3496 Process Management Jobs - Page 42

Roles and Responsibilities: Collaborate with stakeholders to gather digital analytics requirements and translate them into actionable tracking strategies. Implement and configure Adobe Analytics using Adobe Launch (Client-Side and Web SDK) and set up data layers. Set up and manage custom eVars, props, events , classifications, and Analysis Workspace dashboards . Perform end-to-end QA and validation of tags to ensure accurate tracking and data integrity. Build interactive and insightful dashboards in Adobe Analytics Workspace to visualize performance and user behavior. Translate data into clear, actionable insights and business recommendations that inform digital marketing, product strategy, and UX decisions. Define KPIs and measurement strategies aligned with business goals and customer journeys. Present data-driven stories to business and leadership teams, using visuals and narratives to influence strategic decisions. Troubleshoot and resolve issues with implementation, reporting, and data discrepancies. Implement and manage third-party pixels and marketing tags (e.g., Meta, Google, LinkedIn) through Adobe Launch. Monitor site performance and user interaction patterns to uncover optimization opportunities and A/B test hypotheses. Stay current with Adobe product releases, digital analytics trends, and industry best practices. Technical and Functional Skills: Bachelor's degree with 6-7 years of hands-on experience in Adobe Analytics and Adobe Launch implementation . Strong proficiency in Adobe Analytics Workspace report building, segmentation, calculated metrics, and data storytelling. Expertise in configuring Adobe Launch rules, events, extensions , and deploying custom tracking codes. Strong understanding of JavaScript, HTML, CSS , and web development debugging tools (e.g., Charles, Adobe Debugger). Experience with data layer architecture , solution design documents, and tag documentation. Deep understanding of digital KPIs, conversion funnels, attribution models , and behavior analysis. Proven ability to analyse large datasets , detect trends, uncover root causes, and propose actionable recommendations. Excellent communication and storytelling skills to convey insights and influence decision-makers. Experience with A/B testing tools (e.g., Adobe Target, Optimizely) and interpreting test results is a plus. Exposure to Customer Journey Analytics (CJA) , Real-Time CDP, or cross-channel segmentation is a bonus.

Shift Timings: APAC (6 AM to 3 PM IST) EMEA (1 PM to 10 PM IST) NAM (6:30 PM to 3:30 PM IST) Minimum Academic Qualifications Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 2 to 3 years of experience in handling a team of a minimum of 5-6 members with experience in Confirmations, Reconciliation and an overall experience of 3 to 5 years Process/Activities with Experience: Should have understanding of Confirmations activities likeIndexing, Affirmations, Drafting, Incoming Review, Matching and Chasing Should be aware of CFTC, EMIR guidelines Should be aware of the upstream and downstream activities and its implications Should be aware of electronic confirmation platforms like Markitwire, DTCC Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Commodities Should able to communicate effectively with global counterparties and trade support groups to explain, resolve discrepancies & breaks Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day Should have hands on experience on Excel (Basic as well as Advance) Willingness to continuously learn, upgrade skills and stay relevant to business demands Should be able to work with teams across time-zones and cultures Should be organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Should be good with numbers and ability to derive information from data Should be excellent multi-tasking, creative problem solving and a good team player Financial Products Knowhow: Fixed Income (Interest Rate Swap & Credit Default Swaps), Equity Swaps, Equity Options, FX Forward, FX Option, NDF, Accumulators, etc. Tools/industry utilities Preferred hands-on & understanding of Confirmation workflows, DTCC, Markitwire, etc. Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Other : Knowledge of/prior experience with offshoring processes and methodologies highly preferred Seeking a challenging new position in a dynamic high growth company and industry Should be good with logical and quantitative abilities Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team Role and Responsibility: As part of our Confirmations management team, you will be managing a team of 5-6 members and will be responsible for meeting KPIs and SLAs which are defined in the process. You will be primary point of contact with our client partners for any BAU related queries, escalation requirements and to improve processes and controls that build capacity and scale. Your role will be to execute process functions and liaise with Middle office and counter parties for multiple OTC products. Supporting managers in handling daily issues and assume the role of a process SME. Handling and resolving queries related to confirmation by the data provided to you by the system & counter parties. Independently handle clients establish self as a valued partner Independently handle all client escalations and lead mitigation steps to prevent future escalations Grooming As and SAs to manage process and risk effectively Set goals and targets for team and give effective feedbacks on performance Build domain expertise and lead from the front Training, delivery management, mentoring Help knowledge management endeavour by sharing process knowledge and best practices within the teams minimize program dependence on self and other key member Should be able to work with business partners of knowledge management, talent acquisition & quality teams for an excellent compliance

