2197 Process Mapping Jobs - Page 20

Role & responsibilities WE ARE HIRING FOR pROCESS DESIGN ENGINEER- BANGLORE PROJECT TYPE:OFFSHORE 9-15 YRS OF eXPERIENCE saranya.v@aarviencon.com Contact: +91 89768 77950 Preferred candidate profile

Role Overview: As a valuable member of the team at MetLife in Noida, India, you will be responsible for driving communication and governance, AI & Power Platform execution, continuous improvement & quality initiatives to enhance operational efficiency. You will play a crucial role in deploying automation solutions, integrating AI tools, and implementing Lean Six Sigma methodologies to optimize business processes. Key Responsibilities: - Develop and execute BE communication strategies to enhance visibility and engagement across business and technology teams. - Create impactful presentations, newsletters, and training content to promote BE initiatives and solution adoption. - Strengthen govern...

As a proactive and detail-oriented ServiceNow Business Analyst (ITSM), your role will involve working closely with stakeholders, process owners, and technical teams to gather, document, and validate business requirements for ServiceNow initiatives. You will be responsible for analyzing existing ITSM processes and recommending improvements leveraging ServiceNow capabilities. Your key responsibilities will include: - Working closely with stakeholders, process owners, and technical teams to gather, document, and validate business requirements for ServiceNow initiatives. - Analyzing existing ITSM processes (Incident, Problem, Change, Request, Knowledge, etc.) and recommending improvements levera...

Job Description At PwC, your role in managed services will involve focusing on a variety of outsourced solutions and supporting clients across numerous functions. You will help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. Your skills in project management, technology, and process optimization will be utilized to deliver high-quality services to clients. As part of managed service management and strategy at PwC, your responsibilities will include focusing on transitioning and running services, managing delivery teams, programmes, commercials, performance, and delivery risk. Your work will revolve aroun...

Experience : 1.00 + years Salary : INR 500000-900000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Hybrid (Noida) Placement Type : Full time Permanent Position (*Note: This is a requirement for one of Uplers client - Nuaav) What do you need for this opportunity Must have skills required: implentation, SaaS implementation, Customer Onboarding, Enterprise customer success, Remote Support, HRMS Nuaav is Looking for: Customer Onboarding - Executive / Sr. Executive Location: Noida / Hybrid | Department: Implementation & Customer Onboarding | Reports to: CX Lead Job Summary: We are seeking a proactive and customer-centric Customer Onboarding Manager to lead...

Summary Position Summary Consultant Tax Technology Consulting - Sirion - CLM The role of technology in legal functions is growing exponentially and allowing legal departments to transform how they improve their processes, increase efficiencies and transform the future of legal services delivery. If you are someone who thrives in navigating the growing legal transformation through a technology lens and partnering with passionate professionals to help companies achieve their objectives; then we would like to get to know you. Apply now! What You'll Do As a Consultant in Deloitte's Legal Business Services function, you will be a part of a team that provides an integrated approach to technology i...

Job Description The Senior Analyst, Transformation Customer Care will be pivotal in giving and delivering comprehensive process transformation initiatives within the Customer Care workstream. This includes overseeing the transformational funnel, collaborating with various stakeholders, supporting seamless migrations and transitions according to the Invest and Shift methodology. Overall, the Senior Analyst will play a key role in successful activity migration to GBS, achieving Customer Care efficiency targets and enhancing the customer experience. Key Responsibilities: Understand the transformation portfolio of the Customer Care workstream, drive and own key priority initiatives Support migra...

Role: Business Analyst (On?Site, India) Role & Responsibilities Lead requirements gathering with cross?functional stakeholders (product, engineering, sales, customer success) and convert business needs into clear user stories and acceptance criteria. Analyze transactional and product data to identify trends, root causes, and growth opportunities; build actionable dashboards and reports for leadership. Map, document, and optimize end?to?end business processes and workflows to reduce cycle time and improve SLA compliance. Coordinate and execute UAT and regression testing; validate deliverables against acceptance criteria and track defects to closure. Support backlog prioritization and sprint p...

