9263 Process Management Jobs - Page 33

The Manager Operations is responsible for the day-to-day supervision of a group of call center associates. Must be Working as manager in Voice Process in Domestic BPO Strong in Operations Matrices like Attrition, Shrinkage, CSAT. Required Candidate profile English & Marathi.

Analyze and write technical stories, based on a description from the Product Owner Lead daily operations of the team and provide technical coaching to the team members Make decisions on and take ownership of the teams performance

Analyze and write technical stories, based on a description from the Product Owner Lead daily operations of the team and provide technical coaching to the team members Make decisions on and take ownership of the teams performance

About A One Advisory: A One Advisory is a leading finance consulting firm specializing in credit rating advisory and financial consultancy. Established by first-generation entrepreneurs with over 30 years of experience in the finance industry, the firm has successfully executed over 2,000 assignments. Role Overview: We are seeking a seasoned Senior Credit Analyst to lead our credit analysis team. This role involves overseeing financial assessments, guiding analytical processes and ensuring comprehensive credit evaluations for our clients. Key Responsibilities: Team Leadership: Manage and mentor a team of associate credit analysts, fostering a collaborative and high-performance environment. F...

Role Purpose The global nature of Coats Digital requires each sales manager to be a strong leader, exhibiting an entrepreneurial mindset, with a proven background in sales delivery, a history of building and leading teams and excellent interpersonal skills to take a hands-on approach in ensuring that the strategic drivers from the global plan are executed in country, by leveraging relationships internally and externally. The sales manager is fully responsible for the revenue contribution of their specific country, covering software and services to new and existing customers. The role requires both individual contribution to the Business Generation function in the territory as well as intimat...

Opportunity At Maersk, we are on an exciting journey to transform our Finance organization and strengthen our Reporting Analysis Center of Excellence (COE) into a world-class engine for value creation, performance management, and strategic insight. As part of this ambition, we are elevating our process management and governance capabilities to ensure that financial reporting and analysis processes are consistent, scalable, and future-ready. The Reporting Analysis COE plays a central role in enabling One Finance by driving standardization, operational excellence, and high-quality global delivery of processes and support. To accelerate this journey, we are now looking for a Process Governance ...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

We are looking for a Compliance Officer to oversee and enforce regulatory compliance throughout the organization. You will play a crucial role in ensuring that the company adheres to legal, ethical, and regulatory standards, safeguarding the companys reputation. Key Responsibilities :. Develop, implement, and monitor compliance programs and policies. Ensure adherence to financial regulations and industry standards. Conduct compliance audits and risk assessments. Provide training on compliance matters to employees. Stay up-to-date with changing laws and regulations to advise senior management. Key Skills & Experience:. Proven experience as a Compliance Officer or in a similar role. Strong kno...

Role: Senior Manager Experience: 12+ Years Salary: Maxi 30LPA Location: Hyderabad Must Have: End to End operation Management, People Management. Preferred Imm Joiners - 30 Days.

Key Responsibilities : Direct the process engineering activities, keeping the targeted quality and yields parameters under control by auditing periodically production activities, or by requirement of the Plant Manager, supplying the knowledge and expertise to solve the problems. Lead team of process engineers to improve the manufacturing process to drive step change improvements in product quality and site productivity. Lead and develop the engineering team to improve process reliability, technology advancement and support continuous improvement projects. Ensure that all manufacturing equipment has established standard operating conditions to optimize product quality and productivity. Coordi...

Responsibilities: * Manage team and customers on call * Lead operations, handle team, lead by example Walk-in Location:- - D Startup Hub - Co Working Space Nagawara, Bangalore, Karnataka 560045 Language- Kannada, Telugu, Tamil Sales incentives

About Retail Lending: The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the rural lending business of the bank About the Role: The Central ops processes role is responsible for pan-India monitoring and implementation of policies and modification of processes of as per requirement. They are also responsible for regulatory reporting process compliance. They are also responsible for analysis of existing processes and recommendation of process changes to ensure cost savings,...

About Paywize Paywize is building India's first Fintech Operating System, powering businesses with secure and scalable solutions for payouts, collections, connected banking, and digital financial services. Our platforms handle high-volume, transaction-heavy systems for enterprises, banks, and startups, enabling faster growth with trust and compliance. About the Role The Operations Manager (Fintech) is responsible for overseeing and optimizing the company's day-to-day operational processes to ensure efficiency, compliance, and scalability. This role collaborates with cross-functional teams, including product, finance, risk, compliance, and customer success, to streamline operations, manage ri...

Excellent Opportunity for National Service Manager at Transsion Holdings - Carlcare (Tecno/infinix/Itel) at Noida Sector 142. Role & responsibilities:- Service Operations Management. Service Key Project Plan, Execution and Monitor. Make Plan for Customer Experience in Field. Take Corrective Action in Process / Policy. Competition Analysis and Action Plan. Service TAT Competitor as Per Market. Service Budget Management. Key Projects from HQ for aligning India Strategy. Data Analysis and Management Reporting. Preferred Candidate Profile:- Six Sigma Green/Black Certificate and Experience Required. Project Management Skills. Good Communication skills. Ability to Write Good Reports. Listening Ski...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team. Your day at NTT DATA The Internal IT Proje...

