182 Process Mapping Jobs - Page 3

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : SAP CO Management Accounting Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes to create documentation that guides the implementation of new processes and technologies. Your typical day will involve collaborating with various stakeholders to understand their needs, defining product requirements, and ensuring that the solutions developed align with the overall business objectives. You will engage in user and task analysis, translating business needs into actionable insights that drive process improvements and enhance operational efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and maintain comprehensive documentation of business processes and system functionalities. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP CO Management Accounting.- Good To Have Skills: Experience with process mapping and modeling tools.- Strong analytical skills to assess business processes and identify areas for improvement.- Ability to communicate complex concepts clearly to diverse audiences.- Experience in project management methodologies to ensure timely delivery of solutions. Additional Information:- The candidate should have minimum 5 years of experience in SAP CO Management Accounting.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

About the Role This role is pivotal in reshaping HR by leading complex transformation programs and driving process excellence. You will orchestrate large-scale initiatives from planning to delivery, managing scope, budget, risks, and stakeholders. Simultaneously, you'll analyze existing HR workflows, design optimized, user-centric future-state processes, and ensure alignment with strategic goals and enhanced employee experience. You will be a key driver of both strategic execution and operational efficiency within HR transformation. About the team The team drives process simplification and digital enablement across all HR domains, from recruitment to offboarding to enhance the employee experience and deliver measurable business outcomes through strategic transformation projects. We partner closely with HR Centers of Excellence, Business HR, HRIT, and external vendors to design and implement impactful solutions. You are Responsible for Process Expertise: Analyzing and documenting current-state ("As-Is") HR processes. Designing efficient, effective, and user-centric future-state ("To-Be") HR processes. Creating clear process maps, workflows, and supporting documentation (e.g., using BPMN). Identifying opportunities for process simplification, standardization, automation, and technology enablement. Data driven analysis for processes Collaborating with HRBPs, CoEs, HR Operations, and HRIT to gather requirements and ensure process validity. Providing process expertise into Business Requirements Documents (BRDs). Supporting the testing and implementation of new processes and related technologies. Ensuring designed processes and program outcomes contribute to an improved employee experience and align with business objectives. Program Management: Leading the end-to-end planning, execution, and successful delivery of large, complex HR transformation programs. Developing and managing integrated program plans (scope, schedule, budget, resources, dependencies). Proactively identifying, assessing, and mitigating program-level risks and issues. Managing relationships and communication with senior stakeholders (executive sponsors, HR/Business leadership). Managing the overall program budget, tracking expenditures, and overseeing benefits realization/ROI reporting. Establishing and managing program governance structures (e.g., steering committees, status reporting). Overseeing program-level vendor engagement and performance management input. Championing and integrating change management activities across the program. To succeed in this role you should have the following Proven experience in business process analysis, mapping, and re-engineering, ideally in an HR context. Strong understanding of core HR functions, processes, the employee lifecycle, and the HR technology ecosystem. Proficiency with process mapping tools and methodologies (e.g., Visio, Lucidchart, Draw I/O, BPMN, Lean, Six Sigma, Design Thinking). Data analysis for process parameters and metrics Significant experience in managing large-scale, complex programs, preferably within HR or business transformation. Deep understanding of program/project management methodologies (PMI, Agile). Exceptional leadership, influencing, and stakeholder management skills across all levels. Strong financial acumen (program budget management, forecasting, ROI tracking). Excellent analytical, problem-solving, and critical thinking skills. Expertise in risk identification, assessment, and mitigation. Experience leading or integrating change management within large programs. A user-centric mindset with a passion for improving employee experiences.