Job Description Purpose of the role To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities. Accountabilities Identification and analysis of business problems and client requirements that require change within the organisation. Development of business requirements that will address business problems and opportunities. Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations. Support the creation of business cases that justify investment in proposed solutions. Conduct feasibility studies to determine the viability of proposed solutions....

Job description Key Responsibilities Lead end-to-end agile delivery of custom automation solutions from project kick-off to post-launch support. Collaborate with key users to map processes, understand pain points, and identify inefficiencies in their workflows. Design user-centric technical solutions that balance innovation, usability, and measurable impact on productivity, efficiency, and work quality. Act as product owner for deliverables, overseeing development, testing, and deployment to ensure alignment with client expectations. Standardise design practices and contribute to product enhancements by sharing client insights with internal teams. Own the success of solutions by conducting i...

Job Description: Map end-to-end field service processes Adhere to SOPs & workflows Ensure company quality standards across service Identify bottlenecks, delays, and errors in operations Conduct gap analysis between defined processes and actual practices. Recommend and implement improvements for faster service turnaround and reduced rework. Analyze customer complaints, service failures, and escalation data. Apply Quality Tools & Methodologies Six Sigma & Continuous Improvement Ensure decisions are data-driven, not assumption-based. Cross-Functional Collaboration & Training Support audits and compliance reviews by providing process and performance evidence. Skills Required: Knowledge of proces...

Role & responsibilities Gather, analyze, and document business requirements for Salesforce initiatives. Translate business needs into user stories, acceptance criteria, and process flows . Work closely with Salesforce admins/developers to design and validate solutions. Support UAT planning, execution, and defect resolution. Conduct gap analysis and recommend process improvements tailored to utility operations. Collaborate with cross-functional teams (Billing, Customer Care, Field Ops, IT). Prepare project documentation and assist in deployment/go-live activities. Preferred candidate profile Experience with Salesforce Energy & Utilities Cloud . Background with CIS systems (e.g., SAP IS-U, Ora...

Hiring Business Analyst (2–4 yrs, Ahmedabad). Gather & document requirements, create user stories/AC, work with PM/Dev/QA, support UAT, improve processes. Must know JIRA, SQL, BA tools, Agile, UI/UX & have strong communication. Required Candidate profile • 2–4 yrs as a Business Analyst • Strong skills in documentation, BA tools, JIRA, SQL, process flows • Understanding of Agile & UI/UX fundamentals • Excellent communication & stakeholder management

Company Description NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge. We like to be in the middle of the action. That's why you can find us at work ...

Role Overview: You are a specialist in a process, workstream or area in Mondelz International Digital Services, working to support impeccable service operations. Your main responsibility will be to ensure that service level agreements and obligations are met by using your in-depth process and service knowledge. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. Additionally, you will provide input for training materials, ensure compliance with company policies and the law, analyze exceptions, offer process improvement recommendations, and lead the continuous improvement process for the team. Key Responsibilities:...

Role Overview: As an RPA Business Analyst at Wipro Limited, your role involves liaising and bridging the gap between customers and the Wipro delivery team. Your primary responsibility is to comprehend and analyze customer requirements, articulate them to the delivery teams, and ensure the right solution is provided to the customer. You will play a crucial role in gathering requirements from an RPA perspective, integrating parameters, preparing due diligence, and assessing ROI for potential RPA cases. Your role will also involve mapping the current processes and identifying opportunities for automation and process improvement. Key Responsibilities: - Have 4+ years of experience as a Business ...

Role Overview: You will play a crucial role as a Workday Business Analyst with expertise in Workday HCM or Workday Finance modules. Your primary responsibility will be to facilitate communication between business stakeholders and the technical Workday team to ensure smooth system operations, process alignment, and successful implementation of new features. Key Responsibilities: - Collaborate with HR, Finance, and IT departments to gather, analyze, and document business requirements for Workday modules (HCM / Financials). - Translate business requirements into functional specifications and design documents. - Assist in configuring, testing (unit, UAT, regression), and deploying Workday enhanc...

