and adhoc tasks as assigned by the Billing Team Leader or Billing Manager. Address critical issues and recommend resolutions to the Team Lead within the prescribed turn-around time. Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues. Perform transition-related activities such as process training & desktop procedures creation. Contribute in various and simultaneous process improvement initiatives to streamline processes and improve customer experience. Participate in audit-related activities. Support the Team Lead in report preparation by providing analysis and recommendation within established guidelines and procedures. Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowledge transfers for new hires and may perform peer reviews as needed. Perform various billing tasks in compliance with service level agreement, process, policies, and procedures. Manage complex billing transactions and perform quality review of invoices. Monitor assigned projects and collaborate with Stakeholders to ensure invoices are submitted to the clients timely and accurately. Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process related concerns. Qualifications Bachelors degree in finance & accounting or any Business-related course. 4-5 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash. Excellent communications skills in both written and spoken English. Intermediate to Advanced proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application. Advanced knowledge and understanding of accounting standards and procedures and internal controls. Experience working with ERP, i.e. Oracle Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred. Additional Information Ability to effectively communicate and collaborate within a varied audience and internal and external customers. (Communication) Ability to maintain good customer relationship with the ability to initiate ways to improve customer support customer experience (Customer Service) Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) Ability to work in fast-paced environment and maintain efficiency and productivity while adjusting to changes in work structure, process, and requirements. (Adaptability) \
Posted 3 months ago
8.0 - 13.0 years
6 - 14 Lacs
Navi Mumbai
Work from Office
Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency Transition Manager in operation from customer services domain Required Candidate profile end to end management of transition projects comprising of 100-200 FTEs from the inception phase till the project reaches stability post Go Live.
Posted 3 months ago
14.0 - 20.0 years
40 - 55 Lacs
Hyderabad
Work from Office
14-18 yrs overall exp with at least 4-8 yrs exp in independently managing complex Global Transition programs in F&A domains (Not into operations)-No IT transition End to end transition-Core F&A transition 5 days -Hybrid Required Candidate profile Shweta-9999309521 shwetaa.imaginators@gmail.com
Posted 3 months ago
8 - 13 years
6 - 14 Lacs
Chennai
Work from Office
Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency Transition Manager in operation from customer services domain Required Candidate profile end to end management of transition projects comprising of 100-200 FTEs from the inception phase till the project reaches stability post Go Live.
Posted 4 months ago
2 - 7 years
6 - 12 Lacs
Navi Mumbai
Work from Office
Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency Transition Manager from BPO Required Candidate profile End to end management of transition projects comprising of 100 FTEs from the inception phase till the project reaches stability post Go Live Experience to include ops & transitions multiple domains
Posted 4 months ago
2 - 7 years
6 - 12 Lacs
Chennai
Work from Office
Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency Transition Manager from BPO Required Candidate profile End to end management of transition projects comprising of 100 FTEs from the inception phase till the project reaches stability post Go Live Experience to include ops & transitions multiple domains
Posted 4 months ago
7 - 12 years
9 - 14 Lacs
Kolkata
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Workday Core HCM, Workday Data Mapping & Conversions Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Certified in Workday Core HCM and Data conversion Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your day will involve creating innovative solutions and collaborating with teams to ensure seamless application functionality. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead data mapping and conversion projects Develop and implement Workday Core HCM solutions Troubleshoot and resolve application issues Professional & Technical Skills: Must To Have Skills:Proficiency in Workday Core HCM, Workday Data Mapping & Conversions Strong understanding of data integration and migration processes Experience in configuring and customizing Workday applications Knowledge of Workday reporting and analytics tools Hands-on experience with Workday EIBs and calculated fields Additional Information: The candidate should have a minimum of 7.5 years of experience in Workday Core HCM This position is based at our Kolkata office A Certified in Workday Core HCM and Data conversion is required Qualifications Certified in Workday Core HCM and Data conversion
Posted 4 months ago
8 - 13 years
6 - 14 Lacs
Navi Mumbai
Work from Office
Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency Transition Manager in operation from customer services domain Required Candidate profile end to end management of transition projects comprising of 100-200 FTEs from the inception phase till the project reaches stability post Go Live.
