467 Process Mapping Jobs - Page 2

Key Accountabilities and main responsibilities Strategic Focus Help to define business problems via in-depth investigation and gathering of technical and non-technical information Outline detailed requirements for a solution and ensure the delivered solution meets those business requirements Apply creative thinking and work collaboratively with teams to solve business challenges Traceability between the technical and functional requirements and the development and then testing of same in case of Technology Projects Operational Management Gather, validate and document business requirements/use cases. Analyse data to inform / validate opportunities and requirements Model business processes and identify opportunities for process improvements. Assist with production of specifications that implement the behaviours described by the Project Working from the features and needs defined by the project vision, identify requirements/user stories, and use cases that describe the scope of the project Support/perform functional testing, investigating and feeding back issues to Developers Ensure that testing is appropriately documented, with evidence recorded Provide input to and/or support business readiness to ensure smooth implementation and transition to BAU Create business level user acceptance criteria for each feature from baseline requirements Identify stakeholders and facilitate discussions or workshops with the purpose of eliciting and understanding stakeholder needs, requirements, and priorities Collaborate with business and technical stakeholders to understand requirements and their priority Facilitate workshops Contribute to ensuring high quality standards through peer review and quality assurance of documents and deliverables. Identify stakeholders and facilitate discussions or workshops with the purpose of eliciting and understanding stakeholder needs, requirements, and priorities Understand the customer experience, how they may use the product/service and how that will influence both your Business and Technical Requirements Apply creative thinking and work collaboratively with teams to solve business challenges, further supporting the documentation of clear, concise and accurate requirements. Developing, maintaining, and improving Analyst methodologies and processes ie. Contribute to Continuous improved Developing dashboards, graphics, and reports for Portfolio consumption on relevant matters, such as Requirement/Epic/Story cut through Analyse backlogs and be aware of upcoming works, potential Analysis synergies that can be created between projects within the portfolios for efficiency gains Store and Host the Business Requirements and Technical requirements in a way that continually builds out the knowledge base for future project use Chair and facilitate a centre of excellence for the Analyst roles across the division Make portfolio level recommendations pertaining to work place continuous improvement opportunities, role efficiency gains, as we'll as other aspects of delivery as and when the opportunity arises People Leadership Provide leadership to team members and peers through collaboration, mentoring and knowledge sharing Driving the resolution of issues through engagement of peers and stakeholders across project and business functions Hold self and team accountable for results with a strong focus on delivering value Build productive and professional relationships with key stakeholders, other cross-functional team members and Senior Leadership roles Governance Risk Identify issues, risks and benefits of existing and proposed solutions and outline business impacts Drive business improvements through visibility of ongoing quality issues and initiatives Review team working practices/procedures to identify opportunities to improve quality or productivity The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes 8 years of Experience into Business Requirements and Technical Requirements we'll-practiced and experienced in project management fundamentals and how the Analyst role contributes to them (estimation, project planning, resource planning, issue management, risk management, change management, communication planning) Demonstrated ability to lead others either formally or informally to achieve outcomes Demonstrated experience in Technical Writing, Process mapping Procedure documentation and improvement initiatives Excellent written and verbal communication skills Strong analytical and problem-solving skills Strong facilitation and presentation skills Strong organisation and planning skills Tertiary qualifications in IT, Business or a related discipline Passionate about solving customer and business problems Working knowledge of work management tools like JIRA, Confluence, etc we'll conversant with Agile and waterfall methodologies Good domain knowledge of Capital markets (Superannuation and Investment Administration) Strong focus on business requirements, user stories, process (re)engineering and creation/management of project artefacts Ability to work with both business and technical stakeholders at varying levels of seniority and experience Ability to manage own time, working independently and seeking guidance from others where required to meet specified objectives within given deadlines Strong expertise in MS Visio - Mandatory

Our client, a leading healthcare services provider, is seeking a Salesforce Health Cloud Business Analyst to join their team. As a Salesforce Health Cloud Business Analyst, you will play a crucial role in the integration and enhancement of Salesforce Health Cloud within the organization. Your responsibilities will include leading requirements-gathering sessions with key stakeholders from clinical, administrative, and IT teams. You will analyze and document current and future business processes, develop detailed User Requirement Documents (URD), and process flow diagrams. Conducting gap analysis to identify areas for improvement and system enhancements will be a key part of your role. You will collaborate with IT teams to ensure seamless integration of Salesforce Health Cloud with existing systems and facilitate user acceptance testing (UAT) to ensure alignment with business goals. A solid understanding of HL7/FHIR specifications and experience in defining message exchange between CRM and EMR/EHR systems will be essential for this role. You will support change management initiatives, user training sessions, and ensure data integrity and security in line with healthcare compliance standards. Monitoring and reporting on project milestones to ensure timely delivery of key objectives will also be part of your responsibilities. In addition to your technical responsibilities, you will manage Master Data integrity with upstream and downstream systems, user access rights and privileges, and build processes to support Business Continuity Management. You will also oversee the process for user feedback collection, bugs, issues, and change release management. To excel in this role, you should have a Bachelor's degree in Computer Science, Information Technology, Healthcare Management, or a related field. 3-5 years of experience as a Business Analyst, preferably in healthcare technology or CRM implementation, is required. Strong knowledge of Salesforce Health Cloud, experience in process mapping, and system integration are essential. Familiarity with Health Management Information Systems (HMIS) and healthcare workflows is a plus. Excellent communication, documentation, and stakeholder management skills are crucial for success in this role. You should have experience in conducting gap analysis, developing user requirement documentation, and knowledge of healthcare data privacy and compliance regulations (e.g., HIPAA). The ability to work in cross-functional teams, manage multiple priorities, and hold Salesforce certifications (e.g., Salesforce Administrator, Health Cloud Consultant) will be advantageous.,