Roles and Responsibilities: Collaborate with stakeholders to gather digital analytics requirements and translate them into actionable tracking strategies. Implement and configure Adobe Analytics using Adobe Launch (Client-Side and Web SDK) and set up data layers. Set up and manage custom eVars, props, events , classifications, and Analysis Workspace dashboards . Perform end-to-end QA and validation of tags to ensure accurate tracking and data integrity. Build interactive and insightful dashboards in Adobe Analytics Workspace to visualize performance and user behavior. Translate data into clear, actionable insights and business recommendations that inform digital marketing, product strategy, and UX decisions. Define KPIs and measurement strategies aligned with business goals and customer journeys. Present data-driven stories to business and leadership teams, using visuals and narratives to influence strategic decisions. Troubleshoot and resolve issues with implementation, reporting, and data discrepancies. Implement and manage third-party pixels and marketing tags (e.g., Meta, Google, LinkedIn) through Adobe Launch. Monitor site performance and user interaction patterns to uncover optimization opportunities and A/B test hypotheses. Stay current with Adobe product releases, digital analytics trends, and industry best practices. Technical and Functional Skills: Bachelor's degree with 6-7 years of hands-on experience in Adobe Analytics and Adobe Launch implementation . Strong proficiency in Adobe Analytics Workspace report building, segmentation, calculated metrics, and data storytelling. Expertise in configuring Adobe Launch rules, events, extensions , and deploying custom tracking codes. Strong understanding of JavaScript, HTML, CSS , and web development debugging tools (e.g., Charles, Adobe Debugger). Experience with data layer architecture , solution design documents, and tag documentation. Deep understanding of digital KPIs, conversion funnels, attribution models , and behavior analysis. Proven ability to analyse large datasets , detect trends, uncover root causes, and propose actionable recommendations. Excellent communication and storytelling skills to convey insights and influence decision-makers. Experience with A/B testing tools (e.g., Adobe Target, Optimizely) and interpreting test results is a plus. Exposure to Customer Journey Analytics (CJA) , Real-Time CDP, or cross-channel segmentation is a bonus.

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Specialism KYC, AML, Due Diligence APM Roles & responsibilities: Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Graduation (Bcom, BBA, BBM, BCA) Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities.

Shift Timings: APAC (6 AM to 3 PM IST) EMEA (1 PM to 10 PM IST) NAM (6:30 PM to 3:30 PM IST) Minimum Academic Qualifications Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 2 to 3 years of experience in handling a team of a minimum of 5-6 members with experience in Confirmations, Reconciliation and an overall experience of 3 to 5 years Process/Activities with Experience: Should have understanding of Confirmations activities likeIndexing, Affirmations, Drafting, Incoming Review, Matching and Chasing Should be aware of CFTC, EMIR guidelines Should be aware of the upstream and downstream activities and its implications Should be aware of electronic confirmation platforms like Markitwire, DTCC Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Commodities Should able to communicate effectively with global counterparties and trade support groups to explain, resolve discrepancies & breaks Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day Should have hands on experience on Excel (Basic as well as Advance) Willingness to continuously learn, upgrade skills and stay relevant to business demands Should be able to work with teams across time-zones and cultures Should be organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Should be good with numbers and ability to derive information from data Should be excellent multi-tasking, creative problem solving and a good team player Financial Products Knowhow: Fixed Income (Interest Rate Swap & Credit Default Swaps), Equity Swaps, Equity Options, FX Forward, FX Option, NDF, Accumulators, etc. Tools/industry utilities Preferred hands-on & understanding of Confirmation workflows, DTCC, Markitwire, etc. Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Other : Knowledge of/prior experience with offshoring processes and methodologies highly preferred Seeking a challenging new position in a dynamic high growth company and industry Should be good with logical and quantitative abilities Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team Role and Responsibility: As part of our Confirmations management team, you will be managing a team of 5-6 members and will be responsible for meeting KPIs and SLAs which are defined in the process. You will be primary point of contact with our client partners for any BAU related queries, escalation requirements and to improve processes and controls that build capacity and scale. Your role will be to execute process functions and liaise with Middle office and counter parties for multiple OTC products. Supporting managers in handling daily issues and assume the role of a process SME. Handling and resolving queries related to confirmation by the data provided to you by the system & counter parties. Independently handle clients establish self as a valued partner Independently handle all client escalations and lead mitigation steps to prevent future escalations Grooming As and SAs to manage process and risk effectively Set goals and targets for team and give effective feedbacks on performance Build domain expertise and lead from the front Training, delivery management, mentoring Help knowledge management endeavour by sharing process knowledge and best practices within the teams minimize program dependence on self and other key member Should be able to work with business partners of knowledge management, talent acquisition & quality teams for an excellent compliance

