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5.0 - 9.0 years
0 Lacs
chakan, maharashtra
On-site
At Tetra Pak, we are committed to making food safe and available everywhere, while also protecting what's good - protecting food, people, and the planet. Our daily mission touches millions of lives, and we are looking for individuals like you to join us in making it happen. We are currently seeking a highly organized and detail-oriented Process Manager to become part of our operations team. The Process Manager will play a crucial role in designing, implementing, optimizing, and overseeing various business processes within the organization, aiming to enhance efficiency, productivity, and quality. We are looking for a strategic thinker with a solid background in process management, adept at problem-solving, and skilled in collaborating with cross-functional teams to drive continuous improvements. This exciting opportunity is based in Chakan, Pune. **What You Will Do** **Process Design & Optimization:** - Analyze, design, and document new and existing business processes to enhance the efficiency and productivity of the lamination process. - Continuously evaluate Printing and prepress processes for improvements, standardization, and optimization, identifying bottlenecks, inefficiencies, and automation opportunities. - Implement Printing and prepress process enhancements to elevate the quality, speed, and cost-effectiveness of business operations. **Process Mapping & Documentation:** - Develop and maintain process maps, flowcharts, and standard operating procedures (SOPs). - Ensure all processes are clearly documented and easily understandable for relevant stakeholders. **Process Implementation & Execution:** - Lead cross-functional teams to implement new and improved processes across departments. - Oversee the execution of new processes, ensuring alignment with business goals and achieving desired outcomes. **Stakeholder Collaboration:** - Collaborate closely with department heads and teams to identify process-related challenges and provide solutions. - Facilitate workshops and meetings with stakeholders to gather feedback and ensure alignment on process goals. **Performance Monitoring & Reporting:** - Establish key performance indicators (KPIs) to monitor process performance. - Monitor and report on process efficiency and effectiveness, pinpointing areas for enhancement. **Training & Support:** - Provide training and support to teams on new or updated lamination processes and procedures. - Ensure all team members are well-informed and equipped to adhere to lamination process standards. **Compliance & Risk Management:** - Ensure lamination processes adhere to relevant regulations, standards, and best practices. - Monitor processes to mitigate risks and address any compliance or operational issues that may arise. **We believe you have** - A Bachelor's degree in Mechanical, Electrical, Electronics, Polymer, Chemical, Industrial Engineering, Operations Management, or a related field. A Master's degree or relevant certifications (e.g., Six Sigma, Lean, PMP) is a plus. - Proven experience (typically 5+ years) in process management, operations management, or continuous improvement roles. - Familiarity with TPM, WCM, Lean, Six Sigma, or other process improvement methodologies. - Strong analytical and problem-solving skills with the ability to think strategically and make data-driven decisions. - Excellent communication and interpersonal skills to collaborate effectively with various stakeholders. - Strong project management skills, including the ability to manage multiple projects simultaneously and meet deadlines. - Proficiency in MS Office Suite (Word, Excel, PowerPoint) and other relevant software tools. - Detail-oriented and highly organized. - Ability to manage change effectively and guide teams through process transitions. - Proactive and results-driven, with a strong focus on continuous improvement. **We Offer You** - Variety of exciting challenges with ample opportunities for development and training in a truly global landscape. - Culture that pioneers spirit of innovation where our engineering genius drives visible results. - Equal opportunity employment experience that values difference and diversity. - Market competitive compensation and benefits with flexible working arrangements. If you are excited about embarking on a new adventure at Tetra Pak, please submit your resume in English through our career website. Please note that this job posting expires on 6th August 2025.,
Posted 1 week ago
8.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description Join AI4Tech to elevate your career by leading Generative AI adoption and proficiency for engineers? Job Summary As a Customer Success Manager - VP - AI4Tech Learning and Enablement Lead within AI4Tech, you will be instrumental in advancing the engineer&aposs journey by imparting Generative AI skills and best practices to boost adoption and productivity. Your role will leverage your expertise in proactive collaboration, feedback sessions, and deep product knowledge to cultivate a culture of continuous learning and proficiency. You will build and sustain strong relationships with our engineers, gaining insight into their unique needs and goals, and ensuring they achieve success with our Generative AI solutions. Your primary focus will be on promoting product adoption, enhancing proficiency, and empowering engineers to effectively utilize AI technologies, thereby maximizing their potential and contributing to the organization&aposs innovation and growth. Job Responsibilities Enhance Learning and Proficiency: Design training programs to elevate engineers' skills in Generative AI. Drive Adoption and Productivity: Develop strategies to promote Generative AI solutions. Cultivate Continuous Learning: Provide ongoing educational opportunities and resources. Proactive Collaboration: Facilitate collaboration between engineers and cross-functional teams. Feedback and Improvement: Conduct regular feedback sessions to refine training content. Relationship Building: Establish strong relationships with engineers to tailor support. Product Knowledge Expertise: Provide expert guidance and mentorship in Generative AI. Empowerment and Enablement: Provide tools and resources for effective AI technology use. Required Qualifications, Capabilities, And Skills Technology Expertise: 8+ years of experience in customer success and technology. Dev Assist Proficiency: Understanding of Dev Assist tools and practices. Generative AI Knowledge: Ability to drive product adoption in Generative AI. Communication Skills: Excellent communication and interpersonal skills. Technical Acumen: Ability to learn and teach new technologies quickly. Agile and DevOps Experience: Familiarity with PDLC, Agile, and DevOps practices. Mapping Skills: Proficiency in journey and process mapping. Leadership and Planning: Strong leadership and project planning skills. Preferred Qualifications, Capabilities, And Skills Generative AI Specialization: Specialized knowledge in Generative AI technologies. Cross-Functional Collaboration: Ability to work collaboratively across departments. Customer-Centric Approach: Focus on understanding and addressing customer needs. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the worlds most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that were setting our businesses, clients, customers and employees up for success. Show more Show less