As an Experienced Lean Six Sigma Manager, you will play a crucial role in leading and implementing continuous improvement initiatives within our organization. Your primary responsibility will be to drive operational excellence, enhance process efficiency, and cultivate a culture of continuous improvement by applying Lean, Six Sigma, and Project Management methodologies. Your key tasks will include leading Lean Six Sigma projects aimed at optimizing business processes, reducing waste, and elevating productivity and quality standards. You will be expected to identify improvement opportunities, including potential automation enhancements, through detailed process mapping, data analysis, and feedback from stakeholders. In addition to project leadership, you will be in charge of implementing organization-wide initiatives from a continuous improvement perspective. This will involve providing training and mentorship to team members on various Lean Six Sigma tools and techniques such as DMAIC, Value Stream Mapping, 5S, and Kaizen. Managing a portfolio of continuous improvement projects will be a core part of your role, ensuring their successful and timely delivery while achieving the intended benefits. Collaboration with cross-functional teams will be essential to drive effective change management and ensure alignment with the organization's strategic goals. As a client-facing improvement expert, you will act as an external consultant, analyzing existing processes, identifying improvement opportunities, designing and executing enhancement strategies, conducting workshops and training sessions, preparing documentation, and reporting outcomes to stakeholders. Monitoring and reporting on project results, savings, and performance metrics to senior leadership will also be part of your responsibilities. Furthermore, you will facilitate root cause analysis and problem-solving workshops and continually refine the Lean Six Sigma strategy to align with evolving business needs. **Essential Qualifications:** - Graduation in any discipline - Proven track record of successfully leading Lean Six Sigma projects with measurable results - Strong analytical skills with proficiency in tools like Minitab, Excel, or other statistical software - Excellent communication, leadership, and facilitation abilities - Experience in change management and stakeholder engagement **Desired Skills:** - Familiarity with ISO standards, quality management systems, or regulatory environments - Project management certification (e.g., PMP) - Experience in client-facing consulting projects **Technical Qualifications:** - Lean Six Sigma Black Belt certification In summary, as an Experienced Lean Six Sigma Manager, you will be at the forefront of driving continuous improvement initiatives, optimizing processes, and fostering a culture of excellence within our organization. Your ability to lead projects, engage stakeholders, and deliver quantifiable results will be instrumental in our pursuit of operational efficiency and quality enhancement.,

You are a dynamic and results-driven Continuous Improvement Manager responsible for leading and implementing process improvement initiatives within the organization. Your role is crucial in enhancing efficiency, reducing costs, and boosting overall productivity by applying Lean, Six Sigma, and other continuous improvement methodologies. The ideal candidate possesses a strong analytical mindset, a collaborative approach, and a proven track record of delivering measurable results. As the Continuous Improvement Manager, your key responsibilities include developing and executing the organization's continuous improvement strategy aligned with business objectives. You will identify, prioritize, and drive process improvement initiatives to enhance efficiency and reduce waste. Analyzing current processes to identify bottlenecks, inefficiencies, and areas for improvement is also a core part of your role, along with leading Kaizen events, value stream mapping (VSM), and root cause analysis (RCA) sessions. In terms of project management, you will be managing multiple improvement projects simultaneously, ensuring timely delivery and measurable results. This involves developing project charters, setting timelines, and monitoring progress against defined goals. Utilizing data-driven approaches to measure performance (KPIs) and identify improvement opportunities is crucial, as you will present findings and recommendations to senior management through reports and dashboards. Furthermore, as a Continuous Improvement Manager, you will mentor and coach teams on Lean, Six Sigma, and other methodologies to foster a culture of continuous improvement. Collaboration with cross-functional teams (e.g., production, quality, supply chain) to implement changes is essential. Designing and delivering training programs to build employee capability in Lean, Six Sigma, and problem-solving tools is also part of your role, promoting a continuous improvement mindset across all levels of the organization. Ensuring the sustainability of improvements by documenting and standardizing all process changes into Standard Operating Procedures (SOPs) is a critical aspect of your responsibilities. You will monitor the long-term success and sustainability of implemented solutions, focusing on key performance indicators (KPIs) such as reduction in production downtime, increase in Overall Equipment Effectiveness (OEE), decrease in defect rates or quality issues, time saved through process improvements, and cost savings achieved from waste reduction. Qualifications for this role include a Bachelor's degree in Industrial Engineering, Mechanical Engineering, Operations Management, or a related field, with a Master's degree considered a plus. You should have at least 5 years of experience in process improvement, manufacturing operations, or a similar role. Technical skills required include proficiency in Lean, Six Sigma, and other continuous improvement tools and methodologies, strong data analysis skills using tools like Excel, Power BI, or Minitab, and experience with ERP systems and process mapping tools. Leadership and communication skills are essential for managing cross-functional teams and driving change effectively. Analytical thinking is crucial in using data and statistical tools to identify problems and design solutions, with a detail-oriented mindset and strong problem-solving abilities. Adaptability is key to managing multiple priorities in a fast-paced environment and overcoming challenges and resistance to change. The organization offers a competitive salary and performance-based bonuses, along with opportunities for professional growth and advancement in a collaborative and innovative work environment.,

As a Lead in contact centre operations at Cortex, you will be responsible for managing the day-to-day operations of our contact centre in Chennai (WFO) during the 12:30pm - 9:30 pm shift. With 8-10 years of experience, we are looking for someone who has a strong background in Zendesk or similar platforms, proficient in customer service data analysis, and proven experience in leading a team. Your role will involve supervising agents to ensure KPIs and SLAs are met, handling escalated complaints, and providing effective resolutions. You will be tasked with developing strategies to enhance productivity, quality, and customer satisfaction. Additionally, you will gather and translate business requirements into reports or system configurations, as well as build and maintain dashboards, reports, and documentations. To excel in this role, you should be skilled in dashboard and report creation using Excel or MS Office, have experience with process mapping and optimization, possess strong communication skills, and be familiar with agile tools like JIRA or confluence, scrum, and SAFe. Understanding contact centre KPIs such as FRT, CSAT, AHT, and resolution Rate is essential for success in this position. If you meet these qualifications and are ready to take on this exciting opportunity, apply now by clicking the "Easy apply" option and uploading your updated resume. For any further queries, feel free to reach out to Aishwarya.K, Business HR - Day recruitment, at +91 7358049679. Join us at Cortex Consultants LLC (US) | Cortex Consulting Pvt Ltd (India) | Tcell (Canada) and be part of a dynamic team across the US, India, and Canada. Remember, "The secret of getting ahead is getting started.",