Posted 4 months ago
4 - 9 years
10 - 13 Lacs
Navi Mumbai
Work from Office
Role & responsibilities The identified resource would be part of the Transition team, which is primarily responsible migration of business processes, for New and Existing Clients, to a Hexaware delivery location Responsible for end to end management of transition projects comprising of 100-200 FTEs from the inception phase till the project reaches stability post Go Live. He / She will also be responsible for identifying key risks in the project and collaboratively design mitigation plans for the same Will be required to understand the current client business processes, create workflows and process maps for identifying the scope and designing of To-Be Solution. Will be required to build and manage High Level and Detailed project plans including IT, Infrastructure, and applications deployment to manage interdependencies and meet project scope requirements Will be responsible in identifying process improvements and developing performance ramp up goals, thereby achieving customer delight and a seamless process migration as a whole. Track delivery of Project Deliverables as per timelines agreed in the Transition Project plan Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency Preferred candidate profile Should have minimum 5-8 Years of experience with at least 3+ years of experience in BPO transitions Experience to include operations and transitions (multiple domains) Experience of project delivery in all aspects of the Transition Lifecycle Management Experience in Contract Management Project management skills Worked on RFP/RFI and supported solutions Interested candidates can share your resume at Monish - monishd@hexaware.com
Posted 4 months ago
9 - 14 years
18 - 27 Lacs
Noida, Pune, Delhi / NCR
Hybrid
Leading MNC for Transitions. Candidates with Min 3-4 years experience in P & C. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.
Posted 4 months ago
6 - 9 years
9 - 14 Lacs
Bengaluru
Work from Office
Job Summary Maintain a strong financial controls and operational risk control environment over the function. This includes achieving an ongoing healthy business environment through strict compliance of policies standards and maintenance of a robust infrastructure and processes Ensure team performs business review of ALCO schedules - profit & loss, balance sheet and off-balance sheet to confirm expected results are reported in the schedules The role is also expected to proactively drive improvement initiatives to continuously enhance the global process, whilst maintaining the highest levels of governance and controls. Ensure all SLAs are met and the team adheres to 100% quality for all processes Ensure a stronger collaboration across various GFS units Drive the process standardization and Identify consolidation opportunities from the countries for process migration Key Responsibilities Strategy As member of the R2R team Contributing to the overall GFS / R2R Strategy of India and Africa. Drive strategic initiatives in GFS to enhance the footprint of processes from the countries. Supporting the Finance priorities and ensuring GFS plays a lead role. Ex. ALCO Automation, BS automation etc Supporting the Finance transformation programme to drive sustainable solutions and process improvements. Providing support to the Aspire program and implementing actions as per the program schedule. Business and Process Ensuring partnership and alignment with other GPM/ COE area in establishing end to end alignment of processes including sharing of best practices. Maintain a strong financial controls and operational risk control environment over the function. This includes achieving an ongoing healthy business environment through strict compliance of policies standards and maintenance of a robust infrastructure and processes Ensure team performs business review of ALCO schedules - profit & loss, balance sheet and off-balance sheet to confirm expected results are reported in the schedules The role is also expected to proactively drive improvement initiatives to continuously enhance the global process, whilst maintaining the highest levels of governance and controls. Ensure all SLAs are met and the team adheres to 100% quality for all processes As member of the R2R team Contributing to the overall GFS / R2R Strategy of India and Africa. Drive strategic initiatives in GFS to enhance the footprint of processes from the countries. Supporting the Finance priorities and ensuring GFS plays a lead role. Ex. ALCO Automation, BS automation etc Supporting the Finance transformation programme to drive sustainable solutions and process improvements. Providing support to the Aspire program and implementing actions as per the program schedule People & Talent Support & build strong high performing teams with demonstration of Thought leadership, Influencing and collaboration skills with a clear focus on driving results. Ensuring an effective and robust employee performance management culture is in place. Driving an impactful managerial effectiveness by the people managers in the team to drive higher motivation and engagement levels. Provide strong leadership to the team; attract, retain and develop finance professionals in the unit, to effectively execute work load and support / advise the stakeholders As a senior leader in the GFS-R2R team actively lead and drive People initiatives and work with cross functional leadership. Coach, Mentor and help in building a strong second line of leadership in GFS-R2R team. Ensure all staffs are attending mandatory training programs and also arrange for domain based training wherever required. Manage attrition below 15% in the team through effective employee engagement and Talent Retention programs. Enhance the employee engagement scores across the teams, through effective coaching, performance management