SAP Consultant role description: Requirements Gathering & Analysis: Collaborate with finance teams to understand journal entry processes, pain points, and compliance needs. Translate business requirements into SAP functional specifications. System Configuration & Customization: Configure SAP FI module settings related to journal entries (e.g., document types, posting keys, validations, substitutions). Support development of custom enhancements if standard functionality is insufficient -understanding of SAP table relations. Testing & Validation: Design and execute test cases for journal entry scenarios (manual, recurring, accruals, intercompany, etc.). Support User Acceptance Testing (UAT) and resolve defects. Training & Documentation: Create user manuals and training materials for finance users. Conduct training sessions and provide go-live support. Post-Go-Live Support: Monitor journal entry transactions and troubleshoot issues. Provide continuous improvement recommendations. Skills: Technical Skills: Strong knowledge of SAP FI module, especially General Ledger (GL) and Journal Entry processes. Experience with SAP S/4HANA is highly preferred. Understanding of integration points with other applications (e.g., Trintech, Mulesoft). Functional Skills: Solid understanding of accounting principles and financial reporting. Experience in process mapping, gap analysis, and solution design. Ability to write functional specifications for custom developments.

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Custody Data BA Principal responsibilities Collaborate with business partners, technology groups, suppliers customers to design best solutions for Tax in Securities Services. Define product and operations requirements and system goals through partnership with the relevant teams and end users. Filter, prioritize and validate complex material from multiple sources and perform other duties functions as assigned. Develop and document clear and detailed process maps, business requirements, implementation roadmaps as well as test plans. Work as a value stream under product component team to implement the designed solution. Analyse message specifications and define data models for standardization. Build and maintain strong working relationships with the product, operations technology teams. Consider the business implications of the application of solutions to the current business environment. to improve ways of working through regular retrospectives and engagement with project teams and partner functions Requirements Knowledge of Tax and Custody is a must. Experience with system development programme in agile / waterfall approach is a must. Experience in technology transformation is preferred. Strong analytical thought process with an ability to manage ambiguity and an aptitude for problem solving Strong written and verbal communication, and presentation skills, with the ability to articulate complex information clearly depending on audience (e. g. internal stakeholders, clients etc) Willingness to challenge and ask probing questions to validate priorities, proposed solutions and realisation of benefits. Flexibility in approach, and the ability to show initiative and respond quickly to changing situations. Thrives working in a fast-paced, dynamic environment working across different groups and time zones with ability to work autonomously while being mindful of when to seek guidance and approval Experience with delivering change in Agile frameworks: this may include formal qualifications and/or certified online courses and/or evidence of practical experience. Knowledge of Post Trade, Equities or Fixed Income within a Custodian or Broker Dealer environment for Settlements, or Asset Services is highly desirable but not essential for this role. Sound understanding of IT infrastructure and software development You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Description We are seeking a skilled SAP PLM Consultant with 7-11 years of experience to join our dynamic team in India. The ideal candidate will have a strong background in product lifecycle management, with hands-on experience in implementing and configuring SAP PLM solutions. You will play a crucial role in collaborating with various teams to ensure that our PLM processes are efficient, effective, and aligned with business objectives. Responsibilities Collaborate with cross-functional teams to gather requirements for SAP PLM solutions. Implement and configure SAP PLM modules to meet business needs. Conduct system testing, validation, and support user acceptance testing (UAT). Provide training and support to end-users on SAP PLM functionalities. Analyze and troubleshoot issues within the SAP PLM system and provide effective solutions. Participate in project planning and execution, ensuring timely delivery of project milestones. Develop and maintain documentation related to SAP PLM processes and configurations. Skills and Qualifications Bachelor's degree in Engineering, Computer Science, or related field. Minimum 7-11 years of experience in SAP PLM consulting or relevant role. Strong understanding of product lifecycle management processes and best practices. Proficiency in SAP PLM modules such as DMS, PDM, and Project Management. Experience with integration of SAP PLM with other SAP modules like MM, SD, and PP. Familiarity with SAP S/4HANA and its PLM functionalities is a plus. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills to work effectively with stakeholders. Ability to work in a fast-paced environment and manage multiple priorities.