Job Description: Position Overview We are looking for an experienced Business Process Consultant to join our ServiceNow practice, specializing in Customer Service Management (CSM), Hardware Asset Management (HAM), and IT Service Management (ITSM). The ideal candidate will have at least 5 years of relevant experience, a ServiceNow Certified System Administrator (CSA) certification, and a demonstrated ability to deliver compelling product demos. This is an onsite role based in Noida. Key Responsibilities Analyze, design, and optimize business processes especially for CSM, HAM, and ITSM on the ServiceNow platform. Lead and participate in ServiceNow workshops with process owners, stakeholders, and technical teams to capture requirements and identify opportunities for improvement. Deliver engaging and effective ServiceNow product demonstrations to clients and internal teams. Translate business needs into ServiceNow solutions, including process documentation, workflows, and best practices. Guide and support implementation teams to ensure delivery aligns with business objectives and process standards. Evaluate and recommend enhancements based on ServiceNow&aposs latest features and platform advancements. Train end-users and provide go-live support as needed. Requirements Immediate joiners are welcome. Experience: Minimum 5 years in business process consulting, with a strong track record in CSM, HAM, and ITSM domains, preferably on ServiceNow. Certification: ServiceNow Certified System Administrator (CSA) is mandatory. Expertise: Strong understanding of ITIL processes, digital workflows, asset management, and customer service transformation. Technical Skills: Capability to perform functional configurations, requirements gathering, and process mapping on ServiceNow. Demo Skills: Proven ability to deliver clear, persuasive ServiceNow demonstrations to diverse audiences. Collaboration: Strong communication skills, stakeholder management, and the ability to bridge the gap between business and technical teams. Location: Must be able to work onsite in Noida, NCR region. Preferred Qualifications Additional ServiceNow certifications (e.g., ITSM, CSM, HAM specialty). Experience in large-scale ServiceNow implementations. Show more Show less

Description We are seeking a Senior Business Analyst to join our dynamic team in India. The ideal candidate will have significant experience in business analysis, with a proven track record of delivering data-driven insights and strategic recommendations. This role requires strong analytical skills, the ability to work collaboratively with various stakeholders, and a passion for driving business improvement initiatives. Responsibilities Work across business units to gather and analyze business requirements for cross-departmental projects. Interpret requirements (oral and written) into technical program specifications. Industry experience in insurance domain (Auto, Home, Property & Casualty) with experience on Policy Admin Systems. Create complex software requirements; document and manage them throughout the software development lifecycle. Evaluate proposed system changes on complex applications to determine effort, impact, and project timeline. Consider system capacity, limitations, and operating time while completing assignments. Participate in analytical activities throughout the software development lifecycle. Have full technical knowledge of all phases of applications systems analysis including but not limited to program design, testing, debugging, documenting, configuring, installing, etc. Self-monitor assignments to report status to project teams and management. Responsible for project completion and user satisfaction on complex assignments. Use system and business knowledge to optimize delivery and quickly resolve issues. Translate complex business and system needs for developers. Drive quality improvements - measure, monitor and analyze production quality trends. Ensure complex system solutions provided meet business needs. Skills and Qualifications 10-20 years of experience in business analysis or related field. Proficient in data analysis tools such as SQL, Excel, and Tableau. Strong understanding of business processes and project management methodologies. Excellent communication and interpersonal skills to work with cross-functional teams. Ability to analyze complex data sets and extract meaningful insights. Experience with Agile methodologies and tools like JIRA or Trello.

As an experienced HR professional with a Masters/MBA/PGDM in HR/Human Resource Management and 3 to 7 years of relevant experience, you will be responsible for leading/supporting shared service documentation projects, testing projects, process design, process mapping, and business requirement gathering. Your role will require you to stay updated with key HR trends and apply them in real-time across HR processes. You should have deep consulting/operation experience in critical HR processes and be comfortable working on projects that operate across different time zones. Your ability to interact effectively across organizational levels, contribute as a team member, and build internal networks will be crucial in this role. Additionally, you should be adept at working both independently and collaboratively with professionals at all levels. Your responsibilities will include interacting with clients and subject matter experts through various communication channels such as face-to-face interactions, video conferences, teleconferences, and emails to understand client processes and address business problems. The role will require you to adapt to change and ambiguity, showcasing strong analytical, problem-solving, and interpersonal skills. To excel in this position, you should possess excellent written and oral communication skills and be proficient in MS Office applications, specifically MS Word, Excel, PowerPoint, and Visio. If you believe you are a suitable candidate for the above role, please send your current dated CV with the following details - Name as Per PAN, Current CTC, Expected CTC, and Notice Period/LWD/Joining Time to caroline.sheba@visionyle.com. This is a full-time position that requires in-person work at the specified location.,

