3496 Process Management Jobs - Page 43

As a Senior Manager PMO at Micron Technology, your primary goal is to realize program and project objectives which require the advanced application of project and process management concepts. This includes planning, organizing, staffing, leading, executing, and controlling activities to deliver expected value. Understand short-term and long-term goals within Global Procurement, the Network, Central Teams and how they relate to company goals. Assist in driving program and project goals across the Network using common methods and metrics. Prioritize and align Program project portfolios with network goals, program metric targets, and across departments and sites. Recruit required SME and appropriate team members for each project utilizing the portfolio process where required. Drive accountability through clear communication, informal feedback, effective project management and appropriate use of metrics. Be responsible for partnering in the identification of opportunities for improvement in key performance indicators, leading teams in the innovation of solutions to achieve success. Lead global, cross-functional initiatives or enabling projects that support Global Procurement and Company objectives. Work with peers and functional managers to agree on a common direction for global initiatives and strategic projects. Develop metrics for benchmarking project performance. Mentor worldwide full-time and part-time project managers and provide assistance as needed to enable success. Drive continuous improvement of Micron portfolio, program, and project methodologies and processes. Tactical project leadership involves outlining project goals for each employee or department and how they impact or support Global Procurement or Corporate initiatives. Facilitate the definition of project missions, objectives, key tasks, as well as time and financial resource requirements. Work with project members to establish aggressive but achievable goals. Develop benchmarks and frameworks to monitor project progress, risks, and change; and take corrective or proactive steps when necessary. Collaborate with various teams to define, develop and maintain systems that allow for program and project success. Communicate project status, risks, change requests, and requirements for completion to appropriate Micron members. Advocate for business process improvements and engineer solutions for business problems related to the project while meeting objectives. Provide global project support for IP Protection and Sustainability improvements and system integration. Maintain a strong and open relationship with peer groups and appropriate managers in other functional areas. Communicate and respond to issues in a timely manner. Give effective presentations to both small and large groups on project updates and new initiative proposals. Follow up with management team periodically to ensure area goals are being met and get assistance in the removal of any obstacles preventing their completion. Ensure members have well-documented updates on area issues and project updates regularly. Develop external relationships to achieve new ideas and procedures to keep pace with industry standards and methods. Show respect for different cultures and languages, learn to pronounce names correctly, and invite feedback to ensure others understand. As a Senior Manager PMO at Micron Technology, you will contribute expert technical knowledge to advance internal initiatives, adapt communication style to educate, influence or negotiate, build strong customer relationships to understand customer expectations, create executive level PowerPoint presentations, and analyze data using Excel reports, trends, pivot tables, etc. A Bachelor's Degree in Applied Science, Engineering, or related field of study is required, along with 15+ years of experience in Management or Senior Project Management. The ideal candidate should have experience managing projects and project teams with a strong understanding and demonstrated excellence in leadership, communication, and using structured project methodologies. Micron Technology, Inc. is an industry leader in innovative memory and storage solutions that transform how the world uses information to enrich life for all. With a relentless focus on customers, technology leadership, and operational excellence, Micron delivers high-performance DRAM, NAND, and NOR memory and storage products. The innovations created by Micron's people fuel the data economy, enabling advances in artificial intelligence and 5G applications across various platforms. If you are looking to unleash your talent in a dynamic and inclusive environment, consider joining Micron Technology's Global Procurement team. Visit micron.com/careers to explore more opportunities. For assistance with the application process and reasonable accommodations, contact hrsupport_india@micron.com. Micron prohibits the use of child labor and complies with all applicable laws, rules, regulations, and international labor standards.,

As a Relationship Manager at our organization, your primary responsibility will be managing the banking and investments relationship of YES FIRST clients, with a focus on driving the overall growth of Liabilities & Investment business from the HNI segment. You will be tasked with developing, managing, and expanding YES FIRST customer relationships by exceeding client expectations, identifying current and potential relationships with additional revenue potential, and growing the business. Your role will also involve generating incremental business by meeting sales targets across various financial products, such as liabilities, retail assets, business banking, FOREX, cards, and investments. You will proactively sell a full range of consumer and commercial products to current and potential Yes FIRST HNI Relationships, while increasing CASA balance in the allocated portfolio through deepening or acquisition strategies. Additionally, you will drive higher product and channel penetration to deepen mapped relationships and increase wallet share with YES Bank. In terms of customer engagement, you will ensure portfolio quality by regularly engaging with each mapped relationship and maintaining the desired relationship values. You will be the face to the client and the primary person responsible for service and sales satisfaction of mapped clients. As part of your responsibilities, you will provide investment advisory services, including financial planning and investment advice to HNI clients. You will drive revenue business to generate fee income through products like mutual funds, investments, and insurance. Furthermore, you will be required to ensure that all sales activities are recorded online as per the organizational process and maximize business opportunities through detailed client profiling. You will take ownership of your performance goals, engage in continuous learning and development, and stay updated on relevant professional and industry developments. When it comes to risk and internal control responsibilities, you must follow risk policies and processes to mitigate operational, regulatory, financial, informational, reputational, and audit risks as instructed by the departmental manager. You will also execute established internal control systems and provide relevant information for departmental audits as necessary.,