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Analysis, Cucumber (Software) Good to have skills : Hands-on Exp. on SQL , . Jira (XRAY) and ConfluenceMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Research, gather, and synthesize information to drive business decisions. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead requirement gathering sessions with stakeholders.- Create detailed business requirements documentation.- Conduct gap analysis to identify areas for process improvement.- Facilitate communication between business and technology teams. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Analysis, Data Analysis & Interpretation, Scrum.- Strong understanding of project management methodologies.- Experience in process mapping and modeling.- Excellent communication and interpersonal skills.- Ability to prioritize and manage multiple tasks simultaneously.- Hands-on experience in SQL- Strong experience using Jira and Confluence.- Strong analytic skills.- Knowledge of all phases of IT software development and implementation life cycle.- Capable to effectively interact with technical team.- Team spirit - Like to explain and share knowledge.- Proactive with continuous improvement mindset.- Hands-on experience in API testing.- At least one experience using Jira XRAY for test cases.- Experience writing feature files in Cucumber format.- Comfortable using process diagram design tools such as Draw.IO or Visio.- Financial/banking industry knowledge is a strong plus. Additional Information:- The candidate should have a minimum of 12 years of experience in Business Analysis.- This position is based at our Mumbai office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Analysis, Data Analysis & Interpretation, Scrum Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Research, gather, and synthesize information to drive business decisions. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead requirement gathering sessions with stakeholders.- Create detailed business requirements documentation.- Conduct gap analysis to identify areas for process improvement.- Facilitate communication between business and technology teams. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Analysis, Data Analysis & Interpretation, Scrum.- Strong understanding of project management methodologies.- Experience in process mapping and modeling.- Excellent communication and interpersonal skills.- Ability to prioritize and manage multiple tasks simultaneously.- Hands-on experience in SQL- Strong experience using Jira and Confluence.- Strong analytic skills.- Knowledge of all phases of IT software development and implementation life cycle.- Capable to effectively interact with technical team.- Team spirit - Like to explain and share knowledge.- Proactive with continuous improvement mindset.- Hands-on experience in API testing.- At least one experience using Jira XRAY for test cases.- Experience writing feature files in Cucumber format.- Comfortable using process diagram design tools such as Draw.IO or Visio.- Financial/banking industry knowledge is a strong plus. Additional Information:- The candidate should have a minimum of 12 years of experience in Business Analysis.- This position is based at our Mumbai office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : SAP Commodity Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve collaborating with various stakeholders to understand their needs, conducting thorough research to gather relevant data, and synthesizing this information to propose effective business solutions. You will also assess the current state of operations and identify areas for improvement, ensuring that the future state aligns with both customer requirements and organizational goals. Your role will be pivotal in bridging the gap between business needs and technological capabilities, ultimately driving efficiency and innovation within the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and maintain comprehensive documentation to support project initiatives. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Commodity Management.- Strong analytical skills to assess business processes and identify areas for improvement.- Experience with process mapping and modeling techniques.- Ability to communicate effectively with both technical and non-technical stakeholders.- Familiarity with project management methodologies and tools. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Commodity Management.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Analysis, Data Analysis & Interpretation, Scrum Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Research, gather, and synthesize information to drive business decisions. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead requirement gathering sessions with stakeholders.- Create detailed business requirements documentation.- Conduct gap analysis to identify areas for process improvement.- Facilitate communication between business and technology teams. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Analysis, Data Analysis & Interpretation, Scrum.- Strong understanding of project management methodologies.- Experience in process mapping and modeling.- Excellent communication and interpersonal skills.- Ability to prioritize and manage multiple tasks simultaneously. Additional Information:- The candidate should have a minimum of 12 years of experience in Business Analysis.