The responsibilities for this role include capturing requirements, analyzing data, and defining processes. You will collaborate with platform and application teams globally to gather Secrets Management requirements. Engaging key stakeholders from various areas such as Identity and Access Management, Architecture, Cyber Security, and Global Business will be crucial in defining a target operating model for Secrets. Additionally, you will interact with all regions, including Highly Regulated countries, to capture specific Secrets Management requirements. Your role will also involve preparing detailed requirements documentation for approval by senior stakeholders. To excel in this role, you should have experience in requirements gathering within a technical environment, including DevOps, Jenkins, and CI/CD Pipelines on both Cloud and on-premise infrastructure platforms. A solid technical understanding while working with infrastructure and application teams is essential. Strong skills in data analysis and process mapping are required, along with previous hands-on experience in an IAM or PAM migration project. You must have a proven track record of collaborating with technical, Cybersecurity, and operations teams, and possess a good technical understanding of IAM and controls capabilities and requirements. Experience in defining or supporting IAM Control Frameworks is preferred. Strong stakeholder engagement and organizational skills, coupled with excellent communication abilities, are key for success in this position. Being a positive, proactive team player within a large program is vital. Desirable skills for this role include previous experience in Secrets Management, working with global teams, and familiarity with Agile methodologies, as well as knowledge of JIRA and Confluence.,

You have 8 to 12 years of experience in the field of Identity and Access Management. As an IAM Architect, your responsibilities include having hands-on experience with various IAM tools such as Azure, Okta, ForgeRock, PingFederate, SailPoint, Saviynt, CyberArk, Delinea, Beyond Trust, and One Identity. You should have a good understanding of concepts like CIAM, Identity Governance, Privileged Access Management, and Enterprise SSO. Your role involves integrating IAM solutions with in-house and third-party applications for Single Sign-On (SSO), Federation, provisioning, deprovisioning, and custom workflows. You will work on enabling legacy and modern identity providers like AD, ADFS, Azure AD, certificates, and PKI for management by IAM tools. Furthermore, you will oversee the development and lifecycle management of services related to Identity Governance Administration services. It is essential to support the business in ensuring IDAM control outcomes are met for IT Assets/Services and provide expertise on group control operation to manage residual risk effectively. Your responsibilities also include executing the IDAM Control Exceptions (ICE) process and tooling, monitoring and managing the operating effectiveness and residual risk of IT Assets/Services, and implementing enhancements to control processes by collaborating with key stakeholders. Additionally, you will support the business in using control tools, troubleshoot issues, and provide training. Seeking opportunities to enhance, streamline, and automate processes is crucial. Communication with stakeholders throughout the process is necessary. The ideal candidate should have experience in Cyber Security and IAM controls, technical and architectural skills, and the ability to make timely decisions based on relevant information. Role-relevant qualifications such as CISSP, CISM, or CISA are desirable. You should have a proven track record of delivering within schedule, working with auditors and regulators, strong data analytical skills, process mapping skills, and be accountable for deliverables. If you meet these requirements and are interested in this position, please share your CV at Puja.Singh@ltimindtree.com.,

At EY, you'll have the opportunity to shape a career that reflects your unique qualities, supported by a global network, inclusive environment, and cutting-edge technology to empower you to reach your full potential. Your distinctive voice and perspective are valued at EY in our pursuit of continuous improvement. Join our team and contribute to creating an exceptional experience for yourself while driving positive change in the working world for all. As a Business Analyst for a prominent consulting project with a retail client, you will be instrumental in developing and executing an ERP Data Governance strategy and Master Data Management (MDM) framework. Your role will involve supporting both the high-level design and detailed design phases of a transformative project that incorporates systems such as SAP S/4HANA and Blue Yonder. Your expertise in business analysis, data governance, and retail industry knowledge will be crucial in conducting workshops, outlining processes, and providing actionable insights. Collaborating closely with the Director of Technology Consulting and an MDG technical expert, you will play a key role in aligning people, processes, and technology to meet the client's data governance and MDM objectives. Key Responsibilities: - Lead workshops with business and IT stakeholders to gather requirements, define data governance policies, and establish MDM strategies for retail-specific data domains. - Document and design master data-related processes, ensuring alignment with business needs and technical feasibility. - Analyze existing data structures, processes, and system integrations to identify opportunities and provide recommendations to support the ERP Data Governance and MDM strategy. - Act as a liaison between business units, IT teams, and technical resources to ensure project objectives are met. - Create high-quality deliverables including process maps, requirement specifications, governance frameworks, and reports tailored to different audiences. - Collaborate with the MDG technical resource to translate high-level designs into detailed MDM solutions. - Assist in planning, tracking, and executing project milestones, adapting to evolving client needs. Required Skills & Qualifications: - 5+ years of experience as a Business Analyst, focusing on data governance, MDM, or ERP implementations. - Proven track record in retail industry projects, preferably with exposure to systems like SAP S/4HANA, MDG, or Blue Yonder. - Strong understanding of MDM concepts, data flows, and governance frameworks. - Proficiency in process modeling tools and documentation standards. - Excellent communication, facilitation, problem-solving, and project management skills. - Bachelor's degree in Business, Information Systems, or related field. - Relevant certifications such as CBAP, PMP, or MDM-specific credentials are advantageous. Preferred Qualifications: - Previous consulting experience in a client-facing role. - Hands-on experience with MDG or similar MDM platforms. - Knowledge of retail ERP integration challenges. - Exposure to data quality analysis or profiling. Join EY in its mission to build a better working world by creating value for clients, society, and fostering trust in the capital markets. With a global presence and diverse teams leveraging data and technology, EY assists clients in growth, transformation, and operational excellence across various areas including assurance, consulting, law, strategy, tax, and transactions. Join EY today to be part of a team that seeks innovative solutions for the complex challenges of our world.,