As a CAD Engineer in the Finance Department at our organization, your primary responsibility will be to modify 2D drawings and 3D models of engineering and manufacturing designs using CAD software. You will ensure that all modifications are made in accordance with the industry standards associated with assets and projects across the organization globally. Your role will involve calculating dimensions and physical components of the design to ensure the technical drawings are accurately scaled according to industry standards. You will collaborate with engineering disciplines to review and approve modifications before finalizing 2D drawings and 3D models. Additionally, you will be responsible for assessing the quality of engineering data, documents, and models, proposing corrections to enhance the integrity of designs associated with assets and projects worldwide. You will implement effective controls for internal delegation, audit, and quality control based on engineering standards and procedures. Your duties will also include managing risks related to engineering data, documents, and models, as well as contributing to reports on the status of quality and performance criteria. Furthermore, you will play a key role in continuously improving engineering data, document, and model standards, tools, systems, and processes. To be successful in this role, you must have a Bachelor's degree in engineering, preferably in Mechanical, Electrical, or Electrical Instrumentation, along with at least 5 years of experience in document control and engineering data management. Experience in managing client-service functions, process management, and familiarity with CRM systems like JDE, ALIM, and SAP is preferred. You should possess the ability to analyze data, draw conclusions, and develop recommendations effectively. Knowledge of MRO spares, Oil & Gas equipment, spare parts, and experience in the Oil and Gas industry will be advantageous. Additionally, experience with UNSPSC, taxonomy creation, schema mapping, and cross-cultural work environments will be beneficial. As a CAD Engineer, you will need to have excellent communication skills, the ability to influence across different organizational levels, and a collaborative approach to work. Your resilience and experience in multi-faceted environments will be essential for success in this role. This position does not require extensive travel, and relocation assistance within the country is available. The role offers a hybrid of office and remote working arrangements, providing flexibility in your work environment.,

The People Services Knowledge Base Manager role, part of the Business Operations team within the People Services Program Management organization, reports to the People Services Connect to Resolve Manager. Your main responsibility will be to ensure that the C2R Golden Rules for Content Management are effectively applied in various countries, focusing on maintaining the quality of the Knowledge Base (KB) within the People Services scope. The Program Management team is dedicated to managing global projects within People Services and ensuring operational excellence, particularly in the Connect to Resolve (C2R) domain. Business Operations (BO) aims to deliver top-notch enterprise services that support Sanofi in advancing scientific innovations to enhance people's lives. As part of this global business unit, you will be contributing to the culture of innovation and excellence that Sanofi is committed to fostering. You will work alongside a skilled leadership team, determined to achieve high performance and drive long-term success. In this role, you will collaborate with operational teams to prioritize Content Management based on User Experience, ensuring the best practices are followed. By providing guidance and expertise on Content Management topics, you will play a crucial role in enhancing the User Experience for our articles. This position offers the opportunity to work in an international setting, engage with diverse teams, propose innovative ideas, and contribute to a dynamic work environment. Your key responsibilities will include maintaining KB Governance in alignment with the People Services C2R Manager, ensuring adherence to global content creation standards, conducting regular quality audits of local KBs, monitoring language strategy compliance, and acting as a Subject Matter Expert in KB-related activities. Additionally, you will develop training materials and conduct training sessions for operational teams, support in KB-related duties, and drive continuous improvement through effective stakeholder management and quality management skills. To excel in this role, you should possess a Bachelor's degree, at least 3 years of experience in Knowledge Management (Content & Quality management), strong analytical skills, effective stakeholder management abilities, and proficiency in Microsoft Office. Knowledge of Service NOW and Microsoft PowerBI would be advantageous. You must be fluent in English and have the soft skills necessary to work collaboratively in an international and functional matrix environment. Choosing to join us means embarking on a journey where you can contribute to bringing science to life, grow your career through various opportunities, and benefit from a comprehensive rewards package. You will have the chance to work in an international environment, collaborate with diverse teams, and drive innovation. Let's pursue progress together and discover extraordinary possibilities at Sanofi.,