- This position is based at our Mumbai office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP FSCM Treasury and Risk Management (TRM) Good to have skills : SAP HANA CloudMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your typical day will involve collaborating with team members to ensure the successful implementation of software solutions, addressing any challenges that arise, and contributing to the overall enhancement of application functionality. You will also participate in maintenance activities, ensuring that existing systems operate smoothly while exploring opportunities for improvement and innovation. Key Responsibilities :1.Create proof of concepts with respect to functionalities in S4 HANA FSM Treasury and Risk Management area 2. Work with a team as a member or lead to deliver SAP S4 HANA FSCM Treasury and Risk Management projects 3. Able to plan, analyze, design, build, test deploy the agreed SAP FSCM TRM solution 4. Able to manage client and understand business requirements Technical Experience :1. Minimum 3 implementation projects experience with project experience in S/4HANA Training, User end experience do not count 2. Should have Hands- on experience in Preparing project Scope document, Business process study, Requirement analysis, Gap Identification, Business Blueprint, Process Mapping, Configuration, Functional and Technical Specifications Document, Test Case Document, Training Presentation, Configuration Guide and User Manual 3. SAP S/4 HANA certified will be an added advantage Professional Attributes :1 .Good Analytical and Problem-solving skills 2.Team Leading Handling Onsite/Offshore 3Good Soft communication and presentation skills Additional Information:- The candidate should have minimum 12 years of experience in SAP FSCM Treasury and Risk Management (TRM).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Willingness and ability to quickly adopt AI-powered development tools within IDEs such as GitHub Copilot, Amazon Q, or similar technologies to enhance productivity and code quality. Experience with containerization technologies, microservices architectures, and modern development practices. Knowledge of security best practices for cloud environments and experience with compliance frameworks.Hands-on experience with AWS Control Tower and Landing Zone Accelerator for multi-account governance and organizational management.AWS certifications such as Solutions Architect, DevOps Engineer, or Security Specialty. Experience with documentation tools like Confluence, SharePoint, or similar platforms. Background in technical training or knowledge transfer initiatives. Design, implement, and maintain scalable AWS infrastructure using Infrastructure as Code principles. Develop and optimize CI/CD pipelines using GitHub Actions and manage self-hosted GitHub Runners for enterprise-scale deployments. Collaborate with development teams to create robust, automated solutions that enhance developer productivity and system reliability.You will be responsible for applying Platform Engineering concepts to build internal developer platforms that abstract complexity while providing powerful capabilities to engineering teams. This includes creating reusable infrastructure components, establishing best practices for cloud resource management, and implementing monitoring and observability solutions across our AWS environment.Manage AWS multi-account environments using AWS Control Tower and Landing Zone Accelerator, ensuring proper governance, security, and compliance across organizational units. Create comprehensive documentation and process maps for all implemented solutions, and serve as a technical mentor by training team members and stakeholders on new systems and procedures.Participate actively in Agile Scrum ceremonies, contributing to sprint planning, daily standups, and retrospectives while managing technical work items through the development lifecycle. Collaborate with Product Owners and Scrum Masters to ensure technical deliverables align with business objectives and timelines.

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : Microsoft Dynamics 365 Operations Functional Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will engage in the analysis and design of innovative business processes. Your typical day will involve collaborating with various stakeholders to gather and document requirements, ensuring that the new processes align with organizational goals. You will also participate in user and task analysis, representing the business needs effectively while guiding the implementation of new technologies and processes. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate workshops and meetings to gather insights and feedback from stakeholders.- Develop comprehensive documentation that outlines business processes and requirements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 Operations Functional.- Strong analytical skills to assess business needs and translate them into functional requirements.- Experience in process mapping and documentation techniques.- Ability to work collaboratively in a team environment and manage cross-functional relationships.- Familiarity with project management methodologies to ensure timely delivery of solutions. Additional Information:- The candidate should have minimum 12 years of experience in Microsoft Dynamics 365 Operations Functional.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Document and Reporting Compliance Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities:1.Deep business process functional expertise. Developing E2E business process ,understanding the country specific statutory requirement, flow documentation based on discussion with business and requirement analysis. 