You are a skilled Business Analyst / Project Manager with expertise in Secrets Management, Identity & Access Management (IAM), and technical platforms such as DevOps, CI/CD pipelines, and Cloud infrastructure. Your role is critical in driving requirement gathering, stakeholder engagement, and the adoption of secrets management solutions across global business units and regions. You will collaborate with application, infrastructure, and platform teams to gather technical and business requirements related to Secrets Management. It is essential to define and document use cases, ensuring alignment with IAM and cybersecurity standards. Coordination with stakeholders across Cybersecurity, Cloud Services, Architecture, IAM, and Global Functions is required. Your responsibility includes capturing and documenting regional and country-specific requirements, including those in Highly Regulated Countries (HRCs). You will prepare and gain approval for detailed requirements documentation from senior stakeholders. Acting as a central liaison between the program and stakeholders, you will ensure delivery milestones and adoption plans remain on track. Analyzing processes and data flows to identify areas for improvement and automation is a key aspect of your role. Additionally, you will support the delivery and integration of secrets management tooling across global teams. Your required skills and experience include proven expertise in requirements gathering within technical environments such as DevOps, CI/CD, or infrastructure. A strong understanding of Secrets Management, IAM/PAM solutions, and related controls is necessary. You should have experience working with application and infrastructure teams in enterprise environments, possess strong data analysis, process mapping, and documentation skills, and demonstrate the ability to manage complex stakeholder relationships and drive cross-functional collaboration. Familiarity with Agile methodologies and tools such as JIRA and Confluence, along with a solid understanding of cybersecurity principles, IAM controls, and compliance, are essential. Preferred skills for this role include experience with Secrets Management tools like HashiCorp Vault, CyberArk, or AWS Secrets Manager, previous experience working with global teams and multi-region initiatives, and familiarity with highly regulated environments and compliance-driven projects. If you possess the skills mentioned above and are ready to take on the responsibilities of this challenging and rewarding role, we encourage you to apply and become a valuable member of our team.,

As a Business Analyst - Testing and Quality Assurance at HSBC, you will play a crucial role in gathering, challenging, and documenting requirements for various projects. Your work will directly contribute to process improvements, system enhancements, and the successful implementation of new initiatives. By conducting thorough needs assessments through stakeholder interviews, workshops, and data analysis, you will ensure that all business requirements are meticulously captured and documented. Your responsibilities will include creating and maintaining clear and concise documentation such as business requirements documents (BRDs), user stories, and process flow diagrams. You will also be expected to challenge requirements as a key part of the intake process, ensuring that all aspects are thoroughly reviewed and validated. To excel in this role, you should have a Bachelor's degree in Business Administration, Computer Science, or a related field, along with at least 5 years of experience as a Business Analyst within a Quality Assurance function. Your proven track record in eliciting, documenting, and managing business requirements, coupled with strong analytical and problem-solving skills, will be essential for success in this position. Excellent written and verbal communication skills are a must, as well as proficiency in process mapping and analysis tools. Familiarity with project management methodologies such as Agile and Waterfall, along with strong leadership and mentoring abilities, will further enhance your effectiveness in this role. The ability to thrive in a fast-paced and dynamic environment is also crucial for this position. Join HSBC and discover how your contributions as a Business Analyst - Testing and Quality Assurance can have a real impact. Your dedication to excellence and attention to detail will be valued as you help drive the success of the organization and contribute to fulfilling the hopes and ambitions of individuals worldwide. Personal data held by the Bank regarding your employment application will be handled in accordance with our Privacy Statement, which is accessible on our website. Issued By HSBC Electronic Data Processing (India) Private LTD,

The HR Shared Services Global Process Owner (GPO) is responsible for driving global Hire to retire process standardization, transactional efficiency, organizational capability, process performance, and a prioritized roadmap of all global HR processes in partnership & alignment with HRLT. You will analyze policy with policy-owner, streamline processes to support policy, and establish key performance indicators for the global HR processes. You will specialize in driving value through process oversight, improvement, and integration to ensure consistent and successful delivery services with a focus on process efficiencies and a model for reducing the cost to operate. As the GPO, you will own an end-to-end process across functional silos, geographic areas, and boundaries. Your responsibilities will include: - Designing and governing the Hire to retire process taxonomy and design, process monitoring, and process improvement. This involves defining the L1 - L4 process taxonomy, mapping the process, identifying key areas for improvement, implementing improvement initiatives, and monitoring and measuring these initiatives with HRSS CI team. - Building best-in-class, standardized processes to create a competitive advantage, developing supporting process documents, and identifying gaps between global and regional processes with plans to close these gaps while considering legal and regulatory requirements. - Establishing and maintaining partnerships with HR and Technology partners, being recognized as the process expert and owner within and across the HR function. - Providing HR process expertise for shared service migrations, business integrations, and M&A activities. - Monitoring user compliance and tracking the adherence to required processes. - Supporting system implementation/enhancement initiatives impacting HR processes and establishing process change control for all HR processes. - Conducting process analysis, benchmarking, and setting operational SLAs and KPIs for process optimization. - Creating a pipeline of process-related improvements and opportunities, driving process automation, and building business cases to quantify the cost and value of process opportunities. Required Skills: - Bachelor's degree in a human resources or business-related field (Graduate degree desirable). - Transformation and process design experience with Oracle HCM system. - Program and project management experience. - Proficiency in process knowledge, process mapping, and subject matter expertise. - Experience with process mapping tools like Microsoft Visio and strong data analytics and excel skills. - Business acumen, strategic thinking, and strong stakeholder management skills. - Ability to manage competing initiatives, meet critical deadlines, and be self-managed. Preferred: - Formal continuous improvement (e.g. Lean/Six Sigma) certification desirable. About Us: Weatherford is a leading global energy services company that partners with customers to optimize resources and assets. Joining Weatherford means being part of a community driven by core values and innovation. Together, we celebrate successes, grow, and create innovative solutions for our customers. Individually impressive, together unstoppable - We are One Weatherford.,

