6493 Process Management Jobs - Page 38

Design, develop, and maintain intelligent conversational experiences using Microsoft Copilot Studio (formerly Power Virtual Agents) Build and customize Microsoft 365 Copilot experiences, including contextual extensions within M365 apps Develop and configure Microsoft Graph connectors to index and surface enterprise data securely within Copilot Integrate Copilot with Power Automate, Power Apps, Dataverse, and thirdparty APIs to deliver complete automation solutions Build and manage plugins, function calling mechanisms, and custom connectors to enhance Copilot capabilities Collaborate with solution architects, business stakeholders, and data owners to design AIenabled workflows Implement secur...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Experience with scripting languages (Selenium, RTF, QTP VB Script, and Java Script) is necessary. - Designs, develops, deploys and maintains new packages (high and low level test strategy, test case and test script design, development and maintenance, test execution plans and test data development, management and maintenance.) - Capability tread and understand & analyze application architecture/design documents. - Excellent understanding of various SDLC processes, testing methodologies, quality standards and industry best practices. - Attains and utilizes understanding of the multiple layers of supporting applications, interfaces tother products and systems, different types of databases and ...

The person would be responsible for a variety of tasks including some or all of the following The person would report to Manager in Financial Shared Services (FSS) and take direction from a Risk Manager in Global office This is a global role so the candidate would be supporting the Americas, APAC and Europe regions Assist in planning and execution of Information Technology General Controls (ITGC) testing: Collection of evidence for control testing, review of evidence, follow-up with the service owners or AZ Tech on missing evidence Perform the annual ITGC control testing in coordination with AzTechRM/ ISO and AZ P ISO teams Review & documents control testing results and agree on the mitigati...

The person would be responsible for a variety of tasks including some or all of the following The person would report to Manager in Financial Shared Services (FSS) and take direction from a Risk Manager in Global office This is a global role so the candidate would be supporting the Americas, APAC and Europe regions Assist in planning and execution of Information Technology General Controls (ITGC) testing: Collection of evidence for control testing, review of evidence, follow-up with the service owners or AZ Tech on missing evidence Perform the annual ITGC control testing in coordination with AzTechRM/ ISO and AZ P ISO teams Review & documents control testing results and agree on the mitigati...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Drive the strategic analysis, design, and optimization of complex business processes across multiple functions, business units, or geographies to enable organizational goals. Lead the development of enterprise-wide process improvement strategies, incorporating methodologies such as Lean, Six Sigma, BPMN, and Process Mining to deliver transformational results. Partner with senior executives and cross-functional leadership teams to identify strategic process improvement opportunities and prioritize initiatives that align with business strategy. Oversee multiple high-impact process improvement programs, ensuring alignment, governance, and delivery of targeted outcomes. Provide thought leadershi...

Facilitate daily standup meetings, ensuring that team members share updates, discuss progress, and identify any impediments. Iteration/Sprint Planning Meetings: Assist the team in planning and estimating work for upcoming sprints. Prevent over-commitment and scope creep. Sprint Reviews: Participate in sprint review meetings, capturing feedback from stakeholders and identifying areas for improvement. Retrospectives: Facilitate retrospectives to reflect on the sprint, identify actionable improvements, and enhance team performance. Team Support and Coaching: Servant Leadership: Act as a servant leader, supporting the team s needs and removing obstacles. Individual 1-on-1s: Meet with team member...

Job Summary: The IT Engineer - ITSM Response Management person is responsible for leading and enhancing IT service management processes within the organization. This role focuses on strategic planning, implementation, and continuous improvement of ITSM practices to ensure efficient delivery of IT services that meet business requirements and customer expectations. Key Responsibilities: Incident Identification and Categorization: Quickly identify and classify incidents to determine their severity and impact. Prioritization and Response: Prioritize incidents based on business impact and urgency and initiate appropriate response actions. Coordination and Communication: Coordinate with relevant t...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Associate - Logistics Coordinator L&OD Position Summary: Maximus Learning and Organizational Development (L&OD) function is seeking a Training Specialist - Training Logistics Coordinator. Reporting to the Sr. Project Manager Global Leadership and Professional Development, youll have the unique opportunity to positively impact the entire company. We are committed to taking a proactive approach to ensure we have the right people, with the right skills, at the right time. The Training Logistics Coordinator will play a critical role in supporting the delivery of high-impact learning experiences across Maximus U.S. This role is responsible for the coordination of both virtual and in-person Instru...

RINA is currently recruiting for a Railway RAMS Lead to join its office in Mumbai within the Electronics and System Engineering Division. Mission The Senior Railway RAMS Engineer is responsible for ensuring that transportation systems are reliable, available, maintainable, and safe. Throughout different project phases, you will be instrumental in applying RAMS processes, analyzing data, and working closely with project stakeholders. The successfull candidate will be the RAMS Lead and will report to the System Assurance Manager in the frame of the RINA team assigned to the project. The activity will be mainly at RINA Mumbay office. Key Accountabilities 1. RAMS Process Management: - Implement,...