Roles and Responsibilities: Collaborate with stakeholders to gather digital analytics requirements and translate them into actionable tracking strategies. Implement and configure Adobe Analytics using Adobe Launch (Client-Side and Web SDK) and set up data layers. Set up and manage custom eVars, props, events , classifications, and Analysis Workspace dashboards . Perform end-to-end QA and validation of tags to ensure accurate tracking and data integrity. Build interactive and insightful dashboards in Adobe Analytics Workspace to visualize performance and user behavior. Translate data into clear, actionable insights and business recommendations that inform digital marketing, product strategy, and UX decisions. Define KPIs and measurement strategies aligned with business goals and customer journeys. Present data-driven stories to business and leadership teams, using visuals and narratives to influence strategic decisions. Troubleshoot and resolve issues with implementation, reporting, and data discrepancies. Implement and manage third-party pixels and marketing tags (e.g., Meta, Google, LinkedIn) through Adobe Launch. Monitor site performance and user interaction patterns to uncover optimization opportunities and A/B test hypotheses. Stay current with Adobe product releases, digital analytics trends, and industry best practices. Technical and Functional Skills: Bachelor's degree with 6-7 years of hands-on experience in Adobe Analytics and Adobe Launch implementation . Strong proficiency in Adobe Analytics Workspace report building, segmentation, calculated metrics, and data storytelling. Expertise in configuring Adobe Launch rules, events, extensions , and deploying custom tracking codes. Strong understanding of JavaScript, HTML, CSS , and web development debugging tools (e.g., Charles, Adobe Debugger). Experience with data layer architecture , solution design documents, and tag documentation. Deep understanding of digital KPIs, conversion funnels, attribution models , and behavior analysis. Proven ability to analyse large datasets , detect trends, uncover root causes, and propose actionable recommendations. Excellent communication and storytelling skills to convey insights and influence decision-makers. Experience with A/B testing tools (e.g., Adobe Target, Optimizely) and interpreting test results is a plus. Exposure to Customer Journey Analytics (CJA) , Real-Time CDP, or cross-channel segmentation is a bonus.

Roles and Responsibilities: Collaborate with stakeholders to gather digital analytics requirements and translate them into actionable tracking strategies. Implement and configure Adobe Analytics using Adobe Launch (Client-Side and Web SDK) and set up data layers. Set up and manage custom eVars, props, events , classifications, and Analysis Workspace dashboards . Perform end-to-end QA and validation of tags to ensure accurate tracking and data integrity. Build interactive and insightful dashboards in Adobe Analytics Workspace to visualize performance and user behavior. Translate data into clear, actionable insights and business recommendations that inform digital marketing, product strategy, and UX decisions. Define KPIs and measurement strategies aligned with business goals and customer journeys. Present data-driven stories to business and leadership teams, using visuals and narratives to influence strategic decisions. Troubleshoot and resolve issues with implementation, reporting, and data discrepancies. Implement and manage third-party pixels and marketing tags (e.g., Meta, Google, LinkedIn) through Adobe Launch. Monitor site performance and user interaction patterns to uncover optimization opportunities and A/B test hypotheses. Stay current with Adobe product releases, digital analytics trends, and industry best practices. Technical and Functional Skills: Bachelor's degree with 6-7 years of hands-on experience in Adobe Analytics and Adobe Launch implementation . Strong proficiency in Adobe Analytics Workspace report building, segmentation, calculated metrics, and data storytelling. Expertise in configuring Adobe Launch rules, events, extensions , and deploying custom tracking codes. Strong understanding of JavaScript, HTML, CSS , and web development debugging tools (e.g., Charles, Adobe Debugger). Experience with data layer architecture , solution design documents, and tag documentation. Deep understanding of digital KPIs, conversion funnels, attribution models , and behavior analysis. Proven ability to analyse large datasets , detect trends, uncover root causes, and propose actionable recommendations. Excellent communication and storytelling skills to convey insights and influence decision-makers. Experience with A/B testing tools (e.g., Adobe Target, Optimizely) and interpreting test results is a plus. Exposure to Customer Journey Analytics (CJA) , Real-Time CDP, or cross-channel segmentation is a bonus.

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Specialism KYC, AML, Due Diligence APM Roles & responsibilities: Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Graduation (Bcom, BBA, BBM, BCA) Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities.

