9224 Process Management Jobs - Page 5

Sales Process Management Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. Retain and expand the company's base of customers for home loan and LAP channel(Loan Against Property) so as to ensure repeat business or referrals Maximize sales through a network of DSA / Direct Sales / CA / Builders and by effectively managing connector and builder relationships to ensure strong business. Maximize number of APFs and increase penetration in the approved APF projects. Facilitate the development of a robust business plan so as to improve the disbursal patterns Identify and dev...

Sales Process Management Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. Retain and expand the company's base of customers for home loan and LAP channel(Loan Against Property) so as to ensure repeat business or referrals Maximize sales through a network of DSA / Direct Sales / CA / Builders and by effectively managing connector and builder relationships to ensure strong business. Maximize number of APFs and increase penetration in the approved APF projects. Facilitate the development of a robust business plan so as to improve the disbursal patterns Identify and dev...

Sales Process Management Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. Retain and expand the company's base of customers for home loan and LAP channel(Loan Against Property) so as to ensure repeat business or referrals Maximize sales through a network of DSA / Direct Sales / CA / Builders and by effectively managing connector and builder relationships to ensure strong business. Maximize number of APFs and increase penetration in the approved APF projects. Facilitate the development of a robust business plan so as to improve the disbursal patterns Identify and dev...

Sales Process Management Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. Retain and expand the company's base of customers for home loan and LAP channel(Loan Against Property) so as to ensure repeat business or referrals Maximize sales through a network of DSA / Direct Sales / CA / Builders and by effectively managing connector and builder relationships to ensure strong business. Maximize number of APFs and increase penetration in the approved APF projects. Facilitate the development of a robust business plan so as to improve the disbursal patterns Identify and dev...

Sales Process Management Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. Retain and expand the company's base of customers for home loan and LAP channel(Loan Against Property) so as to ensure repeat business or referrals Maximize sales through a network of DSA / Direct Sales / CA / Builders and by effectively managing connector and builder relationships to ensure strong business. Maximize number of APFs and increase penetration in the approved APF projects. Facilitate the development of a robust business plan so as to improve the disbursal patterns Identify and dev...

Sales Process Management Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. Retain and expand the company's base of customers for home loan and LAP channel(Loan Against Property) so as to ensure repeat business or referrals Maximize sales through a network of DSA / Direct Sales / CA / Builders and by effectively managing connector and builder relationships to ensure strong business. Maximize number of APFs and increase penetration in the approved APF projects. Facilitate the development of a robust business plan so as to improve the disbursal patterns Identify and dev...

Sales Process Management o Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. o Retain and expand the company's base of customers for mortgage and maintain strong liaison for repeat business or referrals o Maximize sales through a network of DSA / Direct Sales / CA / Builders by effectively managing connector and builder relationships to ensure strong business o Identify and maintain key builder/channel relationships. o Maximize number of APFs and increase penetration in the approved APF projects. o Ensure the files are processed from login stage to disbursement and l...

Sales Process Management o Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. o Retain and expand the company's base of customers for mortgage and maintain strong liaison for repeat business or referrals o Maximize sales through a network of DSA / Direct Sales / CA / Builders by effectively managing connector and builder relationships to ensure strong business o Identify and maintain key builder/channel relationships. o Maximize number of APFs and increase penetration in the approved APF projects. o Ensure the files are processed from login stage to disbursement and l...

Key Deliverables: Team and Stakeholder Management: Lead, mentor, and develop a high-performing team across areas of MIS, Product and Channel Management. Foster a culture of collaboration, innovation, and customer-centricity within the department. Ensure that the team is equipped with the skills and knowledge to meet business objectives. Budgeting and Monitoring Vis- -vis Actuals : Ensure End to End budgeting of Sales Business nos. and its related manpower. Monthly monitoring of actuals against the approved budget. Analysing and sharing insights to senior management on variances against the budget. Understanding P & L line items and being single point of contact for Sales team to provide unde...

Process Management o Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade key Partnerships both Internal & External in Nature. o Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals o Maximize sales through a network of Digital channels both Internal to TCL/TCHF & external third parties & help groom Sales Managers to achieve all SM / CRE productivity targets. o Develop and maintain strong liaisons with the Channel Partners for scaling up business. o Maximize number of partnerships with web aggregators locally. Help hunt / fa...

As an Incident Management Specialist, you will be responsible for owning the Incident Management process and overseeing the entire incident life cycle. Your key responsibilities will include: - Providing adequate process awareness for the organization. - Managing the effectiveness and efficiency of the process. - Reviewing all escalated incidents and taking appropriate actions. - Focusing teams on the restoration of services for the customer. - Monitoring and reporting the performance of the process. - Identifying opportunities for process improvement. - Governing continual service improvement and owning the Incident Management process. Additionally, you will be involved in Major Incident Ma...

As the Logistics Manager, you will be responsible for managing 50% of people and 50% of processes. Your role will involve: - Monitoring team performance and implementing improvements based on feedback. - Resolving any issues or conflicts within the team. - Driving continuous improvement and transformation to enhance efficiency and control. - Fostering a culture of motivation and productivity within the team. - Developing growth and succession plans for team members. - Managing escalations and implementing corrective actions with root cause analysis and corrective and preventive actions. - Ensuring high levels of customer satisfaction and proactively working on improvement plans. - Tracking i...