Key Responsibilities: Data Analysis & Reporting Perform complex data queries, extraction, and reporting using SQL . Analyze financial and operational data to support strategic decision-making. Generate actionable insights using tools like Microsoft Excel , Power Query , and other reporting platforms. Billing & Accounting Support Manage invoicing, reconciliation, and billing procedures in collaboration with the Accounting team. Ensure accurate financial documentation and compliance with internal policies. Apply basic accounting principles to support financial workflows and reporting. Documentation & Process Management Develop and maintain business documentation, reports, and process manuals. ...

Assistant Manager - Accounting & Financial Reporting Responsible for a portfolio of clients, taking ownership of deliverables including the completion of monthly client management accounts Supervising junior staff (Local and in GSC Locations) in respect of all accounting deliverables Provide technical accounting guidance and ad hoc project support where required Oversee the completion of payment runs for your clients Liaise with other departments within the firm to coordinate the delivery of other services provided by the firm and spot opportunities for further business development by establishing good client relationships Oversee/assist in the preparation of relevant tax filings such as VAT...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

About The Role Job Role : Liasioning with business Teams, IT as well as external vendors on an on-going basis for extending support to existing & future projects and seek timely solutions. Being a part of testing & maintenance team of BSG function, understanding application functionality during development stage, building test cases & executing them thoroughly. Coordinate for all stages of project development including system design, development, testing, training, roll out and post-implementation support. Monitor timely execution of assigned projects post development to ensure quality deliverables & helping in user/system maintenance post LIVE stage. Monitor system/business application perf...

WECODEE INNOVATIONS PRIVATE LIMITED is looking for OBDX Team Lead to join our dynamic team and embark on a rewarding career journey Leading OBDX implementation, customization, and upgrade projects. Coordinating with onsite/offshore technical teams to ensure timely delivery. Mentoring junior consultants and reviewing solution designs. Overseeing client interactions and project documentation. Ensuring quality compliance and adherence to Oracle standards

About The Role Job Role Manage the Service Scores of the branch Responsible for management of day to day operations of the branch. Ensuring strict adherence to compliance, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirements MBA/Graduate Minimum work ...

About The Role Position TitleAssociate Service Manager WBG/CIIB Department Associate Service Manager - Corporate, Institutional & Investment Banking (CIIB) Location Mumbai Number of Positions 1 Reporting Relationships DVP Position Grade Senior Manager / AVP The Service Solutions function (SeSo), part of the Corporate, Institutional & Investment Banking (CIIB) and the Team is a direct point of contact for Pan India PMS end client"™s custody demat account opening & services Managing team of Service Managers. Handling demat / Bank Account Opening, Account maintenance, Term deposit requests, , transaction related queries etc, through client interaction Ensuring delivery of quality service to cli...

About The Role Job Title- C&M CTO Advisory & Network Transformation Non-Exec - S&C Global Network Management Level :Analyst / Consultant (Level 11/9) Location :Bangalore / Gurgaon / Mumbai / Pune / Hyderabad / Kolkata / Chennai Must Have Skills :Telecom Networks Consulting around Process Management, Program & Product Management, Business Analysis Value Realization, AI & Automation, Network Operating Model, Service Assurance, Service fulfillment, Network Inventory, Planning & Design , Deployment, Operations, Field Force in areas of wireline/wireless, 5G, OSS & Cloud Good to Have Skills :TM forum & ITIL frameworks, ITSM tools (ServiceNow, BMC Remedy), Agile & Scrum practices Job Summary : As a...

About The Role Job Title-C&M CTO Advisory & Network Transformation Exec S&C Global Network Management Level :Manager / Sr. Manager (Level 7/6) Location :Bangalore / Gurgaon / Mumbai / Pune / Hyderabad / Kolkata / Chennai Must Have Skills :Telecom Networks Consulting around Process Management, Program & Product Management, Business Analysis Value Realization, AI & Automation, Network Operating Model ,Service Assurance, Service fulfillment, Network Inventory, Planning & Design , Deployment, Operations, Field Force in areas of wireline/wireless, 5G, OSS & Cloud Good to Have Skills ::TM forum & ITIL frameworks, ITSM tools (ServiceNow, BMC Remedy), Agile & Scrum practices Job Summary : As a Telec...

About The Role Job Title- C&M CTO Advisory & Network Transformation Non-Exec - S&C Global Network Management Level :Analyst / Consultant (Level 11/9) Location :Bangalore / Gurgaon / Mumbai / Pune / Hyderabad / Kolkata / Chennai Must Have Skills :Telecom Networks Consulting around Process Management, Program & Product Management, Business Analysis Value Realization, AI & Automation, Network Operating Model, Service Assurance, Service fulfillment, Network Inventory, Planning & Design , Deployment, Operations, Field Force in areas of wireline/wireless, 5G, OSS & Cloud Good to Have Skills :TM forum & ITIL frameworks, ITSM tools (ServiceNow, BMC Remedy), Agile & Scrum practices Job Summary : As a...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...