Assistant Branch Manager is responsible for ensuring that branch meets and exceeds expectations of business development and operational efficiency. Required Candidate profile Must have graduation or post graduation degree Proven experience as a Manager. Excellent organizational skills and problem solving skills Excellent time and work pressure management skills

Your Role Providing guidance, mentorship, and leadership to team members, fostering a positive and productive work environment. Leading and coordinating infrastructure projects, from planning and execution to delivery and closure. This includes defining scope, timelines, and budgets. Building and maintaining strong relationships with clients, understanding their needs, and ensuring their satisfaction. Managing and resolving incidents and problems related to infrastructure, working with relevant teams to minimize impact and downtime. Your Profile Ensuring the smooth and efficient delivery of IT infrastructure services, including network, servers, storage, and security. Managing and resolving incidents and problems related to infrastructure, working with relevant teams to minimize impact and downtime. Managing project budgets, tracking expenses, and ensuring cost-effectiveness. Tracking key performance indicators (KPIs), generating reports, and providing insights on service performance. What will you love working at Capgemini Capgemini emphasizes ITIL-based service management practices, ensuring structured, efficient, and customer-focused service delivery. This is ideal for professionals who want to deepen their expertise in ITSM, incident/problem/change management, and service delivery governance. Would be working in cutting-edge cloud IT infra technology with high performance capability team Career Growth & Global Exposure Focus on Innovation, Cloud, Security & AutomationInclusive Culture & Strong Support System

About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Role and responsibilities: Work with the entire creative team to establish a unified brand understanding and voice of the company, to elevate our innovation Will be a Subject Matter expert for the Creative team. The role will include supervising and leading the graphic designing team Develop creative briefs based on ideas established in brainstorming sessions with direction, schedules, and expected deliverables for the creative team. Participate in designing/redesigning computer graphics, web page graphics, logos, illustrations, advertisements, web-page mockups, infographic, brochures, and many other forms of visual communication including design conceptualization Obtain required approvals by presenting final layouts, storyboards, and illustrations. Present or oversee the presentation of final concepts and coordinate production and dissemination for clients and stakeholders. Troubleshooting design, staff, or process problems as they arise. Look for the latest industry best practices to improve design processes. Analyze and plan the framework of design according to the laid out concept and established specifications of the project Staying abreast of developments in web applications and programming languages Technical and Functional Skills: Bachelor's degree in computer science, business, or a related field 4+ years of experience in experience in Digital Creative Production (Ad Campaigns). The candidate should be an expert with a solid knowledge of image editing and video editing and Vfx software like Adobe Creative Suite especially on Adobe Photoshop, Illustrator, Premiere Pro, After effects, and InDesign Should be able to understand what the metric (impressions, clicks, and conversions) means and how to apply it to make informed decisions to produce incredibly engaging display ads for Social media (Facebook, Instagram, Twitter, Google, etc.) Hands-on experience in designing Marketing Campaigns for Social media [Facebook, Insta, Linkedin], static/animated banners, emailers, landing pages, microsites, and video assets for end-to-end digital campaigns for B2B clients preferably in food, travel, and media brands Strong Interpersonal, time and project management, presentation, leadership, and communication skills. Client interfacing ability with confidence Ability to use a strong analytical and artistic approach to solve complex creative issues Ability to handle multiple projects and prioritize different tasks

About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Role and responsibilities: Work with the entire creative team to establish a unified brand understanding and voice of the company, to elevate our innovation Will be a Subject Matter expert for the Creative team. The role will include supervising and leading the graphic designing team Develop creative briefs based on ideas established in brainstorming sessions with direction, schedules, and expected deliverables for the creative team. Participate in designing/redesigning computer graphics, web page graphics, logos, illustrations, advertisements, web-page mockups, infographic, brochures, and many other forms of visual communication including design conceptualization Obtain required approvals by presenting final layouts, storyboards, and illustrations. Present or oversee the presentation of final concepts and coordinate production and dissemination for clients and stakeholders. Troubleshooting design, staff, or process problems as they arise. Look for the latest industry best practices to improve design processes. Analyze and plan the framework of design according to the laid out concept and established specifications of the project Staying abreast of developments in web applications and programming languages Technical and Functional Skills: Bachelor's degree in computer science, business, or a related field 4+ years of experience in experience in Digital Creative Production (Ad Campaigns). The candidate should be an expert with a solid knowledge of image editing and video editing and Vfx software like Adobe Creative Suite especially on Adobe Photoshop, Illustrator, Premiere Pro, After effects, and InDesign Should be able to understand what the metric (impressions, clicks, and conversions) means and how to apply it to make informed decisions to produce incredibly engaging display ads for Social media (Facebook, Instagram, Twitter, Google, etc.) Hands-on experience in designing Marketing Campaigns for Social media [Facebook, Insta, Linkedin], static/animated banners, emailers, landing pages, microsites, and video assets for end-to-end digital campaigns for B2B clients preferably in food, travel, and media brands Strong Interpersonal, time and project management, presentation, leadership, and communication skills. Client interfacing ability with confidence Ability to use a strong analytical and artistic approach to solve complex creative issues Ability to handle multiple projects and prioritize different tasks