practices, Talent retention & Functional development of employees Risk Management and Governance Perform process risk analysis to identify the gaps in the existing process. Embed the Group s values and code of conduct in the role remit to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations. Ensure review of process documentation of all processes once in 6 months Ensure all staffs are attending mandatory training programs and also arrange for domain based training wherever required. Support internal & external audits and ensure nil adverse comments. Driving the RM engagement with the designated countries and ensuring strengthening of the GFS engagement with the key stakeholders. Ensure the monthly dashboard calls with Stakeholders with key process metrics and forward looking actions. Complying with all governance requirements - Process metrics review, BCP. Coordinate with internal and external auditors to provide timely information and support Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders BSM teams Auditors GFS teams like Liquidity, IRBB, Capital . Group Finance Operational Risk. Skills and Experience Accounting Standards ALCO standards TP systems and its capabilities Automation and strategic initiatives Qualifications EDUCATION - CHARTERED ACCOUNTANT, MBA FINANCE About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 13556
Posted 4 months ago
5 - 10 years
6 - 10 Lacs
Noida
Work from Office
Job Title: Transition Manager BPO Industry Location: Noida, Sec 2 Experience: 8-12 Yrs Employment Type: Full-Time Working Days: 6 Days, work from office Job Summary: We are looking for an experienced and strategic Transition Manager to lead and manage end-to-end transitions for new business processes or client migrations within the BPO industry. The ideal candidate will possess strong project management skills, excellent client handling abilities, and a deep understanding of operational workflows and compliance requirements. Key Responsibilities: Lead the planning, execution, and delivery of new client transitions and internal process migrations. Develop comprehensive transition plans, timelines, and resource allocation strategies. Act as the single point of contact for clients during the transition phase, ensuring clear communication and alignment. Collaborate with cross-functional teams including operations, HR, IT, quality, and training to ensure seamless delivery. Conduct risk assessments and implement mitigation plans to address transition-related challenges. Monitor progress against KPIs, deliverables, and SLAs throughout the transition lifecycle. Prepare and present transition status reports to internal stakeholders and client leadership. Ensure adherence to compliance, data security, and regulatory requirements. Drive continuous improvement by capturing learnings and implementing best practices in future transitions. Key Requirements: Proven experience in managing BPO transitions (domestic or international). Excellent stakeholder management and client-facing communication skills. Strong analytical, problem-solving, and decision-making abilities. Familiarity with tools like MS Project, Excel, and other project tracking systems. Ability to manage multiple projects and priorities in a fast-paced environment. Preferred Qualifications: Bachelors degree in Business, Operations, or a related field (MBA preferred). Experience in process design, solutioning, or service delivery in the BPO industry. Personal Attributes: Highly organized and detail-oriented. Flexible, adaptable, and able to thrive in dynamic environments. Strong leadership and team management capabilities. Regards Sangeeta Anand sangeeta.anand@iccs.in
Posted 4 months ago
10.0 - 16.0 years
15 - 27 Lacs
pune, mumbai (all areas)
Hybrid
All migrations / transitions at WNS is supported by a central transitions team. The principle role of this team is to manage, own and act as a custodian for all transitions that take place across the length and breadth of the organization for all geographies. Transitions commence once a new project has been signed-off and ends when all processes of that project have gone live, stabilized and all client deliverables, goals and metrics have been achieved. Additionally, this team is also responsible for creating customized solutions and pricing for RFP and deal pursuits. Key responsibilities: Lead large/multiple transitions of clients processes Thorough project planning and reporting to clients, internal stakeholders and transition leaders Thorough and proactive project review Risk, Issue, escalation and milestone management Identify areas for efficiency improvement and implementing the same Build close rapport with key internal stakeholders and clients Manage project escalations and conflicts in projects Mentor and coach direct reports to aid in their development Strong focus on positive transition outcomes: Project Financials (people, technology, infrastructure, etc.) - balance risks with speed of execution Customer Experience understand client needs, wants and expectations and manage them effectively Metrics Delivery Setup metric deliverables and reporting effectively to ensure visibility and achievement of goals from day 1 of go-live Required to lead multiple initiatives / projects concurrently (where applicable) Compliance and continuous improvement to the WNS Transition Methodology Design transition solution for new opportunities (RFI/RFP) Respond to RFI/ RFPs along with the solutions team Able to take on additional responsibilities in the transition function (e.g. capability building) Qualifications and skills: Excellent project management skills applied to wide range and number of project types, complexities, domains and geographies Strong expertise in Finance & Accounting domain and lead / managed Finance & Accounting projects Should have exposure to RFP / RFI and other deal pursuits