Posted 1 week ago
3.0 - 8.0 years
4 - 6 Lacs
Hyderabad, Navi Mumbai, Bengaluru
Work from Office
Position: Assistant Manager & Deputy Manager Quailty Location: Bangalore, Hyderabad, Navi Mumbai & Pune Qualification: Grad and Six Sigma certified PFB the Job Description: - Trained/ Certified six sigma green belt - Strong knowledge of lean and six sigma methodologies - Proven experience in automations & process mapping - Process Transformation, Process Efficiency and SOP Modulation - Hand on experience on advance analytics and tools - Should be okay with extensive travel - >8 years of work experience Interested candidate can apply @ raksha.more@digitide.com
Posted 1 week ago
1.0 - 4.0 years
4 - 8 Lacs
Pune
Work from Office
Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will engage in a variety of tasks that involve analyzing an organization and designing its processes and systems. Your typical day will include assessing the current business model, identifying customer requirements, and defining the future state or business solution. You will conduct research, gather data, and synthesize information to provide insights that drive decision-making and improve organizational efficiency. Collaboration with various teams will be essential as you work to align business needs with technological capabilities, ensuring that solutions are both effective and sustainable. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and ensure stakeholder alignment.- Develop comprehensive documentation that outlines business requirements and proposed solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong analytical and problem-solving skills.- Experience with process mapping and workflow analysis.- Ability to communicate complex ideas clearly and effectively.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 5 years of experience in Business Requirements Analysis.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
1.0 - 4.0 years
4 - 8 Lacs
Chennai
Work from Office
Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will engage in a variety of tasks that involve analyzing an organization and designing its processes and systems. Your typical day will include assessing the business model and its integration with technology, as well as evaluating the current state of operations. You will work on identifying customer requirements and defining the future state or business solution. Additionally, you will conduct research, gather data, and synthesize information to support decision-making and strategic planning within the organization. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and ensure alignment among stakeholders.- Develop and maintain documentation related to business processes and requirements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong analytical and problem-solving skills.- Experience with process mapping and modeling techniques.- Ability to communicate effectively with stakeholders at all levels.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 7.5 years of experience in Business Requirements Analysis.- This position is based in Chennai.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
1.0 - 4.0 years
4 - 8 Lacs
Pune
Work from Office
Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve collaborating with various stakeholders to gather and synthesize information, identifying customer requirements, and defining future business solutions. You will assess the current state of operations and work towards enhancing efficiency and effectiveness through strategic recommendations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and ensure alignment among stakeholders.- Document business processes and requirements clearly to support project implementation. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong analytical and problem-solving skills.- Experience with process mapping and modeling techniques.- Ability to communicate effectively with both technical and non-technical stakeholders.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 5 years of experience in Business Requirements Analysis.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
1.0 - 4.0 years
4 - 8 Lacs
Pune
Work from Office
Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve collaborating with various stakeholders to understand their needs, conducting thorough research to gather relevant data, and synthesizing this information to propose effective business solutions. You will also assess the current state of operations and identify areas for improvement, ensuring that the proposed future state aligns with both business objectives and technological capabilities. Your role will be pivotal in bridging the gap between business requirements and technology implementation, ultimately driving organizational success. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and ensure alignment among stakeholders.- Develop comprehensive documentation that outlines business requirements and proposed solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong analytical skills to assess business processes and identify areas for improvement.- Excellent communication skills to effectively convey complex information to diverse audiences.- Experience with process mapping and modeling techniques.- Ability to work collaboratively in a team environment and manage multiple priorities. Additional Information:- The candidate should have minimum 5 years of experience in Business Requirements Analysis.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
3.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : SAP BRIM Subscription Order Management SOM Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education and good to have certification Summary :As a Business Analyst, you will engage in a variety of tasks that involve analyzing organizational processes and systems. Your typical day will include assessing the current state of business models, identifying customer requirements, and defining future states or business solutions. You will conduct research, gather data, and synthesize information to support decision-making and improve operational efficiency. Collaboration with various stakeholders will be essential as you work to align business objectives with technological capabilities, ensuring that the organization is well-positioned for future growth and success. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and maintain documentation related to business processes and system requirements. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BRIM Subscription Order Management SOM.- Strong analytical skills to assess business processes and identify areas for improvement.- Experience with process mapping and modeling techniques.- Ability to communicate effectively with both technical and non-technical stakeholders.- Familiarity with project management methodologies and tools. Additional Information:- The candidate should have minimum 3 years of experience in SAP BRIM Subscription Order Management SOM.- This position is based at our Bengaluru office.- A 15 years full time education and good to have certification is required. Qualification 15 years full time education and good to have certification