About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Role and responsibilities: Work with the entire creative team to establish a unified brand understanding and voice of the company, to elevate our innovation Will be a Subject Matter expert for the Creative team. The role will include supervising and leading the graphic designing team Develop creative briefs based on ideas established in brainstorming sessions with direction, schedules, and expected deliverables for the creative team. Participate in designing/redesigning computer graphics, web page graphics, logos, illustrations, advertisements, web-page mockups, infographic, brochures, and many other forms of visual communication including design conceptualization Obtain required approvals by presenting final layouts, storyboards, and illustrations. Present or oversee the presentation of final concepts and coordinate production and dissemination for clients and stakeholders. Troubleshooting design, staff, or process problems as they arise. Look for the latest industry best practices to improve design processes. Analyze and plan the framework of design according to the laid out concept and established specifications of the project Staying abreast of developments in web applications and programming languages Technical and Functional Skills: Bachelor's degree in computer science, business, or a related field 4+ years of experience in experience in Digital Creative Production (Ad Campaigns). The candidate should be an expert with a solid knowledge of image editing and video editing and Vfx software like Adobe Creative Suite especially on Adobe Photoshop, Illustrator, Premiere Pro, After effects, and InDesign Should be able to understand what the metric (impressions, clicks, and conversions) means and how to apply it to make informed decisions to produce incredibly engaging display ads for Social media (Facebook, Instagram, Twitter, Google, etc.) Hands-on experience in designing Marketing Campaigns for Social media [Facebook, Insta, Linkedin], static/animated banners, emailers, landing pages, microsites, and video assets for end-to-end digital campaigns for B2B clients preferably in food, travel, and media brands Strong Interpersonal, time and project management, presentation, leadership, and communication skills. Client interfacing ability with confidence Ability to use a strong analytical and artistic approach to solve complex creative issues Ability to handle multiple projects and prioritize different tasks

The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Role and responsibilities: Understand business problem and requirements by building domain knowledge and translate to data science problem. Conceptualize and design cutting edge data science solution to solve the data science problem, apply design-thinking concepts. Identify the right algorithms, tech stack, sample outputs required to efficiently adder the end need. Prototype and experiment the solution to successfully demonstrate the value. Independently or with support from team, execute the conceptualized solution as per plan by following project management guidelines. Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization. Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development, and practice development initiatives. Technical and Functional Skills: Bachelors degree in Computer Science with 4 to 6 years of work experience. Must have experience in Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, Python, decision tree, random forest, SAS, clustering classification. Ability to engage clients to understand business requirements and convert the same into technical/modelling problems for solution development. Demonstrate strong interpersonal skills and a comfort interacting with clients from the C-suite to marketing managers to technical specialists. Demonstrated knowledge of analytical/statistical techniques and their applications; a working knowledge of/experience in R and Python is a plus. Demonstrated excellent communications skills, both written and spoken, as well as being able to explain complex technical concepts in plain English. Ability to present results of statistical models in business language. Domain understanding of at least one preferably two verticals amongst Retail, Cable, Technology (not mandate). Knowledge of data visualization tools (Tableau, QlikView, etc.) is a plus. Demonstrate strong analytical and storytelling skills and the ability to find relevant stories from piles of reports. Ability to manage specific tasks to completion with minimal direction. Ideal candidate has been in a consulting role previously. Hands-on expertise on the applied statistical techniques including multi-variate regression, logistic regression, market-mix models, clustering, classification, survival, churn models, speech analytics, image analytics, etc. Ability to collaborate with onsite colleagues in the US & UK. Expert in handling large data, cleansing & preparation for modelling. Very high attention to detail and quality.

Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to collaborate effectively with cross-functional teams.