2.Good team player and be able to lead a team to deliver activities efficiently and effectively. 3.Able to handle cross functional teams communication / co-ordination. Technical Experience:1.Minimum 1 E2E implementation projects exp in S/4HANA Accounting and good Finance functional expertise with 5-6 years of functional experience. 2.Should have understanding of E2E Finance business processes, Business process analysis and study Gap Identification, Business Blueprint, Process Mapping, Configuration, Functional and Technical Specifications Document, Test Case Document, Training Presentation, Conf Guide and User Manual 3.Good understanding of Document & Reporting Compliance (DRC) and hands on experience in E2E implementation of DRC Statutory Reports /E-Invoicing.4.Exposure to Localization or Country Specific Solutions-E-Invoicing/Taxation and well versed with taxation scenarios5.Experience in DRC Report extensibility is added advantage.6.Testing the system and its extensions or modifications7.Experience and knowledge in Taxes on Sales/Purchases; Withholding taxation, Month end process is must.8.SAP S/4 HANA certified will be an added advantage. Professional Attributes:Good Communication skills Qualification 15 years full time education

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : SAP TM Transportation Management Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes to create documentation for implementing new processes and technologies. Partner with the business to define product requirements and use cases, and participate in user and task analysis to represent business needs. Roles & Responsibilities:- Expected to be a SME with deep knowledge and experience.- Should have Influencing and Advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead process improvement initiatives to enhance operational efficiency.- Collaborate with cross-functional teams to drive business process optimization.- Develop and maintain process documentation and standard operating procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP TM Transportation Management.- Strong understanding of business process modeling and optimization.- Experience in defining product requirements and use cases.- Knowledge of process mapping and documentation.- Hands-on experience in user and task analysis.- Familiarity with business process automation tools. Additional Information:- The candidate should have a minimum of 15 years of experience in SAP TM Transportation Management.- This position is based at our Chennai office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : Application DesignMinimum 7.5 year(s) of experience is required Educational Qualification : Skilled in Microsoft Dynamics CRM Technical Summary :As a Business Process Architect, you will design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Develop innovative business process designs.- Conduct process improvement initiatives.- Lead process mapping and modeling activities.- Implement process automation solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical, Application Design- Strong understanding of process design methodologies.- Experience in process mapping and modeling tools.- Knowledge of quality management principles.- Ability to analyze and optimize business processes. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical.- This position is based at our Noida office.- Skilled in Microsoft Dynamics CRM Technical is required. Qualification Skilled in Microsoft Dynamics CRM Technical

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Broadcasting Media Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : MBA Summary :As a Business Process Architect, you will design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Develop innovative business process models.- Conduct process assessments and identify improvement opportunities. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong analytical skills for process design and optimization.- Experience in process mapping and documentation.- Knowledge of business process modeling tools.- Good To Have Skills: Experience in media production workflows. Additional Information:- The candidate should have a minimum of 12 years of experience in Broadcasting Media.- This position is based at our Pune office.- A MBA is required. Qualification MBA

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Document and Reporting Compliance Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities:1.Deep business process functional expertise. Developing E2E business process ,understanding the country specific statutory requirement, flow documentation based on discussion with business and requirement analysis. 2.Good team player and be able to lead a team to deliver activities efficiently and effectively. 3.Able to handle cross functional teams communication / co-ordination. Technical Experience:1.Minimum 1 E2E implementation projects exp in S/4HANA Accounting and good Finance functional expertise with 5-6 years of functional experience. 