The Senior Renewals Manager is responsible for owning and completing a portfolio of high-value and strategic renewal contracts in an assigned territory. You will partner closely with internal team members such as Sales, Regional Leaders, and Customer Success Services (CSS) organizations to secure every renewal. Responsibilities include minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities, and passing their findings and insights back to the business. Senior Renewals Managers are responsible for ensuring that their customers are set up for success while maximizing the financial results for Oracle. Develop and implement win/win negotiation strategies for medium and large account contract renewals that increase contract value while protecting and improving customer trust. Partner with Sales reps to fully understand and develop a clear renewal strategy for each customer based on data-driven decisions. Improve account growth opportunities by playing an active role on the account team and helping to identify incremental opportunities upon contract renewal. Own, drive, and lead the renewals process in collaboration with the account team. Achieve financial and strategic targets for minimizing attrition, positioning favorable terms and boosting incremental revenue via up-sells, cross-sells, and add-ons. Collaborate with internal resources (Competitive Intelligence, Pricing, Product Management, Customer Success, Account Executives, etc.) to develop comprehensive "win" strategies for renewals. Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to timely closure. Provide executive management with complete insight into renewals and solicit executive involvement as the need arises. Accurately maintain/update a rolling 120-day forecast of renewals in your territory and ensure any uncovered risk is communicated to develop resolution strategies. Follow and adhere to standard methodologies for all internal processes including, but not limited to, Opportunity Management, Data Quality, and accuracy, Quotations, Orders and Forecasting. Embrace new initiatives and programs proactively and act as a subject matter expert and mentor to other members of the extended team. Engage in strategic account planning with key collaborators at VP levels to ensure accountability across teams. Acts as a Renewals brand ambassador. Required Skills/Experience: - Shown success in a Sales, Operations, or Account Management capacity with a strong focus on negotiating contracts. - Outstanding negotiation and objection-handling skills that allow for value-based contract negotiations at the CXO level. - Exceptional Customer engagement skills - Strong process management, financial savvy, and adherence to policy - Ability to react and adapt to potential rapid shifts in priorities and organizational policies. Desired Skills/Experience: - Knowledge of Oracle product and platform features, capabilities, and best use - Experience negotiating sophisticated multi-year service contracts. - Experience with an enterprise ERP and HCM - Ability to manage transactions through different stages. - Willingness and the desire to tackle additional tasks or pilot projects that are helpful to the department or the organization. - Data-driven and objective - you trust analytics and data science to guide decisions. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays challenges. Weve partnered with industry-leaders in almost every sector and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. Thats why were committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. Were committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.,

As an SCM Intern at our office located in Sector 62, Noida, you will play a crucial role in supporting the supply chain team's operations related to procurement and logistics. This internship, with a tenure of 3 months, offers you a hands-on experience in tackling real-world challenges within the supply chain domain of the electronics/technology industry. By contributing to the efficient acquisition and movement of materials, you will ensure seamless production processes and on-time deliveries. Your responsibilities will include researching and identifying suitable vendors for electronic components, evaluating vendors based on various criteria, negotiating pricing and commercial terms, managing vendor relationships, maintaining accurate records, collaborating with internal teams to optimize inventory levels, coordinating with logistics partners for shipment tracking, and supporting documentation for quality checks and regulatory compliance. Additionally, you will have the opportunity to contribute towards procurement reports, inventory analysis, process improvements, and enhancing overall supply chain efficiency. To excel in this role, you should be pursuing a degree in Supply Chain Management, Logistics, Business Administration, or a related field, with a strong interest in procurement, logistics, and inventory management. Proficiency in MS Excel and good communication skills are essential, along with the ability to work effectively in a fast-paced and dynamic environment. This internship will last for a period of 3 months, providing you with valuable industry exposure and the chance to develop essential skills in the field of supply chain management. If you are a proactive and motivated individual eager to learn and grow in a challenging environment, we encourage you to apply for this opportunity. Join us and be part of a team that values your contributions and offers a supportive work environment where you can enhance your skills and knowledge in the field of supply chain management. Note: This is an in-office position, requiring reliable commuting to Noida, Uttar Pradesh. Bachelor's degree is required, and a willingness to travel up to 50% is necessary. The internship offers a flexible schedule, paid sick time, and paid time off, with day shifts as the standard work schedule.,

The Customs Clearance Incharge/Manager is responsible for overseeing and managing the customs clearance process for the company's imports and exports. You will ensure compliance with all relevant laws and regulations, while optimizing the process to minimize costs and delays. Working closely with various internal departments, customs officials, and external partners, you will facilitate smooth and efficient customs operations. Your key responsibilities will include ensuring that all import and export activities comply with local and international customs laws and regulations, maintaining up-to-date knowledge of customs regulations and tariffs, and preparing and reviewing documentation for customs clearance. You will oversee the entire customs clearance process to ensure timely and accurate processing of shipments. This will involve coordinating with shipping companies, freight forwarders, and customs brokers to ensure efficient clearance, as well as resolving any issues or discrepancies that may arise during the process. In terms of documentation and reporting, you will be responsible for maintaining accurate records of all customs transactions and related documentation, preparing regular reports on customs activities, costs, and issues for senior management, and ensuring proper archiving of all customs-related documents. To optimize costs, you will identify and implement strategies to minimize customs duties, taxes, and related costs, as well as negotiate with customs brokers and other service providers to secure favorable terms. Collaboration with internal departments such as Procurement, Finance, and Logistics will be vital to ensure alignment on customs requirements. Additionally, you will build and maintain relationships with customs authorities and other relevant agencies. As a manager, you will supervise and train the customs clearance team, set performance goals, and conduct regular performance reviews. This is a full-time, permanent position. A Bachelor's degree is preferred for this role, along with at least 5 years of relevant work experience. The work location is in person.,