As a seasoned professional in risk management, internal audit, and process modelling, you will be responsible for leading and managing a team of process modellers and instructional writers. Your primary goal will be to ensure that the services provided by your team meet stakeholder expectations and NAB standards consistently. Supporting key stakeholders and 2nd line risk partners in executing essential processes related to process modelling and instructional writing activities will be a crucial aspect of your role. This includes reviewing and endorsing various dashboards and collaborating with Process &/ Model owners, Change teams, DCO, project teams, and SMEs to contribute towards divisional targets. You will play a significant role in developing and maintaining a positive team culture while fostering an agile delivery mindset. Conducting coaching sessions with team members and designing training programs/workshops on process modelling and instructional writing will be vital to enhance team awareness and maturity. Furthermore, your contribution to the development of Centre of Excellence (COE) practices will involve working with the broader squad to continuously enhance standard processes, tools, and templates. Your focus will be on uplifting capability within COE and across Enterprise Operations, with the ultimate goal of achieving PACE accreditation. Proactively monitoring process risk and assurance requirements to ensure compliance within the agreed Risk Appetite and timely management of any non-compliance issues will be part of your responsibilities. Identifying process optimisation and automation opportunities from process models and driving best practices and consistency across the enterprise in process modelling and instructional writing activities will be key focus areas. To excel in this role, you should have at least 15+ years of experience in risk management, internal audit, and/or process modelling, along with a tertiary qualification in an aligned discipline. Post Graduate qualifications would be desirable. Your experience in Banking and Financial services, managing and leading teams, knowledge of control design, risk assessment, and process modelling standards will be critical. Demonstrated expertise in Lean & Six Sigma methodologies, process mapping tools like MS Visio and Signavio, and process documentation such as Standard Operating Procedures is necessary. Your ability to influence, strong problem-solving skills, stakeholder management capabilities, inquisitive and critical thinking approach, and proficiency in autonomously organizing and facilitating workshops with Subject Matter Experts will be essential for success in this role.,

Description We are seeking an experienced SAP PPQM Consultant to join our team in India. The ideal candidate will have a solid understanding of production planning and quality management processes within SAP. This role requires collaboration with various departments to enhance system functionality and improve overall manufacturing efficiency. Responsibilities Collaborate with cross-functional teams to analyze and improve production planning processes. Implement SAP PPQM modules to optimize manufacturing operations. Provide support in troubleshooting issues related to production planning and quality management. Conduct training sessions for end-users on SAP PPQM functionalities. Prepare and maintain documentation related to system configurations and processes. Monitor system performance and recommend improvements as needed. Skills and Qualifications Bachelor's degree in Engineering, Information Technology, or a related field. 6-9 years of experience in SAP PPQM module implementation and support. Strong understanding of production planning processes and quality management systems. Proficiency in SAP ERP systems and related tools. Experience with business process mapping and requirements gathering. Excellent problem-solving skills and the ability to work under tight deadlines. Strong analytical skills with attention to detail. Effective communication skills, both verbal and written.

Greetings from Sun Technologies. Position: Senior Process Analyst Years Of Experience: 7+Years Work Location: HBR Layout, Bangalore (work from office) Job Type: Permanent/Fulltime Position Interview Mode : In-Person Shift Details: 2 PM TO 11 PM (Drop cab with dinner from company) Process Analyst duties and responsibilities Develop comprehensive process documentation, including workflows, knowledge articles, and self-service guides, to support company operations in staff augmentation and IT project services. Gather and document business & process requirements for projects & processes aimed at process improvement and automation through IT systems and capabilities. Facilitate process workflow to collaborate on process enhancements and automation opportunities. Analyze information and trends to confirm that process outputs achieve desired results and that services meet agreed-upon service levels. Identify process-related issues and risks, bringing inconsistencies and problems to management's attention promptly. Conduct internal operational audits to ensure process adherence and conformance. Participate actively in problem resolution, providing insights and recommendations for effective solutions. Develop clear and detailed process maps and business requirements documentation to support process improvements. Support the organization's Management Review system (e.g., ISO, ISMS) by providing necessary process documentation and analysis. Qualifications : Bachelor/ Master Degree in Business Management, Information Technology, or a related field. Proven experience as a Process Analyst or in a similar role, with a focus on process improvement and automation. Strong analytical and problem-solving skills, with the ability to assess complex processes and identify improvement opportunities. Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders. Proficiency in process modelling and analysis tools, such as Microsoft Visio. Attention to detail and a data-driven approach to decision-making. Ability to manage multiple projects simultaneously and meet deadlines. Experience with quality management systems and standards (e.g., ISO, CMMI) is a plus. Should be able to work both on Technical & Non-Technical processes and work with all levels of organization Previous working experience as a Business Analyst or Process Analyst for 7 to 9 years If interested please share updated resume to chandanap@suntechnologies.com, appreciate for references.

Set up and manage the Project Implementation Unit for a 5-year duration. Improve access for businesses and beneficiaries to e-government services. Undertake Business Process Re-Engineering (BPR) and Government Process Re-Engineering (GPR) for identified service areas. Study existing business processes and organizational structures of government departments. Prepare as-is process maps and workflow charts to identify duplications and inefficiencies. Analyze gaps and propose to-be processes, including layers of decision-making, time analysis at each level, and required documentation. Ensure improved and efficient delivery of G2G (Government to Government), G2B (Government to Business), and G2C (Government to Citizen) services.

Set up and monitor the smooth functioning of the upgraded RTS portal. Oversee district and divisional websites for proper dissemination of RTS-related information, including services and designated officers/appellate authorities. Ensure system integration of various IT platforms, especially those related to government service delivery. Conduct technical and business requirement analysis, including process mapping and data modeling. Use automation and integration tools like Microsoft SQL and PowerShell to facilitate seamless data flow. Collaborate with consultants and project teams for Government Process Re-engineering (GPR) efforts. Ensure IT systems are compliant with government security and operational standards. Provide technical documentation, training support, and troubleshooting assistance. Incorporate relevant feature enhancements in the upgraded RTS portal based on MSCRTS directives through the authorized vendor. Monitor and facilitate integration with independent departmental portals of the State government. Coordinate the collection and consolidation of data from various portals.