2.Should have understanding of E2E Finance business processes, Business process analysis and study Gap Identification, Business Blueprint, Process Mapping, Configuration, Functional and Technical Specifications Document, Test Case Document, Training Presentation, Conf Guide and User Manual 3.Good understanding of Document & Reporting Compliance (DRC) and hands on experience in E2E implementation of DRC Statutory Reports /E-Invoicing.4.Exposure to Localization or Country Specific Solutions-E-Invoicing/Taxation and well versed with taxation scenarios5.Experience in DRC Report extensibility is added advantage.6.Testing the system and its extensions or modifications7.Experience and knowledge in Taxes on Sales/Purchases; Withholding taxation, Month end process is must.8.SAP S/4 HANA certified will be an added advantage. Professional Attributes:Good Communication Skills Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Document and Reporting Compliance Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities:1.Deep business process functional expertise. Developing E2E business process ,understanding the country specific statutory requirement, flow documentation based on discussion with business and requirement analysis. 2.Good team player and be able to lead a team to deliver activities efficiently and effectively. 3.Able to handle cross functional teams communication / co-ordination. Technical Experience:1.Minimum 1 E2E implementation projects exp in S/4HANA Accounting and good Finance functional expertise with 5-6 years of functional experience. 2.Should have understanding of E2E Finance business processes, Business process analysis and study Gap Identification, Business Blueprint, Process Mapping, Configuration, Functional and Technical Specifications Document, Test Case Document, Training Presentation, Conf Guide and User Manual 3.Good understanding of Document & Reporting Compliance (DRC) and hands on experience in E2E implementation of DRC Statutory Reports /E-Invoicing.4.Exposure to Localization or Country Specific Solutions-E-Invoicing/Taxation and well versed with taxation scenarios5.Experience in DRC Report extensibility is added advantage.6.Testing the system and its extensions or modifications7.Experience and knowledge in Taxes on Sales/Purchases; Withholding taxation, Month end process is must.8.SAP S/4 HANA certified will be an added advantage. Professional Attributes:Good Communication Skills Qualification 15 years full time education

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Trade Finance Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will engage in a variety of tasks that involve analyzing an organization and designing its processes and systems. Your typical day will include assessing the business model and its integration with technology, as well as evaluating the current state of operations. You will work closely with stakeholders to identify customer requirements and define the future state or business solution. Additionally, you will conduct research, gather data, and synthesize information to support decision-making and strategic planning within the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate workshops and meetings to gather requirements and ensure alignment among stakeholders.- Develop and maintain documentation that outlines business processes, requirements, and solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Trade Finance.- Strong analytical skills to assess business processes and identify areas for improvement.- Excellent communication skills to effectively convey information to diverse audiences.- Experience with process mapping and modeling techniques.- Ability to work collaboratively in a team environment and manage multiple priorities. Additional Information:- The candidate should have minimum 12 years of experience in Trade Finance.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Process mapping of new products Mapping of new products in existing blocks Monitoring the progress of new RFP s Basic and detail engineering for new production blocks Coordinating with consultant for basic and detail engineering for new production blocks. Coordinating with different functions such as Production, SCM, Projects, PM, RD etc. for smooth implementation of new products. Process Safety evaluation of new products. Monitoring of new products during the manufacturing and note observations for further improvements. Preparation of batch plan for new products and monitor to closely to implement within time line. Work towards solvent recovery/recycle and re-use for the new products. B. Tech chemical engg

Key Responsibilities: Training Delivery & Facilitation: Conduct new hire training (NHT) and ongoing refresher training for sales agents in the donation process. Develop and deliver engaging, interactive, and practical training sessions that improve agents communication, persuasion, and sales skills. Train agents on handling objections, and building trust with potential donors. Ensure training aligns with business objectives, sales targets, and compliance guidelines. Conduct role-plays, mock calls, and live call assessments to enhance agent confidence and performance. Reporting & Continuous Improvement: Track training effectiveness through KPIs such as sales performance, retention, and quality scores. Provide regular reports and feedback to management on training outcomes and agent readiness. Qualifications & Requirements: Experience: 1 + years of training experience in BPO sales, or telesales. Sales Expertise: Strong understanding of sales techniques, and call handling. Communication Skills: Excellent verbal, written, and interpersonal skills. Training & Coaching: Experience in classroom training, coaching, and performance monitoring. Tech Savvy: Comfortable with CRM software, call monitoring tools, and reporting dashboards.