About the job: Key responsibilities: 1. Manage customer service function for both product users and consultation clients 2. Set up and refine TATs, escalation protocols, and real-time support systems 3. Collect feedback from varied customer types and translate into actionable insights 4. Maintain quality across touchpoints including messaging, prescriptions, deliveries, and follow-ups Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 7,00,000 - 11,00,000 /year Experience: 1 year(s) Deadline: 2025-08-21 23:59:59 Other perks: Informal dress code, Free snacks & beverages, Health Insurance Skills required: Client Relationship Management (CRM), Process Management, Client Relationship, Customer Support and Customer Acquisition Other Requirements: 1. Experience in a customer experience/community/relationship role (preferably in healthtech, wellness, or D2C) 2. Strong documentation, people management, and operational skills 3. Comfortable owning support systems, CRM tools, and cross-team implementation 4. Warm and clear communicator with sharp attention to detail 5. Deep interest in Ayurveda, alternative medicine, or community building is a plus About Company: Amrutam is an Ayurveda, wellness, and lifestyle brand that was established in the year 2006 and founded by Mr. Ashok Gupta. We strongly believe that taking care of one's body is an act of worship. We established ourselves for the sole purpose of healing through the oldest traditional methods of using natural herbs. Our Ayurvedic recipes are produced with love and extra care as we attempt to restore a healthy mind through a healthy body. We are a wellness brand that strongly believes and endorses the idea that 'health is beauty,' which means if you are healthy, you are beautiful. Keeping 'health is beauty' as our mantra, Amrutam's recipes have been developed by modifying the ancient wisdom in Vedas & Ayurvedic principles to suit the needs of a modern lifestyle.

As a Direct Sales representative at IndusInd Bank, your main responsibility will be to identify potential merchants and enroll them as business correspondents to provide banking services in the designated locality. You will be expected to manage and build strong relationships with BMS merchants and end-point customers to facilitate business growth. Your communication and influencing skills will play a crucial role in interacting with customers in the field. In this role, you will be required to meet monthly targets for merchant enrollment and liabilities sourced via BC merchants. Your ability to sell Personal Loans and Retail Small Capital Loans will be essential for achieving these targets. Additionally, ensuring 100% collection efficiency of loans, adhering to business compliance policies, and maintaining portfolio quality at the designated branch will be part of your daily tasks. The job location for this position includes Kopargaon, Bodhegaon, Pen, Alibaug, Palghar, Shahada, Baglan, Kalwan, Shahapur, Dhule, and Shirpur. This is a full-time position with day shift schedule and offers benefits such as health insurance, life insurance, and Provident Fund. If you are a motivated individual with a passion for sales and customer relationship management, this role offers an exciting opportunity to contribute to the growth of IndusInd Bank while advancing your career in the banking industry.,

As a Project Executive/Manager AI Data Collection, you will be responsible for leading, coordinating, and managing AI data projects. Your role will involve overseeing contributors globally, ensuring adherence to timelines and quality standards, and driving end-to-end execution across various data types such as voice, video, and text. Your key responsibilities will include managing the entire lifecycle of AI data collection projects, from onboarding and training contributors to monitoring productivity and ensuring data quality compliance. Collaboration with internal teams, freelancers, vendors, and clients from different time zones will be essential to deliver timely and high-quality results. To excel in this role, you should have at least 15 years of experience in project coordination, operations, or execution, preferably in data, AI, or digital domains. Strong communication and stakeholder management skills, along with a detail-oriented and process-driven approach, are crucial for success in this dynamic environment with tight deadlines. Experience in managing large teams, familiarity with various crowd platforms and task distribution tools, and proficiency in documentation and reporting will be advantageous. Additionally, prior exposure to data labeling, transcription, speech, or video-based AI projects, as well as working with international vendors or contributors, will be beneficial. If you possess multilingual capabilities, it would be considered a plus. Overall, this role requires high ownership, adaptability, and proactive risk management to ensure compliance with international privacy standards and client-specific data requirements.,

The Commercial Officer role involves supporting commercial activities by closely collaborating with the sales team to manage key customer accounts, business opportunities, quotations, cost analytics, contract management, customer support, forecasting, budgets, Non-current Parts & Accessories (P&A) account management, systems compliance, process management, and project communication. The primary focus is on engaging with customers, identifying business opportunities, and contributing to sales growth. It is essential for the role to understand strategic developments with customers, possess in-depth technical product knowledge, identify competitors, and determine pricing benchmarks to facilitate sales growth and maintain margins. Responsibilities: - Conduct market and product research to enhance the company's competitive position and long-term growth prospects. - Assist in preparing new business quotations promptly and liaise with all stakeholders effectively. - Manage sales forecasts, reporting, data analysis, and contribute to budgeting processes. - Oversee Non-Current Parts & Accessories accounts, including identifying slow-moving parts, engaging with customers on future volume, and exploring all-time-buy options. - Maintain strong customer relationships by demonstrating a solid technical and commercial understanding of the product portfolio. - Identify and pursue Business Development opportunities within existing customer accounts or product portfolio to drive sales growth. - Enhance contribution margins for existing products and ensure profitable negotiations for the company. - Maintain accurate customer asset management records. Qualifications: - Tertiary qualification in Business/Commerce or a related field. - Degree-level or postgraduate qualification in Business/Commerce or a related discipline. - Minimum of 2 years of experience in a commercial role, Sales, Purchasing, or Customer-facing Technical/Engineering role with some commercial skills. - Proficiency in computer skills, especially Microsoft applications like Excel. - Strong communication, interpersonal, planning, and organizational skills. - Experience in a manufacturing or industrial setting. - Previous exposure to industrial sales or commercial roles would be advantageous.,

Lead day-to-day operations of a BPO process, interfacing directly with clients. Manage a team of ~100+ staff including TLs, AMs, and DMs, ensuring adherence to SLAs, quality, and performance targets.