Posted 1 week ago
1.0 - 4.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Personal Insurance Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve collaborating with various stakeholders to gather and synthesize information, identifying customer requirements, and defining future business solutions. You will assess the current state of operations and work towards enhancing efficiency and effectiveness through strategic recommendations and innovative solutions. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and drive consensus among stakeholders.- Develop and maintain comprehensive documentation to support project initiatives. Professional & Technical Skills: - Sap Power Designer- Good understanding of data warehouse and ETL concepts- Good hands on with SQL and data analysis.- Must To Have Skills: Proficiency in Personal Insurance.- Strong analytical skills to assess business processes and identify areas for improvement.- Excellent communication skills to effectively convey complex information to diverse audiences.- Ability to work collaboratively in a team environment and manage multiple priorities.- Experience with process mapping and modeling techniques. Additional Information:- The candidate should have minimum 5 years of experience in Personal Insurance.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
navi mumbai, maharashtra
On-site
You are a Business Data Analyst with a combination of Data Analysis and Business Analysis skills, supporting cross-functional teams in delivering data-driven solutions. Your role involves collaborating with business stakeholders to gather and document requirements, analyzing and interpreting business processes for improvement, and designing system features and workflows. You will work closely with developers to ensure technical solutions meet business needs and support the project delivery lifecycle. Your responsibilities include performing data analysis using SQL and Excel, creating and maintaining process maps and documentation, and assisting in UAT planning and execution. You should have 2-4 years of experience in a Business Analyst or Data Analyst role, intermediate proficiency in SQL and Microsoft Excel, and a solid understanding of business process mapping and system design principles. Experience with agile or waterfall methodologies, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment are essential. Preferred qualifications include experience with Salesforce and Business Central, data visualization tools like Power BI or Tableau, and familiarity with tools such as JIRA, Confluence, Lucidchart, or Visio. As part of a global fast-growing company, you can expect a competitive salary and benefits, hybrid working arrangements, and a focus on wellbeing and work-life balance. Join a passionate team dedicated to delivering quality work and supporting your professional development.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
You will be providing functional support in the areas of HRMS systems administration, problem resolution, support, process mapping, and system testing. With 4-7+ years of experience in HRMS, you will be responsible for the full cycle implementation process, from understanding client business needs to delivering solutions as per user requirements. Your tasks will include interacting with the development team, conducting internal and client User Acceptance Testing (UAT), and ensuring project quality standards are met. In terms of support, you will troubleshoot HRMS software issues in a timely manner, liaise with business and technical staff for issue resolution, and ensure compliance with data management regulations. You will work with end users to document business requirements, maintain interfaces with HRMS systems, ensure data integrity and confidentiality, and provide training on HR software functionalities. Additionally, you will maintain support tracking, adhere to audit processes, ensure customer satisfaction, and explore ways to enhance workflow efficiency. Key competencies for this role include exceptional communication skills, the ability to build strong working relationships across all organizational levels, experience in developing learning and development solutions, strategic and operational proficiency, strong analytical skills, adaptability to a fast-paced and innovative environment, and the drive to implement ideas swiftly and decisively.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
At EY, you will have the opportunity to shape your future with confidence and succeed in a globally connected powerhouse of diverse teams. Joining EY means contributing to building a better working world. As a part of the EY- GDS TAX - PAS Rewards Staff/Advanced Analyst team, you will play a crucial role in managing the global workforce in today's fast-changing and highly disrupted environment. As a member of the Rewards practice, you will support clients in aligning their HR function with organizational plans while prioritizing employee experience. Your role will involve delivering high-quality work on global client projects, identifying trends, ensuring compliance with legal requirements, and driving effective client communication. To qualify for this role, you should have 1-2 years of experience in Total Rewards and consulting domain, a Masters degree in HR or equivalent postgraduate degree, and proficiency in Microsoft tools like Excel, PowerPoint, and Power BI. Additionally, experience in Total Rewards transformation programs and working as part of a global distributed team will be beneficial. The ideal candidate will possess strong communication and presentation skills, be proactive in managing ambiguity, and demonstrate high levels of integrity and commitment. You should also be open to national and international travel for client projects and have the ability to work both independently and as part of a team. EY is looking for professionals who are independent, self-motivated, proactive, and results-oriented. The role involves strategic planning to grow the team, providing world-class support services, and adapting to a fast-moving environment. EY offers a supportive and collaborative work environment with opportunities for professional development, skill enhancement, and career progression. Join EY in building a better working world by creating new value for clients, people, society, and the planet. As part of a globally connected network, you will have the chance to work on inspiring projects, receive coaching and feedback from engaging colleagues, and develop new skills to shape the future with confidence. EY values its employees" personal development and offers the freedom and flexibility to handle your role in a way that suits you best.,
Posted 2 weeks ago