Self-starter, ndependent, initiator, strong organizational, presentation, interpersonal and consultative skills is a must Strong CRM skills Deep understanding of the different aspects of BPO business QA, MIS, SLA, Base-lining, etc. PMP or other project management certification is a plus Knowledge and/or experience or certifications in Six Sigma or Green belt / black belt is a plus Supplemental: Maintaining an established work schedule and strong work ethic Very strong analytical, planning, organizational, and time management skills Strong research skills including gathering and analyzing data from multiple sources Effective reporting and documentation skills Ability to maintain discretion and confidentiality Working in a cross-functional team and environment Flexibility to work in different timezones as per project requirements Availability to travel to Domestic or International locations for project support as per project requirements Financial acumen Interpreting and applying rules, regulations, policies, and procedures Technology and system orientation Effectively using interpersonal and communications skills including tact and diplomacy to network with entire organization and get things done by building bridges Effectively using organizational and planning skills with attention to detail and follow through Competencies/ Skill set: Finance & Accounting | F&A Transition experience is a must | AP, AR, GL Demonstrated hands on experience in driving in successfully leading large multi-dimensional transitions 10-12 years of intense customer facing role out of which at least 5 years exposure to transitions / project management Managed / liaised with IT Projects teams to deliver the technology and enabling tool as part of transition project deliverable Mandate Skillset : Clent Facing role Overall 10-12+ Years of experience and a min of 5-6+ Years of Transitions experience with Good Comm skills | Mandate F&A Transition exp is mandate Responsible for end to end Transition activities (Preferred) - should have worked on RFP, RFI's, Risk mitigation, Support Solutions team, execute and own entire deal and setting up the project , Coordinating with Sales team, identification of seats, IT setup, procurement initiations, training agenda, due diligence, managing governance, monitoring UAT & Testing, until go-live and process stabilization etc Setting up any new business (Should work extensively with clients and internal teams, IT, HR, Ops etc) for a smooth project Transition BPO/BPM/ITES Transitions exp preferred Work Location : Mumbai (Vikhroli) or Pune - (Hybrid - 3 days work from Office) Individual Contributor Role
Posted Date not available
12.0 - 18.0 years
10 - 15 Lacs
mumbai
Work from Office
Your Role We are seeking a highly skilled and experienced Transition Manager for Mumbai & Bengaluru for experience range 12 to 18 years to lead and manage application transition projects from pre-sales through to delivery. The ideal candidate will have a strong background in IT service transitions, pre-sales solutioning, and project management, with the ability to work across multi-tower and multi-geography engagements Strategic Transition Planning & RFP/RFI Response Lead the development of end-to-end transition strategies in response to RFPs/RFIs, including crafting tailored approaches, timelines, and cost estimates. Collaborate with bid teams, solution analysts, and architects to shape compelling and competitive transition proposals. Transition Execution & Governance Manage large-scale, multi-tower transition projects across geographies, ensuring seamless migration of services from clients or third parties to Capgemini. Oversee complex knowledge transfer processes with robust governance, quality checks, and milestone-based project planning. Client Engagement & Stakeholder Management Represent transition leadership in client orals, defense meetings, due diligence, and Best and Final Offer (BAFO) sessions. Ensure delivery of project outcomes within defined time, cost, and quality parameters, while maintaining strong stakeholder alignment throughout the transition lifecycle. Operational Integration & Performance Tracking Ensure smooth progression from transition to Hypercare and Business-as-Usual (BAU) operations. Implement reporting mechanisms to monitor transition effectiveness and generate actionable metrics for internal and client stakeholders. Leadership, Mentorship & Continuous Improvement Provide leadership oversight on organizational initiatives focused on value creation and cost optimization. Mentor junior transition team members, contribute to internal reviews, and drive process improvements and methodology enhancements. Your Profile Experience managing IT application transitions in a global delivery model Strong understanding of transition methodologies, project planning, and risk management. Excellent communication, stakeholder management, and client-facing skills. Experience in pre-sales, solutioning, and responding to RFPs/RFIs. PMP/Prince2 or equivalent project management certification is a plus.
Posted Date not available
6.0 - 9.0 years
4 - 8 Lacs
mumbai
Work from Office
We are looking for a skilled Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills with the ability to collaborate with stakeholders. Experience with process improvement tools and techniques such as Lean or Six Sigma. Strong knowledge of industry-specific regulations and standards.
Posted Date not available
6.0 - 9.0 years
4 - 8 Lacs
pune
Work from Office
We are looking for a skilled Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills with the ability to collaborate with stakeholders. Experience with process improvement tools and techniques such as Lean or Six Sigma. Strong knowledge of industry-specific regulations and standards.
Posted Date not available
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