Job Title: Team Member - Contact Center (HR Shared Services) Designation: Executive Function: Service Delivery Department: Contact Center Reporting To: Team Lead Superiors Superior: Head Service Delivery Unit: Seamex, A Unit of BMCSPL Location: Airoli, Navi Mumbai 1) Job Purpose This role will serve as the first point of contact for employees reaching out to the Contact Center with HR-related queries. The role involves understanding employee requirements, providing accurate information, and raising requests on behalf of users. The position focuses on delivering prompt, high-quality, voice-based service in alignment with organizational standards. 2) Dimensions Manpower Handled: Management and staff employees across entities where Contact Center services are live Other Parameters: High volume of voice-based HR queries; adherence to SLA metrics 3) Job Context & Major Challenges Context: This is a voice-based inbound role designed to simplify employee interaction with HR servicesreplacing multiple navigation steps with a direct call to address queries or share documents. Major Challenges: Understanding and managing multiple HR processes Coordinating with internal teams for document processing Adhering to defined SLAs and service excellence benchmarks Delivering consistent service quality under pressure 4) Principal Accountabilities: Accountability Supporting Actions, Adherence to Scripts, Follow SOPs to manage and resolve calls, SLA Compliance, Ensure optimal Average Handling Time, Call Wait Time, and First Call Resolution, Quality Assurance, Maintain high service quality through regular call audits. 5) Relationships Internal Stakeholders: Team Lead & Agents Daily coordination for query resolution Tech Team – As required, for system-related support Service Excellence Team – Periodic audits and quality reviews External Stakeholders: Business Users – Daily interaction for handling and resolving HR service requests Role & responsibilities Education : 10+2+3 or any other Undergraduate is a must.

Responsible for the continuity of processes in the operational team including technical and non-technical such as team performance, analyzing their workload,optimizing resources in each sub-team. Media: Traditional Media,Digital Media,Event Media Required Candidate profile Paid Media Advertising experience and good sector/B2B experience: Digital Marketing: SEO, Social Media Ads, SEM, Programmatic Display, Marketing Automation, Email Marketing

The opportunity: As Team Manager at INOPC-HVDC, Chennai you will be responsible for a given team s operation, resource allocation, development of competence and people development. You will also need to collaborate with various cross-functional teams, suppliers, and customers. You will work at the global market with possibility to many exciting travels to look forward to. You will be part of local management and act as a sounding board within the organization. Analysis and risk management will also be among your tasks. You will in many ways be the person at the center of things. Together with the tender responsible you will also handle tender calculations and pricing models. How you ll make an impact: Responsible for medium- to long-term resource planning and allocation, based on tender and project forecasts in collaboration with the global organization. Accountable for ensuring departmental KPI such as on-time delivery, quality, and productivity are consistently met, while also achieving the financial budget. Review and approve techno-economic proposals submitted by the team for tenders and projects, with a focus on risk assessment and opportunity evaluation. Lead regular reviews and follow-ups with project teams, cross-functional departments, suppliers, and customers to ensure alignment and progress. Oversee recruitment activities in accordance with the approved headcount (HC) budget. Provide technical support and contribute actively to project execution and organizational goals. Conduct performance assessments and reviews for team members, and set clear, measurable targets for direct reports. Identify individual development needs within the team and implement tailored development plans. Recognize key competency areas and establish effective succession planning strategies. Demonstrate and promote core values of safety and integrity by taking accountability for actions and supporting colleagues and the business. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. (ISO37001: Anti-bribery re-certification ) Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: BE or B. Tech in Electrical Engineering. You should have 13+ years of experience in Control & Protection Engineering Design & Operational work. You must have knowledge in Power Systems & Control & Protection. You should have knowledge in p rocess structuring & process management. Self-starter caliber who could own tasks through to completion. Excellent written and verbal communication skills .

We are looking for a highly skilled and experienced Customer Experience Leader to join our team at i95dev, a brand of JIVA InfoTech. The ideal candidate will have 15-20 years of experience in the IT Services & Consulting industry. Roles and Responsibility Develop and implement customer experience strategies to enhance customer satisfaction and loyalty. Lead cross-functional teams to design and deliver exceptional customer experiences across multiple channels. Conduct market research and analyze customer feedback to identify areas for improvement. Collaborate with stakeholders to develop and launch new products and services that meet customer needs. Monitor and report on customer experience metrics to measure the effectiveness of initiatives. Foster a culture of continuous improvement within the organization to ensure ongoing growth and innovation. Job Requirements Proven experience in leading customer experience initiatives with a strong track record of success. Strong understanding of customer experience principles, trends, and best practices. Excellent communication, leadership, and project management skills. Ability to work effectively in a fast-paced environment with multiple priorities and deadlines. Strong analytical and problem-solving skills with attention to detail and data-driven decision making. Experience with customer experience tools and technologies is an asset.

information technology and other it related services Bid process management i,e, preparation RFP, floating RFP, attending pre-bid meetings, bid evaluation and contract drafting and onboarding of SI for ICCC .