13.0 - 17.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As an Accounts Receivable professional, you will report to the Head of Business Excellence at our office located in Airoli, Navi Mumbai. The role requires you to work in US/UK shifts from the office. Your primary responsibilities will involve leading the performance management of quality analysts, ensuring comprehensive quality coverage across various work scopes, and allocating work aligned with productivity goals and organizational guidelines. You will also be responsible for monitoring and enhancing the performance of quality analysts by identifying and improving areas of opportunity. Maintaining a minimum of 98% calibration of quality analysts with client quality standards is crucial, along with developing dashboards, conducting analyses, and establishing sampling methodologies for performance-indicative management information systems. Understanding and translating customer requirements into practical processes and managing customer complaints and concerns promptly are key aspects of this role. It is essential to consistently meet and exceed organizational Quality Management System (QMS) expectations and drive Business Excellence initiatives, including cross-functional and cross-geographical projects. You will play a pivotal role in tracking initiatives, coordinating internal and external audits for ISO certifications and internal processes, and implementing strong governance to oversee Operations Quality and Improvement projects. Supporting and leading strategic Lean, Six Sigma, and continuous improvement projects by providing data analytics, dashboards, and project coordination will be a key focus. Additionally, facilitating independent reporting practices, such as troubled account status and contractual metrics tracking, and generating measurable business impact through continual improvement initiatives are essential responsibilities. To be successful in this role, you should have a minimum of 13+ years of experience in US Healthcare Revenue Cycle Management (RCM), with at least 3 years in a quality function. Your current role should be at the Senior Manager level or above, managing quality teams in Medical Billing and Accounts Receivable. Strong team management and leadership capabilities, proficiency in change management and facilitation, excellent program and project management skills, a deep understanding of quality concepts and tools, and expertise in end-to-end process mapping and process improvement/re-engineering are essential skills required for this position.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
The primary responsibility of this role is to promote the Controls Integrity Management System (CIMS) and provide support to enhance staff control awareness. You will be required to identify new processes or changes and ensure compliance with all FCPA requirements. Additionally, you will assist the Business Manager with budgeting and planning activities, as well as ensure that controls catalogs are documented, updated, and approved as per the Business Manager's requirements. Your role will involve supporting various controls activities such as Audits, UIA Planning and coordination, Representation Letter Coordination, Controls Training for staff, maintaining training register, End User Computing Risk Assessments, and Access Reviews. You will also be responsible for updating and filing the Delegation Of Authority Guide (DOAG), FCPAs, MOCs, and Job Handover checklists. Furthermore, you will be tasked with coordinating the Management and Protection of Information (MPI) Monthly Inspection & Reporting, preparing and coordinating the development of controls documentation, and providing monthly OIMS updates. You will also be responsible for the monthly reporting of KPI Scorecards for OIMS & CIMS and creating awareness of Tools in developing OIMS System 10-1 for system practitioners. In addition, you will oversee the management of the central External Meetings Register and reporting process, act as the Departmental Records Contact, and distribute communications about Records Management within the team. You will also safeguard the department or business unit's vital records, organize and maintain physical and electronic records, and allocate retention codes according to the Records Retention Schedule. As the Focal point for all documentation and review processes for Departmental owned contracts, you will monitor Quality performance and adherence to contract Terms & Conditions. Administering contracts by monitoring Purchase Order/Agreement end dates and expenditures will also be part of your responsibilities. Moreover, you will raise Service Requisitions for Department/Business Units owned contracts/service providers and represent the Department/Vendor in contract development with Procurement. To qualify for this role, you must hold a Bachelor's Degree in Information Management, Business, Economics, or a related field. Prior experience in information and record management, administration, and data analysis is essential. Strong written, verbal, communication, and presentation skills in English are required, along with the ability to work effectively in a virtual, multi-cultural team environment. Strong leadership and interpersonal influencing skills, self-motivation, and proficiency in MS Excel and other Microsoft Office Products are also necessary. If you are interested in this position, please contact arunkumark@pantheon-inc.com for further information.,
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
haryana
On-site
You will play a crucial role in leading continuous improvement finance initiatives by applying Lean methodologies to enhance efficiency and accuracy in accounting and reporting operational processes. Your primary responsibilities will include partnering with finance stakeholders to assess current-state processes, facilitating workshops to drive process redesign, and supporting finance transformation projects by designing future-state workflows and change management strategies. Your expertise in Lean methodologies and tools will be instrumental in improving the efficiency, accuracy, and timeliness of finance operations. You will also be responsible for enabling and coaching finance teams to adopt continuous improvement practices, developing performance metrics and dashboards to track progress, and collaborating with cross-functional teams to implement end-to-end solutions. As the ideal candidate, you are required to have an undergraduate degree in business, operations, or engineering disciplines, providing a strong foundation in process optimization and Lean solutions. Additionally, you should possess a minimum of 7-10 years of experience in process improvement, with a solid understanding of finance operations and controls. A Lean Six Sigma certification, understanding of design thinking principles, and familiarity with digital platforms/solutions and RPA are crucial for this role. Your ability to influence and lead change in cross-functional environments, coupled with excellent communication, facilitation, and analytical skills, will be key to your success in this position. Proficiency in process mapping and improvement tools, strong analytical skills, and experience in managing multiple projects simultaneously are also essential qualifications. Above all, your commitment to fostering a culture of continuous improvement within finance teams will be fundamental in driving success in this role.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
jaipur, rajasthan
On-site
