9224 Process Management Jobs - Page 7

Process Manager - FCC Pune | Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA/US |Management Level: PM| Travel Requirements: NA The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external custome...

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Primary Responsibilities Collaborate and work amongst a large global squad providing technical enhancements and maintenance to large-scale distributed multi-application enrichment and allocation systems. Work on large-scale renovation initiatives to upgrade applications on to the latest technical stack i.e. Java 21, Spring boot 3.3+, Gradle, Mongo, Kafka, contributing to improvements in reliability, scalability, and observability. Identify synergies and converge processes with parallel and neighboring systems to reduce functional redundancy and optimize future maintenance. Participate in the design, development, and testing of strategic initiatives to implement functional and non-functional ...

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Loans- Associate Process Manager- Responsibilities Assisting analysts/senior analysts with query resolution & exceptions Client Management – establish self as a valued partner and work cl...

Job Title - Senior Analyst, Investment Banking Full-time (FT) | Financial Markets | Mumbai /Pune / Chandigarh Shift Timings: APAC (6 A.M to 3 P.M) / EMEA (1 P.M to 10 P.M.) / NIGHT (6:30 A.M to 3:30 P.M)| The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. Candidate must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned ...

Job Description: Outbound Voice – Analyst We are seeking motivated individuals to join our Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have reported technical issues with our products or services. Your primary objective will be to troubleshoot the reported problems and provide effective solutions to resolve them. Key Responsibilities: Make outbound calls to customers to address reported technical issues. Listen actively to customers' concerns and accurately diagnose the root cause of the problem. Provide clear and concise instructions to customers on troubleshooting steps. Guide customers through troublesho...

Associate Process Manager - FCC Pune | Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA/US |Management Level: PM| Travel Requirements: NA The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. Candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, Candidate must be self-directed, proactive, and seize every opportunity to meet internal and extern...

Qualification : BE/BTech/MTech/MCA/MBA/CA Required Skills: - Overall work experience of 6-10 years Designation – Process Manager/ Senior Process Manager Must have experience in Financial Modules: AP, AR,GL, CM, FA,AGIS Experience on PL/SQL, Toad, Interface, Conversions, Extensions, Workflow, R12, Forms, Reports, Reports & Forms Builder, Alerts, Form personalization’s, XML publisher, Seeded API’s Must have experience on India Localization and Ebtax Should have experience in Oracle EBS R12 Experience in OAF (Oracle Apps Framework) is a plus At least 2 to 3 Implementation projects across all phases of implementation life cycle and minimum 1 project within Application Support Excellent oral/writ...

Associate Process Manager - FCC Pune | Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA/US |Management Level: PM| Travel Requirements: NA The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. Candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, Candidate must be self-directed, proactive, and seize every opportunity to meet internal and extern...

8+ years in Java development Hands-on Core Java, frame works, knowledge on Design Patterns Kafka or RabbitMQ as messaging system, Kafka will be preferred SQL, Sybase, MongoDB Working knowledge on CI/CD, Github, Bangalore or Hyderabad as base location, candidate should be available at GS Bangalore of Hyderabad office whenever needed

Senior Process Manager – KYC Pune / Mumbai / Chandigarh| Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA/US |Management Level: SPM| Travel Requirements: NA The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on the high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable p...

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality. S...

The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on the high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. The candidate should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options, and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond...

Job Description- Associate Process Manager This role will be an essential part of the Voice Program in the Customer Operations Vertical. Candidate must have good communication and interpersonal skills. He/she should have the ability to quickly and efficiently assimilate process knowledge and be good at problem solving and root cause analysis. They must be professional in conduct/behavior, appearance and communication. An understanding of web technology and cable setup is necessary. They must possess the ability to analyze information and evaluate results to choose the best solution and solve problems. He/she needs to have the ability to adapt to perpetual changes as per business needs and re...

Senior Analyst - FCC Pune | Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA/US |Management Level: Senior Analyst | Travel Requirements: NA The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Role and responsibili...