Job ID: 40989 Surveyor Marine and Offshore Location: - Mumbai, India What we re looking for The role of this position is to evaluate the design, production, and operational aspects of engineering assets by utilizing established procedures, relevant experience, and suitable knowledge applicable to regular scenarios. What we offer you Competitive Salary Hybrid Working The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes . The role Conduct relevant activities and offer advice for service delivery within the area of expertise, while adhering to budget constraints and contractual requirements. Produce deliverables within agreed parameters, meeting specified deadlines, budgetary limits, and quality standards. Discuss and present deliverables to internal and external clients, suggesting solutions when appropriate. Carry out activities in accordance with internal procedures, accreditation schemes, legislation, and industry standards. Pursue Continuous Professional Development to maintain a high level of discipline, knowledge, and awareness. Assess or recommend the time and value of work for external clients, assisting in determining appropriate fee and cost structures. Provide guidance to other employees as needed and facilitate effective knowledge transfer and application of information. Assist in improving service delivery by communicating internal and external client feedback as relevant. Ensure appropriate authorizations are obtained and kept up to date for relevant tasks and responsibilities. Perform routine administration tasks as required, following established processes and procedures. What you bring The ideal candidate should possess a degree or equivalent from a recognized tertiary institution in the relevant field of engineering or physical science (minimum of two years program) recognized by Lloyds Register. Alternatively, qualifications from a marine or nautical institution along with relevant sea-going experience as a certificated ships officer. Membership in an appropriate professional institution. Working towards or having achieved chartered or incorporated engineering status. Commitment to working in accordance with professional codes of conduct and the LR Code of Ethics as outlined in IMS01. Ability to utilize a combination of general and specialized engineering knowledge and understanding to apply both existing and emerging technologies. Proficiency in applying suitable theoretical and practical methods for the design, development, manufacturing, construction, commissioning, operation, and maintenance of engineering products, processes, systems, and services. Capability to provide technical and commercial management, such as project management and process management. Proficiency in the English language at a level commensurate with the work requirements. About us We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day. Be a part of Lloyd s Register is wholly owned by the Lloyd s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd s Register colleagues and Lloyd s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place. Want to apply. Here at Lloyd s Register, we care, we share and we do the right thing in every situation. It s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don t just talk about our differences, we celebrate them! We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. If you dont tick every box in these ads, please dont rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy. We care, we share, we do the right thing. . Diversity and Inclusion at Lloyds Register: Together we are one Lloyd s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible. communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job. anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work. at least one activity that will make a difference for disabled people. Find out more about Disability Confident at: www.gov.uk/disability-confident Copyright Lloyds Register 2024. All rights reserved. Terms of use . 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Senior Payroll Analyst Overview Global Payroll is a part of MasterCard s Global Business Service Center and is responsible for ensuring accurate and timely payments to our employees globally. The position for Senior Analyst, Payroll & Absence Admin is to manage Asia Pacific /Middle East Africa (AP / MEA) countries payrolls and benefit administration operationally from the beginning of each process and following through to the accurate reporting of all relevant compliances. Role Manage payroll operations for multiple countries within APMEA Region Ensure monthly compliances reporting is accurate and support the results through the reconciliation process Provide support to HR and employees by researching any inquiries and delivering excellent customer service Ensure payroll accuracy following all controls Create purchase orders as needed, review invoices and ensure proper invoice clearance Identify problems that require investigation and analysis and develop solution options Support project tasks related to expansion activities including acquisitions and new countries All About You Minimally 4 years of experience in payroll /finance/accounting Good knowledge of labour laws and statutory requirements in AP and / or MEA Demonstrates process management skills Strong analytical/problem solving and planning skills Ability to be flexible in a fast paced, deadline focused environment and manage multiple tasks simultaneously acquired through previous experience in related field Highly organized, with great attention to details, articulate who knows how to develop and maintain excellent working relationships as well as providing strong customer satisfaction results are needed Solid communication skills, ability, and willingness to exercise initiative Demonstrated ability to work independently and in groups to complete time-sensitive projects within internal and external deadlines

Job Description Designation : Senior Manager Medical Coding Operations Specialty : Same Day Surgery Location : Airoli, Navi Mumbai Work from Office Job Summary: We are seeking a Senior Manager Medical Coding Operations with at least 11+ years of experience in the medical coding business. The ideal candidate will have extensive knowledge of Surgery Medical Coding guidelines , and coding techniques including ICD-10 and CPT . A strong foundation in Anatomy & Physiology , Advanced Medical Terminology , Pharmacology , and Psychology is essential. Proficiency in MS Office and excellent communication and interpersonal skills are a must. Key Responsibilities: Coding Transition & Delivery Management : Manage coding transitions and oversee delivery for outsourcing partners and hospital groups in the US. Training & Leadership : Provide coding training and guidance for the team, utilizing strong leadership skills to manage and mentor coders. Client Management : Understand client needs and exceed expectations in both productivity and quality. Project Transition : Lead the transition of new projects across various specialties. Decision Making : Demonstrate effective decision-making skills with minimal supervision. Research & Analytics : Utilize strong analytical skills to solve complex coding issues through research. Training & Mentoring : Act as a mentor to enhance coders skills and ensure project success. Stakeholder Collaboration : Work closely with higher management to meet organizational goals. Coding Guidelines : Develop and document coding guidelines based on federal and payer sources (CMS, Medicare, Commercial Payers) and client updates. Client Interaction : Lead client discussions regarding coding production deliverables and quality assurance. Team Management : Manage and lead a team of multispecialty coders. Special Responsibilities: Facility Creation : Assist in exploring infrastructure options and building new facilities. Team Building : Play a key role in building a team tailored for various projects based on specific requirements. Necessary Qualifications: Experience : 11+ years in Medical Coding with working managing Surgery Coding . Technical Skills : Proficiency in MS Word and Excel . Organizational Skills : Detail-oriented with the ability to handle repetitive tasks efficiently. Multitasking : Ability to manage multiple tasks in a fast-changing environment. Educational Requirements: Qualification : Graduation in any stream. Mandatory Certifications : CCS , CIC , COC , or CPC certification. Disclaimer: GeBBS never charges fees or accepts payments for job applications. Any such requests should be reported immediately to reporthr@gebbs.com.