As an ERP Expert at Nine Jewellery, a prestigious luxury jewellery design and manufacturing company, your main responsibility will be to oversee and optimize the enterprise resource planning (ERP) systems. You will play a crucial role in bridging business processes with technology, ensuring seamless integration across manufacturing, supply chain, finance, and overall business operations. Your key responsibilities will include leading full-cycle ERP implementation, upgrades, and maintenance initiatives, specifically focusing on manufacturing, inventory control, procurement, and finance. You will be tasked with customizing ERP modules to align with jewellery manufacturing workflows and operational requirements, while also ensuring data integrity, security, and scalability. Additionally, you will analyze current manufacturing and supply chain processes, recommend workflow enhancements, and collaborate with cross-functional teams to streamline various operational aspects through ERP. Furthermore, you will serve as the primary point of contact for ERP-related matters for the manufacturing and operations teams, providing user support, troubleshooting, and tailored training. Integration with related systems such as finance, procurement, and inventory management platforms will be part of your role, along with designing and automating management reports, dashboards, and analytics to facilitate operational decision-making. You will also be responsible for vendor and compliance management, ensuring ERP workflows comply with regulatory requirements such as GST, hallmarking, and procurement standards. To qualify for this role, you should hold a Bachelors or Masters degree in IT, Computer Science, Business Administration, or a related field, along with at least 5 years of hands-on ERP experience. Exposure to jewellery or manufacturing-specific ERP solutions is a must, and you should have a strong understanding of manufacturing, supply chain, and finance processes within the jewellery or luxury goods industries. Proficiency in ERP configuration, SQL, database management, data visualization, and a proven track record of delivering ERP projects on time and within budget are essential. Excellent analytical, communication, and collaboration skills, along with a detail-oriented mindset focusing on continuous process improvement, will be highly valued. Desired attributes for this role include experience supporting jewellery manufacturing or luxury goods companies, the ability to translate business goals into technical ERP solutions, and relevant ERP platform certifications (SAP, Dynamics, Oracle). Knowledge of regulatory compliance related to GST, import/export, and quality standards in jewellery manufacturing is advantageous. In this position, you will report to the Operations Director and work closely with the Manufacturing, Supply Chain, Finance, and Senior Leadership teams. Joining Nine Jewellery offers you the opportunity to drive digital transformation in manufacturing and operations for a brand known for craftsmanship and innovation, play a pivotal role in operational excellence and system integration at a leading luxury jewellery manufacturer, and experience professional growth in a dynamic and high-performing environment. To apply for this role, please submit your CV and cover letter emphasizing your ERP expertise and relevant experience in jewellery manufacturing or related sectors to hr@ninejewellery.net. About Nine Jewellery: Nine Jewellery is an award-winning Jaipur-based company specializing in luxury diamond, polki, and colored gemstone jewellery, renowned for its fusion of tradition with innovation.,
Posted 2 weeks ago
10.0 - 15.0 years
35 - 40 Lacs
Bengaluru
Work from Office
Job Description Summary In this role, you will be crucial in executing Software Subscription product onboarding initiatives and supporting process excellence for the GEHC International region. You will collaborate closely with business stakeholders within various regions and SBUs, process leads, and cross-functional teams to refine onboarding workflows, improve efficiency, and establish key performance indicators (KPIs). Your ability to analyze, optimize, and standardize processes will be critical in ensuring a seamless onboarding experience while aligning with business priorities and regulatory requirements. GE HealthCare, a leading global innovator in medical technology and digital solutions, is committed to improving lives during critical moments. Join us to unlock your ambition, transform ideas into impactful realities, and contribute to a healthier world where every voice matters and every difference makes a difference. Job Description Job Description Roles and Responsibilities: Partner with cross-functional teams and regional business stakeholders to drive SaaS product onboarding, ensuring smooth execution and adherence to best practices. Develop and maintain structured process maps and guidelines that facilitate efficient onboarding of digital solutions onto the SaaS platform. Conduct fit/gap assessments to evaluate current processes, identify efficiencies, and recommend targeted improvements. Establish baseline KPIs, track performance metrics, and refine success benchmarks in collaboration with key business leaders. Work alongside process leads to document, refine, and enhance SaaS digital artifacts, ensuring they align with overarching strategic objectives. Ensure adherence to industry regulations, compliance frameworks, and internal governance policies while fostering continuous process enhancements. Engage with leadership and key stakeholders to align process standardization efforts with broader objectives. Monitor process performance, provide data-driven insights, and support ongoing refinements to enhance SaaS onboarding effectiveness. Collaborate with process analysts to maintain accurate documentation and improve visibility using tools like Celonis. Required Qualifications: Bachelor s degree in Business, Engineering, Information Systems, or a related field (Master s preferred) with 10+ years of overall experience. Minimum 3 years of experience in process improvement, digital transformation, or SaaS onboarding Excellent functional knowledge or domain knowledge like Finance, supply chain or services etc. Good in analytics skills with demonstrated expertise in defining, measuring, and refining KPIs to evaluate process effectiveness. Desired Characteristics: Excellent communication and leadership skills Proven experience in process improvement and digital transformation, with a strong track record of leading successful projects. GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you d expect from an organization with global strength and scale, and you ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-RS1 #Hybrid Relocation Assistance Provided: Yes
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