Purpose/Objective The Incharge – Administration (Project/Sales) is responsible for overseeing site administration, facility upkeep, customer interactions, and compliance management at project and sales offices. This role ensures seamless site operations, coordination with local authorities, property tax management, labour compliance, and fire safety regulations. The incumbent will also manage housekeeping, security, vendor coordination, and infrastructure maintenance, ensuring a smooth operational environment for both internal stakeholders and customers. Key Responsibilities of Role Incharge - Admin( Project Sales) Site Administration & Facility Management: Ensure daily operational efficienc...

Hi we have immediate opportunity with our client for Across Location on Remote Looking for only BE (Bachelor of Engg ) as Qualification This role will design and guide OTC / P2P processes across order management, pricing, billing, and collections, ensuring integration with adjacent tracks and alignment to program goals. Key Responsibilities Lead design and harmonization of OTC processes across regions. Facilitate workshops with SMEs to define requirements and conduct fit-gap analysis. Ensure alignment of OTC design with overall S/4 supply chain and finance integration. Deliver key process documentation including flows, SOPs, and readiness materials. Partner with P2P and Logistics leads to en...

Job Title: Process Coordinator Department: Operations Location: Mumbai Company: Aditi Tracking Support Pvt Ltd Job Summary: We are looking for a smart and organized Process Coordinator to help manage and improve the daily work across all departments. The main focus of this role is to make sure our ERP system is used properly by everyone and to support smooth operations. You will help track work progress, solve small issues, and make sure everyone is following the right steps to get things done. Main Responsibilities: Daily Work Coordination Help manage and follow up on the daily tasks of different departments. Act as a link between teams to make sure work flows smoothly. Spot problems in pro...

Key Result Areas 1) Service delivery and Customer satisfaction. 2) Authorized Service Provider (ASP) and Wholesale Dealer (WD) Management 3) Revenue Generation and working capital management. 4) IT Systems Usage and Training 5) Warehouse activities, viz. categorization, spares stock control and compliance. Job Description The incumbent would be responsible for the following: A. Service delivery and Customer satisfaction. 1) Managing product / service installation and break fix as per First Visit Time (FVT) and Closure Visit Time (CVT) norms by effective management of ASPs. 2) Ensuring effective and speedy resolution of problems / customer complaints. 3) Monitoring and reviewing service deliv...

Job Profile (Mechanical Engineer): Around 5-10 years of Experience in Design & Engineering for Water, Waste water, Pharma & process technology for Mechanical Design of the projects. Responsibilities Technical Selection & Detailed Design Engineering of EPC Projects. Preparation of Engineering Documents, Review of Drawings, Data Sheets, PFD, P&ID, Mass Balance, Process Calculations, Piping & Valve selection etc. Preparation of Material Requisition, Technical Bid Evaluation, checking and validation of engineering documents. Participate Design Input Review, conduct meeting with client, Value Engineering Prospects for equipments/packages of Projects. Customer & Vendor Coordination for technical d...

As a Product Manager in the gold loan segment, your role involves developing new products, schemes, and incentive structures. You will be responsible for product approval, rollout, and training to all stakeholders. Managing product features, portfolio, and process strategy are key aspects of your job. Additionally, you will conceptualize and execute marketing activities to increase direct business. Your role will also require liaising with stakeholders from various teams such as policy, operations, risk, compliance, and marketing. Key Responsibilities: - Develop new products, schemes, and incentive structures in the gold loan segment - Manage product approval, rollout, and training for stake...

Role Overview: As a Branch Operation Manager at Avanse Financial Services, your primary responsibility will be to oversee the end-to-end branch operations in New Delhi. You will be tasked with ensuring smooth execution of processes, maintaining compliance standards, and driving business growth. Your role will involve managing daily branch activities, implementing operational strategies, delivering excellent customer service, and leading the branch team to achieve performance targets. Additionally, you will collaborate with other departments to optimize processes and contribute to organizational objectives. Key Responsibilities: - Manage day-to-day branch activities effectively - Implement op...

Role Overview: You will be responsible for supporting employees and managers by responding to inquiries and performing transactions using documented processes and policies. Additionally, you will assist in straightforward testing to ensure updates and changes are successfully implemented. Your role will involve answering questions from employees and managers on how to use Human Resources shared services, platforms, and tools, as well as sharing input and suggestions for policy or process implementation based on employee feedback. You will review your own performance metrics target and identify opportunities for improvement, while also inputting employee data into the Human Resources Informat...

Achieving annual sales & profitability targets. Rollout of new stores Reduction in attrition& improved employee productivity. Customer satisfaction(NPS/feedback scores) Operational efficiency metrics: shrinkage, wastage, stock turns, cost per store Required Candidate profile Proven track record of scaling retail formats and delivering turnaround profitability. Strong understanding of P&L management, supply chain, merchandising, and customer experience.

We are looking for a dynamic Manager Operations to lead end-to-end service delivery for our BPO processes. The role involves managing daily operations, driving performance on SLAs/KPIs, leading a team of TLs/agents, and ensuring high client satisfaction. The ideal candidate should have strong people management skills, analytical ability, and experience in handling multiple stakeholders. Key Responsibilities - Manage daily operations and ensure SLA/KPI delivery (AHT, Quality, CSAT, Productivity). Lead, coach, and develop teams to achieve business goals. Handle client interactions, governance calls, and performance reviews. Drive process improvements, RCA/CAPA, and compliance adherence. Coordi...