Onboarding To conduct joining formalities, joining pack/documents that they need to be submitted at joining. Ensuring follow up for relevant agreements and timey system updates for smooth onboarding process Benefits enrollment process managementDocument collection & Reference check: Checking individual joiner documents for completion of details Liaising with the GHRS team for BVC report Tracking and follow up for new joiner documentsPayroll: Ensure the accurate payroll input on a monthly basis Resolve queries regarding salary credits and ensure quick resolution for the same with payroll team Manage payroll vendor ADP to ensure timely and smooth payroll processingConfirmation:..." id="meta_tag_description" /> English (EN) English (EN) Espa ol (Am rica Latina) Fran ais Fran ais (Canada) Portugu s (Brasil) Deutsch Talent Community Settings Home About WTW About Us WTW Work Flex Inclusion and Diversity Early Careers Level Up with WTW Apprenticeships Apprenticeship FAQ Internships Graduate Programs Events Experienced Professionals Consulting Risk Analytics And Modeling Actuarial Broking/Placement Technology Operations Corporate Client Management Sales Project Management Research And Product Development Underwriting Service Center Search Jobs FAQs Hints and Tips Our Stories Sign In Search by job title and location Find a job To stay informed about new openings: Join our talent community Kiosk mode Senior Analyst - HR Service Center Mumbai, Maharashtra, India Senior Analyst - HR Service Center 202505232 Mumbai, Maharashtra, India Full time Add to favourites Favourite View favourites Description Onboarding To conduct joining formalities, joining pack/documents that they need to be submitted at joining. Ensuring follow up for relevant agreements and timey system updates for smooth onboarding process Benefits enrollment process management Document collection & Reference check: Checking individual joiner documents for completion of details Liaising with the GHRS team for BVC report Tracking and follow up for new joiner documents Payroll: Ensure the accurate payroll input on a monthly basis Resolve queries regarding salary credits and ensure quick resolution for the same with payroll team Manage payroll vendor ADP to ensure timely and smooth payroll processing Confirmation: Ensure timely closures on confirmation process Follow-up on pending confirmations Ensuring timely system updates Exit Management : Record and track resignations and intimate concerned departments Complete HR clearance for leavers Close all formalities related to exit including recovery of dues and relieving letters Mediclaim queries & database: Maintain Mediclaim database of new joiners and existing staff Provide monthly details to Insurance company/vendor Resolve queries regarding Mediclaim settlements and ensure quick resolution for the same Data management: Maintain all the HR Operations trackers & systems accurately Ensure all records are updated in a timely manner Ensure maximum usage of Service central for work tracking and resolution Audit: Conduct audit of DOR on HR cloud of employees Audit processes managed/SPOE for other process to ensure quality of data Support compliance activities as part of annual audits/renewals MI & Reporting: Create relevant MI and generate reports as per request/needs of the business Other: Helping colleagues resolve queries when they reach out for clarity on policy & benefits Support HRG with providing relevant information for strategic decision making and engagement Stakeholder management to ensure seamless Operations delivery in the location Compliance vendor management and ensuring all compliance in place basis vendor suggestions Qualifications Degree/relevant qualification in HR Excellent written and oral communication skills Strong excel and analytical skills Strong eye for minute details Highly effective interpersonal skills Good culture fit to the team and WTW overall

We are looking for a highly skilled and experienced Customer Experience Leader to join our team at i95dev, a brand of JIVA InfoTech. The ideal candidate will have 15-20 years of experience in the IT Services & Consulting industry. Roles and Responsibility Develop and implement customer experience strategies to enhance customer satisfaction and loyalty. Lead cross-functional teams to design and deliver exceptional customer experiences across multiple channels. Conduct market research and analyze customer feedback to identify areas for improvement. Collaborate with stakeholders to develop and launch new products and services that meet customer needs. Monitor and report on customer experience metrics to measure the effectiveness of initiatives. Foster a culture of continuous improvement within the organization to ensure ongoing growth and innovation. Job Requirements Proven experience in leading customer experience initiatives with a strong track record of success. Strong understanding of customer experience principles, trends, and best practices. Excellent communication, leadership, and project management skills. Ability to work effectively in a fast-paced environment with multiple priorities and deadlines. Strong analytical and problem-solving skills with attention to detail and data-driven decision making. Experience with customer experience tools and technologies is an asset.