You will oversee the day-to-day operations, functions, and duties of GHRS to ensure adherence to service level standards and metrics, serving as the primary point of contact for clients. Your responsibilities will include ensuring ServiceCentral resolutions based on assigned access and providing other HR systems-related support. Additionally, you will lead and/or participate in ad hoc projects related to Human Resources and office-wide issues. By identifying explicit and implied client needs through probing questions and understanding requirements, you will drive change along with a detailed plan. In terms of people management, you will oversee adherence to defined processes in GHRS, lead process efficiency, monitor workload, and implement improvement projects. You will also identify opportunities for better team efficiencies and work with leaders to implement them. Providing immediate and specific constructive feedback and recognition evenly across your team will be a proactive approach you will take. Your role will also involve facilitating professional excellence through quality delivery of GHRS tasks, expertise in process mapping and designing. By sharpening your expertise and deep knowledge of HR issues, you will gain credibility in different areas. You will enrich processes, value-added services, and stay current on trends, including utilizing power tools for both internal and external customers. As for qualifications, you must have a Bachelor's degree, strong experience in an HR Shared Service Centre, and onboarding experience. While prior team lead experience is preferred, it is not required. Experience in using Oracle will be advantageous. Strong leadership skills, written and verbal communication skills, ability to plan and prioritize workload, use initiative, work under instructions, work independently or as part of a team with a can-do attitude, maintain good working relationships with colleagues across HR, provide high standards of customer care, demonstrate a methodical and organized approach, be a quick learner, self-motivated, flexible and adaptable to changes, have working knowledge of Excel and Word, willing to work North America hours, open to a hybrid work setup, and report to the BGC office are all essential attributes for this role. WTW is an equal opportunities employer.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
The ideal candidate for this role should have 2-4 years of relevant experience in drafting SOPs for business processes. You will be responsible for documenting current processes, identifying inefficiencies, and areas for improvement through process mapping. Additionally, you will reengineer workflows to enhance efficiency and performance, as well as develop clear and logical visualizations of business processes. Your role will involve leading or supporting initiatives focused on improving business performance through process optimization. To excel in this position, you must possess in-depth process knowledge and the ability to evaluate processes, recognize inefficiencies, and suggest enhancements based on industry benchmarks. Previous experience in drafting SOP documentation is a must, and familiarity with process modeling tools such as Visio, Lucidchart, or ARIS would be advantageous. Strong communication skills are essential for effective stakeholder communication, as you will be interacting with cross-functional teams and presenting your findings. The role may require flexibility in terms of travel for client engagements or project-related needs. Prior experience in consulting or internal transformation teams would be beneficial. Key personal attributes for success in this role include excellent analytical, interpersonal, communication, and presentation skills. You should also demonstrate strong time management abilities and be open to travel to different locations as required.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As the ERP Project Manager, you will be responsible for leading cross-functional teams in planning, executing, and finalizing ERP projects within specified deadlines and budget constraints. You will oversee the full lifecycle of ERP implementation, from requirement gathering and system design to testing, training, and post-go-live support, ensuring that the projects align with business goals and operational needs. Your key responsibilities will include defining project scope, goals, and deliverables, developing detailed work plans, schedules, budgets, and resource plans, as well as monitoring progress and making adjustments as necessary. You will be the primary point of contact for internal stakeholders and external vendors, conducting regular project meetings and ensuring stakeholder alignment and expectation management. Additionally, you will work closely with various departments such as finance, HR, production, and sales to document business processes, translate business needs into technical requirements, and review system designs for functional compliance. Managing ERP configuration, customization, integration, and data migration will also be part of your role, ensuring effective coordination between developers, consultants, and business users. Furthermore, you will be responsible for planning and overseeing User Acceptance Testing (UAT) and integration testing, preparing training materials, conducting user training sessions, and implementing change management and user adoption strategies. During the go-live phase, you will coordinate activities and cutover planning, monitor early-stage system performance, and provide support for issue resolution post-implementation. Your skills in user acceptance testing (UAT), project planning, stakeholder management, ERP implementation project management, training, testing, configuration and customization, change management, data migration, requirements gathering, system design, and process mapping will be crucial for success in this role.,
Posted 2 weeks ago
12.0 - 16.0 years
0 Lacs
karnataka
On-site
The role requires you to work in an agile manner with project stakeholders to analyze and synthesize information. Your expertise in understanding and analyzing business & technical problems, and ability to define and refine them into technical or system requirements will contribute to enhancing the quality and efficiency of solutions developed by the team. You will play a key role in ensuring an optimal end-to-end customer experience by leveraging your understanding of the underlying technology supporting business outcomes and working collaboratively as part of a team. As you develop your expertise, you will become the go-to person for analyzing both existing and new features. Key Requirements: - Minimum 12 years of experience supporting business and technical teams in eliciting, analyzing, communicating, and validating requirements for changes to business processes, policies, products, and information systems. - Proven experience as a business/system or technical analyst, translating business requirements into meaningful solutions with a focus on needs, feasibility, and impact. - Strong elicitation, requirements gathering, estimation, facilitation, and impact assessment skills with a balance between business process and technology considerations. - Proficiency in customer journey analysis, process mapping, and breaking down requirements into Features, Epics, User Stories, and Tasks. - Familiarity with Atlassian & Microsoft Office tools such as Jira, Confluence, MS Team, MS Office Suite, and Whiteboard. - Excellent communication, documentation, analytical, and troubleshooting skills. - Strong risk management capabilities and a self-starting, inquisitive nature. Desired Skills: - Ability to understand business problems and opportunities