The Associate within Asset Services will have to work in coordination with the staff within the department and will have to work in coordination with the team managers to ensure all the tasks and day to day operations are managed with ease. The Associate will also be responsible to work alongside co-associates, AVP and VPs within Asset Services to address and escalate all operational issues. Responsible for ensuring all operational function run smoothly and issues are resolved for teams. Candidate/Applicant will be responsible for transitioning of any new process within Asset Services area from formulating strategy, hiring people, working with onshore to get the training requirements in place and will play as SPOC to accomplish the smooth transitioning. The Associate Asset Services will provide daily support and guidance to staff within the department and will work closely with Team Members (direct reports), co-associates, AVPs and VPs within Asset Services to address operational issues. ---Responsible for ensuring that day to day operations function smoothly and issues are resolved for teams. Other responsibilities include to ensure timely and accurate processing of all activities on a daily basis within the given timelines. Your key responsibilities Staff Management Effectively Manage team Staff development through strong engagement and Training Need Analysis Staff performance appraisals on regular basis Engage staff in Asset Services/org Initiatives. Facilitate change initiatives within the team. Ensure planned mobility is provided to staff. Manage attrition as per org standards. Responsible for conducting weekly staff meetings and monthly one on one session with the team. Ensure team morale and motivation is high through team building and regular interaction. Responsible for recruitment & Process transitions from onshore locations Process Management Building a strong mechanism to take care of volume peaks during peak season Identifying operational risks proactively and mitigating appropriately. Sound knowledge of Corporate Actions, Mandatory, Voluntary, Income Processing, Fixed Income, redemptions, proxy, class action Serve as Internal/external escalation point Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc). Work very closely with the process owners/stakeholders and other internal clients for overall growth of the banks business Acting as a central point of contact for all the process related issues / improvements etc. Building a strong mechanism to take care of volume peaks during peak season Building and refining process metrics (benchmarks) by involving team and onsite management Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements. Reviewing daily benchmark reports for each of the process lines, investigating benchmark breaches with Global counterparts and working to improve the process Liaising with relevant IT teams to resolve any technical issues preventing the optimum performance of the operational processes. To build up process documentation, define benchmarks, capacity model, baseline volumes etc. for newly transitioned processes. Your skills and experience 5 to 10 years experience in investment banking operations/ Custody Operations/ Securities Operations with at least 1-2 years of experience in Corporate Actions/Asset Services Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills. Ability to identify and develop strong working relationship with internal as well as external client groups Comfortable dealing with multiple stakeholders and complex situations. Strong English written & verbal skills required. Ability to converse clearly with internal and external staff via telephone and written communication. Good People Management Skills Eye for Details Experience of client facing roles (internal & external) Graduate in Commerce/ Finance (Preference Post Graduate/ MBA) Proficient in Microsoft Office applications. Ready to travel as and when required Be willing to work in shifts. Role: Customer Success Associate Industry Type: Investment Banking / Venture Capital / Private Equity Department: Customer Success ,Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: B.Tech/B.E. in Any Specialization PG: MBA/PGDM in Any Specialization

Support global/regional audit related work and projects as well as ad hoc internal and external audit requests. Support and drive stakeholder management, build strong relationships and work collaboratively with stakeholders. Help to identify efficiencies through continuous process improvements and support/drive the implementation of globally consistent processes. Work closely with internal partners including but not limited to all Trade Finance partners and stakeholders to ensure regulatory compliance related requirements are adhered to with thorough understanding of trade policies and compliance guidelines. Support effective global Policy reviews, Risk Assessments, enhance existing procedures and processes while adhering to all regulatory requirements of the Bank for Trade Finance Analyze and advise on incoming transactions request from stakeholders in view of all risk dimensions of the bank, which requires a general curiosity, attention to detail and understanding of complex transactions in a short time span. Bringing new ideas, and work on process optimization, realignment, automation, and simplification to increase efficiency and effectiveness processes. Establish and maintain Business/Audit/Regulatory related Management Information (MI) for stakeholders, management, external/internal auditors, and regulators as well as other related parties. Your skills and experience Bachelors/Masters degree in Finance, Engineering and Economics/Applied Economics, 5-8 years of work experience in relevant field of Trade Finance, Non-Financial Risk Management, Product Management, Operations, Compliance/AFC, Risk Management. Good understanding of Trade Finance Products Experience with operational processes, Process Management, Sanctions and Embargo related knowledge, Findings Management would be welcomed Be pro-active, open minded, client oriented and have a solution driven attitude. Good Project Management and Analytical skills Sound knowledge and understanding of the risks, controls, compliance and regulatory environment and requirements in Banking with focus on Trade Finance Ability to challenge the status quo and can think outside the box. Strong communication skills with excellent English, both orally and written; German is a plus. Self-starter with ability to solve problems in an independent and successful manner, while supporting team goals/ objectives. Very good knowledge of advanced MS Office, Excel, MS Project, and good understanding of Tableau reporting and analytical tools.

Designation:- Senior Manager Department:- Group Operations Location:- Goregaon East IT Park Job Description : Understanding of Group Insurance processes, operations standards, industry regulations, SLAs. Oversee daily operational activities and ensure smooth workflow across departments with a strong focus on excellence, quality management and audit compliance Develop and drive continuous improvement initiatives to enhance operational performance in coordination with cross-functional teams Like Projects, Underwriting, compliance, IT, sales to align operational goals. Implement and monitor best practices to optimize workflow efficiency and service quality. To manage, mentor, motivate and lead team. Ability to priorities and manage multiple task efficiently. Good Verbal and written communication MIS and data preparation and presentations Qualifications: Bachelors degree in Business Administration, Insurance, Finance, or a related field, (Master’s degree preferred). Minimum 4-5 years of experience in insurance operations, with at least 2 years in a managerial role.