ACI Worldwide Inc. ( Nasdaq : ACIW ) is a payment systems company headquartered in Elkhorn Nebraska ACI develops a broad line of software focused on facilitating real-time electronic payments. These products and services are used globally by banks , financial intermediaries such as third-party electronic payment processors , payment associations, switch interchanges, merchants , corporations, and a wide range of transaction-generating endpoints, including automated teller machines ("ATM"), merchant point of sale ("POS") terminals, bank branches, mobile phones , tablet computers , corporations , and internet commerce sites. In short, we re helping banks, merchants and billers capture rising real-time opportunities and volumes, all to meet the shifting needs of their consumers and business customers. Our people are the core of our business and our team represents a globally diverse, passionate and dedicated group of thousands of individuals around the world who share a common commitment to making our customers successful by driving the future of payments. As a Client Service Director you can help make possibilities happen. The Client Service Director is responsible for leading all aspects of pre-contract engagement across the full suite of ACI solutions , including proprietary products, extended functionalities, and relevant third-party offerings. This role plays a pivotal part in orchestrating pre-sales activities, forecasting revenues, and governing strategic target accounts. Success will be measured by key metrics such as bookings, program definition accuracy, and alignment on scope, schedule, and cost . Key Responsibilities Pre-Sales Engagement Collaborate with customers, Solution Consultants, and Commercial Teams to assess needs and recommend tailored solutions. Serve as a trusted advisor, bridging technical and business insights to drive strategic alignment. Coordinate end-to-end deal cycles, including RFP management and internal collaboration with stakeholders (Product, HELP24, Leadership). Deliver precise, customer-approved requirements that lay the foundation for on-time, on-budget project delivery. Statement of Work (SOW) Development Create thorough SOWs outlining scope, assumptions, and constraints. Review each SOW for clarity, feasibility, and adherence to company standards and customer expectations. Services Estimation & Profitability Prepare detailed effort estimations with input on resourcing, risk, and availability. Collaborate with Delivery Managers on resource capacity planning. Ensure financial health by incorporating margin considerations into all proposals. Project Transition to Delivery Teams Facilitate smooth handover with kickoff coordination and documentation. Support delivery teams during early execution, resolving escalations and offering clarifications. Client Relationship Management Foster strong client relationships throughout implementation and execution. Serve as a customer advocate, managing expectations and resolving conflicts in collaboration with internal teams. Ensure high levels of customer satisfaction through proactive engagement. Continuous Execution Improvement Analyze prior delivery cycles for improvement opportunities. Lead initiatives focused on execution efficiency, team performance, and client experience enhancement. Compliance & Risk Management Adhere to all corporate policies, including the ACI Code of Business Conduct and Ethics. Fulfill requirements under the Risk Management program, including control testing and documentation. Additional Duties Perform other responsibilities as assigned to meet evolving business needs. Required Skills & Experience Bachelor s degree with a minimum of 10 years of relevant experience . Proven ability to lead cross-functional teams and external partners. Strong understanding of margin management, pricing, and cost structures. Deep functional and technical knowledge of the payments ecosystem. Skilled in translating technical features into business outcomes. Demonstrated expertise in project delivery methodologies and service lifecycle. Customer-focused with experience in sales process management and requirements gathering. Proficient in tools like Salesforce and Jira . Strategic mindset with solid analytical and problem-solving abilities. Exceptional communication skills in English and local language. Effective in organizational change and relationship building across levels. Preferred Qualifications MBA or equivalent experience . PMI Certification or approved equivalent. Deep domain expertise in ACI products and services. Work Environment Standard office environment. Travel required domestic and international depending on business needs. #LI-AP

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: Eligibility Criteria: Should possess a minimum of 12 years experience in coding with 100+ team size. Certified from AAPC / AHIMA. Experience in coding strongly recommended. Should possess an excellent leadership skills. Work mode: WFORoles & Responsibilities: Coding certification from AHIMA/AAPC CCS; CCSP; CPC, CRC etc. Minimum 12 20 years of medical coding experience in professional Experience of working across multiple coding specialties and operations. People & Process management. Manage Senior Group Leaders/Group Leaders/Assistant managers/Manager to manage the availability of Coding Executives on a realtime basis to ensure SLA is met Work out the impact of the requests and the requirements of the client in terms of time, effort and resource cost and make appropriate decisions Responsible for increasing the value add as well as the revenue share from the client Strategic implementation of client requirements and goals Revenue and cost management with respect to client and organization levels Assuring the delivery of operational excellence and high performance from Associates at various levels in the hierarchy; achieving the same through effective mentoring, training and capacity planning Creating awareness for driving the projects, process improvement strategy & methodology and ensuring maximum operational efficiency.

We are looking for a skilled professional with 5-8 years of experience to join our team as a Process Excellence Deputy Manager in Wipro Limited. The ideal candidate will have a strong background in process excellence and improvement. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make recommendations for improvement. Lead and manage projects related to process excellence, ensuring timely completion and meeting goals. Provide training and coaching to team members on new processes and procedures. Identify opportunities for cost savings and budgeting efficiencies through process improvements. Job Requirements Minimum 5 years of experience in process excellence or a related field. Strong understanding of process improvement methodologies and tools. Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Effective communication and interpersonal skills, with the ability to work collaboratively with stakeholders at all levels. Experience in leading and managing projects, including project planning, execution, and monitoring. Strong knowledge of process management principles and practices, with the ability to apply them in real-world scenarios.