and recommend technical and business solutions to achieve organizational objectives. - Strong agile fundamentals and experience in hybrid agile/scaled agile delivery environments. - Experience in technology system modeling, system design, application performance, and infrastructure needs. - Track record of monitoring deliveries against program roadmaps and software delivery with a focus on continuous improvement. Interpersonal Skills: - Clear and concise communication style with strong verbal and written skills. - Effective presentation skills to lead workshops and drive outcomes. - Team leadership and stakeholder engagement capabilities. - Self-motivated, proactive, and collaborative approach. Your responsibilities will include requirements gathering, detailed business analysis, creating work items, conducting walkthroughs, implementing solutions, BVT documentation, and providing support where needed. The role offers ongoing professional and career development, a competitive rewards and benefits package, and opportunities for career growth in a learning organization. At iGreenData, we prioritize flexibility, so feel free to discuss how this role can be tailored to suit your needs.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
This role is a part of Enterprise Excellence CitiLean Reengineering Team based out of Gurgaon. The team runs key strategic programs based on business priorities and this role will be responsible for supporting and driving Global EE Lean programs. The team offers various key services including Revenue Enhancement, Operating Model and Process Optimization, Data Analytics, Project Management Framework, Digitization / Automation, and Training / Certifications. The EE CitiLean team collaborates closely with senior leadership to address strategic problem statements across the franchise. This role serves as a steppingstone to build strong re-engineering skills by leveraging data, having a deep understanding of processes, and developing solutions using core tech and emerging technologies. The ideal candidate will have a passion for problem-solving with a process-driven approach, analyzing data, and a strong aptitude for driving technology flexibility and solutions. It is essential for the candidate to have a keen interest in researching and staying updated on new and emerging industry-relevant technologies that could potentially impact or disrupt the financial industry. **Key Responsibilities:** **Process Re-engineering:** - Support and participate in process improvement initiatives using CitiLean methodologies such as Lean and Six Sigma. - Analyze existing processes to identify pain points, bottlenecks, and opportunities for optimization. - Implement process re-engineering solutions, including process maps, value stream maps, and future state designs. - Facilitate workshops and Kaizen events to drive process improvements. - Conduct root cause analysis to identify and address underlying process issues. - Develop and track key performance indicators (KPIs) to measure the impact of process changes. - Create compelling business cases and presentations to secure buy-in from stakeholders. - Mentor and coach junior team members on CitiLean principles and practices. - Assist in the development and implementation of mobilization plans for process improvement initiatives. **Data Analysis:** - Gather, analyze, and interpret data from various sources to support process re-engineering efforts. - Develop data-driven insights and recommendations to optimize processes and improve decision-making. - Create visualizations and dashboards to effectively communicate data insights. - Perform statistical analysis and modeling to identify trends and patterns in data while maintaining data quality and accuracy. - Conduct sampling studies, time and motion studies, and DILO (Day in the Life Of) analysis to gather data on current processes. - Prepare analysis reports to help stakeholders understand data analysis steps and make informed decisions. - Ensure quality assurance of imported data, collaborating with quality assurance analysts if necessary. - Develop and maintain data collection templates for accurate and timely data collection. **Core Tech:** - Develop and implement automation solutions using Core and Emerging technologies. - Customize automation solutions from use case identification through technical handover and implementation. - Write scripts and code in Python (including Flask, HTML, CSS, JavaScript) to automate tasks and integrate with systems. - Support the identification of automation opportunities and assist in building an automation book of work in partner areas. - Conduct Proof-of-Concepts (POCs) and develop Minimal Viable Products (MVPs) to demonstrate the value of automation solutions. - Research and evaluate new automation tools and technologies. - Support the implementation of best practices for automation development and deployment. **Required Skills/Experience:** **Process:** - Strong analytical and problem-solving skills. - Experience with process mapping and analysis tools. **Data Analysis:** - Proficiency in data analysis techniques and tools such as Excel, SQL, and statistical software. **Core Tech:** - Intermediate-level Programming experience in Python (including relevant libraries like Flask, Selenium, Pandas, NumPy). - Basic Programming knowledge of HTML, CSS, and Javascript. **Others:** - Excellent communication and presentation skills. - Ability to work effectively with cross-functional teams and senior leadership. - Strong project management and communication skills. **Desired Skills/Experience:** Candidates possessing the following skills/experience will be given preference: - Lean/Six Sigma certification. - Experience with machine learning and AI technologies. - Experience in the financial services industry. - Familiarity with data visualization tools (e.g., Tableau, Power BI). - Knowledge of relevant regulatory and compliance requirements. **Educational Level:** Bachelor's/University degree or equivalent experience. A graduate degree from a top-tier institution is preferred. **Required Travel:** Yes, up to 25-30% of the time based on business requirements. **Competencies:** - Highly motivated, organized, and methodical. - Logical, analytical, and rational thinker. - Demonstrated team player. - Willingness to continuously learn and adapt to new technologies and practices. Citi is an Equal Opportunities Employer.,
Posted 2 weeks ago
7.0 - 15.0 years
0 Lacs
karnataka
On-site