Description Operations is at the heart of Amazons customer experience and differentiation Our ambition is to be the earths most customer-centric business and set the industry standard for customer innovation and experience The GSRC Amazon Customer Excellence System (ACES) Team is responsible for driving step-change improvements in the performance of Amazons Global Solutions and Risk Compliance space The Program Manager will work on identified big initiatives / projects/ opportunities across the different Programs owned by Operations Risk Compliance vertical The PM will go through the complete project lifecycle Problem definition, Scoping the problem out, Designing Solutions, Testing/ Piloting, Rollout of solutions as well as ensuring sustaining the change The PM will need to collaborate across multiple stakeholders within GSRC such as operations, capacity planning, learning & development as well as external teams such as tech partners, program teams towards project delivery This is a fast-paced, challenging and deadline driven environment We expect the members of the ACES team can develop their careers by progressing to more senior roles within the team or by moving into numerous challenging and sought-after leadership roles in ORC field, The Program Manager will work closely with the Sr Manager PE/ ACES, within GSRC, to deliver on the following: Work closely with operations and program team to identify areas for improvement Scope the problems out to define root cause bridge, quantification of root causes, identifying key levers to solve as well as prioritize the root causes basis severity Design solutions for fixing gaps keeping in mind pros/ cons, short term/ long term, other external changes upcoming, define expected results in terms of input, output, control metrics, Test/ Pilot solutions to assess the solutions ability to deliver goals/ iterate solutions Rollout across the program/ across programs, track compliance (define ramp plan, ensure training materials, coordinate with on-boarding/ nesting for trainings) Design effective ways of ensuring sustainability, Basic Qualifications Bachelors Degree in Engineering or Science-based subject Relevant project and people management experience in either Business Consulting, compliance, operations, or Supply Chain Relevant experience in operational, process, and performance improvement projects including process mapping and process re-design Relevant experience across the full project lifecycle: analysis, design and implementation Relevant experience in communicating complex concepts with ability to influence diverse audience at different levels Relevant experience of analyzing and distilling down complex operating models and identifying where the value and opportunity is Relevant experience in complex change management projects which involves stakeholders that can be skeptical/resistant to change Preferred Qualifications MBA Experience dealing with ambiguity, and proficiency of hypothesis-led problem solving Experience in operating at both a strategic and operational level Experience in taking unpopular positions with ability to influence senior stakeholder Relevant experience in driving complex initiatives with limited oversight Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI Karnataka Job ID: A3032533 Show

As a Senior Manager in Finance, you will play a crucial role in coordinating with various internal and external stakeholders to ensure smooth financial operations. You will report to the Deputy General Manager Record to Report and work closely with the Business & Corporate Finance team, Site Team, Various function team, Bankers, Statutory Auditors, and Internal Auditors. To be successful in this role, you must have a B.Com/M.Com qualification along with 10-12 years of relevant post-qualification work experience, particularly in offshore finance GCCs and manufacturing companies" finance teams. You should have expertise in transitioning accounting processes from overseas sites and a strong knowledge of SAP, with experience in SAP Hana being preferred. Your analytical skills should be top-notch, allowing you to effectively analyze numbers and identify correlations. Attention to detail, excellent interpersonal skills, and the ability to work in a team-oriented environment are essential qualities for this role. You should also have a strong background in creating a high-performance culture, employee engagement, and customer-centricity. Proficiency in Microsoft Office applications, especially Excel and Word, is a must. Your responsibilities will include coordinating with the internal bill processing team, ensuring proper invoice coding, researching discrepancies, reviewing open query reports, analyzing budget variances, and reconciling balance sheets. You will also assist in month-end closing procedures, prepare financial reports, and support internal and external audits. In this role, you will be a part of Piramal Pharma Limited (PPL), a company that offers a diverse portfolio of products and services across global facilities. Piramal Group values inclusive growth and ethical practices, providing equal employment opportunities based on merit. Join us in our journey of organic and inorganic growth, driven by core values and a commitment to excellence.,

Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With over 125,000 employees spread across 30+ countries, we are driven by curiosity, entrepreneurial agility, and the desire to create lasting value for our clients. Our purpose is to pursue a world that works better for people, serving and transforming leading enterprises, including the Fortune Global 500, through our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the role of Assistant Vice President Wealth Operations. As the Assistant Vice President, you will play a crucial role in providing strategic direction and leadership for the Capital Markets and Wealth Management operations, ensuring alignment with the overall business objectives. Your responsibilities will include collaborating with executive leadership to develop and execute plans for optimizing wealth operations efficiency. You will articulate and tailor the value proposition based on client needs and Genpact's differentiation. Leveraging your in-depth knowledge of capital markets, you will drive innovative solutions and identify opportunities for business growth. Staying abreast of market trends, regulatory changes, and emerging technologies affecting the industry will be essential. Furthermore, you will lead and mentor a high-performing team, fostering a culture of collaboration, accountability, and continuous improvement. You will harness digital tools and technologies to enhance trade operations, driving transformation by implementing automation and data analytics solutions. Collaboration for new deal processes, including solutioning, pricing, due diligence, transition, and stabilization, will be a key aspect of your role. Additionally, you will drive digital transformation initiatives within the wealth operations domain and serve as a senior partner concern point for resolving customer and internal issues. The qualifications we seek in you include proven experience in a leadership role within wealth management operations, a strong understanding of investment products and financial instruments, exposure to Global Plus Wealth Management Application, and a Bachelor's degree in finance, business administration, or a related field. You should have experience with areas of Wealth Operations such as Reconciliation, Global Trades, Domestic Trades, Asset Servicing, Asset Transition, and Statement Processing. Moreover, familiarity with financial regulations and compliance requirements relevant to wealth management operations, diverse investment strategies, wealth planning concepts, and implementing compliance frameworks within wealth management processes will be crucial. If you are a dynamic professional with the required qualifications and skills, we invite you to join us in shaping the future of wealth operations at Genpact. Job Details: - Designation: Assistant Vice President - Primary Location: India-Pune - Education Level: Bachelor's / Graduation / Equivalent - Job Posting Date: Sep 26, 2024, 8:27:15 AM - Unposting Date: Oct 26, 2024, 1:29:00 PM - Job Category: Full Time - Master Skills List: Operations,