Responsibilities Procurement process management (procure to pay) 1. On time PO creation and management 2. Collaborate with vendor per MRP changes and mitigate any risks associated to on time material availability 3. Coordinate with logistics teams to ensure timely and smoothly delivery of materials 4. Follow up on payments and ensure timely release of funds to vendors Stakeholder management 1. Participate in review meetings for high-value projects, ensuring alignment with user department and finance 2. Drive improvements needed in procurement process & systems to enable efficiency and effectiveness and achieve internal customer satisfaction Documentation 1. Maintain accurate and up to date procurement records, documentation 2. Ensure compliance with internal and external audit requirements throughout the procurement process 3. Vendor data management Qualifications 1. Engineering degree for Tool/equipment/direct materials procurement 2. Preferably semiconductors industry experience 3. Proficiency in SAP 4. Good communication skills

Job description Process Mgmt IT processes Oversee planning, execution, delivery of IT projects Technology Mgmt IT infrastructure services IT system vendors and service providers Leadership/Strategy IT strategies Lead/manage IT team IT objectives IT budget Required Candidate profile Salesforce mandatory , JDE must have implemented new solutions exp in IT leadership roles/process mgmt IT infrastructure, systems, processes. project /time mgmt , analytical thinking,problem-solving

You have experience in running operations with ITIL processes and are ITIL certified. Your excellent analytical and troubleshooting skills coupled with strong verbal and written communication abilities make you a valuable asset. Your creative thinking is evident in implementing service improvements, automation, incident reduction, standard change conversion to service request, and fail change reduction. You are open to learning new technologies, scaling up quickly, and adapting to different roles as needed. In your role, you have demonstrated expertise in running operations following ITIL processes and have experience in writing RFPs, solutions, and presentations during client visits. Your practical experience with agile methodologies and tools is commendable. Additionally, you have experience working with geographically separated customers and onshore-offshore teams, showcasing your cross-functional knowledge and excellent collaboration skills. As a Process Subject Matter Expert, you are responsible for overseeing the entire management of ITIL SIAM processes. You ensure that supporting tools are aligned with processes, with clear categorization, prioritization, and efficient management of attributes. Your responsibilities include process governance, ensuring SLAs and KPIs are met, and providing timely updates as the central point of contact between technical teams, stakeholders, and leadership. You excel in establishing and communicating process missions, goals, and objectives to stakeholders, documenting and maintaining procedures, resolving cross-functional issues, and ensuring proper staffing and training for execution. Continuous process improvement is a key focus, where you develop and refine process management procedures to enhance efficiency and effectiveness. Monitoring, measuring, and reporting on process effectiveness to senior management, as well as continual service improvement and collaboration with customer organizations, are part of your responsibilities. In terms of technical requirements, you are proficient in ITIL V3, ITIL V4, and SIAM practitioner professional. Your expertise lies in process management, process design, and re-engineering. Additionally, you play a crucial role in stakeholder management, ensuring clear and consistent communication across teams and external parties. Your preferred skills include technology architecture, ITIL service management, consulting, change management, incident and request management, service operation, and SIAM. You are also tasked with leading a team of 4-5 Process Managers and Consultants, showcasing your leadership abilities and experience in managing teams effectively.,

The responsibilities for this role include: - Automating processes across products and digital transformation of existing credit processes to address rising costs and new customer preferences. - Working closely with the Product, Technology, and Business teams to devise the best and most innovative solutions for solving customer needs. - Monitoring the performance of solutions to ensure better Turnaround Time (TAT) and process management. - Ensuring uniform processes and analyzing various processes to recommend changes that initiate cost savings, optimize resources, and enhance operational efficiency. - Monitoring the overall functioning of processes, identifying improvement areas, and implementing measures to maximize customer satisfaction. - Conducting random process audits and focusing on efficiency, productivity improvement, and increase productivity through internal process reviews. - Implementing technology interventions and efficiency building through best practices in the market. - Tracking productivity, optimizing costs, negotiating contracts, rationalizing resources, and promoting automation. The ideal candidate for this position should have an MBA/PGDBA/PGPM or an equivalent qualification.,

