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2 - 7 years
6 - 12 Lacs
Chennai
Work from Office
Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency Transition Manager from BPO Required Candidate profile End to end management of transition projects comprising of 100 FTEs from the inception phase till the project reaches stability post Go Live Experience to include ops & transitions multiple domains
Posted 2 months ago
7 - 12 years
9 - 14 Lacs
Kolkata
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Workday Core HCM, Workday Data Mapping & Conversions Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Certified in Workday Core HCM and Data conversion Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your day will involve creating innovative solutions and collaborating with teams to ensure seamless application functionality. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead data mapping and conversion projects Develop and implement Workday Core HCM solutions Troubleshoot and resolve application issues Professional & Technical Skills: Must To Have Skills:Proficiency in Workday Core HCM, Workday Data Mapping & Conversions Strong understanding of data integration and migration processes Experience in configuring and customizing Workday applications Knowledge of Workday reporting and analytics tools Hands-on experience with Workday EIBs and calculated fields Additional Information: The candidate should have a minimum of 7.5 years of experience in Workday Core HCM This position is based at our Kolkata office A Certified in Workday Core HCM and Data conversion is required Qualifications Certified in Workday Core HCM and Data conversion
Posted 2 months ago
8 - 13 years
6 - 14 Lacs
Navi Mumbai
Work from Office
Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency Transition Manager in operation from customer services domain Required Candidate profile end to end management of transition projects comprising of 100-200 FTEs from the inception phase till the project reaches stability post Go Live.
Posted 2 months ago
4 - 9 years
10 - 13 Lacs
Navi Mumbai
Work from Office
Role & responsibilities The identified resource would be part of the Transition team, which is primarily responsible migration of business processes, for New and Existing Clients, to a Hexaware delivery location Responsible for end to end management of transition projects comprising of 100-200 FTEs from the inception phase till the project reaches stability post Go Live. He / She will also be responsible for identifying key risks in the project and collaboratively design mitigation plans for the same Will be required to understand the current client business processes, create workflows and process maps for identifying the scope and designing of To-Be Solution. Will be required to build and manage High Level and Detailed project plans including IT, Infrastructure, and applications deployment to manage interdependencies and meet project scope requirements Will be responsible in identifying process improvements and developing performance ramp up goals, thereby achieving customer delight and a seamless process migration as a whole. Track delivery of Project Deliverables as per timelines agreed in the Transition Project plan Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency Preferred candidate profile Should have minimum 5-8 Years of experience with at least 3+ years of experience in BPO transitions Experience to include operations and transitions (multiple domains) Experience of project delivery in all aspects of the Transition Lifecycle Management Experience in Contract Management Project management skills Worked on RFP/RFI and supported solutions Interested candidates can share your resume at Monish - monishd@hexaware.com
Posted 2 months ago
9 - 14 years
18 - 27 Lacs
Noida, Pune, Delhi / NCR
Hybrid
Leading MNC for Transitions. Candidates with Min 3-4 years experience in P & C. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.
Posted 2 months ago
6 - 9 years
9 - 14 Lacs
Bengaluru
Work from Office
Job Summary Maintain a strong financial controls and operational risk control environment over the function. This includes achieving an ongoing healthy business environment through strict compliance of policies standards and maintenance of a robust infrastructure and processes Ensure team performs business review of ALCO schedules - profit & loss, balance sheet and off-balance sheet to confirm expected results are reported in the schedules The role is also expected to proactively drive improvement initiatives to continuously enhance the global process, whilst maintaining the highest levels of governance and controls. Ensure all SLAs are met and the team adheres to 100% quality for all processes Ensure a stronger collaboration across various GFS units Drive the process standardization and Identify consolidation opportunities from the countries for process migration Key Responsibilities Strategy As member of the R2R team Contributing to the overall GFS / R2R Strategy of India and Africa. Drive strategic initiatives in GFS to enhance the footprint of processes from the countries. Supporting the Finance priorities and ensuring GFS plays a lead role. Ex. ALCO Automation, BS automation etc Supporting the Finance transformation programme to drive sustainable solutions and process improvements. Providing support to the Aspire program and implementing actions as per the program schedule. Business and Process Ensuring partnership and alignment with other GPM/ COE area in establishing end to end alignment of processes including sharing of best practices. Maintain a strong financial controls and operational risk control environment over the function. This includes achieving an ongoing healthy business environment through strict compliance of policies standards and maintenance