The Assistant Communications Manager position in Bangalore, India, reports to the General Manager/Director and involves creating and managing marketing materials and collateral in alignment with the brand direction. The role encompasses implementing online marketing activities such as social media, SEO/SEM, and lead generation to enhance brand visibility and engagement. The Assistant Communications Manager is responsible for various tasks related to branding, PR, and marketing. This includes creating and updating marketing/publicity content for events, social/professional media, and advertising platforms. Additionally, the role involves devising innovative marketing strategies, exploring opportunities for increased exposure, participating in events and exhibitions, and administering company social media accounts. In terms of project contracting, the Assistant Communications Manager prepares, tracks, and manages proposals, RFPs, tenders, and contracts across various geographies. They are also involved in developing and updating marketing collateral like presentations and brochures, as well as drafting, evaluating, negotiating, and executing contracts for new projects. Collaboration with the design team and organizing client introductory meetings are also key aspects of this role. Business development and client networking play a crucial part in this position. The Assistant Communications Manager is expected to deliver an excellent client experience, be proactive and responsive to clients, provide outstanding sales support, and maintain healthy relationships while exploring new opportunities. Content writing responsibilities include conducting research, developing original content for various platforms, copy editing, proofreading, and utilizing SEO/SEM best practices to enhance website traffic. Event management tasks involve planning, organizing, and executing company events, coordinating with vendors and internal teams, managing budgets and logistics, and developing event-marketing strategies. Other attributes expected from the Assistant Communications Manager include ownership, accountability, planning, and organizing skills. They should maintain commitment to timelines, take charge of and resolve problems/errors, and provide timely updates to stakeholders. Process focus is essential, with a requirement to map activities onto structured processes, ensure compliance, and identify/implement new initiatives for operational efficiency. People/client management involves working with teams to ensure project milestones are met, collaborating with resources, and ensuring adherence to agreed processes within the team.,

The HR Shared Services Global Process Owner (GPO) role will primarily focus on Hire to retire processes such as Compensation (Long-term & Short-term incentives, merit) and Benefits administration (Global & Local). As the GPO, you will be responsible for conducting as-is process review, measurement, identifying improvement opportunities, designing to-be processes, leading solution design for transition to shared services, and establishing process governance. Your key responsibilities will include: - Designing, documenting, and governing processes - Defining the process taxonomy, mapping processes, identifying areas for improvement and automation, implementing initiatives, and monitoring progress - Developing standardized processes, process maps, SOPs, process analytics, and business cases - Collaborating with Knowledge Management team to create HR knowledge articles for communication and knowledge sharing - Building strong partnerships with HR and Technology partners and being recognized as the process expert - Providing HR process solution design for shared service migrations and supporting migration - Monitoring user compliance and ensuring process adherence - Supporting system implementation/enhancement initiatives impacting HR processes - Establishing and maintaining process change control for all HR processes In addition, you will be involved in process analysis, setting operational SLAs and KPIs, process optimization, and collaborating with HRSS CI Specialist to drive process improvements, automation, and RPA initiatives. To qualify for this role, you should have: - 4 to 6 years of experience in HR consulting and/or shared services operations, with expertise in compensation & benefits processes - Global experience in transformation and process design, preferably with Oracle HCM system - Strong process knowledge, mapping experience, and subject matter expertise - Program and project management experience - Formal continuous improvement (e.g., Lean/Six Sigma) knowledge - Proficiency in using process mapping tools like Microsoft Visio and strong data analytics and Excel skills - Bachelor's degree in a human resources or business-related field, with a graduate degree preferred Preferred skills include: - Business acumen and understanding of the impact of process changes on business outcomes - Strategic thinking combined with service delivery awareness - Strong facilitation, stakeholder management, and presentation skills - Ability to manage competing initiatives, effective communication skills, and self-management capabilities About Us: Weatherford is a global energy services company known for its expertise in optimizing customer resources. We value innovation, collaboration, and continuous learning, striving to create impactful solutions for our customers. Joining Weatherford means being part of a community that celebrates success, growth, and collaboration. Together, we are unstoppable and driven by our core values to deliver excellence in energy operations.,

You are a talented Business Analyst with a specialization in RPA (UIpath) with a wealth of experience in the field. In this role, you will be responsible for collaborating closely with business users to comprehend their requirements, pain points, and current processes. Your primary tasks will include eliciting and documenting detailed requirements for RPA projects and analyzing business processes to pinpoint areas suitable for automation. You will be involved in creating process flow diagrams, user stories, and functional specifications, as well as collaborating with development teams to design RPA workflows. Defining acceptance criteria for RPA deliverables and assisting in configuring RPA tool (UiPath) will also be part of your responsibilities. Additionally, you will work with developers to build and test RPA bots, ensuring compliance with best practices and standards. Testing and quality assurance will be crucial aspects of your role, encompassing unit testing and user acceptance testing (UAT) for RPA solutions. You will be tasked with identifying and resolving defects, as well as validating that RPA bots align with business requirements. As a Business Analyst, you will also play a pivotal role in assisting and conducting UAT in an Agile development environment, leveraging your experience in the Banking Domain to add value to the team. If you believe you possess the skills and qualifications required for this position, we encourage you to submit your updated profile to chaithramd@nousinfo.com. Please include details such as your current salary, expected salary, current location, and minimum notice period, as candidates with shorter notice periods are preferred. Thank you for considering this opportunity to join Team TA at Nous Infosystems.,