The Quality Assurance (QA) and Control Manager will oversee the planning, coordination, and execution of QA activities for a large-scale SAP ERP set up. This role ensures that SAP-Center of Expertise meet internal quality standards, industry best practices, and business requirements. The manager will also be responsible for designing and managing governance frameworks to monitor process improvements and maintain long-term operational excellence in ERP and enabled processes aligned to the strategic objectives of SAP-CoE. Define and implement a comprehensive quality assurance strategy and plan specific to the service management, specification and development of new functionality, project management, and operations. Develop and enforce quality standards, testing protocols, and documentation procedures across SAP modules. Conduct quality gate reviews on SAP-CoE projects. Monitor deliverables from SAP consultants, developers, and business stakeholders to ensure they meet agreed-upon quality criteria. Provide any special input reviewing the testing procedures and development and execution of testing strategies including Unit Testing, Integration Testing, User Acceptance Testing (UAT), and Regression Testing. Ensure qualitative process in defects management. Establish control mechanisms to ensure that implemented ERP processes are compliant with internal policies and external regulations. Work closely with BU/FU leads and business process owners to align SAP processes with organizational objectives and continuous improvement efforts. Define KPIs and dashboards to monitor process adherence and performance post-implementation. Implement and drive continuous improvements in SAP-CoE. Maintain quality Document management system. Identify, document, and manage quality-related risks. Conduct root cause analysis for defects or process failures and ensure corrective/preventive actions are implemented. Conduct periodic process Audits and implement corrective actions. Ensure Process compliance through effective documentation and process traceability. Provide regular QA status reports to management/steering committees. Facilitate workshops and meetings with functional teams to ensure quality awareness and continuous engagement. Act as a point of contact for QA/QC-related issues and escalate critical quality risks appropriately. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Bachelors or masters degree in information technology, Engineering, or related field. 15+ years of experience in large scale SAP ERP implementation with at least 7+ years in quality assurance/control in SAP/ERP projects. Strong understanding of SAP modules and implementation methodologies. Certification in Quality Management and SAP Quality Assurance. Knowledge in Data - Syniti, Informatica, SAP Data Intelligence, Testing - Worksoft Tricentris, Selenium, etc. Proven experience in enterprise process design, process mapping, and control frameworks. Proficiency in both spoken & written English language is required.,
Posted 2 weeks ago
3.0 - 15.0 years
20 - 25 Lacs
Hyderabad
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Sr Business Analyst In this role, you will: Lead, mentor and coach a team of co-located BAs Work with the Programme Manager to define and maintain the MAP Discovery & Analysis approach to projects. Ensure robust processes for reporting and effective documentation, governance control and reporting are in place for the project. Act as a conduit between the programme team and the business to support the creation of business cases, cost benefit analysis and high-level requirements. Work with business and technology owners to define and deliver requirements and priorities. Contribute to programme wide progress reporting for working and steering groups within IAM and SDI. Establish effective working relationships across other areas of HSBC including Product Owners, IAM Stakeholders and IT teams. Work with Architect and Design colleagues to ensure business outcomes are understood, represented and planned. Work closely with the development teams both on and offshore, to ensure the requirements are translated into deliverable increments. Build and maintain strong relationships with stakeholders. Support quality assurance colleagues to validate outcomes and benefits for our stakeholders and customers. Requirements Experience of SailPoint migratons Experience of working within a regulated environment Experience of IAM controls and processes including JML, recertifications. As-is To-Be process mapping and/or design experience. Experience within IAM or in the delivery of cyber related projects. Ability to conduct workshops, requirements gathering and high supporting documentation. Experience of supporting the delivery of significant change across technology, people and process. Good understanding of IAM products and controls capabilities and requirements. Ability to confidently drive and lead geographically disbursed team and pull them together to achieve common objectives. Strong stakeholder engagement and excellent communication skills of both technical and non-technical stakeholders Positive team player who can add value throughout the project lifecycle. Excellent written and verbal communication and presentation skills. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Posted 2 weeks ago
6.0 - 11.0 years
14 - 18 Lacs
Bengaluru
Work from Office
Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients acrossbanking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Location- Bangalore/Pune Work Mode - Hybrid Shift12.30 PM - 9.30 PM IST Experience - 6+ Years Role Description Key Job Responsibilities: Be able to train AI models (egGoogle Doc AI), doesn't need coding experience (D) Have exposure to document checking process (E) Be able to review logs and identify transactions/root cause that prevents STP (E) Translate data to > actionable insights egEnhancement CRs for tech to work on, Client exception report for educating clients (thru RMs), Procedural changes etc. (E) Perform first level testing for the requirements proposed (E) Be able to create process maps and user stories (E) Exceptional presentation skills (data visualisation / PowerPoint) (E) Experience with Tableau, Looker Studio would be added advantage, but someone with an experience of using other tools can easily learn these tools. (E) E - Essential; D- Highly Desirable STP Failure AnalysisReview transaction and document data to identify patterns and root causes of STP failures, including mismatches in documents or tech defects Cross-Functional CollaborationPartner with Ops and Tech teams to design and implement mitigation strategies for STP gaps, including systemic enhancements and automation of client exception handling. Process Mapping & Efficiency StudiesConduct time & motion studies to identify bottlenecks and inefficiencies. Experience with tools like Celonis or other process mining platforms is highly desirable. STP Metrics & BenchmarkingTrack and report STP performance against benchmarks. Drive improvements from current STP rates (e.g., 23% for mandatory docs) toward target states (e.g., 90100%). User Acceptance Testing (UAT)Lead and execute UAT cycles for Smart Doc enhancements, validating STP impact and ensuring readiness for production deployment by testing against high volume contributing client docs. Stakeholder CommunicationPrepare and deliver timely stakeholder packs summarizing STP improvement initiatives, outcomes, and next steps. Operational InterlocksAlign STP efficiency gains with Ops to ensure measurable FTE savings and process rationalization. Data Quality & Pre-ValidationSupport initiatives like Channel pre-validation and client education to improve input quality and reduce manual interventions. Raw data to actionable insightBe able to review data, draw down insights that translate to actionable task for (a) Clients, (b) Tech and (c) Ops, all aimed at eliminating rework and improving efficiencies.
Posted 2 weeks ago
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