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About Us: At eClerx, we pride ourselves on providing exceptional customer service. Our inbound voice contact center is the heart of our customer interactions, and we are looking for a Senior Manager to lead our dedicated team. If you have a passion for customer satisfaction, team leadership, and operational excellence, we want you on our team. Position Summary: The Senior Manager, Inbound Voice Contact Center, will oversee the daily operations of our inbound contact center. This role requires a dynamic leader who can manage and motivate a team of supervisors and agents, ensure customer satisfaction, and drive continuous improvement in service delivery. The ideal candidate will have a strong ...

Conduct in-depth research and development of machine learning algorithms and models. Explore and experiment with novel approaches to solve complex business problems using AI-ML techniques. Stay updated with the latest advancements in the field of machine learning and contribute to the adoption of cutting-edge technologies. Design and implement machine learning experiments. Analyze and interpret results to derive meaningful insights. Participate in the development and improvement of existing machine learning models and frameworks. Evaluate and fine-tune model performance using various metrics and optimization techniques. Work on large datasets to pre-process, clean, and validate data for trai...

Roles and responsibilities: Participate in designing/redesigning computer graphics, web page graphics, logos, illustrations, advertisements, web-page mock-ups, infographics, brochures, and other forms of visual communication including design conceptualization using adobe creative suite for both print and digital media Analyze and plan the framework of design according to the laid out concept and established specifications of the project Ensure that the delivered products or services adhere to the policies and guidelines of the client Manage seamless delivery to ensure client deliverables meet both SLA and quality threshold Technical and Functional Skills Bachelor’s Degree with mandatory 3-5 ...

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MUST HAVE 3-12 years’ Digital analytics implementation experience with Google Analytics Implementation. Intermediate to advanced JavaScript skills Experience with HTML and CSS selectors (preferably JQuery) Experience defining analytics tracking requirements, and guiding developers through implementation of those requirements Expertise in Google Analytics 4 Tag implementation using GTM or similar tools like Ensighten, Tealium Etc. Experience defining and configuring tracking rules, triggers, tags within the tag management tool Strong analytical, quantitative and problem solving skills Perform metrics implementation tests and ensure that global standards are being utilized experience with GTM ...

The ideal candidate should possess strong business understanding of finance industry with special focus on working in a brokerage function - LD Payables or Receivables, OTC Brokerage, Process know-how for handling exceptions and breaks (rates/lots) resolution enabling brokerage settlements, Hands on experience of GMI system. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the...

.NET Software Developer Experience Level: 4-6 Years Location: [To be specified] Employment Type: Full-time Role Overview We are seeking an experienced .NET Software Developer to join our team developing a sophisticated multi-tiered workflow management system for FedEx's Return Package Support operations. This role involves building and maintaining complex web applications that handle automated case assignment, research validation workflows, and real-time API integrations supporting thousands of daily transactions. Key Responsibilities Application Development: Develop and maintain .NET MVC web applications for Research Agent, Research Checker, and Voice Agent workflows Implement automated cas...

Job Summary: We are seeking a highly skilled and experienced .NET Developer with strong expertise in .NET Core and SQL . The ideal candidate will be an individual contributor capable of working independently across the Software Development Life Cycle (SDLC) or in Agile environments. You will be responsible for designing, developing, and maintaining robust and scalable applications. Key Responsibilities: Develop and maintain applications using .NET Core and related technologies. Write efficient and optimized SQL queries and procedures. Participate in all phases of SDLC including requirement analysis, design, development, testing, and deployment. Collaborate with cross-functional teams to defi...

Job Summary: We are seeking a highly skilled and experienced .NET Developer with strong expertise in .NET Core and SQL . The ideal candidate will be an individual contributor capable of working independently across the Software Development Life Cycle (SDLC) or in Agile environments. You will be responsible for designing, developing, and maintaining robust and scalable applications. Key Responsibilities: Develop and maintain applications using .NET Core and related technologies. Write efficient and optimized SQL queries and procedures. Participate in all phases of SDLC including requirement analysis, design, development, testing, and deployment. Collaborate with cross-functional teams to defi...