Role Overview: At Capgemini Invent, you will be part of a team of inventive transformation consultants who blend strategic, creative, and scientific capabilities to deliver cutting-edge solutions to clients. As a seasoned professional, your role will involve driving innovation and efficiency in product and systems engineering, while demonstrating client empathy, cost-conscious execution, and inspirational leadership. Your focus will be on leading impactful consulting engagements within the Intelligent Industry space. Key Responsibilities: - Lead consulting engagements within the Intelligent Industry space, developing business cases and concept presentations to communicate the value of connec...

You will be joining Levers for Change as an Analyst, where you will play a crucial role in providing objective advice, expertise, and guidance to clients to achieve project targets. You will report to the Associate Consultant or Engagement Manager and collaborate closely with the client to map processes, identify areas of improvement, and drive implementation of solutions. Your responsibilities will span various industries and functions, requiring entrepreneurial skills and project-based work. **Key Responsibilities:** - Map current processes & control systems - Identify gaps & areas of improvement - Develop new/ modify existing processes/ control systems - Drive the client to implement agre...

The Product Analyst will be a hands-on team member, responsible for partnering with development teams and facilitating the end-to-end delivery of work Day to day activities include writing epics and user stories; defining testing scripts and acceptance criteria; and creating process maps and flows understands the architecture or at least has some basic knowledge of it Role requires who can implement and develop new features and requirements Should write new epics and user stories independently Candidate should have extensive experience operating in an Agile environment across the product development lifecycle and be comfortable bringing together cross functional teams to define requirements

Excellent communication skills with minimum 6 months US voice process experience Candidates can share their cv at - hr1.samconsultants@gmail.com Whats app us -8087741069 Perks and benefits One-Side Drop+1 time meal Rotational shift

Summary Position Summary Consultant Tax Technology Consulting - Sirion - CLM The role of technology in legal functions is growing exponentially and allowing legal departments to transform how they improve their processes, increase efficiencies and transform the future of legal services delivery. If you are someone who thrives in navigating the growing legal transformation through a technology lens and partnering with passionate professionals to help companies achieve their objectives; then we would like to get to know you. Apply now! What You'll Do As a Consultant in Deloitte's Legal Business Services function, you will be a part of a team that provides an integrated approach to technology i...

Summary Position Summary Consultant Tax Technology Consulting - Sirion - CLM The role of technology in legal functions is growing exponentially and allowing legal departments to transform how they improve their processes, increase efficiencies and transform the future of legal services delivery. If you are someone who thrives in navigating the growing legal transformation through a technology lens and partnering with passionate professionals to help companies achieve their objectives; then we would like to get to know you. Apply now! What You'll Do As a Consultant in Deloitte's Legal Business Services function, you will be a part of a team that provides an integrated approach to technology i...

Summary Position Summary Consultant Tax Technology Consulting - Sirion - CLM The role of technology in legal functions is growing exponentially and allowing legal departments to transform how they improve their processes, increase efficiencies and transform the future of legal services delivery. If you are someone who thrives in navigating the growing legal transformation through a technology lens and partnering with passionate professionals to help companies achieve their objectives; then we would like to get to know you. Apply now! What You'll Do As a Consultant in Deloitte's Legal Business Services function, you will be a part of a team that provides an integrated approach to technology i...

POSITION SUMMARY: Senior Manager / Director - Operational Excellence: Onity Group Inc. is hiring visionary, hands-on leaders to drive enterprise-wide Business Transformation and Process Excellence. Reporting to the VP of the Operational Excellence CoE, you'll shape our process and technology landscape to boost efficiency, customer engagement, and competitiveness. We seek thinkers and builders Lean Six Sigma experts who thrive as individual contributors while guiding cross-functional squads. You'll scan value streams (macro), tackle root causes (micro), and design improvements spanning re-engineering, optimization, and automation (RPA, IDP/OCR, low-code, APIs, analytics, AI/GenAI). From disco...