The opportunity: As a Team Manager at INOPC-HVDC, Chennai, you will have the responsibility of managing your team's operations, resource allocation, competence development, and people growth. Collaboration with various cross-functional teams, suppliers, and customers will be essential in your role. You will have the opportunity to engage in the global market with exciting travel prospects. As part of the local management team, you will serve as a valuable sounding board within the organization. Your tasks will include analysis, risk management, and being at the forefront of various activities. Alongside the tender responsible, you will handle tender calculations and pricing models. How you'll make an impact: - Responsible for medium- to long-term resource planning and allocation based on tender and project forecasts in collaboration with the global organization. - Accountable for ensuring departmental KPIs such as on-time delivery, quality, and productivity are consistently met, while also achieving financial targets. - Review and approve techno-economic proposals for tenders and projects, focusing on risk assessment and opportunity evaluation. - Lead regular reviews and follow-ups with project teams, cross-functional departments, suppliers, and customers to ensure alignment and progress. - Oversee recruitment activities in line with the approved headcount budget. - Provide technical support and actively contribute to project execution and organizational objectives. - Conduct performance assessments and reviews for team members, setting clear, measurable targets for direct reports. - Identify individual development needs within the team and implement tailored development plans. - Recognize key competency areas and establish effective succession planning strategies. - Demonstrate and promote core values of safety and integrity by taking accountability for actions and supporting colleagues and the business. - Ensure compliance with applicable external and internal regulations, procedures, and guidelines, such as ISO37001: Anti-bribery re-certification. Your Background: - BE or B.Tech in Electrical Engineering. - 13+ years of experience in Control & Protection Engineering Design & Operational work. - Knowledge in Power Systems, Control & Protection, process structuring, and process management. - Self-starter with the ability to take ownership of tasks through to completion. - Excellent written and verbal communication skills. Qualified individuals with disabilities may request reasonable accommodations to access the Hitachi Energy career site. Please complete a general inquiry form on the website, including your contact information and specific details about the required accommodation to support you during the job application process. This service is intended for job seekers with disabilities requiring accessibility assistance or accommodations during the application process. Other inquiries will not receive a response.,

As a Process Manager at eClerx in Chandigarh / Mohali, you will play a crucial role in ensuring effective communication between HR and Operations within the program while upholding company policies. With over 3 years of relevant experience, you will be responsible for various HR functions aimed at enhancing employee engagement and performance. One of your key tasks will be to conduct HIPO development and Career discussion programs for identified groups of Analysts and Senior Analysts. You will also be involved in monitoring and managing Performance Improvement Plans (PIPs) for underperforming individuals and implementing strategies to reduce attrition levels. In addition, you will plan and organize on-floor events, conduct pulse meetings, and oversee the 90-day onboarding program for new employees. Your role will also involve facilitating knowledge management training programs and guiding new managers in evaluating subordinates. Furthermore, you will be responsible for timely closure of PIP cases, conducting exit interviews, and updating various trackers related to grievances, performance, and background verification. Your ability to create reports and dashboards for program/process areas will be essential in driving rewards and recognition initiatives to motivate employees. To excel in this role, you should possess a degree with a minimum of 5 years of experience in an HR Business Partner role. Strong communication skills, stakeholder management capabilities, and proficiency in Excel are essential. Additionally, your analytical skills and experience in using data to make informed decisions will be valuable assets in fulfilling the responsibilities of this position. If you are looking to be part of a dynamic work environment that values continuous learning and fosters an inclusive culture, eClerx provides the ideal platform for you to grow and make a meaningful impact in the field of HR and operations management.,

As a CRM Manager in the Real Estate industry at Goregaon West, you will be responsible for leading and mentoring the CRM team to ensure seamless post-sales operations. Your role will involve allocating tasks, monitoring performance, and ensuring compliance with CRM SOPs. Additionally, you will review and optimize CRM processes to enhance efficiency and customer service quality. Your primary focus will be on maintaining high customer satisfaction scores by serving as an escalation point for grievances and complex cases. You will proactively manage customer relationships and personally handle key clients when necessary to ensure trust and retention. Accuracy in preparing and dispatching demand letters, receipts, and legal documentation will be crucial, requiring coordination with the Accounts and Legal teams for smooth processing and compliance. In terms of customer service and grievance redressal, you will be expected to monitor and resolve high-priority complaints within defined timelines. Implementing a structured system to track and address customer issues effectively, along with training the team on handling difficult clients, will be essential for maintaining professionalism. Your role will also involve reporting and analysis to identify patterns in complaints or delays, allowing you to initiate corrective actions. Effective internal coordination and stakeholder management will be key, requiring you to liaise with various departments like Sales, Legal, Accounts, and Project/Site teams to ensure accurate information flow and efficient issue resolution. Key skills and competencies for this role include strong leadership and people management abilities, excellent interpersonal and communication skills, high customer empathy, and a solution-driven approach. You should possess strong analytical and problem-solving skills, proficiency in CRM software and MS Office (especially Excel and Outlook), and the ability to manage multiple priorities under pressure. Preferred qualifications for this position include a graduate degree in Business Administration, Commerce, or related fields (MBA preferred), along with 5-8 years of experience in CRM roles, including at least 2-3 years in a team leadership/managerial position. Prior experience in Real Estate, Construction, or other customer-facing service industries is preferred. The work conditions for this role include working hours from 10:00 AM to 7:00 PM at Goregaon West. Additionally, occasional site visits and client meetings may be required to fulfill job responsibilities effectively.,