9282 Process Management Jobs - Page 42

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Job Overview: We are seeking a dynamic and results-driven Sales Representative to join our team. The ideal candidate will be responsible for reaching out to potential clients, understanding their cloud infrastructure needs, and guiding them through the process of migrating to Google Cloud. This role requires a proactive approach, excellent communication skills, and a deep understanding of cloud technologies. Key Responsibilities: Lead Engagement: Reach out to leads provided by Google, introducing them to the benefits of Google Cloud over AWS or Azure. Client Consultation: Understand clients current cloud infrastructure and business needs, and present tailored migration solutions. Sales Proce...

We are looking for a highly motivated and enthusiastic individual to join our team as a Management / Supervisory Trainee (MST) in the hospitality industry. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Assist in managing daily operations to ensure seamless service delivery. Coordinate with various departments to maintain high standards of customer satisfaction. Develop and implement effective strategies to enhance operational efficiency. Conduct regular audits to identify areas for improvement and provide recommendations. Collaborate with the management team to achieve business objectives. Analyze data to identify trends and opportunities for growth. Job R...

Develop and implement quality assurance and quality control strategies across all recycling operations. Oversee testing, inspection, and certification of raw material (scrap), in-process material, and finished products. Required Candidate profile * Maintain quality documentation, test certificates, calibration records, and audit reports. * Ensure readiness for internal and external audits (ISO 9001 / ISO 14001 / ISO 45001). Perks and benefits Food + Accommodation

Candidate Specification & Job Description: In depth understanding Mortgage servicing across research services, account updates, payments & Payoffs, default management Authorizing High value & sensitive customer payments Work Allocation Tracking of completion SLA Tracking & Cut-off Tracking Periodic Volume Inflow Tracking, Quality monitoring Monitoring of Daily checklist & Preparation of EOD report Be able to analyze and take appropriate decisions Be familiar with the required process documentation Be willing to shoulder additional responsibilities on their own Have good working knowledge on Microsoft tools (Excel, Access) Coordinate with business and other internal units for any one-time tas...

Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Secondary -> Behavioral | Aptitude | Data Related Skills | 4 - Advanced Tertiary -> Behavioral | Aptitude | Tasks Related Skills | 5 - Expert Tertiary -> Behavioral | Microland Skills | Execution Excellence | 5 - Expert Certification : Technology | IT Service Management Certifications | ITIL Intermediate Certificate 1. Define monitoring and measurement parameters for the process in-line with defined deliverable and signed-off SLA 2. Train team members on changed processes/procedures 3. Give feedback basis performance against benchmark Incident Management (IM) 4. Identify process deficiency to drive efficiency 5. Achieve improve...

The role involves managing daily HR operations, including recruitment, employee onboarding, and talent management. Key responsibilities include implementing HR strategies, ensuring employee engagement, addressing employee relations concerns, and staying informed on compliance with labor laws. Collaborating with departmental heads to understand and fulfill staffing needs is also an integral part of the role. Requirements: Bachelor's degree or equivalent experience in Business, Human Resources, or related area. 1-3 years of experience working in Human Resources. Strong interpersonal and communication skills.

Responsibilities: * Coordinate patient care with healthcare teams. * Improve processes through continuous improvement. * Enhance patient satisfaction through exceptional experiences. * Manage floor operations & staff.

Inventory Management, Warehouse Operations, Transportation, Logistics, Order Fulfilment, Supply Chain Planning, Risk Compliance Management,Data Analysis Reporting,Continuous Improvement,Partner Relationship Management, SOP Creation,Process Management

Role Overview: As a Fund Accounting Manager, you will be responsible for providing leadership and direction to a team of employees involved in various fund admin activities. Your team plays a crucial role in ensuring the accuracy of middle office clients" cash and position data for investment management, analytics, compliance, and regulatory purposes. Key Responsibilities: - Manage a team of professionals to achieve established goals, including conducting personnel duties such as performance evaluations, hiring, and disciplinary actions - Identify opportunities for process improvements and recommend enhancements in systems, services, and processes, including leading and evaluating system tes...

As a part of Global Power Components, a growing manufacturer of UL heavy gauge steel fuel tanks, trailers, large generator enclosures, and modular metal enclosures, your role will be crucial in driving the company's continued success in the industry. With operations housed in a newly renovated 300,000 sq. foot facility, you will contribute to the company's growth and leadership position. **Key Responsibilities:** - Lead efforts in job costing and buildout data systems within the ERP (Epicor) for improved labor tracking and analysis. - Ensure all processes align with best practices and regulatory requirements for efficient process management and improvement. - Promote a culture of accountabil...