As a Business Process Analyst / Technical Writer at GlobalLogic, your role involves developing, standardizing, and governing engineering policies and procedures across the organization. You will partner with cross-functional teams to document clear, auditable processes, maintain process compliance, and support internal and external audits. Acting as the custodian of critical engineering documentation, you will ensure that processes are current, accessible, and consistently applied company-wide. Key Responsibilities: - Develop, maintain, and standardize engineering policies and procedures across the organization. - Collaborate with cross-functional teams to gather requirements and produce cle...

As an Incident Manager / Business Process Manager at GlobalLogic, your primary responsibility is to govern and orchestrate the end-to-end incident management lifecycle for customer-impacting incidents (Sev 1-3) across all product lines. Your focus will be on process governance, coordination, and communication rather than hands-on technical troubleshooting. By ensuring consistent incident handling, stakeholder alignment, timely communications, and effective post-incident reviews, you will drive accountability, compliance, and continuous improvement. **Key Responsibilities:** - Act as the designated Incident Manager for Sev 1, 2, and 3 customer-impacting incidents - Orchestrate incident respon...

As an Embedded Software Engineer, your role will involve developing, testing, and debugging software in an embedded platform. Your key responsibilities will include: - Very good programming skills in C language or C++ language - Possessing skills in one or more of the following areas: - Microcontroller based firmware development - Implementing software based on hardware, software, or protocol reference manuals - Understanding concepts of RTOS, microprocessors, interrupts, assembly instructions, startup code, memory map, etc. - Linux Porting / Device Driver development - Setting up Linux kernel or BSP build environments - Writing Linux kernel space code - Understanding Kernel build environmen...

As a software project manager at Somnetics, your role will involve overseeing software projects from start to finish. You will be responsible for scoping and requirement analysis, project effort, time and cost budgeting, planning & blueprinting, project oversight and tracking, quality assurance & process management, change management, liaison with stakeholders, and delivery management. Key Responsibilities: - Scoping and requirement analysis - Project effort, time, and cost budgeting - Planning & blueprinting - Project oversight and tracking - Quality assurance & process management - Change management - Liaison with stakeholders - Delivery management Qualifications Required: - Bachelor's deg...

As a Salesforce Associate Renewal Manager, your role involves owning and executing a portfolio of renewal contracts in an assigned territory. You will partner with internal stakeholders such as Sales and Customer Success Group (CSG) organizations to secure every renewal. Your responsibilities include minimizing financial attrition, locking in favorable terms, and identifying growth opportunities to ensure customer success and maximize financial results for Salesforce. **Responsibilities:** - Develop and execute win/win negotiation strategies for small account contract renewals - Achieve financial and strategic targets for minimizing attrition and boosting incremental revenue - Own and manage...

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Customer Operations –CHAT- Associate Process Manager India- Pune | Full-time (FT) | Customer Operations | Job ID_ Shift Timings – Flexible 24x7 Specialisation – International BPO, Chat Process eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able ...

Customer Operations –Chat and Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Location- Pune Shift Timings – Flexible 24x7 |Management Level – Senior Manager Specialisation – International BPO, Chat. About Us: At eClerx, we pride ourselves on providing exceptional customer service. Our chat contact centre is the heart of our customer interactions, and we are looking for a Senior Manager to lead our dedicated team. If you have a passion for customer satisfaction, team leadership, and operational excellence, we want you on our team. Position Summary: The Senior Manager, Chat Contact Centre, will oversee the daily operations of our chat contact centre. This ...

Customer Operations - Process Manager India- Pune | Full-time (FT) | Customer Operations | Job ID_ Shift Timings – Flexible 24x7 |Management Level – Manager Specialisation – International BPO, eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be ...

Customer Operations - Process Manager India- Pune | Full-time (FT) | Customer Operations | Job ID_ Shift Timings – Flexible 24x7 |Management Level – Manager Specialization – International BPO, eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be ...

Key Objectives and Responsibilities of this role will include the following: Define and document business requirements Translate business requirements into detailed functional specifications Perform all levels of data analysis, including data mappings, data feeds, data modelling (both relational and message), and data transformation as related to an Enterprise Environment Develop fully defined logical and physical data models as related to assigned task and/or project Document technical requirements, system diagrams, and other deliverables Attend system design reviews with developers, quality assurance testers and end users Conduct impact assessment on applications when new functions/feature...

Job Description: Outbound Voice – Analyst We are seeking motivated individuals to join our Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have reported technical issues with our products or services. Your primary objective will be to troubleshoot the reported problems and provide effective solutions to resolve them. Key Responsibilities: Make outbound calls to customers to address reported technical issues. Listen actively to customers' concerns and accurately diagnose the root cause of the problem. Provide clear and concise instructions to customers on troubleshooting steps. Guide customers through troublesho...

Associate Process Manager - FCC Pune | Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA/US |Management Level: Associate Process Manager || Travel Requirements: NA The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. Candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, Candidate must be self-directed, proactive, and seize every opportunity to...