Overview The role is designed to lead and scale enterprise-wide process transformation through demand-driven automation, agile delivery, and strategic stakeholder alignment. It acts as the critical interface between business priorities and technical solutions, enabling innovation, simplification, and measurable impact across digital initiatives. Main objectives: Own and streamline the demand management process, ensuring timely prioritization and delivery of automation and digital solutions aligned to business objectives. Lead the design of secure, sustainable, and scalable automation solutions, while continuously expanding the organization's digital toolkit. Build and manage a structured enablement framework that empowers business users to develop solutions responsibly, supported by best-in-class governance practices. Champion a culture of experimentation and continuous improvement by collaborating across platforms, functions, and geographies. Act as the key liaison for business stakeholders, ensuring transparency, alignment, and change management throughout the project lifecycle. Define success metrics, track progress, and report on value realization-including productivity gains, cost savings, and process improvements-to senior leadership. Responsibilities Demand Management & Delivery Execution Lead Demand Intake & Prioritization - Own the end-to-end intake process for automation and digital solution requests, ensuring alignment with strategic priorities and resource availability. Champion Agile Delivery Practices - Apply agile methodologies to drive iterative, fast-paced delivery of digital solutions while adapting to evolving business needs and feedback. Ensure Seamless Handoff to Sustain Teams - Collaborate with sustainment teams to ensure smooth transitions, including documentation, training, and support models for all deployed solutions. Solution Architecture & Toolkit Expansion Architect Scalable Solutions - Design and validate scalable, sustainable, and secure automation and low-code solutions that meet business needs and align with enterprise architecture standards. Expand and Evolve the Digital Toolkit - Continuously evaluate and integrate new tools, platforms, and technologies to enhance the automation and digitization capabilities available to the organization. Citizen Developer Enablement & Governance Drive the Citizen Developer Agenda - Develop and own the strategy, framework, and enablement model for citizen developers-empowering business users to build compliant, high-quality solutions. Establish Governance & Best Practices - Define and implement standards, guidelines, and guardrails to ensure consistency, reusability, and control across all solutions-especially those developed by non-technical teams Culture & Collaboration - Foster a Culture of Innovation & Collaboration - Act as a bridge between platform, business teams, and functional leaders to promote experimentation, collaboration, and continuous improvement across digital initiatives. Stakeholder Engagement & Value Reporting Own Stakeholder Engagement & Communication- Serve as the primary point of contact for business stakeholders-ensuring timely updates, clear expectations, and effective change management throughout the project lifecycle. Track and Report Value Realization - Define key success metrics and regularly report on value delivered, including productivity gains, cost savings, and process improvements, to senior leadership. Innovation Introduce Emerging Technologies & Trends - Continuously scan the digital landscape for emerging technologies and automation trends, assessing their applicability and piloting innovative solutions to solve business challenges in new ways. People Management & Team Leadership Lead and Develop a High-Performing Team - Provide direction, coaching, and performance management for a team of Product Owners, Value Realization Analysts, and Communication Specialists-ensuring alignment to strategic objectives and individual growth. Identify challenges for team members while setting them up for success Drive Cross-Functional Collaboration and Accountability - Empower team members to take ownership of their domains while fostering collaboration across functions, ensuring product delivery, value tracking, and stakeholder communications are tightly integrated and consistently executed. Qualifications 10+ years of experience in Intelligent automation space including leading a group of demand management and solution architect analyst Higher education degree Computer Science, Computer Engineering, Mathematics. Management Information Systems, Finance, Accounting, Procurement, business or related field Must have a business process analysis and optimization mindset Well-versed with lean Six Sigma and other project methodologies Strong facilitation and presentation skills Willingness to travel 20% of the time RPA & Automation Technologies UiPath (preferred), Power Automate, Automation Anywhere - Experience designing, implementing, and scaling automations. Orchestrator & BOT Management - proficient with deployment, monitoring, and exception handling. Process Mining - Familiarity with tools like Celonis to identify automation opportunities and inefficiencies. Document Understanding / Intelligent Automation - Expert with OCR, ML/AI-based extraction, and cognitive services. Microsoft Power Platform Power Automate - Workflow automation, approval processes, system integrations. Power Apps - Custom app development (canvas and model-driven apps). Power BI - Interactive reporting and dashboards, DAX, data modeling. Dataverse / SharePoint / SQL - Data source integration and relational modeling. Business Analysis & Demand Management Requirement Gathering & Documentation - Ability to translate business needs into functional/technical specs. Process Mapping & Gap Analysis - Using tools like Visio or Miro. Agile / Scrum Frameworks - Backlog grooming, sprint planning, storyboarding. Prioritization Frameworks and scoring models for intake Governance & Risk Management