Role Overview: As a Telecom Networks Consultant in Accenture's Strategy & Consulting Global Network (S&C GN), you will collaborate with leading telecom clients to facilitate transformation across wireline, wireless, 5G, OSS, and cloud domains. Your responsibilities will encompass network planning, deployment, operations, service fulfillment, service assurance, and inventory management. You will be involved in designing network operating models, optimizing processes, enabling AI and automation use cases, and supporting program management, business analysis, and value realization to assist clients in modernizing networks, enhancing efficiency, and accelerating digital transformation. Key Respo...

As a US People Operations Specialist based in India and focusing on supporting US employees, your role at OakNorth is crucial in ensuring smooth, accurate, and timely HR processes while providing a positive employee experience. You will be the main point of contact for US employees, offering responsive support and building trust through effective communication and service excellence. Additionally, your continuous improvement mindset will be valuable in enhancing efficiency and employee experience in US People Operations. **Key Responsibilities:** - Serve as the primary contact for US People Ops queries, ensuring prompt and service-oriented responses. - Manage US employment contracts, employe...

You would be working as a Network & Svcs Operation Assoc Manager at Accenture, a global professional services company with expertise in digital, cloud, and security solutions. Your role involves transforming back office and network operations to enhance customer experience, reduce time to market, and increase revenue. You will be responsible for managing problems in information technology infrastructure to minimize their impact on business operations and prevent their recurrence by identifying root causes and implementing corrective measures. **Key Responsibilities:** - Transform back office and network operations to improve customer experience and capex efficiency - Manage problems in IT in...

Role Overview: As a VP/Sr.Director of Finance in the Global Asset Unit, you will be responsible for overseeing and managing the financial operations, strategies, and performance of the organization. Your role will involve managing financial planning, reporting, risk management, and ensuring the organization's financial health and compliance with relevant regulations. You will need deep expertise in technical accounting (IFRS/GAAP), transfer pricing, and management of IP assets. Your responsibilities will include providing strategic financial counsel to executive leadership, overseeing financial data integrity, and optimizing the value of the assets portfolio in collaboration with legal, R&D,...

BPO Operations Manager - Chandigarh Oversee end to end BPO operations 10+ years overall& 4+ years of relevant experience Exceptional presentation skills Graduation is must Must have managed 80+ FTE Salary upto 14 LPA

Position: Operations Manager Department: Operations & Service Delivery Location: Bangalore Reports To: COO / Head of Operations Experience Required: 512 years in Operations, Process Management, Service Delivery, or Workflow Management (preferably in Fintech, NBFC/BFSI, SaaS, or Digital Operations) Overview We are looking for a dynamic and detail-oriented Operations Manager to lead day-to-day operational workflows for DS Automate. This role will ensure seamless execution of client processes across digital notices, Digi E-Books workflows, collections support, API integrations, and partner coordination. The ideal candidate will have strong experience in process optimization, operations planning...

MongoDB is looking for a Procurement Manager - Purchasing Operations to support our growing company's needs. This role requires a strategic thinker, but also someone who is prepared to "roll up their sleeves." It also requires interaction across the organization, globally. The right candidate will be a builder with strong analytical, process development and communication skills. This position will work on the Procurement Team and will be responsible for establishing and managing our new Purchasing team in India. You will manage a team responsible for intake, data management, and handling contracts under $50k with high volume and accuracy requirements. This role is based in the Gurgaon office...

We are seeking an experienced UIPath Developer / Senior Developer with a strong background in the banking sector to join our dynamic team. This role focuses on leveraging robotic process automation (RPA) to enhance our banking operations, streamline financial processes, and improve client service delivery. The ideal candidate will bring a blend of technical expertise and banking industry knowledge to drive innovative automation solutions. Key Responsibilities: Design and implement RPA solutions using UIPath to automate complex banking processes such as loan processing, risk assessment, compliance checks, and customer service operations. Analyze and map banking workflows to identify automatio...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. HR Name : Srujan Mobile no : 8008286655 Role- Assistant Manager - Operations Experience- 3 - 5 yrs team handling experience, preferably handling a Sales Support program. Location- Hyderabad. About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our out...