of a robust infrastructure and processes Ensure team performs business review of ALCO schedules - profit & loss, balance sheet and off-balance sheet to confirm expected results are reported in the schedules The role is also expected to proactively drive improvement initiatives to continuously enhance the global process, whilst maintaining the highest levels of governance and controls. Ensure all SLAs are met and the team adheres to 100% quality for all processes As member of the R2R team Contributing to the overall GFS / R2R Strategy of India and Africa. Drive strategic initiatives in GFS to enhance the footprint of processes from the countries. Supporting the Finance priorities and ensuring GFS plays a lead role. Ex. ALCO Automation, BS automation etc Supporting the Finance transformation programme to drive sustainable solutions and process improvements. Providing support to the Aspire program and implementing actions as per the program schedule People & Talent Support & build strong high performing teams with demonstration of Thought leadership, Influencing and collaboration skills with a clear focus on driving results. Ensuring an effective and robust employee performance management culture is in place. Driving an impactful managerial effectiveness by the people managers in the team to drive higher motivation and engagement levels. Provide strong leadership to the team; attract, retain and develop finance professionals in the unit, to effectively execute work load and support / advise the stakeholders As a senior leader in the GFS-R2R team actively lead and drive People initiatives and work with cross functional leadership. Coach, Mentor and help in building a strong second line of leadership in GFS-R2R team. Ensure all staffs are attending mandatory training programs and also arrange for domain based training wherever required. Manage attrition below 15% in the team through effective employee engagement and Talent Retention programs. Enhance the employee engagement scores across the teams, through effective coaching, performance management practices, Talent retention & Functional development of employees Risk Management and Governance Perform process risk analysis to identify the gaps in the existing process. Embed the Group s values and code of conduct in the role remit to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations. Ensure review of process documentation of all processes once in 6 months Ensure all staffs are attending mandatory training programs and also arrange for domain based training wherever required. Support internal & external audits and ensure nil adverse comments. Driving the RM engagement with the designated countries and ensuring strengthening of the GFS engagement with the key stakeholders. Ensure the monthly dashboard calls with Stakeholders with key process metrics and forward looking actions. Complying with all governance requirements - Process metrics review, BCP. Coordinate with internal and external auditors to provide timely information and support Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders BSM teams Auditors GFS teams like Liquidity, IRBB, Capital . Group Finance Operational Risk. Skills and Experience Accounting Standards ALCO standards TP systems and its capabilities Automation and strategic initiatives Qualifications EDUCATION - CHARTERED ACCOUNTANT, MBA FINANCE About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 13556
Posted 2 months ago
5 - 10 years
6 - 10 Lacs
Noida
Work from Office
Job Title: Transition Manager BPO Industry Location: Noida, Sec 2 Experience: 8-12 Yrs Employment Type: Full-Time Working Days: 6 Days, work from office Job Summary: We are looking for an experienced and strategic Transition Manager to lead and manage end-to-end transitions for new business processes or client migrations within the BPO industry. The ideal candidate will possess strong project management skills, excellent client handling abilities, and a deep understanding of operational workflows and compliance requirements. Key Responsibilities: Lead the planning, execution, and delivery of new client transitions and internal process migrations. Develop comprehensive transition plans, timelines, and resource allocation strategies. Act as the single point of contact for clients during the transition phase, ensuring clear communication and alignment. Collaborate with cross-functional teams including operations, HR, IT, quality, and training to ensure seamless delivery. Conduct risk assessments and implement mitigation plans to address transition-related challenges. Monitor progress against KPIs, deliverables, and SLAs throughout the transition lifecycle. Prepare and present transition status reports to internal stakeholders and client leadership. Ensure adherence to compliance, data security, and regulatory requirements. Drive continuous improvement by capturing learnings and implementing best practices in future transitions. Key Requirements: Proven experience in managing BPO transitions (domestic or international). Excellent stakeholder management and client-facing communication skills. Strong analytical, problem-solving, and decision-making abilities. Familiarity with tools like MS Project, Excel, and other project tracking systems. Ability to manage multiple projects and priorities in a fast-paced environment. Preferred Qualifications: Bachelors degree in Business, Operations, or a related field (MBA preferred). Experience in process design, solutioning, or service delivery in the BPO industry. Personal Attributes: Highly organized and detail-oriented. Flexible, adaptable, and able to thrive in dynamic environments. Strong leadership and team management capabilities. Regards Sangeeta Anand sangeeta.anand@iccs.in
Posted 2 months ago
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