8017 Process Management Jobs - Page 46

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regi...

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regi...

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regi...

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regi...

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regi...

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regi...

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regi...

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regi...

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regi...

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regi...

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regi...

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regi...

The responsibilities of the Program Manager would be as follows: Plan and execute multiple projects, collaborating cross functionally/geographically Design and develop processes to simplify operations and improve customer experience Develop metrics and mechanisms to improve efficiencies and customer experience Own weekly, monthly and quarterly business review documentation including tracking, executing and communicating status of action items to senior stakeholders Lead annual planning exercise, conceptualizing new work streams and converting it to workable operational plans including staffing plans, tooling plans and process design Basic Qualifications - Bachelors Degree with an MBA from a ...

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regi...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

60% Client and Process Management Proactive client engagement and end-to-end ownership of client workflows and data remediation Handle complex reconciliation tasks and manage client communications, including emails, RPDs, and issue trackers, while adhering to process timelines. Develop and maintain support documentation for automated workflows to ensure clarity and process consistency. Engage proactively with clients for process maintenance and troubleshooting, ensuring continuous client satisfaction. 20% Automation and Script Support Monitor automated critical client processes to ensure their smooth operation and effectiveness. Interpret and support scripts written in Windows batch, Perl, P...

Own sales and operations for the APAC market, driving revenue and delivery excellence. Build and nurture strong working relationships with local consultants and partners, ensuring seamless collaboration. Manage the sales pipeline and ensure timely updates in Zoho and other ERP systems. Ensure smooth coordination between internal teams (sales, delivery, operations) to maintain high service quality. Act as the key point of contact for consultants, sharing regular product updates and ensuring they are equipped to take new features to market. Schedule regular calls and sessions with consultants/teams to keep them aligned with product enhancements and go-to-market strategies. Provide strategic in...

Lead discovery sessions with stakeholders to capture business requirements, pain points, and improvement opportunities. Map, analyze, and design / redesign business processes to align organizational strategy, compliance requirements and best practices. Define business requirements and functional specifications for technology solutions that support process improvements and automation. Act as a bridge between business teams, technology teams, and leadership to ensure alignment and feasibility. Develop and maintain clear and comprehensive documentation (SOPs, policies, process manuals) in line with governance requirements. Facilitate workshops and training sessions to embed process changes into...

Strong programming skills in Java/Python/JavaScript Experience with test automation tools (e.g., AccelQ, Selenium, TestNG) Knowledge of AI/ML concepts for test optimization and defect prediction Familiarity with CI/CD pipelines (e.g., Jenkins, GitHub Actions) Experience in test data generation and mocking frameworks Desirable Skills : Hands-on with GenAI tools for test case generation or summarization Experience with Rovo Agents or similar AI-based test orchestration tools Knowledge of interface contract validation and idempotency checks SDET Responsibilities: Understanding the flow of code and how it interacts with different components. Understanding project documents, customer demands, and...

Strong understanding and application of BPI Improvement Methodology and Tools. Proven success in driving and completing BPI projects. Good understanding of NTT DATAs business model and key processes. Ability to develop good working relationships with leadership. Strong project management, mentoring and coaching skills. Strong statistics background. Proven facilitation, presentation, and team leadership skills. Certified Business Process Improvement Green Belt or an international equivalent certification.

We are looking for a Bilingual Spanish Process Specialist to join our team and provide exceptional service in a US Banking Process. The ideal candidate must have excellent communication skills in both Spanish and English. The role requires a candidate to engage with Spanish-speaking clients and ensure seamless communication between both languages. Clearing the Spanish interview round is mandatory for the candidate to proceed with the bilingual process. Key Responsibilities: Serve as the primary point of contact for Spanish-speaking clients, assisting with queries related to US banking services. Translate and interpret documents, emails, and meetings between English and Spanish as required. P...

POSITION NAME POSITION TITLE (ENGLISH)Process Associate REPORTING TOTeam Lead REPORTING LOCATIONBangalore NUMBER OF FTEs UNDER RESPONSIBILITY: SUMMARY OF POSITION AND OBJECTIVES: Job description Proven ability to work on purchasing or vendor management activities. Support Purchasing team with their generic mailbox. Ability to work on multiple transactional processes. Create process documents and monitor SLAs for supporting projects. Maintain and improve key performance measures. Proactively manage customer issues related to the support requirement. What we offer: A launch pad into various senior management opportunities within the many business lines of Eurofins globally or into the manageme...