Solution Review Frameworks - Ensuring consistency, scalability, and compliance of citizen- and IT-led builds. Security & Compliance Awareness - Understanding of data privacy, DLP policies, access control. Change Management - Governance over solution lifecycle (intake ? build ? deploy ? sustain). Audit & Controls Enablement - Documentation and traceability for internal and external audits. Analytics & Reporting Power BI / Excel Advanced - KPI dashboards, performance tracking, value realization reports. SQL / DAX / Power Query - Data extraction, transformation, and performance optimization. People Management & Leadership Team Leadership - Leading cross-functional teams including Product Owners, Analysts, and Citizen Developers. Performance Management - Setting clear goals, providing feedback, and supporting career development. Coaching & Enablement - Mentoring team members to build technical and business acumen. Resource Planning - Aligning talent to demand and managing team bandwidth effectively. Collaboration & Conflict Resolution - Building a positive team culture and driving accountability. Executive Communication - Presenting updates, escalations, and outcomes to senior stakeholders.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Sys. Analysis Sr. Specialist to join our team in Bangalore, Karn?taka (IN-KA), India (IN). Requirement 1 (Offshore): Role Specifics : This resource is backfill on the Fixed compliance gaps project in regulatory. The incumbent BA has been moved onto a higher priority NDA'd project and this topaz is to provide backfill. Work will be liaise with business owners and stakeholders to document existing business process, conduct a gap analysis to see if there are any areas where VM is out of compliance with OFCOM rules. Then document the requirements for change to ensure compliance Key Skills : Stakeholder management, excellent interpersonal skills, process mapping and gap analysis, requirements management and documentation Key Experience : Regulatory experience (especially OFCOM), business process mapping, Waterfall and Agile project experience Responsibilities Business process design and improvement Mapping customer journeys Analyzing, documenting and managing business requirements and providing functional assurance Workshop planning and facilitation Change planning and conducting impact assessment BA deliverables planning and management Building, managing and validating Requirements Traceability Understanding of delivery methodologies such as waterfall and agile Communications planning and management General understanding of business systems and networks Preparing user acceptance test scenarios and scripts Producing and presenting reports, business cases and other client deliverables Assisting with the creation of presentations and other materials for end user training. Interacting with clients, both internal and external, to supply information. Primary and secondary research gathering. Able to demonstrate experience of working as a business analyst in a major consultancy and the ability to demonstrate core consulting values An understanding of core telecommunication business processes and appreciation of telecommunication & media market trends Excellent client facing skills Working collaboratively with clients to deliver a first class service Experience and understanding of end to end system integration deliveries A sound approach to problem solving and can adapt rapidly to changing situations. A very high standards of written, spoken and presentation skills in English Knowledge of the change control process and the ability to analyze change to minimize impact on requirements and implementation About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

About the role Youll be at the heart of developing and maintaining our sophisticated in-house commercial insurance products. You will have the opportunity to join one of our product teams and contribute to the development of functionality which generates real business impact. About the team Our team is responsible for the building products & solutions for Corporate Solutions business unit. We closely collaborate with other teams and colleagues around the globe in shaping up and developing products. Your responsibilities include Clarification of business requirements and translation of them into functional and technical specifications including business architecture, process maps, wireframes and data models Ensure functionality of the User Story is properly specified, and all required data and background analysis is available to the whole team Design and definition of related test cases and supporting the PO in the creation of acceptance criteria Engage with Platform Product Owners, Technology Leads, Business Process Managers, Business Architecture and the Data Office on the end-to-end consistency of system, process and information architecture. Anticipating and analyzing the needs of the customers to find solutions to address their problems Organizing the Product Backlog based on the prioritization provided by the Product Owner Own support of one or more business applications in production, fronting user requests and addressing them, or triaging to development team for more difficult cases. Prepare and maintain project documentation on the corporate Wiki About you Are you passionate about product development and technology? Are you eager to support business and serve as a value adding force to create an impact? This job is for you! You should bring the following skills and experiences 5+ years of experience as Requirements Engineer or in similar roles Excellent stakeholder management, communication and presentation skills Strong grasp of Agile methodologies and experience working in cross-functional product teams Proficiency in tools like Jira, or similar Agile management platforms like Azure DevOps Proficient in Visio or other process mapping tools, good knowledge of BPMN Experience with Commercial Insurance is a plus

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